Description
Horizon Plumbing has been serving the DFW Metroplex for over 40 years. We can fix all residential plumbing issues, no matter the size.
We specialize in tankless water heaters, slab leak repairs, water filtration & softener systems.
We do not charge “trip charges” and estimates are always free.
Our specialties include:
– Tankless and tanked water heater installation, repair, and maintenance
– Slab leaks (including sewer & pipe repairs)
– Water softening systems
– Water filtration systems
– Kitchen and bathroom faucet replacement and repair
– Drain cleaning (including camera inspection)
– Toilets & Drain clogs and stoppages
We also offer an annual maintenance program to ensure all of your water dependent fixtures are running smoothly.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, All Plumbing Repairs, Any Plumbing Services, Bathroom Remodeling, Camera Inspections, Carbon Filters, Cleaning Up, Common Plumbing Issues, Cracked Sink, Demolition Job, Drain Pan, Drips And Leaks, Efficiency Upgrade, Endless Hot Water, Faucets Leaky, Flow Sensor, Flush Valve, Garage Door, Garage Door Opener, Hard Water, Heat Exchanger, Heaters Work, Holding Water, Home Clean, Home Plumbing Systems, Home Upgrade, Home Water Filters, Hot Water Circulation Pump, House Filtration System, Install New Sinks, Integral Plumbing Services, Leak Detection System, Leak Location & Repair, Leaky Sinks, Maintenance Of Plumbing Fixtures And Appliances, Major Repairs, Medical Gas Piping, New Water Softening System, Piping System, Plumbing Advice, Plumbing Problems, Pressure Test, R O System, Referral Services, Replace Or Fix, Residential Plumbing Repairs, Reverse Osmosis, Ro System, Sanitation Issues, Seeping Water, Service Calls, Sewage Lines, Sink Replacement, Sinks And Faucets, Slab Leak Repairs, Tankless Maintenance, Tankless Systems, Toilet Not Flushing, Toilets & Drains, Trash Removal, Trip Charge, Water Appliances, Water Conditioning, Water Damage, Water Filter Installation, Water Filters Work, Water Filtration Systems, Water Line Leaks, Water Pressure, Water Softening Installation, Water Supply, Whole House Plumbing Inspection, Whole-House Filtration,
Reviews
Linda G. Brown
5 months ago
I have an instant hot water heater and they knew all about it. Exactly what to do! Miles was great! Polite, and on time and took care of the maintenance.
Tiffany Spaulding
8 months ago
Miles and Lane were so great!!!!
They fixed the problem quickly, were super understanding, and made me feel so at ease about the condition of my home after the leak! So glad I used Horizon Plumbing Service!!! Also, the lady who helped me get them over here was nice and helpful.
Matthew Terrell
a year ago
Micah Garoutte
3 months ago
Spoke with a manager, Heather, on the phone. She was so mean and offered NO solutions. My toilet flange was defective and not put on properly. They refused to give me the inspection, refused to come out and look at the toilet, refused to even check my other toilets to see if they were defected. I felt defeated speaking with her because she started yelling at me from the get-go. Their front desk lady was very sweet and polite, however when the manager got on the phone it was a different story. I'm just at a lost for words that customers would be treated like this.
gautham marathu
2 years ago
Phillip is Great and Knowledgable in all ways
his way of answering is great
Wow, a breath of fresh to deal with this company. We had an issue on a new build after over a year which Horizon had plumbed, Philip came over (such an amazing professional) and effectively and efficiently identified a failure major leak. It was identified to be a warranty issue which Justin and the team dealt with promptly, arranging for the plumbing repair, restoration and drywall repair. I am truly a promoter for this company. I know this is glowing but really it was that good!
I was a little disappointed in an additional fee for a secondary TRIP CHARGE (- 1 star), but I highly recommend Horizon Plumbing. They've installed 2 tankless water 💦 heaters and a jacuzzi tub, so far, so good, thx!
Jraticus Maximus
4 years ago
Very nice and very professional.
Sherry Inderhees
a year ago
A warranty repair was scheduled very timely and done in a professional manner. Very satisfied and would recommend and use again.
