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Quality Service Today Plumbing & Septic

Quality Service Today Plumbing & Septic


5412 US-70 suit A, Durham, NC 27705

Description


Quality Service Today offers fast, professional, and reliable home service for your plumbing and well pump needs. Based in Mebane, NC, We strive for to provide superior customer service, over 50 years combined experience, with a North Carolina state plumbing license With Our professional and safety conscious attitude, we will help get your families home back in top notch condition in no time. We offer 24 hours service, 7 days a week for the most convenient scheduling options. We provide service the way it should be and explain everything in terms anyone can understand. We will properly diagnose any issues you may have and provide you with several options for a quick and comprehensive resolution. We're the best plumber NC has to offer!

SERVICES


Reviews


Dr. Lee Stone
Dr. Lee Stone
a year ago

Ethel Burton
Ethel Burton
a year ago

A. Koelling
A. Koelling
a year ago

Roy Lawson
Roy Lawson
a year ago

Maria Darlington
Maria Darlington
a year ago
Caleb put in new inner working of toilet - flush parts, quickly, efficiently with no mess after. I will recommend Quality Service to a friend in need, anytime. Thank you.
Sorry, I have no photo accessible.

Aaron Coury
Aaron Coury
a year ago
Chris was great. Explained the process, was knowledgeable and took care of the stopped up pipe quickly.

Carlos E. Aviles
Carlos E. Aviles
a year ago

Nancy Mitchell
Nancy Mitchell
a year ago

Michael Becker
Michael Becker
a year ago

Khawaja Wasiuddin
Khawaja Wasiuddin
a year ago

Goat One (GOATUS Among Us)
Goat One (GOATUS Among Us)
a year ago

Julia Rivers
Julia Rivers
3 months ago
This guy came by 3 times each time he was remarkable

Debi
Debi
a year ago
Matthew was very professional. He was able to diagnose the issue and address it in a timely manner.

Linda Velez
Linda Velez
a year ago

G B
G B
8 months ago
Service was excellent and technician was very informative

Ginger Hawkinsp
Ginger Hawkinsp
a year ago
Everyone was really nice & informative. The plumber was on time and completed the work in a timely, professional manner.

Jim Eshelman
Jim Eshelman
a year ago
Nick was very personable and also clear on options for required work.

Judy Butler
Judy Butler
a year ago
David Whitfield was on time, professional and very courteous. He even repaired a Lego X-wing fighter for my 4 year old grandson...at no extra charge. LOL. He did his job repairing y shower in a timely and efficient manner. I would gladly do business again with Quality Service Today plumbing.

Michael Gallagher
Michael Gallagher
7 months ago
Chris Compton was on time, professional, and did a great job.

Katharina Tindall
Katharina Tindall
a year ago

Jim Sholler
Jim Sholler
4 months ago

Ian Hawkins
Ian Hawkins
a year ago
Had someone come out and fixed an issue but the leak persisted. They sent Nick out and he fixed the issue for free.

David Eggleston
David Eggleston
a year ago

Adrian Menninger
Adrian Menninger
6 months ago

Diane Anderson
Diane Anderson
a year ago

Cassie Boone
Cassie Boone
a year ago

angela taylor
angela taylor
a year ago

Lisa Hardister
Lisa Hardister
a year ago

Tramaine Harris-Hopkins
Tramaine Harris-Hopkins
9 months ago
From the first phone call to providing the service each interaction was friendly and professional. Seeing that big, beautiful “Pete” when I pulled up to my house was such a relief! I was running late and worried about keeping Jeremy and his colleague waiting. They were kind and already had cost options prepared and were eager to get to work. I will use Quality Service Today again!

Joshua Michie
Joshua Michie
a year ago

michael rudd
michael rudd
a year ago

Alex Barnett
Alex Barnett
4 months ago
We received a text that Seth was on the way. We let the office know we had a gate and asked Seth to call when he got here. Seth arrived on time and introduced himself. He explained the steps he was going to take to pump and clean out our tanks. He was very methodical in all his actions and took the time to answer all of our questions. We highly recommend Seth and Quality Plumbing and Sewer Service. We will be calling them again in the future when we need any of the services they provide.

Stuart
Stuart
a year ago
I’ve used Quality Service Today twice now, and both times Nick has assisted me. Great service all around! I really appreciate Nick’s professionalism, and he identified an issue with an outdoor faucet that would have become a bigger problem if I didn’t address it, and as someone who has had to deal with a leak and water damage in the past, such initiative and help is invaluable. Always wonderful to find a good business. Recommended.

George Buchholz
George Buchholz
8 months ago
Very professional and knowledgeable. Excellent customer service!!

