Description
Here at Streamline, we strive to bring you happiness for you and your home. We offer plumbing, electrical, HVAC, and sewer emergency services to the city of Raleigh, Wake County, Durham County, and Orange County. You can find us working 24 hours a day, seven days a week, and 365 days out of the year. We’ll show up on Christmas before the kids wake up to open the presents, and are readily available to answer calls out of our usual service hours of 7:30 am to 6:30 pm.
Our core values are simple yet impact the way we go about our day – Honesty, dependable service, respect, open-mindedness, loyalty, positive attitude and positive environment. When we answer the phone every day we first ask how can we make you smile.
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, HVAC system repair, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat installation, Thermostat repair, Amana Air Conditioner Installation, Amana Air Conditioner Repair, Amana Furnace Installation, Amana Furnace Repair, Rheem Air Conditioner Installation, Rheem Air Conditioner Repair, Rheem Furnace Installation, Rheem Furnace Repair, Cleaning, Installation, Cooling, Electrical, Heating, Plumbing, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, Air Conditioning Servies, Bathroom Fixtures, Commercial Services, Drain Repair Services, Electrical Repair, Electrical Services, Furnace Repair, Furnace Replacement, Heat Pump Water Heater, Heating & Cooling Services, Kitchen Fixtures, Navien Water Heater Installation, Navien Water Heater Repair, Pipe Repair Services, Plumbing Repair, Plumbing Services, Rheem Water Heater Installation, Rheem Water Heater Repair, Sewer Line Repair, State Water Heater Installation, State Water Heater Repair, Water Filtration, Water Heaters, Water Pumps, Water Treatment, Electric car charger installation, Electrical fixture installation, Electrical inspections, Electrical outlet & switch installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical parts assembly, Electrical power restoration, Electrical wiring installation, Electrical wiring repair, Fan installation, Fan repair, General alarm installation, General construction, General repairs, Ground wire installation, Light fixture installation, Light fixture repair, Outdoor lighting installation, Remodeling, Security system installation,
Reviews
David Towning
7 months ago
We had the pleasure of reaching out to Streamline to help troubleshoot a faulty wiring/lighting issue. Ron Jaimes was able to come out and help us in less than 24 hours from when we reached out to Streamline and was extremely helpful. He was diligent in attempting to isolate the problem and was able to provide a quick repair once the problem was found. He communicated to us along the way what he was looking at and why and able to explain to us what the overall problem was ensuring we knew what was fixed and making sure we were confident the problem was finally resolved! THANK YOU RON!
This is a great company. I have had HVAC, plumbing and electrical problems in my 2 year old home. These guys have been able to quickly resolve all of my issues and did so respectfully and promptly. What more could you ask of a company. And they seem to value their employees. If you value your employees and treat them with respect you always have a successful company. Thank you Streamline!
James Carpenter
8 years ago
Jerry C was right on time. He installed a ceiling fan, moved a ceiling fan, installed a light fixture and fixed an outlet that was installed incorrectly. All work was professionally done and he is one polite man. When a decision was needed he asked us instead of just plowing ahead and he answered any questions we had. I'd hire Streamline again and would recommend the company to others.
Jon Wolfsberger
5 months ago
Very pleased with our experience using this business. Communication throughout the process was excellent and our technician, Will, was incredibly friendly and knowledgeable. Will definitely be using them again in the future.
Tom was helpful with a few different different problems. He replaced a part on our water heater and a water valve under the house. He also fixed a leak in our tub faucet. We’ve worked with Tom before and are always happy with his service, professionalism and friendliness.
Donald Porterfield
2 years ago
This was a great Service Call. Keith He was excellent. Spent plenty of time checking the units and figuring out the problem. I would really recommend these guys!!!The new evaporator coil was ordered and delivered in the time Chris said. They scheduled an appointment for installation. He did a great job of replacing. Still a great companySo this was a different situation. I needed some plumbing Help. Allen the technician was thorough and gave me various options to complete the repairs I needed. I am scheduling them for next week. Great job again for Streamline Services !!!HVAC Maintenance. Keith was superAllen did an excellent job on replacing the undermount sink and new plumbing. Another successful job by streamline
Sophia Tostenson
5 months ago
Tom provided exceptional service and was very pleasant to have in our home. He was knowledgable, professional, and also entertaining. Thanks, Tom!
Our technician Saviel is a heck of a nice guy, very knowledgeable, professional, helpful and went above and beyond. And that’s one of the reasons we have always been pleased to have Streamline Services work with us. A very good company, good people, good technicians. Always pleased. Mitch
Great service! Highly recommend, very efficient and were able to fix the issue in one day. Seaton was amazing!
Katrina Yongque
8 months ago
I had a problem with one of my outlet in the house where I unplugged a light fixture and blew up the outlet. The whole room including my garage lost electricity. Streamline was very professional and kept me updated when the technician was coming. Sent me a picture of Cameron who was my electrician. He was very professional, detailed and price was reasonable. He found the source of the problem quickly, gave me an estimate and did the job in a timely manner. Also, he toured my house and educated me about everything i can look for in the future electrical wise in the house. Some things he pointed out surprised me as I didn’t know i have those things. I was very happy with the work done and he was very polite and respectful. I highly recommend streamline for your future electrical needs especially Cameron as your electrician. Will definitely use Streamline again in the future. Awesome service!
April Pickett
2 years ago
Service rep showed up on time, very courteous, very efficient. He checked my electrical panel, found the fuse that blew and replaced it quickly. I don't think he spent more than an hour diagnosing and fixing the problem. I was very impressed with his work and his pleasant attitude.
Greg Bodenhamer
a month ago
Came when promised, quick and capable diagnosis - completed work efficiently and was friendly, courteous and technically very competent. WIULD HIGHLY RECOMMEND!!!
Victor was very knowledgeable and ontime. He was able to diagnose why my ac system wasn't cooling very quickly. I would definitely recommend and use this company again
Replaced Gas Regulator in an existing installation. Charged 3x what had been estimated by others for a simpler job than they quoted. Arrived at 1 for a morning appointment.On the other hand, came on a 1 day notice with parts, technician was professional, and the upsell was minimal. Their quotes for the other work were all very high, so I would not use again.UPDATE:Customer Service called me and reduced the price by the diagnostic fee, since they didn't have to diagnose anything, bringing it down 2/3 of the way to where I thought it should be. I increased my stars from 2 to 3. Still almost $400 for a $80 part and 20 minutes of work + drive-time.
Fast and friendly service, at a reasonable price. After a quick and easy phone call, our plumber Matt came out the next day and took care of everything. They called me the day of the appointment to let me know his ETA. Matt explained what was going on, and was very polite and respectful.
Anne Strandberg
a year ago
Nate replaced my old garbage disposal with a new one that I had bought. He was friendly, professional, used his time well, and did a very good job. I will be calling Streamline Services again in the future, due to Nate's great representation of this company.
Systematically solved the problem with an aging tankless.water heater. Very happy with the results.
Jessica Green
3 years ago
I just bought a home and had Robbie inspect my HVAC. He gave a detailed account of what needed to be addressed, and I got an estimate before agreeing to the work. When he came back out to perform the work, he was super friendly and did a high quality job! Happy with my service!! I also appreciate having the invoices to be paid online to avoid any unnecessary contact during COVID. I’m looking forward of taking advantage of their annual membership program as well.
Drew Fitzgerald
a month ago
The technician went over all of my options and was very helpful and thorough. I will definitely be using streamline for future issues.
Padriaca Prude
6 months ago
Very Professional and knowledgeable of all of my electrical requirements. I had the highest confidence in their capabilities after our discussion.
Great communication and really top notch repair work. Nate and team were very communicative and patiently answered any questions that I had. Very friendly and dedicated to performing a good job making sure everything was explained and making sure we were happy with the repair. Would definitely recommend their services.
Linda Pandullo
a year ago
4/4/22 Today Gabriel installed a new garbage disposal, faucet, and cleaned the tankless hot water heater. He was very professional and friendly. Everything appears to be working perfectly so that’s good enough for me! I live working with this company. I trust them and they are prompt with their response whenever I call.
Will was professional, courteous and wanted to assure the work was done to my satisfaction. He explained everything that he would be doing on the repairs and answered all of my questions. I would highly recommend using Streamline and will use them again as the need arises.
Kelly Margraf
8 months ago
I found this company on Google and they won my approval many times over from excellent communication via text (SO nice to have so I’m not waiting around and can run errands beforehand), Gabriel was on time, very courteous and professional and knowledgeable/resourceful. I will definitely use his company again, and recommend them to friends!
Jeanette Barner
a year ago
The service with Streamline is great! The service tech Victor is awesome & will always be welcome in home. He honest & very respectful. I will recommend them to my friends and family.
Great repair and servicemen who are super friendly and knowledgeable in their field. They have the ability to pin point issues, give accurate repair/ replacement costs and do what’s right by you as the customer. Definitely recommend!
Srikanth Patibanda
4 months ago
Seaton Russell is the technician who helped us to fix the problem of sewer clog. Very responsive and did a good job in answering all questions. He was very courteous and respectful by wearing shoe covers before he stepped inside home.
