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Zona Restoration

Zona Restoration

Water Damage Restoration Service
1724 W 10th Pl #1, Tempe, AZ 85281

Description


Zona Restoration specializes in water damage repair, mold removal, fire damage, mold testing, asbestos testing, asbestos removal, smoke damage, roofing and build back / remodeling services.

Here at Zona Restoration we pride ourselves on our quality of work and our attention to detail. We are a licensed general contractor, so we truly can take your project from start to finish, look at us as your one-stop-shop!

We service the entire Phoenix valley and our 24/7 emergency response crew is able to help you day or night. No job is too big or small, so if you need help with any type of disaster at your property, give us a call to request your estimate.

SERVICES


Reviews


Pgkmnw Mwa
Pgkmnw Mwa
a year ago
I had no idea how much damage a toilet back up could cause... Water poured out from my toilets and showers throughout my home and damaged my wood flooring throughout the majority of the house. I was so relieved to come across such a great company that truly took the time to work with me throughout the entire process. I would 100% recommend using them if you're in need of any damage restoration services!

Alexandria Glock
Alexandria Glock
6 months ago
Glenn was great! He arrived within the window I was given and was ver professional. He took a look at the two jobs I needed fixed after having my AC replaced, gave me an estimate on how much time it would take and got everything done quickly and very well! I highly recommend Glenn and Zona Restoration! I will certainly use them again for any other repairs or handiwork I need help with around the house. Thank you!

Nicolette Carlile
Nicolette Carlile
2 months ago
Aaron and his team are AMAZING. I had my shower handle break leaving my water in the on position. I either had to leave my shower running wasting water, or turn off the water running to my entire house. (Both terrible options and seemed like it was going to be the biggest headache for me)

I called Zona Restoration and they had Gabe out to me on a Saturday nonetheless, within 2 hours!!!! He was so kind and was done within 30 minutes. If you are thinking about calling Zona Restoration you won’t regret it! 10/10 recommend! ?

Ben Grote
Ben Grote
a week ago
Zona Restoration performed popcorn ceiling (asbestos-containing) on our home. They worked with us during our escrow period, and were flexible working with us and the seller's agent to schedule. Quick work, it was a 4 day process - sealing, removal, post-removal testing, and tear-out. They took care of another minor disposal task on the side which I appreciate. Sebastian, Nicholas, and Shane did a great job on this removal project.

Cierra Stewart
Cierra Stewart
4 months ago
Goettle had damaged our attic opening when installing new electric to our AC unit. After submitting a complaint, they sent Nate from Zona Restoration out to fix it. Nate was amazing! He got here on time, left no mess, and even restored the attic opening better than when we bought the house. I would 10/10 recommend Nate and Zona restoration for any home repairs!

LE ME
LE ME
2 months ago
Glenn & Nate came out to repair some drywall and stucco after new AC installation. Their work was outstanding! Thank you! A+++

Jonathan Sgouros
Jonathan Sgouros
3 months ago
Fantastic service all around!!! Technicians were prompt, professional, courteous, and knowledgeable. Sabastian and Nick made it happen within hours we were functioning again in our home. If you need mitigation services Zona Restoration is the company to turn too.

Jennifer
Jennifer
3 months ago
Zona restoration was sent to me by Goettl, to do some work after installing a new AC unit. After much back and forth, they finally sent out Hasso to complete the work and he was amazing! He was on time, very concerned that I was happy with the work and did a great job. I am very happy with the work he did!

Melissa Baize
Melissa Baize
5 months ago
Nate did a wonderful job plastering our wall and painting it. It looks like there never was a big hole above our ac unit. We are very pleased and will definitely use Zona Restoration again!

Eddie Serafin
Eddie Serafin
6 months ago
Worked with Mary on my restoration after a pipe leaked and the bathroom needed to be gutted and put back together. She was super helpful and any roadblocks i encountered, she did her best to remove them. Had some issues with work the subcontactor did but between her and Aaron and the owner of the subtracting company, that was remedied. Very happy with the outcome and the partnership.

Jeff Jasinek
Jeff Jasinek
5 months ago
Glenn came to address some stucco repair work after an HVAC installation. Glenn was communicative, personable, and professional. I’d highly recommend Glenn for future work. He represented Zona Restoration well.

De Vroooms
De Vroooms
2 months ago
Hello,

I would like to thank you for your service. Hasso was the technician that helped me with completing a major project. He was timely, respectful, and completed the tasks without any issues or delays. His professionalism is admirable and I will request for him to assist with any further projects in the future.

Thank you again.

Charlie Bogusz
Charlie Bogusz
2 months ago
I have to say the Max was an absolute delight to have work on our home. We had damage caused by another company during installation of our air handler, and you can’t tell it was ever there!!! He did amazing work!!!

Robert Doro
Robert Doro
2 months ago
Max did a fine job. He was efficient, professional, friendly and conscientious. Max cleaned the work site and made sure we were pleased with his work. How refreshing. What a gentleman! Very pleased and very impressed.

Anita woodard
Anita woodard
7 months ago
Technician: Glenn Kok - He Was On Time and Very Professional. Repaired Around My New Intake for my AC and repaired Two Holes on My Ceiling. I would Highly Recommend Him On My Next Job. He Left The Area Clean. Thank You Glenn.

Adam Corbett
Adam Corbett
a month ago
Hasso came by to install an attic access in place of a hole in my ceiling. He was on time, very personable, and showed an attention to detail that is very satisfying. I really can't say enough good things about Hasso and, by extension, about Zona Restoration. 5-star service all around!

Neil Weiner
Neil Weiner
4 months ago
Excellent company. Shane did a great job on the mitigation. Very highly recommended. Amending review 12/22. The reconstruction work on my kitchen was also excellent. I would highly recommend this company to other homeowners.

Jock 'JD' Russell
Jock 'JD' Russell
3 months ago
Glenn Kok did a great job patching a drywall hole left by Goettles’ AC installation. He patched the drywall, textured it and painted the area to match the rest of the wall. Good job Glenn.

Lana COYLE
Lana COYLE
4 months ago
Glenn came by to do a repair to my attic access after it was damaged from when my new HVAC system was installed. He was on time, did a great job and left the area clean.

Tanya Pownall
Tanya Pownall
2 weeks ago
They were great. Took their time to make sure everything was good. Made the fix so that we were happy with the results. Jim did an excellent job and you can't see the problem it looks good ?

SUSAN Dryden
SUSAN Dryden
3 months ago
Basso was wonderful and did a great job repairing the ceiling that was damaged during our a/c install. Cleaned and made sure all was done correctly and also was very professional and an overall a very pleasant person.

Sharon Garcia
Sharon Garcia
7 months ago
Everyone that came did an amazing job - three days and they were on time and professional!
Day 1 - John and Sergio (drywall repair)
Day 2 - John and Hasso (Drywall repair/texture)
Day 3 - Glenn (painting)

Highly Recommend

Julie Ramsey
Julie Ramsey
3 years ago
I was surprised one morning with a roof leak that damaged my bathroom which required my bath/shower to be replaced. Thankfully Zona Restoration was able to respond that morning and get the mitigation started that same day. The service provided by everyone at the company was beyond my expectations. I want to personally thank from the mitigation team: Ed, Elijah, Santana, Eric, Nate, and Shane and from the reconstruction team: Zack, Max, Francisco, and Eric. I highly recommend this company and would not hesitate to call them if I ever need their help! This is a picture of my beautifully finished bath/shower.

Benjamin Bak
Benjamin Bak
a year ago
Zona was contracted after I had water damage and mold from a bad AC install. Everyone single person I dealt with was polite. friendly, courteous and knowledgeable. Everyone took the time to answer any questions I had. The 3 people I dealt with specifically Kayla, Ed, and Nate were top notch awesome. Even Aaron the owner called me to follow up on the repairs and to make sure everything was meeting my expectations. I would recommend this company 100/10 times. thank you Zona for the great job you did

Whitney Gostlings
Whitney Gostlings
a year ago
LOOK NO FURTHER... ZONA RESTORATION IS THE BEST!!! Coming home to a house filled with water causing damage to all of my belongings was just about the most stressful situation I could have gone through. Luckily, a friend recommended me to Zona Restoration, who came out right away, to start extracting water and removing all of the damaged materials. On top of all this, I also had mold damage in multiple areas that they helped remove and had a post clearance mold test performed so I knew my home was safe. All of their workers were friendly, knowledgeable, and on time and I will absolutely be recommending Zona Restoration to any friends or family that ever experience a disaster like I did.

Brea DeMore
Brea DeMore
7 months ago
Sebastian and the team at Zona Restoration saved the day at our house. Beyond professional, helpful, empathetic, and hard working, we absolutely recommend them. They were the second opinion that we got after we discovered our leak and couldn’t believe the service and knowledge difference between the first restoration company we called and Zona. Would not hesitate to use them again.

Michelle Donati
Michelle Donati
8 months ago
We called Zona Restoration after a monsoon caused water damage to our home. As daunting as mold removal initially sounded, Zona managed to make it stress-free. Everyone at Zona has been wonderful to work with, especially Michael Grieser. We were highly impressed with Michael's politeness, professionalism, and attention to detail. I'm so glad we found Zona Restoration, and we hope they know how lucky they are to have someone like Michael on their team!

Ashley Hopkins
Ashley Hopkins
7 months ago
Glenn did an excellent job with our wall and ceiling holes. Went above and beyond. Very nice and professional. Would highly recommend this company and Glenn to any friend and Family. My only complaint the mess that was left behind. Thank you!

Theresa Norris
Theresa Norris
5 years ago
I can't say enough how happy we are with the work done by Brian with Zona Restoration. What stared as a horrible situation (improper install of a toilet from another company caused a flood and damage to two bathrooms and a laundry room), Brian made into a wonderful experience. Brian was extremely professional and just a pleasure to have around. He did an amazing job on all three rooms! He had no problem dealing with our two rambunctious dogs and worked ridiculously hard to make sure the job was completed to perfection. He went above and beyond to make sure we were happy with every part of the process and details. I can't believe how beautiful our bathrooms came out- it was a complete silver lining from how it all began. Thank you Brian, and thank you Zona Restoration. You will definitely be hearing back from us as we plan new projects around the home.

Henry Ford
Henry Ford
6 months ago
Excellent work, very professional. Glen did a great job. Will definitely use them again. I accidentally gave a one star on my first rating attempt but I got a excellent job.

Nicholas Smith
Nicholas Smith
9 months ago
Glenn was great! I needed to do have our scuttle hatch re-trimmed with perimeter molding and he did a fantastic job, was able to also match the paint.
Very professional, friendly and communicative. The finished product looks great.
Would definitely use Zona Restorations again and would request Glenn to be the man on the job.

