Description
All Masters Plumbing is a plumbing company based in Arlington, Texas, and we service the entire DFW Metroplex. If you are experiencing plumbing problems, broken pipes, slab leaks, sewer line problems or even HVAC problems, we routinely fix and service the following areas! Water heater repair & installation, drain cleaning, slab leak detection and repair, sewer cleaning, water line installation, gas leaks, and of course leaking pipes, faucets, drains, and more. We are expert plumbers with plenty of experience.
As a licensed plumber, we stand behind our work and this includes both service and manufacturer warranty that vary based on the work performed. If you have a plumbing or HVAC service you need help with, give us a call today.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, A C Compressor, Ac Repair And Installation, Ac Repair And Replacement, Additional Plumbing Services, Air Conditioner Replacement, All Plumbing, Any Plumbing Issues, Bathroom Sink, Burner Clean, Central Ac Repair, Certain Plumbing Repairs, Clogged Drains, Clogged Line, Clogged Sink, Clogged Toilets, Comprehensive Plumbing Services, Copper Pipes, Drain Cleaner, Drain Cleaner Solution, Drain Cleaning Hydro Jetting, Drain Lines, Drain Pipes, Drain Replacements, Emergency Plumbing Repairs, Expert Plumbing, Final Repairs, Fix Slab Leaks, Fixing Gas Leaks, Fixing Plumbing, Foundation Leak, Gas Appliances, Gas Leak Detection, Gas Leak Repair, Gas Leak Repairs, Gas Line Issue, Gas Line Repair, Gas Pipe, Gas Valve, Gas Water Heater, Home Plumbing Repair, Home Plumbing Services, Home Renovations, Hot Water Supplies, House Cleaning Service, Hvac Services, Installing Water Lines, Kitchen Clog, Kitchen Drain, Kitchen Sink, Leaking Gas Line, Leaky Pipes, Licensed Plumbing, Local Drain Cleaning, Local Plumbing, Main Drain Clean Out, Master Plumbing, Masters Plumbing, Natural Gas Leak Detector, New Showers And Bathtubs, Other Plumbing Service, Overflowing Toilet, Pipe Burst, Plumbing And Drain Cleaning Services, Plumbing Catastrophe, Plumbing Contractors, Plumbing Issues, Plumbing Leak Detection, Plumbing Leak Repair, Plumbing Needs, Plumbing Problem, Plumbing Problems, Plumbing Repair / Replacement, Plumbing Repair/ Replacement, Plumbing Solve, Plumbing System, Plumbing Test, Pressure Test, Repair Plumbing Repair, Repaired Toilet, Replace Plumbing Pipes, Replacement Slab Leak, Replacing Leaky Plumbing Fixtures, Roto Rooter, Service Calls, Sewer Camera, Shut Off Valves, Slab Leak Detection And Repair, Slab Leak Repair, Slab Leak Solutions, Small Leaks, Smaller Plumbing, Smoke Detector, Toilets Backed Up, Trenchless Sewer Line Repair, Under Slab Leak Detection, Water Heater Installation, Water Heater Repair / Replacement, Water Leak Detection, Water Leaks, Water Line Replacement, Water Main, Water Meter, Water Shut Off Valves, Water Softener, Water Supplies, Water Systems, Whole House Plumbing Inspection, Yearly Maintenance, Your Plumbing Service,
Reviews
Water heater problems call all masters and ask for Audi.. super knowledgeable about water heaters and fast with the installation process and they pull permits with the city to make sure everything is lawful and up to code couldn’t be happier. Thank you Audi and All masters and pluming!
Sorry but I had to provide an update to my review. Initially I was very happy with the quick service but problems became apparent when I used my bathroom sink days after they installed the faucet and drain. When using the sink, the drain leaked a massive amount, probably 25% of the water was leaking instead of going down drain.So the first plumber apparently didn't check for leaks before he left. But this isn't why I'm rating them 2 stars.I called and they said they could come fix it a couple days. So the day comes and they call me, just saying they must reschedule because plumbers are busy. So I rescheduled...and this happened 3 more times before I got an actual plumber, which they sent a supervisor due to me calling and mentioning how unacceptable rescheduling me that many times was. The supervisor determined the drain the other plumber installed is damaged beyond repair, and had to order parts. The next week another plumber showed up and did the job, she was professional and prompt. Unfortunately days later the repair that was done I discovered was leaking in a different location ever since they worked on it. My bathroom is dated and has original cabinets and sink, so the cabinet being damaged due to multiple leaks is not the end of the world...but if I had a nice cabinet their work would have damaged it 2x at this point.Once again, they sent out the supervisor to correct the leaks of the other plumber. Everything is working now, but one thing they did not address is the drain they installed needs a faucet made with a drain lever, and my new faucet didn't have that because it came with a pop-up style drain (you know the one the plumbers damaged beyond repair). So to operate the drain stopper I have to get under the cabinet and pull the lever which is normally hooked up so it's on the faucet. So yes my sink is technically functional, but I cant use the drain stopper...and it took 4 plumber visits to get to this stage with more than 10 calls to their office and scheduling people, wasting a ton of my time over almost a month.Keep in mind, this was just a faucet and drain installation, I have buddies that told me to DIY and it would take less than an hour. I really wish I would have just done that or I could have just paid my buddy to do it in 1% of the time it has taken. I don't know what to say, perhaps I am just very unlucky but this while ordeal should have been handled in one visit.
Junior and Edward were friendly and provided some insights to what was being fixed and why. They responded to a leak we had for our water heater install in a timely manner. Overall great work and service
Saicharan Shankar
a month ago
I had them do a job at one of my cafes and they charged 899 for leak detection(which they didn't find) and they charged an additional 1349 to come back again and find the leak, just because they did a bad job the first time, they charged me a ridiculous amount just to find a leak
Ismael Padilla
a year ago
I'm very happy I found these guys. Specifically Junior did a fantastic job. Getting us back to having running water staying all the way until 11pm to get the job done!
Collin was very knowledgeable appreciated his help. Price seems a little high but admittedly have not had much plumbing work before so maybe it’s not.
Irshad Nazir
5 months ago
Junior was very helpful & explained everything really well. Happy to work with him & highly recommended
Timothy Harbison
3 months ago
Junior came over within 30 minutes of calling. Diagnosed us with a slab leak and set us up to get it repaired in the next 2 days.
Dwayne Davis
7 months ago
Collin was very nice and professional and did a great job
Shani M. Hill
2 years ago
I had a new gas water heater installed by Austin and the experience was great! * Ladies *As a single woman, I can tell you I dread having strangers come to the house bc my experience since moving into a new house w countless men coming by for various projects, they are usually way too chatty and inquisitive, but in this case, the technician was super professional, pleasant, and efficient, so if you’re like me, ask for Austin!! You’ll feel at ease. I also really liked dealing with the office manager, Lisa, who was very friendly helping me schedule the service for when I was ready. Easy, prompt service, competitive pricing, and super fast to schedule visits. As a result of the great work on the water heater, we have a few more projects and plan to use All Masters for our yearly water heater maintenance, too, from now on, as well as when I’m ready for remodeling some parts of the bath. Thanks!
Alex Wilbert
6 months ago
Audi help is with our sewer problem. He was great. Help us with our problem and very nice guy. Thank you for hiring great people.
Extremely Satisfied with all masters. After numerous plumbling companies coming out over the past 2 years and not getting my drainline resolved. They sent out Michael and he was straight to the point on what it will take to get the job done. I was so happy someone took the time out to get this repair done and now i have working drain pipes again. Thanks Michael and All Masters Plumbing...will definiely request them in the future for all my service calls.
Functional JDM
2 years ago
I worked with Trent and Doug at my rental property in Arlington to have all the cast iron drains removed and replaced. The price was fair, and they were honest about issues that came up. They worked with my tenants and I, to make sure there was little disruption. I would recommend them, there was a little misunderstanding on pricing. However it was resolved and was a simple misinterpretation. Thanks again, Anthony B.
I love how Josh B help me to explain about my issue.
Plano Crumbl
5 months ago
Austin was the best plumber we’ve experienced so far! He came in very polite and was helpful and explained everything to us, feels like I could be a plumber! Got the job done in less than 7 minutes and now our sink is draining! So thankful for him! He deserves a raise! Thank you Austin!!!!
Colin came out and gave very professional service and advice would 100% recommend.
Scott Sanders
3 years ago
Very pleased with all aspects of our experience with All Masters Plumbing. From ease of scheduling to communicating with the company and the plumber Trent assigned to our project. the experience was prompt and professional. The work was completed on time and for the quoted estimate. We will only use All Masters from now on.
Junior and Audi Very helpful and knowledgeable
Rose Stewart
10 months ago
Junior Aviles was very friendly and informative and professional. He explained everything thoroughly. And love to talk about his experiences with RVs !!
Jane Gordon
10 months ago
Devante Grant was a personable young man. He checked for problems other than the toilets.
Randy Parker
8 months ago
Junior was absolutely fantastic. He was professional and explained everything as he went along. I couldn’t ask for a better plumber to analyze our issue - great work!
Bobby Steward
2 years ago
As a Commercial Building Maintenance Mechanic I enjoyed working with Micheal & Rudy, came to help some, re-plumbing whole house including supply line so No more water lines in slab!🤠 Micheal came back to finish insulating lines & see if everything was ok and take care of things. 🤠 And we are enjoying the circulating pump so don’t have to wait on Hot water! Yea 🤠
Linnie Schirmer
a year ago
Dan Jordan was our tech. He was incredibly knowledgeable, courteous and thorough. He patiently went through the details of our issue and the steps to resolve it. All Masters Plumbing, you have a tremendous asset in this technician.
Jennae Brehmer
a year ago
Junior Avilas was a kind and friendly guy who helped us solve our weekend emergency. Unfortunately it required a new unit, but he made the process simple and was a pleasure to work with, especially when we couldn’t reach any other company on a Saturday. Thank you for your help!
April Tennison
4 months ago
Audi helped me with my shower and he was great 😊
Roy was awesome! Prices were high considering I had my pipes uncovered with the studs but I needed the work. Appointment time was from 12-4 and arrived at 4:15.
My bathtub faucet wasn't running any hot water for about a month, I called All Masters Plumbing, and they sent Trent out for a free estimate, he quickly diagnosed and fixed the problem. He was so nice and resourceful. I will definitely be using them in the future, and ask for Trent!
Junior is Friendly,knowledgeable. Hard working. Job will be complete in just a few days, but appreciate what has been done so far.
Jonathan Thompson
10 months ago
Junior is a outstanding service Tech! He is the best and should be running the business one day! It’s always about customer service which he provided! Thank you Junior! Pricing was a little high but that bottom line will affect growth of company positively or negatively.
I just had Junior Aviles out to repair an outdoor hose bib. He was awesome! He took the time to explain everything to me and gave some great plumbing tips ahead of winter. Would definitely recommend this company and especially Junior.
not puncakes
6 months ago
Audi was awesome!!! Very prompt and courteous!
Penny Bohannon
4 months ago
Josh B is very polite, informative. And respectful.
Collin was able to show lining to me and the benefits that it had out at my property. Would recommend company to anyone looking at fixing old plumbing under a house.
Junior came out at the request of our property management company to diagnose a plumbing issue. He was friendly, professional, honest and helpful. He was also happy to answer questions. Interacting with him was a pleasure and I hope the property management company approves him to do the work.
Bertram Council
a year ago
Audi gave the best service to my home since i bought my home. He was very knowledgeable of the services they provide and fixed the issue in no time . I walked away a smarter home owner with him sharing his knowledge. Thanks Audi!
All Masters Plumbing technician Austin was very honest and professional. He was prompt and on time. He showed me that he cared about me as a person not just a customer. He wanted me to get as many discounts as possible so to stay within my budget. He’s an awesome guy and an asset to your company.
Mandy Jackson-Sneed
7 years ago
I have had the pleasure of using All Masters Plumbing twice. Both times I was very pleased with their service and knowledge level. They have always been very professional, prompt and reasonably priced. I will definitely be using them again!
Christine Perkins
a year ago
Came out to check a water leak. Josh B was very polite, professional and knowledgeable. But I could tell his manager was pressuring him to pressure me into something I didn’t want to do. I kept saying I would need to think about it because it was $4000.00 worth of work. I would be careful if you call them out.
Great experience with this company. Audi came out on a Saturday night after my daughter’s bathroom flooded. He was very knowledgeable and professional. He did a wonderful job and took the time to explain the process to me. He was great!
Travis Gardner
4 months ago
Josh B. arrived promptly and went to work immediately. Great service and friendly attitude!
Jared Taylor
9 months ago
Josh B. came and jetted our lines. Great service and came the same day.
Stephen Dobek
3 months ago
Austin did a great job!
Brian Sykora
10 months ago
Mario did a fantastic job! He arrived with the highest sense of professionalism, knowledge, and was very curtious. It is not too often that I recommend people's names when I use any service but he really blew it out of the water and is the exception. In the future if you are going to get ahold of this company, please ask for Mario if you want the best service!All I had till he showed up was a can of beans and a pocket full of dreams. But Mario was my knight in shining armor. He is the one that continues to give me hope to this day. I hope I can make him proud.
Thank you so much to Junior who came out right away! He fixed the pipes and got the water back on in no time. He also gave great advice regarding our hard water and how to prevent future problems.
Junior was professional and very straight forward! I would absolutely recommend him and All Masters Plumbing!
We are very pleased with the work Roy did! He was very dependable and an expert at the work he performed. He always explained well and followed through with his work! We will use All Masters Plumbing again!
Daraja Burganjohnson
a year ago
Josh B was very knowledgeable about water heaters. I never knew the efficiency of tankless and the amount of space they save. Installed the next day, I highly recommend!
Joshua Barksdale was our technician that came out and he was very professional. He was patient, professional, and took time to make calls and lower the price for us. We didn’t end up going forward and he was still courteous which is saying a lot because we are presumably the last call of the day.
Gwendolyn R Houston-Jack
3 years ago
We were needing someone to check our water heater, so selected All Masters Plumbing because they're Google certified. The initial call was pleasant (I believe I spoke with Beverly). She scheduled the consultation and gave explained all the options just in case.Well, Olvis arrived early, which is on time in my book. He was professional and informed me of my options. We were in need of a new heater and it was installed without any issues. Olvis completed all work as expected and cleaned up what little mess there was.I highly recommend using All Masters Plumbing for replacing water heaters, and I trust they're great for servicing other areas in the home as well.
Bernadette Story
6 months ago
Junior it is great!!! Explained everything perfectly about the job.
dian a reynolds
a year ago
Audi the plumber who came to the home was knowledgable and professional. He removed the old toilet, put together and installed the new toilet quickly. He has a great personality. Cleaned up after himself and took the old toilet to the curb for me. Audi was great.
Jennifer Eubanks
4 years ago
Called with a garbage disposal install but it became much more involved!! Roy was absolutely amazing and fixed all of it same day. Very knowledgeable and professional. Will use them with for all of our plumbing needs!!
Chris did a great job and knew exactly what to do to repair our clogged drain. He was thorough, professional and the price was reasonable. Will definitely call again for our plumbing needs!
cindy cortez
9 months ago
Joshua was awesome, he came on time and was quick and efficient. He was very knowledgeable and straight forward which I love!! Thank you for your help.
Beware. I called this company to unclog a toilet backup and was told, after paying $350 in advance of work being started, that I would need a hydro/hydra flush which costs $1,100 in addition to the $350 paid. I got nothing for the $350 I paid but a headache. I called the main number and was told I would need to work it out with the technician. They did not even bother having a supervisor reach out. This was my first and last time ever using them. Lesson learned.
Roberta Sharratt
a month ago
Josh B Excellent customer service! Very professional.
This company is very dishonest and I would stay away from doing any business with them. They will take your money and then not show up to do the job. Then they will blame you the customer. DAN there tech and sale's person is a lying employee and very pushy I hope you guys lose customers over this post to leave a family hanging the day before Christmas is not professional at all. The lady in the office needs to be trained on how to talk to people very unprofessional. Overall a nightmare to deal with as a company and the employees are not any better.
Kassandra Cruz
a year ago
Called them on a Saturday afternoon & they were quick to help & had a technician at my home all in the same day & fixed the issue!
Junior was very professional & communcative! Walked me through the concerns & solutions! I would recommend him to anyone.
Chuck Cheesman
a year ago
Called to ask about Hydro jetting a main drain line on a house. I was told it would cost an $89.00 service call to find out what they charge or how cost is determined or how they bill. Called another company and they were able to explain basic cost and how it was billed, they will be here today to do the job.
Steve Pfaffenberger
9 months ago
After a leaking issue we had at the house, all masters, came out and performed the repairs in excellent fashion. I was thoroughly impressed with the professionalism exhibited. Thank you so much for the integrity shown to make everything better than expected.
Rocio Chris Recio
9 months ago
Junior was friendly and communicative. He came to give me a quote and surpassed expectations..
Juliann Jimenez
a year ago
The first plumber came out and could not open our drain. We were quite worried but it in the end they send out a supervisor that was able to take care of us. We would recommend all masters plumbing.
Jessie Hempstead
4 months ago
Junior was fantastic! He was able to fix two separate leaks in our home very quickly. He is extremely professional and reasonably priced. We will absolutely use him again with any future issues.
Audi came and cleaned out our drains helped out a lot. Very personal and helpful. Highly recommend
Kevin Wesley
7 months ago
Audi was amazing! He came in this unfortunate awful weather and helped us with out sewer lines super charismatic, knowledgeable and great attitude. Definitely recommending to friends and family.
Do not trust if you’re an elderly person.My mother was charged for work in advance for services that was NEVER completed. Never trust them with your info.If a company operates in this manner I would not trust them to do the work. Taking advantage of an elderly person is wrong. It took 20 days for them to even start the refund process. Not to mention the charge on the card was not a completely different name, pretty shady!!!
Gregory Finney
8 months ago
Josh B and Saul were professional and quick. Will use this service again
Joel De La Garza
3 years ago
Company was awesome. From video call to scheduling to great guys doing a great job. They showed up and did great job, didnt try to charge me for stuff not needed. Will definitely use again
Austin Murray did a good job mentance the water softener
Josh B was outstanding. Profession, courteous and fixed my problem quickly. Ten star service.
Technician Austin was courteous and prompt. He was transparent with issue and options available to resolve backed up toilet. He kept us abreast of any issues while making repairs. He completed job within time frame in which we are grateful to be up and running again. Thank you so much for your labor, great job!
We recently used them for our plumbing repairs and we were just SO happy with the service. Collin, Lindsay and Dan are THE BEST!!! Highly recommended.
Simon Osei-Agyemang
7 months ago
Junior is very professional and knowledgeable. His calm demeanor is a great asset in such a situation we found ourselves.
Andrew Sahlstedt
7 months ago
Josh B. and Lindsay M. were very polite and helpful. Happy with how it all turned out.
Imena Christian
9 months ago
Junior was great at urban air he did great and has great customer service
Patrick brown
4 years ago
I appreciated the proper diagnosis of my problem and the promptness in fixing the problem. They also communicated timely if there were any issues. The only thing I wasn’t happy with was the company they hired to dig up my water line and part of my driveway. They covered it back up but I think a better job could have been done.
Crystal Volesky
8 months ago
Junior did and amazing job! He was very knowledgeable and friendly! I will def recommend him to friends and family!
Blanca Delaney
8 months ago
Josh b ! God bless Josh very professional, organize, clean, kind , smart, honest. Thank you so much.
Susan Wienefeld
3 years ago
We recently had some gas leaks that needed to be repaired. We had used All Master Plumbing before, so we called them. Austin arrived in a timely manner, worked diligently to find all leaks, and followed up with the City to make sure our pipes were up to standard. We would definitely recommend them.
Jonathan Jones
a month ago
Alberto was very professional and helpful in solving our drainage issue.