Betsy Yarrison
a month ago
Steven and Trevor were excellent they were prompt thorough informative and skilled professional in every way highly recommend
Roslyn Bailey
8 months ago
Matt was very knowledgeable and also very personable! We appreciate him taking the time to explain all of our options!
Halcyon Rigdon
4 years ago
Greg from Streamline Services came to repair an electrical problem today. He was courteous, prompt and very knowledgeable . He checked our outlets and found the problem. He repaired the outlet and made sure we were satisfied with his work. We definitely recommend Streamline Services.
Ray showed up on time and was a pleasure to interact with. He did a thorough job assessing our HVAC system and identified a list of things to keep an eye on, yet didn't try to upsell me on any unnecessary repairs. It is a theme I have noticed with all the technicians from Streamline. They do their job honestly and identify real problems, without trying to oversell you. I'd recommend Ray and look forward to continuing to work with him in the future.
I’ve used Streamline for all of my HVAC, plumbing,and electrical needs for the last few years, and they have been consistently a pleasure to work with. They are consistently early to a scheduled appointment, every person they’ve sent to my home has been very nice and pleasant to talk with. Very strong recommend.
Brandon is VERY thorough, he walked the whole house & educated us on everything, & even mentioned information other plumbers missed. You can tell he has years of expertise.
Streamline services is one the best in Raleigh area for heating and cooling services. They are quick to response and provide quality services. I have been using them for 2 years now and been satisfied ever since .
Jerry was great! He showed up when he said he would, walked us through every step, and followed up to ensure we were satisfied.Great, responsive service. I have already recommended him and his company to others.
Greg was amazing and super helpful. He discussed my options for charging my electric vehicle and helped me decide on the best way to go. He was extremely knowledgeable and explained all the details to me. Would highly recommend him and his partner.
Heather Hazelwood
7 years ago
Great experience with Streamline for installing four recessed lights in our dining room and fixing a light switch that wasn't working correctly. Both the office/scheduling person (Amber) and our technician (Jerry) were polite, responsive, and very easy to work with. The end product looks great and works perfectly. The price was clear from the start and while not the cheapest quote we got - not the most expensive either. We'd happily have them do future work at our house and will recommend them to others.
We had Keith out to look at the AC in our rental house. He was professional, and diagnosed the issue quickly. He gave me options for the repair since some parts were out of stock. Very happy!
I had a great experience with Streamline. Tristin, the electrician, did a great job installing my exterior electrical sockets. He was on time, informative, and friendly. The admin group at Streamline did a phenomenal job scheduling my appointments, texting me updates, etc. Streamline did a fantastic job!
Professional, courteous, knowledgeable. Gave a quote for future repair but wasn't pushy.
Scott Blackford
7 months ago
Very pleased with my sales rep and overall experience. I would absolutely recommend them to anyone for their hot water heater needs.
My neighbors use them for water treatments and home maintenance and raved about them. They did a water test and I will be using them to install a whole house water system and to sign up for their yearly maintenance program for my appliances, water heater, HVAC, and water filtration system. More affordable than I ever dreamed and such caring service providers. They will also be doing some electrical work for me. I'll post again when the work is done, but I'm sure I'm going to be thrilled!*** 2 yrs later***Turns out I was not so thrilled. Prices for work were high, and questions not answered. I just has system taken out and a new one installed by another company. Streamline never had an answer when I asked price of replacement filter, or why my water still smelled and left stains .The filter was $500.00 and needed to be changed every 2 yrs.Incredible! I called the company. Person that answered said someone would call back the next day. Never got the call.Do your research and be careful with this company!
Mitch was professional all the way. He took the time to thoroughly analyze our HVAC system and explain what he found. He was friendly every step of the way. Well done!
Greg is extremely professional and nice. He helped us with an issue in our garage. He replace a gfci and installed a new reciprocal for our tankless hot water heater. He set it up where our hot water heater has its own line in the breaker box. I appreciate his knowledge and help. We will use him & Streamline again.
Choosing Streamline was my best home decision! They are thorough, professional, and so nice. Will Stuart was out yesterday to address problems caused by the super freeze we had at Christmas. He fixed the problem and took the time to explain how my plumbing was set up and how it runs through the house so I can be better prepared in the future. Thank you!
Crystal Williams
3 months ago
Henry A gave us Positive experience- he was able to get me all the information I needed to move forward with cooling down this hot house! Appreciate his dedication to excellence! He explained everything very clearly and for a person that knows nothing about anything HVAC
I’m pleased to have used the services of the company and even more so interacting with such a knowledgeable expert. Steven performed the repair so quickly and provided guidance on other issues he noted without additional charge. He was a consummate professional, patient and gracious. He is a perfect ambassador for the company and the sole reason I will use this company again.
Josh was very professional, friendly and knowledgeable. I really appreciated it when he showed me what was wrong with my unit and went step by step when replacing the parts. He answered all of my questions as well as asking me did I have any more questions.
carlos cuevas perez jr
4 months ago
Tyler installed our ac system. He was on time, respectful, dedicated and very efficient at his job. He finished installing our ac system for the whole day. He made sure that before he leaves, we have a cool air. Tyler is a asset to Streamline HVAC.
Henry A with Streamline Services is/ was AWESOME! Very friendly, professional and knowledgeable. We could not ask for a better company for our HVAC, electrical and plumbing! Thanks again, Henry!!!
Therese Hurlbut
5 months ago
They were very thorough and inspected every aspect of possible damage due to a lightning strike. Explained everything completely and made sure to show us their findings!
Louis Cuebas
3 months ago
Excellent service and showed up on a Saturday. Thanks again.Newest visit 1/22The relationship as streamlines client had never been better as demonstrated recently during an after hours visit because of an expansion tank failure. Proffesional, courteous and most importantly transparent with the problem and the solution.Thank you again for another quality experience with yet another stellar employee.Thank you2 years in and my experience is still 5 star. Nate was as professional as they come. Identified my issues and quickly fixed them. Thank you. Having streamline on the ready is certainly an advantage.Refresh.. 1 year later still stand by what I said.Professional and courteous. Called them in the 11th hour before a holiday and they showed up resolved my issue and saved the day. I would recommend these guys to anyone who needs HVAC team.
joseph harrelson
4 months ago
Sophie did a great job checking our systems and making sure that they are working properly Great group of team members here
Diane Bumgardner
3 years ago
On the morning we were to close on the sale of this home a water line leak was discovered in the front yard. Called Streamline Services and they were there within 90 minutes. We showed Brandon where we thought the leak was. Brandon dug down exactly where the leak was, cut out the cracked piece of water line and replaced it. He spent approximately 30-45 minutes on the repair. We were charged $855.00, they waived the dispatch fee ($79). I ask Brandon if they could possibly reduce the bill because he was able to locate the leak instantly. He contacted his supervisor and was told that they could not reduce my bill. We called Streamline because they had done work for us in the past and we were pleased. On this call we were in a bind to get the repair done before closing and simply trusted them to do right by us. We simply feel that basically charging us nearly $1,700 per hour is ridiculous. Brandon was great, but I will not be calling Streamline in the future and will not recommend them.
Mark Scheible
2 years ago
Greg D. from Streamline Service was amazing. We needed a plumber to fix a few items from a home sale inspection on short notice. Streamline Services was very responsive and able to have someone at our house just when we needed them! Greg D. was all we could ask for in a tradesperson. He was on time, tried everything he could to repair one of the items (rather than replace it), and had a very positive attitude. He gave us an estimate of the charges before he started, and everything was completed quickly and very professionally. We couldn't have been happier.
Mitch and Victor did a great job on the Heat/AC systems at our house! He is professional, thorough, and personable!
Aaron Sanchez
4 weeks ago
Ron was fantastic. Although you never want to have to service something I've found Streamline to be incredible.
Our heat went out and we called Streamline and were told they would send a technician out right away, even though it was after-hours. Keith showed up within an hour and got right to work and was extremely cordial and knowledgable. He clearly explained the problem after a thorough evaluation of all equipment, both inside and outside of the house. Would highly recommend this company!
Sophie came to my house and did an excellent job. She was very professional and she was able to provide me with a competitive estimate repairs. Thank you!
Kevin Stechler
a week ago
I worked with Johnathan D and I can’t speak highly enough of the service he provided. I hired streamline to do a simple install for a lamp. They went ahead and did a check of the electrical in the house, and after a bit of triaging, gave me the bad news that I needed a new electrical panel. Johnathan talked me through the entire process, then, just to verify, I called my uncle to double check what he was saying. Johnathan talked through everything again with my uncle and we all agreed that this was the right fix to do. I never felt pressure to buy anything, Jonathan was very upfront with what the issues were and what needed to be done. Top tier communication, and I really appreciated how much he made me feel like a partner in the process. Really can’t say enough how good of an experience it was.
James Fedorovich
a year ago
Excellent service, Matthew was very professional and knowledgeable. He got our AC back up and running in a timely manner. Would recommend again.
We had a leak with our water line in our front yard and our tech Greg Degenhardt did an amazing job assessing the situation, explaining my options and completing the work in a quick, timely manner. We are very pleased with Streamline's service and we have also added the monthly maintenance plan. Streamline's excellent customer service and professionalism is hard to come by. Thanks again Greg and Streamline!
