Re-Bath HQ

Do not use Re-bath!!!!!! Scam alert!!

We had our bathroom fully remodeled by them four years ago. We had nothing but issue after issue while they were doing the install. Ruined our carpet. Installed things wrong. Completely under qualified for the job.

Fast forward four years later… you’d think the quality of work would be there for $30,000, right?! Wrong. We have water damage. The panels on the wall are flexing. The grout in the tile, that the Re-bath employee laid is washing away. Called the corporate office. They don’t cover any of it. Not even the grout or tile. Run. Don’t walk away from doing work with this company, RUN!!!!

My wife and I are very satisfied with our new bathrooms. We had two remodeled and it only took Cameron the installer 8 days. He did all the demolition, installed new drywall, a tub and shower, a shower in the master, and new vanities. Both bathrooms came out awesome. Major kudos Cameron on a job well done.

Remodel of the main bathroom, Friendly contractors. Install Manager, not responsive and was very unprofessional in communication with the customer. The large tile was not installed per the recommendation from the manufacture so tile walls are uneven in shower. They did attempt to fix it, but you can't fix the tile being installed incorrectly. Susggestion: READ the preferred installation INSTRUCTIONS from the manufacture on the box..
They do not do any drawings so communication between trades needs help and monitoring... Somethings get over looked and then can not be completed like placement of niches in shower.

I think this project was just out of their scope of what they can do, but they sold it as they could handle it..

Replaced existing bathtub/shower with stand-up shower. Plumbing fixture installations as well. Best investment ever for me! They were very professional and had it done in no time! It was a bit pricey and had me second guessing but looking back now it was well worth it! Old shower was dangerous for my elderly mother and you cant put a price one safety! The workers were very pleasant to be around and most of all we all love the shower!

DO NOT HIRE THIS COMPANY!! The salesman was polite and we chose Re-Bath because they stated multiple times they would not start until all the materials had arrived and would have the entire job done in 3-5 days. This was an entire remodel for a small basement bathroom. They sent one person who started on the project including tearing walls and bathroom fixtures out and then stated the wrong shower door had been ordered. The job was then delayed by an entire MONTH supposedly because of a shower door. And again, we chose this company based on speed of completion. Once the project was finally complete it was clear there was zero attention to detail. Seams on wall panels did not line up, fixtures did not match, and the caulking looked like a child had used a caulk gun for the first time. The finished product also just looks cheap. Don’t be fooled by the pictures from the salesman. Craftsmanship and pride in the work was non-existent and customer service completely ignored. We were burned and bad. DO NOT USE THIS COMPANY!

I loved my experience with Re-Bath, starting with the consultation to the installation to a small warranty repair. The consult was personable and allowed me to see all my choices in person. The install was faster than quoted and with very minimal inconvenience to me. Then I had a small problem which they fixed extremely fast! I cannot recommend them strongly enough.

We had our bathtub replaced with a walk-in shower. We are so glad we went with re-bath because they did an awesome job. The shower installation was done on-time, the installer was careful and kept the work area clean and the results are beautiful.

Our recent shower installation by Rebath was not the same excellent experience as our previous one, 1 year ago.
A couple of months ago, Rebath removed an old jet tub and old shower then installed a new custom, walk-in shower with bench in our master bathroom. They told us it would take 3 days. It took 6 days. Plus, another week because they dropped one of our glass doors during installation and had to order another one. Plus, we had to get them back out 2 more times for a leak in the wall and a shower head that would not stop running. I do give Dale kudos for coming out and fixing everything right and as quickly as he could. We had absolutely not one problem with our first Rebath shower installation, and it took 2.5 days to complete.
PCB resident

This is the second time we’ve used Rebath to remodel a bathroom. Both times it was the master bath when we purchased a home. The designer had great ideas & recognized how to blend them with what we wanted. A success both times. Sam was the Rebath worker who did the amazing work. The design came to life. Long hours with no complaints. Cleaned the area every evening. Covered the beds in adjoining bedroom to keep them clean from construction dust. The floors were also covered. Sam was diligent, respectful & completely professional. We love ? our new shower. Thank you Sam & Rebath. Highly recommended.

We have a complete bathroom makeover. Brian lead the team & was amazing from start to finish & beyond.
The finished product is really nice & we are super happy.

One thing we didn’t realise is that we would have to repaint the walls ourselves afterwards which we have now done.

We had 1/2 follow ups with the company afterwards for adjustments but they were quick & easy to do.

Highly recommend!!!!