Judy Baldwin
Judy Baldwin
a year ago

barbara igoe
barbara igoe
a year ago
Adam came to diagnose a problem with my basement toilet, kitchen sink and upstairs bathtub. The septic tank was full so he had quality service come out and pump the septic tank. The basement toilet was unclogged but the basement kitchen sink and upstairs tub were still clogged.
Adam was very professional and explained to me that he needs to come back with a camera to further diagnose and fix my plumbing.
Adam was very polite and helpful. Easy to talk with.

Lorraina Perkins
Lorraina Perkins
6 months ago
Very professional, in and out in great time

Ronald Francis
Ronald Francis
a year ago
Very professional and I will use them for all my plumbing needs.

Amy Buchanan
Amy Buchanan
a year ago
David was on time, very courteous and professional. Would definitely recommend him!

Teresa Beasley
Teresa Beasley
a year ago

Camaron Watkins
Camaron Watkins
a year ago
Had two good interactions with Jeremy Shepard and Chris Compton. Top notch service, very easy to work with. I would recommend using them!

Holly Anderson
Holly Anderson
a year ago
Had an amazing experience came to check on sewage smell from shower and was prepared to start smoke test same day , very nice and professional

Daniela Novick
Daniela Novick
a year ago

Lisa Florence
Lisa Florence
a year ago

Cassi C
Cassi C
a year ago
At a time when service seems to have become a dirty word to some companies, Nick's dedication to excellence, kindness in working with me, and his knowledge demonstrated that great service can still be a good thing. Nick conducted an assessment of all of my plumbing, hot water heater, connection points, fixtures and more. He provided solid advice and council on a variety of topics, and he did not attempt to sell me anything. The bottom line, Nick was awesome, ya'll and I am a Quality Service Today client - for as long as I own my home.

Angel Garcia
Angel Garcia
a year ago

Anthony Rissling
Anthony Rissling
10 months ago
Needed our shut-off valve replaced and received no reply from our regular plumber. Quality Service was responsive and scheduled us quickly. The technician was on time, professional, gave us options and completed the repair quickly. This is now our new plumber!

Stephanie Wilson
Stephanie Wilson
a year ago
We aren’t quite ready to get started just yet but our technician was wonderful and very helpful.

Cassidy Taylor
Cassidy Taylor
2 months ago
I was able to get someone out the same day I called about a couple of drain issues. Blake was professional and kind and solved the issues quickly.

Allen Davis
Allen Davis
a year ago
This is the second time I used Quality Service Today. I was delighted with their service the first time and I am equally delighted with their service this past week. Nick was very thorough and the quality of his work is outstanding. When I contract with Quality Service Today and Nick is my representative, I know that it will be done right the first time.

DEBORAH BAKER
DEBORAH BAKER
a year ago
Mr Hill came out to check on a sewer issue, he was professional, friendly and explained what was needed to diagnose my problem and explained cost involved.

A Fanning
A Fanning
3 months ago
We called after-hours yesterday and they were here this afternoon. Aris and Drake were very pleasant to work with. Plumbing fixes are expensive but these guys did a thorough job and made me feel confident in the work. I appreciated their time and professionalism and if something else breaks, I'll be confident in calling them again, and I'll definitely request Aris and Drake.

Jacqueline Flores
Jacqueline Flores
a year ago

Bonita Green
Bonita Green
a year ago

Jàson Shambley
Jàson Shambley
a year ago

William Ratliffe
William Ratliffe
a year ago

Lolabearliz .F
Lolabearliz .F
a year ago
Nathan was very knowledgeable and he was efficient on identifying what issues were on hand. He was able to repair the pressure tank and all the bits and bobs that included. Was able to have running water the same day. And he even sent over other specialists to help me with my well pump as well. Would definitely recommend them as a service. If you’re ever in a pinch definitely give them a call. They were able to come over the same day I gave them a call.

Elliott Glanton
Elliott Glanton
a year ago

Paula Lee
Paula Lee
a year ago
Nick was very thorough and efficient in his work. He answered all of my questions. The Quality team called me ahead of time to let me know when Nick would be coming.

Donna Scott
Donna Scott
a year ago

neilson brown
neilson brown
a year ago

Ted Stewart
Ted Stewart
a year ago
Good and knowledgeable plumber, fast and efficient, fixed kitchen sink at low cost.

Veronica Landeros
Veronica Landeros
11 months ago

GameTime Faith
GameTime Faith
a year ago
I am very satisfied with the service. Very professional and knowledgeable!

Tim Coble
Tim Coble
a year ago
Aris was very polite and professional and did an outstanding job in a very timely manner.