Chautu Nguyen
4 years ago
These guys did a excellent job repaired my plumbing problems. Thanks.
We had Horizon quote the installation of a Moen Flo valve. Phil was thorough at figuring out where the main line came into the house so to be able to give a accurate quote. We decided not to go with the installation. The pricing was competitive.
Vicki Mathews
8 months ago
Our technician, Joel, was extremely professional and courteous. He listened to us and helped us resolve our plumbing issue efficiently. I highly recommend Horizon Plumbing
Very professional and courteous. Made the repair and then took the time to check our other plumbing fixtures (new construction followup).
Phillip was courteous, professional and friendly. He quickly addressed the subject issue and then checked a few other things for us. We hope not to need a plumber in the future, but when we do, we will request Phillip.
Claus Maucher
6 years ago
Aaron looked at a leak that I had at my place. He called early to let me know about the appointment and when he would be at my place. He fixed the leak and provided outstanding service. I can highly recommend Aaron and Horizon Plumbing!!
Extremely rude service from one of their formans Marian.
Phil took time to adjust and fix everything on the punch list. A real professional, knows his stuff.
Chris Bancroft
a year ago
Wow! These guys are great! Gave me a quote, over the phone, on installing a tankless hot water heater and even though it took much longer than estimated they stuck by their quote! I give Horizon Two Thumbs Up!!!
Patrick McMahan
7 months ago
Philip was courteous, thorough, efficient - what more can a customer want or need.
Blake Wofford
3 years ago
Phillip came over and helped me figure out that what I had was not a plumbing issue. I appreciate that he didn't try to sell me repairs I didn't need. That's integrity that's hard to find. Thanks, Phillip.
Stacy McDaniels
2 years ago
steven thomas
3 years ago
Holly Liedtke
5 years ago
I chose Horizon because of their good reviews and turns out they’re greatly deserved. Everyone I dealt with was very friendly and professional. My repair ended up being costly (replaced water main), but Jared spent all day trying to find a way around it, and showed me every step and every problem. When the repair was made they did it very quickly and professionally. The price I was quoted was the price I paid, and honestly found it very reasonable for the amount of work they put in. I would recommend them to anyone, and will be a lifelong customer.
janice conrad
3 years ago
Replacement of my AO Smith water heater. Ryan McGinnnis was extremely professional in communication and work carried out.
Nancy Carballo
a year ago
When you have no hot water in January and guests staying with you, urgent action is needed. The tankless hot water was not working. The call was answered promptly, dispatch said a technician would be there and that the technician would call before arriving. And that is how it went. Jose called and arrived, diagnosed the issue, explained the possible solutions and then called in to get the correct parts lined up. I was expecting 2-3 days and they had it completed by the next day. Very pleased.
Rebecca Brubaker
3 years ago
MuQuiter Burke
2 years ago
On a Sunday, they came out to repair a busted water pipe from the winter storm that flooded my entire downstairs. Professional from arrival to departure. I will always call on them for my plumbing needs.
connie ribando
a year ago
Marcus Padron
3 years ago
Melissa Spell
4 years ago
The WORST customer service!!! They did a job for us and broke something else. We had to wait almost 2 weeks for them to return to fix their damage. Then the repair was incomplete and have had to schedule additional repairs waiting over a week each time for them to finish and incomplete job!!!!!
Margaret Huff
9 years ago
We are very pleased with the work we just had done regarding a slab leak. It was located 21 feet from the digging entrance, so there was a lot of dirt removed. Everything was done orderly and the staff was superb. They were very respectful and told us everything up front regarding what, when, where and how much. The leak was located, pipes replaced, and dirt filled back in. The excavation site doesn't even look like anything happened. Everything is back in place, and we no longer have water running somewhere! We will definitely use Horizon Plumbing Service again! I have also referred them to our neighbors. Good job! Good employees! Great Company! Very Pleased!
Chris Rogers
2 months ago
Daniel Maxwell (Danny)
7 years ago
I was shocked when I found out that plumbers can be kind, respectful and informative, and that's exactly what I got from Horizon! Ernesto was a huge help and the price was more than right. I found a plumbing company for life.
