Best Commercial And Residential in Phoenix AZ

Brandyn with Doan Restoration is great! The company provides great customer service. I would recommend working with Brandyn and this company.

24hr company, which is great and what makes it better is how amazing they are. I first spoke with Ryan on the phone he explained the entire process. He told me the tech's name coming to our home. Nick did a great job of keeping us in the loop and working hard each day to complete the mitigation services. Thanks!!!

At the end of March 2016, we had a plumbing leaking our house, which flooded a majority of our downstairs living area. After turning off the water, we immediately called our insurance co., who in turn contacted SERVPRO of Northwest Phoenix. We received a call from Andrew at SERVPRO within minutes and he had someone at our house within the hour. Their project manager was Juan M., who was excellent. He was very knowledgeable, listened to our concerns, took time to explain the process in detail and was empathetic to our situation. He and his crew pulled up flooring, baseboards and cut out wet drywall within 2 days, with the drying process taking 4-5 days. Juan and his crew helped in easing a stressful moment in our lives. I would highly recommend SERVPRO of Northwest Phoenix.

Jeff and Jacob are wonderful

I used this company a few times before since I ran into a flood more then once. I will definitely hire them again.

In the beginning stages of an insurance claim. Received a call within 30 minutes and a visit within 24 hours.Mason was very polite and professional. Looking forward to doing business with Arizona fire and water.

& Reconstruction
The service provided by Tony and crew for water mediation was excellent response and services provided were excellent as well. The reconstruction crew lead by Matt & Lydia provided all services for the reconstruction in a timely and professional manner. Serafin Antonio & Horacio performed outstanding service and professionalism.

Make sure your construction manager doesn’t tell his tile subcontractors they’re going to get paid asap then ignore them for days once the job is done. After not hearing back from him I ended up going into their office, he was up in a meeting, he told them to cut me a check.
You have no problem getting back to me while the job is in progress but can’t send a simple text back or a call back to discuss payment once the job is done ?

Personnel were very courteous and caring. They followed up for all activity being performed. I would use them again and easily recommend them. Thanks to a committed team.

The crew that came out was very professional, and helped us in a very timely manner.

So grateful that I called these guys. They were able to help us from start to finish with our water damage. One company did it all. Thank you so much for your help. I will tell all my friends and family about your services.

Jenkins was chosen by my insurance company to come help me after a flood in my condo storage. They were the very best at leading me through the process and making sure I had the right people helping me. I highly recommend them and would use them again.

We used Venturi Restoration to clean up water damage done to our home after a recent storm. Juan and Jorge were on time and very professional. Great experience!

Highly recommend!! Extremely professional and on time. I had a water leak in my home and Restore Master was out to my house before too much damage was done. They quickly extracted all of the water. The team was very polite, efficient, and hard-working

??Due to a water leak in the attic, ServiceMaster was contacted by my home insurance company to help with the repairs. (This is my fault - I should have done my own research instead of trusting my insurance adjuster. Lesson learned.)
??They lack communication skills. Although I only had to deal with your company for 4, maybe 5 days, I had to call you to find out when a tech was coming over the next day and if the lab results were in; which they were but instead of calling me back or telling someone to contact me the next day because she was out of the office, Alex didn't.
??They lack customer service skills. Alex is very rude and I'm surprised she's on the phone; Summer is sweet and has better customer service. Only Nate and Jose were nice (the first 2 techs sent out), but the others, like the one who picked up the fans and the one who came by today to get a signature, need training on customer service. The tech who came today, rang the door bell and when I answered, he didn't introduce himself or what he wanted - he just tried to hand me my phone. Tell them that manners say when you are greeting a person especially a customer, say Hi. My name is.... and I'm from Service Master.
??Overall - call another company. Although I signed their form so they could get paid, I was NOT satisfied! Save yourself the headache and not knowing when you need to be home all because they haven't figured out a better scheduling system and don't train their employees on simple customer service skills. ??

Service Master really helped us out and quickly. Thank you.

A year ago I talked a lot with Jena from Paul Davis Restoration. Initially, she just answered questions that I had and when I ended up needing some last minute work done on a bathroom, she made it work. She went above and beyond what I would expect from anyone and in the end, the work got done and everything worked out great. So I appreciate Jena and the rest of the team at Paul Davis.

This is a remodeling company that's worth a nice 5 star rating, this team really knew what they were doing and they did a stunning job for me. I'm completely satisfied with the effort they put in for me.

Hired by insurance company to do warranty work for a prior contractor. Frank was very professional, replied to calls and texts and followed up on work being done. The roofers came promptly and explained everything that needed to be done, showed pictures and very professional. The painter kept trying and trying to get the proper paint match,,,, mission accomplished.
Would recommend Next Gen to others and would use them again if the need would arise.

I’ve had several experiences with Water Mold Fire Restoration of Phoenix due to old pipes and plenty of leaks in my home. I’m always pleased with their work. Top notch!!!