Best Fire And Smoke Damage Restoration in Phoenix AZ

Hi, we had a major water leak in iur kitchen. Doan showed up quickly. They dried the floors, set out 25 fans and humidifiers. They were able to save our engineered hardwood floors in the office and master. Their crew was always on time, they all wore masks. I would highly recommend this company. Jakob was amazing. He answered all my questions. He was very knowledgeable. He walked me through the process. Doans are helping us with everything. No worries. This is a great company.

Committed damage restoration company in Phoenix AZ. This storm was a doozie. I had never been through something like that. A leak in my roof turned scary as part of the roof started flying off. Highly alarming!!! Trying to find a emergency damage restoration company in the middle of the storm was difficult. I called a few near me but all said it would be 3-4 hours. Water Damage Repair Cleanup Phoenix was at my home in 50 minutes of the first call. Committed to quality service. One of Arizona's best!

Service Master showed up after we had a home flood on April 28, 2021 involving two bathrooms and our kitchen. The flood included the tile flooring up and downstairs, the shower tile, our kitchen cabinets and our ceramic countertops. The Service Master techs always arrived at the time we arranged. They were clearly competent, hard working, and very good at communicating with my husband and me, answering the many questions that we had, clearly and respectfully. They treated us like this had been their home that had been flooded. Later when the work had been completed and I called their Program Manager, Sandi, she spent nearly an hour answering detailed questions I had regarding our damages and repairs, making sure I had the same understanding as my insurance company. I rarely write reviews but when a company and its employees are so well managed I like to recognize them.

The amount of time I’ve know him he has done an awesome job he is really good at what he does I highly recommend him to everyone!!

My wife and I are extremely pleased with the work performed by Hector C. He spent quality time explaining how he planned to fix the damaged ceiling, walls, and moldings. He established a time that he would begin each day and arrived at exactly that time. Hector was prepared! He always brought the supplies required for each day's tasks.

He was quiet as he worked and kept us apprised of any issue he thought we should know. His final product is wonderful. Nobody would suspect the amount of damage that he erased with a very professional approach. We are very pleased.

They were there on time, and were able to handle what needed to be done quickly, effectively and professionally.

No one ever wants to have to deal with water damage. However when you have a responsive and professional team like 1800 water damage it makes things easier. As a property management company we have utilized Tom, Alicia and their team several times. They communicated, they avoided removing more materials than necessary. I highly recommend them

Jakob and Dustin were amazing! They responded late at night for our water damage! They were super thorough and worked so hard and explained everything to us in detail. They remediated quickly and cleaned everything perfectly. Highly recommend!!!

It was great working with Austin!! He is very knowledgeable and I always felt like he was going out of his way to point me in the right direction!

I called to see if i can get somebody come and do an estimate for my damage floor but the answering lady “sue” lacks phone etiquette. She was rude on the phone. She should not be answering calls with that kind of attitude.

The Servicemaster team was very professional and polite they called me every morning to let me know how far they were out and when they would be there they answered all questions and asked me if I had any questions why it fell out but you make me happy I would use in the future thank you

As a Property Manager of higher valued homes in North Scottsdale, I utilize quite a few different service venders. Privacy, Professionalism, and Prompt timely work is a requirement in our business. Paul Davis hit every mark and with a smile. The service Tech's were attentive and well skilled. Thank You Paul Davis.

This is now the only company I would ever consider for any flooring project. They did the impossible and brought my vision into reality, we couldn't be any happier. Thank you!

Working with Frank exceeded my expectations. I highly recommend that you give them a try. Also, Ask about the other branch of their services, roofing! Great experience when they replaced the underlayment of a tile roof with a product that has a lifetime warranty for the materials. A++

I contacted the Water Mold Fire Restoration about a water damage claim and they came out very quickly. Their staff was all very polite, competent, and professional. They took care to protect the carpets and floors outside of the working areas. Overall, I am very satisfied with their work.

I am very fortunate and very grateful Best Option Restoration was recommended to me. Eric is a wealth of knowledge in his field and I appreciated his recommendations, experience and and willingness to help me make the right decision in my repairs. He is friendly and easy to work with. It’s really nice when you can tell when someone enjoys what they do. Shines through. I will call on Best Options Restoration again if needed and will recommend to my family and friends and more.

Really impressed with the service I got after my basement flooded. Restoration 1 of Phoenix crew were incredibly professional and worked very fast to make sure everything was taken care of so more damage wasn't created. They were great!!!

We are dealing with the hot water tank leak, we have worked with this company previously through our insurance. Unfortunately the initial experience was tremendous but the current experience has been a nightmare. What should’ve taken a few days has now taken multiple weeks, very poor communication and follow up with the team. We have been promised multiple times a job will be done, then the workers leave and the work is left unfinished. We’ve had to call multiple staff members including the general manager requesting immediate resolution and we are still waiting for this job to be finished

Working with them was wonderful! They were quick to mitigate any further disaster and responsive to all communication. They helped communicate with insurance and were so kind working while all my kids were home! They were so friendly and knowledgeable.

Superb Work Guys ..thanks for all the help and support , you really came at the right time and helped me out . Recommended.