Best Air Conditioner And Heating in Phoenix AZ

I have had them install, do duct work and fix broken units on my properties. Prices are reasonable. Technicians are knowledgeable. They treat your home like it is theirs.

I made an appointment online and they called over the phone to go over everything with me. The service tech even showed up early and went through everything with us. Unfortunately they don't perform the services needed but we're very professional with recommending someone that could. Anytime I need service done with my AC this is definitely my new go to company.

Unbelievably poor service. They spent more than 2 months trying to figure out whats going on with my AC. Their technician came to our house 3 times. Extremely rude and when unable to fix the problem he told me to go and get a second opinion. They lie about following protocols; wearing mask and gloves as well as shoe covers but they dont. They sent 2 inexperienced guys for installation of a compressor twice. The first time one of them got fired after a week per the tech, the guy who got tired was Extremely rude, kept asking to come inside of our house to use the bathroom during COVID. They replaced a compressor on a nonfunctional super old AC and dragged their feet for 2 months. They kept charging the home warranty company and not fixixng our issue. They cost us 100s of dollars in APS bill because they are incompetent and careless and let a nonfunctional AC unit run for 2 months non stop because it was too broke to be fixed. Their office never picks up their phone and always schedule repairs 2 weeks later. There is so much horrible things that we experienced with this company but eventually our problem was fixed with another AC company. Please stay away from tyese guys; beyond terrible.

I used Pinon Air to replace my aging AC unit which was on it's last legs. They were recommended to me by a friend who uses them for their AC maintenance needs.

For the replacement, I was given several replacement units to choose from along with a recommendation for which would be best for my home. After choosing, I was given a date for the install. They were there on the installation date at the time they promised to be there.

The job took longer than expected, but they stayed until the job was done. They even took the time to go over the new thermostat that was replaced at the same time.

Yogi, the owner was very easy to work with and answered all questions that I had. I even had a cell phone number I could call or text with any issues. I highly recommend them.

I had to severely limit the specifics of my situation in order to fit the character limit here unfortunately, but here goes....my AC was blowing not so cold air. I called a Howard Air tech out. He hooked up his gear, and told me I needed refrigerant (shocker). I said, ok but why? do I need it. Is there a leak? You haven't even seen the upstairs air handler yet, do you want to check the attic? Well, if you want me to do a leak check, that will be an additional $230 to what you have already paid to have me out, and going into the attic isn't going to tell me anything more than I already know. So he put the refrigerant in (8lbs worth) after telling me that it shouldn't take more than 4 or 5. And guess what? It didn't fix the issue at all. So then he recommended that we do a leak check for the extra $230. I told him that I was trying to figure out how a leak check was going to help me at this point, when there is already 8lbs of refrigerant in there and the readings never changed. i also informed him that I was not going to pay $800 for refrigerant. He told me that he would only charge me for 3lbs, which was actually the only good thing about this visit. I heard him on the phone with someone multiple times during the visit, and it was clear that he had no idea what was going on with my unit. So I paid the bill $387 and called out Williams Mechanical. The technician from Williams was shocked that the previous tech never went into the house at all to look at the air handler. After hearing about the refrigerant, he went up there first. In five mins he saw that the blower motor was burned out. He brought one from his truck, replaced it and then had to go downstairs and remove refrigerant from the line becuse the previous technician had severely overcharged it. Which means...I paid Howard Air almost $400 to come out and cause more problems than were there from the start. So, I contacted Howard Air (Justin Hathaway), told him my situation, sent him the invoice from Williams Mechanical and told him that I would like the refrigerant refunded. He said he would look into it, and then ghosted me completely. I then sent this issue over to our sales person Scott Byrd and let him know what was going on (hoping for some help and professional courtesy since we have invested over $40k with this company in the past)....to my dismay....no response. Not even the courtesy of an explanation. Because, quite frankly there is no explanation for this. So instead of getting back to me and working with me, they just chose to ignore me. I have already seen issues about Justin on previous reviews here, so I guess it is not a total surprise, but this was a huge disappointment to me. If they treat a customer of more than a decade like this, what chance do you have as a newbie? I would steer clear of this company going forward, something has clearly changed. Give Williams Mechanical a call, great customer service by a smaller company that still apparently cares about its customers, not just making a buck.

Update - 3 months later, nobody called or cared. This is just an auto-responder below that the company puts in place.

The assigned technician from this service company to address my maintenance for central ac and dryer vent cleaning needs was very expert. He explained what he would do and how long it would take. The price was fair and agreed upon upfront. Thanks for the great service. I will recommend this company to everyone. Thank you very much, and highly recommended!

My AC went out and needed replacing. They came out the next day after we called them and installed a new one. Super fast, super professional, and super friendly. 10/10 highly recommend! Thanks!!

I had an AC issue a few months ago and Matt was great to work with. I'm actually writing this review because I have to get more AC work done on another property and will reahd out to Lee Collins and requested Matt again!!

Bought a new AC unit and 1 person over the course of a year was able to fix my AC unit that they installed. Supervisor Jake Romrell was the only individual that was able to finaly fix it. He even called to let me know that there might be a possible issue with the new Honeywell thermostat update. If Parker and Sons had more people like Jake this would be 5 stars.

Goliath Mechanical team was courteous and amazing. They obviously knew what they were doing and worked tirelessly to finish the job on time. I recommend them to anyone in need!! The best team in the valley!!

We choose George Brazil to install our air conditioning unit because of their excellent reputation. Their technician, Matt B, proves our inclination was right. Matt provided excellent diagnosis skills and exceptional service. He is the best example of how great employees make a company great.

We have used Air Control previously and would refer them to everyone! Customer Service far outweighs any we have seen for a long time; just super nice people. They show up - on time - professional - thoroughly explain what needs done. Office Apryl is super efficient and keeps on top of the jobs - even checking with us off hours if need be. D & D Short - AJ

They were communicative, punctual, fast , efficient and clean up was great. Great before and after photos. Looking forward to a lower electric bill and dust free home. No interruption to my normal day at home whatsoever. Thank you for great service.

On time, great work, price was even better! Thank you.

We were blessed to have Trevor. He was really great with explaining everything with my sometimes hard to deal with engineer husband. He was able to explain all that he did and even give us some advice about replacing a piece on the unit in the attic to flow better. good prices, great service and was genuinely happy to help with all we needed. we will have him again if we ever need updates, checks or service.
Ian and Stacy van Oene

Great Company - Shane did a great job taking care of 4 of my Air conditioner. All four tenants were extremely happy! He provided great customer service in a timely manner. My New A/C Guy...

I love this company. I am a senior citizen and Richard and Greg that have come out to fix my air conditioner and now my heater have been so nice and respectful toward me. I can't say enough good things about this company.

Art is very informative and courteous! I request him for services because he is awesome!

Daniel, father and son, came to our house SAME DAY and fixed our motor, compressor, wires, etc. Absolutely professional and honest. We are beyond pleased and recommend them to all looking for a.c. repair!

Chuck came out to my elderly mothers home in Sun City. He was so courteous and respectful. I would highly recommend this company for all your HVAC needs