Beverly Wyrick
Beverly Wyrick
8 months ago
Great customer service and quality workmanship. Very great company to work with!

Tracy Rettig
Tracy Rettig
a year ago

Ricky Dean
Ricky Dean
8 months ago

YouTube Account
YouTube Account
a year ago
We called three other companies before stumbling upon Quality Service. Had I known about them, I would have saved myself a lot of trouble. One company never called back. One called and I missed the call and never called back. One kept putting us off from one week to the next and never showed up. Quality Service was excellent. I recommend them totally. Great to see that a company is courteous and reliable. Small business owners get my vote every time.

Joe Eiden
Joe Eiden
a year ago
Jeremy was great. Explained everything very well and was courteous and conscientious.

Maryanne Chew
Maryanne Chew
a year ago
Aris came out to my rental property twice. He was very responsive, kept me updated on the progress along the way by sending me pictures and via FaceTime. Very nice guy and professional. I definitely recommend!

Debbie Lynch
Debbie Lynch
a year ago
Nick did an excellent job of answering all my questions re. to my washing machine, the
ptrap and odors to look for as far as a methane
gas leak. He explained my option to solve the problem if the smell gets worse.

Scott Michael
Scott Michael
a year ago
I was very impressed with the quality of service starting from calling the office after business hours and someone answering right away. They got me on the schedule early the next day. And the tech, Chris Compton, was outstanding. He explained in detail what he could do for us. We went from a simple pipe fix to a similar but higher quality sediment filter installation. Out of 5 stars I rate Quality Service 10 stars. 5 for the office staff being there to help me and 5 for Chris handling the repairs like a true pro. Thank you quality. My new preferred plumbing repair company.

Ronald Graves
Ronald Graves
a year ago
Jeremy was very personable and helpful. I just wanted to get a quote. But he gave a very good price . Considering how expensive everything is getting right now. I do plan to use this service in the near future.

Matt Ragland
Matt Ragland
a year ago

A Bala
A Bala
a year ago
Well diagnosis

Norma Segal
Norma Segal
a year ago

Alexander Bates
Alexander Bates
10 months ago
Chris was very helpful with explaining to me what type of hot water heater we needed

He then came back and installed the unit
Very professional and nice.
Would recommend.

Ken Fath
Ken Fath
a year ago

Stephen Satterfield
Stephen Satterfield
a year ago

Ashley Arthur
Ashley Arthur
2 months ago
The communication surrounding the appointment was amazing. Steven was great - so professional, great with our toddler who wanted to hear all about what he was doing, and very knowledgeable and efficient.

Zsaquiela Watson
Zsaquiela Watson
a year ago
The service was great. I have no complaints. I will do business with Quality Service Today again.

Andy Priolo
Andy Priolo
a year ago
Nick was very professional, honest and he took the time to explain everything

Kim Robinson
Kim Robinson
a year ago

Frank Montejo
Frank Montejo
a year ago

Tom Halverson
Tom Halverson
a year ago

Samar Tanas
Samar Tanas
a year ago

Brian O'Hara
Brian O'Hara
9 months ago
Great technicians...with the knowledge to get the job done.

Arcie Mizelle
Arcie Mizelle
a year ago
Theservice was to check the overall plumbing condition of the house. He was thorough and communicated his findings well. We have a return visit to make recommended repairs next week. I am completely satisfied with this company and its service techs.

patjan walton
patjan walton
a year ago

Tyrone Ortiz
Tyrone Ortiz
3 months ago
Blake did an excellent, quick but detailed job. Great service and on-time. Thanks a lot Blake

Crystal Brown
Crystal Brown
a year ago
Great experience! Very friendly and knowledgeable! Highly recommend!!

bob sydnor
bob sydnor
3 months ago

Wendy Calvin
Wendy Calvin
a year ago

Nathalie Grandsire
Nathalie Grandsire
a year ago

Brent Solomon
Brent Solomon
4 months ago

Molly Freudenberg (Craft Ideas Weekly)
Molly Freudenberg (Craft Ideas Weekly)
a year ago
Nathan came out to give us a quote on plumbing for a kitchen remodel. He was very professional, friendly, and knowledgeable. Excited to do this job with them in a few weeks!

Robert Addison
Robert Addison
9 months ago
Great. Professional Service.