James Pecoraro
2 years ago
From beginning to end Streamline went beyond to do a spectacular job re-piping all of the gas lines in my home. The issues were identified, explained and we were given options on how to handle the issue. The job was the cleanest and most organized that I have seen. Jacob (Jake) took control of the situation and made sure that we were not only warm again, but satisfied as customers. I highly recommend using Streamline for all service needs. Very knowledgeable staff!
I called Streamline when I changed from an electric range to a gas range. I had never used them before. Josh answered and was very pleasant and helpful. They were able to schedule me within 24 hours of calling. Dennis came out gave a me a good price and got the job done with confidence. He was very nice, knowledgeable and professional. I would definitely use them again.
I called the office number to schedule an appointment for some plumbing repairs and to have an electrical outlet installed in my crawl space. The woman on the phone was very friendly, polite, knowledgeable and was able to answer all of my questions. She scheduled two technicians, one plumber (Russel) and an electrician (Trevor). On the morning of my appointment I received text notifications that each technician was on the way, over an hour before scheduled. Both technicians were very punctual, arriving at the beginning of the scheduled appointment. Both men were very friendly, knowledgeable and were able to answer all of my questions. I would describe the quality of work as excellent. Both technicians were in and out before lunch doing everything that I asked to be repaired and installed. I was provided quotes for all of the work to be done and estimates on additional issues that need addressing.I would recommend Streamline Plumbing & Electric and plan on using them in the future.
Very good service, very professional, friendly, considerate.
These people are great. My house is getting old, so it needs maintenance and improvements rather often, and they take care of quite a bit. Easy to schedule, fast service
Scott Larrabee
7 months ago
Mike was at our home for the scheduled new gas line inspection. He was very thorough, knowledgeable and courteous. The inspector commented on what’s great job Streamline did on the installation! Thank you to Stephen, Mike and Streamline!
Marc & Melissa Capannola
3 weeks ago
Steven & Trevor were wonderful! They were both very professional, pleasant & efficient. Steven explained everything thoroughly & made sure all my questions were answered. We will not hesitate to use them again in the future.
William Duggins
a month ago
Cody was great!! He identified the problem, fixed it, and then flushed the toilet quite a few times to make sure it worked correctly. He's very professional and personable. He's an asset to your company.
Timothy Henderson
8 months ago
Mitch was on time, very polite, very knowledgeable and very respectful of me, my family and my house. He walked me through every detailed task he was to perform and explained the final results in a way anyone could understand.
My husband and I recently worked with Will from Streamline Serviced to help hook up our natural gas grill. He gave us excellent service and was extremely knowledgeable and thorough. Would definitely recommend to anyone! Thanks for the quick and efficient work!
Judi Sunshine
5 years ago
By far the best plumbing/service technician I have ever met. He was extremely knowledgeable regarding a variety of processes in my home--from water quality and filtration, pressure, water softener and reverse-osmosis unit. Fixed my issue quickly and then took the time to review and offer options for additional problems/changes I requested. Also, the company was very responsive when I called for an appointment and made sure to send out someone who specializes in the area of my concern. I received multiple notifications letting me know the status of the technician's arrival time and he was prompt--thank you! Very fairly priced and a great value. I highly recommend this company!
Thanks Streamline. Tom did a wonderful job explaining everything that I had a question about. His 40+ years of experience really showed.
First off, they were quick to respond to my water heater issue that morning. However, they couldn’t fix the issue and their guy spilled his coffee, didn’t tell me, and tried to hide it by putting the piece of insulation from the water heater over it. I paid over $300 for a coffee soaked piece of insulation. The issue with my water heater was a bad gas valve. They gave me a quote to fix it for over $600. Another company came out and fixed the gas valve that night for way less. Will never use Streamline again. Unprofessional and overpriced.
Absolute recommend. My tech was Joseph M. and his partner was great. They explained the process of the service and was very thorough. In addition, they provided different options of preventative maintenance for extending the life of my tankless. At no time was it a sales pitch, which was definitely nice and felt genuine. Streamline has a great asset in Joseph and would try out all their other services because of this experience. Again, highly recommend.
My technician (Daniel) was polite, professional, knowledgeable and easy to work with. He listened to my needs and made recommendations and provided solutions. Installed electrical outlets on my screen porch without any issue. No sales pressure. Will definite use this company again. Very happy with result. 😀
Our Tech Joe was great! We just moved into a new home, and the delivery of our washer was improperly done. Joe was able to diagnose the issue immediately, and fix the issue, and subsequent foul smell in a matter of minutes!
Mitch did a great job with getting the mini-split system working for our kids school room. He was courteous and good to work with for this problem. He explained what was wrong with the system and how he will fix it.
dorothy sylvestre
5 months ago
My elderly mother (95 years old) had a clogged toilet. Streamline Services sent out a plumber who told her that she needed to replace the toilet at a cost of $900. I told her that made no sense, went over and using an ordinary plunger got the toilet unclogged in about 30 seconds. My guess is this company takes advantage of elderly people and rips them off. If you have these people out to do any work, before you sign anything, get a 2nd opinion and a 3rd opinion.Oh, and they also charged her $200 for a diagnostic that was wrong. $200 to get lied to? Who needs that?
Jacob McCaslin, the electrician, was very meticulous in the analysis of the problem. Ready to answer all my lay questions carefully. He loves his job and that shows in the care he puts in it.
We are still negotiating terms. I will repost my experience when the job is complete. Update, install is complete. Very satisfied with the way things went. Very knowledgeable about their job. And professional. But they did leave bad oil stains on the siding of my house around the outside unit where oil blew back while filling the unit. When I mentioned it to them, I was told I need to power wash it. And a carbon monoxide detector was not installed as I was told it would. Perhaps they forgot. Other than that everything went well. To update, I got the detector and a 50$ gift card as well. This company has been very responsive to my concerns. I would highly recommend them.
J Cole Christensen
a year ago
They were super friendly and professional. The service was quick and thorough. They communicated everything in clear terms and helped me understand the process. I was very pleased and will be using their services in the future.
Mike Gallagher
2 years ago
Steve was great. He reviewed all the options with me. Once we agreed on the path forward, he got to work and finished up quickly. I would definitely recommend Streamline to anyone considering plumbing work.
Pamela Chastain
4 months ago
Cody did a great job and was very professional. He found the source of the water leak in my home and provided me with options to repair the leak.
Rebecca Griffin
10 months ago
Technicians and HVAC install personnel were very helpful. On numerous occasions, I have had to call and follow up regarding various things (scheduling corrections to observations from county inspector actions and rebates). I've followed up via email and phone and have not received a response about my latest inquiry.
Sara Worrell
2 months ago
Mitch, among everyone else that I’ve worked with at Streamline, was extremely professional, on time and kind. Today was simply an AC tune up and everything went smoothly. Highly recommend their services!
Josh did an awesome job servicing HVAC.
I highly recommend Streamline Services. Very professional, high quality work.
Thank you!
Greg Degenhardt from Streamline Services was awesome. We called the company to diagnose the cause of a leaking toilet. Greg arrived on time and was friendly, knowledgeable, and thoroughly explained all our options with no high-pressure sales tactics. I highly recommend Greg and the team at Streamline Services for all your plumbing needs.
Lauren Admire
2 years ago
Jason was great - informative, not pushy and to the point. He had our new water heater installed in less than 24 hours - during the holidays to boot! Also worked with Greg, who was super informative and pleasant to work with!
Christoph Guttentag
2 years ago
Very pleased with Streamline Services, with Douaa in the office and with Jason doing the work. We had an urgent plumbing issue (pipe leak in the ceiling), my regular plumber wasn’t available, and they were able to come out the same day. Douaa was helpful, friendly, positive, and clear. Jason did the work efficiently and well, and is an excellent communicator. He explained what was going on, and made sure I signed off on each step of the work (company policy). He was respectful of the house, and the furnishings. When I look back on the timeline it was 4 hours from my first call with them to the conclusion of the job. Impressive! The company as a whole communicates well with its customers. Several heads up texts or emails or calls when the work was scheduled and when Jason was on his way. Definitely pleased with their work and would happily hire them again.
Quick response time with a knowledgable plumber.