Alexis Kruse
Alexis Kruse
8 months ago
We had a water leak from a bent air handler pan, which resulted in a large hole in our ceiling. After getting the AC unit replaced by Goettel, Zona Restoration came in to do the drywall repair. Great job by our technicians Nate and John. Arrived on time, completed the project and totally cleaned up. Very happy with the finished product.

Scott Matteson
Scott Matteson
6 months ago
Nicholas & Gavin did a very clean job on the demo portion of my house. If every crew is like these guys you can't go wrong with Zona. Cuts in the drywall are clean and they are very respectful of their surroundings and did a great job.

Mary Kate Nacke
Mary Kate Nacke
6 months ago
Max repaired our ceiling after a leak and it looks like nothing ever happened! He was courteous, communicative and really respectful of our home. Couldn’t have asked for an easier process!

Larry June
Larry June
5 months ago
Michael and Corbin had to remove my ceiling. They were very professional in setting up a plastic containment to prevent from dust being everywhere in my home. They cleaned up after they were done. Very clean cut work.

Ruth Ott
Ruth Ott
a week ago
Zona Restoration did a great job. They did what they said they’d do. They were on time, competent, polite and professional.

Lois Laatsch
Lois Laatsch
9 months ago
We needed some restoration work when our water heater burst. The water went everywhere and soaked a couple walls and the pedestal. Zona Restoration did and excellent job right from the start. They were very responsive, and the quality of the work was great. They cleaned out all the water damage and replaced the drywall and painted. Shane LaCour was wonderful to deal with. We had a check lost in the mail that was mailed by our bank.... it was a confusing issue but we got it all straightened out and everyone at Zona Restoration was very nice and professional.

Pam Sikich
Pam Sikich
6 months ago
Needed to replace attic stairs from air conditioner replaced in attic.
Hasso came on time, professional, cleaned up, and did a great job
Attic stairs looks great and he was a pleasure to meet. Thank you Zo a Restoration.

Christian M. Macy
Christian M. Macy
8 months ago
Our AC leaked and affected most of the kitchen ceiling. We knew Zona from some previous work we'd needed done and reached out immediately. Our kitchen is literally the heart of our home — almost every path leads through it — so we were nervous about the impact this would have.

To our delight, the work was done in a day and done so cleanly that we barely missed a beat with cooking and normal kitchen use. Zona's team has been effective and communicative through the whole process any time a ball was dropped (which was rare) they copped to it immediately and made it right.

Chris (who came and took measurements) and Michael and David (who did the containment and demo) were consummate professionals. They were effective in both their work and communication; demonstrated an understanding of the impact of this work and concerns that we had as homeowners; were polite and respectful in every interaction; were thorough in cleaning up and leaving the space better than they found it.

No one wants to work with a mitigation company so when you find one that understands your situation and handles it with empathy and excellence, you have to call them out and share the news.

Zona Restoration is who you should work with if you ever need mitigation and putback work.

Daniel Hansen
Daniel Hansen
8 months ago
Had glenn come out and did the job all on his own in two days that would normally take four. Very happy with the dry wall and restoring our ceiling back to the way it should looks, it looks like no work or hole was ever there.

Patrick Hoffmann
Patrick Hoffmann
4 months ago
Jim completed the interior and exterior repairs at my house after some serious water damage. He was very professional and completed the work timely.

William Davis
William Davis
6 months ago
I had a washing machine flood and dealing with the manufacture’s insurance was a huge headache. Zona came in and did the estimate/mitigation quickly and then was a huge help with the insurance adjuster. Kayla, Justin, and Shane were always helpful and worked to limit the frustration of dealing with an outside insurance company.

Nicole
Nicole
a month ago
Jim was awesome to work with. He did quick and great work. Will be using Zona Restoration in the future.

Jennifer Mitchell
Jennifer Mitchell
3 weeks ago
Thank you so much for the new roof! And thank you for assisting with the patio roof that was leaking. You are very professional and kind!

Corey Henley
Corey Henley
8 months ago
Glenn did a fantastic job. He was communicative throughout the entire process from everything to when he would arrive to what he was doing throughout. He was thorough and we could tell that he took great care of the quality of his work. Would absolutely use this company again with such great employees like Glenn!

Angela Rella
Angela Rella
7 months ago
We had a water leak at our home and Corbin Roberts and Jim were two of the crew that came out to paint and drywall and install baseboards.. they were extremely hardworking, professional and skilled at their trade and also trustworthy being left alone in our home. We recommend them !

September Garcia
September Garcia
6 months ago
Zona restoration's Glenn Kok was professional and did a great job fixing the water damage on our ceiling. Definitely recommend!

Christina Kwong
Christina Kwong
3 months ago
We had a great experience with Zona Restoration and technicians Nicholas and Gavin. Good communication, efficient and thorough.

ilona crouch
ilona crouch
9 months ago
Jim from Zona Restoration did a wonderful job of reinstalling my pull down attic stairs after I had to have an air conditioner and heat pump installed. He went and got matching paint and painted the outside door and part of the ceiling and made it look better than it originally did! I. C.

Allen Tripp
Allen Tripp
a year ago
I first had to call Zona in February of this year after we found water damage. We had no idea what was in store for us we were 1.5 years into home owning when disaster struck and along the last 9 months and multiple insurance claims I think Zona has been able to repair and fix the previous owners 40 years of horrible work. We had our entire downstairs redone after the upstairs bathroom destroyed it , only to have the monsoons damage all our walls the day that project finished I immediately rehired Zona and my family had to move out . This was probably the worst experience of my adult life because your home is an important key to living but I am positive it would have been a million times worst had I chose any other company Zona is the only reason the experience and process was bearable . I’d like to specifically mention TJ Connor for all the effort and kindness he put into the projects he truly cares about the customers and puts his heart into his work which isn’t found often these days. . And Shane from mitigation for being speedy and professional. And Marley and Mary for being awesome on every phone call interaction. They also have an awesome warranty and you can’t beat the customer service . The owner is running a great company!

Kim Kimball
Kim Kimball
a year ago
I don't normally write reviews but was so impressed with the service provided by Zona Restoration I am happy to tell all.

They were right there when I called for help after the ceiling in my bedroom collapsed from water coming from my neighbors broken sprinkler head.

They kept me up to speed throughout the entire process and have done a great job getting my life back to normal.

Special thanks to Will Wilson for finishing up the job with a professional paint job and putting everything back to where it was before the disaster.

Thanks Zona!

Celi Kay
Celi Kay
8 months ago
Hasso came to the house and fixed holes made in the walls and replaced molding. He was on time which I was very pleased about. He let me know exactly what was going to be done. I was very happy to see the walls were done so perfect! You can't tell there was holes at all? The molding is flawless and he matched all my paint colors perfectly! I highly recommend Zona Restoration, especially Hasso! Thank you Hasso for doing an amazing job!

Christine Norton
Christine Norton
a week ago
Monsoon damage to roof. Shane was courteous, professional, kept in contact, followed up on everything.

Susan Bellson
Susan Bellson
6 months ago
Glenn & Hasso we’re great! They did a very professional job. They went above & beyond and Goettl should be satisfied with this company representing them so well.

Luke Adams
Luke Adams
6 months ago
Sergio Estrada came in to replace drywall that had been damaged by water via roof leak. He was in-and-out, quickly and efficiently getting the job done. Thanks, Sergio.

Robert Lindstrom
Robert Lindstrom
4 months ago
Hasso was extremely professional, fast, friendly and did great work. 10/10 would recommend!

Zeshan Dhanani
Zeshan Dhanani
a year ago
Zona Restoration is the best! I honestly can't say enough positive things about them. It was so reassuring to have a professional company that took care of everything for us from A to Z during a rough time, from corresponding with the insurance company and adjusters, scheduling plumbers and all the various contractors, working with and accomodating our tenants, and just being overall pleasant to work with.

We almost went with a restoration company that a plumber recommended, but my insurance agent advised that many of the restoration companies pay plumbers kickbacks and do a terrible job and start taking apart a house before getting any sign off from an insurance company, thereby leaving the homeowner on the hook for anything not approved. My insurance agent highly recommended Zona Restoration because they have a great reputation for doing everything the right way.

Zona lived up to their reputation and more. They took the ball and coordinated everything with our insurance company and quickly got approvals before beginning work to ensure we don't end up with a bill from work not approved. Everyone on the team was on the ball, from Thomas to Jeff to Aaron to Erika. They all worked closely with us to ensure we were happy and that all the work got done quickly and professionally. I can't recommend Zona Restoration more highly!

Jessica Nolan
Jessica Nolan
7 months ago
Sergio was fantastic came in a fixed my wall from putting a new a/c unit in where there used to be a shelf. Matched the paint and everything can't even tell there used to be a shelf there anymore.
Thanks so much!

Ericka O'Hagan
Ericka O'Hagan
6 months ago
Glenn kok was super helpful. And it was so refreshing having our wall back to the way it was. Excellent job and customer service!

Dee Wheeler
Dee Wheeler
a year ago
After getting a few estimates from companies that do mold remediation and rebuilds, we hired Zona Restoration. The mold remediation started June 9th. Before and during the start of this project phase, every person I was in contact with (Justin, Marli, Chris, Erica and Doug) were very responsive, professional and provided great customer service!

I particularly want to give highest praise to Stefan and Xavier who are the ones that started the mold remediation work (removing cabinets and dry wall, setting up containment areas, air scrubbers, etc). They came to our home with positive, can-do attitudes and were just very pleasant to be around. They patiently and respectfully answered all our questions and we had quite a few!

Stefan and Xavier are obviously committed to doing a good job and going above and beyond. They know the importance of the work they are doing to restore health, safety and peace of mind to homeowners. They are truly exceptional employees and represent Zona Restoration well!

Shay Kratzer
Shay Kratzer
8 months ago
Living through home repairs, especially mold related issues is something most people dread, myself included...but I have to say the technician, Michael G. that came to my house made the process easy. Michael was very professional, efficient and a great communicator, which I really appreciate. Would definetly reccomend this company.

Michelle Baker
Michelle Baker
7 months ago
Glen Kok arrived on time, he was friendly and completed the job in an appropriate time frame. He showed us everything he did and explained everything. Definitely one of the best!

Henry Ford
Henry Ford
6 months ago
Excellent work! Glenn was very professional and did great job. Will definitely use them again.

Timothy Tesar
Timothy Tesar
6 months ago
A very professional job.Hasso was very friendly a personable,did a great job painting matched color perfectly.looks like new.If I need this type of service in the future will no doubt look to Zona Restoration to provide the quality work.