Diane Harrington
Diane Harrington
a year ago
I completely recommend this company & Nick Pleasants. He was extremely knowledgeable and professional. Diagnosed a tough hidden leak issue and repaired quickly. The membership / warranty is completely worth it too! We have our home on the market for sale. As sellers we did a prelisting inspection and our crawl space was dry & clear of plumbing issues... Two weeks later the new buyers did their inspection and an active leak was discovered in the crawl space. I called ‘Quality Service Today Plumbing’ and they were able to send someone out to our house early the next morning.. Nick Pleasants came to check out our issue and he was perfect for the job! The crawl space was dry again when he did his initial diagnosis. He checked every bathroom and ran water, still dry. Nick was able to find the leak! He had to cut away a bit of drywall in the garage and the leak was discovered, a nail hit a pipe in a 2nd floor plumbing stack and was slowing seeping into the crawl space from a bathroom that wasn’t regularly used. It was an intermittent leak. He quickly made the repair. So glad he found the leak and not only gave us peace of mind but also to our soon to be new homebuyers. This company does it all, would use them again!

Matthew Williams
Matthew Williams
a year ago
Quality Service Today has been pleasant to work with. They are communicative, on time, professional, and are fulfilling all my questions and concerns. Nick (my technician) has been an excellent help and continues to show good workmanship and works towards getting my home in great shape. I would definitely recommend this group for any plumbing needs.

Nick has been very professional and attentive to all my questions and needs. I'll definitely keep him in my contact list for any future needs.

Ken Shires
Ken Shires
9 months ago
Replacing our 25+ year-old water heater with a new tankless one, Aris and Quality were professional, highly competent, efficient and personable! So glad we used them!

brucie71
brucie71
a year ago
Aris from Quality Service was on time and very professional. He was able to quickly find and repair my issue while keeping me informed about the cost and progress at every step. I would recommend him and the company to any of my neighbors.

Alicia Desjardins
Alicia Desjardins
a year ago

Mactrice Henderson
Mactrice Henderson
9 months ago

Nita Westbrook
Nita Westbrook
6 months ago

Nelson Brewer
Nelson Brewer
a year ago
Very fast response just very expensive.

Dan Jones
Dan Jones
a year ago
Jeremy was a pleasure to work with. He was very polite and fully explained my issue along with multiple solutions to choose from. Repair work was completed promptly and professionally. I would recommend him to anyone needing plumbing help.

Sylvester Smith
Sylvester Smith
a year ago
Nick was very knowledgeable and professional. He did a complete check to ensure everything was good to go, and did not try to pressure me into any unnecessary work all in a very timely manner. Great job!!

Brendan Lough
Brendan Lough
6 months ago
Had my well pump go out one evening, they were out the next morning to solve the issue. Service expert was very helpful and knowledgeable, and even walked me through his process to diagnose the issue.

corey clark
corey clark
a year ago
Great service and was amazed at the same day service based on our urgent need.
Really saved the day

Sasha Kiselev
Sasha Kiselev
a year ago

Mayra Sebastian
Mayra Sebastian
a year ago

Bridget
Bridget
a year ago
Arrived on time. Professional & courteous.

Remi “Reminator” Grandsire
Remi “Reminator” Grandsire
a year ago

Jennifer Vazquez
Jennifer Vazquez
a year ago
Adam was very helpful and explained everything as he went. He was very friendly, and my dog likes him.

Alden DeLamarter
Alden DeLamarter
a year ago
Chris replaced our disposal and did a great job! We are very happy with the service!

Carla Castellucci
Carla Castellucci
7 months ago
Quality Service Today has been a wonderful experience. Not only did they do a superb job installing our water heater, but they also came back to make sure it performs perfectly. I highly recommend this company to everyone. Thank you again!

Willy Bird
Willy Bird
a year ago

Debbie Green
Debbie Green
a year ago
Nick came out an performed a Plumming inspection and for a leaking toilet. We have ordered a new toilet and it will be installed on Wednesday. Nick also found a leak under a bathroom sink that we were not aware of prior to the inspection. Nick was thorough and very professional.

Janet
Janet
a year ago
Convert a dual fuel stove from natural gas to LP. Run connection under house to kitchen and prepare for Amerigas to tie in to LP line.

Ann Whitaker
Ann Whitaker
a year ago

Bryan Black
Bryan Black
7 months ago
Very professional and efficient. Definitely the 1st # we call when the next need arises.

Jeff Williams
Jeff Williams
a year ago

William Wolf
William Wolf
a year ago
I called and a very hot Friday afternoon with a water line leak that was serious because we need of water for our horses and they were there within a couple of hours. They fixed the problem even though it wasn't easy. It was not cheap but it was definitely good value.

Amy and Patrick O'Connor
Amy and Patrick O'Connor
a year ago
Have a Lift Pump issue and needed estimate for replacement of system and housing. They were very responsive, personable and professional.