George Marvin
5 years ago
Discovered a leaky valve coming off my tankless water heater, Ryan replaced it and we’re up and running. I highly recommend Horizon and give Ryan a 10+
Great, fast competent work by true professionals. Diagnosed the problem quickly and resolved it on the spot. I keep their business card on my bulletin board in the kitchen for all my plumbing needs. Thanks, Ryan!
Vishnu Sunkavalli
7 years ago
Most expensive plumber. Charged Almost $250 an hour. Quoted $278 to replace 2 anode rods and $325 fur replacing a faucet.
Ryan was very professional and worked hard to get the job done in the same day!
Tech was great! Thanks Horizon
Horizon plumbing installed the water heater in my new home when the water heater started giving out alarm codes and audible alarms they were contacted to come repair the system under the home’s warranty. They had to come out twice (2 reps each time) and nobody knew what they were looking at, dealing with, etc. Finally they told me they were going to order some parts to replace to see if that fixed the issue… havent heard from them since. Every time i call for an update i get blind transferred to a voicemail and never get to speak to anyone about anything. I legitimately would not recommend thier service based on the techs lack of knowledge and poor customer service.
Niako Chandler
4 years ago
Nicholas Pippin
2 years ago
I chose Horizon because they were one of the few companies who could install Rinnai products. I emailed the salesman exactly what I wanted, make and model of the water heater I wanted. They give me a quote and were very vague of what it included, I called and emailed the salesman multiple times and insisted the salesman list the make and model I wanted in the quote and he refused and ensures me that it's all good - Turkey install! They knew we were replacing an existing water heater that supplied a 24 unit apartment complex. When they showed up to do the install, they started taking the old water heater offline and started unboxing the new water heater - I pointed out that it was a smaller tank and model size that I Requested!!! That I knew this would happen! They claimed and ensured me that this unit was perfectly sized for this property and it would be adequate. I stressed that I wanted the higher model due to its higher energy efficiency (lower energy costs annually) and faster recovery time during peak demand hours.
They had me up against the wall where I felt forced to allow them to install this smaller unit because they already started taking the other unit offline and it would take an additional month to get the larger unit that I wanted and not to mention costing multiple $1000’s more then they quoted me. So, I Regrettably let them install it.
It wasn't more than a week that went by before I started having residents call about the lack of hot water. I called Horizon back out and their solution was to bump up the temperature to its max (above the manufacturers recommendation - which also further decreases its energy efficiency) – which helped a little but I still have during peak times people complaining about no hot water!!!
Very impressed by these guys. I needed my 12 year old water heater replaced and the two gentlemen knew exactly what to do and didn't try to sell me on extra stuff I didn't need. Great service and very reasonable pricing compared to other quotes for water heater replacement. I will certainly recommend these guys to my neighbors.
We purchased a brand new build from Meritage Homes in late June of 2019. In early September, 2019, we noticed a small drip occurring in the upstairs bath faucet. It got worse so we called in a warranty issue. Now it is pouring hot water while completely shut off and having to force an emergency repair item. Less than 3 months after closing we have had, what I would consider, a significant plumbing failure. I now do not trust any of the plumbing in the entire home. I sure hope they had nothing to do with the gas lines or I may need to consider moving my family.
Natanael Rodriguez
a year ago
Terrible tankless water heater installation, an extremely poor job disregarding future service. Service valves unaccessible, pipes connected wrongly, limited space to work with, very disappointing! Only reason why I didn't rate 1 star is because the second team of technicians waa able to give access to the valves.