John Ward
John Ward
a year ago
Zona Restoration did an amazing job for me. Shane, the office manager, handled my early morning phone call flawlessly. Chris did an outstanding job on the field inspection and Justin also provided outstanding customer service. We needed a mold inspection on a quick turn-around basis and the team at Zona Restoration turned it around within four hours. Thank you for an outstanding job!

Ranger Esquire
Ranger Esquire
11 months ago
This is the 2nd time using Zona for water removal and restoration. Very happy with the results both times. Was lucky enough to get Will for both our jobs, who has a great attention to detail and is great to work with.

Matthew Lang
Matthew Lang
8 months ago
Zona sent Hasso to repair drywall damage from a previous contractor. Hasso is friendly, respectful, professional, knowledgeable in his field, clean, and meticulous of his work. I definitely will keep Zona in mind for future work.

Janice Peterson
Janice Peterson
6 months ago
Actually patio ceiling repair from water damage (drywall ceiling replaced & painted). Kudos to Sergio Estrada for his work, attention to detail, and attitude.

Lisa Bednar
Lisa Bednar
a year ago
Many thanks to Talyon and the folks at Zona! The communication prior to the appointment for set up was excellent. Talyon arrived at the scheduled time and did an amazing job. We needed a drywall patch on the ceiling and you can't even tell anything was done. He was so pleasant and the visit definitely earned the 5 star rating. Would highly recommend. Strong attention to detail which I very much appreciated.

Jeremy Glanc
Jeremy Glanc
6 months ago
Glenn was very professional and did an amazing job fixing our hole in the wall and repainting the area.

Mary Wilson
Mary Wilson
7 months ago
I want to thank Sergio Estrada for an excellent job on my daughter Lynette's and my house! He was extremely professional and did and excellent job! Thank you again

desiree castro
desiree castro
4 months ago
Hosso was very nice and respectful. He fixed my drywall and made it look like new.

Maureen zeurcher
Maureen zeurcher
2 months ago
They did a great job. They covered everything up, and cleaned up afterwards. Ceiling looked great!

Silvia Price
Silvia Price
2 years ago
Shane is a jewel, he has great patience and was very helpful during our time of need. Zona restored and completed the water damage to our home in a timely professional manner and we were left with a brand new living room. Just recently I misplaced important paperwork, Shane went the extra mile and provided me with hard copies of that paperwork.
I highly recommend Zona Restoration for your repairs. Thank you Shane, thank you Zona!

Susan Martinez
Susan Martinez
7 months ago
Ed Middleton was so very helpful in helping to address my 98yr old mother’s kitchen water damage. His expertise and knowledge was evident in his advice and assistance. It was a real pleasure working with him.

Eric Chavez
Eric Chavez
4 years ago
Aaron and team were great from the very beginning! They worked with us through a very difficult process with our insurance company and did a fantastic job. Denny did a great job getting us our initial estimate and was very thorough on explaining the process. All the restoration work was top notch! Tim and Kenny on the restoration team were super easy to work with and kept in constant communication every step of the way. Hopefully we won’t need their services again, but if we do, they’ll be the first and only company we call. They made a very difficult situation much easier. Thanks for everything Aaron, Denny, Kenny and Tim!

Kevin Frederiksen
Kevin Frederiksen
6 months ago
Jim did an amazing job repairing the 2 holes left by the Goettl AC techs. He was prompt and efficient. I would recommend him on any job.

Tim Jones
Tim Jones
7 months ago
Restoration after Goettle Air-conditioning put in a unit did an outstanding job with the drywall patching and painting as. Well as texturing and fixing holes and tile features.

Michelle Garcia
Michelle Garcia
8 months ago
Hasso was very kind and professional. He did a great job repairing my attic hatch. Please give this man a much needed raise! Thank you!

Jim Brozovich
Jim Brozovich
4 years ago
We have had the honor to work with Zona Restoration. What a great experience. Our hot water heater broke and caused damage to our garage and guest bedroom. Zona came out immediately and took care of everything From start to finish. They were professional, and on time, kept us a breast of everything that was going on. They made sure to let us know not to worry about anything. Zack the field tech took care of getting our house back to normal. What an experience to work with such a professional young man. Would definitely recommend Zona.

Lindsey Armentor
Lindsey Armentor
a year ago
We had Zona rebuild our laundry room after a pipe exploded and flooded it. Glenn did a wonderful job and our laundry room looks fantastic! He was punctual and professional and did high quality work that we are very happy with!

Shaya Jalali
Shaya Jalali
2 years ago
We discovered a leak in our master bathroom that went under the floorboards of our closet and master bedroom and just created an absolute mess. I've never had to deal with something like this and when I reached out, I spoke with the owner and CEO Aaron who was just the kindest person in the world. He walked me through the entire process, including working with my insurance and the adjuster, they have their own public adjuster which is incredibly helpful in maximizing the insurance payout, and they do all the demo and reconstruction. Aaron sent out Edward and Nick and I can't say enough good things about both of them. Super professional, extremely efficient (they moved everything out of our packed master bedroom in less than 30 minutes with no damage to anything!) and they're just nice dudes. I have 3 dogs and every morning that Ed shows up he always takes time to say hi to them and pet them and that is just the coolest thing. Aaron and Zona have an incredible corporate culture and they have hired the best possible team you can imagine. I will always recommend them moving forward to absolutely everyone. The quality of their work combined with the level of their customer service is honestly unmatched. Choose Zona! You won't be disappointed. Thanks once again Edward, Nick, and Aaron, you're all life savers!

Mia Brokaw
Mia Brokaw
2 years ago
I am so pleased with my experience with Zona Restoration! Even from the start when I was searching for info about asbestos removal the manager Shane LaCour helped me understand and was there for me every step of the way. I had many different quotes from other local restoration companies and Zona was the only one who was respectful, honest, kind and quick. The team was quick and clean.
The Techs Noah, Eli, and Shane R did a fantastic job! My friends and family will be using them now for any popcorn ceiling removal jobs now.

Jack Ryan
Jack Ryan
7 months ago
Glen Kok fixed some minor damage that was the result of an A/C instillation. Did a great job! Would highly recommend Zona Restoration. Couldn’t be happier.

Kate Stewart
Kate Stewart
2 years ago
We can't say enough about Zona Restoration. We called, they set up an appointment to come and give us a quote within an appropriate time frame. They came, were extremely cautious about sanitary conditions, talked to us, took their time and were very precise. They got back to us with a quote within the 2 day window, and gave us a very reasonable quote. We scheduled right away, and they were on time, professional, friendly, and over the top wonderful. They did a flawless job repairing our walls and painting. We have textured walls, and they matched them perfectly. Jose was a joy, and we for sure will be asking for him again if we ever need them. We would recommend them hands down. They will be the first we will be calling if we ever need anything else.

Erin Richardson
Erin Richardson
a year ago
Justin at the call center and Chris the field inspector were top notch! I needed my home tested for asbestos before doing some remodeling. Chris was able to get out to my house within a few days of calling, and Justin called me 48 hours later with the results. Both were friendly, professional, and efficient. Highly recommend!

CJ Reisenbigler
CJ Reisenbigler
7 months ago
Glenn came down and completed a trim repair job for my attic entrance. The end result looks better than before!

Taylore Catherman
Taylore Catherman
8 months ago
Justin was an amazing help with directing me in the right direction upon my case! Chris was my field guy and made what was possible happen! They have saved my spouse, cat and I to high exposure!

Jeff Winsor
Jeff Winsor
2 years ago
Had a great experience with Zona Restoration this week. They came out to do air quality sampling in our home after some allergies really flared up. Justin was great in getting me squared away with an appointment as quick as possible, and Chris coming out to do the inspection and air quality sampling was equally courteous and helpful. Both seemed genuinely interested in finding a solution which was certainly appreciated. They will absolutely be my first call for any needs related to this in the future. Thanks guys!

lynette cornelius
lynette cornelius
7 months ago
I want to thank Glenn Kok for an excellent job! He's an amazing worker, extremely professional! Thank you again! Lynette

Diana Smith
Diana Smith
a year ago
My moms house was damaged by a recent monsoon. It tore off part of her roof and caused water damage inside the house. I called Zona Restoration and they not only helped repair the damaged roof but they brought out flood equipment and dried out the water damaged on the inside as well. After everything was dry the construction rebuild team came in and out it all back together. The repairs look better than it did before the damage. Hopefully we don’t have to deal with any more roofing or water damage situations but if we do Zona will definitely be who we use again. Thanks again, Zona!

Joseph Lee
Joseph Lee
5 months ago
I had a really good experience with Zona. Michael was very prompt, explained all procedure and and answered all my questions.

Dan Marty
Dan Marty
2 years ago
I live in Phoenix and had a leak in my roof that needed repaired. I went on yelp and found Zona Restoration. They were able to help me with my roof repairs and also fixed the water damage inside my home! I couldn't have asked for a better group of people to work with. They showed up on time, had great communication, and always made time to answer my questions. I would happily recommend them to my friends and family and if you're reading this message and considering hiring them I can promise you, you won't be let down. Thanks again, Zona!

Paula Douse
Paula Douse
a year ago
I contacted Zona Restoration because I was worried about mold or mildew when my shower sprung a leak. I knew I had to replace the bedroom flooring but I wanted to know if I had a problem or not. Jake checked my floor for moisture in my bedroom, which he volunteered to do, and reassured me that the moisture was very in some place but not at all in most of the areas. He was so nice, pleasant, and helpful and I was so grateful I could be not be happier I contacted this company. Great honest employee and a fine example for the company!

Rachele Maas
Rachele Maas
9 months ago
Glenn arrived on time and did a great job. He was friendly, explained things well, cleaned up after himself and seems like an overall a nice guy.

Amber Smith
Amber Smith
2 years ago
I recently hired Zona after speaking to the owner , due to my upstairs bathroom causing issues in my downstairs kitchen leading to majority of my kitchen and bathroom needing to be removed and cleaned and eventually repaired this review is specifically for the first half of that process, they sent Shane out to take care of the clean up/mitigation and WOW I have never met a laborer who is so hard working professional and courteous all at the same time he was a one man show but boy did he get it done he was constantly working, didn’t waste any time . I ask a lot of questions and I am going through some serious health issues at the same time so I’ve been an anxiety filled mess but Shane handled my constant questions and worry so well constantly reassuring me and making sure to answer all of my questions and concerns no matter how ridiculous they were. I highly highly recommend Zona off of how Shane handled the mitigation he maintained the same level of customer service that the owner showed me, the entire time he was in my home. I hope the rest of the team and rebuild are just as great of an experience which I’ll be sure to update my review at that point. But Shane was so great he definitely deserved his own review!