Raven Cotton
Raven Cotton
a year ago

Katie Glenn
Katie Glenn
a year ago
Nathan was very knowledgeable and gave us very good advice on our toilet issues.

Richard Thayer
Richard Thayer
9 months ago
Arrived on time and very friendly. Gave me a couple of repair options. Had the repair done in short order. Very professional and well done.

BJ McCann
BJ McCann
a year ago
We have used Quality Service today a few times now, and their technician Aris has been great each time! Scheduling with them is very easy, and they are very responsive and reliable. I would highly recommend to anyone looking for plumbing services.

Trevor Goldman
Trevor Goldman
a year ago

James Woody
James Woody
9 months ago
Matthew did a wonderful job. Very knowledgeable and provided us with great professional service. We were satisfied with the results.

Kate Sutherland
Kate Sutherland
a year ago
Quality Service Today Plumbing came through for us when American Home Shield could not. This was at a very difficult time for our family and of course, like all plumbing emergencies, happened over the weekend.
Tina helped me book a Monday morning appointment and said she would hold it and I could cancel if I found someone sooner to come out. She then sent me a confirmation text and one with a profile of Aris, our technician, so we knew who to expect. Aris was very professional and sat down with my husband and I explaining our options. He and his assistant quickly replaced our faucet ( now we need a new kitchen to match it!) and the 45 plus years old original plumbing under the sink. We purchased a plan that will give us a whole house plumbing safety check and a year of their services if anything happens to the plumbing during that time. Their pricing was incredible value as they do not charge by the hour but by the job. We were very pleased with the care Aris took. He even left the under the sink area neater than he found it.
We will be retaining them for all our future plumbing needs. I highly recommend this company. Tina and Aris took great care of us and stand by their work 💯.

Mitchell Stierwalt
Mitchell Stierwalt
a year ago

Rose Waldron
Rose Waldron
a year ago

Angie Frye
Angie Frye
a year ago
Very professional and polite. Got to work and did a great job with no mess. Highly recommend.

Richard Becker
Richard Becker
a year ago
The boy that came out was a nice boy. Did not have much training or organization. Had to leave for parts several times and didn't appear to know how to identify the problem which turned a five hour job into 10 and made the effective labor rate $ 675/hour.i asked several times for a break out of cost estimates and they said I would have to get in touch with headquarters. Then he showed me 4 price options, but when he presented the final bill it was $600 more. He said it was taxes and stuff. It was a rip-off, that's what it was.

Sofia Dard
Sofia Dard
11 months ago
Chris C. And Garrett B. were timely and professional. Answered all of my questions and did a fantastic job with my partial bathroom renovation. Would highly recommend them!

Crystal Painter
Crystal Painter
a year ago
Service was great but it was definitely more expensive than a prior quote from a different business

Antonio Ruffin
Antonio Ruffin
a year ago

Justin Gorham
Justin Gorham
9 months ago

jeanine keith
jeanine keith
a year ago

Kyle Hunter
Kyle Hunter
a year ago
Nick was excellent. Coordinated with me to determine the highest probable reason for the leak, identified it, and corrected in a timely fashion.

Brian Parker
Brian Parker
a year ago

Mary Lee Mackichan
Mary Lee Mackichan
a year ago

Daniel Gura
Daniel Gura
9 months ago
Our water softener needed replacing and we needed an old hot water tank removed. QS plumbing was responsive and on time. An initial review of our system resulted in a real time list of options with no hard sell. We selected an option and signed the contract and waited on parts. When QS had all materials, they called and we were able to schedule an install a couple days later. Install was outstanding. All work completed and the softener was setup and running. Final setup is neat and accessible. Took the extra steps to remove an old wooden stand from water heater and mounted the control panel for the tankless water heater; appreciated that. I will go back to QS Plumbing.

Meghan Simmons
Meghan Simmons
a year ago

Michele Salerno
Michele Salerno
a year ago

Ag Crockett
Ag Crockett
a year ago
Chris was excellent, as always. Very thorough, very careful, good listener and excellent communicator.

Joel Karty
Joel Karty
a year ago
Gave estimate for job.

Donna Macomson
Donna Macomson
a year ago

Steve Sumner
Steve Sumner
a year ago

Robert Taylor
Robert Taylor
a year ago
Both Nick and Matt were very professional and easy to talk to. And I got the feeling that genuinely wanted to fix the problem permanently, rather than just get paid. Finally found a company that I will not hesitate to call when I have any furrher problems.