Cynthia Hileman
2 months ago
Austin did a great job on our washer and was very professional and friendly.
becky johnson
5 months ago
Audi did our drain cleaning for us and was very friendly and quick, thankful that our problem was resolved thank you All masters, Audi was great!
tessa crabtree
2 years ago
All Masters customer service was on point. Definitely ask for Lisa!! Their pricing is extremely fair. They delivered on-time. Even in the rain! I don’t know what I would have done with out them! Thank you, thank you, thank you! 🙌
Marcus Chambers
a year ago
Junior was our tech and he went above and beyond to make sure we had our pipes fixed so we could have water. He worked in the cold at night to make it happen. He was very professional. I will most definitely use and recommend All Masters Plumbing.
Danielle Juarez
2 years ago
We had a leak in our outdoor spout. All Master Plumbing came out and replaced the leak, as the hose was continuously leaking. Dillon was super helpful and did a quick and clean job. He also came to our home same day. We will call All Master Plumbing for any future issues.
Mrs. Bernay Holley
a year ago
Audi - Did A Great Water Line Repair. Very Personable and I Would Most Suggest You Use Him and This Company. We Were In An Emergency And I’m VERY SATISFIED. Thank You Audi For Your Wonderful Service.
Andy Judkins
5 months ago
Junior Aviles, the technician that came out was very prompt, professional and very knowledgeable. I am 100 percent satisfied and highly recommend their service!!
RICHARD HARRIS
7 months ago
Lindsay came to my home and was very professional and helped me understand what I needed to do for my toilets
Phianka Truong
2 years ago
Had to reschedule for earlier appointment and was super responsive. Dillon found a solution to our leak and worked quickly!
Kendra Buitron
4 months ago
Jr came to pick up a payment to get things started for one of our locations and was professional and attentive, explained everything that was being done to us before leaving. Would 10/10 recommend for your next job!
Karl Spencer
4 months ago
Josh B and Alberto took care of ARJO kitchen sink leak
Myles, was great in his promptness, well grounded, and very versed in his trade. My problem was fixed without any problems. I highly recommend All Masters Plumbing ask for Myles; you won't regret it.
Blake Schommer
10 months ago
Always request for Mario! He did an excellent job, explained all the details, and was very professional. I have never reviewed anybody, but I've never met anyone worth reviewing. Mario makes this company noteworthy.
Shawn Grant
10 months ago
I had a problem with my drained. I had a technician come out name Devante Grant he was very professional he also had very good technician knowledge and skills. He went above and beyond to make sure my drained was fixed.
Audi did a great and very quick job on a Saturday only hours after I first touched base with the company. Would recommend.
Mario was able to install a new washer box. Was real life saver
I contacted them after hours, they set me up for the next morning. Bryce showed up and took care of everything. Professional and very pleasant to work with and tried very hard to make sure I was happy. Planning to use them for our bathroom remodel soon. Thank you
Angel Nicolas Lerma Mascorro
5 months ago
Audi was amazing would def recommend.
Super fast, very knowledgeable.. thanks again.
He was fast and simple. He had good service and was a life savor by fixing my toilet. His name was Josh B. Very professional and figured out the problem right away. Thank you Josh
Dana Henderson
a year ago
Junior rocks!! Extremely helpful and professional! Explained everything along the way, easy explanation of our options. Got us set up for our next appt. We will definitely use All Masters next time!
Stephanie Michele
a month ago
Austin was super helpful and patient walking me through my plumbing issue... And he fixed it! Yay
Denise Phillips
3 years ago
Trent arrived at this residence in a very timely manner. He had an excellent personality, very professional, he quickly fixed the problem unclogging outside drain. I Just wish that all service providers were as nice as he was.
Margo Garrett
3 years ago
All Masters was responsive, timely, professional. They were considerate of my needs(no water usage) and Trent went out of his way to fix the underground leak quickly. This is not the first time I have had work done by them and I would refer folks to them. Thank you for taking care of my home plumbing needs. -Margaret Garrett
Hannah Davis
8 months ago
We called around 5 pm due to a backup in our line causing overflow issues. They said they could send someone out between 6-10 pm, which was great that they could do it so fast. We stayed up waiting and at 9 pm called to see if someone was still coming. They told us the technician was finishing a job and would be coming soon. At 10 pm nobody had showed up so I called and canceled the service until the next morning.Josh B came the next morning to hydro jet our lines. We were quoted a cost 4 times the amount we paid with a different company in the past and nowhere near what All Masters website estimated. He ensured us this was a higher quality system, gave us a little “discount”, and said a portion of the cost would go to work we did with them in the future. Because we were desperate to get our water working again we moved forward.The process was very quick and not worth the amount paid. We should have waited and got other quotes but didn’t want to keep paying “service call” fees.The technician was kind and professional but the pricing was not good and the expectations on the website were not honest.
Aimee Gunkel
10 months ago
Devante was very professional and polite highly recommend expanded everything so we could understand.
02/04/2022Had a water pipe burst due to the cold weather. Called All masters late in the afternoon after the leak was found. Originally given a work date of 02/05/2022. No problem I knew it was kinda late in the day to get someone out with scheduling so Saturday would have been no problem. Got a call and text updating they could come out today between 6-10pm. I said good lets go for it. Technician showed up around 7:30. Dan was quick and fixed the problem with in about 1 1/2hrs after arrival. Very happy and I once again have running water.
The girl they sent out made it sound like a much bigger job than it was. When asked, she said they SHOULD be able to do it in a day. Took about an hour, and they still charged us over $3000, even after all the discounts she could apply. And she called it menu pricing. Seniors, beware...
Gloria Collazo
7 months ago
Junior
Please resend this technician back to complete our work needed. Very pleasant, very knowledgeable and very informative.
Collin was very professional and did a great job. Would definitely use them again
princes james
5 months ago
Junior IS THE BEST DEFINITELY RECOMMEND 10/10
My HVAC system went out on Labor Day weekend. Lucky for me that All Masters was able to have someone there that Sunday. My 20+ year system was shot and they had what I needed in stock and available for installation Tuesday morning. Thanks to Josh and Doug for their hard work and professionalism. Highly recommend them and All Masters Plumbing's HVAC services.Happy customer here!
Emmanuel Sosa
8 months ago
Plumber Junior was very professional and clean on getting the work done. He cleaned out our drains made sure we were unclogged went above and beyond on the service.Thank you
Lindsey helped me out and got me headed in the right direction to solve a problem I had with a slow leaking toilet. Great customer service.
Our water heater started leaking and needed to be replaced. Brian was at the house within a couple of hours. He was professional and did a great job. We will continue to call All Masters Plumbing when we need a plumber.
emmanuel melchor
a year ago
Junior did an amazing job at helping us find a leak that we had in our house. He answered every question that we had, arrived within 30 minutes of us calling, had a fantastic attitude from start to finish. Nothing but good things to say about junior!
Candi Robinson
a month ago
Austin did an awesome job. Stuck with it til all was well.
My rental home kitchen sink clogged. Called All master plumbing. First, the tech was using snake the kitchen drain, charge $250, did not solved problem. Then the tech told us that he need hydro jet definitively to open the drain, it charged $1050, I paid the money to do so. Agree they left we found out that plumbing still clog. Call them again, they told me need another $250 for cameras the plumbing. It’s kind of a tricky, keep adding up the cost. I don’t want to spend money anymore. I asked to do whatever you tech “definitely open” the clog. The supervisor is rude and doesn’t want do anything.So I bought a snaking machine from Amazon and watched YouTube how to open the clog pipe, I snaking under sink drain pipe, it’s unclogged blockages. My tenant told me that All master plumbing, they didn’t snake like what I do. I am not sure what kind of professionals they are.This company play the tricks to charge up the customer’s money, has bad service and worst customer support even they charged so much money.
Jaycee Harris
2 months ago
Junior came out and assessed the leak coming from under the house. He provided us with options and we made a decision based off what information Junior provided. He is very professional and is amazing at his job. Junior we wish you the very best now and in your future. Lily K
Very professional and efficient. We had a plumbing leak and Roy arranged to have it detected. Austin promptly returned to redirect the hot water pipe and did an excellent job! Highly recommend this company!
Junior did a camera inspection of main sewer line in the house and recomended installing clean out and hydro cleaning. He gave us payment options that we’ll help us make our decision. Explained everything and answered all our questions.
Very professional and great job.
Junior and Mario were excellent in that they were open, didn't try to give me a bunch of confusing garbage and clearly answered my questions.
Casey Norton
8 months ago
Josh B was very professional and polite. He explained the issue and took care of it quickly.
I am leaving this review on behalf of my father Narciso, that had his water heater replaced by All Masters Plumbing today. They did arrive a little late to the scheduled appointment time, but come to find out it was well worth waiting the little extra time. First of all, they did come out within 24 hours of calling to set up the appointment. So if I am going to be perfectly honest here, that alone merits high marks. The service techs Mike and his apprentice Jameson, are top notch guys and provide incredibly good service and are very friendly as well. You can tell their experience by how organized they were, and they also tidied up very well when they had completed the work. It was refreshing to deal with a company that has such superior customer service, which is quite rare these days. I highly recommend All Masters Plumbing. You will not be disappointed.Update: right before hitting the post button to submit this review, I receive a text form them indicating that they will be following up with me on the service performed and my experience. Again...very refreshing... GREAT company and GREAT customer service!
Good friendly service and very helpful :) Audi was a huge help and was able to work well with me. He’s the best!
Mindy Matuszak
5 months ago
Junior did a great job getting us online quickly and getting us quotes for the future too. Highly recommend!
Chris Taylor
8 months ago
Austin was extremely knowledgeable and very helpful with a bad clog. I highly recommend!
Collin fixed our shut off that was leaking. He was very quick and nice while over.
I had a mixed experience with a recent service call. A kitchen sewage line of my rental home had a leak and created some water damages. The 1st tech guy did a quick repair work on water line with several hundred $ service charge. But my tenant called me back the same day to complain that the leak was not fixed. The guy came back and asked for more money without identifying the root issue. I let him go without doing any work.I called the office for a different tech. Again the 2nd guy gave me a huge quote (over $10K) to replace the entire underground sewage line without even identifying the root issue. Of course it is unacceptable.Finally the office sent Roy to save the situation. Roy did a great job not only pin point the root cause, but very nice repairs as well. He even took care of some existing issues. I am happy with the final result.
I call this company for urgent toilet issues.Overcharging. Stay away, I was charge $550 just to run a cable down the toilet drainage and problem not fixed and they want to charge extra $1,500 to run a camera in the drainage.I warn you, stay away
Junior did a great job! Not only did he fix our original issue with a leaking toilet shutoff ; but, he identified and repaired an ageing flange. He then installed our new toilet.
I have an old house with a lot of issues. Any time I call they get someone out right away. Like Junior today, they are always very knowledgeable across multiple systems including HVAC, septic, sprinklers and plumbing. Very professional.
Roy was very professional and really did a good job helping with my clogged kitchen drain. He was very clear with what he was doing and even willing to teach me about the process so I might be able to solve it myself next time, which I appreciate.Definitely would recommend!
Very pleased with this company and its technicians. This is our second experience and we received very professional, fast, well priced service with minimal intrusion on our time. We have had a water heater installed and had our kitchen improved with two new water valves and the new Delta faucet installed quickly, cleanly, and very friendly at great pricing. Roy was prompt, explanatory, and cared about the entire process. I heartily recommend All Masters Plumbing!
Collin is truly amazing! Grateful for his help! He is a Rockstar! Use this company, fantastic service, knowledgeable, and all questions answered...even the silly questions.
Chris Gonzalez
a year ago
Myles came out and performed the hydrostatic plumbing test and was very professional. All Masters plumbing is a great friendly company and will continue to come to them for my plumbing needs.
Marcos A. Hernandez
a year ago
Junior did a gas line inspection checked for leaks on furnace,water heater, and property gas line to the house. Great job! Will recommend to family and friends.
Audi did great! weather was awful and they came out and helped us out with our bathrooms that were backing up. if you have any issues call this man he is awesome, very helpful and knowledgeable.
Junior was great! Checked everything out, identified the problem and was able to explain it to me completely so I didn't feel lost or confused in the situation. Very professional and very helpful!
Junior Aviles from All Masters Plumbing was amazing and most helpful. An excellent representation of his company.
Kay-Lea Hicks
8 months ago
Very easy to deal with, and friendly.. Called to schedule an appointment, great communication, and came out within five hours.. Mario was extremely professional and provided top notch service.. Great price and would highly recommend to anyone in need of plumbing service!
William Hobbs
3 years ago
The message you included was: Mr Jeremy was a professional. This young man took time to talk with me and then found out what the problem was. He explained what was going to happen and then took care of it. It's was nice to see a young professional at work. This is very rare now days. Thank you so much
We had great initial customer service from the plumber, Mario (September 2022). We ended up having them replace or liner significant sections of our piping from our bathrooms. This was when we started encountering issues with All Masters Plumbing. They ended up digging at least 10 feet in the wrong direction underneath our house. They would've dug even farther, but I caught them digging in the wrong spot when I got off from work.Then in October 2022, we requested an itemized receipt of all the plumbing work that was done and documentation related to flooring damage they've went radio-silent. We've called their office multiple times each work week, but have been told that they'd leave a message for the manager and the manager would get back to us. I'm writing this review at the end of November 2022 (date of initial Google review November 27, 2022), and we still haven't received a single itemized receipt or damage documentation from All Masters. As most of you know, due to their refusal to provide documentation, we can't submit reimbursement from insurance for the plumbing repairs we already paid them for, but we can't initiate our restoration work (massive flooring repairs).Just beware of a company that is happy to take your money, but won't even provide you any documentation of work completed. I'll be sure to update this review as the process continues. Just wanted give the next person some warning about All Masters Plumbing, before they make a decision.Initially contacted All Masters Plumbing for repairs September 16, 2022. Still awaiting response for documentation of repairs on November 27, 2022.
Melissa Shamrock
a year ago
Josh showed up and instantly diagnosed the problem. He was very professional and got the job done very efficiently. I highly recommend Masters Plumbing
Andrew Maxwell
7 months ago
Saul was very direct and friendly. I trusted his expertise.
Laurel Kennard
a year ago
Audi was knowledgeable and helpful. He was not able to make any repairs, but we will likely call for future needs.
cari chancelor
5 months ago
Josh B was great, professional and friendly and explain everything thing in detail. Excellent customer service!
Doreen Potter
2 months ago
Awesome job..and very professional
Junior was great! He was very professional and got the tough job done. He was also very responsive to my emergency situation. Highly recommend!
Highly recommended. They fixed a sub-slab leak quickly and inexpensively. They were sent by my warranty company, and in the past I've had bad experiences with companies contracted by warranty or insurance, but these guys were GREAT!
Rev. Brendon Jemerson
a year ago
Audi came to my house check my gas stove for any leaks. He was very nice and professional.
Josh B was very professional and caring.He was helpful and explained things.
Mr Michael, was great! Very knowledgeable and friendly he worked hard to locate a tankless water heater for us. Thank you sir for allowing the Lord to use you to bless us with hot water again. God bless you guys all of the staff are friendly and helpful we will use them from now on for all of our plumbing needs.
Helen Chandler
3 years ago
We've used All Masters Plumbing to replace aging water and sewer lines from the street to house (last year) and then from the house to master bath (last week). On the recent project, our house is on a slab foundation, so tunneling was required. Trent, who is mentioned in other reviews, managed our project, and we can't say enough about him. He's knowledgeable, skilled, experienced, and just a nice guy to work with. We particularly appreciate how considerate he is of the homeowner's comfort and convenience. I have to also give a shout-out to the owner and crews with IPC Excavation who took care of the tunneling and refill/repack. They were amazing.
Lindsay and another woman at the front desk of this company have been rude and threatening to my daughter. The company is still in the process of completing work and this female has the audacity to call and threaten my daughter that she has 15 minutes to pay $33k for repairs that aren’t even done yet. Let me inform you, Miss Lindsay and your counterpart, that I have worked in the legal field since 1996 and my husband is a structural engineer and business owner. I would be happy to handle this with you myself. But you will NOT threaten my family. Get yourself in check and maybe change occupations as you clearly cannot ethically communicate with clients. Shame on you!
For the work done it was very over priced. The tech had a bad attitude and kept trying to sell me something I did not need. The next day the 2nd tech had a serious attitude problem. Heignore my questions and when he got to the house he did not say hello I will be finishing up the work.I will not ever recommend or usethis company ever again.
Junior was excellent. Explained why my leak happened and why I was not able to DIY it. He took into consideration what my needs were and replaced the outdoor faucet in a way that worked much better than the old one.
Kimberly Darby
10 months ago
AUDI is the best professional in the plumbing industry! He is very VERY educated, skilled in his craft, knowledgeable, thorough and personable with a great sense of humor. He immediately identified the problem after observations and examinations and walked me through the problems and options by speaking in terms I understood, plainly, and by using clear metaphors. He was very patient and took his time while doing his work professionally and with pride. I couldn’t have had a better plumber. Book with this guy, he’s really really realllllly good!!! 🌟🌟🌟🌟🌟
Carmen Blackwell
5 months ago
Josh B is very courteous & polite. Very hard worker!
Junior is so very helpful. Definitely will use All Masters Plumbing next time & will refer them to friends and family.
Esther Amuda
7 months ago
Josh B was great and informative
Junie and Roy was professional and explained everything thoroughly.
This company is great, highly recommend.
Jr was informative and professional. Will definitely use this company again! He was kind and was very friendly and patient! Definitely recommend this company.
linda neelley
10 months ago
Audi was awesome super informative and just a great guy couldn't ask for a better plumber definitely will recommend to all of my family and friends 👍
Jeremy Edwards
8 months ago
Austin Murray is an asset to All Masters Plumbing! While several other places could not make it out until well after the New Year, we received a prompt response with online scheduling and consistent follow-up until his arrival within the promised time frame. A mechanical failure with my garbage disposal caused a complete loss of the use of my kitchen right before the holiday, effectively canceling our scheduled New Year's party. All Master's Plumbing was a godsend, with convenient availability and easy online scheduling. Austin is highly professional and concise with the diagnosis, suggested repair plan, and associated costs. Not only was he comprehensive in his communication, but he was also eager to resolve the problem as efficiently as possible. I was overwhelmed by his ability to procure the part and complete the installation the same evening, thus ensuring our New Year was off to a great start. I highly recommend Austin Murray from All Masters Plumbing. Thank You, Austin!
aldana Padilla
a year ago
We had Audi help us out with a water heater installation and he was awesome!
Danesha Potter
9 months ago
Junior was wonderful. He was very patient with me. He made sure to explain the process fully and cost before starting the work. He also took pictures and videos to give examples of the problem. Overall, we are satisfied with the outcome of the service request today
I called my warranty company very late in the day to report a water leak was bubbling up in my yard. They assigned my repair to All Masters Plumbing. All Master's responded early the next morning and said a plumber would arrive between 10am - 2pm. A plumber named Dusty arrived at 12:30pm and was very professional and got the broken water supply line in my yard dug up and repaired very quickly. Dusty even explain to me what the problem was and what needed to be repaired. After he finished, he even replaced back the grass sod very nicely into my yard; now you can hardly even tell that there was a broken pipe. I give them 5 stars.
Jr. Did an awesome job helping me and my company on a gas line issue. Will definitely be calling for him again.
I had what appeared to be a collapsed drainage pipe. However, Remington and Roy were able to discern that it was actually a massive clog. They did a good job and were professional. My plumbing is back to proper function. The company as a whole did a good job. Their prices were fair, their communication was excellent, and overall a good experience.I also had them out (Austin) to clear a later clog. Austin was timely and professional.
Toby Hinshaw
8 months ago
Came out on Christmas Eve and got us back up and running. Plus they are going to fix the pipes so they don’t freeze anymore!
Todd D. Graham
a year ago
Junior did a fantastic job and was very professional and informational. I'll definitely use them again.
Junior was very informative and super helpful explaining the situation. I appreciate all his help in the matter and would recommend him!
Yolanda Brown
2 months ago
Austin did a fantastic job! Very professional and knowledgeable. Great service!
Jose Gonzalez
6 months ago
Josh B. He did a great job. Thank you.
Chris Brooks
4 months ago
AMAZING QUICK AND SUPER EFFICIENT. 🚨AUDI was awesome, came back and just checked to make sure everything was completed to satisfaction. This is the 2nd time having these guys out. 1st icemageddon fixed a faucet. Now the outside faucet broke. AUDI to the rescue!