Danielle Anne Ocampo
a year ago
So initially, I would give this business 5 stars but after one of the technicians, I think his name was Josh, I simply cannot. I would actually dock it down to 3 stars due to our service yesterday for the installation of a new HVAC system, but it wouldn't be fair to the other 4 guys who did represent the company well. The first two guys, Victor and Chad, who did the diagnostic were great. They called ahead to say they were on the way, came early before I had work. They were open and communicative, very friendly, clean cut and professional. Open with the problems and did not pressure us to spend more money, but just explain our options. Next guy, John, also called ahead and was actually ready sooner than we were, so he held off at the gas station. Very considerate. He was also extremely friendly, professional, communicative, informative, and clean cut. Finally, day of service, called ahead from Mitch, came in and greeted. Not as openly friendly and talkative like the previous but seemed fine. As the day went on, I was impressed with Mitch as he communicated with me when I asked questions, was friendly and helpful. The other technician, Josh maybe, had a bad attitude, not as friendly, seemingly mocked me upstairs after I attempted to be kind and offer them a snack. He also kept his shoe covers on while being outside, so it makes no difference when he comes inside with dirty shoes covers. I had requested if they need a bathroom, to use the downstairs. Yet, when I went upstairs later to use MY bathroom, it was clearly used by someone which was extremely upsetting. Josh(maybe his name) also used the bathroom downstairs and did not wash his hands, which made me feel like I had to disinfect my entire house after they left. I also wish that my carpet was fully covered everywhere the entire time, to prevent dirt and damage but it was not. I would like to recommend this company but in fear of someone getting this poor technician, I do not want to. He did this company a disservice from how great everyone else was. He either needs to not be apart of this team, or needs to be trained better.
This company is top notch. They are extremely professional as well as knowledgeable in all their fields of service and repair. I use them for every service they offer ...plumbing, heating and air, electrical. Highly recommend them if you want a company you can rely on to get your problem fixed the correct way.
Wonderful, professional, competent service! This company is the best group for home repairs that I've found in over 40 years of home ownership. So far, we've used the electrical and AC services. Looking forward to fixing some plumbing issues. What a huge relief knowing these guys are there for us!
This is the second year in a row that we have had to deal with mold around some of our ceiling vents. This was the third HVAC company to come out and assess the situation. Prior to the visit I received a message stating that Ray would be our technician and it also included a picture. I thought that was a nice touch. Within minutes Ray found issues that the other two companies completely missed. He provided me with a clear solution that didn’t involve replacing all of the ductwork and walked me through all of the factors that caused the mold in the first place. Streamline will definitely be our go to company for any of our HVAC needs going forward!
Joseph Dudgeon
5 months ago
FANTASTIC timely service. We learned that the original install was not done properly which caused our tankless water heater to die a lot faster than it should have. Brand new system installed and peace of mind moving forward! No more cold water!
I was having issues with an older tankless hot water heater that came with our house. Streamline helped me find a replacement that fulfilled our household needs at a reasonable price. I signed up for their Family Plan, so I will be taking advantage of their HVAC and Electrical services as well. I really appreciated the matter of fact manner in which all the interactions occurred. I never felt like I was being pushed to go one way or another. Everyone answered all of my questions and let me make the decision based on the information provided. The end result was a professionally installed hot water heater that I expect will last us a very long time as well as a new group of experts I know I can rely on for future needs. Allen, Matthew, Steven, and the other folks whose names I did not catch were all very pleasant and helpful.Update 6/16/2020: I had my first HVAC maintenance today. Ray Carson did a great job checking things out and making recommendations. I liked that he gave us options and let us decide how to proceed with some expected repairs to our 21-year-old system. Another great service experience!Update 12/2020: Paul Green has been out to our house twice in the past two weeks. First he installed a new kitchen faucet and garbage disposal, and then he re-piped our crawlspace which was full of end-of-life CPVC. In both cases, Paul did an outstanding job. We really appreciate his attention to detail, his professionalism, and his skill. We are very happy with the results of his work.Update 6/22/2022: Still loving the service from Streamline. Steven Cravey and I had a great conversation about a variety of potential issues with my aging home. No pressure -- just letting me know what is coming down the road sooner or later.Update: 1/26/2023: Mitch Degenhardt did an extremely thorough job our our furnace maintenance this morning. Nice to see the quality of service from Streamline continues to be excellent.
William Hubbard
7 months ago
Jaden was very professional and thorough making sure all my questions were answered quickly and fully. We look forward to working with him and will gladly recommend him to our family and friends.
Jennifer Singh
a month ago
We had a very old water heater that decided it was time to go. Streamline was able to come out quickly and replace the same day they came. Will was very nice and professional, went over our options (basically adding a plan to the water heater) without being pushy. We are happy with the service and value, and look forward to using their services again in the future.7/31/23: adding more info. Still all good. First, shame on us for moving into a 30 year old house that all original major systems. Love the place, but the cost is getting to be a bit much. That said, we continue to be impressed by the service we receive from Streamline. Everyone we've dealt with (most recently, John Haynes, Henry, Tristan and Sophie) continue to be very professional and friendly. They offer options and advice without being pushy sales people. Looking forward to continue using their services.
Streamline Services was great. Joe McShea did a great job installing a new water heater. Their prices were fair, and the quality great. Will use them again in the future.
Patrick was very helpful nice kind and patient. Very knowledgeable and provide important information. Great business attitude and people person
Really happy with my experience with Steven today! He was very knowledgeable about my plumbing issues and options, and I will certainly use Streamline again next time. I highly recommend.
Benjamin Wills
a year ago
Brandon was on time and very professional. Explained what he was going to do and then when he was finished he gave me a detailed description of what had been done along with photos. Excellent comments
Fast professional job gave me a price up front before starting to work great job overall I was impressed with the speed and quality of work
I found water dripping through my light in my garage. I knew the source but didn’t know what caused it. Will came check everything out, identify the problem, and was extremely friendly and professional the whole time.He was knowledgeable and he took his shoes off every time he came in and out of the house. It was an excellent repair person and I can’t speak highly enough about him.Price for service was high. That has nothing to do with a girl though, I would say that it’s a professional company that provides a good plumbing experience but the price is high.
Angela Bailey
3 years ago
Streamline Services has always been extremely responsive. I have used them for various electrical projects. Recently I called for service, we scheduled for a visit within a couple of days. I was asking for quotes for a handful of potential projects. Daniel, one of their technicians, came out. He prepared all the needed quotes and has since come back to do a few of the projects as I have gotten to them. I have him scheduled to come back out this week. He is extremely thorough in his work, professional, and a super nice guy. I definitely plan to continue to use Streamline.
Valerie Oliveira
5 months ago
Johnathan is very professional. He explained what he was going to check before he started & then when he completed the work. He is very knowledgeable about our system which gave us confidence in his ability. I would definitely recommend him
We have called on Streamline several times over the past years, and they never disappoint. They are so organized (texts, emails) and you always know what will happen before they do the work. And their work is always spot on. Not always the cheapest, but certainly one of the best in the area. Thank you Daniel C, for your clear and complete analysis of our EV project.
Jacob did a great job inspecting my home for my annual inspection. Keep up the great work!!!! The annual maintenance plan is worth it!!
Matt from Streamline arrived on time. He diagnosed the problem in less than 15 minutes and explained the problem to me. I gave him the OK to fix / replace the A/C unit's failing parts. He completed his repairs in less than 1/2 hour. The A/c unit is now working and cooling the house.We are very satisfied with the repair work that Matt did today. The house is cool again.
rachel albrecht
2 years ago
JAKE is amazing!!! He has been helping me instal a shampoo bowl for two days now. There were all kinds of issues/problems but he handles them all wonderfully and professionally. I will always do business with Streamline if I can work with him or guys like him each time. Thank you!
Maura Reilly
4 months ago
Great service! Came out for a toilet repair which was a quick fix (little did I know!) and made sure to check the shut off valves and water heartier while here. They shared a lot of great knowledge and I didn’t feel like I was being nickeled and dimed. They also told me about a family plan what covers multiple services (a/c, plumbing, electric, etc.) which would definitely be useful for an old house like mine—never felt pressured to do it though. They’re great! Definitely recommend!Additional services in 2023–once again, quick and friendly service repairing my AC condensation lines.
Streamline helped us out within an hour the first time we called to get our air conditioning fixed. The next time we needed them, they came out the very next morning, which was great. The technicians were on time and professional. The customer service over the phone and in person was exceptional. They explained every step and cost and Answered our questions with knowledge. I had a good experience with this company and would recommend them.
Used these guys to replace our old water heater with a tankless system. They did an awesome job at a sensible price. Our garage was tidier when they left, too! We now use them for all our plumbing, electrical and A/C needs. Friendly, helpful staff every time.
Patrick and Steven were awesome. They provide quality and professional services. No work was performed without an explanation. The company as a whole was very professional, timely and efficient. Should we need any pluming or HVAC services in the future we will definitely be giving them a call.
Chasity Martin
7 years ago
We needed additional electrical outlets run to our back deck, this would require additional circuits to handle the load and getting from out breaker box to the back deck. Jerry C was great in explaining our options, explaining any cosmetic issues and waiting for me to make sure I had everything laid out right on my deck. He was efficient and did an excellent job. From the time I found Streamline to the end of my work being done it was an overall excellent experience. I would recommend Jerry and Streamline to anyone looking for electrical work.
Angela Cheney
a month ago
Wow! Tyler is amazing! How does anyone work so long, and so hard, in difficult, challenging environments? I’m impressed with his work ethic, professionalism, and the quality of his work. I appreciated his pride in his work, and his showing us photos of the HVAC system installation, and clear explanations of what he was doing. He was very conscientious about our needs, and Streamline should be quite proud to have such an employee! Our unit was just installed today, so I don’t know how well it will fare, but based on the level of work done by Tyler, I have great confidence in it. . . More than I’ve ever had with any other HVAC company. I’m a new customer to Streamline but I think they’ve earned customers for life with my husband and me.
