Best Replacement Water Line in El Paso TX

Very professional and friendly service. Took the time to answer all of our various questions regarding different plumbing issues around the house. Found new household plumber.

Adan explained everything to my wife, and was so respectful. Plus, he WORKED. Thank you Adan. Truly appreciate you, Brother.

The staff at Innovative Trades are the utmost in professionalism. Rudy, who is the owner, came to my house, analyzed the situation and provided several options to remedy it. They kept me informed throughout the process.

I am very happy with their work. I would recommend them to everyone that I know and those I don't, such as the people reading this review.

Great team work ! They had tools, equipment needed, plus materials to complete the projects.

F.N awesome! I called ON A HOLIDAY WEEKEND and Tech named “Hector”
Showed up in 40 mins! Dude was in and out within the hour. It was worth the $125. Thank you!

They have great service. Quickly to communicate. Great company!

Communication with company was not great. Pool is still leaking.

Called to get kitchen sink & washer unclogged told them last plumbers from diff company ran a snake and didn’t work said they would try something else and get it fixed sent two guys for about 5 min to just run a snake after I had literally told them we already ran a snake and didn’t work plumber who showed up and ran snake said there was nothing they could do as I had “ collapsed lines “ still charged me $100 asked for a quote to reroute plumbing when they didn’t even offer it as a solution to them “ breaking the floor had to be done “ & was the first and only solution they provided I had to be the one who brought up re routing instead of breaking … would not waste my time with them didn’t even get a call back to get quote for re routing piping paid another company $500 to reroute my piping sink & washer work now horrible experience

Called Pronto Plumbing to get an estimate on an emergency plumbing job. Another plumber was at the house looking at theleak. Pronto drove by. We thought they would come back when the other plumber was gone but they never did. When we called the office, we were told we already had another plumber and they would not be coming back out. The receptionist was very rude and did not offer to reschedule. I told her the company had very poor customer service and that I would be sure to write about this experience in a review so here it is.

Answered call quickly and came on a Sunday to repair pipe we accidentally hit and caused water leak. Was very prompt, did work quickly and took time to explain all that was done.

Awesome job, would highly recommend!

Very Irresponsible place of business. I called to schedule a tech on 01/24/17 at around 9am to come out to the our residence to perform some repairs. The owner stated that a tech would be at my door within an hour. The tech never showed up.

I called the owner back at around 3pm to see if the tech was going to make it or not. The owner stated that he had not heard from the tech for several hours and that he tried to get a hold of him to see what was his status.The tech called my mobile about a minute later stating that he was trying to get a hold of me for the last 2 hours but could not get through (not one missed called on my cell).

At the end of the day the job had to be rescheduled for 01/25/17 between 9am-10am. Again the tech never showed up at the appointed time but called to say that he had another job to finish and that he would be at our house whenever.

I called again in the afternoon to speak to the owner to cancel the work but his reply was. Que piensas?...que porque llames a mi va a llegar mas rapido? ( what do you think? That because you call me the tech is going to show up sooner?

Well, here's my reply. The only reason for my call was to cancel the appointment so your Irresponsible tech and you wouldn't bother coming out to the house.

Next time please, when a customer needs service. Treat them with respect and have some consideration for their time.

A&P Plumming! I'll make sure to get the word out