Jordan Alfman
3 years ago
Austin was very professional. He was able to give us the name and number of companies he’s worked with in the past to help us fix certain problems plumbers can’t fix. He even helped us out with a repair for our sink even though he was only there to repair our bathtub. Very satisfied with the service. Definitely recommend and will use them in the future if we need to.
Chandra Wilson
7 months ago
Junior was the technician that serviced us today 1/10/2023. He was both professional and friendly. He performed a listening test to hear where our water leak was! Very knowledgeable.
Trent took great care of us! He stuck with us thru dealing with our insurance taking 2 months. Not only did he fix our problem he went over and above so we are customers for life!
Darrient Grant
10 months ago
I had a problem with my sink I was having to get cables every 3 to 4 months I called this company and Devante was my technician he was very informational he set me up with a membership I went ahead and requested my free camera that comes with it.now I know why I was having to get cables on my line
Junior took time and made sure the issue was taken care of, Great service,
Garth Weidmann
2 years ago
Would highly recommend All Masters Plumbing. They were honest, straight forward, professional, punctual and really knew their craft. Will definitely be working with them for other plumbing needs in the future.
Haley Gilbert
5 months ago
Junior did a great job and was able to come within an hour of calling!
Erin Kincaid
5 months ago
Audi was amazing professional straight to point and honest. I would highly recommend this company and him to come see you
Brian Hudson
2 months ago
Jr. was great. He was quickly able to fix the problem and was able to do it on the weekend.
Lindsey was amazing and great!
Alyssa Overbey
2 years ago
Michael was great! We got a quote from a different company that was almost 2k more than what we paid with All Masters Plumbing (and it came with a year warranty when the other company wouldn’t offer one). So thankful we called this company for help!
We had a plumbing emergency after hours and junior was able to save the day. Our plumbing system got backed up during an event hosting 200 people and Junior was able to identify and clear the problem quickly and professionally.
SHAKEYA WATSON
3 months ago
My boy Junior came In help me a lot got me right ….aye mane my boy is the best at what he do
Joshua arrived and did a great jobs je stayed until all problems were solved
Jennifer DeMotto
a month ago
Josh B. Great customer service.
Audi did a wonderful job and really helped us understand our plumbing issue and find a quick solution!
Very professional. The plumber set right to work after thoroughly explaining the problem. He prepared the area he worked on and cleaned up after he was done! The billing was straight forward and there were no surprises!Would recommend this company.Thanks
Cherie Silas
8 months ago
Junior was thorough, friendly and really did his best to make sure we were well taken care of in a Saturday night!
Amber Arnold
10 months ago
Devante was very knowledgeable and professional and clean I definitely would recommend using this company
vee/trell Bess
a month ago
Angel was very knowledgeable and professional thank you.
Hilda Della Sera
4 months ago
If your sink isn't draining call and ask for Josh B. My line was full of buildup and he cleaned it out in no time.
Douglass Wolf
3 weeks ago
Did a great job replacing my water heater unit very professional and knowledgeable. Knew I was getting the best service
J Hand (J. Hand)
8 months ago
Collin came out and was fantastic! Especially after hours. Appreciate him very much!
Great, great, and great! Mr. Roy was so professional in his work and be friendly to us. Our spring cooler pipe was leaking so we needed to fix it as soon as possible. He fixed it with in one hour!
Thank you so much!
Devante came out and was very professional and made sure to explain anything that what going on and what would be the next steps to fix things. Very good at his job.
RUN!!! Company is so unprofessional and nasty especially the guy Dan that calls himself the manager. They were called out to fix water pressure which the pressure was fixed but they busted the waterline upon digging up the ground and communicated that they would be back to fix it. Assuming they fixed prior to putting the dirt back down but clearly put the dirt back down without fixing it. I see reading the reviews this is not the first time this has happened. The manager was rude and yelling when trying to address the problem
Christi Pfaffengut
a year ago
Auldi came out late to help sort out our backyard drains which had backed up and started flooding the house. Came very quickly, was very professional, gave us our options, as well as recommended future fixes to help prevent a reoccurring issue and got busy working to fix the issue.
Josh B. is very friendly, courteous, professional and thorough when explaining plumbing problems and resolutions needed to fix plumbing situation.I would readily recommend All Masters Plumbing and especially Josh B. Thank you for your expedient and expert attention.Service rendered within 30 minutes of calling for emergent assistance!
Daniel Rhodes
5 months ago
Junior, was very professional and helpful.
Collin was amazing and very professional and definitely helped us out . Will call again if in need.
antoine johnson
5 months ago
Junior came out to inspect a potential gas leak and was professional, knowledgeable, and honest in his assessment of the issue.
Tracy Quesada
7 months ago
Technician Ysaul took care of my plumbing needs this week. He is a young man but I found him to be courteous, professional and knowledgeable. He answered all my questions with confidence and helpful details. He took his time and I felt taken care of. This was my first experience with All Masters. Thanks for taking care of me Ysaul!
Marcus Young
5 months ago
Josh came and fixed our shops AC quickly and professionally.
Lindsay was absolutely wonderful and polite! She located the massive oak root that broke through the pipe, and is the best in the business!
Junior was nothing short of amazing. Found the source of the leak and fixed it right away. Very curtious and phoned in restoration right away. Will definitely be a repeat customer when the need arises.
karlee williams
7 months ago
Mario was fantastic! He was so responsive and attentive to us. We have had major plumbing issues since we moved in, and he was so helpful in getting our pipes fixed and replaced in a timely manner.
Darren Strengers
a year ago
Our technician was Luis Lopez. He was professional, up front and then went straight to work. I had had a clogging problem that snaking couldn't fix. And the high pressure jetting service knocked it out in about 30 min. He also fixed the toilet seal issues the other plumbers had left the day previous.5 stars all the way.
Lipika sharma
6 months ago
Great work by Austin, we had a great customer service and experience with the company.
Ashliegh Norton
3 years ago
Austin was prompt, even though weather and traffic were awful. He was able to diagnose and fix the problem quickly and efficiently. The price was way lower than we were expecting. An all around pleasant experience for a poopy situation. We will definitely be suggesting All Masters to our family/friends, as well as using them again should we ever need them.
Austin stopped by after work and checked out a stoppage in our drain line for the kitchen and washer. The line was caked up and he was very detailed in explaining the issue and what needed to be done. Courteous and knowledgeable, we appreciate him coming out at 7pm same day!
Junior was great. Professional and very helpful
Katelynn George
5 months ago
We had a leak from our faucet outside and knew we needed a professional to fix it. Collin came over and replaced the broken piece and even made the outside faucet look better than before. Very professional and great work! Will recommend and use again!
Bruce Sampley
6 months ago
Audi was great. Drains all nice shiny. Great job.
Dante Harrold
a month ago
Austin did a great job.
Junior was courteous, professional and walked us through various options which I appreciated! Great service!
Karlee Williams
4 months ago
Josh B was so great! He was here same day and immediately found + fixed the problem. This isn't the first time we've used All Masters Plumbing, and we're always so happy with their service.
Alberto was Very professional and friendly.
Lindsey and Saul were professional and competent. I’ll use them again.
Zain Siddiqui
6 months ago
Very great service, Junior was very helpful.
My-Dung Tran
2 months ago
Joshua B is gave good costumers service.
Patrick Hodges
2 years ago
Dusty arrived within time limit. His good attitude and professional knowledge
Is the makings of a great technician. He had the repair finished within 15 minutes. I will use this company again.
Christopher Walter
a year ago
TLDR: All Master Plumbing forces you to give 5 star review before the job is done to get a discount.Audi (the service technician) didn't install the work properly. After the job is 'finished' a couple of weeks later I notice a leak and call them back. They lied about the mistake they caused, and will not help finding a cheaper diy alternative to solve the problem and instead wanted more money to solve the leak themselves. All I wanted was a new faucet...I wanted to replace an old faucet in my house. I got the size and measurements and bought a new one to install, however I was struggling at first (mainly because the hot and cold lines were not hooking up properly), which is why I contacted the highest rated plumbing company on Google, All Master Plumbing.In order to put the new faucet up they had to install new angle stops for about $450. This is understandable since this was an old faucet.After the installation, they also said they could install my faucet for another $250, but would lower the price to $200 IF I GAVE THEM A 5 STAR REVIEW ON GOOGLE.....It now makes sense why they have high reviews on Google... I did think this was kinda scummy, since the job wasn't even finished yet, but whatever I just wanted the job to be done, so I gave them a 5 star review to get a slight discount.Audi (the guy working on my faucet) said no leaks and took a video and proceeded to bill me about $650.After about 3 weeks, water was leaking out of the pipe where Audi installed the faucet. I called up All Master Plumbing again, and they sent over a different guy (named Collins) who pointed out that the reason for the leak was due to a pipe not screwing correctly into the drain. Collins said it would be another 600-700 dollars to find the correct piece to fix it.But at this point I was confused, why didn't Audi notice there was not a complete connection the first time around. I thought they were professionals and knew what they were doing? Collins (the new guy), said he couldn't get a good video/ picture quality of Audi's work and proceeded to go outside and left.I called up All Master Plumbing to see if I could use J B water Weld for this (since another $600-700 was a lot). After a lot of back and forth, they refused to answer since it wasn't up to code. I wanted to talk to Collins to SEE IF I COULD install this material on it, would that work for this situation...All Master Plumbing said they would call me back to talk to Collins (they never did).The next day I proceeded to call them, and they said Audi didn't cause the leak, because he didn't work on that part, but I was even more confused because he worked the installation which included that part of the faucet.At this point I am just upset at the service...TLDR: All Master Plumbing forces you to give 5 star review before the job is done to get a discount.Audi (the service technician) didn't install the work properly. After the job is 'finished' a couple of weeks later I notice a leak and call them back. They lied about the mistake they caused, and will not help finding a cheaper diy alternative to solve the problem and instead wanted more money to solve the leak themselves. All I wanted was a new faucet...
I contacted All Masters Plumbing to obtain a second opinion on the replacement of a 30' sewer main line. Junior Avilles arrived at my property and explained the process he would initiate to diagnosis the issue. He used a camera to inspect and confirm the length of the line. He pointed out on the screen where roots were intruding and contributing to sewer backup problems. He discussed another option of installing a impenetrable liner in the existing pipe that would not require extensive trenching and destruction of the lawn, but would offer a similar warranty as installing a new PVC line. Junior was very knowledgeable and professional. He took time to answer my questions and explain the installation process. I feel comfortable with the information he provided that helped me make a fact-based decision.
Jens Jacobson
6 months ago
Austin Murray - he was very kind and professional. We got the service I needed taken care of quickly.
Junior with AllMasters did an awesome job. We had water dripping from ceiling. We had called a different plumbing company who came out and told me I needed to find a water damage restoration company to cut out a hole in the ceiling so that he could find the leak. Ridiculous. Instead I called AllMasters and Junior came out and did the work. Found the leak on the first cut into the ceiling and repaired quickly. Thanks!
John Poetschke
3 years ago
Trent and his helper were both professional and courteous. They replaced three water heaters in the attic. Big job just getting the 18+ year old heaters out of the attic. The new water heaters look great. The workmanship is great.
Hunter Turner
6 months ago
So this company came out to install my new tub, shower fixtures, toilet, and sink fixtures. There were some frustrations involved with that such as price, and sloppy workmanship. But my recent issue was the most frustrating.Our shower hasn't been very hot even on its hottest setting. I assumed it was because the shower was too far from the water heater. It would only be hot enough if you used all the hot water, and then waited about 45 minutes for the water to be extra hot. Then you could take maybe a 7 minute comfortable shower.So I thought that installing a tankless water heater would solve this issue, so I had a competent plumber install one for $6,000. It was pricey, but I thought this would fix our issue. After it was installed, we checked the shower and it still wasn't very hot. My plumber took off the handle and found that it was installed so there was a limiter on it and I couldn't turn it all the way hot. He then re-installed it correctly and now it works fine. But I wish I had known that before I SPENT $6,000 ON A NEW WATER HEATER! Also, our handle was sideways when All Masters Plumbing installed it, and when I asked about it they said, Oh, that's how it goes and so I just left it as is. My competent plumber was able to easily install it the correct way.All in all, All Masters Plumbing is far from their name. Their plumbers are mediocre and don't care about quality work. One of the worst services I've ever had to work with.
Jennifer Wheeler
8 months ago
Dan is a GEM! We had an unexpected leak on Christmas Eve threatening to ruin our Christmas Day plans. Dan was here in a little over an hour and we had patch repairs and running water again. Highly recommend this company for your plumbing needs.
Kyla O'Keefe
8 months ago
Mario was extremely helpful and fixed everything perfectly. I couldn't ask for better service!!
Isabella Santos
5 months ago
Hi, I needed some bathroom and pipe repairs for my parents home and All Masters really got the job done in a timely manner. Mr.Farias who completed the job, was very helpful and professional. Would highly recommend and definitely plan on using their services again for all my plumbing needs.
Lovely Rita MeterMaid
4 months ago
Alberto Sanchez was very respectful, honest and personable.
William Traylor
8 months ago
Dan was outstanding and very efficient. We needed a 911 call out on New Year’s Day holiday, and they came and finished within 3 hours. Price was very reasonable as well, especially considering it was an emergency!
My technician was prompt for our appointment.He was thorough in finding our leak.He communicated his finding and answered all of my questions and concerns. Trent was a great technician.Great experience overall !
Alaina Shelby
8 months ago
Josh B was very professional and got the job done. Great customer service!!
Christina Dominguez
a year ago
Junior was great very knowledgeable, and helpful! He did a wonderful job and we will definitely be using this company again!
All Masters is a conscious company when it comes to treating their customers as A1 quality. The technician was very prompt, and professional. I would recommend them to anyone in my circle. It’s that old-fashioned customer service. Thank you for everything.
The message you included was: Roy arrived earlier than appointment time and got right to work. After digging to the leak, he explained what he was going to do. After he repaired the leak he had us look and told us what he had done. He double checked the meter before filling up the hole and cleaning the area of lawn he had to work in. He was very respectful of our landscaping and was courteous in answering any of our questions. Once we checked all our interior faucets and he was okay with the job, he gave us a copy of a description of what he did. He was aces. Totally pleased. We'd recommend All Masters Plumbing to our neighbors and friends for sure.
Angelene Tropp
9 months ago
Devante was very kind and efficient. He fixed the problem in a matter of minutes. I would recommend this company to anyone needing plumbing work
Erica Johnson
3 months ago
Ask for Audi when you call All masters plumbing he was great installed our garbage disposal and was on time . Very Happy with the service
Junior was absolutely amazing. Called with an emergency of a back up. Super nice and respectful. Awesome awesome awesome
Shay franklin
10 months ago
Devant’e came out and took care of my clogged drain. Very courteous and professional... and knowledgeable.
Audi was awesome super efficient and has a great attitude
Junior Aviles was very informative and and up front with his assessment of the services needed.
Austin did a wonderful job,fixing the plumbing problem.
Angel Sanchez
7 months ago
Audi was amazing ! Super knowledgeable! Great energy ! Super professional!
Isabelle Geiger
8 months ago
he was so nice and helped my family dearly. definitely recommend
Matthew Fisher
4 months ago
Lindsay came by and found the root growing through our sewage pipe, which had been causing backups and flooding. Absolute joy to work with!
Our technician Trent, went above and beyond our expectation, we needed an emergency fix on the front outside faucet, with the call, drive and labor time (less than 3 hours). The wife and I called at least 8 or more different plumbing companies all booked up till Monday (even for an estimate or emergency), these guys squeezed us on A SATURDAY, highly recommend, ask for Trent.
Junior , did an exceptional job figuring out where our leaks were. He was so persistent in his efforts. We appreciate how he was concerned about our families safety. I'd use this company a thousand times over because of my experience today. Please recognize this exceptional employees great work ethics and professionalism.
Saul was amazing! Very polite and knew what he was doing! Very satisfied with his work.
Renee Wooderson
10 months ago
Several hours late for the estimate i had to pay for and then quoted 5k for a new water heater which is too much. Then second company quoted around $1300 for the same thing. They also try to sell memberships that you do not need.
Josh B was awesome. I get to shower now after 14 hours with no water.
Had an emergency plumbing situation. Devante showed up within an hour of reporting it and also fixed the issue within an hour. Very clean, professional, friendly, informative & efficient!
Devante was eager, quick, and skillful in the after hour plumbing repair. We appreciate All Masters coming through in a much needed last minute call.
Myranda Miller
a year ago
Josh B came out to assess our irrigation leak issue and could not have been more helpful. He was able to explain everything in an easy way for us to understand and very attentive to our concerns. Could not recommend more!
Josh B gave us good customer service and changed out our fill valve
Jeffrey Joyner
a year ago
Audi did a great job! Very friendly and was on time and fast yet thorough with his work.
Junior did a great job ! Very professional and friendly . I highly recommend.
The people I worked with at All Masters (Lisa and Mike) were both very helpful, friendly, explained things well, extremely timely and the price was very good for repairs. I felt like their top priority, and it wasn’t an emergency situation or anything. I very Highly recommend this company based on my experience.
James Mcnair
10 months ago
Devante was prompt courteous and was able to clear the problem without pulling commodes. He was knowledgeable and explained the process he used that involved a power wash of the drain system .
Very satisfied
Junior was excellent. Very knowledgeable and I will recommend him to all my friends.
I was very worried that nobody was going to be able to fix my problem, but I can surely say that all masters plumbing was able to resolve it quickly. We had Hot water running in one hour, without having to face many challenges. Special thanks to Collin for being able to troubleshoot in a timely manner.
Jenny Pedroza
2 years ago
Like much of my area we were ill prepared for the snow storm of Feb 2021. We didn’t have electricity for almost four days and as a result our hot water heater had several broken pipes. It was a mess. We started calling plumber, most which never took the time to even call back. However, I also called All Masters Plumbing. The phone went to a message on my first try and I was losing hope, but before I could try again they called me back!!! Like right away. They were honest about the length of time it would take and how busy most of the plumbers in the area were. They were able to get me in on a Wednesday and I took it.Not only were they on time...they were EARLY!!! Rudy was our first technician and he showed us what was wrong fixed our fittings and ordered another hot water heater. By the time he left we had running water for the first time in five days.The best news came on Friday. Our hot water heater was ready and would be installed by that evening. Dillion told his boss he would work later just to get it installed. Again he arrived well before we thought, but still late for a Friday night. We had hot water in less than an hour. He was so nice and thorough.Needless to say, I would highly recommend this plumbing service. I hope we don’t have to use them again, but I’m saving their number into my phone just in case.
Austin Murray was amazing! To be honest, I didn’t go through with the plumbing work due to a scheduling/scope of work misunderstanding (so I can’t speak to that part) but Austin was so kind and understanding. He walked me through my options and gave top notch service.
Mario was and nice and professional. He was great!!!!!
Angel was professional, knowledgeable and attentive with the issue. Communicated everything with a timely manner.
Erica Johnson
7 months ago
Audi was great! Couldn’t be happier, he was prompt, professional, and very knowledgeable. If you need some one call All Masters, and ask for Audi! He offered a quick solution and fixed the problem fast! Definitely recommend.
India Roberts
9 months ago
Josh B and Austin did a quick and efficient job. Determined where the leak was coming from and repaired it. Even gave additional preventative tips for the future.
Worst experience ever. Took over two weeks for parts that were promised in two days. Overpriced, took a credit card and charged me for services I did not authorize or sign off on. Go somewhere else! When I called to talk about clearing up my dissatisfaction, the woman on the phone continued to talk over me and would not listen to any of my issues.STAY AWAY FROM THIS COMPANY!
Professional people! Mario came out found the problem & gave me an estimate no BS straight to the point , will be recommending to family members!
Charles Wright
7 months ago
Audi and collin are awesome. They have a great attitude super knowledgeable and they stayed to help even though they were busy. Made sure that I was satisfied I would definitely recommend to anyone. GREAT GUYS!! GREAT COMPANY!!
Jon-Howard Hanson
10 months ago
Junior came out and did a plumbing inspection, even had to climb onto the roof to do it, and did a fantastic job walking us through the video of the pipes and explaining the different issues he found and quirks about the property that were useful for us to know. Would definitely recommend.
