Best Home Remodeling Service in Phoenix AZ

Jonathan and his crew were very open and willing to describe and show what they were doing.
They were attentive when we described the issues we were having.
They had several options for our issue and explained each one, answering our questions along the way.
I do recommend Hero home services.
We plan on using them in the future.

AVOID this company at all costs. We spent $6700 with them 4 years ago to have our entire sewer and water line replaced. Recently we had a draining issue that was diagnosed by another company as a belly in the drain line. When we contacted them they claimed that they would do right by us and rectify the situation. While I understand that a company should not have to warranty their work for ever, the fact that they only warranty the work for a year, speaks volumes to the quality of their workmanship. A price was agreed on the repair work. They then proceeded to start putting us off on the repair claiming emergency situations. When a technician arrived monday , he was clueless to what the issues were. Went to this truck to call in to base and left There was multiple communications with this company and another technician was dispatched Tuesday. He was also quite unaware of the situation. He at least was apologetic and did communicate with is in a more professional manner. It is as if there were no internal communications within this company. Finally after the latest emergency declaration I called the the owner, he basically said , we are going to pass on this work and hung up on us. Incredibly unprofessional company. In a way I am happy that they refused to do the work as that is only rewarding shoddy workmanship and poor customer service. DO NOT I REPEAT DO NOT USE THIS COMPANY.

I have worked with Valleywide Plumbing for the last 2 years. I have used them to fix issues with our plumbing in the bathrooms for our company. They have always responded in a timely manner & give me an eta on their arrival. They respond quickly usually out the same day depending on when the issue is reported but at least out the next day. I've worked with Patrick every time and he is always pleasant and very customer service focused. Good at evaluating what the problem is, offers solutions & recommendations to correct the problem. If parts need to be ordered, I receive a phone call immediately to give me an update.

Last year, we had a minor flood issue in the building from a tube that broke off the toilet over night. We called Valleywide Plumbing, Patrick came out immediately, fixed the problem with replacement tubing and took the initiative to locate & contact a water restoration company for me to start drying out the water damage.

I would definitely recommend Valleywide Plumbing & Patrick!

I was very pleased with the professional, courteous, and timely service I received. Maria was a great phone communicator who was always willing to listen and kept us updated on a regular basis. The engineer who was dispatched to us was courteous, committed, and efficient. Given how many different parts of the boiler needed to be repaired, the price was reasonable. Our central heating was restored in one visit, and helpful advice was given without any pressure for the future. Thank you very much.