Best Design And Install in Phoenix AZ

Everyone was very professional and very easy to work with. Mike ensured everything worked out and his patience was greatly appreciated. They truly went above and beyond in providing their service and I would definitely recommend.

The gentlemen were very professional and prompt. They answered any questions we had in a courteous manner. Afterwards, they did a good job of cleaning up any messes. Thank you gentlemen!

I can't say enough positive things about PHR! They took my 750-square-foot townhome that was falling apart and made it feel like a million dollar penthouse in around 7 weeks flat.

We remodeled our kitchen and our bathroom from the ground up. It involved demo, adding a water line, adding new electrical circuits, drywall, texturing, recessed lighting, cabinets, counters, plumbing fixtures, new tub, tiling (even on the ceiling!), and SO much more.

Our experience was second to none. The work — all the way from the design stage to installing the final touches — was high-quality, thoughtful, and expertly executed. Not only that, the PHR team was incredibly responsive, kind and just an absolute pleasure to work with.

I cannot recommend them enough!

We contracted to remodel our master bath shower and were promised A LOT. Darrell and Todd showed up on time, explained very clearly what they were going to do, verified our preferences, kept us in the loop on challenges encountered, and performed a very good quality job. I highly recommend the company and them.

Eugene U, Eli S and Blake K did a great job with the shower! We're super thrilled with how smooth everything went! Highly highly recommend these gentlemen for you're shower remodels!!

North Phoenix Kitchen & Bathroom Remodeling Team was beyond amazing, they helped us install some pretty tricky pieces successfully, they also painted and smoothed a wall. Great services.

Hands down best contractor. Not only knows the industry but the passion they have for their work is enviable. A solid and passionate work ethic goes a very long way in that business & it shows in their craftsmanship!

Mike and Julie are true professionals. I went through a major remodel of my home and Mike and Julie, owners of Crafted, set proper expectations upfront and exceeded the expectations in the end. After having 5 full-bids outlining same conceptual remodel, and meeting each contractor personally, Crafted stood head-and-shoulders above the rest. Crafted's bid was competitive, detailed, and provided options I did not consider without increasing the bid. Even with moving the kitchen from one side of the room to the other, moving walls back, changing exterior window size, 1800 sq/ft of new flooring and baseboards, the project was completed before the agreed upon date! Grateful for having been referred to Crafted. If you are in need of a professional, respectful, honest ontractor/GC I can and will refer you too to Crafted! Thanks Mike and Julie for a wonderful experiance!

Just Remodel remodeled our bathroom about a dozen years ago. We still enjoy it and get complements from anyone that sees it. The company was a pleasure to deal with (had them do more work for us the following year).

The process and service was smooth. In a week I had a remodeled bathroom. Hassle free and good work!

Our experience was incredible from start to finish. Jim did a great job explaining how the project would go, Marvin was great to work with and Alex is amazing. He was always on time and kept the work area clean and organized. Communication throughout was very good. The additional people that assisted Alex were professional and respectful as well.

Needed new shower enclosure in master bath. Audra was great to work with to get estimate and schedule work, Kevin and his team were great, professional, on-time, polite. Yes, it took several months from start to finish but I'm very happy with the results.

It was a great pleasure with all of the people who work with Aquatub. Derek answered all called immediately. He recommended outside sources on countertops to keep cost down.

I highly recommend Aquatubs!!

I had two bathrooms redone for the shower and bath tub. Professional work done by contractors. Owner isn’t professional and they don’t keep you in the loop or return calls. Lack of communication amongst the employees. Would not recommend to anyone!

I would like to give a 1-Star review but to be fair, I will give a 2-star review because the job was completed. Just as a quick overview, I would not recommend Holtzman Home Improvement.

PROS and CONS List below:

PROS:

*Bathroom remodel was completed.

*Liked cabinet finishes and style options.

CONS:

*We were given a timeline of 6-8 weeks for project completion but ended up taking 6 months.

*In contract, the introduction page says that Brandon Holtzman “… will personally meet you and visit your job site several times throughout your project to ensure quality and care is not only in the workmanship but also in our demeanor.” Never met the man; not even once.

*“Designer” which they refer to as “sales-person”, had a hard time keeping up with the demands of our project. Made numerous mistakes in terms of measurements that caused wrong products to be ordered and mistakes in the actual remodel. Assumed certain details about project without consulting us. Example: Cabinet above toilet was bigger than expected (inaccurate measurements) and overlapped on to the exhaust fan, “Sales-Person” assumed that we were just going to move the exhaust fan altogether; this would have cost us hundreds of dollars to move the fan 2-3 inches.