Brandi Grant
10 months ago
Devant’e was great! He was very professional and cleared out my clogged drain. He was also on time. Highly recommend!
All Masters is our go to for our real estate business and personal home plumbing. They are professional and very skilled. Their pricing is fair and great value! I have worked with multiple technicians and master plumbers they all were great. Recently, Rudy was our plumber and he came out and absolutely made our day with his professionalism and courtesy. He diagnosed our problems and educated us in the process. I would recommend All Masters Plumbing and Rudy to everyone.
Junior was a great help today. Told me everything that was going on with my unit and how I can take care of it. Awesome service call.
Josh B. Was onsite fast and efficient and got my main sewage line back up and running in less than an hour.
Junior came out and was able to confirm our diagnosis of the slab leak, leak detection was setup for the following Monday (Junior came on Saturday). The office staff answered the phone when I called because Junior was running late - and they were able to help me.
Junior and Edward were great. Very professional and efficient when installing my new toilets! Will definitely use again for future plumbing.
Kathryn pyle
10 months ago
Devante was very professional. He did an excellent job. Excellent!!!!
Jessica Wilske
6 months ago
We had a great experience with our tech, Junior. He came within our allotted window and offered tips for our issues and maintenance in the future.
Junior was very professional and did a great job with his inspection. He explained the details of the work very cleary and made sure everything easy to digest.
Thank you, Thank you, Austin, for a job well done! Austin deserves a large raise so please consider giving him one!Very polite. Did a great job! Will call you guys again!Fran
Hector Cabrera
7 months ago
Technician: Collin Bailey
Found and fixed a water leak under my kitchen sink. Made sure there wasn’t any other leaks around the house. Installed a new kitchen faucet. Highly recommend.
Robin Hibbard
8 months ago
Junior was amazing. He went above and beyond to get our business up and running again. I would use him again in a heartbeat.
Used All Masters Plumbing and Josh B. came out. He was great, friendly, and very knowledgeable. He did a great job! Kudos to Josh B.
Austin was amazing. He was so damn helpful.
Karen Pietsch
6 months ago
Lindsay was great. Very professional
Josh B came out and found our problem and fixed it very fast. Highly Recommend
Marcela Torres
10 months ago
We had the privilege to work with Devante. He was very informative and professional. He did a great job at fixing out issue and the process very quick and easy.
Julian Kinchen
3 months ago
Josh B - came out late and established flow on our lines.
Naomi Morales
2 years ago
We have used All Masters Plumbing for the last year or so, and have been really happy with them. We've even referred family and friends to them. My husband is a Disabled Vet, and they have always taken care of us. Each time they have come out, we've been told that our main sewer line needed to be repaired.The first quote we got was from a guy named Austin for $1200 to fix the break in the sewer line. At the time, we couldn't have it fixed, but we did call back when we were ready, and we were told that Austin no longer worked there and they couldn't honor that quote because he wasn't qualified to give quotes for jobs like that and because the quote was a few months older. We totally understood.Our sewer backed up again a few months later, so we had another technician by the name of Rueben come out to clear it out and give us a new quote. While he was here, he informed us that we had two breaks, one in the yard and one under the driveway. He quoted us $2900 for them to come and fix them both.This Monday, my husband called to make sure they would still honor that quote to come fix our sewer line. The woman on the phone looked up the quote and told him they would. That being said, my husband let her know that he was going to go ahead and secure the loan for this job after they hung up.Coincidentally, our sewer line backed up that night, so we had them come out yesterday (Tuesday) to clear it out. While the technicians were here, they marked the yard and driveway up so when the crew came out, they knew where to dig. Apparently, while they were doing their markings, the older tech noticed that the quote we were given (and had already secured the loan for) was severely underbid, so he called their boss, Doug. Because there was an issue with the quote, we were told that Doug would be out here today (Wednesday) to speak with us about the issue and probably do his own measurements.That didn't happen. When I answered the door, I fully expected Doug, instead was greeted by a young man who handed me a piece of paper, and says, I was told to tell you this is your new quote. Without knowing much about the situation and on his way to another appointment, he was told to drop this quote off to us. Doug didn't even have the decency to show up himself to speak with us about this new $11,000 quote and why they wouldn't honor the quote originally given to us.My husband and I called the office and spoke with Doug. He was less than apologetic and severely unsympathetic to the issue. He tells us that Reuben was fired for underquoting jobs and he's lost money for that reason. When we told him that we had already secured the loan, he tells us, Well, you can just give it back to them. Yeah, we realize that, but that isn't the point. Doug didn't even come out to look at it himself, and didn't have the decency to call us to explain anything!The fact that your company hired someone who didn't know how to measure or quote properly is not our problem. We were told Monday that the quote would be honored, so we took a loan out and now we are being told that we are gonna have to pay $11,000 more to get the job done, that is absurd! Then he tells my husband, Well, you don't have to use us! Are you kidding me!!?? We won't use your company and we will make sure to give it bad reviews on every platform possible! DON'T USE THIS COMPANY!!! THEY HIRE INEXPERIENCED AND UNDERQUALIFIED TECHNICIANS AND WON'T HONOR ANY QUOTE GIVEN BY FORMER EMPLOYEES. THEY WILL FIND AN ISSUE WITH ANY QUOTE GIVEN.
Junior Edwards and his assistant did a great job with replacing a faucet cartridge. Very knowledge, answered all my questions and very professional. So glad to have had these guys doing my repair.
Terry Mckeny
3 months ago
Well first of all Alberto showed up on time, is well mannered, represents the Company in an awesome way, took the time to walk me through the details of what needed to be done, and is a very STRAC MAN!Doug came later and used a camera because Alberto remembered that was something available to me; so he contacted him (or the Office), to ensure I received that Service, free of charge.Alberto is a very personable person and gives Customers exactly what they want!
william mesker
7 months ago
Junior performed great excellent service in efficient timely manner. So happy he was able to help us out! 👍
Shanell Wilson
2 years ago
Very efficient from the 1st initial call to the water heater install. The communication was great throughout the whole process. Work was completed in a timely manner which included a little extra due to city code. Definitely the 1st call I will make if I need a plumber in the future.
Audi was very informative and showed us the hard water levels which was causing our leak and how we can fix the issues.
Katie Haugen
9 months ago
We hired this company to come out to our house for clogged kitchen pipes on Friday. Our window for a technician was from 12-4. Prior to our technician showing up at 730 that evening, we had called numerous times for and ETA update. We had spoken with Douglas around 3 whom was very polite and said our technician was finishing up a job but should hopefully be en route in the next hour. We called back around 430 when we hadn’t heard from anyone and we were connected with Lindsey. Her attitude was atrocious and she was completely rude. Rather than saying goodbye at the end of the call she said “mm’hmm” and hung up on us. We called again at around 6 and she was even more unhappy to hear from us and said that this tech was dealing with a big name restaurant issue and we were next but it would probably still be hours. My husband asked if they had an on call on duty and she said yes, they come on at 7, go to a meeting and then she already had 4 people on his list. So my husband started that it being our 5th call to them, already 6.5 hours waiting that we were an escalation call at this point. She said he wouldn’t even make it until after 9 like we were the problem. She was so rude to us and again said mmhmm and hung up. We’ll josh came at 730 and tried to pull a fast one price up charge $from $229 to $339 to run a snake. My husband told him we weren’t interested so he gave us back the original price he had stated. The $229. He then ran a snake, said we needed a hydro blast, sent us an estimate for $1150 and essentially did absolutely nothing. We found out there were other options for our issue and Josh could have fixed it simply with one of the other options. At this point after all of the service over the phone this seems very personal, as though we were just completely taken advantage of because we were persistent to get a technician, mind you we were very polite even considering how we were treated. Well now we’re out the $229 and have had to go with another company whom stated this company took advantage of us and could have simply cleaned the line but we never received that option. If you want abusive service and to be taken advantage of, we highly recommend. Otherwise think twice before using this company. Also, hire experienced dispatch and customer service whom treat the customer with respect. I’m sure this could have been handled much differently.
Junior was great he identified the problem and explained the repairs needed clearly.
sandy watson
3 months ago
Junior did a great job repairing the line outside
Linda McGuirk
5 months ago
Junior took care of our plumbing problems and fast! Great job!
Laura Holliday
4 months ago
Audi Mendez is very helpful giving to keep my drainage working. Very honest that it may work since my home is built 1967
Taiwo Olumesi
4 years ago
Roy was very professional. Arrived on time. Discovered the leak in a few minutes. Fixed it in no time. Very experienced. Definitely appreciate his work and will recommend to family and friends.
Junior and Edward, was very professional did a great job diagnosing the problem. Explained all the work options also the payment plans available for the job.
Super happy with this company!! Luis Lopez came out and completely fixed our issue in a very timely manner. He was very professional and thorough. We will use them in the future!
john biedebach
2 years ago
Keith from All Masters came out and he was great. We had a burst pipe from snowmageddon 2021 and we had a hard time finding a plumber. All Masters was able to get us scheduled and they did a great job!
Ashlee Adams
5 months ago
Austin and Junior were great! They walked me through the plumbing issues in detail and were very professional.
Great guys, friendly and professional. Finished repairs and cleaned up after themselves. Even took on clearing a wasps nest. Answered all of our questions patiently and in detail. We were in a real bind and they came as quickly as possible. Called again for then to repair a separate problem. Old house =old plumbing. Planning on using them for the water heater next.
Maurice Smith
7 months ago
Junior was very professional and helpful for any future issues.
Junior was very informative and helpful. I look forward to his return for future work
Myles was very professional and knowledgeable. I would be happy to have him as an employee. Overall, a great experience. Jaeson
Our technician went out of his way to help me . He spent a considerable amount of time explaining in detail the possible issues with our old water heater and the benefits of both a traditional tank, and tankless replacement. We could not be more satisfied with the quality of their work. Absolutely professional, knowledgeable, friendly and competent! We would highly recommend All Masters Plumbing and the entire team!
Tiffany Ortiz
7 months ago
Jr was great very professional and nice fast and efficient I will definitely recommend his service anywhere!
All Masters went above and beyond to ensure that the job was done completely and correctly. I needed a hydrojet cleaning for my sewer lines and I needed a camera run to find a cracked pipe. The technicians were extremely knowledgeable and professional. They sliced right through the roots blocking my sewer and the camera located the break in the line very quickly. I highly recommend All Masters for plumbing needs.
MrsCandice Valentine
6 months ago
Thank you for you services! Very polite and professional!
Austin Murray
Josh B and Alberto came out and established flow on my laundry line.
Jody VanDrimmelen
7 months ago
Junior was so helpful and took the time to explain what was happening. He was polite and even stayed till 8:45pm to make sure everything was ok. Great employee!!!
Najah Rayford
9 months ago
Junior was great! His task was tedious but he handled it very well!!
Michael Lopez
a month ago
Austin was professional and on time. Let us know what was wrong in a knowledgeable way.
Kathy Rowell
2 months ago
Josh B did an excellent job. Responds immediately and answers all questions asked.
Lana Thompson
2 months ago
Austin did a fantastic job. I really enjoyed having him as my plumber even though it cost me an arm and a leg.
Keith Buffin
6 months ago
Mario and Josh are an amazing duo!!!
Best work for Staybridge Suites Denton ever!!! Will be using these guys and this company from now on!!! 5 stars!!!
Deborah Hope
8 months ago
Josh B. He was helpful. It's nice to know they're still honest people in this world.
Austin was excellent at clearing our drain. Would highly recommend all masters plumbing.
Miriam Hinojos
9 months ago
An excellent service by Jr couldn’t of found a better person for the job, it was a pleasure having him. Very professional with outstanding costumer service
Educational Festival
9 months ago
Junior came to review the plumber issue with water leaking from the shower faucet. He took time to explain want needs to happen and why water was splashing out of the shower. I trusted his recommendation as he demonstrated what the repair will consist of. Example, going into the wall from the closet to Change the shower hardware and wanted me to know the service does not involve repairing the sheet rock.Very warm and welcomingSaudah AZiz
Jessica Delrie
3 years ago
All Masters was able come out the same day I called. They assessed the issue and got it done quickly. Trent did an excellent job and I could tell he takes pride in doing his job.
Elizabeth Lewis
4 months ago
Audi came and did our drain cleaning when we called All Masters, he was great! Thanks!
Peyton Hayes
5 months ago
Josh B did a great job on my outdoor faucet! I would definitely recommend!
Mike did a great job on a VERY old water(older than he is), but after a might6 battle the water heater was subdued. Seriously, Mike did a great job for us, we would use him again.
Miguel Gomez
9 months ago
This place is a scam, I have been trying to get a refund. When they came to my house and explain what happen, all they did was offer a service I didn’t need nor wanted. The plumber just keep pushing for the hydro washer. So I assume it may fix the problem instead, just costed even more money and more damage to my house. Please everyone stay away from this company!
Junior was very knowledgeable and explained everything clearly where I understood. I enjoyed doing business with him and will definitely refer All Masters Plumbing to others.
Cheryl Broecker
4 years ago
I was very happy with the services of All Masters Plumbing. My old leaking water heater was replaced. While the technician was working he noticed that the well tank was also leaking. I had not noticed and I was able to call the well people out right away before any further damage. The technician was courteous and knowledgeable. If I need any more plumbing services I will be sure to call All Masters.
patrick mcgrath
a year ago
Luis was a great worker and did not give up until he not only found the problem but fixed it. Helped out financially..definitely use again but I hope not.
Kathryn McCarthy
9 months ago
Devonte worked for a couple of hours on a Sunday to clear out my sewer pipe. I was very impressed with his work and would definitely use him again.
After this crazy winter storm here in Texas. They made it to our house in less than 6 hours. The technician was very cordial, transparent, and knowledgeable. Even when they could have gouged me, they did not. The price was very reasonable. Thank you again!
atanda ajibola
7 months ago
Junior. Great technician. Went above and beyond to get the job done. Thank you.
Arrived on time. Really informative. Went to chase after my cat when it ran out. Austin Murray did an excellent job changing our garbage disposal. 10/10 recommended Austin Murray. Will use this service again
Celia Christie
4 months ago
Dan and Zach are pleasant and professional! Explained what needed to be fixed for our water heater, clearly!
Danielle Goodson
5 months ago
Audi Mendez was super nice & helpful in explaining everything
Junior and Mario was very professional and helpful
Caitlin Layton
8 months ago
Lindsay was so helpful and knowledgeable! She took extra time to explain everything. We have yet to be disappointed by all masters plumbing!
Chris McDonald
4 months ago
Austin was wonderful, thorough, and prompt. Fixed my toilet on the same day.
Clayton Hanks
10 months ago
Mario was responsive in addressing my needs, fairly providing the cost before work began. The responsiveness of Mario won him the job, even though other companies came in with lower cost estimates.
Vanessa Melendrez
3 months ago
Junior was very attentive and answered all our questions. Very professional.
Thank you Junior
Junior has been incredibly helpful and courteous, especially considering we and the plumbing company both have been having to deal with the hassle and frustration of waiting for the rental management company to approve what has been a serious issue in need of an immediate response. I definitely appreciate All Masters Plumbing and especially Junior. (Avoid renting from Rentready Homes at all cost though.)
Tiffany Owens
7 months ago
This is the worst and highest plumbing company period. They came out charged over 1300 to fix nothing, they promised that if the use the power jet through the sink pipes that it will surely work, and it did not. Then they claimed that it's probably a crack in your pipe line let us charge you an extra 250, not knowing that I have common sense cracks leak not continuously keep water in the drain, and garbage disposal, nevertheless to make a longer story short this company is a scam, and I will never recommend.
The two gentlemen that came to our house (Myles and Dylan) were extremely courteous, professional and did an excellent job repairing our plumbing issues. They ran into a little hiccup (not caused by them, but caused by others), but they didn't hesitate to find a solution and immediately continued with what needed to be done. As for the office staff, I call almost daily (because insurance is requesting this and that), but they are always pleasant, professional and courteous. My husband and I are glad we found All Masters Plumbing!
Megan Baldwin
9 months ago
Josh B. was excellent in his service and explanation of everything. I have absolutely no complaints involving the technician.
Joanne Romans
4 years ago
All Masters Plumbing was very professional in setting up the appointment, notifying us of appointment time, updates via texts and emails when technician was on the way - almost like the driving apps. This provided great customer service. Problem was resolved the same day. Thank you.
Audi was absolutely fantastic!! He came in and replaced our toilet after it decided to use 21 gallons an hour. He was very courteous and kind. I have a 6 month old baby and he made him laugh alot the day he came to figure out what was wrong with the toilet. The day he came to replace it I left very clear instructions with dispatch that I needed a quiet environment because my baby just had shots. Audi followed them all to a tee! You couldn't even tell someone was installing a toilet in my house. He is very respectful and a funny guy! He definitely put a smile on my face and my kids too!! We will definitely be using All Masters Plumbing next time! We'll be asking for Audi!! 😁
Michael Harden II
8 months ago
Junior Aviles was great. Great attitude and service especially on a holiday!
I’d recommend him anytime!
Audi is very professional, thank you all masters
Rhonda Fenley
3 months ago
I found Junior to be very informative and very knowledgeable and friendly and he did his work fast how's and did a very good job
Elizabeth Hampton
8 months ago
Collin is great! He did a great job and explained everything very well.
Bridgette Malone
5 months ago
Austin informative, and customer service was outstanding!!!! Will contact for future business.
I think most Texans will remember Feb 2021 for a bit. Frozen, burst pipe kept us without water for a few days. Despite the overwhelming demand the 2021 storm brought, All Masters came out on a Saturday and got us up and running in under two hours. Our technician Reuben was very knowledgeable and efficient. We had a bunch of questions and he had all the answers. Thank y'all so much for the excellent work! I am going to end this post so I can go take a shower :)
Junior is the best every time I have issues on my property he always here on time to always help me out I recommend his services all the time if you have any issues on your plumbing or gas leaks he is the one to call
Momnica Brown
3 years ago
I had an opportunity to meet with the technician name Charles O'Neal, he was very help. He explained our option in detail and when he gave an estimate i wanted to cry. Charles assured me that All Master could help and provide us with the best options possible. I appreciate the assistance they have provided and making the job affordable to my family. Thank you All Masters Plumbing for your assistance.
Great customer service, called them on Friday needing a water heater that was leaking badly replaced and they showed up on Saturday at 7 PM to get it done for me! Price was amazing and couldn't believe they worked that late to ensure I didn't go into fathers day with family in town with a bad hot water heater!
Dusty was very friendly and was very knowledgeable. He knew what needed to be done and listened to what I was experiencing. I would definitely call Dusty back and this company.
Karleen Dickey
4 months ago
Austin was very timely very polite knowledgeable fast and clean
Jasmine Rivera
2 months ago
Jr did a great job explaining the possible source to our problems
Corey Bryant
5 months ago
Audi was awesome. He got or drains working again definitely would recommend all masters to anyone.
I had Michael as my Technician today. I have to admit in the past I wasted money on Ben Franklin (who by the way put my my hot water handles on backwards). All Master plumbing is better and the professionalisms, kindness is what’s missing today. This is my second time using them and I am very satisfied with price and service
Mario was very kind and very efficient with his work he made me feel very secure about my pipes
Junior performed a camera scope. It wouldn't let me click the *service not listed* option. He did a very good job.
Josh B
What a nice young man, did an excellent job doing his part. You guys are lucky to have him on your team, especially in these days.
Mike Treadway
a month ago
Clogged condensate drain. Appointment window was same day 11am-3pm. They showed up at 4pm, fine. He was friendly and nice, but told me that snaking it won't fix it, only hydrojet would fix it. He told me that was $1250! I said no thanks, I'll get another opinion. He then goes back to his van and comes back and asks me what I was expecting...and I said not $1250. He goes back to his van and comes back to tell me he spoke to his manager and thinks he can snake it for $320. This feels dishonest to me, given 15 minutes earlier he said snaking it wouldn't work and wanted $1250 for hydrojet. When I asked him what happens if he isn't successful with the snake, he told me it's only not worked once! I felt like I was dealing with a car salesman, and I do not trust this company and will not be calling them again.That being said, he did take care of my problem in 10 minutes (with the snake), so 3 stars.