Devon and Tina Drake
Devon and Tina Drake
7 years ago
Despite all the delays and issues my husband and I encountered with our rental company and the damage done by the AC company, Aaron form Zona Restoration was on top of our struggle, in contract with my daily, sometimes multiple times to inform me of what was happening. His crew was extremely professional and informative from the moment they because involved. Not only were they able to clean up and removed the water damage but they did a beautiful job repairing the damage done to the walls and carpet. I HIGHLY recommend them for anything needed and will keep their information on hand for the future when we are able to own a home again!

Ric Dill
Ric Dill
2 years ago
Repairs to our water and mold damage in our laundry room were done by Jose and Josh. Arrived on time, did an excellent job repairing the walls and finishing on the schedule. They were both very professional and wore face masks during this process. If need be, I would definitely use Zona Restoration again.

Janet Dembowski
Janet Dembowski
2 years ago
I went through home advisory to get a restoration quote on Asbestos removal on our kitchen flooring after Lowe’s/Eclipse screw ups and Justin from Zona was the first to call me. He was so friendly so professional that I hired his company to do the work! He made my day
But my after thought was Restoration my friend Lynda owns a restoration company called JBL restoration and I’m sorry but have to go with the friend. Thank you so much Justin you made me feel cared for unlike Lowe’s

Katelyn Messa
Katelyn Messa
2 years ago
The company was very responsive, friendly, and overall great to work with. Over the phone I worked with Justin, who quickly set up the inspection appointment, and who was incredibly helpful in explaining the process to me. Our inspector was named Ed, and he was also very professional. The potential issue was located in a ceiling crawlspace, and after the inspection he vacuumed up the bits of insulation that fell which I thought was an especially thoughtful touch. I called several companies for estimates, but this was by far the best experience. I would highly recommend them.

Megan Smith
Megan Smith
6 years ago
Zona Restoration is an incredible company! They are quick and efficient (we had our ceiling fall out from water damage and they had the room cleaned, prepped and drying in the same day). Everyone was more than helpful and each person that came to the house was knowledgeable about what they were doing and why they were doing it. They were also super accommodating and worked with our schedule (we have 3 little kids and naps are very important). They went above and beyond what I expected. I would not hesitate to call Zona Restoration if we ever need their services again!

Paula Segebarth
Paula Segebarth
3 years ago
Would absolutely recommend Zona Restoration. From the moment Ed Middleton arrived at my home for the mitigation and demo I felt in good hands. He was thorough, educational and helpful to assist in understanding the process. Plus, he was diligent to keep my home as dust free as possible by placing plastic etc during the demo and cleaning up after. In addition, he was open to answering questions and accommodating with my schedule.

Sonja Scriven
Sonja Scriven
5 years ago
bought a home and almost immediately found black mold in the bathrooms. I called several contractors to come out for estimates. I appreciated that Zona could both re-mediate the mold appropriately and then build back the baths. The mold remediation was done carefully and safely which alleviated my worries. The remediation report was thorough and will definitely be a huge benefit if I ever need to sell.

The build back experience was equally positive. Zona went to great length to get at least one of my showers functional within a short period of time. And although there were a couple of mishaps with some of the materials, Zona was great about working with me to make sure I was satisfied.

In the end I got two new baths that look great and at a great price. The contractors that did the work were all professional, helpful and responsive. I recommend definitely recommend Zona for any restoration situation. Thanks Aaron and team!

Lynda Ruiz
Lynda Ruiz
2 years ago
Our house flooded just before the Holidays. Zona came in to handle our restoration. Bob, our project manager, was professional, responsive and knowledgeable. He walked us through every phase of the restoration so we knew what to expect and so there were no surprises. We would gladly recommend Bob and his team.

Jackie Cavanagh
Jackie Cavanagh
2 years ago
Joshua did a great job fixing the water damage on my ceiling due to a roof leak. He was professional and got the job done quickly. I am very happy with Zona Restoration and will use them again if needed, and their prices are very reasonable.

Raj Pillai
Raj Pillai
4 years ago
I usually don't write reviews but I felt compelled to write this one for Zona. Only because from start to finish this team was completely professional. I also ended up speaking to Aaron the owner a few times to discuss the job and was thoroughly impressed by him- looks like he does lead by example. To begin with they were very knowledgeable, friendly and honest. I called the company after reading many great reviews (part of my due diligence process!) for a water/flooding issue at my home because the AC had a condensation problem. I was apprehensive at first but my first interaction with Shelby and Shane dispelled my fears quickly-they were both great. They were quick to answer my phone call and came home to survey the problem within a few hours. They explained the clean up and mitigation process patiently and started working on it right away. Over the course of the next few days the cleanup was done and although we had different staff come during that time period (wish I could remember their names), every one of them had the same pleasant attitude. The job was completed perfectly and at the end Aaron communicated with me to make sure everything was taken care of. It was impressive and I wanted to write this review as a token of thanks for the great job they did- and it's good to know who to call during these kind of tough situations.

Daren Layner
Daren Layner
6 months ago
These guys were fast and self-managed which was great 'cause I had stuff to do and wasn't able to be interrupted. Thanks so much for fixing our garage ceiling!!!

Lynette Garner
Lynette Garner
7 months ago
Glen did an excellent job with repairs after a new AC unit was installed that left a small gap in the ceiling and attic.

Meagan Krohnfeldt
Meagan Krohnfeldt
3 years ago
From the moment I made the call after water started pouring through the ceiling in my kitchen, Zona was prompt, courteous and professional. They got to my home quickly, thoroughly explained the process as well as next steps while showing their true concern regarding the situation. After a quite disheartening experience dealing with my insurance agent, Zona stepped in to help make me complete by getting the necessary repairs done, the results were amazing. I received a couple of phone calls from the Operations Manager Aaron Chapin directly and multiple calls and emails from Jessica Day keeping me continually in the know. I highly recommend Zona and although I hope to not have to call them again :), I definitely will if I am in another emergency situation! Professional, prompt, courteous, caring!

Kelsey Chrosniak
Kelsey Chrosniak
4 years ago
Zona Restoration is a wonderful company with outstanding customer service! Having water damage and leaks in my kitchen causing my kitchen to be out of service was a very stressful time, but Zona helped a ton by keeping me informed every step of they way and what to expect next. This is a very professional company, precise work, really organized with super respectful employees. The Owner Aaron Chapin is doing a superb job, I could not recommend this company enough, very pleased with them!

Carters World
Carters World
7 months ago
Nate repaired my attic access in my hallway after new AC unit was installed. Called prior to coming over and was on time and did a great job.

Casey & Anthony Fischetti-Klecan
Casey & Anthony Fischetti-Klecan
a year ago
We used Zona Restoration to remove asbestos/popcorn ceiling in our garage, retexture the ceiling, and paint. Throughout the whole process they were easy to work with, professional, and very helpful. For the asbestos removal, they came out within a few days of approving the quote, they finished the work that day, and a few days later once we had the OK from the asbestos inspector, we had our garage back. For the retexture there was a hiccup with a project manager so we got a little delayed but the owner reached out to resolve everything and it was finished quickly. Overall we're very satisfied with the work Zona Restoration did, and our garage looks 10x better.

Jennifer Fineberg
Jennifer Fineberg
2 years ago
Zona Restoration took care of me after having a flood in my home. They were so accommodating and careful with all of my things. So helpful with the insurance. Daniel was the best and really made sure I got what I needed.

Barbara Lynch
Barbara Lynch
4 years ago
I was totally Satisfied with their professionalism on and sensitivity to my personal restoration. They had an extraordinary response time, were thorough, prepared with all necessary equipment and clean-up, they also were great with follow up, and all communication was straight forward and honest. Highly recommended. Everyone I was in contact with from initial phone calls, through service and project management to accounting were phenomenal. Josh, Shane, Chris H, Chris M. , Richard, Stephanie and Erika, Tammy to name a few. They are a great team.

________________ Update: The work is completed and from demo to rebuild I cannot say enough great things about this team. They hired the best and everyone was on target everyday with every task and I could not be happier. I highly, highly recommend them as they were honest, on target, sensitive to my needs, professional and your dealing with real people and contacted with them at all times. A rare combination these days.

Barbara L.

Michelle Bagnall
Michelle Bagnall
5 years ago
Zona Restoration is awesome! We used them for mold remediation in a bathroom. They were able to put us on their schedule quickly and everything was cleaned up and taken care of within a matter of days. They were very professional, clean and neat on the job site. And their staff was helpful and very accommodating. We would highly recommend Zona Restoration.

Bryce
Bryce
4 years ago
While we fortunately did not have a restoration emergency, Zona's team was fantastic in helping us obtain air quality testing and results in a home. The customer service and ability to handle requests not typically in their daily routine was really appreciated. Mykel and Shane got us everything we needed in a timely manner. Doug knew exactly what and where to test. Jessica had a copy of the invoice to us by email really fast.

Will Hooke
Will Hooke
4 years ago
Zona Restoration completed a restoration project necessitated by some water damage in a closet in my house. The job was very small, but the service was as attentive as if it were a whole-house tear out. Will was on-time, thorough, and neat... and left the job location spotless when he was finished. He had to work around my schedule a couple of times during the job and was very accommodating. There was also a minor change to the scope of the job that we made on the day before they started... this was also handled seamlessly. I would recommend Zona for any job large or small.

Classy Cloud
Classy Cloud
2 years ago
If I was able to give 10 stars I gladly would! I worked with Dave on my roofing project and couldn't be happier. GREAT COMMUNICATION, ALWAYS ON TIME, FANTASTIC PRICES, and TOP NOTCH WORK! I don't know what more I could have asked for. Thanks again for helping me replace the roof at my house, Zona

Steve Munczek
Steve Munczek
3 years ago
For the above ratings - 10, 10 and 10.

Zach (or Zac or Zack!) was awesome. The job was done exactly in the time scheduled, it looks outstanding and, more importantly, he went above and beyond. The area that was repaired was only the ceiling. He could have tried to make the paint blend in, but not only did he paint the entire closet, he also painted all five shelves I have in there, the sides, the tops of everything, every square inch. I call that being a consummate professional. Not only will I call you guys again if I ever need work, but I will absolutely be recommending you. And Zach deserves a raise!

Philip Fortnam
Philip Fortnam
2 years ago
Bob Miller and the crew he sent to our house to repair a wall were - FANTASTIC. I CAN'T SAY ENOUGH GOOD ABOUT THEM . Rachid Gherbi Restoration and Remodeling expertise and Bob's Miller's customer service skills, experience, attention to detail are par excellence. I don't want to have a problem like I did again, but if I do I will be on the phone to Bob's Zona Restoration company and Richid's Restoration and Remodeling in heartbeat. Thanks for the excellent work you did on my house.