Grade A service from Ron at Streamline! Ron was fast and efficient with getting us set-up with electric for our coming crawlspace encapsulation. Great communication, and all the technical aspects of the job were explained to make sense. Extremely happy with the pricing and quality of work - will surely be using Streamline for all of our home improvement contracting needs!
Richard Godfrey
10 months ago
Ron was super friendly and knowledgeable...had us up and running in no time....will definitely be calling with any other electrical needs.
The entire team (Josh and John) were very friendly and went the extra mile to help explain everything. I will be purchasing a new HVAC from Streamline
Called the Streamline after checking on Google, and their website to check my water heater. I was told that I can get full diagnostic and detailed problem report with $79.99, and I will get it credited back if I used them for repairs, so I proceeded with them. The mechanic came and open the bottom half of water heater and told me that to repair 2 problems. I asked if there is problem in the top area of tankless heater, I was told that there is extra fee around $200. After lot of back and forth I paid under $150for diagnostics and no credit back for repairs. I was told that it will cost around $600to fix condensate pipe, pressure valve, sight glass ($15 online) and a sensor ($15 online). I was told that they will use 3/4 pipe for condensate to avoid freezing in winter. I asked if it is just putting parts, I was told that after putting the parts they will do some tests like combustion and pressure and will have to call Navien to ensure all is well. I am pretty handy and was thinking of doing it myself but the FUD factor that they created with tests etc, made me go with them. They told me that the repairs will be likely done next day. When I called them next day three times, they told me that they will return call but never did. On day 2, I called twice again and was told that they will call back and never did. So I finally left negative review, and they called me in an hour. The Customer Service Manager promised to get the hot water back by end of day, and said that they will send another qualified technician. The new guy came to fix, and it was a total rip off. He confirmed that he had not worked on tankless before. He installed 4 parts, never called Navien, no combustion or pressure test, no 3/4 pipe for condensate. He said that it won’t make any difference.Anyways, Streamline did get hot water back for me 2 days after diagnosis of the problem. Thanks for that.My advice to all, Do your homework thoroughly and don’t get scared by the FUD factor that they create.
Jenn Surprise
2 months ago
Will came within one business day to replace my water heater. He was respectful, professional, very knowledgeable and explained everything without talking down to me. He made a stressful situation much more manageable. The text reminders/updates were great, especially the picture and name of the technician.
Terri Galeazzi
2 years ago
We were very pleased with the service we received from Ray of Streamline Services. Ray responded quickly to our call, and upon arrival completed a thorough inspection of our unit. He showed and explained the issue with clarity, and presented us with fair options for fixing our AC. We particularly appreciated his cordial and professional demeanor (despite our costly repair) and his above and beyond service! We will continue to call Ray for our heating and air needs and recommend him to others.
Dustin Prescott
a year ago
Since I paid for the service of getting a quote I feel I can provide a review. The technicians were very courteous and knowledgeable. Their pricing is astronomical! They charge what looks to be about $500/hr. Comparing quotes to others they are double. They quoted $500 to partially replace a bathtub drain with all parts supplied by me. I decided to do it myself instead and it took me 1 hr without much trouble. Just hoping to save someone $100 for a quote if you have a simple project. Can't blame them if they can charge this but I don't think the value is there.
Josh arrived on-time and took the time to understand my issues and develop a diagnostic approach. After running several test scenarios we agreed to disable one minor component of my hvac system and run through this rather mild weekend to see if symptoms are truly resolved. I will notify Streamline one way or the other.System will be fully available to me during this period.As a former field technician I am quite satisfied with this arrangement.
We originally hired Streamline because we had a pipe leak under the kitchen sink. It was an emergency service, so of course we expected to pay extra for the last minute service call. While he was here, I asked if he could repair our toilet with parts we had already purchased. He did so, and I also asked about some faucets that were leaking. An outdoor faucet was causing problems, so he replaced that too. We’ve put off so many repairs that we ended up buying the Family Plan, which will save us a good bit of money over the course of a year. As part of the plan, he also inspected and drained our water heater, tuned up our heat pump, and inspected all of our plumbing and electrical systems. The technician was very polite, professional, knowledgeable and followed COVID-19 safety protocols. I couldn’t ask for better service than Streamline. Highly recommended!
Justin was great! True to Streamline's standards, on time, hard working, fast, and professional. Got new unit installed and did a great job. Made sure we were pleased and comfortable with all. Worked with Tyler and they both exceeded my expectations. Tyler explained the new thermostat, took time to show me some alterations that were made, and was hard working just like Justin. 100% definitely recommend!Henry came by first thing on a Monday morning. Our heat was out and he diagnosed/fixed the issue. Was very thorough in explaining options going forward and took ample time to make sure we were on the same page. Enthusiastic and very polite. It may sound repetitive but Streamline is a quality operation!Will Stuart was here for kitchen faucet issue. Arrived on time, diagnosed, and fixed the issue within minutes. Great guy, knowledgeable, and fast. Another good reason to use Streamline! Thanks Will!!!Victor was here to do HVAC inspection per the family service contract. As usual with Streamline he was on time and very professional anc courteous. Found some issues and went over them with me and sent the estimates for the repairs. Good guy and knows his stuff for sure.Jacob came by to do the electrical inspection that is part of the family contract. He was very courteous and ended up replacing several light switches. Again, he was fast and hard working and so nice. Streamline's pride in treating customers well shows every time we use them. Jacob is outstanding.Brandon was great. Saturday morning service call, got here fast and diagnosed/fixed our water leak issue. Very nice and professional, fast too. Signed up for the service contract too. Without question a well run company providing great service.Same day service, very nice folks. Jason was courteous, professional, and fast. Garbage disposal replacement, took less than 1 hour. Definitely will use this company for future plumbing, hvac, and electrical needs.Second use of Streamline, this time with Allen. Service was excellent, easy to schedule and Allen was awesome. Fixed the issue, explained it, and was fast. This is a really well run company and I would recommend them for any HVAC, plumbing, or electrical.
Tom was exceptional! He arrived on time, worked quickly, and was a pleasure to speak with. I am happy with the work and the price. I will definitely use Streamline again. Thank you for the splendid service.😁 And now Sophie just left. She did a phenomenal job and we are so pleased again. If you like waiting all day, paying excessive amounts, and having to call again and again, this is not the plumber for you. If however you like reasonable rates, pleasant people and jobs done fast and well Streamline should be your first call. They are awesome 👌
bennett payne
2 years ago
Steven was awesome. I'm tickled it's a local company, with service a national brand should try to beat. I will purchase a home maintenance package because of how awesome this was. For after hours services it was totally fair as far as the price. In fact, I'm going to request Steven as my technician moving forward. I'm in hospitality professionally, and I don't impress easily.
Zach did an excellent job of communication during our electrical inspection: when he’d arrive, what he was doing, what the issues were. He explained clearly what needs immediate attention and what can wait. I like that he’s not paid on commission. Streamline seems to be a well-run company that hires reliable, skilled people.
Jason made after call to deal with plumbing backup. He was very curteous explain all that was involved and pricing. He cleared the blockage show me my pipe which had some roots breaking through and made suggestions which I will follow through on in the future. I was very happy with his service.
Dinesh Palanisamy
2 days ago
Title: Exceptional HVAC Services, Second to None!Review: 🌟🌟🌟🌟🌟I am thrilled to give Streamline Services a well-deserved five-star rating! Their expertise in the HVAC sector is undeniably impressive. From the moment I first reached out, their team was not only knowledgeable but also incredibly friendly and helpful.Each technician I interacted with was well-versed in both heating and cooling needs, providing clear, concise explanations for the issues I was facing. Their thoroughness was a breath of fresh air. They took the time to understand my situation, diagnose the problem accurately, and offer efficient solutions.What stood out to me was their commitment to ensuring customer satisfaction. They went above and beyond to make sure all my HVAC needs were met, never hesitating to answer questions or provide valuable advice.Their professionalism coupled with their warm approachability made my experience with Streamline Services truly memorable. It's clear that this company values its customers and strives to provide top-tier service.If you're on the hunt for reliable, expert HVAC services, look no further than Streamline Services. Their team will undoubtedly exceed your expectations just as they did mine. A big thank you to everyone at Streamline Services!
Joanna Sizemore Lewis
a year ago
Nate and the Streamline team were fantastic! They were able to get someone onsite in about an hour for our leaking hot water heater. Everything was fixed the same day and they went above and beyond answering my questions and explaining the system. Thank you!!
My experience with Streamline was amazing! I had two other companies come to install my Google Nest thermostats and both failed. I was so frustrated that I gave up for a few months. However I decided to try again with Streamline, and I’m so glad I did! Josh J. was amazing! He was able to do what the other two companies couldn’t do, plus he was super professional, respectful, personable, and available to answer any questions I had. I would highly recommend Streamline if you require HVAC services - and request Josh if you can - you’ll want to thank me later ;-)
Streamline serviced my house and did a great job. Mitch was excellent and walked me through the process and options. I'm very happy with his work!