Nicole Alexander
5 years ago
Ernie Campos just left my house and I am so thankful to him! He went above and beyond to take care of me and he was the nicest, most helpful person. We had a leak in our house (a connector piece connecting the hose bib and the pipe. He found it, fixed it, and cut an extra area in our sheet rock and pulled the insulation out to ensure there would be no mold growth. He told me how to air it out and to have insulation and sheet rock replaced when all is dry. He was full of knowledge and showed me things that were going on in my house that I didn't even know about. He fixed a long time build up problem in my husbands sink that was caused from our AC unit (who new?). He fixed my daughter's running toilet. He explained the calcium buildup problem in my house and showed my how to fix it and showed me a drainage problem at my water/gas meters that would have been costly to fix down the line (thanks to him my irrigation guy is on it as I write this). He REALLY took care of all of my needs and then some. He was very honest, the price was great, and I really appreciated all his knowledge and all his help. No questions asked, I will be calling him to handle all my plumbing needs. Such a pleasant man and such a wonderful person and plumber. Thank you Ernie!
Horizon performed yearly maintenance on our tankless water heaters. This went well, but the tech accidently stepped thru the ceiling drywall. The tech said someone would contact me within the next week to schedule a repair.
I waited, but nobody called. I called them after a couple of weeks, and they said to give it more time. After numerous more phone calls (and about 2 months time), the drywall was finally repaired, but they didn't schedule anyone to paint it. The painting still has not been done after 3 months. I will not use them again.
dwayne matthews
2 years ago
Called them out to check code on my tankless water heater. Flow issue with faucet in my bathroom. So I was charged $135 to replace the filter on my faucet. A part you can pickup at Lowe's for $2. The Rep came in with a smug attitude. Saying It will be $135 for my half hour of work. First you wasn't in my home for 30 minutes. So I had my wife pay him. I only called them because they installed our tankless. Another plumber came out due to a low pressure issue due to filter on our faucet. They told us what the problem was and didn't charge us $135 just replace a filter on the faucet. Safe to say Horizon Plumbing service has lost a customer....
Edit Response: OK I understand Stand that. We've called out another plumbing service for the same issue as your tech repaired. They told us what the issue was ( a filter just needed to be cleaned). They didn't charge $135 for their service fee. They just told us to clean the filter. The reason we called you out. Was you replaced our tankless water heater. We was going to go with another plumbing company until our builder told us to wait for you guys because you put the system in when the house was built. It's a lesson learned for us. In the future we will look to other plumbing companies to find the right fit for us. By the way your tech did say it will be $135 for the Hour work he did. So that's why my review mentioned that. You say it's a service fee. But lesson learned. We've been in Texas for a few years. We just need to find a plumbing company we're comfortable with.
Shirley Johnson
3 months ago
Our service technician, Cale, was the absolute best! We could not have asked for better service.
The technicians that came to our house were very nice, informative and professional. They took care of our issues and left no trace of their work. Really appreciated them and would highly recommend!
I had a really great experience with Horizon Plumbing. Our leaking pipe was fixed and our technician was excellent. The customer service this company provides is wonderful. Highly recommended!
Jeff Klotzman
6 months ago
Cale was great patient knowledgeable and explained everything
Review is based on the driver of a black Toyota Tacoma with their name on the door. Cut me off, no turn signal, erratic lane changes back and forth. If you want to drive like that be smart and take your name off the door of your truck.
Louis Lamar Jr
4 years ago
William Phipps
a year ago
Great company and Phillip is an excellent plumber
Very thorough and great experience!
Chandra Shekkharan
4 years ago
Sam Reinmiller
6 months ago
Yeah, your tech in 1611 likes to drive like a cuck in the pouring rain, cutting people off and swerving in and out of lanes.
Cale.
At Horizon Plumbing did an outstanding job.He was very professional also took the time to answer my questions.
One of the best plumbing experiences I've ever had.
Great technicians and staff.
I highly recommend Horizon Plumbing. If you have Rinnai tankless call them FIRST! They are experts with Rinnai. We actually had other plumbers take a look, and it was clear the other plumbers were clueless. The Horizontal plumbers came in and serviced our unit like true experts. Great company.
Fixed outdoor hose spigot.
Pat & Mike Sabo
5 years ago
Efficient and expert repair with options given. No pressure regarding upgrade repairs. Honest.
Eddie Bullock
2 years ago
Christopher Webb
2 years ago
Very good experience with the technical support of the plumber.
Great service from the technician that came out. He explained everything that needed to be repaired & finished everything within a reasonable amount of time. I am very happy with the level & quality of service that I received.