Jessie B. Christensen
Jessie B. Christensen
5 years ago
I have had the opportunity to hear about all the services Zona Restoration has to offer! As far as knowledge of the business, I have seen Kelli interact with fellow business owners and her passion to share and reach out to her community is evident! She fully believes Zona Restoration is the solution to all home damage emergencies! She is available anytime by phone and can answer any question about how to process works as she is highly experienced with the company! She is honest, dependable and has great communication skills: three great qualities to have someone to do business with! I highly recommended Kelli and the Zona Restoration team!

Matt Gendrich
Matt Gendrich
6 years ago
Zona recently completed a full gut reconstruction of my condo after it was flooded. I fired my first contractor because they were not responsive which led to me finding Zona. I wish I would have found Zona right away because they were responsive and had guys working on my place within a day or two of agreeing to work with them. One of the best things I liked about Zona is that they used the same software to estimate costs as my insurance company. It can be a real hassle if you have to negotiate a settlement with the insurance company and then again with a contractor for what they will actually do the work for. Zona knew my insurance guy and that made things much easier on me. Aaron was always available for questions and helped guide me through the process. I think they did good work and I was happy with the way things turned out. I would recommend them since they are honest in their prices and will get your place put back together quickly.

Christina Kunstman
Christina Kunstman
3 years ago
I would definitely recommend ZonaRestoration for repairs. We had water damage in four of our rooms & it went down into our basement ceiling & walls. I was worried about mold settling in, & they came out the next day with fans. The litigation department met with our insurance company to make sure everyone was on the same page. I want to make sure that the build back team gets recognized. Will Wilson & Passo did such a phenomenal job on our house. You can’t even see or tell where the damage was. These two guys are so friendly & down to earth. I got know them on a personal level. ZonaRestoration should give these guys a raise, they are very hard workers. Also, I want to recognize Joseph Bartels for making our carpet back to normal. Him & his team did a wonderful job on installing the padding back in & laying it down & cleaning the carpets. Plus, Tammy LaCour is very professional & explained everything to me & called me back & emailed me back right away. Erika Lihosit from accounting did a wonderful job as well with communication with me. The cabinet department did an amazing job as well. They had to make our sink cabinet from scratch. It looks just like it did before. ZonaRestoration made the process stress free for my family & I. I’m very thankful to have my house back to normal. Thank you ZonaRestoration for caring about us & our house.

Kim Rogers
Kim Rogers
7 years ago
Zona Restoration is reliable, professional and a true pleasure to work with. Aaron Chapin was responsive and took care of our relatively small mess like it was his most important job. Aaron's crew at the cleanup showed up on time and handled the job exactly like they said they would - no surprises. I highly recommend Zona Restoration and will be certain to call them again. Their pricing was highly competitive and worth every penny. Thanks, Zona!

Tyler Best
Tyler Best
a year ago
Called in to get a quote and Thomas was very honest with me and clearly had my best intrest in mind I had a very small project and while they where happy to help they where able to refer me to a contractor better suited for smaller projects to keep my cost down. By far the most professional and respectful experience I have had as a home owner and will be recommending this company to anyone needing repairs on their home.

priscilalala
priscilalala
8 months ago
Glen Kok did an amazing job fixing my ceiling after being damaged. He was very helpful and pleasant.

Brent Mcdonald
Brent Mcdonald
6 years ago
Zona Restoration is caring and conscientious and I recommend them highly. Let’s face it, when you NEED restoration because of flooding or some other ordeal it’s not fun. My need for Zona Restoration’s service were caused by carless mistakes made by a contractor. It was so nice to have the people with Zona step in and clean things up. Their staff (especially Jacob) were very meticulous. Zona had to dry out then completely gut my daughter’s bathroom, remove a bunch of drywall and hardwood flooring from a couple rooms affected by the accident. They did this fast with great care and concern for my family. My wife NEEDS her house clean and is very distraught when it’s a mess. Zona Restoration did an amazingly thorough job of cleaning up all dust and debris from their work. Nobody had to ask or demand them to do this…they did it on their OWN. I’ve spoken with the leader (Aaron) and various support staff (Kathy & Shauna) and found EVERYBODY in the organization to be top notch. Thank you for your help cleaning up the mess at our house.

Alex Romero
Alex Romero
6 years ago
Zona Restoration is a great company and a life saver! When one of my investment properties upstairs floor flooded (bathroom tub overflowed), Zona Restoration was at the top of the search list in terms of 5-star reviews and recommendations. They were on-site within an hour, assessing the damage and quickly drying out the affected wet areas. Due to their professionalism and knowledge, I chose them for the build back work as well and they did an incredible job. As an investment property owner, they will be my go-to restoration company should I ever need their services again!

Ryan Wilson
Ryan Wilson
5 months ago
Fixed the entry to the attic that was widened by an AC company to fit a new unit. Fast, clean and professional.

Jennifer Rainney
Jennifer Rainney
2 years ago
Had a flood in the kitchen, had zona come to mitigate damages. They were very prompt, and professional. Ed was great to work with. They removed all the damaged flooring and cabinet boxes and dried up all the water. Came several times over 5 days or so to make sure it was drying, remove more when needed, etc. Haven't started the rebuild yet but the service so far as been outstanding.

Suzanne Theune
Suzanne Theune
6 years ago
I had an impromptu kitchen remodel due to a leaky fridge last fall and Zona Restoration was with me every step of the way! Aaron and his crew were friendly, honest, timely and thorough. There was an issue with one of the countertops and they took care of it promptly and without hassle. I've heard horror stories about remodeling and was extremely nervous but my experience was great. I absolutely recommend them!!

Dennis Bertty
Dennis Bertty
5 months ago
Hasso was very professional and thorough. Would definitely recommend him for more jobs.

Christina Elizabeth Interior Design
Christina Elizabeth Interior Design
7 years ago
I used Zona when I had water damage due to a leaking hot water heater. Not only did they respond right away and come out late in the evening, but I needed a lot of hand holding, as I have never dealt with a home issue that required me filing a claim through my insurance. Aaron & Jason are very nice & accommodating. It's one of the added bonuses of working with a small, local company. Not only do they preform clean and superior work, their customer service is outstanding.

Kevin Langan
Kevin Langan
6 years ago
We had Zona out to help us with a kitchen flood recently. Their team was very pro active in addressing the issues to make sure that our home was rebuilt properly and made inhabitable again! Their professionalism is second to none in this industry! I Highly recommend them!

Bliss Madness
Bliss Madness
9 months ago
Had Glenn and Jym come out. Did an amazing job. Walked us through everything and answered all questions. Left the place super clean as well

Bri Lyn
Bri Lyn
4 years ago
I do not recommend Zona Restoration to anyone! BUYER BEWARE that when they give you a quote it DOES NOT include any additional repairs to dry wall or other items. Zona Restoration never offered to repair the huge hole that is now in my wall and threw away the base board that were removed in the mold removal process. After calling and offering to pay extra for an expedited fix, I was rudely excused saying there is no way that could be done, and I should have been more aware of the fine print on the contract. Do not use Zona Restoration if you enjoy working with honest, forthcoming companies. Lesson learned!

Matt Kayne
Matt Kayne
6 years ago
I called Zona Restoration when my house flooded and they we're out at my house in no time. They quickly removed all the water from my house and dried it out for all the replacement of drywall and baseboards that was necessary. They billed my insurance and I had no issues there either. Top notch service, polite and easy to deal with. I'd happily recommend these guys to anyone that has water damage!

Logan Ramirez
Logan Ramirez
11 months ago
Nate was professional, courteous and really down to earth. His work speaks for itself and I can't think enough for the great service he provided to my family and me. Thank you, Nate - you rock!

Melissa Wilkerson
Melissa Wilkerson
4 years ago
Great service and attention to detail. The did the fix of my laundry dry room after a leak. They were so professional. They called promptly set appt always called when on their way. Greg did a wonderful job and knew so much. He was a pleasure to have and made it worry free. I definitely recommend . Richard made time in schedule to get it fixed before we would be out of town?

Carrie Ramirez
Carrie Ramirez
5 years ago
The best customer service you can get! I bought a condo and was removing the Popcorn ceilings and found mold from an old water leak. The company doing the work quoted me 1k to remove and restore the area. I thought that was a lot so I called Zona and spoke to Shane. I wanted to get an idea on prices and the process so I would know if I was getting gouged. I asked so many questions and he patiently answered them. He even asked me to send them pictures so they can get a better idea. Once he reviewed them he was really honest and told me the 1K is a remarkable price and it sounded like I had someone that was experienced (Not many companies do that).

Chris Marshall
Chris Marshall
2 years ago
We have used Zona for our water damage. They do not return phone calls and are very unprofessional with poor customer service. All they care about is getting paid, after that... they are in absolutely NO hurry to show up and finish their work. I do not recommend Zona to anyone. There are more customer caring restoration companies out there. CM

Jennifer Muñiz
Jennifer Muñiz
4 years ago
I appreciate working with Kelli from Zona Restoration. I had some questions around mold remediation and restoration, and Kelli was able to help me gain a deeper understanding of the market and what customers need in terms of viable solutions. Kelli has also partnered with us in our family electrical contracting business to help us gain access to resources and networking events that we may not have otherwise encountered. Kelli even recommended our services to a friend without interest in gain for herself. She is a valuable asset to Zona because she looks for opportunity to help in ways that may not at first be a direct sale for Zona, but in the end give Zona Restoration a positive reputation in the market. I have sense referred several people to Zona because of Kelli's dedication to helping others. Thank you for your service!

Panda Bear
Panda Bear
3 years ago
My husband and I experienced a house fire on August 21st and several weeks later hired Zona to restore our home. I am now several months after that point and my home is still not done after being quoted three to four weeks max. I am in my mothers home with my family and we are across the street from our house. Each day I drive in my mom's drive way I check the house and I see they have not done any work. They were quick to collect our money and slow to start and continue the work. I do not know what to do to Motivate them to complete the work I hired them to do. I will never recommend them to ANYONE. I wish I could give them a negative star rating.

Heidi M
Heidi M
5 years ago
Zona Restoration is great! They are professional, friendly, and deliver high quality results. The repairs to our walls blend in so well I can’t even tell that there was ever any damage. I will definitely rely on them for any future repairs!

Jason
Jason
6 years ago
Zona Restoration is a life saver! Of course you hope you never need to use services like theirs, but it is sure nice knowing they are around just in case! A couple weeks ago I came home to find that the drywall covering my patio awning had collapsed and landed on the garden hose spigot, breaking the plumbing and causing a leak right at the wall. To stop the leak I had to turn off the water to the entire house. I called Zona Restoration and they sent a plumber out at 8:30 at night to stop the leak so I could have running water that night. The next day they came back and completely repaired the hose spigot, and even gave me estimates for several other repairs I wanted done to my house. This company is extremely respectful, on time, and efficient. I highly recommend them to anyone who is in need of emergency help!

