Best Fire And Smoke Restoration in Phoenix AZ

Ricardo and Ryan were very helpful, timely and did a great job to ensure my job was completed timely and carefully. The whole process went extremely smoothly, and Doan coordinated everything!

We had a real problem with flooding and it was taken care of by Water Damage Repair Cleanup Phoenix. Who, I have to admit, was done the old fashion way by honest and by professional staff. Especially with Ryan and Bob, who kept us informed every step. Working with a company that prioritizes customer service every step of the way is a pleasure. I highly Recommend Service.

Went away for a weekend and came back to discover my dishwasher had leaked all over our home. Water had traveled from the kitchen into our living room and into the bedrooms throughout the house. I don't know how long the water was sitting but it was long enough for everything to get soaked. We called our insurance immediately. Within about 2 hours the Service Master Desert Dry team was onsite and got to work. The guys on the job were great. They explained the process, answered my questions, and worked with my insurance and returned our home back to normal in a few days. The crews that followed up explained the timeline and helped me with my insurance when I needed it. This had never happened to me before so I really appreciated how helpful their team was throughout the process.

These guys do great work. Their work is clean and they are on time to the appointments. When they are finished with the job it looks great.

I can't say enough wonderful things about Arizona Fire and Water Restoration!
Bob Miller, project manager, headed up our restoration. After a major flood through out our home from the condo unit above us, he brought in teams of well-trained, experienced workers to complete the restoration. Lawrence, Sr. and his team was enlisted to patch, tape, and paint our walls. The holes were imperceptible upon completion. The walls were perfect, once painted. After new carpet was rolled out, the cleaning crew arrived. Six months of mold and mildew residue, construction dust, and debris from work crews disappeared. The black asphalt and tar that was tracked in on our tile and grout for the previous six months was steamed off by Frank and Greg in half a day. The results were astonishing! Frankie arranged for a textile crew to assist with curtains. Everything was well-coordinated. While the process of remediation, restoration, and renovation takes what seems to be an agonizingly long time, everyone at AZ Fire &Water was understanding, helpful, empathetic, and invested themselves in the projects. Many of them are victims of disaster loss, as well, and identify with what you're going through. Got a kick out of Judith and Jorday--they will even help you with your computer!

Fast. They were fast to get everything under control.

I have had the privilege of working with Tom and Alicia on several water damage jobs. Not only are they the best at what they do, they are incredibly responsive, communicate well, and have the client's best interest at heart. If my family were experiencing water damage, 1800 Water damage would be the first and only call I would make!

Chandler was very through in explaining everything that needed to be done. He gave me peace of mind an how much he was able to explain about the the process. Very kind and friendly experience will definitely be using them in the future.

After a water damage claim our insurance company recommended Venturi for the restoration. Jeremy was responsive and friendly. He was on time and discussed our options and next steps. We were able to add some of our own updates as part of the process (at our own expense). Our home is better than before!

Great service from Anthony

AMAZING service by Service Master, first time users and I hope we never have to use a restoration company again but if we do, we'll be calling Service Masters..

One phone call from Katherine Ely, the operations manager set things in motion after she listened to our water heater (leak) issue. We were then paired up with Erika Brake as our in-office contact person and within no-time a team was out to access the situation in person & they went immediately to work, setting up fans, pulling back carpet, drilling holes in walls to allow the fans to dry out the inside sheetrock/drywall etc., they measured & cut out sheetrock from our garage wall to allow the wood to dry, they were like busy beavers, non-stop working to assure the rooms and garage would dry out.

Having Erika as our point of contact was one of the best things Service Master could have done, she's a star !! In any type of incident with your home, stress is there and then the unknown but Erika was amazing in her communication with us, made sure to constantly check how things were going (by phone calls) and advising us on the next step of action.. Anything we needed, she put them in contact with us and what great referrals she had, from plumber, towel service to contractor for rebuild. All referrals worked perfectly for us, great to know there are companies still out there that provide fast urgent work for emergencies and provide top notch service.

We were very lucky to have been referred to Service Master by our Insurance Company and were able to work with Erika Brake as our contact person, she's amazing and in the right position to help people in their need. Thanks Erika !!!!!!!!!!!

Cory was very thorough and did a great job getting my water damage under control. I highly recommend him!

This business has shown to be quite fantastic. They are such a fantastic and highly recommended fire damage cleanup service.

Frank was extremely helpful and knowledgeable. He was available around the clock and answered all my questions with detail. He sent someone out the next day and he was also very helpful. Showed and explained everything he was doing to check for moisture and mold. Thankfully none was detected. I appreciated the honesty, specially when a different company had already been here a day prior stating we would need walls torn down etc. I knew something was off and decided to call NextGen for a 2nd opinion, I'm so glad I did! Thank you Frank and team.

WMF is affordable and upfront with their pricing. No extra cost surprises and are very professional. They make sure that your furniture is not damaged when they are working.

Thank you BOR Best Option Restoration!!! They did mold remediation at my house and were awesome! great communication, Right on Time, Super thorough and when they found the problem was not nearly as bad as first thought - they lowered the estimate SUBSTANTIALLY and did a beautiful clean up job! Thank you family Allen!

They were out very quickly to assess the damage. They were very professional and got most of the damage taken care of quick and efficiently.

The people at Belfor are truly the salt of the Earth. Their team of Estimators and Project Managers are engaged and empathetic to your individual situation. They work efficiently with insurance agencies to come up with solutions in a timely manner. The front office at Belfor is also extremely helpful and proficient in communication. They have been a pleasure to work with. Highly recommended!

They were fast to respond and got it done quickly too.

Great work all of you there , recommended to all !!!