Christy Gayle
Christy Gayle
10 months ago
Excellent service

Tommy White
Tommy White
5 months ago

Diet Pepsi
Diet Pepsi
a year ago

Ashley Johnson
Ashley Johnson
a year ago

Elizabeth Shearer
Elizabeth Shearer
a year ago
Chris took the time to address water heater issues, as well as outside faucet repairs.

Tabatha Mccauley
Tabatha Mccauley
a year ago
This is my second experience with quality service. So far it's been great working with these guys!

Brad Arthur
Brad Arthur
2 months ago
Experience was great, we only had a minor issue but it was solved very quickly. Guys were very professional and friendly. I'd highly recommend.

Jessica Curtman
Jessica Curtman
a year ago

Project Benz
Project Benz
a year ago

Natasha Lowmax
Natasha Lowmax
3 months ago

Jackie Gryder Jr
Jackie Gryder Jr
a year ago

Miranda Smith
Miranda Smith
a year ago
Jeremy was great! Will definitely use this company again !!

CC Nsofor
CC Nsofor
a year ago
Evaluation of possible repairs

Carlton R.
Carlton R.
6 months ago
Very knowledgeable, and repair was performed in a timely manner.

Kelly Lou
Kelly Lou
a year ago
This was the second time this year that I had to contact a plumber and I decided to use Quality Service Today again because I had a great experience earlier this year. This time around was no different! The guys arrived on time and were beyond friendly and helpful. I called them out to unclog one of our toilets and they got to work quickly. They even answered questions that I had about other services offered by QST. I will keep their number handy for whenever I need a plumber in the future and highly recommend them to anyone in the area!

Ross Neuberth
Ross Neuberth
a year ago

Chuck Burnett
Chuck Burnett
a year ago
They are very professional and skilled with excellent communication about scheduling and arrival times. The technicians are personable and honest about what does and does not need to be done. I highly recommend Adam , Jeremy and the entire staff for Quality Service anytime.

janet hartlieb
janet hartlieb
a year ago
Chris was very cordial and on time and very professional. Thought the price was too high but everything is expensive now a days

Tammy Harris
Tammy Harris
a year ago
Our serviceman Blake was excellent. We would request him for any additional issues. Professional, efficent, polite. Excellent customer service.

Paula Smeltz
Paula Smeltz
a year ago
Chris and Blake were really helpful. I will use this company again.

Adrienne Efland
Adrienne Efland
a year ago
Adam was very thorough, professional, and transparent. He explained what was going on and made sure I understood. He quoted me for several different treatment options and was not pushy or forceful. I really liked working with him and would recommend his expertise to anyone.

natrone alston
natrone alston
a year ago

Alok Mazumdar
Alok Mazumdar
a year ago

Rene Valdez
Rene Valdez
a year ago

Jason Greenberg
Jason Greenberg
a year ago

Simone Richards
Simone Richards
a year ago
Service was great, the plumber was friendly and did a great job explaining what needed to happen to fix the issue we had. Be ready to pay on the spot after Service. We had to shell out over $3000 on the spot. We were not given a chance to mail a check or be billed for the services. Overall, they fixed the problem we were experiencing and we appreciate that.

Brenda McLeod
Brenda McLeod
a year ago
Will definitely use QuaLity Service Today in the future.

Will Rau
Will Rau
a year ago
Excellent service. Communicate clearly. Arrived early. 100% satisfied. I will look to Nick and this company for all my future plumbing needs.

Brenda Mitchell
Brenda Mitchell
9 months ago
Technician very patient and knowledgeable about his assignment. Aris have great customer service skills.

Jenny Cipolla
Jenny Cipolla
a year ago
Very prompt response, and Nick arrived within 1.5 hours of calling- on a Sunday. Very professional, helped choose the best option and helped to give guidance on what replacement to make. Appreciate it!

Allen Cox
Allen Cox
a year ago
Very friendly, courtesy, professional.

Jamie Satre
Jamie Satre
a year ago
My experience with this company was wonderful! After I called for service, Aris was out within an hour and was very knowledgeable, professional, and efficient. I would highly recommend contacting them with all your plumbing needs!

Austin Lindley
Austin Lindley
a year ago
Our experience with Nathan was excellent. He was very knowledgeable and was able to give us multiple options on how to fix our issue. Very friendly, polite and professional.

Steven Elliott
Steven Elliott
a year ago

Ed Hines
Ed Hines
a year ago

Cyril Gaydos
Cyril Gaydos
a year ago
Kitchen Drain was clogged. They unclothed the drain pipe.