They did great, responsive and quick. Thank you!!!
Linda Burleson
2 years ago
We were experiencing a low water pressure problem. Phillip worked diligently to identify the cause and to correct the problem. He made sure that we knew what he was doing every step along the way. His diligence and determination in finding the cause and fixing it was beyond any repair service we have ever had. Phillip set the gold standard for customer service!
Jeffery Oostmeyer
2 years ago
Serene Leavitt
6 years ago
These guys are awesome! They arrived promptly and on time, calling me 30 min. ahead of their arrival. They gave me a quote with a good price and stuck to it. My son threw a computer charger down the toilet and they spent 2 1/2 hours working really hard to get it out so I didn't have to replace the toilet, which is expensive. They even told me that if they couldn't retrieve the charger they would not charge me for taking up the toilet. But they worked hard and got it out! They were super efficient, informative, and friendly. They were careful with the mess and cleaned up after themselves really well and were respectful of my home. I would defiantly recommend them!!!
Horizon plumbing does a great job. So knowledgeable and courteous, especially Philip who spent hours figuring out my tankless water heater issue. Thanks!
We researched several companies/brands and found the Rinnai to be exactly what would solve our problems. Ryan and James were textbook in their explanation of what needed to happen. The pricing was the best because we didn't need some of the stuff other companies quoted. Ryan even discovered a tampered with gas line and corrected that as well. He coordinated with the other vendors so we didn't need to do additional work outside the bid. He called Rinnai with us to set up the Wifi On Demand feature and cleaned up the workspace each day. Stellar service from these two guys! Because they are so booked and excellent at what they do, scheduling was tricky and thank goodness we worked from home because sometime it was a same day call to finish up. Will definitely be using them again for any plumbing needs. Now we have hot water without waiting 3-5 minutes at the sink! So happy! And they installed a water softener and RO filter. Feels like we have a brand new house.
Ernie was professional and friendly. He diagnosed the problem, ordered the parts and repaired our Rinnai tankless water heater quickly. He is the reason I would call upon Horizon Plumbing again for plumbing services.
Ryan is very knowledgeable and professional, he pinpointed the issue and provided solution immediately.
saroja padmanabhan
4 years ago
Chelsea Thatcher
2 years ago
Great!!
Thomas was friendly, knowledgeable and professional.
Diagnosed and fixed the problem quickly.
Would definitely use again.
Linda Francis
3 years ago
Debbie Brandon
10 months ago
Melissa Molenaar
8 months ago
Cale was very professional, knowledgeable and kind.
Jill Elliott Homes
5 years ago
gail vanwinkle
7 months ago
Always great service!
teja phanidhar
2 years ago
Excellent service provided by the plumbing personnel and offered plenty of suggestions in terms of what can be done in terms of future leaks. Also patiently answered all of our questions in great detail.
Great service and reasonable price. They were professional and very cognizant on making sure they keep it clean. Other plumers had in the past were messy and don't care if they step in dirt then your floor but not those guys.
Highly recommend them.
Karina Gonzalez
4 years ago
Molly Milligan
4 years ago
Brian was kind, on time, and very knowledgeable. We enjoyed having him here to help.
Ian was wonderful. Pleasant, friendly, well-mannered (his momma taught him well!) and knowledgeable and courteous. Don't think we could have asked for a better plumber.
Ryan went above and beyond and is awesome! Solved a two year old Rinnai tankless issue that no one else could. Thank you!
Very prompt service and reasonable pricing. I learned about maintenance recommendations for my tankless water heater that I wasn’t ever aware of before. Resolved my issue quickly. Highly recommend Horizon for all of your plumbing needs. Thank you.
Phillip always does a great job, and goes above and beyond!
dianne butler
4 years ago
It was disappointing that it took two trips to replace a valve on a Moen single handle kitchen faucet. Most plumbers I would expect to have this part on their truck since virtually all Moen single handle faucets use the same valve. The plumbers were very nice and personable no issue with them. Maybe it is a company issue not stocking their trucks appropriately.
paulette tobias
4 years ago
Came to my home to service my tankless hot water heater and now I possible will need a new tank. They are crooks, trying to make money. Poked a hole in my tank. Please don’t use these people for anything. Beware of their scams!!!!