Andrew Hummel
a month ago
Jaden was very knowledgeable and thorough and outshined the other 3 companies we had out to add a gas line to our masonry fireplace. He explained 3 options to us in detail. The work was completed in a timely manner and the workspace was cleaned to perfection once done. Well done Jaden! And thank you.
Joseph Oliveira
11 months ago
Everyone who I have had at my home from Streamline has been extremely helpful and informative. Strongly recommend calling Streamline for any of your home repair or replacement needs. Thank you Victor for going above and beyond!
Chris Harbinson
6 months ago
Justin was friendly, knowledgeable, and extremely efficient. Streamline kept me up-to-date throughout the process as Justin was traveling to my house. I would highly recommend Streamline for any plumbing, electrical, HVAC, or other service needs.
The entire experience was fantastic. We woke up to no hot water and didn't know who to call. From Dani who answered the phone, to Will and Trevor who did the work, top notch all the way. We will definitely be Streamline customers again
Joseph McShea did a great job checking for leaks from my water heater. I had other questions and Joe answered all of them. I will be using him again to replace my kitchen faucet. It is really wonderful when you find someone skilled in their field! I recommend Streamline!
I have used Streamline both for electrical and plumbing work in my home. They communicate well about appointment arrival (they even send a picture of the technician that will be coming which I love the safety concept of it!), technicians are professional, explain everything they are doing and they give upfront pricing. All work done has been wonderful and I highly recommend them!
DeShelia Spann
2 years ago
Trevor arrived to repair the lack of water pressure in my home. He quickly and efficiently diagnosed the problem and clearly explain the best approach to get my water pressure issues resolved. We reviews the recommendation together as well as pricing and he began the work to replace the shut off valve in my home. Once done my water pressure was back and actually worked much better than before. I was very pleased with his service and would request him again.
Greg was competent and courteous. He explained what he would be doing before he started. The work was completed in a timely manner and he cleaned up the area when he was finished. My biggest problem with this company was the cost. They replaced the flapper in 2 toilets and I was charged $425. When I questioned Greg about the exorbitant fee, he said the cost is based on the job. It took about 10-15 minutes per toilet, and the part is maybe $15 per toilet. There is no way to justify that price. I could have bought 2 new toilets for what they charged!
We've been customers of Streamline Services for a few year now, and have always been very happy with how responsive and timely they are. We recently made the decision to do a plumbing upgrade for our entire home, and to add a full house water filtration system. A big thank you to Steven Cravey, the primary technician, for the truly beautiful - almost artistic - work that he did. The pipes are so neatly installed, that you almost have to search for them along our crawlspace ceiling. Big difference compared to how some of our old pipes were hanging in the air. A BIG thanks for your workmanship!
I’ve had to deal with many plumber over the past 4 years. Streamline is the BEST (and specifically Steven). I will NEVER use another company. Such a relief to find someone who actually knows what they are doing and can assist in taking care of your home.
We have used Streamline multiple times over the past 5 years and are extremely satisfied each time. We are always told when they will arrive and they are extremely professional and helpful in showing us the issue and how it was resolved. Ron was very helpful in figuring out why several outlets weren’t working and fixing the problem. He was punctual, professional, friendly, courteous, and good at his job. We highly recommend Streamline and Ron!
Terri Baumann
8 months ago
Thank you for a great job. They were very nice and professional. They even put our fence back..which was awsome!
Greg came to give us options on installing a bidet. He was on time and very patient with my husband who had 1 million questions. He also helped my husband solve a problem that we’ve been having with our heating and air-conditioning. We have been very impressed with the services at Streamline. We will be using them for this installation.Greg came back today for the installation and it went perfect. We have already recommended this company to family and they loved it too!
Dubravka DePew
9 months ago
I had a leak under my dishwasher and Jaden came to repair it. He was very professional and courteous, and was clear on his explanation of what needed to be done! I'll be sure to ask for him the next time I need to call Streamline for a plumbing issue I might have.
Christine Fox
10 months ago
We've been using Streamline for a few months and have been very happy with their service. Josh was very helpful in explaining the challenges with our current system and arranging to have John come out (same day) to discuss options and provide a quote to replace. Within 48 hours, Tyler and Cole arrived to install our new system. They were on time, diligent and responsive to questions. We appreciate their overall service. Thank you!
Thank you so much for sending Mitch for an emergency check up on HVAC unit. He was amazing and so helpful.
Shaunesi Davis
2 years ago
This morning I had a new stove installed. While removing the old stove rocker plate water started coming the plate. I find Streamline on Google and sevice technican came within the hour. Will was friendly and knowledgeable. He was very helpful when my key to my lock crawl space did not work. He able to remove lock and finish the job. The problem was my builder drill a hole in the water line and when the rocker plate the water started flowing. But I am all fixed now.Thanks so much!!
Trey Thompson
3 months ago
So this was a trip. Streamlined came out spent a solid hour evaluating my system and attempts to fix it. They identified two problems, one with the pressure tank and one with the well pump. Terrible news, but Brandon walked me through the options. I picked the one that made the most sense and holymoly same day service. Moreover, the first pump they dropped was a dud. These beasts pulled it back up, went to the warehouse got another and came back to fix it. They didn't get to leave until 1015, but they were still explaining the changes and even made a cosmetic change I requested. They seek 5 star outcomes at reasonable prices. Will use again.
C. Tate Junis
11 months ago
They were responsive and fit us in same day. Seaton and Greg were awesome at replacing a leaking toilet from a cheap builder issue. Truly great customer service. They have gained some loyal customers
Lauren McKeown
6 years ago
Matt was highly professional, thorough, courteous and even arrived a little early (very impressive)! He fixed my plumbing issue after pricing out options and securing my approval for the job. I am so thankful for his expertise and am very satisfied with Streamline! I wouldn't hesitate to recommend them to anyone! I found them through reviews like this one since I don't have an established plumber, and I assure you they are worth all the hype and positive reviews! Although maybe not the cheapest in town, you pay for what you get and this team is excellent.
Norris Phillips
2 years ago
Jason and Paul were excellent!! They were professional, thorough, and friendly. After diagnosing the problem, Jason made sure I knew what the charges would be for the next step, and if that didn’t work, he let me know what the next step/cost would be. Luckily the first step fixed it! Also, I was thrilled with how quickly Jason and Paul came, and the receptionist and dispatcher were also very professional and helpful. I would highly recommend Streamline, Jason, and Paul!!
Anissa Khamis
2 years ago
Jason was very thorough in examining my old Bradford White water heater which was leaking and very professional in his demeanor. He was clearly very knowledgeable, demonstrating his expertise as he outlined my options and inspiring my confidence in his suggestions. He provided me with a quote for a replacement State brand system, which was just a bit higher than the $2K I had budgeted. However, because they were unable to take care of the replacement on the same day (through no fault of his own as the company was short-staffed due to 2 plumbers being out sick), which was one of my original requirements when calling this company, I did not end up using them for the replacement project.
Johnathan did an amazing job. Super nice and professional!
Karen Fernandez
7 years ago
The team, Eddie and Chris, came to repair drain lines under the house and to replace my under the sink pipes that were cracked and leaking. They came with a good attitude, explained everything to me, showed me the work completed and were polite and professional throughout. When it became clear that reaching the drain lines under the house was not possible given the narrowness of my crawlspace, they suggested a solution that would allow this repair in the future. When they left, everything was completed to my satisfaction and everything was in good working order. Definitely recommend.
Greg was great. He was very knowledgeable and had provided multiple options to address our issues. He continuously kept us informed as to what he was doing and made sure to answer any questions we might have. He was very professional and considerate.Keith came for routine inspection and maintenance of the HVAC. He found holes in the heat exchangers of both units. He showed us on the units and provided several pictures. He explained the issues very clearly and checked for warranties. He arranged for another tech to come ASAP to provide detailed estimates. He was very professional and knowledgeable.
Joe was very professional.He inspected my water heater and went over it with me. I appreciated the tips. Very happy with Joe for being so helpful. Highly recommend
christine lehman
a year ago
I would give them 20 stars if I could. From the first phone call, they were professional. Their service was prompt, and they replaced the hot water heater the very same day! (which we suspected was the issue). The covered every detail to make sure my home was not damaged in the process, including laying drop clothes just to remove the old hot water heater (My hot water heater was in the attic).
ChefCindy Mchelle
a year ago
I told Josh the coil is under Warrenty , he still gave a estimate without the Warrenty in a email I really do not understand that. Plus he said the compressor is bad and its not bad. He was a nice guy, but that doesn't help his estimate to complete the job.
Diana Henao
11 months ago
Excelent company. Very professional and very friendly. An impeccable job. Mr. Daniel Cowart looked at the problem we had with the attic fan and replaced it and it was working properly. Brian Harper made a excellent job with ductwork replacement they're very professionals.
Mary Anne Degenhardt
a week ago
Mitchell was an excellent tech! He was thorough in his inspection and suggestions for future needs. Cleaned and did maintanence! His smile and kindness were much appreciated!.I got a bonus!!! We were putting together a table and chair set and he took over and finished!!! Thanks Mitch Thanks StreamlineRick and Mary Anne
Dylan Elliott
a month ago
The two technicians that came to inspect and service our HVAC system were great. Very kind, courteous, and knowledgeable.