Lindsay did an amazing job of helping us out tonight. She demonstrated great customer service by explaining what the problems were/could be and how we could fix them. It is clear that her goal was to make sure we were completely satisfied and that the problem was addressed correctly. This is a wonderful change from the normal plumbing services that are trying to do as little work as possible and still charge hundreds of dollars. Thank you, Lindsay for caring about us and our situation!!
Richelle Halcom
4 months ago
Audi did a great job
Junior came quickly during off hours, helped me identify issues with my water valve and was very professional and helpful.
mario is one of my favorites to come out and help! he was professional and on time as always
Josh B gave good customer service
Kaleya Hardin
4 years ago
I'm not sure I've ever had better service from a plumbing company. Austin was prompt for the appointment...took a look at the problem and immediately knew the remedy. He worked fast and even gave me tips about how to avoid destroying a garbage disposal!
Austin very professional and clear on explaining everything !
I had terrible experience:They came to fix kitchen sink clogged issue on Jan 4th, 2023 , paid 249$ for running snake ( they need you pay first, instead of pay after work done) - did not work, then they say can definitely open the drain with hydro jet which we need pay 1050$, we paid that however we feel this seem a lot but we have to solve the problem. Also paid first then they did run the hydro jet from the outside. After than they said it fixed and they suggest that we pay another 2494$ for camera for warranty, we did not accept since at that point we paid 1299$ just for fix the drain and it fixed according to them. On the evening of Jan 6, tenant called said the kitchen sink still clogged when she check it and she said she did not use it since they plumbing fix. We contact All master plumbing right away, then we got to talk to them on Jan 7th, they refuse to fix without more payment, which is camera and hydro jet again, the hydro jet cost can be applied to further work. They denied that they did not fix the issue and said that we could dump a gallon of grease into the sink ourrself ....I requested some refund of the hydro jet charge but they refused. We had terrible experience and stepped away from them because this is like a trap ....
krishna patel
8 months ago
We had junior as our technician he is superb .He is very friendly highly recommended him !
Saul is such cutie he came to check our office toilet gave our boss a quote & even though they didn’t hire them he kept it very professional & was real good at explaining what needed to be done.Hope my boss reconsiders so he can come back :) wouldn’t mind the seeing him again.
Kathryn Brodie
3 years ago
I really like that Charles is very professional parient and understanding. He took his time and answered all of my questions without making me feel dumb. He was on time and very caring. I would recommend Charles to all my friends and family. If I ever need plumbing work again I will make sure I contact Charles.
Maddie Henderson
a year ago
Junior was amazing!! He helped us out and gave us valuable information for the future. He was great!
Alexis Cafarelli
3 months ago
Josh B is very friendly and helpful
Shontil Croom
5 months ago
I called after midnight and Lindsey came right away and helped with my plumbing issue. She was knowledgeable kind and quick with the service. I will definitely use All Masters Plumbing again and I'm asking for Lindsey.
Austin and his team were the best! Very professional, patient with our questions. His team were great - they are incredible, no damage. The had to dig under our home in two locations. You cannot even tell where the repair is at. Austin's experience also provided us with knowing the job was done correct.
Sink would clog up very quickly, after Mario fixed it I can run water for minutes at a time without any backing up or clogging.
Carolyn Laney
6 months ago
Austin Murray did an excellent job. Very professional, knowledgeable, and great personality.
Our first floor toilets backed up and flooded and it just wasn’t fun at all but I called these guys and the customer service rep and plumber were both kind and helpful. Junior was professional, unclogged the drains, and communicated the problem and resolution. By the time he left, our water main was back on and the toilets are working. Thanks guys!
Devin Delaney
9 months ago
Josh B and Austin were very friendly and did a great job. Thanks guys-
Kimmi McDonald
a year ago
JrDid an awesome job exceptionally wonderful job he is outstanding and does impeccable work he’s very professional and and super friendly please evaluate him and give him a raise you have a very very good guy I felt very safe thank you so much
Shannon Chant
4 months ago
Austin was extremely professional and explained all steps before obtaining approval to proceed. I would definitely use him again!
Raymond Jones
7 months ago
Josh B did a wonderful job opening up my line!
Alex Gutierrez
7 months ago
Austin Murray was a great plumber and explained everything that would happen before it happened. Thanks All Master Plumbing.
Audi did a wonderful job! He worked hard and with urgency to repair our plumbing issues.
Griffin Griffin
a year ago
Audi came out and took care of my clogged drain. Very courteous and professional... and knowledgeable.
Lanitia Gates
10 months ago
Mario was very professional and explained everything in great detail. I would highly recommend.
Junior was wonderful. He was quick and kept us informed of what he found and the cost along the way. He was professional and friendly.
My experience will All Masters has been superb. The office staff was very helpful in making appointments and keeping me informed. Jon, the technician, was awesome. He diagnosed a plumbing problem I've had for a long while but no-one could figure out and he fixed it the same day; he also came back on another day to be sure that all was well. I would use All Masters again in a heartbeat.
Shelly Fijewski
10 months ago
Junior was so nice, he was on time, it was a back to back faucet and was a difficult job. I will call them again.
We had an emergency plumbing problen Ysaul Pulido from all masters plumbing came out and did his job! He got the clogged pipe cleared out. It's cold and dark but he was still very professional and friendly. I would recommend him and the business.
Kureka Middleton
10 months ago
Great professional company! DeVante was my technician very knowledgeable, and quick service. Will definitely do business with them again!
Audi came out last night and he was awesome..couldn’t have asked for any better customer seevice.. he was so attentive of what needed to be done and gave great and honest advice and suggestions..all around a good guy and great experience.. thank you Audi!
Faith Tennent
6 months ago
Josh B was FABULOUS!! He was very polite, personable, knowledgeable, and talented. He repaired all our plumbing issues and we would absolutely recommend him to others.
Austin Murray did an excellent job cleaning my sewer and toilet.
Jhin Yu Frey
10 months ago
Junior was very professional and straight forward in his assessment.
Itzel Painter
5 months ago
I had a leak and couldn't find where it was located, they came out charged me over 600 to find it and tour up my slab and couldn't find there leak, it wasn't even under the slab it was in the garden bed. then they charged me for the labor to dig and repair the slab but said they could give me a small credit... Would not use them, they are understaffed and none responsive
Junior was on time and very helpful. He understands his trade.
Terri Jennings
3 years ago
Last minute decision to call them after using draino, crystals, ect. Called them and they were out here WITHIN ONE HOUR! how great is that?!?! Yes, I know ... GREAT! Austin came by, fixed our problem, and went on about his way. Very professional, knows what they are doing. I hope I don’t have to use them again(because I’m hoping to not have a clog again) , but I’m sure I will haha!!! Thanks!!!
I was referred to this company by a friend building a home and called them to help me with a remodel. It was discover that we had a plumbing problem underground on the outside. They came out as scheduled and completed the job in a timely manner. They were professional and the price was fair. I would recommend this company for any of your plumbing needs.
Adriana Vineyard
5 years ago
They were called from our home warranty department. We never asked them to come, nor confirmed an appointment. They sent someone out anyway, and we told them we didn't need them to come. The warranty company is now saying we have to pay a co-pay. I called all-masters and told them we didn't confirm an appointment, they just argued and said we did. My real complaint is when I spoke to the office manager and explained the situation. I told her no services were rendered, please just tell the Warranty to not have us pay the co-pay. I told her if I have to pay for no services I would be forced to write a review online about a company I never even wanted to deal with. She said your not going to threaten me! And hung up one me. Very unprofessional, problem could easily been avoided.
Got a water heater installed 2020, broken in 2021 replaced gas valve, just a year later they said they don’t have warranty, so they charged labor fee. Then this year 2022 broken again, called and didn’t show up the first day, second day says no warranty and nothing, wants to charge up to thousands to fix. I said I’m not sure will get back, then they charged me $89 consultation fee and left. Unbelievable, you guys chose the water heater, you guys installed, issues after issue, and then tells me no warranty, not responsible. Terrible company
pearlie bell
2 months ago
Josh B came out and was effective In figuring out our problems. Also found problems we didn’t know we had.
Heather Cooper
3 months ago
Junior was amazing. Came out same day and was able to fix the issue shortly after. Would highly recommend him for any job.
Saralyn LeMonia
7 months ago
Austin murray.
Mr Austin was very helpful and knowledgeable on what our situation was great guy can't wait to see him again.
Kendral Mosoti
10 months ago
My client Emery W. had service done
Thank you Josh B.☺
Myles was great he was awesome and professional. Was honest on the work needed and fair on the price. I will definitely recommend.
Erik Golden
11 months ago
Please do yourself a huge favor and don’t use this company!Let me begin with a disclaimer. The technician who came to our house was very kind and respectful. This review in no way reflects upon him as the overworked messenger.First things first, we were scheduled for a 4 hour window between 1-5pm for the technician to show up. 5 o’clock rolls around and I haven’t heard anything, no calls, messages of being behind schedule, nothing. I called them and was informed they were behind schedule. The technician didn’t show up until after 9pm. I didn’t expect anything as a result, but in case you’re wondering, no there was no discount or anything for being so late.Now on to the reason for the appointment. After buying a gas stove to replace the existing electric stove, we realized there was no gas line to this appliance. I located the existing gas line in the attic, which conveniently runs from the front corner of the house through the HVAC systems, and then on to the opposite back corner to feed the fireplace. We had a technician come out in order to receive a quote to run a new branch from this line to the stove. Per their estimate it requires 30 ft of pipe (plastic or flexible, not black pipe) down a single 2 story wall with a cut through the exposed framing in the attic, a cut in the dry wall and frame at the upstairs juncture, and then a dry wall cut at the stove. Maybe a bit more complicated due to the walls being finished, but nothing to crazy.This is where I was really caught off guard… I was quoted nearly 6k dollars for this job. I can’t imagine the justification for this outrageous number. The parts would cost maybe $200, I could see 2-3 hours of a master plumber at $150/hr, and then of course things like permits, etc. Even padding profits, there’s no way this should have cost more than $1200 max.This company has many reviews because they pressure their technicians to ask for Google reviews. Please don’t fall victim to companies like this. They will charge you outrageous amounts, and many people are to naive or uninformed to realize they’re being ripped off. If I can help even one person avoid this, I’ll consider this a win. Please do your own research, and follow your gut, but you can’t say I didn’t warn you!
We are changing our vanities in both bathrooms. The ones we chose required the plumbing for the faucets to be moved. They came out quickly and their prices were reasonable. The Technician Olvis did a wonderful job. He was very friendly, quick doing his job, and did a great job with his work.
Two members of their company, Lindsay and Junior, came to our house and they fixed our immediate problem and diagnosed the underlying issue.
Very impressed with the work that I had done and by the team who had done so. One who stood out was Dakota Hernandez. Dude knew what he was doing and has great character to become his own boss someday. He has great knowledge and more than capable of taking on copiously tasks.
Vickiyun Saldana
a year ago
Audi was very helpful and provided us with all the information that we needed to fix our problem. Fast and friendly and I would recommend them all my friends.
Justin Hewitt
2 years ago
They installed a water heater for me last December and I noticed a leak. They were able to dispatch a technician the same day. Dillon was very through with explaining the repair and provided pictures as well. Great service!
Shaundale Johnson
2 years ago
Mike was very helpful. 😊 I wanted to hug him but respected social distancing (no thanks to Covid-19). He found and fixed the problem. He was genuine and courteous, kind and professional. I highly recommend!
Walter Cheatle
a year ago
Audi & Luis were very professional & quickly installed a new faucet. They gave us excellent service and instructions about proper care and troubleshooting.
Victoria Chok
2 months ago
Junior was amazing! Great customer service and attention to detail. 5 gold stars!
Melissa Heltzel
6 months ago
Austin Murray was fantastic! Very professional and knowledgeable.
Raied Makhamreh
a year ago
Junior's work ethic was on point, great source of knowledge; was able to acertain the problem and come up with a solution quickly. Great conversationalist, very humble, overall a great experience. 10/10 would recommend
Donald Burns
10 months ago
We were having troubles with our kitchen sink draining. Mario was excellent, he came to help right away and was extremely professional. Everything works like new now!
Trent from All Masters Plumbing is hard at work on our problem as we speak. This young man is a pure professional and yet we feel like he is a friend looking out for our best interest. He also works for one of the great companies in the business. Our problem was pressing but we've used All Masters before so we chose to wait for them rather than go with anyone else. I would recommend Trent and all Masters above all others.
Nate the Great
2 years ago
FAST !!! I called and they were here 2 hours later !!! Addressed the problem went into detail with me on EVERYTHING took care of it and left !!! These guys are GOOD !!!! Don’t waste your time with another company !!!My name is Nathan Myers and I approve this message.
Larry McSpadden
a year ago
Junior was a pleasure to have repairing my outside water line leak. Very professional, polite and knowledgeable. This company provided a quick response to my water line leak. Will definitely use this company again.
Larry McSpadden
Dillon did a great job in repairing our leaks. He was on time, completed the job quickly and he was very courteous. Highly recommend!
Deborah Anarrayoflight
3 months ago
Amazing service!!! Thank you Junior !!!!!!!!! Atmos shut our gas off right before 4pm on Fri afternoon on a holiday weekend. They said there was a leak somewhere and wouldn't turn it back on until a plumber fixed it. Junior came out within 2 hours and fixed the leak. I'll definitely be a return customer. Thanks again!!!
Starting from the initial phone call with Nicole. She was so nice and very prompt. It was amazing to call a plumbing company on a Saturday afternoon and have it scheduled the very next morning on a Sunday. My husband and I out in the process of buying our first home. We are so Very grateful we chose All Master Plumbing for the plumbing inspection. Austin was really friendly, professional and thorough took pictures and videos of what we could not see under the pier and beam home. This has helped us really understand what comes with our new home. I will forever use their services.
Lindsay was professional, kind, and patient as we worked through our plumbing issues. She answered all of our questions & I was able to make decisions with clarity and sound judgment. She made our stressful situation a little bit easier!
Awful service. Was told I'd have first charge of service fee and a snake $450. Guy ran the snake (which I had already done previously) and came up with no solution. Next step would be to hydro jet it with a $300k machine I was told. Now up to $1235. The technician had to run my card twice over the phone (he had to call in since his app wasn't working). Then the card was declined 2 times not because of funds but he told the business lady incorrectly the numbers. Apperently after 2 mis tries then you have to use different card. He then said the first charge will be cancelled as we did another card for $1235. Looked at my bank statement to see they still took $450. At this point we had spent close to an hour and a half trying to figure out cards over the phone before he could touch anything. Called them today since I flushed the toilet and raw sewage came leaking out through bottom of toilet into closet and flooding bathroom ruining valuable items. When I called back to try and resolve it, the connected me to supervisor who wouldn't let me talk until he told me to. Business lady called me then and tried to explain everything again. We really want to help our customers. I am sorry and I understand. We can have someone out there tonight. We are going to waive the service fee (thanks just spent $1600 2 nights before) however we will have to charge you $1200 to fix it. Hard pass.People have changed over the last few years and it's sad. Customer service is not what it used to be.
Brian Moravan
3 years ago
We had a hot water heater fail and send water into our house, they responded quickly and got the situation under control. Not sure how much more damage would have occurred if they had not gotten there so quickly. Thank you for fixing our water heater and being so kind!
They Came in and fix the jobs pay them 1600 for the service but 5 day later the problem happen again try to call them so they can come in and take look at it again they said there no guarantee on anything if we want them to come out they gonna have to charge us again.
Javier was great! He came out today and helped me with a main line blockage. He was super fast, efficient, knowledgeable and friendly! I will definitely use them again!
Kimberly Bernal
9 months ago
Junior saved our Thanksgiving! While other companies weren’t able to come out till the Monday after Thanksgiving, Junior came before noon the day before Thanksgiving and fixed our clogged pipes. Thanks Junior!
Stephanie Petty
a year ago
Jr and Edward were very professional. They came in and handled all of our issues in a timely manner. Very personable and did great work! I highly recommend using this company.
Alberto was very polite, explain what he was doing and work efficiently, we were happy with his work.
Junior was very informative and was helpful in telling us what our options were and looking out for us!
Shelia Cheatham-Martin
7 months ago
I am finally satisfied with the work this company did for us! Junior came today, to fill a hole previously made to put in piping, with spray foam to complete a job started by someone else! He was patient, listened to our concerns & disappointments with the previous plumber from this company, then completed the job efficiently without complaints! He changed my opinion of the company! We need more like him! He is the only reason for the 5 stars!!!
Audi was super friendly so was Devonte making sure i had alot of knowledge I would highly recommend them To any of my friends or family who need any type of plumbing service
Brentney Holbert
10 months ago
Devante was my technician and I'm very satisfied with his work he was very informative and solved my problem quickly
Alberto is a great and friendly person. He explained everything. Even at 10 pm.
Deborah Knighton
a year ago
OMG! The service was A-1. They were very professional, Proficient and Courteous. They took the time to explain what they had to do, also gave great tips for other services they provide. I will Definitely use there services again oh, and did I say how friendly and respectful they were. Awesome company and I am now a new client.
Josh B very polite and well explain everything to my dad and me very good job
Moniqua Keeling
a year ago
Arrived a little earlier. Excellent communication and fixed my toilet in less than an hour. Junior Aviles is great! Will definitely call if I need them again.
Arrie Jackson
3 months ago
Austin was amazing. He came and done the job. His supervisor Josh came out and they did the job in no time!!
5 stars. Exceeded my expectations.
Jackie Green
9 months ago
Devante was very professional and clean gave me good advice I would definitely use this company and request this man specifically he was a great help and provided excellent service. Solved my backup quickly....
Junior and Edward were so helpful! It’s been over a month of plumbing projects at my house. And for the first time in over a month I can finally use my master bathroom! They were able to fix the two little problems that were left in the big house project and now I have my master bathroom back!
Basilio Eric Morales III
2 years ago
DON'T USE THIS COMPANY!!! THEY HIRE INEXPERIENCED AND UNDERQUALIFIED TECHNICIANS AND WON'T HONOR ANY QUOTE GIVEN BY FORMER EMPLOYEES. THEY WILL FIND AN ISSUE WITH ANY QUOTE GIVEN, THEY WILL DOUBLE, EVEN QUADRUPLE THE PRICE.We have called this company to clear our main sewer line from the house. In doing so, once the main line was unclogged and looked at with a camera, we were informed by Austin (a now former employee) that the sewer line was busted in the yard and this would need to be repaired. He provided us a quote for $1200. At the time, we couldn't have it fixed, but did let him know that we would call as soon as we could.Our main sewer backed up again a few months later, so we had another technician by the name of Reuben (who is now another former employee) come out to clear the clog. He decided to go in with the camera because it was included in the price of the service. He went further down the main line and found that there was in fact two breaks in the main sewer line. One in the yard and one under our driveway. He gave us a new quote to fix the two breaks. Because he found the second break, the quote was more than doubled to approximately $2900.This Monday, I called to make sure they would still honor that quote I received from Reuben to come fix our sewer line. The woman on the phone looked up the quote and told me they would. I told her I was going to secure the money so we could get the main sever line fixed.Coincidentally, after securing the money for the job, our sewer line backed up that night (Monday). We called first thing Tuesday morning to have someone come out to clear the main sewer line and pay for the $2900 job in full.The new technician arrived cleared out the clog, marked up our yard and driveway, makes a call, and left to get a camera. After he returns, he scopes the line again verifies there are 2 breaks then packs up. He goes to the truck and gets on the phone. After several minutes he has me sign papers to get the ball rolling on the job and says the owner/manager Doug will have to come over tomorrow and speak with us as there is a discrepancy in some measurements from the original quote, but not to worry, the company will honor our 2nd quote.We get a call that evening to confirm Doug will be coming to our house Wednesday. That never happens. Instead, Doug sent a young man to hand me an over $11k+ quote. Nothing else was really said, just that he was told to drop this of to us on his way to his other appointment. So, my wife called to speak with Doug. While we waited for him to get on the phone, the lady who picked up the phone was letting him know we were on the line waiting to speak with him. No sooner than he hears that, he begins to become loose in the mouth. Telling the technician, he sent to our house things like, “Well, if they don’t like it, they can go somewhere else.” and other such things. He also went on to say that the underbid quote was the reason he sent someone else out, except no one said anything to us about that.The sad thing is, had he acted like he cared one iota about taking care of his customers or attempted to work something out with us, maybe honoring their mess up, we would have been more than happy to have worked something out with him. The way he handles customer issues is very unprofessional and lackluster, at best. I can see why his employee turnover rate is so high. It was his attitude and unwillingness to acknowledge their screw up that caused him to lose really good customers.