Mike Anderson
2 years ago
Horizon did plumbing installation for a new home construction. In particular, a Rinnai tankless system with recirculation and wifi for programming took extra effort. They were prompt, professional and stuck with the installation until it all worked. The associate who helped us, multiple times, was Phillip. He was professional and great to work with along each step, and made it as though there was another team player helping us to get a combination plumbing, technology, wifi networking problem up and running.
Since I have a warranty with this plumbing company for my new home, I have been trying to get hold of someone to make an appointment to fix the gas plumbing in outdoor fireplace. The lady who picks up the phone either forwards the call to warranty department lady who never picks up the call, or I am told that she stepped out of office, or I cannot get hold of anyone altogether when I call.
I hope to get some kind of response because this is very unprofessional.
Thank you Horizon Plumbing! I had to call another company because they were the only ones who could send someone out same day (I called very late in the day) to look for my leak. Their bid to fix it was huge, so I needed a 2nd opinion. You fit me into the schedule, got somebody out, found a better (cheaper!) solution and fixed my leak. You truly are the plumber with integrity. Thank you for taking such good care of us!
Amazing customer service!
Fantastic job by Horizon Plumbing, Thomas Dean and his team. Professional, Courteous, Knowledgeable.... And answered all of my questions. Much appreciated! Great job!
Dont waste your time. Very unprofessional business
Jose was very customer-service oriented, did a superior job, called before he arrived & explained the process as he worked. He ensured I understood the warranty & told me to call with any questions.
I would highly recommend using Horizon Plumbing!
Cynthia Tanner
5 years ago
Professional, knowledgeable, competent
Rafael Garcia
5 months ago
Horizon Plumbing Service came out to replaced 3 toliet pumps - eliminating the noise of leakage and improving the flow when flushing. Joel was very friendly and professional. He listened and addressed my concerns, ensuring I was satified with the service he provided.Would highly recommend and use again
Ramesh Kalapatapu
2 years ago
Ernie was my service technician and he did an excellent job. The job was not easy, running water and drain from a sink I wanted in my garage. Ernie came up with the way he could make it happen and got the job done!
Damian Sickinger
3 years ago
Brittany Manning
2 years ago
Bobby Stanley
4 years ago
On-time and good work. Will use again if we need a plumber
Great place great poudeople and they take care of there our proud to work here
Karrie Rieken
3 years ago
Eric Gonzalez
2 years ago
Called their office to ask about rates on new construction for a single family and was told to leave a voice mail for the person who handles new construction. Never heard back from them. They could have at least returned my phone cal . Won't be using them.
Dingas MacGregor
10 months ago
Daniel Taaffe
4 years ago
Suresh Raghavan
5 years ago
Ryan was friendly and worked quickly and competently.
Kregg/Rochelle Bodily
9 months ago
Clarity Smith
5 years ago
This company feels like one you can trust. Don’t use Direct Source Plumbing. They tried to sneak a huge project over to me that was actually covered by the city. Horizon is very straightforward, fast and does good honest work.
Alan P. Stakem
2 years ago
Service was excellent and timely
Jizelle Pantoja
3 years ago
James with Horizon Plumbing is awesome! He was very professional, thorough, and attentive to all details needed. He is an absolute asset!
Cynthia in the office went out of her way to get a tech out same day. James the tech was prompt and professional. They did a great job. Thank you so much.
Darpan Vaidya
3 years ago
Philip came over to take care of some warranty issues. He was extremely polite, calm and helpful. I believe he is an asset to whatever company he works with. Really appreciate. Thanks to Philip and Horizon plumbing.
Jose of Horizon Plumbing did a back flush of my Renai water heater system. I was pleased with his work and attitude..