I had an urgent water heater issue. I spoke with several plumbing companies who just said “sorry, we are booked solid.” I also had an installer from Lowe’s not show up at all.Streamline rearranged in order to get out to me given the circumstances, had Chad and Jason at my home within the hour, and provided quality work and transparency in terms of pricing. They had the whole job done far faster than I expected. I couldn’t be happier with the work.
Victor got us back on line promptly. He was easy to work with and provided us with a top notch professional assessment from which we can make decisions. Couldn’t ask for more.
Karmine Langford
2 years ago
Greg was very informative and professional. He explained things and gave us several options. We felt very comfortable and will be requesting him for any plumbing issues .
Brian Johnson
9 months ago
Streamline is amazing and have a customer for life. Lost our hot water on Thanksgiving, called the day after. Was worried with the holiday they couldn't get to us, but they were at our house an hour after I called. Jaden was our plumber, was polite, professional, very knowledgeable and was happy to teach and explain what he was doing. I like that they text updates and send a picture of the person coming so you know who to expect. We signed up for their membership to get yearly service for plumbing and electric and bi-yearly HVAC. Just so happy with the service they give. They really did help us smile today! 10/10 would absolutely recommend.ADDED 12/15/2022: Today we had our first check-up (electrical) with our membership. Jacob was our electrician. He was very knowledgeable, polite, and professional. He was able to tell me what needs to be addressed without pushing unneeded services on us. Once again, Streamline shows why they deserve my business. So impressed by them!
Steven was very informative, friendly, professional and efficient.
An exceptional plumber; solved several issues with ease. Part of a great team of service technicians.
Allen Bizub 7/27/23
Linda Clayton
2 years ago
I have never written a review before but I have to say Ray Carson at Streamline Services went above and beyond to make sure my AC was fixed. His work ethic is amazing. He didn’t quit until a difficult problem was solved, and for this I’m extremely grateful. I would certainly recommend this company.
Chris Spencer
3 years ago
Scheduling was so easy and they were very communicative about when Jason would arrive. He was very clear and honest about our issues and explained everything thoroughly. There was no pressure to purchase anything that we didn’t need. He was able to fix one of our issues on the spot and scheduled the other one, which would have taken more time. We’re very pleased and look forward to working with them again.
Christian Doll
4 months ago
Consistently great service, happy to be a member, which is a great deal. They take the time to really explain every issue and every possible solution. Very respectful of your time and your home. Consistently friendly technicians and staff.
Absolutely amazing!! We had a leak in our hot water heater. Jason was out promptly this morning. He was very thorough and professional. He fixed the issue and explained the option for the Family Maintenance Plan, which everyone needs!! I am so pleased with this service!!Additionally I mentioned that we had some outlets not working. The very next day Greg cam out and fixed the issue. Again prompt and professional service!! I couldn’t be more pleased!!!
logan carney
3 months ago
Sophie was professional, on-time and knowledgeable. I would not hesitate to use them again
Brandon Edge
5 months ago
Jaden, has been on our technical team servicing our home for the past year shortly after we closed on the home. He knows our system, he installed it. He is an outstanding resource. Glad to have our guy hanging in with us and taking care of our home.Steven was outstanding. Came by to finish up a project we recently started. And was able to give me great feedback on some effective points for upcoming projects we will be taking on as we expand our home.Tristan was able to sure up our safety measures on our electrical and get me prepped for next phase of the garage/shop space.
Ray at Streamline Services does an incredible job. He cane out for our routine check today and spent two hours under the house, checking, cleaning, and maintaining the HVAC. He brought my husband down to get a look and explained everything very well. He was thorough and professional.
Jessica Warren
a year ago
Phenomenal service! Water heater went on Sunday of Memorial Day weekend…of course! Streamline Services and Gabe, the Technician, were very communicative and kept us in the loop the entire way. We had a new water heater installed in less than 24hrs!
I couldn’t have asked for a better experience. Steven listened to my description of the issues, came up with several reasonable options, and completed the work without leaving behind anything but a working bathtub, improved pipes and a better water system. I now have a reliable plumbing service again, and it makes me so happy.
Our upstairs HVAC system broke down on one of the hottest days of the summer. We knew we needed a new system but procrastinated and put off replacing it after receiving some estimates. Because it broke down in the middle of summer, we hoped we could spend $200 to $300 to fix it so we could evaluate proposals and schedule a full replacement for $10,000+. No one was available to repair it except Streamline Services. They showed up the same day I called, and their onsite tech was great. When he learned we had a few proposals to replace the system, he asked if they could submit one as well. We said, of course! Donny from their home office visited the house the next day and provided us a great proposal very quickly. Their proposal was very competitive, however we went with our regular HVAC company. The only reason is that the quotes were roughly the same. To change companies after 7-8 years with them, Streamline would have had to significantly discount their quote, which wasn't fair to them. Bottom line, if we didn't already have a relationship with an existing HVAC company, we would have hired Donny and Streamline Services.
Greg Black came to install two light fixtures in my home. He did a wonderful job installing the fixtures and he did so in a timely manner. He also took the time to explain how the fixtures ought to be taken care of and maintained. He was very friendly and open to questions. I highly recommend Greg Black and Streamline Services!
We started using Streamline Services a few months ago to get our water softener replaced, install a water softener and a new water heater. It was a great experience so we called them when our HVAC system started acting up. This was a recurring problem that our previous company was never able to fix, despite several expensive visits. When we called Streamline, they sent out their technician Garrett, who we could not be happier with. It took several visits for him to figure out what was going on. In between visits, it was easy to tell he'd done his research, talked to co-workers, the HVAC manufacturer, and consulted the internet. VERY dedicated. Once he narrowed down the problem to 2 possible causes, he started with the cheaper option and after almost a week, our AC is still going! Streamline has been a great company to work with and Garrett has been one of the best HVAC technicians we've had. Streamline may not be the cheapest option out there (they are not over the top, though), but it's well worth the money when the job is done right! Highly recommended, especially if Garrett shows up for your HVAC work!
Excellent customer service, skilled technicians.We had a pipe burst and start flooding both inside and out -- at night, on a holiday. We called Streamline. Seaton arrived within 1-2 hours and quickly provided a permanent fix.I'm not sure if Streamline is the cheapest, but they are consistently excellent. When I let our Family Plan membership expire, they still reached out to schedule our free plumber visit because we had not used it before the membership expired -- impressive customer service. As with any service, do your research & get a second opinion for big-ticket items.
Mike Richardson
a year ago
Since finding Streamline Services we have had several issues repaired on our home including plumbing and HVAC work. Every technician has been great to deal with. Extremely personable and informative regarding any work that needs to be done. They’ve always been extremely prompt and quick to repair any service issues going on with our home! Excellent crew all around from the scheduling CSR’s to the service technicians!
Patrick was an excellent technician who was thorough in his plumbing inspection and explained things very well. We appreciate his professionalism and expertise.
Denise Frizzell
10 months ago
Another vote of satisfaction for Streamline Services. Our technician, Tom, did a fine job discovering and fixing a leak in our kitchen sink plumbing. He also completed our annual plumbing prevention check up and provided information on possible improvements for consideration.
I scheduled a service call online on Saturday night for my tankless water heater and they were here Monday morning at 9:15am. Greg was knowledgeable and friendly. He explained my options clearly and I had hot water in less time and for less money than I expected. This company has done large and small jobs for me over the last 12 years and they are excellent.
Krystal Turner
2 weeks ago
They came out and were very thorough. John was super friendly and nice. He explained what he was doing and got us all set.
The professionalism is impeccable!! Responsive, Respectful and a fast worker~ Brandon Medlin is the guy to ask for so if you have a clogged toilet or a slow draining sink (which we had) he is the man to ask for to get your toilet/sink back in to tip-top shape.A Million Thank you’d to him for his magnificent work.
Gail Massari
10 months ago
Streamline is proactive about preventive maintenance and totally trustworthy from office to technical personnel. Daniel identified and fixed issues that needed fixing to keep me safe. John came to see why heat was not working and although not a plumber, immediately checked to see if it was a valve/switch on my associated water heater part of my Apollo System. Because Streamline has specialized but coordinated technicians, the problem was solved almost immediately after he arrived. Thanks! Y
Davin Frankosky
4 years ago
Had a broken toilet flange. Technician was extremely friendly, knowledgeable, and quick. Went the extra mile to adjust a replacement part which wasn't fitting perfectly. Brandon deserves 5 out of 5 stars, but Streamline does not due to their high prices: Over $250 to install a small metal bracket on top of the preexisting flange (about 5 to 10 minutes plus travel time to purchase the bracket). Would have been over $500 of I didn't opt to take up and put back the toilet myself (another 10 minutes or so). Streamline could really use lowering their prices - I would have opted out if not for the mandatory $75 service fee I was already locked into.