Junior was very professional and thorough in his assessment of my plumbing needs.Well it's Feb. 20th and no one has shown up to complete the job. My initial appointment on Feb.17 was canceled after I left work to be home in time. I had to call and reschedule for Feb. 18. Well I stayed home from work and delayed errands for an appointment between 3-7 and I was disappointed again because this time it was a no call no show. But around 8pm I get a call saying the plumber can't make it. Hmm. So I reschedule again for FEB 20. But this time I want to be proactive so I call Feb. 19 the day before to confirm and was told that yes it was a go. So I wait at home for my 1-3 appointment. Around 2pm I decide to call. Well guess what the plumber is off and can't make it. So now I'm just waiting to find out if anybody else can come. I asked if the appointment could not be kept today, can I get my money back? I paid $970 up front. The contract says if I cancel there is a 25% charge. But what do I get if they keep canceling? The run around. I lost money by leaving work early on Friday and I didn't go at all on Saturday and will possibly have to miss another day this week to hopefully have someone show up. At this point I just want my money back for services not rendered. I see that it happened for Doug D. but that was only after he threatened bodily harm. That's a bit to physical for me. So now I'm at the point where I know I have been taken advantage of and paying up front is going to have me paying double from staying home from work. I'm completely out done.
Chris Overbeek
8 months ago
All Master’s Plumbing, Doug specifically, was absolutely fantastic! After just closing on our home, we found that we had major sewage plumbing issues with the home, almost all of the sewage pipes were broken with roots growing in them and had to get repaired and in some cases bypassed and re-routed. The process to get this repaired was painful, but Doug helped us along the way, keeping in direct communication with us on a daily basis the entire time. The teams that came out to repair the plumbing were all very professional and did a fantastic job. I would recommend these folks for any plumbing repair needs!!
Hugo Rodriguez jr
9 months ago
Junior is very professional at his job and goes out of his way to solve the issues. 10/10 recommend
Brennan Copeland
8 months ago
Colin came and help fix a leak that was happening with our outdoor faucet. Was a easy cap for now to still allow us to have water. Excellent explanation and great customer service.
Tamara Giacomozzi
9 months ago
Josh B. And Austin were fast, knowledgeable, professional and got the job done seemlesly. After our sewers started to back up into the house and our normal plumbers wouldn't come for hours these guys have the option of expediting and beings I manage a campground sewer issues are always a concern. This in now my go to company and I will request these gentlemen. Thank you!
Austin did a wonderful job!
Austin did a wonderful job hydrojetting our clogged sewer line.
Sarah Orozco
6 months ago
JR is very friendly and professional. Very thorough and informative.
Saul was the technician who came to help fix the clogged toilet we had, and he was very professional, efficient, and prompt! Much appreciated, 10/10 would recommend!
Letitia Turner
2 months ago
Austin did a very good job
Justin Anderson
7 months ago
Austin Murray was Wonderful experience, well equipped, knowledgeable resourceful, professional
Michele Hiam
8 months ago
Lindsay was such a sweet heart, explained everything to us that we understood what was going to be done. Highly would recommend her. Very professional and had great conversation. Came out on Christmas Eve and spent the time with us and didn’t rush us at all, she was also very thorough.Love this girl.
Festus Anukem Jr
7 months ago
Saul came and was very professional and informative. Great service from him.
Junior was such an amazing help. We had a clogged line that was extremely backed up. He got in there and helped us immediately, answered all our questions, and did a wonderful job. He was very informative and kind. Highly recommend this company. We definitely will come back again if other plumbing issues ever arise.
Venom The Tigerdragon
7 months ago
We needed proof that our sewer pipe had a blockage we weren't responsible for to show the landlord who's refused to deal with the issue beyond charging a service fee each time he sends his own plumber to clear the pipes when the sewage backs up.Audi and the camera technician arranged to run a camera through the sewer lines and found the root of the problem LITERALLY.We were provided a snapshot and video of the root growing through the pipe that's been causing us trouble nearly every month since we've lived here.This is vital information we can use to get something done about this issue or reimbursement for the costs and burden we've dealt with for the past two years.
Justalittleshy
a month ago
Austin did a good job
Alberto provided awesome service while repairing our clogged sewage lines. He was very straight forward communicating the repairs as he was doing them, as well as the next steps we would have to take as our lines were worse than expected. Excellent service overall, would use again! (hopefully won’t have to!)
Tracie Caruth-Rector
5 months ago
“JR.” did a great job on installing our new dishwasher and new faucet!
Letecia Campbell
a year ago
Junior was very professional and explained details about our propane tank. He let us know that the copper lines should not be buried. We did not know this, as we are new home to propane. He also offered payment options and they have a monthly membership that offers other things like faucet repair, unclog drains etc... Great technician explained everything so that we could understand and gave us an estimate on moving our propane tank. Very well mannered and well informed. Thank you All Masrers Plumbing.
Arrived when they said they would. Great use of technology to let us know when and who was coming to service us. Our clogged branch drain was cleared in 30 minutes. Great job! Trent was courteous and very professional.I am very happy and would not hesitate to recommend Trent and All Masters Plumbing. Thank you.
Lori Goodrich
4 years ago
Very professional! Water pressure was low in the house and went outside to see that there was water pouring from front yard. I called All Masters and they had someone out within the hour. Austin was sent out. He was very knowledgeable and had the leak fixed exactly around the time he said he would. Thanks!!
We are so glad to found this company. It was really easy to schedule. Roy seemed to be very knowledgeable and experienced. He came on time and fixed our problem. He was very courteous and polite. Really happy with the overall service. We'll definitely use them in future.
Katie Rockwell
3 months ago
Alberto - did awesome! Appreciate the timeliness, left my restroom clean, and fixed the surface problem. Thank you!
Junior came out and was extremely helpful. He was detail oriented and went over everything with us throughly. Definitely made us feel better about our leak situation. We couldnt of asked for better customer service. Truly an amazing plumber.
We had previously had another plumbing company out—one named after a founding father—and without doing a single test or looking at anything, gave us an outrageous $50,000 estimate. Needless to say I wanted a second opinion so called All Masters. Totally different experience. The technician Rem was very patient and thorough in tracking down the root of the issue, and in addition to solving the immediate problem, he provided many different options for sensible long term improvements. Outstanding experience and we will definitely use All Masters again in the future.
Junior was great! He was here on time and quickly diagnosed the issue and resolved it. Our shower no longer leaks and works like brand new. Will continue to use All Masters!
Audi did great. Made suggestions and was very professional. He was the only company out of 4 that was willing to help me when I needed it.
Christie Hebert
a year ago
I am very impressed with the service I received today. I could not have found a better team of people to help fix our leak. I will definitely use this company again!!! Thank you Audi and Josh!!!
Gregory Cobbs
6 months ago
JuniorJunior came out to inspect my home he did a fantastic job he was on time very courteous very considerate very informative I want to say that master plumbing have some very qualified and decent people working for him and I like to see if you had more people like him we definitely in a better place so thank you so much for sending them out
Josh B, was able to get to us quickly and was real honest about his assessment. Was great to just get some help.
Junior was very professional and informative .
Weston Graves
10 months ago
Junior did a great job of sourcing the issues and explaining it all.
marissa Cassady
8 months ago
Junior came out and did an outstanding job locating the leak and getting the process going to get our leak fixed asap .
Dennis Gabor
5 months ago
Austin, was great servicing our kitchen faucet and gave us great tips. Definitely recommend
Leith Almetwaly
a year ago
Junior came out and fix the clog today for us.
It was very nice and professional and did everything in a timely manner.
We would use them again!
Suhayb Kamal
3 months ago
We had a very bad experience with this company. They charged us an outrageous amount to do the repairs and we had to play catch my tail to get the repairs. Now 3 months later the problem is still not resolved. I have called multiple times to no avail.
boomer donela
2 years ago
From the initial call to the follow up text messages and the professional hard working technician; our experience was a really good one with All Masters Plumbing.We would definitely recommend their services to family and friends.
Zana Dominguez
5 months ago
I called and asked for a 2nd opinion on some estimates I had already received the day before from another company. Junior came out and walked me through the estimates, showed me how hard our sink water was, and explained what could be done with our water heater and main water line with a PRV. He was very thorough. I appreciated that he’s an expert in his craft. Although we are still deciding on what to get, I definitely will be considering his input.
Susie Dunaway
2 years ago
I called All Masters Plumbing in a panick at 7:30 in the morning because both of my toilets and drains in both of my bathrooms were backed up. They sent Chris out right away, and he cleared both of my drains and did a great job! I will call All Masters Plumbing with all my future plumbing needs. I recommend them highly!
Audi was great!! I had a kitchen clog and audi came to the rescue and now I can use my kitchen sink. Very knowledgeable and great service.would recommend to friends and family. Thank you audi and all masters you guys are great.
Mario Farias was the tech who came out. He was able to pinpoint and direct me with the issue I was having in a heartbeat. He is profession, courteous, and knows what he is doing. Mario ran the camera on my clean and diagnose the issue, while explaining the whole thing to me. He then was able to quote me an estimate within 5 minutes and explained to be what it would look like if we proceed and the turn around time. I definitely will be using All Masters again. Give my man Mario a raise. He is an asset to the company.
The service was quick, Collin arrived earlier than anticipated which was good and was able to take care of the HVAC issue. Paid around 1000 for fixing capacitor and contactor
Dasanni Speaks
a year ago
The tech they sent was JR and he was amazing. I’ve been having a horrible time with Atoms Energy and he spoke to them for me. They called when they were on their way as well which I really liked. I will def be choosing this company and asking for JR if I ever need their services again.
Great service. No complaints here. Changed out my outdoor faucet quick and easy for a reasonable price. Also got some complimentary plumbing tips as courtesy on some other plumbing issues. Highly recommend them.
Josh B. came to John B’s to help us with a huge plumbing issue that we were having today! Both of our bathrooms weren’t flushing and we were flooding behind our bar area. He helped us tremendously! Thank you so much!
Billy Jenkins
4 years ago
Austin Was prompt, diagnosed my issue quickly and was fair. He is done and packed up within an hour! I would recommend them to friends and family. It is great to have working plumbing again.
Audi is great! Very friendly and knowledgeable couldn’t have asked for a better plumbing tech. AllMasters plumbing Keep hiring great people like this
Drew Villegas
4 months ago
Audi was great, would recommend All Masters simply because of him.
Nancy Starnes
4 months ago
Lindsay Merrill was very efficient, thorough and polite and she unclogged my drain!
Janet Drefahl
3 months ago
Austin was very polite and orofessional
Josephine Olabode
7 months ago
Junior was so knowledgeable about his job and even gave tips on how to maintain and take proper care.
Andrea Johnson
a year ago
I used this company August 2021 to install a kitchen sink and the pipes where redone. I did not know it was done incorrectly until I had another Plumber from another company come out and he stated it was not up to code. I allowed the Plumber to install a garbage disposal and install the pipes correctlyI called All Master Plumbing and spoke with a Dan who identified himself as a manager. He stated there was nothing he can do because I should call them back out. My advice make sure you have someone check their work
Kristen Lamberth
a year ago
Junior arrived to my home in a timely manner to look at my main sewer line. He listened to my concerns, answered my questions, and was courteous and professional.
Junior was an excellent tech. He provide detailed information about the issue.The only issue was the repair was too expensive. Thank you for your prompt and professional service.La Vonda
RaisingJasper .H
3 years ago
Very professional and knowledgeable. We have had issues with tree roots getting into our line and backing up our plumbing. He gave us a reasonable quote to repair the line. They do offer financing
Had a clogged clean out and I was charged close to $1500 for nothing to be fixed. The technician was an apprentice, not a journeyman, which is not compliant with the state. I was quoted almost $4500 to fix everything which is completely outrageous after already paying $2000 for them to just run a jet in the pipe!! I am having to pay a different company to come finish the job for a fraction of the price. I will never use this company again or suggest this company to anyone I know!! I was denied my money back even though they were not compliant with state regulations.
Dena Bartnicki
4 years ago
Why can't all plumbing companies be like this...friendly, helpful, affordable! Trent has been terrific to work with. He spent time to really diagnosed the issue . We're not done yet, but I feel like I am in good hands.
Came early, was able to repair faucet quickly. In the process, discovered that we had several major problems. He was able to take care of everything quickly and efficiently! We will definitely be using All Masters again as well as referring this company.
Josh B did an incredible job installing my under sink plumbing. I’ll definitely be using them again. I’d upload a picture but google is giving me issues.
All Masters Plumbing is a great company. The receptionist was friendly and was able to work me into their schedule same-day with very little wait time. The plumber, Mike was personable. He did a great job and left the area clean.I would highly recommend this company to anyone needing plumbing services. If the need arises, I will call them out again.
Lonnie Peters
7 months ago
Josh B. was very informative and proficient. Answered all of our questions and completed the work in a timely manner
Madalyn Martin
4 years ago
I called on a Saturday mid morning and was relieved that Remington was able to not only find the leak, but repaired it!
Very kind guy. Would definitely recommend.
Sharion Wilton
6 months ago
Austin was awesome in working thru what works needed to be accomplished.
Jaqueline Gutierrez
4 months ago
Thank you All Masters for having a great plumber like Audi, he came and did our drain cleaning. He was very kind and knowledgeable! Ask for Audi when you call!
Alberto was very sociable, he explained the process very and well we are very happy with the work he did on our drain. Great services.
Michael Anderson
10 months ago
Junior from all masters plumbing came out to fix an emergency leak. He was prompt, courteous and quickly got to the problem. The leak was fixed. He then fixed a second issue with a toilet feed valve. Explained everything cleaned up everything. We have used All Masters on two occasions now they have been great.
Austin Bucko
5 months ago
I needed a plumber to remove a water fountain and mop sink for me. Junior Aviles was the quickest plumber that could get to me and I couldn’t be happier about his services. I will not use another plumber other than All Masters plumbing
Audi was very helpful and showed Empathy to our water heater situation. He gave us options, and left us with a positive sense that they would help get back to normal. I would recommend and use this service again.
Audrey Baker
4 months ago
Audi did great and was able to come and help us with our leak at midnight. Can’t recommend them enough.
Adante' Hines
4 months ago
Audi was super helpful and informative in getting my quote :)
Mary Lou Bass
a month ago
Austin did an excellent job and was very patient.
Gloria Craig
4 months ago
Austin did a wonderful job
Capstunna Fav
2 years ago
Technician Mike was friendly and very knowledgeable about the job! I will recommend and continue to call All Masters Plumbing for all my plumbing needs. Great job and great price!! Thanks!
Amanda Williams
7 months ago
Audi came late at night and did a hydro-jet for us we couldn’t be happier with the work. I would definitely recommend to friends and family. They are prompt, professional, and great service
Josh B
Did a great job and was very nice.
Took care of the issue.
Thanks
Junior Aviles with All Masters Plumbing was here promptly after a call was made and he made us feel like everything was going to be o.k. He also explained about financing for the work that had to be done and replacing the hot water tank.
Rebecca Eggebrecht
a year ago
Junior was amazing and explained everything to me so I could understand. very nice and professional! thank you so much!
Brock Sinkiewicz
7 months ago
Josh B gave great service. Very informative and helpful. Polite and respectful. We really appreciate his work tonight.
Roy was excellent. He came right away, we didn’t have to wait around all day. Roy was very knowledgeable and worked very quickly. The prices for All Masters were reasonable. I will definitely call them again if I have plumbing issues.
Audi was an awesome technician. Bery knowledgeable and wrapped up the job in record time
Woke up Friday morning to water flowing out of water heater.....called several companies and had all 3 come out to give estimates. We went with All Masters due to their tech Wes. He was outstanding and completed the job by Friday evening. We will use them again!
Marianne Crook
7 months ago
Josh B. Helped with our kitchen sink. He was courteous and respectful.
Derrick Edwards
6 months ago
Junior made the trip out to help with a clog, he was very helpful with identifying the issue. Thank you Junior!!
Karen Dunnahoe
4 months ago
Audi was amazing couldn’t be happier.helped me with my leaky toilet. Would recommend Audi to everyone
Trevor Curtis
2 months ago
Don't do business with this company. Never sign up for any kind of service plan for a discount on service because they will gladly take your money a year later without notice to renew your plan. Don't bother calling them either, since their process to arrange for a refund involves sending an email to their dispatch team via Gmail or taking longer than a week for the finance team to review your claim. Deceptive business practices and exceptionally poor customer service over the phone.There are plenty of other good plumbers in DFW and the Mansfield area. Skip All Masters Plumbing, or at least be sure to use a credit card so you can reverse erroneous charges if they decide to dip into your account without notice.
Stephanie Kincy
2 years ago
I called All Masters Plumbing after I noticed my water heater leaking. They answered my call on a Sunday and arrived at my home as scheduled on Tuesday. By Wednesday, they had installed a new water heater. Eric was very professional and helpful with questions I had about regular vs. tankless water heaters. I will definitely be using this company for any future needs.
Absolute joke of a business. I had a water pipe leak in my bathroom and was set to have a technician come out. Received a follow up call with the after hours customer service lady - Lindsey who informed me 2hrs past the time the technician was to arrive that the technician has decided not to come now. That's two hours I could've hired someone else to help me with my situation. I informed her that I have a baby at the house and my wife had just gotten home from having surgery in the hospital yesterday so it's imperative we have water, but she didn't seem to care. Definitely not how businesses should be ran. There are many plumbers and plumbing companies in the area, be smart and choose someone else!! They will waste your time and leave you stranded.
They were very prompt with our scheduled time. They also were able to work around my work schedule to get the job done that day. Even though they were running behind when they were scheduled to come back, they kept us informed and updated. The work was done in a timely manner and was done well. Completely satisfied.
Audi was great! He was very professional and knowledgeable about what he did, 100% recommend.
Josh B was very informative and professional. We are pleased with his service!
Trevor Mitchell
8 months ago
They gave me a quick reply on Christmas Eve and got me scheduled for that Monday. Austin was on time, very professional, and kept me informed throughout the process. For a bad situation, they made it very easy on me.
Luljeta Musliu
10 months ago
Josh B was great explaining everything and very informative and helpful. Josh did a great job at our house.
vicky castillo
6 months ago
Jr & Mario did a great job explaining everything out and provided different options.
Sylvia Jones
8 months ago
Mario Farias came out and was very professional, and informative. I would highly recommend him.
Junior did an awesome job! He went way above and beyond to make sure everything got done!
Definitely recommend their service!
Kristen Tabor
7 months ago
Josh B great customer service! Super nice guy.
R Mayweather
2 months ago
Josh B was great with communication & getting work done. Appreciate his detail on explaining what he discovered with trouble shooting our issue.
Shehzana Ali
4 months ago
Lindsay was absolutely amazing! She did a fantastic job diagnosing the source of our leak and providing a couple of options for the solution. I was very impressed with her work and the service she provided!!
Kathleen Slay
8 months ago
Mario came to property, did an inspection and gave a estimate. He was very professional and courteous. Good job:
The response was quick and the repairs was fast. We were explained what was going on and what they will do to fix the problem. Remington and Ross was very friendly, patient and professional.
Collin came out to unclog a toilet and we paid $1700 for a hydro and a camera inspection. Collin was great and professional. He told us that the $1700 would be applied for additional work that we needed. They ended up only applying $900 for the additional work. When I told them about this, Junior said he would reach out to his manager and find out if he could apply the remainder that we initially paid. Never happened. Junior then said he would come out to our house to do a hydro and camera inspection after the job was complete. Never happened. Diane was our contact person for the plumbing job and you can tell customer service is not her strong suit. I understand plumbers are in high demand but we really felt like we didn’t matter to them at all. We ended up paying $7500+ In total for a plumbing job with them. They are not cheap even if you factor in today’s prices. We ended up having to take a full two weeks off of work because they would schedule a day then reschedule or say they didn’t reach out to the city inspector. Again, customer service means nothing to them.