Ramon Israel “RAMON CALDERON” Calderon
3 years ago
great service
I would like to first start by saying Troy and Steven are SO AWESOME!!! They came out diagnosed my issue with in an hour and provided an amazing price to get the repairs completed! Signed the bid and within 1 day they were at my house completing the repairs. Very easy to work with and FAST. Repairs are done and ALL of the dirt that was removed from under my home has disappeared like NOTHING was ever wrong! Thank you Horizon for helping me in this time of need you have been amazing and I will be using you guys in the future!! THANK YOU TROY and STEVEN I will be a lifer customer!
Stephen Daigle
3 years ago
Prompt service, knowledgable techs, reasonable prices and they do what they say they were going to do. It was like going back in time
Alexandra Rodriguez
10 months ago
Blake and his partner were absolutely excellent. They came out to complete a repair, and they were friendly, professional, and courteous. Blake had excellent communication, was considerate, and got the job done. Thanks so much!!
Outstanding responsiveness and service!
Always my first call when I have a plumbing problem. Their response is fast and their solutions are reliable and reasonably priced.
Gokulnath Janardhanam
5 years ago
Excellent service from highly qualified technicians. Horizon plumbing installed and services our new home plumbing.
Victor Torres
5 years ago
Dean Philpott
3 years ago
Phillip was courteous, professional and knowledgeable.
Cheryl Bryson
2 years ago
Philip did an excellent job. I needed warranty work and the service was excellent.
Richard Ripple
10 months ago
Brittnee McCutchin
3 years ago
My technician, Chris, was friendly, professional, and very thorough. Highly recommend!
Charles Williams
a year ago
The office staff and the repair technician were polite, efficient and prompt.
Chris and Blake were prompt, courteous and mindful of new flooring and my pet. They identified the issue quickly and reviewed the repair and functionality of the appliance before leaving.
Thank you so much!!
They hire people who cannot drive and are a danger to other people on the highway
Steve Brahosky
10 months ago
After another plumber intentionally covered up a broken sewer pipe in my new construction home, the builder sent Horizon out to tunnel and repair this issues. They have been so communicative, professional, and kind throughout, which is so rare to find today with vendors. Thank you Horizon for taking care of the problem that someone else created and giving me peace of mind over a very stressful situation. I can't speak to cost as this was covered under my first year warranty, but everything else has been the best you could ask for of an honest plumbing vendor.
Derrick Clegg
3 years ago
jim gilliland
5 years ago
Diane Balesteri
10 months ago
Pat Simonson
4 months ago
They use fixed pricing and are expensive. I paid $675 to replace a gas control valve on my water heater. Be sure to get competing estimates so you don't overpay like I did. I believe I was price gouged after looking at what an actual cost plus job would have cost.
Horizon fixed a leak in the main water supply between the meter and the house. Jimmy and Chris were friendly, courteous and very professional. We will definitely call Horizon Plumbing for any future plumbing needs. I positively recommend Horizon Plumbing to anyone wanting great work at a very reasonable price.
Great service! Hired them to roto the drain line, which they did quickly and at quoted price. When the problem persisted, they returned (no charge) and found that the block was on the pipe on the city side. City crew came out and said that the problem was on our side! So Horizon came back and consulted with city crew to successfully demonstrate that it was on city side and therefore their responsibility. All of this for the initial small service charge. Ernie and the office staff are true professionals!
Thomas at Horizon Plumbing did an outstanding job of helping us out. He took the time to answer our questions and showed us the proper way of using the equipment. I would definitely ask for Thomas when you want it done the right way!
Richard Petrie
3 years ago
Great ppl very nice good company
Cheryl Bledsaw
8 years ago
Called with an urgent need for a plumber. They responded quickly and resolved the problem promptly. Will definitely refer to anyone.
Cynthia Sargent
a year ago
patrick snider
a year ago
Repaired a leaking hose bib
Jim Schnefke
10 months ago
The Service Technician did warranty work for us. He was very knowledgeable and professional, and gave additional effort to address warranty issues I didn’t know I had. He proactively checked each fixture to make sure they were working properly. I was very impressed!
LTD Travel and Eats
2 years ago
Fast, courteous service. Consummate professionals.