We had a new shower installed In October and it is a beauty. We also had a new floor installed. I complained about the job due to gaps along side the closet, toilet, and a wall adjacent to the toilet I also feel that your subcontractor or contractor did not take up all the tile underneath the flooring that he put it over that tile and therefore is uneven. He came back and mixed a colored grouting and asked if I could live with that and I said yes but in all honestly, I am not happy with the floor.

The products are really good. We had a hard time getting a solid installation date, and 2 bathrooms were done at one time. The Master (while it was custom) was always being pushed out. Once it was apart, they were able to do it in about 4-6 days. We couldn't use our shower because they broke the glass and that took additional time to get in. I believe they were having issues with personnel at the time, but I still had to pay full price for all these inconveniences.

All in all, it was a good job. Had to wait three months to get the job started and had already paid half down. Appreciated the sales person and the contractor that completed the job. Had major issues with the person in charge. Aldo did not agree with the way he ran the business. Will not use them for the second bath area.

Had issues including being told it would cost an additional $500. for a plumbing issue that consisted of moving the piping about an inch. Told them no. Took my plumbing friend about 15 seconds to do it. However it did not matter since they had already decided to move the back wall about 1 1/2's closer, ( I did OK that plan.) I had two showers done, (only); no remodel of the bathroom. Cost 24K. More than twice the amount it is worth. My two showers look really good but I worry about future plumbing issues behind the wall; was told they would have to take the new walls down. There were other issues that were resolved appropriately. BOTTOMLINE: Too much $$$ for whatwe got. Would hire a contractor and buy the materials at Lowes/Home Depot for less than half of the $24,000.

I had my master bath remodeled by rebath and it was overall a decent experience however some downfalls when looking back a few months later... My project was supposed to be a total remodel which in my mind means gut to the studs and rebuild, which they came close to doing but cut corners where they could... Instead of replacing all drywall they only replaced what they needed. Instead of taking out the old tile floor to replace with the new floor it turns out they just laid the new flooring over the old which now causes issues in areas because tile isn't a flat surface. They also left the project as paint ready which would have been fine if they had truly patched everything properly and sanded areas that were uneven and what not. Don't get me wrong the end result is beautiful it's just for a project that cost 40k I had much higher expectations for quality of work in some areas.

Our old stall shower was demolished , and a new and larger one was created in the old space. The demo of the old resulted a bit of damage to the adjoining bedroom wall, and we neglected to report it, as we assumed the crew would report it. We just had it repaired, which required plastering two areas and repainting the wall. The new shower is functioning fine and is a beautiful addition to the bathroom. This is the second time we used ReBath, and would recommend their service. Burt & Harriet Siebert 2645 Whiton Road, University Heights, Ohio 44118

Very pleasant experience. Re-bath is very considerate of veterans and offers incentives. I had a complete shower and bathtub replacement. The individual installing it was exceptional. Six months after the installation, I had one problem with the mixing valve. It was taken care of immediately. I highly recommend this company to anyone interested in upgrading their shower and bathtub.

I love my new shower and flooring. The whole process was easy. Everyone was nice and helpful. The converted tub to a shower and replaced the floor in a day and a half. I would definitely recommend them.

The salesman that came out was friendly and attentive to what our needs were. The contractors that came out to enlarge my shower were professional and friendly. They out did themselves. I also had a chair put in and they made sure it was solidly attached. I absolutely love my new enlarged shower. I feel like I am in a swanky hotel suite.

Tub to shower conversion. Lots of finishes to choose from. Several options for the fixtures. Choice of corner shelves or recessed shelf. Looks really good. Installer was friendly . Price was higher than average, however.

The quality of what got finished was good.

They promised a start date but then delayed and delayed. When I finally told them it had to be done because of scheduled renters they were able to do 85% of the job.

Just remember they will be LATE. Always

We had a new shower installed, countertops, mirrors, light fixtures, toilets, and new bathroom fixtures. ReBath did two of our bathrooms. We love our new bathrooms!! Everything from start to finish was perfect. I’m so happy we used ReBath. I cannot say enough about how great they were. My grandson used another bath remodeler for his bathroom before we did ours, ReBath was SO much better than the other company my grandson used. I wish he would have used Rebath. I would recommend ReBath to anyone thinking about bath remodeling.

This is the second remodel we've had done by Re-Bath. I picked them because they were amazing the first time around and this second time was also super impressive. The quality is top notch, the professionalism is fantastic, and the company is all around just a great one to work with - everyone from Victoria to our remodel team, you understand what is needed, you are super fast, extremely clean, and so responsive. It's such a joy to work with you all! Thank you!!!