Mitch Crossley
a year ago
The Josh and Josh team came by and gave me a quote for my tankless water heater and AC unit. They were very professional and friendly.
Alicia Sanchez
10 months ago
I had a clog in both of my bathrooms toilet and tub I called this company and Devante was my technician he was very polite and respected my home by covering his feet he diagnosed my problem quickly and knew what to do. Not only was he Swift with the job he was very informative and set me up with a membership I am very happy to be a customer with this company.
Junior was very professional. It was a great experience and I would definitely recommend him to my family and friends!
Lindsay came out to my home and was very professional and walked me through the work that was done. She was kind and patient and I would highly recommend her & her company. Truly appreciate her and her work.
Cynthia Anderson
11 months ago
Luis was very professional. He had our drain working quickly and did not leave a big mess. The only reason I didn’t give it 5 stars is that the price was a little high. Not his fault. He did a great job.
Eric Johnson
5 months ago
Thank you All Masters Plumbing for hiring people like Audi Mendez, he was awesome helped my family and I with our plumbing issue with ease. Great company and awesome plumber 👍🏻 thank you
Stephanie Gaida
3 years ago
We had 3 different technicians come out over a 3 day period and they were all excellent at what they did. They also were polite, on time and the company provided excellent communication. I would definitely recommend them.
Wesley Harris
3 months ago
Got new tankless and hvac. Great work! Very professional. Fast! Helpful! A++++
I had water damage at my home and used All Masters Plumbing to help solve the problem. Junior came out to help and alleviated my biggest concerns. He was prompt, professional and informative. I’ll definitely be using All Masters in the future.
I Highly recommended all masters plumbing, Audi was very professional and knowledgeable. Explained what was going on with are drains fixed the problem.
Jeremy Munsch
3 years ago
Non emergency but pressing issue. Same day service quickly assessed and fixed problem. Also helped with a different long standing drainage issue that two previous service calls (to other company's) failed to fix. Michael G found the problem and quickly fixed what i feared would be a massive and expensive problem. He even cleaned some very horrible slimy mess of hair and other unspeakable things. I will defiantly use All Masters Plumbing for any future issues.
samantha evridge
7 months ago
Junior was experienced and professional and fast great price, will definitely use again
Ruben Rodriguez
5 months ago
Josh B took care of our problem fast
Jessalyn Willis
5 months ago
Junior was amazing. He went above and beyond and will definitely be my plumber going forward
Wilfredo Hernandez
8 months ago
Junior is a true professional well knowledgeable in his job. Will definitely recommend his services to anyone
Jr was a great plumber. Helped explained the problem well, told us how to manage things for the future. Got us up and running! Ask for this man won’t regret it👍🏽
Sheree Davis
4 months ago
Austin did a wonderful job and was very knowledgeable!
Shelby Matteck
3 years ago
I had a wonderful experience with All Masters Plumbing. We had to call them out after using a different company that we had an issue with repeated leaks. The All Masters plumber (his name was Austin) was able to explain to me what the previous company did incorrectly, fix it, as well as tell us what our recourse was. He also found a separate leak with our sprinklers that we were unaware of. We will certainly use them as our go-to for plumbing moving forward.Update: Thanks to Austin taking the time to explain to me what the previous plumber did incorrectly, we were able to call and speak intelligently with that company and received a full refund for their services due to the error. Thank you so much!
I had a water leak Audi came out and took care of me he was awesome he made sure no questions went unanswered he was very helpful and pleasant.
Junior was top notch love was professionalism totally cares about his customers.
Rebecca Johnson
2 years ago
All Masters Plumbing did a great job replacing our water line! They did exactly what they said and were so good at scheduling and communication. I’ll use them again for sure.
Rashad “Shad” Alexander
7 months ago
Unfortunately I was the victim of those pipe burst due to cold weather and needed emergency repair and Lindsay came over and assured me that I am in good hands and I really feel that way. At the time all the final repairs are not complete I will update once it is done.However I can comment on the professionalism, promptness and the expertise of Lindsay Merrill. Based on that a lone I decided to still with this company and cancel other service calls.
Marcelo Felice
8 months ago
Excellent first impression from Mr. Junior, quick response and detailed explanation of the job to be done / alternatives. Now I’m waiting for the estimates, which will hopefully will crush competitors!
Austin did a great job and very knowledgeable with services provided.
The technician Junior completed a gas line repair job. He was great, he sent me phots and communicated well.
We had an overflowing toilet. Audi came and fixed the issue. He was knowledgeable and clearly explained what was causing the problem. I appreciate that he was professional and straight-forward. Thank you for your help.
Audi came and cleaned our drain got our issue resolved definitely would recommend him to others
Ralph Fields
2 months ago
I need you was courteous and informative.
John Hermanson
4 years ago
The message you included was: [Timeliness, Problem Resolution, Professionalism, Communication] What a great guy! Trent was the best!! Renewed my hope that there are still some people and companies that care about customer service!
Austin was excellent in our plumbing problem.
PENNY E PRICE
8 months ago
Austin Murray came out and ran the machine to fix our clogged plumbing…
He did a great job once he got started!
My under mounted kitchen sink collapsed one night. All Masters sent some one out the next day and it was completely repaired within a few days. PLUS -the gentleman - Junior - was so knowledgeable, friendly, helpful …. I would recommend Junior and this company to anyone who wants a reliable, friendly, knowledgeable, detail oriented company. Thank you SO MUCH!
Jordan Oglesby
a year ago
Have had massive issues with the place that we just moved into and when we called Audi came out and had an issue fixed in 2 minutes that has taken 12 DAYS for the apartments to decide to continue to ignore
Whitney Bishop-Cooper
11 months ago
Junior did an amazing job at getting the pipe leak at our hotel under control and minimizing damage.
Elena Nodgaard
9 months ago
Josh provided excellent customer service and we highly recommend !
Cory Simonson
7 months ago
Greatly appreciated the work Junior did. Knowledgeable and A+ service
Josh B came and hydrojetted our main line and got them flowing
Robert Finnin
9 months ago
Junior at masters was extremely helpful and I couldn't have for a better company rep,they extremely helpful in working within my budget and will recommend Masters plumbers to everyone I know in the DFW AREA
Junior came by on time, knows his business and straightforward. Appreciated working with him. Looking to replace water heater. Will update when the project is completed, 5 stars so far!
Austin was Wonderful. Absolutely wonderful young man!
I used these guys to repair my sewer line. It was done extremely quickly since I was in a pinch. I know that Dan pulled some strings and the guys worked extra hours to get this done in a timely fashion!! Thank you for going the extra mile for me. It makes a big difference.
Gage Hernandez
a year ago
Jr came by because our downstairs flooded. He was on time and ready to troubleshoot our problem. He eventually figured out the issue and gave us the best options for repair. Definitely recommend these guys to anyone in a plumbing situation.
Collin was extremely professional and did an amazing job. He is the best!!!! We will personally request Collin for all of our plumbing needs.
Patrick Atkins
a month ago
Josh B gave excellent customer service. I would recommend him to other customers because he is honest Thanks
All Masters Plumbing was great. Austin was a true professional, provided great customer service, and was very honest regarding the repair cost of my water heater, and process for the repair. I look forward to working with AMP in the future. Thanks again Austin.
Dawn Victoria
11 months ago
Junior was very professional and knowledgeable. He explained everything in detail and provided excellent customer service.
Michael came out just like the dispatcher told me. I had another company come out and say they could not fix my toilet, so I called All Master Plumbing. When Michael showed up he not only fixed the problem but also gave me an estimate to update all my plumbing with multiple options. I would recommend this company to anyone.Sincerely,Jay
Collin came out to get a camera image review of the hydro jet cleaning process that had been performed the previous day….
Collin was friendly, knowledgeable and professional and I would recommend Master’s Plumbing ….
Steve & Jen Mohon
a year ago
Dakota was very thorough and professional, he was on time and explained everything to us, I would definitely recommend Dakota to anyone, very knowledgeable!
Trent was out to repair a water leak covered by Service Line Warranties and discovered a valve leak that was NOT covered. He did a great job explaining the issue and solution. He was courtesy, friendly and punctual and the price was reasonable. I recommend All Masters Plumbing.
Michelle Kuhr
3 weeks ago
Dan J., and his trainee, are literally lifesavers! I live in Houston and my elderly mom lives in Arlington. My mom's AC had gone out and she called All Masters to come check it. When Dan arrived, my mom initially didn't answer the door. Dan took the extra steps to call her directly to see if anyone was home and when she opened the door she told Dan she wasn't feeling very well. She then fainting right on the spot. Dan immediately called 9-1-1 for help and my mom was taken to Arlington Memorial ER by ambulance, where she was treated for heat exhaustion and dehydration. Dan kept me posted on her status the whole time. He submitted an emergency repair order and got new AC installed the very next morning. After mom was back home, Josh took the time and extra steps to visit her to check the AC unit and thermostat and program all of the settings for her. Dan J., his trainee, and Josh all went above and beyond to ensure my mom was taken care of and safe. I am truly grateful for them!! I highly recommend All Masters for their exceptional level of service and customer care!
Clairrissa Lunsford
4 months ago
Junior Aviles came out to help with camera for a commercial plumbing line we are having issues with. He was on time, actually a little early, very professional, knowledgeable and efficient. Coming from Los Angeles and needing someone last minute, my expectations were not too high, however he far exceeded them!
We had a call back on a clogged drain, not their fault just an unknown continuation of a problem. Josh Barksdale came out and had it resolved in short order. A supervisor was sent out with a in line camera to make sure the problem was resolved. Friendly people, on time and good work. I would recommend them and will use them again if ever needed.
Sonya Woods-Rose
a year ago
Junior was EXCELLENT! Professional and very thorough in his expertise. I would definitely use this company again! Thank you!
Tech Junior Aviles was very professional and explained the best solution for the issue we have with the water leak. He was very patient and answered all of our questions and concerns.
Dan Jordan was excellent. He was able to come out on Christmas Eve and cap our busted pipe so we could have water over the holiday. The main repair had to be scheduled for the following week, but he was fast, timely, and fixed the problem.
Herlan Tautolo
6 months ago
Junior did an excellent job of repairing our faucet. Is also very knowledgeable.
Junior was a great guy and hard working. He was able to help my family I’m so many ways and I hope to have him as my service tech again. Customer Service Fantastic, People Skills Fantastic, and all around great guy.. Thankful for Junior..
Joanne Meadows
8 months ago
Josh B and his partner S. were both very professional and helped us with our plumbing needs during a time of family crisis.
I appreciated their expertise and quick work. They were also very kind.
Josh B did a great job and got us all fixed
Lisa Gullick Skipper
5 months ago
Austin was very efficient and knowledgeable and he explained the problem and process in detail to me. I was very happy with my service and will definitely use you again
Mike was skilled and knowledgeable about fixing plumbing problems. A tree root cracked the PVC pipe connected to the water meter. Not only was the massive water leak repaired, but the area that was dug up was put back just like it was before the problem.I also had the garbage disposal replaced. Great job!-Julio T
Aniecia Roberson
6 months ago
Junior was our tech help was wonderful
Melodie Alexander
2 years ago
All praises be to Mr. Roy...he was friendly and very knowledgeable as well. He came today on Christmas Eve to fix my toilet before all my family came thru and just really came thru for me today. I greatly appreciate him so much!
Cierra Tramble
a year ago
Audi came out and found the leak quickly and advised what he will need to do to repair it. He was professional, friendly and answered all the questions that I had about the repair.
Kelly Chattom
5 months ago
Jr was very helpful in educating me on the filtration system I have and, while they didnt end up installing it due to my own needs, he was super professional and knowledgeable.
Angel was on time and very professional and efficient.
Jesse Rodriguez
5 months ago
Audi was awesome! He was able to come earlier than expected and was very professional. Even when the news wasn't great, he explained in details the next steps and was very empathetic. Definitely found my go to plumber for whatever pops up next.
Christopher Clark
7 months ago
Junior did an excellent job and was very knowledgeable and curious.
Peculiar on Purpose
4 months ago
Josh B. was very informative and explained the process well. He unclogged our main line and was very professional and courteous as he worked.
Audeliz Mendez
4 months ago
Very efficient, professional and the job done right. Audi was amazing.
Alejandro and Rafael did a great job. Collin is also great to work with took time to explain everything. Highly recommend this company for your plumbing needs.
Austin Highsmith
2 years ago
Dylan and Austin came promptly when we needed a hose bib changed. They did quick efficient work. No complaints here! Good job.
Bryan Hargrove
8 months ago
We had a gas pressure issue and Atmos shut us down. When they came to turn us back on we failed the pressure test. Had a plumber work on it for 8 hours and couldn't solve the issue. Junior Alives with The Master Plumber was able to find the leak and get us up and running. In addition to being very knowledgeable, he ws very professional and offered great customer service which is a rarity in the service trade. Highly recommend this company.
Junior was very professional, informative patient,gave advice but wasn’t pushy, timely and had a great personality .
Simeon Chilton
8 months ago
Mario just finished at our house getting us an estimate on replacing our broken cast iron pipes and he was probably the kindest technician I have ever dealt with. When we had questions he was quick to listen and answer. He was very informative and I would never go with another company from here on out.
Josh B. Is very professional and did a great job on our toilet. Highly recommended!
Monique Seiller
7 months ago
Saul was doing an amazing job, very accommodating to my needs
Richard Shalton
4 months ago
Austin did a great job
Joseph Pecararo
a month ago
Josh b did great work
The office staff and technicians were all very pleasant and courteous. I highly recommend All Masters Plumbing. Roy provided the initial estimate for a PoE water filter installation. He was very knowledgeable and took the time to explain the difference in how the cold water is routed versus the hot water, which allowed me to make the most informed decision about filter placement. The bid was very reasonable, and the solution was even simpler than I'd hoped. Michael was the technician that performed the actual install. He too was very knowledgeable and explained every aspect of the installation. I'm a very satisfied customer and will absolutely call them again for any future plumbing needs.
Ravi Dorairajan
7 months ago
Junior did a great job on explaining what the issue is and was very professional & responsive. Unfortunately we were not able to do business as quote was very high.
Oney Edwards
5 months ago
Junior was amazing! Professional, neat and courteous. He was prompt and knowledgeable. Definitely recommend and will be using him again.
Audi was really nice very informative. He fixed my hose bib in the outside.Perfect repair, quick and efficient. No leaks awesome experience couldn't have asked for a better plumber than Audi
Junior did a fantastic job! Very knowledgeable and an all around professional. AllMasters Plumbing is my go to plumber!! Thank you for great, speedy, professional work!
andrew anunda
2 years ago
All Masters Plumbing does an excellent job and I would strongly recommend them. The price quote was fair and reasonable for burst pipe repair, new water heaterand bath tub/shower installation. Big kudos to Mike and his crew!
Bianca Guajardo
8 months ago
Austin came quick and found the problem (broken pipes) and offered us reasonably priced options. We appreciated him giving us the space to talk about our options and make a plan to move forward.
Carole Ann Fleming
3 years ago
Needed a new water heater and was not sure who to select. I decided to go with All Masters Plumbing because it was family owned. Spoke to the GM and he explained everything to me in detail as to what takes place in placing one in a home. Sent Austin out to check everything and set up for delivery and install. I was impressed with the quality of guys and on time work and schedule. They did an excellent job and I was extremely impressed. If I need any plumbing work in the future, All Masters Plumbing are my guys that I can trust and know they will be upfront and honest in what needs to be done. This Company is First Class!
The company over charges and delays your appointments. If you have a plumbing issue call them but.....only ask for Junior he was very kind and went above and beyond to help me. I am giving 5 stars to Junior. I will definitely call again
Donavan Pantke
2 years ago
We recently called Allmasters to have a vent moved to make room for access into an attic space. after calling them, they came in the next morning, looked at the work needed, quoted, and after I approved they had it done in under 2 hours. Quick response, fair price, and work done right there! Excellent service.
Corey Ridley
10 months ago
The service tech that was assigned to me was Devante. He was on time polite and went above and beyond to ensure the repairs were done correctly
Highly recommend
Chamiracle Clark
10 months ago
Devant'e was very professional, came on time. He took care of my clogged drain very efficiently ineptly and was a pleasure to work with.
zachary summers
3 years ago
We had a great experience with All Master’s Plumbing. The staff was very professional and courteous. My grandmothers pipes were clogged and her kitchen sink began to fill with water! The technician, Austin, was on time and let us know via text when he was on his way. He was here for less than an hour and the the drainage system unclogged.He cleaned the floor where he was using the machine and put things back to normal upon departure. It was also nice to see that this company is taking health precautions during the pandemic. It has to be difficult to execute manual labor with a face mask on but it did not stop them from wearing one the entire time he was inside my grandmothers home. Which is much appreciated. For any plumbing problem, big or small, look no further.I also have to rave about, Lisa. She was excellent. Was able to answer all of my questions and set me up for the first available appointment. Which was two days after I called. It was no emergency so we did not have a problem waiting! Lisa, also confirmed the appointment and made sure I was aware of when the technician would arrive! Great customer service and speedy work! Thank you so much!
Envious Management Group
3 months ago
Angle and Junior was great!! Very professional and knowledgeable.
Paul Perkins
9 months ago
I reached out a Saturday morning and was told someone would come out between 12-4. Lindsay was very professional and friendly. She interacted and communicated each step of the way. I would definitely recommend her for services.
Angel and Junior killed it, they were pretty quick with diagnosing our problem and getting to work with it. They also had no issues explaining the how the pipe system was supposed to work, how and why it's currently messed up and how they were going to fix it along with answering any questions we had.
Was a great experience! Junior was awesome!!
Junior did a good job explaining the leak detection.
Justin Carroll
3 months ago
Indoor toilet flange replacement. Everything looked great!
Thanks Austin!
Will definitely use this young man again. He is very engaging and professional
Brian with All Masters was very conscientious- wearing a mask, taking off his shoes, and cleaning up after himself. He identified the problem quickly (despite two other plumbers not being able to), and set out to fix it, which he did. He will be the one I call on from now on!
Jenna Bonorden
10 months ago
Very impressed by Mario. He was extremely professional and knowledgeable. Definitely recommend asking for him if you’re looking into this business!
Collin showed up on time, was super friendly, and worked in an attic no one should have to. I'm in the process of remodeling, and will be calling them for anything else I need in the future.
Steve Cannefax
a year ago
Myles did an excellent job. Courteous, timely and professional. He explained the process and product clearly and was patient with all my questions. He also ensured we were satisfied with the end result and explained the maintenance and use of our new water heater. I would definitely recommend All Masters Plumbing.
Lynda Bekari
2 months ago
Austin did a wonderful job!!
Daisha Resendiz
8 months ago
Called on a Sunday at 12pm came out within a hour and got right to work on replacing out hot water heater. Collin was very knowledgeable and professional. 100% recommend will be using them again!!
Audi Mendez he was out quickly! And he did a great job! Found the issue and got repairs started.
Stevelyn Miller
3 months ago
Jr was very friendly and kind.
Julian Beltran Jr.
3 months ago
Josh B. did great! Very Professional.
Vallabhaneni Amith
2 years ago
Super professional company. The technician was running slightly late and they kept me posted on his ETA. The technician is very knowledgeable, rightly priced his charges and provided different options and helped understand the priorities to be addressed. Bryce Cole is the technician who solved our problems and he is very professional and knowledgeable. He fixed things he didn't like to make it perfect when I didn't even know it wasn't perfect.
Sean McLaughlin
6 months ago
Junior was awesome. Very professional. On time. Very knowledgeable. Fixed the problem in 10 min after finding the leak.
Nancy Rodriguez
9 months ago
Junior was great ! Very punctual , polite, professional. But prices are very high for us right now .