Kyle McDowell
4 years ago
Terrible experience
Jeff Swartwout
3 months ago
In 25 years I haven't been able to find a plumbing service that I would call back to do another repair but I have found one now. Jose did a great job tracking the source of the leak, and fixing the problem. His communication and professional were fantastic. I will not hesitate to call this company again for my plumbing needs. Jose Castro was my technician.
Philip was quick to diagnose and fix my problem.
Philip was very professional and helpful. Went above and beyond the actually issue and noticed other deficiencies that required attention besides what the call was for.Don't see that every day anymore.
Preston Brown
2 years ago
Philip was awesome, on time, and professional. My family owns a plumbing company so it feels strange to call another company for help, but I highly recommend Horizon. They are very friendly and get things scheduled fast.
I have nothing but praise for Horizon Plumbing! They were the plumbing contractor for our new home (built about 5 years ago). They did an incredibly detailed, quality job with the plumbing, including with putting adequate insulation on pipes within home. In our neighborhood of about 25 homes, all with Horizon plumbing as the contractor, all of us avoided any major problems like burst pipes during recent winter weather (even with prolonged power outage and freezing temps for days). Would highly recommend this very professional and detail oriented plumbing company!
Cae was great. Very nice and professional. I would use them again.
Maria Rudolph
4 years ago
The replacement faucet is working well. There are no more drips.
I discovered a strong odor of gas coming from the garage where the tankless water heater is. I called and the dispatcher was able to get a tech out within 20 minutes of my call. The tech quickly determined the problem and replaced the gas supply line immediately. Thankful and impressed with this company and will definitely recommend them.
Michael Ellsworth
a year ago
Had a small issue with a leak with the plumbing that was installed by them through the builder. Micaela was awesome with getting it taken care of. She dispatched a technician as quick as she could and had them repair it as well as getting the appropriate warranty personnel involved even though that was not her department.
Plumbing issues are the worst to have but having someone like that on your team that understands a consumer and makes it easier to deal with.
Horizon plumbing and their team are great, would use them again if I ever have issues in the future.
Greg Zimmerle
5 months ago
Jose did a great job of clearly communicating his estimated time of arrival, the issue and the repair. Everything went very smoothly.
I highly recommend Horizon Plumbing!
Marcus Padron
3 years ago
Patrick Cooley
3 years ago
Melina Mendez
5 years ago
Ryan was professional and courteous. He was on time and quick to service.
This is my second time using horizon plumbing. Once again, outstanding experience! Hot water heater pilot light wouldn't stay lit. Replace the thermopile myself, still nothing. The technician Jared came out and changed out the entire thermostat assembly was polite and extremely professional. Highly recommend these guys they are top notch.
Eduardo Salgado
3 months ago
you only waste time waiting for work
They were very professional and thorough in their explanations and resolved my issue in a timely manner. Overall, it was a great experience. Would definitely recommend Horizon Plumbing..
Ronda L Green
2 years ago
Michael removed the ugly Builder kitchen faucet and installed the Delta gold faucet I purchased. He was awesome!!! Quick, cleaned up and made sure I was happy with the job before leaving. Thanks Michael 🙂
We had an excellent experience with Jordan as our plumber. Cynthia was also helpful over the phone. Recommend!
John Pierini
8 months ago
repaired and serviced all toilets and faucets
Benjamin Barnhill
5 years ago
Good people
Anetria Betts-Jacobs
a year ago
Jeannette Elliott
4 years ago
Kiran Rangarajan
4 years ago
Was very courteous and addressed the problem right away. He did a great job. Will recommend them to my friends and will use again
Stephen Jarema
3 years ago
very professional, clean an checked other items
Ryan has been to our house several times for different installations and repairs. He’s professional, knowledgeable and always goes above and beyond!!
Michael provided quick, timely service. He was courteous and he did a good job with the pipe repair.
Vickey Prince
2 years ago
Two amazing techs came to my house,called me before hand ,very professional & friendly!
I recommend!!
Audrey Alexander
2 years ago
Mark is fantastic and a true professional. He cares about the quality of work he performs and won't put his name on anything that isn't done absolutely right. Mark is a professional you can trust.
gilbert reyes
4 months ago
Great job at a reasonable price
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