Brad Whitlow
Brad Whitlow
6 years ago
Zona Restoration is in a league of their own. Top Notch!! To this day, they are the only contractor company that sent a Thank you Card to my house after the job. They were professional, they were prompt, and they also referred me over to an amazing painter. For my job, I do Residential Mortgage, and I have referred them to my customers, and the feedback is always positive.

Kevin Jones
Kevin Jones
7 months ago
Glenn was very professional and did a great job fixing some drywall and matching paint.

Brandon Porter
Brandon Porter
2 years ago
Zona was amazing! Mary in particular is so incredible to deal with! Very sweet and responsive. TJ was very knowledgeable and on top of his stuff! I hope I don't have an issue again but if I do, I know who ill be calling! Thank you very much!!

AtYourDoorPT Alex
AtYourDoorPT Alex
6 years ago
My wife and I had an AC handler leak in our attic without us knowing, which caused our guest bedroom ceiling to fall in over time, and mold to form in surrounding areas. Zona Restoration was recommended to us by a friend, so we called them right away, and we are so thankful we did! Zona Restoration was able to come out quickly and get to work on cleaning out, sealing up, and drying out the room and contaminated areas (which was extremely important because we had our 2 year old boy, and twin infants in the house) the staff was all very prompt and professional in their repo and rebuild. We also spoke directly with the owner, Aaron, multiple times as he would call to check in on us and ask if we needed anything or answer any questions we had. Our room was back to normal in no time, and nobody would ever know that it ever had any problems. I can't thank Zona Restoration enough for all of their help! They truly are an amazing company with amazing people working there from the top down. Thank you!

Joshua McEachern
Joshua McEachern
5 years ago
After a massive water heater leak destroyed a few walls and kitchen cabinets, we called another company that our insurance agent recommended. What a waste of our time! The company was awful and slow, and within a week, we fired them and called Kelli at Zona. WHAT A RELIEF! In one day, they accomplished more than the other company did in a week. Throughout the process, they were polite and friendly, always timely, and consistently top quality. We highly recommend Zona and would use them again in a heartbeat!

Michael Mestek
Michael Mestek
6 years ago
The folks at Zona Restoration are top notch. We were absolutely taken care of at every turn. We had a mold issue that was caused by a roof leek. It was in a bedroom of our Father's House. Jason came over accessed the room and from then on, no worries He made it as easy for us as possible. I think the hardest job he gave me was opening the door, :).
No other company will help us with a restoration issue but Zona

Brite Moon-Spurrier
Brite Moon-Spurrier
7 months ago
Repaired drywall from A/C Install.
Done Great Job by Glenn

Sonja Basler
Sonja Basler
7 years ago
Aaron from ZonaRestoration went above and beyond to get my house back to normal after flood and mild damage, in the shortest amount of time. Zona did an immaculate job, took attention to detail and were punctual and reliable. I've had flood damage before and the previous company did not even come close to Zonas standards! I know and appreciate the difference Zona makes in their customer service. If they say they show up at x date/time, they do! If they say they will call, they do!
They have handled my highly uncooperative insurance company with grace and I feel truly sorry they received the run-around from said insurance company. Despite Zona having trouble with my insurance company, they were a class act company and delivered! Thank you. I can highly recommend calling them in time of need!

Scott Krohn
Scott Krohn
5 years ago
I called Zona when I had a water leak in my house from an unknown source to get help with mold removal and water damage. They were super fast at getting to my property and finding the source of the leak (slab leak). All the guys from their crew were friendly, professional and extremely knowledgeable about how the entire mitigation/repair process would go. They were helpful with my insurance company and were able to answer a lot of my questions about how the claims process usually goes. After mitigation, repair and reconstruction all the walls in my house look great. The texturing was done really well, you can't tell there was ever any damage.

Name Rent
Name Rent
a year ago
I'm renting a condo that had some water damage from a roof leak due to last weeks rain storms. It looked like some mold was growing so I called to have mold testing done and luckily it came back negative. I was so happy with everyone I worked with and would definitely recommend using them if you're in need of any water or mold services like this.

lhgiles
lhgiles
5 years ago
Customer Service by Shane was excellent. He listened without interrupting, was not pushy in any way, explained pricing and services clearly, and called me back at the time he promised. Two thumbs up for an excellent rep at ZONA!! Seriously, I would hire Shane, that is how much I was impressed with his technique and sincerity.

Jerry Mullins
Jerry Mullins
6 years ago
It's not every day you come home to find a flooded living room and flooded bathroom...I wasn't sure what to do, so I got online and did a search for water damage Tempe. I found Zona Restoratinon and they had great reviews, so i called them and they were at my house before I knew it. I was concerned with all of the water that black toxic mold could grow. They assured us that things were being dried properly and that black toxic mold needs 48-72 hours before it can even begin to colonize. They came back to my house every day to check on the water damage and by the 3rd day all of the water damaged materials were dry. They were very responsive with getting the house put back together as well. After the drywall and painting were finished i couldn't even tell that the areas had been water damaged and a restoration had taken place. Thanks again for all of your help. The place looks incredible!

Sandy Sargent
Sandy Sargent
7 years ago
Wow, what an awesome positive experience. I would highly recommend this company. They responded to my flood within 2 hours of my call. The moment Aaron answered my call I knew this was the right company. He had a calmness in his voice when I was very much upset and he calmed me down. Aaron explained to me that Will and his crew would be out he explained the whole process of drying out, checking for mold etc. Will and the crew worked very hard and kept me informed every step of the way. The next person I met was Ken and his crew who put my house back together again. From start to finish, TOP NOTCH CREW and COMPANY. I highly recommend them.

Luke Wielgot
Luke Wielgot
7 years ago
Aaron Chapin and everyone at Zona Restoration was great to work with. Like anyone, I was scared to find out I had mold growing in my home after having a small leak from a broken water line to my fridge. I'm really glad I had them out to test the area and was SHOCKED to find out and SEE the mold that was growing in my walls (they took pictures and sent them to me). They took the affected area down to the studs and removed an affected cabinet with surgeon like precision and put it all back together as if nothing ever had happened....this was my biggest concern/fear...how would it look when it got put back together and they NAILED IT.

Great job everyone involved and thanks for the awesome experience.

Rob Flavin
Rob Flavin
6 years ago
I had a flood that started from my water heater in my garage at my house in tempe. It damaged my baseboards and drywall and within an hour Zona Restoration had their crew on site to help dry out everything that was affected by the water damage. They were always on time and thoroughly explained the entire process. After everything was dried out they quickly put everything back together and I cant even tell the water damage happened in the first place. Thanks again ZONA! You guys are the best!

Mindy Alsman
Mindy Alsman
7 years ago
Aaron did a fast and great job. Made my bad day easy to deal with. They were fast and left no mold in my home. They even helped find the things I needed to fix what happened on a small budget. Have to say hands down Zona is by far the best at what they do. Quick and reliable.

Brandon Gardell
Brandon Gardell
3 years ago
Zona restoration was great in doing some mold and water dmg remediation. Honest, punctual, friendly, well organized and professional.

Had questions regarding how the mold test was done and the owner Eric called me immediately and answered all of them. Great business, going with them again for reconstruction

Derrick Clark
Derrick Clark
9 months ago
Trim work done post AC installation .Jim did a great Job with the repair..The only negative the time of service was scheduled between the times 7am and 8am did not Arive until around 9am.

marianne harkin
marianne harkin
5 years ago
The people at Zona are terrific! I had a possible mold problem and they came right out and tested my home. Doug, the technician, explained what he was doing every step of the way. Luckily, I didn't have any mold, but if I had, I would definitely have trusted them to take care of it. The entire team is friendly, helpful and knowledgeable. I'd hire them again if I ever had a mold problem.

Robin Young
Robin Young
6 years ago
Just wanted to express my appreciation for taking the job to repair the water damage to my home. Kelli Calkins was very professional, and understanding and her empathy was greatly appreciated. She stayed in contact with me throughout the entire process. This is a plus when you have a person you can call and is familiar with what’s going on with your claim. The guys that came out to my home did an awesome job.

Kenny, Jeraldo, and Ramon were very courteous, and approachable. They arrived on time, took great care in preparing my home before the repair work began. Jeraldo and Ramon arrived on time, eager to work and put in a full day’s work and completed the job in a timely manner. They both are very skilled at what they do. They did an excellent job in both bathrooms, in a short amount of time.

Unfortunately, I have had an experience with another restoration company after a fire, they start off courteous, and concerned but it goes downhill after the contract is locked in. I had issues from not showing up when scheduled, calls not being returned, poor paint job, (who in their right mind paints over light switch and vent plates) etc…..

Your staff was very professional throughout the entire process. That means a lot to people. I know you already know homeowners are already stressed and probably overwhelmed when a Restoration company is called out. It really helps to have a company that shows professionalism, and empathy at this stressful time. I have worked in customer service for many years, and I know people have a choice when choosing a company to do business with, and it makes good business sense to be professional and kind. However, I also know there are customers that are a piece of work as well. (lol). It was a pleasure speaking with you about my repairs, and doing business with Zona Restoration. Thanks again Aaron.

Sincerely,

Robin Young

Julianne Haro
Julianne Haro
5 years ago
If you have experienced a catastrophe in your home and are looking to have a competent and understanding company restore your home please call Zona Restoration. From beginning to end Zona has maintained such a professional and above par experience we had to write a review.
Losing your home or having your home destroyed is so emotionally draining that having a compassionate team come in and work with you is so important. We didn’t realize this until we had to deal with a horrible insurance company ASI/Arizona Restoration and their recommendation Pinnacle Restoration. ASI/Arizona Restoration are examples of business vultures that prey upon people who are not familiar with the process.
When you call Zona you will deal with Thomas, Denny, Jim and even the owner Aaron if you need help understanding the process and what to expect. There was never a question mark when dealing with Zona.
Such a breath of fresh air in a time when the stress is high and your home is no longer a place of comfort.
Please call Zona to receive a free estimate and experience for yourself the excellence in client service.
Thank you Zona for maintaining excellence in your field of work.

JD Mack
JD Mack
6 years ago
Rated for Excellent Customer Service!

When the insurance company's restoration people left I was confused and overwhelmed. I called Zona for a second opinion. They were all very professional, friendly and helpful! Ultimately they did not complete the restoration for us, but they would be the company I recommend to my family and friends.

David Benton
David Benton
2 years ago
Seth over at Zona has helped me on a few occasions with quotes, navigating insurance issues, and with education. This is a major company with professional contacts and vendors that gets the job done right, quickly, and works with insurance company budgets.. Definitely worth a call and if you get Seth, you're in luck!

