Best Main Lines in Arlington TX

This is the 2nd time I have used them and both times have been great experience's. Very professional and always on time. Prices have remained the same for 18 months. I would highly recommend them.

Good quality work

Michael was super professional and explained the whole process to me. He even checked the plumbing three times to double check nothing was wrong. I will be calling Master Repair/Michael for all my plumbing needs.

Very friendly very good service and above all very good prices.

I had a burst tankless water heater after the recent snow storms. Mr. Lassiter was so responsive and kept me up to date regarding the status of my water heater. The pricing was very fair and the crew was very nice. Thank you for restoring my hot water!

Very professional. Great quality of work and easy to deal with. A+

How stressful is it to become aware of a gas leak and have Atmos turn off your gas service 2 days before Thanksgiving in an old house with gas everything (water heater, central heat, cooktop, oven...)?? The answer is A lot!
It lasted only until Roto-Rooter said they could have someone there the very next morning!!! They performed the testing and repairs needed during the same trip, with all parts and test equipment needed already in the truck.... and then made arrangements with the City for work inspection the very next business day! Way exceeded what I thought was realistically feasible.
The stress relieve gained from their responsiveness and the sense of professionalism was amongst the very best I have experienced with just about any contractor over many years. The fairness of the pricing in light of the service rendered was also just first class. I will tell all my friends to hire Roto-Rooter for any plumbing service need, and I am writing this review to let others know about it as well.
Thanks a ton Roto-Rooter... you knocked it out of the ballpark!
A very Happy and truly impressed Customer

Steven was awesome and helped so much!

The response time was good but we had to have them come on a Sunday and that was an additional charge. Our total bill was quite a bit more than we expected as it kept going up with extra charges. Next time I will be clear as to what is to be done and for what price. I felt like I was nickel and dimed.

4 plumbers later and they gave us better news than anyone else. Very professional employees.

I thank the team at Milestone for their quick response on coming out to fix my AC. With this Texas weather, he got the AC up and running in no time. Thank you Gray Strange for the great job.

Junior did a great job of sourcing the issues and explaining it all.

First off, our plumber was 1 and a half hours late to our 3 hour appointment. Then after finally showing up, they wanted $1000 to clean out a clogged urinal drain. Yes $1000!!! We obviously didn't feel like getting completely ripped off and sent the man on his way. DO YOURSELF A FAVOR AND DONT WASTE YOUR TIME WITH THESE GUYS!
$1000?! The world must be filled will enough really gullible people for this company to still be in business. Unbelievable.

Schedule their appointment with Alec but they never show up. Quote me 500$ for replacement a bathtub spout and water valve replacement. Didn’t call to let me why they didn’t show up.

This rating is for the website and feedback mechanism. The plumbers are great. However, I called to get an estimate on replacing a toilet. Simple, standard thing, just want a ballpark. They can't do that over the phone. There's no way to get an estimate without me taking time off work and them sending someone to my house, not even a ballpark estimate. And, there's no place on the website to provide feedback other than here. I'd prefer to have a way to just provide feedback, but the person I talked to couldn't help me and there's no other way. I've used Ernie's for years, but having a policy that I have to take time off work to get an idea what something is going to cost doesn't make sense to me and shows me that the company does not value my time. So I'm calling someone else. Sorry Ernie's, you just lost me.

Service was excellent and timely

I’ve used Doug and his crews on many occasion over the last 10 years. Not once did they not show up when they said they would, and have always been professional and very knowledgeable about everything plumbing.
From the smallest remodel, to large very difficult ones, they always came through.
And when people call me asking for a plumber, I always give them his name and have never heard one single bad report from those referrals.
You will not go wrong with these guys. I wish there were more stars.

The young man got here quickly. Was very polite and new exactly what to do to fix this clog. I'll def put their number in my phone! And there is a 30 day warranty!
Thank you!!