Best Mold Damage Restoration in Phoenix AZ

Big Thank you to Michael and his crew for coming out to help me you guys are amazing!!!!

Terrific restoration company helped restore my business after a busted pipe created a flood. The insurance company suggested we use Water Damage Repair Cleanup Phoenix for the restoration work needed. We agreed after looking them up and checking them out. And they did great work. This company is well managed, detailed, organized and focused on customer service. Everything I want out of my damage restoration company.

After an extensive leak in my home, Servpro of Phoenix was called in. Since this is my second home, I was unable to inspect the damage personally. Thanks to the supervisor on the job, I was emailed many photos throughout the clean up process. It was comforting to see the progress being made.

First rate asbestos testing and evaluation for my commercial building. Dan Bonhert was very knowledgeable and professional, and evaluated and tested our suspected asbestos in the flooring material. Thank you, Dan!

Great quality and precise work, responsive, and reliable

After a fire sprinkler pipe broke in my garage, Cesar B was assigned to hang the new drywall, paint, and put up the new light. I could not be more pleased with his attention to detail and how kind he was through the whole process. Cesar goes above and beyond! I hope AZ Fire knows how lucky they are to have him as an employee.

Tim was very quick, clean, and professional.

Unfortunately with all the monsoons I had some water damage in my home and did not know where to turn. A friend recommended 1-800-water damage and I am so glad they did. I spoke with Alicia and she was just awesome, she walked me through the process from start to finish and I felt I was in good hands and I was. They came out, took care of the problem and handled it all with the utmost of professionalism. We all hope we never have to call the water damage people and I agree but if you do have to give Alicia a call, she will take care of you!

I’ve used Phoenix Carpet Repair for years. They are responsive, professional and deliver great service. They did a series of carpet repairs for me, the results were what I hoped for and the price was reasonable. I’ll use them again and recommend them highly!

Our adjuster Joseph Asano was outstanding! We were always able to get in touch with him, he answered any questions we had in a timely fashion and always reached out to see how everything was coming along. The job was completed satisfactorily and looks great!

Juan and Michael were extremely professional and punctual. The two of them were the dream team and they made sure the house was appropriately diagnosed and prepped for reconstruction. Experiencing water damage in your house can be stressful and the two of them worked well around the the plumber, provided reassurance on what steps were being taken, and divulged next steps forthcoming. I would highly recommend using this company and if possible request Juan and Michael to be assigned.

Nasur and his team are incredible. They're willing to get the job done with no hesitation. Highly recommended!

??Due to a water leak in the attic, ServiceMaster was contacted by my home insurance company to help with the repairs. (This is my fault - I should have done my own research instead of trusting my insurance adjuster. Lesson learned.)
??They lack communication skills. Although I only had to deal with your company for 4, maybe 5 days, I had to call you to find out when a tech was coming over the next day and if the lab results were in; which they were but instead of calling me back or telling someone to contact me the next day because she was out of the office, Alex didn't.
??They lack customer service skills. Alex is very rude and I'm surprised she's on the phone; Summer is sweet and has better customer service. Only Nate and Jose were nice (the first 2 techs sent out), but the others, like the one who picked up the fans and the one who came by today to get a signature, need training on customer service. The tech who came today, rang the door bell and when I answered, he didn't introduce himself or what he wanted - he just tried to hand me my phone. Tell them that manners say when you are greeting a person especially a customer, say Hi. My name is.... and I'm from Service Master.
??Overall - call another company. Although I signed their form so they could get paid, I was NOT satisfied! Save yourself the headache and not knowing when you need to be home all because they haven't figured out a better scheduling system and don't train their employees on simple customer service skills. ??

Service Master really helped us out and quickly. Thank you.

Excellent service with covid-19 cleaning/disinfecting, very through! Would highly recommend.

Great guys on site and the office was super to work with.

I've done business with this company before in the past. I've always had good experiences with them so I decided to hire them again for another remodeling project. I endorse them, and I'd happily use them again.

Very professional Frank, Greg and the team are outstanding they pay attention to every detail very professional I can't can't say it enough. I would highly recommend next Gen. Restoration to any of my friends or family and yours too.

I interviewed three prospects before deciding on this company. Thanks to their professionalism and knowledge. They restored our home to a healthy state. I've had my home tested twice since by an environmental testing company and there is no sign of mold anywhere. Thanks Water Mold Fire Restoration of Phoenix.!

Eric and Cameron came to our home to do water damage cleanup. They have exceptional customer service and they’re both very knowledgeable in what they’re doing. They’re very kind, professional and trustworthy people. I highly recommended using this company for anyone needing these kind of services. We would definitely use them again in the future, if needed. Thank you both!!