Best Refrigerant System in Phoenix AZ

I came home from vacation to find that my air conditioner didn't work and it was hot! Frank not only arrived within less than an hour from my phone call, but knew just what the problem was. He went into my hot attic many times and up and down the stairs to make sure the problem was fixed. I couldn't be happier and much cooler. Thank you Hays...you are the best! Frank deserves a raise for his great customer service and expertise!I just had Kevin from Hays Cooling Heating & Plumbing do my half year maintenance check. He was great! Went above and beyond making sure everything was in tip top shape. Even dusted my vents when he was on the ladder. This is such a wonderful company !!! Once again...great customer service and expertise!

Great service !

On time again always nice to have a reliable service call. Checked out our 3 units and gave a complete review of status on any concerns we had . Knowledgeable and courteous!
Thank you !! Highly recommended

Fred Russo and HVAC tech Justin did a nice job of replacing our 4 ton heat pump. On time, they cleaned up after they were done. I would highly recommend AZ Perfect Comfort.

Technicians checked out the heating and cooling functions of the HVAC system. They also changed the system filters. They were efficient did not leave any mess. I recommend this company, they installed the HVAC system and have maintained it since.

Came home & AC was blowing hot. Called Pamela & Kevin was out next morning promptly. Discovered my unit was pretty old & compressor was shot. A new unit was in order as I suspected. Got a good deal with a new Carrier unit, install & easy on the spot financing. Was able to coordinate the install fir a couple days later. Adrian, Tim & crew showed up as scheduled & made quick work of the install. 1.5 hours & I was able to go into work as usual. I will be using them going forward.

Our air conditioner went out during the summer heat. We called Arcadia Air for emergency service and Manny came out to fix it. He arrived quickly, introduce himself, and was able to diagnose and fix the problem In a matter of minutes. We were so impressed with the service, we signed on for a 3 year contract with biannual maintenance. Manny came back to service 2 units for us a couple weeks later. He arrived on time for the scheduled window and explained everything. I would highly recommend Arcadia Air!

We feel like we won the lotto with this company! We are extremely happy with their fast response and professionalism. I can now say we no longer have to keep searching for an AC company! Thank god! Unlike most AC companies we had in the past, they knew the problem immediately with no round abouts and no answers like, I think you may have this problem or I'm not sure what's really wrong with your AC which drove me Bunkers from other companies. They straight out told us what was wrong and what had to be done immediately. You can feel it when you know you have found a very knowledgable AC guy. We knew we did right away! We honestly thought we wouldn't have AC for 9 days and having pets made it more difficult. But I was wrong. They came out the next day after we made the purchase of the new AC unit. I can honestly say by far, these guys are awesome! My husband and I can't thank you enough Ryan! You and your team have truly saved us and our pets. They are sure happy now! They have us for life! We definitely will spread the word and recommend you always!

I've used Howard Air for several years. Recommend asking for David as your HVACC tech. He is excellent!

Excellent service, quality communication, friendly and informative. Ashley and Tony are exceptional technicians that anyone would be fortunate to have them service their home or business.

Good response time, and Garrett the service technician did a great job of repairing the issue

They are very professional. Sales and installation were the best I've seen in a long time.

We called Scott's because our daughter's bathtub faucet broke. I tried to fix it myself (which I have done in the past in other bathrooms) but there was a problem with how the builder installed the piece and it was too difficult for me to remove. I called out Scott's, who responded very quickly. A special tool was needed which he did not have, so he ordered the tool and came back over a couple days later for a fast, professional install and fix. Thank you so much for being so quick and courteous. Will use again when necessary. Would recommend.

Turns out we did use them again when our water heater broke and started leaking. Scott's was prompt and friendly. A new water heater was ordered and promptly installed, and for SEVERAL HUNDRED dollars less than a couple of the big guys quoted us a few months earlier when we were looking for a preemptive replacement. Scott's even included some parts that the other guys wanted to charge a la carte for. Thank you Scott's for being reliable, friendly, and affordable.

Great service, good customer service and tech’s are very knowledgeable.

The guys at Phoenix Air Department are the best. I’ve had them service both my home and business on multiple occasions and they never disappoint. Always on time, service technicians are polite and super friendly. Install and repairs have always been completed when promised, correctly, and have never been billed more than agreed to. I wouldn’t use any other company for my HVAC needs.

Rick was very professional and courteous, called before arriving and kept me updated with his progress

Jeremy was awesome!

RJ, my technician, was incredible! He checked my filter inside the house and also went above and beyond to make sure that EVERYTHING in my A/C was working correctly.
He was awesome. He was knowledgeable and friendly and he answered all my questions about my unit.
Custom Cooling is lucky to have such a great person working for them!

Bill and Dave are terrific prompt service great prices technician jimmy was so helpful thank you

Excellent, tech was very good and he should get a raise