Best Home Remodeling Service in Phoenix AZ

Great Company! Great Customer Service!!

They helped with my water damage and restored my home back to normal prior to the holidays. Thank you Servpro and crew for getting my family back in the house so quickly. Everyone we encountered was professional and knowledgeable.

Cesar made sure that I knew all monetary amounts in advance, cleaned up everyday and listen to my needs. I really appreciated the great customer service! ?

I'm currently going through a rebuild process at my home due to water damage that occurred just before Christmas. I expected delays due to the holidays and the process of selecting a general contractor to perform the job. I selected Az Fire & Water due to their reputation and on-line reviews, so far I have not been disappointed with the quality of work and their punctuality, they are always here when they say they are going to be here and even though I had to wait longer than I wanted for them to start the actual rebuild process I really appreciated the fact they were up front with me about how long the whole process would take and so far they have been right on the money with their scheduling. Recently I had Mario out at my place doing the drywall repair, and painting and was not only impressed with how quickly he got the job done but also the quality of work he did; you would have never been able to tell that anything happened with the areas he repaired. In addition, Mario was very nice & polite and I enjoyed our conversations during the 2 days he was working on my Kitchen and living room.

What an amazing company! I had a water heater break in the garage. I first spoke with Alicia (at 7:30pm on a Wednesday night). Tom was out at my house by 8:00 pm and got me all set up with fans to start drying out the wood and drywall that was impacted. Tom walked me through the entire process, answered all of my questions, and was so thorough, and most importantly trustworthy. 1-800 Water Damage of Phoenix has to be one of the most ethical, fair and professional group that I have ever worked with. They have a customer for life! I hope I don't have a reason to need them in the future, but if I do, they are the ONLY company that I will call!

We suggest caution when considering Jenkins for smaller projects. The handling of the water damage initially from a small upstairs bathroom leak was above reproach. The restoration that followed to bring back the home back to what was status quo was a disaster. Frequent scheduling issues, need for multiple visits from particular subcontractors due to quality issues (identified by Jenkins final approval contractor), and the necessity of tile labor warranty 4 months after service was beyond frustrating. Even now, the subcontractor tile warrant work was only a patch for the problem and we are now paying out of pocket to fix the issue rather that deal with the team again. Perhaps for bigger projects there is more attention given...

Great team very professional would definitely recommend to anyone who needed..

Hired Service Master for a clean up after a flood in our kitchen in January 2022. Extensive repairs were needed. They started out to do the deconstruction required, but as time went on they failed to continue the work required. They did not return phone calls to me, or my insurance company. After several weeks of no activity we fired them and hired a different company. The new company completed the job quickly and did a superb job. Never heard back from Service Master. I would never hire them again. I have talked to others in our area that had the same experience with them.

I was impressed with the attention to detail and thoroughness of this fire damage restoration service. They were able to salvage many of our belongings that we thought were lost forever. The team worked quickly and effectively to restore our home to its pre-fire condition.

BOR came to my rescue and saved the day. Eric and Cameron were INCREDIBLE to work with! With so many people out there it’s hard to know who you can trust, so I feel absolutely blessed to have done business with this company. Eric was extremely profesional and simply a pleasure to work with.

Eric removed the moldy cabinets in my kitchen, treated mold, was extremely communicative throughout the whole process. He flawlessly fixed my drywall after the mold was removed and he reinstalled cabinets that he found for me. Eric even matched the paint in my kitchen when he was done, and when all repairs were completed he cleaned the area. My kitchen looked like NEW, like nothing had ever happened.

I’m so thankful and highly recommend BOR. Would 100% call again if needed.

Eric - thank you. You’ve made my life and my moms life so much easier.

Calixto

This year, we hired them for mold treatment. They have been very good to us. We also had a great experience with them last year, with some minor mold remediation.