Not on time. Had to wait to get the job finished. They had to come back to fix caulking that looked bad. Still have gaps in the caulking. Sent one person to do a at least two person job. For the price, not satisfied

Had a great experience. Trusted Taylor to be in my home while I was at work. He worked around my schedule so that I could let him and James in so they could do their work. Highly recommend this company! Very happy with the outcome of both of my bathroom remodels!

We had our master bathroom (3 rooms) remodeled. We are very pleased with the work except the way they installed the drywall. A section beside the show developed a crack soon after the job was completed.

The company does not finish the walls, so you need to hire others to finish the drywall and paint.

We also needed to hire a glass company for the custom glass work of the shower surround on two sides.

I replaced my bathtub with a shower. I love the look. They were very responsive and the installer did a great job! I would definitely
Recommend Re-Bath.

We had rebath come out to give a quote on total remodel on a 5x10 accessory bathroom. After a long drawn out process and sales pitch that literally took 2 hours of our time on a saturday, the rep that came out quoted us $65,000. We are talking one simple sink and cabinet, toilet, take out a tub/shower and put in a walk in shower, some minor drywall work, tile flooring, paint. No plumbing or electrical work. I almost fell off the chair. I just had a local contractor come out and quoted us $7,000. WAY too many mouths to feed going up this food chain. $65,000 are you freaking nuts!!!

Julio and Juwaan were very professional. They were prompt and finished the job earlier than anticipated. I was very impressed with my new shower.

We had the bathtub removed and new shower with glass doors installed. We were very happy with the procedure and the finished product.

Lots of problems, did nt install medicene cabinet properly because they would nt move stink pipe, electrician spent hours more than expected to figure out wiring, two return visits to repair leak from bathtub that stained kitchen ceiling I had to to repaint, my fault paying way too much $$ for what we got!

Our experience was not good. Our installer constantly complained about his employer. He lost parts of our baseboard. Left out set screws. Put a tp dispenser in a position that doesn’t allow us to open our drawer. It really wasn’t a good experience and we don’t ever want them in our house again.oh yeah, he constantly hinted for a big tip when he finished.

It was a good experience, the only complaint I would have is make sure all of the finishes are completed, some of our trim work and shower rod were not completed thoroughly/accurately

The process and service was smooth. In a week I had a remodeled bathroom. Hassle free and good work!

Tub To Shower we love the conversion and would recamend it to everyone. We first had the tub covered then many years later we went to the conversion.

Purchased over a year ago and they have still not gotten all installed and working. Also owe us a refund on two shower shelves and possibly for tile used in one bathroom (the original bid was to include a tile, but they later said they didn't have that tile. Bid never adjusted). Now they just don't answer the phone or accept faxes. Two people formerly with them have left. Our job and bill still not fiished

Extremely happy with the shower replacement. It turned out better than I expected. Excellent work by the installer. Highly recommend.

Just love our new shower it is a dream and Re-Bath did a beautiful job I would recommend them to anyone just always keep in mind you get what you pay for with Re-Bath

I love Rebath so much, I had to move into a house with more bathrooms to have them come back out.

Shout-outs to James, John, and the always fabulous Victoria

We love the new vanities and the walk-in shower! As a bonus, we discovered that the walk-in shower is a great way to bathe our dogs too!

Wonderful job, very professional and did a fantastic job. Workers kept in communication with me, showed me features and went above and beyond. I recommended to several others.

Design and estimate had serious issues, but their workmanship was very good.
The main purpose of our remodeling was to have more room in the shower area; this purpose was very clearly emphasized when discussing the initial design with the consultant. The design consultant (a very nice and socially skilled lady, but new to the business) designed the new shower and remodeling details and gave us the estimate around 12k.

After a few weeks of waiting, the first day of the work was done, the old shower removed and the new base installed; I noticed that the available area actually looks smaller than our previous one! Could not believe a mistake like that, so I measured it and discovered that the useable area of the shower stall was actually smaller than the one we had previously. So, we stopped the work and called the designer. She admitted that the inside area was smaller, but when designing, she has measured it with the outside perimeter measurements; an honest mistake.
The problem is when she redesigned the bathroom, so much more work needed to be done with removing the adjoining tub and re-centering the drain, etc. that the new estimate was 20k, almost two times more than the original.
Re-Bath did not accept financial responsibility for any of the extra cost or the delay and the very long inconvenience of redoing the job.
Obviously, if we had this estimate of cost and duration to begin with, we would not have started the job with them; but it was not possible to stop it at that point. We had to go about 6 weeks without the use of the shower in the master bedroom and deal with the inconvenience of using the guest bathroom instead.