*Crew would show up whenever, sometimes not at all even though scheduled. Had crew show up at 6am without notice multiple times. Had to state over and over again for a start time that worked for my family; between 7-8am. Nothing ridiculous. No consistency whatsoever.

*Some of the crew did not speak English, which I absolutely didn’t mind at all. But Project manager, “sales person”, did not speak the language. I never expected to be the sole translator numerous times in person and on the phone. Because of this language barrier, numerous mistakes were made on our project.

*Crew would come to job site and not know the status of our project, therefore would ask me questions about what needed to be done, as well as certain technical details that only a professional would know (example: electrical).

*Crew would come to job unprepared and would leave to go to Home Depot for 1+ hours to grab material. Not sure if this is standard, but I believe that they should have been prepared for the day’s work at our project.
*Overpriced. Example: Updated replacement of bathroom exhaust fan that was picked up at home depot for around $45.00-$55.00 and less than an hour to install, cost almost $400.00.

*Project manager forgot to discuss details of our project to team so there were details that were left out. Example: Requested to have a shower bench installed; shower was “completed” with no shower bench.

*Project manager and “sales-person” should have communicated more in terms of our project details; numerous mistakes could have been avoided.

*Low quality of materials: tile/grout. Numerous tiles are cracked, chipped, and grout has already started to come out in chunks. Also, grout that was never wiped off, has solidified and won’t come off.

*Already have water damage; yes, water damage in a bathroom on a pony wall that neither the project manager and “sales-person” gave input on how to finish to avoid said water damage.

*Was double charged, and charged for work not done. Caught mistakes by thoroughly reviewing receipt and was reimbursed. If I didn’t catch these details we would have easily been overcharged.

*At the completion of the project you are given a 5-year warranty. We have recently contacted Holtzman Home Improvement to come and fix said damage and have not heard back; it has been a few weeks already.

*Their slogan is “People should do business with people they trust”; would not recommend.

I was satisfied and would recommend.

My husband remodeled years ago so he is critical of everybody, so we got 5 bids. For us it wasn't just about the money, we needed to feel comfortable about who was going to be in our house and the quality of the job and materials itself. Ross explained the entire process and answered all my husbands questions. Although he was booked up and we had to wait 3 weeks before he could start we decided to wait on him. It worked out good anyway because I am picky and wanted to purchase my own mirrors, lighting fixtures and towel bars. They showed up on time everyday, cleaned up daily and finished on time, no surprises. Our Travertine shower is simply gorgeous, what a difference. I can tell by the way he rebuilt the shower it will last forever ( I think my husband learned a few things although he wouldn't admit it, LOL) We will call Brower Remodeling Group for our guest bathroom and I can't wait. Thank you and Thanks for putting up with all the questions and doing everything you said you would! Jeff & Kate.

We hired Maxum based on the relationship we developed with the designers Jerry & Brian who were very caring, professional and followed thru with all their commitments. We then waited several months for the work to start. We were told they wanted to wait to start until they had all the materials so there wouldn't be any delays once they started. Unfortunately that isn't what happened. They had some really bad subcontractors doing work on our house that were constantly making mistakes like taking out lighting that wasn't being replaced (even after we told them so), installing the wrong tile even after going over all the tile and instructions, building unlevel walls, etc. There was very little supervision of these idiots and when we complained to Maxum, we kept being told what great work they've done on other jobs. After several weeks of this, they finally acknowledged the bad work being done and brought in new guys that did know what they were doing but they didn't get very far since they ran out of tile replacing all the bad work that we had to wait 2 more weeks for them to get replacement tile.
The communication has been awful, they don't contact me until after repeated calls/ texts to them. We're never told in advance what's being done when, how long things are going to take, when we're getting our house back. It's been a very frustrating experience! I hope we will be happy with the results when/ if they finally get done. I don't know how they have managed to stay in business 20 years of they is how they operate. I don't recommend them at all.

After Ben did a fantastic job remodeling our daughter's kitchen, we hired him to remodel our kitchen and great room. This project involved removing a fireplace as well as some walls, and replacing floor tile throughout. Ben was easy to work with and highly dependable. He coordinated with our kitchen designer and communicated with us every step of the way. We were very pleased with Ben and hope to hire him again in the future.

Endless ads online.... to me this is intrusive and indicates they over-spend on customer acquisition, which of course means they're going to be very, very expensive.