Was visiting my parents in AZ when the water heater in garage started leaking. Shortly after the bedroom carpet on the other side of wall was soaking wet. Called plumber who out out immediately to turn off water. Asked if he knew of a restoration company to help with the cleanup. He called Restoration 1. We assumed it would be the next day, but within 10 minutes, Brandy called and she came right out. At this time it is after 6:00 p.m. She said her guys would be out to do clean up. I again assumed it would be next day, but within 30 minutes, a crew of four guys appeared. They were all very polite, professional and made quick work of the damage. They installed several fans to air out the room in hopes the drywall wouldn't need to be replaced. Next day, back again to tear up carpet. During this time, my father was/is very ill, and it was just another thing my mom didn't need to deal with. I can't thank Brandy, Jorge, Mario and Eduardo enough for being so quick and staying at the house up to 8:00 p.m the first night to help our family. They also handled all the insurance paperwork. Give them a try you will be happy.

Go To Services is OK but the sub contractors vary from acceptable to poor. Amber T. was fine in communication in a somewhat difficult insurance roof and interior claim with repairs in excess of $40,000 so far. Catastrophe. Now leaks are back and the blame is being spread around.
16 months of buckets and now collapsed drywall ceiling and split drywall ceiling in the exact area of the claim.
Reviewed to soon..even after 17 MONTHS of work we thought this would be handled better HOWEVER the original estimate was incredibly inept (not Go To Fault). Now my roof is in less condition in someareas than before the claim. Fighting with Insurance and I AM THE AGENT !
I have met some of the 5 star reviewers as they are employees of Go To Services.

It was our first water leak in our home and to be honest didn't know what to do. I looked around online (Yelp, Google Reviews, BBB, and just the general AZ ROC) and found ASAP to have a pretty good amount of reviews all 4 stars and above. So we gave them a call. I first spoke with Josh, the owner, who asked for detailed information and asked that I send him pictures of the damage via text so he could determine the size of team and severity it was. Then the appointment was scheduled.

The next day his team was out along with his ops manager, Dan, to assess the damage and begin their process. I was impressed with how clean oriented they were by using large amounts of plastic sheeting and creating zipper doors to protect the rest of my house from getting drywall dust everywhere.

Overall the process was about 3 days and Dan was even kind enough to let me bug him day or night it seemed like with any concerns/questions I had. We now have our house back in order and we couldn't be happier. We definitely be calling these guys back for any future needs.

Great job!!

Our townhouse had extensive water damage from the ceiling, through the walls and floors due to an intensive monsoon in July 2020. Our insurance company was unresponsive, so we directly engaged Dan and Concept Restoration to remove damaged drywall, ceilings and insulation. They also brought in fans to dry out the house and prevent mold. We truly appreciated their professionalism and rapid response to our emergency. In addition to the hard work, Dan provided very useful advice for dealing with our insurance company and HOA. They provided many photos that helped document the water damage and their remediation work. We highly recommend Dan and Concept Restoration.

We used this company when we had an insurance claim due to roof damage from a storm.
If I'm going to be honest, when we first started working with them I was not happy, the two they sent to start damage control were increasingly late to appointments- like appointment time is 10am but they show up at 8pm, kind of late. But I called their office and explained what was going on. They apologized profusely and then acted on what they said. Their restoration and construction teams were on time after that.
Communication was great and the work was outstanding, no matter how often we called with questions or concerns (new homeowners dealing with a leaky roof is scary!) they were polite and responsive.
Im confident now that my Ceiling and Roof are solid, they cleaned up both inside and outside before leaving and were polite.

She did an amazing job cleaning my apartment. Super happy with the service and the price. Thank you!!

Bright Home Construction is Awesome!!! They were friendly and I appreciated the time they spent with me to get exactly what I wanted!!! The staff is great, and I would recommend them to anyone!!! They responded quickly to my needs and came out and did a high quality job!!! If you need carpet, as I did, they are the ones you should call!!! Thanks for everything!!! You have a customer for life!!! I suggest you give them a try... Much Appreciated!!!

I have to say the Max was an absolute delight to have work on our home. We had damage caused by another company during installation of our air handler, and you can’t tell it was ever there!!! He did amazing work!!!