Mark Brincks
Mark Brincks
2 weeks ago
Hasso was very personable and did a great job

Devon Arnold
Devon Arnold
6 years ago
We recently had some mold damage at our office in Scottsdale. We called Zona Restoration and they came out to do a mold inspection and water damage test to determine the extent of the damage. They gave us a GREAT quote and started the mold remediation the following day. We couldn't be happier with the communication, work that was performed and the overall service we were given throughout the course of this restoration project. After the mold test results came back clean we knew the mold removal had been handled correctly. The next step was the build back and once again Zona Restoration exceeded our expectations! Our office looks better than it did before the water and mold damage took place and I know that if anything like this comes up in the future we will be giving Zona a call.

Kyle Jones
Kyle Jones
5 years ago
Zona Restoration is just plain awesome!!! They took over for another restoration company that was negligent and terrible to deal with. They instantly recognized the problems that the previous company wasn't addressing, went above and beyond and were setup to handle the problem the same day. Removal and Restoration were seamless. They know their business and I would trust them to do the job again and would refer to anyone. Thanks again Zona!

Dwight Getting
Dwight Getting
7 years ago
Zona does great work, on time and they walk you through the entire process. I have been referring clients and friends of mine to Zona Restoration for over a year now. Although I hope never to need their services, I feel very confident referring them to anyone in need of their services.

J DP
J DP
7 years ago
If you are looking at other companies as you are reading this review, look no further, call ZONA! When I contacted ZONA, we had an unfortunate water emergency in our brand new home. We had contacted a company before ZONA based on a Google search. When that company came to our home, they were in unmarked vehicles, looked at our situation and scratched their heads. They even called for backup. It seemed that our issue was very straightforward, but they clearly were not 100% sure on a game plan. Sensing that something was not right, I called a very reliable source of mine in the insurance business and she said to immediately send the other company away and call ZONA.

Within just a short period of time, Jason from ZONA came out; he was very very professional, looked at our home and confidently came up with a game plan. He got to work right away and helped us feel at ease. He stayed into the early hours of the evening as he wanted to make sure all of the work was done right. As the next few days unfolded, they came as they promised, on time, with a professional crew, vehicles and equipment in tow. Their owner, Aaron, even came out to take a look at the house first hand. We appreciated all of the smooth communication from the minute we called them. Aaron always followed up and answered all of our questions, addressed our concerns and made us feel like we were more than just customers.

As you can imagine, with a brand new home, we wanted everything back in close to perfect condition. I know there is no other company out there that can do the work ZONA had done. They worked with us to make sure every minor detail was just right. They have stayed true to their word that they want to make us happy at the end of the day, and love the final product. We cannot say enough great things about Aaron, Jason, Will and crew, we will always appreciate them making a very unfortunate situation as smooth and positive as possible. THANK YOU!

Chelsea Ostler
Chelsea Ostler
8 months ago
Glenn Kok with Zona Restoration was great to work with and our home looks great! Thank you!

NALEKA PEGUEROS
NALEKA PEGUEROS
4 years ago
Great quick professional service! Zona Restoration gave us free estimates in order to find out what the issue was and promptly scheduled the repairs needed. They went above and beyond to help us and Jessica and Shane were more than helpful every time I called. Thank you!

Chey Tor
Chey Tor
5 years ago
One of the most reliable and reputable restoration company in the Valley. Great pleasure working with their rep Kelli Calkins - a true professional who knows how to get the job done while delivering the best client service possible. Zona's 5-star ratings from dozens of people speak for themselves.

Bryan Barrett
Bryan Barrett
2 years ago
WARNING! AVOID! I had a minor flood in my house. Somehow the insurance company chose Zona Restoration to do the restoration work. They didn't bother to check in with me, the owner, during the process, only after they wreaked havoc and it's been a nightmare ever since.They tore out almost everything, even when it obviously wasn't necessary (maybe just go get more money from insurance?). They threw away custom cabinetry that had nothing wrong with it, threw away knotty alder trim that was custom made and sanded and finished that had no issues, and greatly increased the replacement costs. They ripped out drywall where there was absolutely no water damage. Removed sprayed foam insulation where the water didn't even reach, and did it all without even checking in with the owner of the home (me). A tiny guest house with a small flood, know what they charged for this? Over $25,000.

Emmanuel Harris
Emmanuel Harris
2 years ago
We want to give a shout out to TJ for coming out on a Saturday during a holiday weekend on short notice when we were having a number of issues after we moved in. He was very patient and extremely knowledgeable in helping with everything we asked of him including moving heavy furniture! We are very thankful for a business that goes above and beyond to make their customers happy!!

Barbara L
Barbara L
4 years ago
Had a valve break under my kitchen cabinet Josh and Shane from Zono came ASAP and professionally cleaned it up, assessed the damage and they have been quick to follow up. Highly recommended - damage was minimalized because of their quick and thorough actions. They found water where I never would have thought it to be. Great job guys!

Joseph Affrunti
Joseph Affrunti
2 years ago
Ed Middleton and Nick were great to work with. Having to deal with water damage and during these trying times, they made it easy. They walked us through the process so we were informed on every thing they were doing, and what to expect on time line and expectations were met the whole way. Thank you guys, I would recommend them no questions asked.

J Butterfield
J Butterfield
4 years ago
Talk about a 5 star company!!! Zona Restoration really went above and beyond with my project. I've heard a ton of horror stories about shady restoration companies that do unethical practices and horrible work. Zona is the exact opposite. If you need help with a project, look no further and give the great team at Zona Restoration a call.

Peter Lillyman
Peter Lillyman
2 years ago
I had a water claim at my condo in November. I was under contract with a buyer and I was afraid of loosing them. Zona handled everything from mitigation, mold, asbestos testing, to build back super fast and efficiently! Special thanks to Nate and Thomas from mitigation.

Aaron Pigott
Aaron Pigott
5 months ago
Worked with Michael from Zona and it was a great experience! Very thorough work.

constance v
constance v
5 years ago
Zona Restoration is the best!! They are definitely the most professional and pleasant company I've worked with in a long. long time, Especially Denny who listened calmly during one one my rants. I completely and wholeheartedly recommend Zona!

Joseph Benedetto
Joseph Benedetto
8 months ago
John was great. He showed up when he said he would and was very personable, friendly and quick. Great guy!

Mary Daniels
Mary Daniels
10 months ago
Zona Restoration is a construction company that specializes in water damage, mold removal and asbestos in Phoenix and the surrounding cities. Their attention to detail and quality of service are second to none. Water damage can be a very stressful situation and it's important you work with a contractor that specializes in this type of work and is licensed and certified. The longer you wait to have your property dried out after it sustains water damage the worse it gets. It's important to call Zona as soon as you notice the damage, so they can get out right away to start drying out the damage to help prevent black toxic mold from growing. I would highly recommend Zona Restoration for any water removal, flood clean up, or mold removal needs.

David wask
David wask
3 years ago
Great work!! Aaron and his team did a fantastic job!! Glad I came across this company, I don't think there is another company in the valley that could top Zona Restoration!
Thank You!!

Aaron Smith
Aaron Smith
6 years ago
My hot water heater started leaking in the middle of the night, I called and they walked me through shutting the water off. They arrived first thing the next day and installed a brand new water heater, they were professional and affordable. I would recommend them to anyone that needs disaster relief! Great experience!

Michael Fegley
Michael Fegley
5 years ago
We hired Zona Restoration to remodel our kitchen which required moving some interior walls, adding a wall, removing and replacing 2 windows which required some re-framing, cabinet installation and all the things that go into a completely new room, etc. We want to thank Aaron, Mike, Teddy and Ben for the great work they did and at an affordable price. They show up on time and get things done.

X-X
X-X
3 years ago
The technicians that came out we're courteous and professional. Never have I had someone take such care to protect my belongings and take care to clean up any mess that was made. I was informed about their process every step of the way. I would highly recommend their service it's op notch. ??two thumbs up. I don't remember the technicians name's so I cannot mention them Thanks Jay

Kayla Orzel
Kayla Orzel
7 years ago
Zona is one of the most professional companies I've had the pleasure of working with! They are punctual and honest. Their technicians are both friendly and knowledgeable. I would highly recommend their services to anyone!

Michelle Maitland
Michelle Maitland
3 years ago
I used to work with Zona Restoration for years when I was a claims adjuster. I could always rely on them being punctual, priced fairly and great workmanship with my clients. I highly recommend them!

Chris H
Chris H
9 months ago
Glenn did his due diligence, he checked and rechecked his work. I appreciated his workmanship

Tamera Mori
Tamera Mori
2 years ago
Our experience with Zona Restoration was great! They were on time, very responsive, no surprises. I highly recommend this organization based on my experience and would absolutely use them again.

Shelby Voss
Shelby Voss
2 years ago
I can’t say enough positive things for how amazing this company has been to work with. Ed was so professional and kept us up to date and informed on every single thing they had to do. It made a scary time for us go so much smoother because we knew we were in great hands! I highly recommend Zona Restoration!

Brian Walker
Brian Walker
5 years ago
Our insurance agency Premier Southwest Insurance Group has been referring Zona Restoration to our customers for years. Servicing our customers is our number one priority. We partner with Zona Restoration because we know they will take care of our customers. Thank you Zona Restoration for always being there for us one customer at a time.

J. Nielsen
J. Nielsen
7 years ago
Professionalism, honesty, responsiveness and great communication. What else can you ask for? As a business owner, I know what pride in a job well done is and Zona Restoration it. There's a reason they have so many fantastic reviews. Look no further, this is the company you want to call!

Dan Grief
Dan Grief
a month ago
Courtesy and professionalism by Matt. Repaired drywall excellently

Trent Maruyama
Trent Maruyama
5 months ago
Jim did a great job. He cares about the job he does

Michael Colosimo
Michael Colosimo
3 years ago
Very satisfied with the service, honesty and ethics of Ed Middleton and Elijah. Would recommend them to anyone. Fast response time. Honest companies are hard to come by. Rates were very reasonable.

Matt Angier
Matt Angier
6 months ago
Great job helping me out with repairing the fix up holes and water damage from needing leaking HVAC replaced

Mark Marrufo
Mark Marrufo
8 months ago
Jim and Nate did a great job repairing damages from the A/C installation by another company. Thank you

Jason Grindall
Jason Grindall
5 years ago
Love working with Kelli Calkins. She thoroughly explains the process and the pricing she quotes is really fair. Just purchased an office and am in need of a duct cleaning and Zona is who will be doing the work. Kelli over communicates and that is a good thing in this category of business.