Kevin Lee
Kevin Lee
a year ago
Our house was losing water pressure and losing water altogether. I called hoping they could get us in within 48 hours, but they were booked out until the following week. We were leaving town, so I shut the breaker to our system off and scheduled the appointment upon our return home from our trip. They came out and addressed the problem, or so they thought. They claimed there was a faulty wire 180 feet down in our well. They showed me the readout on their Voltmeter, but I think he guessed wrong because the pump could have been causing that to happen as well. They replaced the wire and the pressure switch to the tune of $3000. They offered to replace the pump for an additional $2000. I opted for the wire only. I didn't know any better and I was desperate to get my water back on, so I agreed to this outrageous price for the wire. They noticed the pressure tank was bad, and offered to come back the following Monday to replace it for $1200.00. They told me we only had a 10 gallon tank, but it is actually a 20 gallon tank. I replaced the tank myself for $200 with a Home Depot tank, but the water still was not flowing. We lost all water soon after. I refused to use this company and their inflated prices. So, I had a company from 45 minutes away come and replace the well pump today. They did the job for $1100. Save your money and go elsewhere. Did I mention they wanted to offer me an extra warranty for their work for 3 years for another $1200?

****Edit. Customer service from Quality Service called me for service recovery after this review. The person I discussed my situation with did everything in his power to explain the situation and the pricing. He made some valid points regarding the cost to do business as a large repair service with new equipment. I cannot fault Quality Service for their customer service. They are nice people and pleasant to work with. I do not agree with their pricing strategy. Thank you Quality Service for reaching out to me and having an honest conversation about this situation.

Karim Faddoul
Karim Faddoul
a year ago

Melinda Ramsey
Melinda Ramsey
a year ago

Jeidy Padilla
Jeidy Padilla
a year ago

Charles Dow
Charles Dow
10 months ago
Friendly, on time, knowledgeable. Stayed late to finish the job. Very hard worker

William Fisher
William Fisher
a year ago
Highly recommend. Adam is a good dude and did quality work. 10/10

Diane Zyczkiewicz
Diane Zyczkiewicz
a year ago
I needed an evaluation and estimate for a whole-house water purification system attached to my well. Chris presented me with all the options and patiently considered and answered all my concerns which included annual maintenance of the system. It was evident that he was experienced in water filtration and maintenance.

Anne Murdoch
Anne Murdoch
a year ago
Professional, friendly, efficient. Could not have been better. Thank you.

John Young
John Young
a year ago

Bert Heffley
Bert Heffley
a year ago
Unfortunately they sent someone that had never seen a septic pump or system. I was just about to polity tell him I didn't need his services. Someone else showed up that did have some knowledge on the system. It is the managments fault for sending a trainee out on his own. He was a nice young gentleman but was clueless on the project they sent him too. Not really his fault but management. Price quoted for repairs was about triple other prices quoted.

Max Walpola
Max Walpola
a year ago
I clearly requested a quote for well pump replacement. Over the phone they quoted $50 but charged me over $500 just to give a $6,500 quote for well pump replacement.

Will not use these people ever again.

Joy Gochman
Joy Gochman
a year ago
Great communication. Very thorough.

Vicki Haithcox
Vicki Haithcox
a year ago

Joseph Barnett
Joseph Barnett
a year ago

Austin Beard
Austin Beard
a year ago
Aris came out to check on my water heater. I bought the house a couple months ago and this was the first time I had checked it and noticed a leak in one of the hoses. There was too much corrosion as well as other issues with hot water in the house. He set everything up and replaced it same day. So far, very happy with the service and urgency they displayed!

Bruce Graves
Bruce Graves
a year ago
Adam is the absolute best tech!! He has to be one of the smartest people on earth! Adam is so good at what he does, it makes us want to call him for all of our household needs even though it’s not in his job description LOL. If you want something done right just call Adam!!

Barbara Warner
Barbara Warner
a year ago
Quality Service Today was highly recommend for my plumbing needs. Aris, my technician, was prompt, courteous and professional. He provided me with a detailed description of the repairs and the expenses involved. The work was completed in a timely manner, along with suggestions on how to avoid future issues.
I will definitely be using Quality Service Today for all plumbing related repairs/replacements.

Cassie Hanson
Cassie Hanson
a year ago
Nathan is so professional and kind! He was so patient with our unique residential situation and once he checked everything out, he took a lot of care with giving us his professional opinion of our situation and giving us several quotes that encompassed different repair possibilities. It made choosing the best option for our budget so easy.

Tamatha Dwyer
Tamatha Dwyer
a year ago

Kesha Nickerson
Kesha Nickerson
a year ago
Chris C. Was very professional (…and patient. LOL) with me in explaining the details of our old System, and what it will take to bring it into compliance. I really appreciated that.

Thanks Chris!