This company ripped off a retired nurse/ sweet little old lady. Worst company out there!!! Paid 35K for 2 bathroom remodels. They installed one of the bathtubs wrong which took them a year to make right and now I'm finding a thousand little things that are wrong. Paint coming off of doors already. They never grouted the floor tile to the baseboards or sealed the grout and it already looks bad. Completely random floor tile layout where they use as many small tiles as possible making it look very sloppy. Never did the paint touch up and said they would drop paint off for her to fix herself.. This is a retired nurse who has done nothing but help people her entire 50+ year career and had some money saved to do some things she wasn't allowed to do with her own money while her husband was alive and they took complete advantage of that!!! The worst kind of company out there. You should be ashamed of yourselves. Sad world we live in nowadays.

This company is wonderful! They did a great job and my bathroom looks completely different! They are very nice and professional. They get the job done! ?

Bath tub out - new shower in.. Love it -- only issue is the sliding glass doors aren't installed so the don't rattle when opening and closing

Hello. I had a walk in shower install and the old tub removed in my master bathroom so I guess you could qualify that as a remodel. My person, Cameron Rudge, did a beautiful job, even finishing a day earlier than estimated. Each day he would show and explain to me what was done that day. He was very courteous, and would let me know what time he would be there the next day and was on time. He cleaned up before leaving and on the final day he did more thorough clean up. I love my new shower and Cameron did an excellent job.

First thing I will say is find another company. We had a sales consultant come to our home without a mask to begin with. He looked at our bathroom and gave us a quote of $18,000, I thought that was very high just to remove a tub and create a door less shower. After doing some research we found that to be an accurate price. We were told that someone would contact us about setting up the appointment and since Covid was rampant by then it could take a bit of time. We were called a few days later and the appointment was set for 2 months later, yes that’s right 2 months later. We waited and waited and finally they came and did an amazing job putting in the new shower and it was beautiful. Then we are told that the glass is made from a different place for the pony wall and it would take 2 weeks. Seriously, now I cant even use my new shower. Two weeks go by and I send them a message and they tell me it takes time to make it. After three weeks I sent another message and they told me it had arrived. Thanks for letting me know, I had to reach out to them to find out it was there. They came and put it in and said another 24 hours before we can use it. This company is a waiting game and you would be better off finding another place to get your bath redone. Unless you are willing to wait 3 to 4 months for the process to be completed.

Thank you to all those at Re-Bath & Kitchens for helping to make my dream kitchen come true. From start to finish, my experience with Re-Bath & Kitchens has been amazing. Not only did the remodel start and finish on time, but the entire project ran like clockwork. And I couldn’t have asked for a more experienced project manager (Pat) who went above and beyond to make sure everything was perfect. I give Re-Bath & Kitchens the very highest of marks!

ReBath did a wonderful job!! Looks great and the walk in shower is so nice.

The experience with Re Bath and particularly the workman Randy Doughty, was exceptional in many respects. He was always on time, worked a full day, was extremely neat and clean. Beyond that the work was outstanding and I would recommend and use them and Randy again without hesitation.

Shower replacement was completed on time, professionally, and with care.

Alex Chavez did an excellent job replacing the garden tub in my main bathroom. I'm extremely pleased with his professionalism and quality installation. I highly recommend him and the ReBath group.

Installed walk in shower.GREAT JOB, REAL NICE PEOPLE to DEAL with ..FROM BEGINNING TO END 'WE LOVE IT

Service was great! We appreciated Cameron’s communication, expertise, paying attention to detail, meticulous workmanship, friendliness, informative when asked questions, and dedication to ensure our needs were met. Job well done! !

Replaced garden tub with walk-in shower (handicapped).

Expensive but really nice and completed quickly

Quality of work does not meet my expectations.

I liked it at first.but there are already things that are falling apart

The entire team was professional, courteous, knowledgeable

Great job and loving it!

The marketing tram is doing fantastic!

Rebath did an amazing job on our two bathrooms. High quality and friendly workers

Job done in 3 days, and done right.

Breath taking bathroom remodel!

The bathroom is beautiful.

The guys was very professional always on time. They did a great job on remodeling my old bathroom.

This was the worst experience I have ever had with a contractor. I was over charged, for cheap plastic finishings. I am still in the process of repairing what was done myself since the company ghosted me back in December of 2022. They keep asking for a survey which I find interesting, since they know my experience. I got tired of the SPAM and so here is my honest experience. The corp office is even worse that the franchise I worked with, they could care less and just hung up on me.