Kristin T
Kristin T
5 years ago
I had a very positive experience with Zona Restoration. Kelli Calkins was very knowledgeable and professional. I would call her again in a second if I had an emergency because she had a lot of integrity and I know I would be treated fairly.

Barry Houseman
Barry Houseman
4 years ago
Aaron with Zona Restoration is a professional, fast, friendly specialist who really helped me understand the process.

The quote was fair, the service was excellent. Thank you Aaron and Zona!

Stephanie Escobedo
Stephanie Escobedo
8 months ago
Hasso did an excellent job repairing our ceilin! Thank you from the Escobedo Family.

Mike Miller
Mike Miller
8 months ago
Glenn was very personable, and did an excellent job.

Susan McCall
Susan McCall
2 years ago
Zona Restoration and Seth Jones are just terrific. He's Jonny on the spot when you are in a pinch. Very professional and they do great work. Seth is my master of disaster!

Al Townsend
Al Townsend
5 years ago
Zona Restoration was always prompt and courteous. Their friendly staff were helpful in identifying the problems and providing solutions. Shane was always available to answer questions throughout the process. Thanks.

Cheyenne Smidt
Cheyenne Smidt
a year ago
Justin answered all my questions, helped ease my anxiety and fears, and went above and beyond when I wasn't even a customer. He really helped me and n when he didn't know the answer, he checked with the manager, Doug. When I need work done, I know who I'll be going to.

Dimitri Frank 83
Dimitri Frank 83
2 years ago
Very professional. Every email or phone call was with great customer service. The head of this company must have learned such great customer service from some where. ? Bravo zona restoration.

Cynthia Alonso
Cynthia Alonso
2 years ago
Zona did an amazing job with mitigation and ceiling repairs from water damage. Most definitely would use again. Thank you!

Melody Holladay
Melody Holladay
a year ago
I called for a Mold inspection and Remediation. Shane called me back and was very helpful and informative. I wanted them to come out, but unfortunately I am out of their area of work. Even so, Shane was helpful and informative which I really appreciated. Thank you! Melody H.

Harry Bailey
Harry Bailey
2 years ago
joshua was an outstanding representative for this company as he always took time to view work and what was next. Finished work was outstanding and I would always request him to work on any future projects.

Peter Donovan
Peter Donovan
4 years ago
Kelli Calkins with Zona Restoration was a great help and resource when we had a water issue. She answered all of our questions and was very prompt to quickly address it. I highly recommend Kelli Calkins and Zona Restoration

Amay Damania
Amay Damania
4 years ago
Excellent service. These guys came out on the weekend before New Year's to help us out with a water issue! Michael, his assistant, and Thomas were all very knowledgable and helpful. Thanks for everything!

Pathways Counseling Services
Pathways Counseling Services
5 years ago
Zona was very professional and very efficient. They took care of my problem quickly and Aaron the owner was a delight to work with. I would definitely use them again if needed.

Nahid Rad
Nahid Rad
7 months ago
They were professional, efficient, and honest!!!
I highly recomend them to anyone who might need their services!!!

bogdan zaharia
bogdan zaharia
6 years ago
This is the absolute best company for water damage and mold problems you have! they have fantastic customer service! Ihave been working with them for about 2 years and will continue to do so.They handle all their work in a professional and timely manner

Brian Payne
Brian Payne
6 years ago
Zona was on-site almost immediately even on a holiday. They left a de-humidifier and came back to take moisture measurements. I'm relieved at how thorough they remedied our water damage.

Amit Varma
Amit Varma
5 years ago
Zona restoration was great to deal with. Their guys are very knowledgeable and gave me the right advice and suggestions with regards to the mold in my apartment and its treatment.

stacey alonzo
stacey alonzo
7 years ago
If this company is contracted by GORENTER please be aware they will lie to benefit go renter and keep a contract with them. They will tell you one thing an assure you it wasn't your fault and turn around and say what GORENTER wants them to say in order to make money off of you.. will take up insurance money and act as if the insurance didn't pay. Please take pictures of what needs to be repaired before these liars go in and try to screw you over..

Jenn D
Jenn D
3 years ago
I dont know how this company is with Their work, But as for jobs they truly suck. Extremely undependable. Call and waste time to say they want a interview and HR will call to schedule and never hear back!! If you cant keep in contact for a job how can you run a business?

Leslie Carter
Leslie Carter
5 years ago
I had a water heater burst and they took care of the mess and patched everything up like new. I can't believe how helpful and easy they made the process. Kelly is such a sweetheart to work with!

cody buntz
cody buntz
3 years ago
Shane and his team at Zona Restoration went above and beyond. The attention they provided was truly first class. I wish i could give more stars!!!

Nathaniel White
Nathaniel White
8 months ago
Very nice job on the patch work can’t even tell it’s there hasso is an amazing tech

Lynn Coomer
Lynn Coomer
8 months ago
Jim did a great job repairing drywall and matching texture

Robbie P
Robbie P
6 years ago
Zona knows what they are doing. From a simple mold test, to full blown water extraction or mold remediation they don't cut corners. I trust them to get the job done the right way.

Ruben Ochoa
Ruben Ochoa
a year ago
This company doesn’t need any more stars but I can’t help myself. Amazing all around. I have used them for years and they never disappoint.

Thank you Zona!

Connie Chamberlain
Connie Chamberlain
7 months ago
Glenn was very pleasant and work was excellent.

Advantage Inspection Service
Advantage Inspection Service
5 years ago
We are the leading home inspection company in Arizona and send all of our Clients to Zona Restoration. They are the Best!!!

Joshua McBride
Joshua McBride
9 months ago
Hasso came in very professional and explained what we need to in order to Finnish correctly

Franca Amoroso-Chang
Franca Amoroso-Chang
4 years ago
Great Restoration company. Very professional, compassionate at this difficult time and ready to answer all my questions. I highly recommend them

Nancy Saving
Nancy Saving
9 months ago
Jim did an awesome job for us

Gary Holm
Gary Holm
4 years ago
Doug from Zona Restoration came out and was very helpful. Their service was quick and thorough!!! Thanks again!!!!

Jesse Thomas
Jesse Thomas
7 years ago
Zina did a great job and didn't do unnecessary work when dealing with my leak.

Beatriz Kravetz
Beatriz Kravetz
4 years ago
Doug was quick, courteous, and very helpful. They know what they're doing, and they are super nice.

Shelia Ruff
Shelia Ruff
a year ago
Glen Kok did an amazing job for us!

Piotr Lysakowski
Piotr Lysakowski
6 years ago
Fixed Our Hail damage roof and AC in less then 3 days!!!
Quick and by the numbers
Thanks a lot!

Tammy LaCour
Tammy LaCour
4 years ago
Zona's the best!!! If you're looking for a water, mold, or asbestos company look no further.

Liz Meng-Schatz
Liz Meng-Schatz
5 years ago
Very excellent work performed. Nice company from accounting to managers and workers. Highly recommend!

Joe Rusin
Joe Rusin
7 years ago
Great service. Very professional. Completed the work in a timely manner. Highly recommended.

Bradley Johnson
Bradley Johnson
2 years ago
Best Restoration & Construction/Roofing Company in Arizona.

Redden Clouse
Redden Clouse
3 years ago
Great company! Shane was quick to respond and very helpful!

Tommie Hackett
Tommie Hackett
6 years ago
Prompt, professional service. Coordinated well with my insurance company.

Frank Garcia
Frank Garcia
2 years ago
Highly recommend. Thomas provided outstanding service.

almutaz kartoumah
almutaz kartoumah
7 years ago
highly recommended. Professional, timely, thorough. I would hire a gain

Megan Pitcher
Megan Pitcher
6 years ago
Friendly, knowledgeable staff -- and quick to respond! Thanks Zona Restoration!

Sirena Mazon
Sirena Mazon
3 years ago
I love working with this vendor and their team!

Chris Baker
Chris Baker
7 months ago
John was excellent

Anthony Vidal Castro
Anthony Vidal Castro
5 months ago
Very professional

Paramjeet Singh
Paramjeet Singh
5 years ago
I have worked for this company. Nice Client

Janeen Dahn
Janeen Dahn
9 months ago
Nate was FANTASTIC!!!

Y. Tag
Y. Tag
8 months ago
Great job!

Mike Nice
Mike Nice
5 years ago
Amazing service

Brian Benard
Brian Benard
3 weeks ago
Ed and Dakota came out for asbestos removal prior to a complete kitchen remodel. This was some of the cleanest and most efficient restoration work I have ever had done as a home owner. Highly recommend this company and I would encourage you to ask for this team by name.

Elis Hoekstra
Elis Hoekstra
18 hours ago
After some heavy rains, it appeared that I had a leak in my bedroom ceiling and possibly mold growth. I contacted Zona Restoration and spoke with Shane who set everything up for me including a free estimate. Shane was great with his communication and was able to get me on the schedule quickly and have everything tested and remediated. Sebastian and his crew were also very professional and explained the entire process to me when remediating the leak and mold. I am very impressed with the professionalism and quality of service I received and would definitely recommend them to anyone else dealing with this situation.

Nereyda Enriquez
Nereyda Enriquez
a week ago
We are very pleased with the service we received. Chris and Tonia were great and very easy to work with. They were on time, quick and thorough, the end result was great. I highly recommend this place!

Randie Conner
Randie Conner
2 years ago

Michael Fraser
Michael Fraser
8 months ago

Cassi
Cassi
3 years ago

greg munoz
greg munoz
6 months ago

robert sherley
robert sherley
2 years ago

Normajean Peterson
Normajean Peterson
5 years ago

Anthony Albers
Anthony Albers
2 years ago

Tristan
Tristan
a week ago

T T
T T
a year ago

celynda gonzalez
celynda gonzalez
5 years ago

Jason Heidenreich
Jason Heidenreich
5 years ago

Sierra Collins
Sierra Collins
3 years ago

Mason Story
Mason Story
3 years ago

Max Montenegro
Max Montenegro
3 months ago

Glenn KOK
Glenn KOK
2 years ago

Zach Nelson
Zach Nelson
3 years ago

Theresa Brown
Theresa Brown
5 years ago

Leanne Green
Leanne Green
5 years ago

Sandra Knight-Harer
Sandra Knight-Harer
2 years ago

Michael Haslim
Michael Haslim
2 years ago

Thomas Gilardi
Thomas Gilardi
a year ago

April Everett
April Everett
a year ago

Ashley Spiker
Ashley Spiker
3 years ago

Tempest games
Tempest games
2 years ago

ZADE PEREZ
ZADE PEREZ
a year ago

Silvia Messmer
Silvia Messmer
4 years ago

Sean DiBrell
Sean DiBrell
3 years ago

Favian Ruiz
Favian Ruiz
2 years ago

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