Sharanda Logan
Sharanda Logan
a year ago
Customer service is great at communicating and the plumber arrived early. The young man was pleasant and respectful but I was disappointed as he really didn’t seem to know much. He spent a lot of time on the phone calling someone else. He could not find the main drain and at the end of the day gave two costly options but didn’t have a real answer as to what the problem was. I feel like I paid $49 for nothing. Now I’m left to take care of the problem on my own and I’m out $49.

Chris Tranbarger
Chris Tranbarger
a year ago

John Hinton
John Hinton
a year ago

Deborah Scism
Deborah Scism
2 months ago
Very pleased with his service and attention to detail.

Kendra Jones
Kendra Jones
a year ago
The maturation system in my basement quit working and backing up dirty water into my basement. He found out that my system was dying. He fully discussed all of my options without pushing me to one option or another. He took the time to answer all of our questions in depth until we fully understand what our problem was and how to fix it.

Leslie Vazquez
Leslie Vazquez
a year ago

Jonathan Walker
Jonathan Walker
a year ago

Jeff Phillips
Jeff Phillips
a year ago
Very good and quality service. Thanks for the professional help.

Linda Snipes
Linda Snipes
10 months ago
Jeremy was friendly and professional. I love that the technician does a preliminary inspection before pumping. This takes away the worry of unexpected surprises. Will definitely use Quality Service again.

Brenton Mallen
Brenton Mallen
a year ago

Jeanne Misenheimer
Jeanne Misenheimer
a year ago

Jason Barnette
Jason Barnette
a year ago

Stefanie Papke
Stefanie Papke
a year ago

Dianne Lunsford
Dianne Lunsford
a year ago
I would highly recommend this company. Nick went above and beyond what it took to solve the problem. He was very professional. It is nice to have someone that cares enough to see that the job is done right. Nick should be highly commended for the work he did.

Kevin Harper
Kevin Harper
a year ago

William Adcock
William Adcock
a year ago
He had to remove the pump and check the wires and we put it back in and it worked

Dan Parks
Dan Parks
a year ago

Jodi Hayes
Jodi Hayes
a year ago

Sean Evans
Sean Evans
a year ago

Kevin Tolson
Kevin Tolson
a year ago
Adam was professional and provided sound advice.

Amos Pedersen
Amos Pedersen
a year ago

Marisa W. Chatman
Marisa W. Chatman
a year ago
Nick was awesome at communicating what would be the process would be for installing a new tankless hot water system. He was great at helping me schedule the installation based on my availability as well. It is very obvious Nick knows what he is talking about and has a lot of knowledge in the plumbing field. I would highly recommend him!

Chasity Griffin
Chasity Griffin
a year ago
Nick was my technician he was on time very knowledgeable and very nice. He explained everything that he would have to do and gave me a great quote. He was very professional, cleaned up the area. He was quick, it actually didn’t take no time and he was finished. I also liked that he was talkative and friendly.

Deborah Birr
Deborah Birr
6 months ago
Some of the best service I have seen in a while! I was kept informed every step of the way! The service people were very knowledgeable and obviously experienced in what they were doing! I would be happy to recommend them!

Brock Kirby
Brock Kirby
a year ago

Donya Foil
Donya Foil
a year ago
Nick is awesome! He did a thorough inspection, identified some issues, and broke it down in order of importance with multiple options for how to approach repairs. I'm confident his work prevented some much more expensive repairs in the future as one was a leak at the water heater that could've easily resulted in floor replacement and mold mitigation. He's a very personable guy too and easy to work with.

Lon Bowland
Lon Bowland
a year ago
Nick, Jeremy and Kendall were all very professional in their work and completed on time. Nick even came by after work was completed to explain a shut off valve I didn't understand. Very professional attitudes by all involved and will use again.

Shyderia M
Shyderia M
4 months ago

Betsy Kimball
Betsy Kimball
a year ago

Andy Scott
Andy Scott
a year ago
I paid over $200 to have kitchen faucet repaired , it was not fixed and was actually damaged further by unprofessional technician .Couple of hours after services , the faucet literally broke off in my hand. Unbelievably, they took no responsibility and wanted to charge me to install new faucet .Use at your own risk .

Jaren Kelly
Jaren Kelly
a year ago
Our experience was amazing. Nathan was great. He was very timely knowledgeable and courteous when dealing with me. He was able to diagnose the problem and get it fixed immediately. This is my second time working with Quality Service and I say that I will continue to call them for my plumbing needs.

Cynthia LaMaster
Cynthia LaMaster
a year ago
David was very punctual, friendly and efficient. He did a great job😀

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