Very fast service though 👍🏽
They are thieves! Took 3 months to get funds back a year ago for work they did not do! Complete work that didn't need done (per another plumber) and cost me $1200.00 just for that. Then advised that I needed further work which did not need completed. Now 1 year later they take out a annual fee. I didn't like them then and really don't recommend them now. Have called and no return calls to get my money back that they just took out. Single women and just feel ripped off.
The plumber was very professional and did an excellent job. I know it was challenging install because the old faucet had been there for decades. He worked right through the challenges. He also repaired a pipe under the sink that was leaking. It was a great, smooth, hassle free experience. I will certainly use them again!
Victoria Aguilera
4 months ago
Mario was so helpful and kind! We are so grateful for the work he did for us in a stressful time.
Abigail marie
6 months ago
It started good, but here I am two weeks later, and issues are still happening. There is no scheduled time. They send you a text letting you know they have been dispatched but don't show up for another two hours. They keep jetting the system, and that is not fixing the problem. Parts of other jobs they were doing still aren't completed yet, and I have two holes in and just outside my house. I'm waiting on them again today due to my toilets not working again. They tell me I have old pipes, but yet no solution gives. To fix it. They tell me cleanouts, but that is just a band-aid solution. I have now spent over 20k, and I am afraid im being scammed. I never write bad reviews, and im disappointed it's come to this, but I don't want anyone to go through what I am going through.
Run. If I could do 0 stars I would. This company quoted us $30,000 to replace 100ft of pipe. We told them we weren’t using them services and they still sent a crew Monday without our knowledge. Dug up our yard and busted the water line. Came home to a flooded yard. We have been without water for 2 days because they didn’t fix it properly. They are an absolute joke and won’t take responsibility for their own mess up.
Audi was awesome! Great job very attentive and very knowledgeable with a great attitude definitely would recommend
Connie Buchanan
a year ago
Tech Junior Aviles made an emergency service call tonight to repair a leaky toilet. He was very professional, polite and worked quickly to get the repair done. We will definitely call and ask for him again if we have plumbing issues in the future.
Sandra Kendrick
7 months ago
Austin Murray did an excellent job cleaning out my kitchen drain. He was very courtesy and kid.
Junior did an amazing job! So nice and professional! Will definitely be using his services again!
Megan Carroll
5 months ago
Woke up this morning to a leak in my kitchen and had no idea where it was coming from. Soon discovered it was coming from the bottom of the wall. Collin Bailey was amazing. He was very thorough and sincere and tried his best to help every way he could. He gave me best and worst case scenarios and informed how to claim it with my insurance if I wanted to. Thank you Collin and Delta 1 plumbing!
I would highly recommend this company. Mario was amazing from start to finish, he was very informative and even went the extra mile to explain to me how to prevent certain things from happening. He was quick, efficient, punctual and all around very friendly. Thanks so much make sure to ask for Mario.
Lilly Garcia
4 months ago
french drain clean out - good job so far. hopefully nothing else wrong. camera coming tonight.
Samuel Tenney
3 years ago
I had to replace my double check backflow preventer because it was leaking. I was able to schedule an appointment within days. Trent and Chris came by early in the appointment window and discussed my options fully and competently. I was very satisfied with their ability and professionalism. Best of all I was able to schedule a follow up appointment for the next day to complete the work.
hannah michelle
4 months ago
Audi helped us with our washer box hook up. He was quick and very helpful. Thank you Audi and All Masters Plumbing, I couldn’t be happier.
Jasmine Pathphom
9 months ago
Junior was very helpful with detecting the problem and calling a jetter and restoration
BossHoggGoonzENT
a year ago
Had a issue with my sewage line clogged up and found All Masters Plumbing on google search. If you’re looking for someone who will get the job done and go beyond to find the root cause this is the place. Junior Aviles was my technician and he was straight forward and highly informative. He went beyond to help me find out the problem and gave me many options to repair my sewage line. I ended up having roots growing through my pipes underneath the house. This is actually the 2nd time my drains has clogged up so I’m glad he found it now so it wouldn’t cause more damage later on in the future. I appreciate your services and your honesty!!
Shannon Bryant
4 months ago
Austin was excellent and professional
Junior was EXCELLENT. We were looking for weeks to get a quality plumber to our commercial facility and many other companies had ghosted us. Junior arrived on time, worked quickly to get us an accurate estimate, and stayed past his appointment time into the evening to look into other areas of our building past the scope of our original call. Great work.
Mr. Van was a great technician! He seemed to be able to diagnose the issue within minutes of me explaining all of the symptoms I had noticed with by bathroom plumbing. He even explained how and why things were working the way they were. Additionally, he provided recommendations on other ways to stay on top of my plumbing, such as getting the hot water heater serviced annually (because calcium buildup could have an effect on the temperature of the water). Finally, the pricing was less than another plumber’s quote whom had come to my home a couple of days earlier and they were suggesting taking the panel off the tub in order to see what the issue was. Overall, I had a great experience and would definitely recommend All Masters Plumbing!
Laura S Anthony
4 months ago
Austin did an amazingly fantastic job and was very knowledgeable and professional in every way!!
MontySusan Scott
5 months ago
Josh B gave great customer service
Mercedes Martinez
5 months ago
Mario was quick and knew exactly where to look when my toilet was leaking. The other person I called out prior wanted to tear up my wall before repairs but Mario was straight to the point and quick. I highly recommend this plumbing service.
Stephen Schwartz
a year ago
Good and friendly guys. Initial call was about the dish washer not working but they also Provided good information to help us avoid future problems with our water heater. We rent so hopefully the hime owner will agree to needed repairs.
Junior was great in explaining the remedy of our plumbing issue. Very professional and kind!
Kandise DAVIDSON
a year ago
Audi did a great job repairing our water heater. Steve did a good job keeping us updated on parts.
Charles Wells
6 months ago
Lindsay, was very professional and look forward to working with her,
Erica Nicole Holguin
3 months ago
Thank you All Masters! Very professional service. Audi was very friendly smart and overall it was a great experience!
jaylen mcpherson
6 months ago
Audi is amazing very knowledgeable and help us with our sewer problem. I definitely recommend asking for Audi.
So sweet Lindsey came to my home drain cleaning and all that jazz!!! Very profesh and great with animals🥰🥰
Austin showed up on time and did his job expertly and was a great guy!
Junior Aviles provided excellent service as he assessed and explained the situation at hand. He informed us about the different approaches we could take in regards to payment, insurance, and answered all of our questions in great detail. 10/10 recommend!
I felt comfortable with Trent in my home and that he would take good care of me and figure out my water leak issue. The communication of times made me feel like they valued mine!
Great experience with All Masters! Dillon and Jr, they were very informative, helpful and professional! Identified the issue in minutes and repaired within 30 minutes, no hassle at all. I highly recommend!
Dillon was on time, courteous and professional. Explained my problem and detailed what he was going to do. Will use for my next repair. A+
Junior was great! Fast, professional and thorough. Stayed around to make sure we were all taken care of at our new commercial building. Thanks a million!
Josh was great. Very friendly and professional.
Completed the job in a timely manner and was sure to explain my options. Very satisfied.
Shirley Marin
4 months ago
Audi was knowledgeable respectful and a pleasure to work with.Did an excellent job
Micheal James
7 months ago
All Masters Plumbing did an excellent job at my company. Junior was exceptional. He figured out the problem then made sure I understood the problem. Will keep using them in the future.
Joshua Johnson
5 months ago
Audi was great very good definitely ask for him and call All Masters Plumbing if you need any plumbing help, thank you !
Family Pet Clinic
2 years ago
Very impressed with All Masters Plumbing. In the middle of a disaster they were able to assess and complete the job needed in a timely manner. I cannot thank them enough for their timely response and quick service.
I will never use this company again, the technician came out and supposed to had done the work, not even 3 weeks later, the same thing happened again and they didn't even come out and fix it. I had to call another company to fix it. It wasn't 30 days later. Do not use this company. Very unprofessional. Just wasted my money on a Job he didn't do
Josh B. was very professional and thorough. Polite, courteous, and explained what he was doing every step of the way.
loretti madrid
4 months ago
Junior did a great job! Very professional and helpful!
Domonica Cook
7 months ago
Service was awesome, Saul arrived on time and was professional and got the job done in no time. I will definitely refer All Masters Plumbing for all and any plumbing emergency services.
Kenny Roig Arcia
9 months ago
Junior is awesome it showed up quick and gave us good explanation of the process.
David Hackett
6 years ago
Great service all around! Willing to go the extra mile to get the job done right. Honest and trustworthy. We have used him since the snow/ice storm in February 2015 when he was the only one willing to do the job and Baker Brothers wouldn't. I can't see us using someone else in the future.
Troy Holloway
3 years ago
within an hour and a half of my original call my plumbing was repaired. not the first time i have used them. awesome group of professionals on each level from taking my call to the repair. i will definitely stay a customer
Michael Claycamp
11 months ago
Initial Review (was 5 stars): Josh B. came out quick and unclogged our sewer on a Sunday. Good, professional service.Follow Up/Revised Review: Don't be fooled by the high rating, they require their service technicians to get the client to post a review before leaving, and guilt trip you by saying their dispatcher won't schedule them for another project until they see the review on google mentioning them by name. Service after the first day has been terrible. A process that was explained would take ~5-7 days has taken over 2.5 weeks. We were told the crew would try to save our bush that was in the area that needed to be excavated, but they couldn't promise anything. When the first crew showed up, the first thing they did was chop the bush to pieces, didn't even try to save it. The dirt from the excavation was left on the grass, so I'm sure the grass under is dead. It could have been left in the driveway which is only 2' away. Every time the crews come out, they sit in their trucks for half an hour before starting work. Every crew that has been to our house has no leadership (foremen, crew leader, anything). None of the crews know when the next step will take place, and some of the crews can't communicate in English. One crew left tools laying in the yard, and another crew left trash and drink containers in the yard. Landscaping in areas totally unrelated to the work has been damaged. Throughout the process I have been given no updates on where we're at in the project, unless I call and ask.I will update the review again when work is complete, but so far I'm not impressed.
Brian Barker
7 months ago
Saul was very helpful and took care of the job professionally.
Audi is just simply amazing .call this technician to solve your plumbing issues
They came out the same day I called. Josh was very professional, located the problem quickly, and let me know what needed to be done to fix it. It was a great experience!
Dillon came by on time. Had a great attitude was thorough and provided answers to all my questions. Followed up with some more details that I had questions to after initial visit.
George Owens
10 months ago
Josh B did a great job!!! Professional and efficient.
This company came out and charge me over $500 to “pull the toilet and snake the line“ it flushed for less than one day and clogged again when I called this company they said that they would have to get with the tech and the tech would send me a quote to Hydro jet the lines for over $800. I called another company because something didn’t seem right they came out in in less than 30 minutes removed the plastic toilet paper holder from the line. The new company that fixed it showed me the toilet paper holder that they removed. I am very disappointed in the service disappointment in the dishonesty of this company. I would stay away from them!
Austin did a wonderful job cleaning out our bathroom drain
Overseer Azura
8 months ago
Being new to Texas, I was frantic when my pipes froze today. After calling several companies and not getting help, I got ahold of Lindsay. She walked me through shutting down the water heater and the gas to it which took a lot of stress away until I can get them out to fix it in the morning.
Yolanda Navin
5 months ago
Austin did an excellent job. Fast and very professional.
My hot water heater when out. When I called All Masters they had tech out quickly. Trent was able to get a replaced hot water heater quoted and installed the same day. Trent did a great job and was very professional! Highly recommend All Masters Plumbing!
John Nguyen
11 months ago
Junior - the tech that came out was very informative but diagnosed the wrong repair estimating my cost for a full build @ $6k. Called a second plumber and repair came out to $300. Always get a second opinion!!
gary spurlock
3 months ago
JO
Josh B great customer service.
Shelby Clark
7 months ago
Saul was great and extremely professional. Would recommend!
Rhoda Bickerstaff
3 years ago
Jeremy was a great plumber and he solved my problem real quick. I felt like he knew what he was doing and did a great job in a short time. Jeremy was clean unlike some companies that bring dirty people in the house. He also wore something on his shoes that made me feel like he brought no infections
Luke Hamilton
5 months ago
Austin Murray was informative, fast at the procedure, and helpful with describing the process.
Patricia Brown
9 months ago
Junior is friendly, kind and thoughtful.This has been a wonderful experience in a difficult situation all because of an experienced, professional and knowledgeable person. I would recommend him to anyone needing a plumber no matter how complicated or difficult your problem may be. He will get it done for you. He also takes the time to explain what is needed. He goes above and beyond for you.
Yvette Barnes
2 years ago
Eric came to give an estimate and was prompt and courteous. He understood my special health circumstances and was patient taking the time to listen to what I was needing and explaining my option. I will definitely be having him come back once my appliance is delivered to install the dishwasher.
Debbie Jensen
5 years ago
All Masters was referred to me by my home warranty company and I couldn't have been more pleased. Everyone was professional, personable, knowledgeable, and communicative and exceeded my expectations. The tech, Doug, explained what needed to be done and the process for repair. Ashley communicated with me regularly to keep me up to speed on timelines and next steps. Bryan (the owner) proactively communicated with the warranty company, the city and me to keep the project moving along to completion. All of the other workers involved were professional, courteous and respectful. My experience with All Masters was outstanding, and I will most definitely call them again when needed.
Audi come out and did great work. Was really knowledgeable. Would recommend and would use again in the future.
Joseph Palacio
5 days ago
Austin was a great technician. Solved my problems quickly and promptly.
Audi was great, super helpful and great attitude.
Victor Borrego
4 months ago
Junior 2as very helpful and amazing job.
Austin was great on the repairs.
Bailey Muehlstein
7 months ago
Mario with All Masters is amazing!!! He always put us first and really worked to provide quality and efficient service.
Judy Blackwell
4 months ago
Audi was a nice guy! Would have him back if I need another job done.
cynthia bradford
a year ago
The person that installed my toilet was quick and very professional. My tech was Junior Aviles. I had experienced a problem with a remodel. He was so pleasant he restored my confidence that some companies are still professional and can be trusted.The speed of when my job was scheduled was also amazing
Yesenia Valdez
9 months ago
Awesome service Josh B and Junior were very professional.
Junior was great. Came out on time and even came back to turn everything back on in the evening
Lena Grantham
3 years ago
Doug was very professional . He located the leak quickly and fixed it. Restored the lawn back in good shape. I am very pleased with this company and Service Line.
Vance Mervine
8 months ago
Junior was a badass. He was very professional. Will definitely use them again. And we will definitely ask for Junior!! Thanks again!! Merry Christmas.
Khalid Elbanna
5 months ago
Dealt with Mario, great guys and very professional and friendly.
Dearest Monkey
2 years ago
Wonderful expirience start to finish. We had a slab leak that required major work...tunneling under the house. We had a hard time just getting other companies to give us a quote, but All Masters gave a same day quote. We worked with Dillon who was professional and expirienced. He was right on with the scope of work that needed to be done and the quote was accurate and a good price. They stuck to the timeframes that were given. Highly reccomend this company!
Marc Magisos
8 months ago
Junior was very knowledgeable,!!!
He helped us locate a couple issues with our drain
Junior did a great job. He was professional and knowledgeable of his job. I would recommend Junior for my next job.
Sheli Masterson
6 months ago
Mario and Josh did an excellent job, very thorough, informative. We feel that we are in great hands and are secure in their assessment of the problems and needed repairs. Looking forward to getting this major headache taken care of. Mario came out during the Super Bowl and on Valentine’s night. Amazing guys.
Austin did an excellent job hydrojetting my kitchen line.
Nathan Bacon
9 months ago
The pricing was high, like $1500 to install a single toilet. Junior was patient and explained everything in great detail. Just couldn't get around the price.
Vanessa Villanueva
4 months ago
Josh B. Installed my toilet's. Great quality
Daelan Winkfield
a year ago
We were very pleased with the service, communication, and quickness that we received from Audi Mendez.
Fraz Tajammul
9 months ago
We had clogged drain, Lindsay showed up. She knew exactly what to do & was upfront with the service we needed. We are happy with the work, would use them again if needed.
Max was great. I have used them several times and work is always completed to satisfaction. Prices are reasonable. Show up on time and get the job done on 1 trip.
Shayla Peterson
10 months ago
Junior was quick thorough and got us answers to our problems nice and fast.
Leslie Esparza
4 months ago
Audi is great! Thank you All Masters and audi! Will come back for any plumbing needs.
Audi checked out my problem and provided options. He was very professional and worked quickly. Great technician.
kaidyn’s World
5 months ago
Mario came on time, very polite and knowledgeable and great service
Maurice Sanders
2 years ago
Eric was a great representative of the company. He arrive when he said he would, explained everything, and did the work. I am satisfied with all the work and would not hesitate to use All Masters Plumbing again.
Jeremy Bradley
a year ago
Audi was very professional, came late at night. He took care of my clogged toilet very efficiently ineptly and was a pleasure to work with.
I was in need of someone to come out immediately to fix a gas leak. This company was able to send someone out very quickly. The plumber was very Professional and the pricing was reasonable for the repair. I can sleep now knowing my family is safe. Thanks to you guys!
Krystal Myatt
10 months ago
Devante was very professional in demeanor, appearance, and knowledge base. He discussed several issues that maybe present and kept me informed as he did each step
Chris and Austin did an outstanding job diagnosing and installing our water heater; fast and professional! Definitely going to use this company again and recommend them to everyone else!
Quanesha Lobdell
5 months ago
JR was amazing!! Came out to give us a quote on a commercial building on some grease traps. Answered questions & concerns I had! Very Professional! Thank you
Very professional and always on time to get the job done! Will definitely use them again when I need too!!
Dakota Jackson
3 years ago
Michael and his associate were awesome! They were quick succinct accurate and to the point. Very courteous very kind and even killed a wasps nest for us. Would definitely recommend! Thank you for such great service
Austin did a very good job. No complaints with Austin.
Excellent service, extremely knowledgeable, friendly and on time-they even text you with the photo and name of the plumber/technician, the time of arrival and you can “track” the time online. Rem was the plumber/technician assigned to my service call and I could not be more pleased and impressed. I will definitely refer All Masters Plumbing to my neighbors, family and friends. Outstanding! Thank you! 5+ stars
Junior was great and professional! Quickly got work done and sent detailed email of the work done.
Angel did an amazing job and was very informative. Would recommend this company to friends and family.
Patricia Umblance
6 months ago
Great service with knowledgeable technicians.
Got the job done quickly and efficiently!
Michael and Carla Gonzales
a year ago
We’ve really enjoyed working with Mr. Junior. He’s friendly, knowledgeable, efficient and explained all the what’s and why’s of our sewer repair. We would highly recommend him.
kevon sterns
7 months ago
Saul was extremely knowledgeable and helpful with explaining all of the options concerning my issue, very thankful for Saul.
We called 2 days ago to have a plumber come out for a burst pipe/leak. We were given a 4 hour window yesterday from 10am - 2pm with no updates until 1:30pm, saying they didn't know when the technician would come out. I called at 3pm yesterday, no one ever showed up, and had to reschedule. Then we rescheduled to today from 9am to 1pm. It is now 7pm and no calls, no updates. It has now been 2 days without service from this company. They lied about the window, we spent multiple days waiting with no shows, no communications, and we took time off for this. We lost time and money on this experience, and would never recommend this company. We only have one compliment for their restoration guy, Eric, who actually showed up and helped as much as he could.
Josh B came out the same night I had a sewage backup at my home. He worked quickly to resolve the issue and get my plumbing back to usable. I appreciate it!
Richard Slusser
3 years ago
Great value for the price. I had problem with the flange that attaches the toilet to the sewer pipe. Big job 5 hours 2 trips. Their quote was quick she had to call me back but did so promptly. Techs were prompt and got right to work. With the repair my toilet closet is now a better smelling safe haven from the wife😂Thanks All-Masters Plumbing
Alana Miller
11 months ago
Audi was a great service professional. He came when we needed emergency help with a shower on Labor Day and he followed up when he said he would and fixed our shower perfectly. Thanks Audi.
Dorian Lopez
4 months ago
Junior did a great job on being very thorough! Very informative!
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