Best Hour Emergency in Durham NC

Very quick response to an emergency plumbing problem. Quick, professional and friendly. Thank you!!!

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Ben and his partner installed a new dishwasher and a new disposal. They worked quickly and efficiently and did a great job. They were extremely nice and we would highly recommend them. They are the best!

Trevor arrived to repair the lack of water pressure in my home. He quickly and efficiently diagnosed the problem and clearly explain the best approach to get my water pressure issues resolved. We reviews the recommendation together as well as pricing and he began the work to replace the shut off valve in my home. Once done my water pressure was back and actually worked much better than before. I was very pleased with his service and would request him again.

Gilberto Olivo was excellent...very professional and knowledgeable. Thoroughly explained what he was doing and what he found. Followed Covid-19 procedures. I felt very comfortable with his work and explanations. Outstanding. Jon Fischer

Great and professional service!

We would like to express our gratitude to Plumbing Giant for the excellent service we received. Our plumber was punctual and friendly, taking his time to explain the process of drain clearing thoroughly and answer any questions that we had. He clearly knew his trade well and had all the necessary equipment on hand, including the spare part required to complete the job fast.

Wayne & Trevor
Great workers communicated great great job always will call them. Do you ever need them again?

Best plumbers I have worked with. Fixed up my leaks and showed up on time. Can't ask for better service than that.

Our garbage disposable was leaking water under the sink. I called Ekard Drain and they came the same day. Jason was professional and friendly. He replaced it with a new one in no time. We were satisfied with everything. I would use them again if I needed to.

Great service

Rooter man is THE ONLY company to call..Anthony and Alberto came to my home when I was having a major sewer problem. I tried to fix the problem myself with no success. They took time to discuss the situation and resolved my issue Fast. I was amazed by the equipment that they had at their disposal even ran a camera in the pipes when they were done to make sure all obstructions were removed from my sewer line. Do Not Hesitate to call if you got a plumbing problem rooter man solves them all!!!

Cory was very knowledgeable and professional. He fixed our AC and answered all our questions.

Came out same day to replace a leaking hot water heater. Professional, friendly, and responsive. Definitely recommend!

I called after seeing a sign near Grove Barton road and received a very fast response. Not only were they responsive to my request in a quick manner but arrived in a quick manner also.

Carl was professional, knowledgeable, on time, straightforward, respectful, and personable. He explained the issues and the corrective actions that he took. Carl was quick to get the issues addressed and make sure things were working properly. I really appreciated his friendly demeanor and the time he took to explain what issues he addressed. Carl was thorough and efficient. He completed the work, left my home the way they found it, and did it all with ready smiles.

The service I received from Drain Right Services was second to none and exceeded my expectations for outstanding customer service. It also was appreciated that the pricing was very fair.

I would highly recommend them for you plumbing and drain needs. I hope I never have another plumbing and drain issue, but if I do, they have earned my business for sure.

Thank you Carl and Drain Right Services!

Acme seems to really have their act together on all fronts -- from how the tech handled customer interaction to the IT aspects (email and texts, the GPS tracker-link that came with the message saying our tech was en route, the electronic receipt which included a breakdown of what was done and all the things I'd finger-signed on the tech's tablet...) to knowing what equipment was needed, understanding the chemistry of what was happening in the pipes, and being able to quote a precise figure before starting work. I was, in fact, impressed.

Dp&m was the company assigned through my home warranty company. May be an ok company for unclogging toilets, but anything beyond running a snake down the drain, I advise anyone using this company to watch the result of snaking the drain, as they will not bring anything to your attention, and will claim you need something beyond their ability, like a camera. You'll find out they (Elaine) says they assume finding something in you line, because they cant fix the issue, thus voiding the warranty company from fixing or addressing the problem further. I did not feel valued as a customer, and will never use or recommend this company. Elaine was rude, argumentative and unhelpful, just responds with this isn't our first rodeo.

There was no evidence of any blockage from the line that was run, I did not sign any report, and still have a blocked drain. Thanks for nothing, both the technician and Elaine.