Elisabeth Britcher
2 months ago
Our technician John was very knowledgeable and efficient. He took time to thoroughly explain things to me and provided lots of flexible options for our budget. We will be using them again in the future
William O'Neill
a month ago
Josh went out of his way to make sure repair was done in one day. 👍🏻
Chris was extremely knowledgeable and helpful throughout the entire process. We had a bad experience testing the outlets of our new home, and he took the time to address all of our concerns and walk us through what he found. He checked every outlet and completed an evaluation of our home. He gave us valuable advice and several flexible quotes for home improvement projects. We couldn’t have asked for better service. Thank you again Chris!
Jayden was awesome! He came prepared and did the work while explaining all the steps and cost along the way. Clean up after the job was done like nothing happened. Highly recommend and would use their service again!
Friendly and professional service, starting with the phone call to schedule a technician, all the way through the service and until the technician drove away. Great job explaining not only their process for service, but the repairs needed and advice. Top notch. I'll never call another plumber again. Only Streamline.
Steve Holdstock
2 years ago
Greg and Jacob were personable, polite, professional and a pleasure to work with. They did the work they said they’d do and cleaned up extra wiring, little pieces of sheathing etc. The attention to detail was so appreciated. They were easy to work with and knowledge which made my decisions easy. Thanks Streamline.
Caitrin Radcliffe
9 months ago
Very friendly and helpful office staff. My technician was great! Explained what was going on and gave me lots of options for how to deal with everything. The financing offer really helped me out of a tight spot so I could get the repairs done and still have money for groceries 😎 Awesome
After their work this morning, something went wrong and we had a leak. We called and were able to speak with Felicia quickly and she was able to dispatch a technician. He was here within 2 hours and was able to fix the problem quickly. Joe was easy to communicate with and he did a good job. Now hopefully we won't have anymore problems.
Charlie Williams
2 years ago
I contacted Streamline to get an estimate on replacing my water heater with a tankless water heater, I was kept up to date as to the arrival time of the technician throughout the day. The technician Matthew was prompt, professional and very knowledgeable. The estimate from Streamline was very detailed and in line with other estimate that I’ve received. I will be contracting with Streamline to replaced my water heater with a tankless one due in large part to the professional manner in which they have conducted themselves thus far.
We had a punctured drainage pipe in our pantry. Trevor and Chad were polite, courteous and professional throughout. Explained the process clearly on investigation, cost estimate and solution. Must also mention their customer service was also excellent. Highly recommend.
Our service tech Cody was very pleasant and professional and provided excellent communication and service. I’m happy we called Streamline Services to fix our broken tankless water heater. Will definitely call them again for service and maintenance.
Working with Streamline was a great experience! They were efficient from beginning to end and the electrical work was great! I'm an interior designer and oftentimes, I have to be onsite when the actual work is being implemented. However, with Streamline, all I had to do is meet with the electrician in the beginning to show him the work to be done and a week later he was doing the job without me having to supervise him. I will use them every time!
Monday 7/8, I had both a plumber, Jason and an electrician, Greg fixing issues with my home.Both were very businesslike, professional, and friendly. I am happy with their service.Tuesday 7/9, I needed to continue the electric diagnostic and was given 4 options to consider. Well thought out options.
Maria Mayorga
3 years ago
A great experience all around. The phone answering service was courteous, they scheduled for the very next day. The crew showed up on time, quickly diagnosed the issue and gave a quote. They were able to provide service same day. The crew was great and Chris explained what he needed to do in detail. I would definitely use them again.
Joe McShea was very professional, helpful, knowledgeable and courteous, and did a good job of explaining our further options - we were quite satisfied with the help he gave us. He will be coming back for additional work later.
Douglas Clark
a month ago
We went through Angi and Streamline was recommended as one of their vetted plumbing companies. Steven came out and was great. He was professional and was able to repair the outside faucets alleviating the need to replace them. He suggested moving the shutoff valve to the garage from under the house which will be great. We also had a water filter system installed which will improve water quality and eliminate any problems with chlorine in the system.While under the house, hen brought to our attention a pool of water caused by a crack in the sewer line coming from an upstairs bathroom. Will have them come back and replace it. Would definitely recommend this company for any of your plumbing, electrical or HVAC needs.
Chris Kaminski
3 months ago
Sophie Goris did a great job taking care of our broken shower valve. We really appreciated the help!
Kevin Klotzbier
2 years ago
Always a pleasure working with this company. Top notch service from a very good group of people. I highly recommend Streamline and use them often for my commercial needs at several different locations. Brandon & Jerry and the rest of the team go the extra mile to make it all work!
My technician was very professional and thorough. He didn’t try to high pressure sell, but instead acted as a consultant pointing out risks and providing great recommendations. Great experience- I will use them again!
Donna Oakley
2 months ago
Streamline was quick to respond. John called Monday morning at 7:30 AM to let me know he’d be here at 8 AM. He was respectful, professional, and quick. John showed me pictures that he had taken of my AC unit and explained what was wrong, and what needed to be replaced. When he was finished, he stayed around to make sure it was working and cooling off the house, using a pool at the register to check the air temperature. I was very pleasantly surprised to find out that not only did work on AC and heating units, they also do plumbing and electric. And they had a very reasonable and maintenance plan. I signed up that day, and the discounts applied immediately. I will be reaching out to them in the near for plumbing, work and electrical work. I sure hope John can come and do the job.
Marion Dillahunt
3 years ago
Steven C. was excellent! I learned a lot about plumbing repair and maintenance. He was professional, polite, and most importantly thorough in his inspection. His explanation for needed repairs were clear and the cost of repairs were more than reasonable, considering the age of the home and fixtures. He was extremely transparent in his assessment ad recommendations for replacing fixtures. I highly recommend Steven C. for your next plumbing repair or inspection! Because of Steven’s thoroughness and transparency, he has earned my business!
I had excellent customer service from this company. I had electrical and plumbing issues. They sent an electrician and a plumber to assess and repair. Not only did they quickly repair problems, but they took the time to provide thorough assessment of other electrical and plumbing problems that might arise in the near future. I highly recommend this company.
Serena Kefauver
a month ago
I had an issue with plumbing in my crawl space. I called Streamline after hours and Patrick came out and resolved my issue. Always professional, friendly and quick service provided. This is the third time I’ve used Streamline and would recommend them.
Will was very thorough and detailed with inspecting our water heater, pressure, and drains. We appreciate how helpful and easy he made clearing our shower drain and talking through other services that Streamline can help us with in the future. We’ll definitely utilize their services again.
Betsy Chambers
a month ago
Employee was very nice and explained everything he was going to do and explained his findings. Very good experience.
Jaden provided 5 star service! He is knowledgeable and an awesome communicator. We had a complicated issue that took a team with great ideas and communication. The Streamline Team always goes out of their way to solve the issue with great communication, honesty and speed!
Joe was great, personable and valued my time and property. Unfortunately, we did not use Streamline due to the fact that the quoted price was $1,000 to $2,000 more for the project than ALL other quotes. If the price would have been even comparable I would have used them since Joe was such a great representative.
Kimberly Laird
a year ago
I was very impressed with Ray and the Streamline service in general: They were very quick to answer my call and Ray showed up within the hour. He diagnosed the problem almost immediately and provided a temporary fix with instruction on next steps to remedy the issue entirely! Very appreciative of his service.
Matt is very knowledgeable, has high standards for quality work, and is very customer oriented. He is also a great guy. I highly recommend him and the whole Streamline Services team. Everyone I have dealt with has been great.
I had no hot water from the water heater. Streamline was able to respond quickly within the same day to my problem. They also had excellent communication, texting updates regarding the status of my appointment, and the technician called when he was on his way. Very professional technician who answered all of my questions and was honest about the situation, which I appreciated. Would use Streamline again!
We have had previous company out to jet sysyem. For third time in a year or so, the Sewer backed up into house. Company sent out Joe. Showed him where I thought problem was and explained what I had been previously told. Explained my expectations. He surveyed the situation went to work, and explained what he was doing and what he was seeing. Determined the issues that contributed to the problem, provided several solutions. Outstanding service. Would highly recommend
Chris Fineblum
2 years ago
Streamline was great to deal with and had a great response time. The tech Josh, was awesome and very knowledgeable no bs knocked the job out quick also explained everything he did and was doing to me. Definitely recommend Streamline Services.
Jonathan Key
3 months ago
All the 5 star reviews had me hopeful, but they must have had a much different experience. I called Streamline to report my heat intermittently working on and off at the end of winter. They scheduled me in quickly of which I was appreciative. The technician arrived and did the diagnostic to figure out the issue. His report was the flame sensor and blowers needed to cleaned for ~$750. I assumed this must be time consuming and difficult to clean for that price. He proceeded to work for roughly 10 minutes and told me he was done. I was shocked. 10 minutes of work for $750 worth of work seemed odd. I researched and found the services he performed are typically covered under routine maintenance. I questioned the technician on whether or not that was the case and he said it was. When I pressed further into why I was being charged $750 for something that was included under a $89 maintenance service he changed his answer and told me it wasn’t included. He then changed his answer again and said I needed to be on a service plan for it be included. After more back and forth he told me there was nothing I could do except pay the amount and take it up with the company. I shouldn’t have paid but I did. He then came back to tell me the cleaning isn’t included in maintenance regardless of being a member. I called Streamline and spoke to the service manager. He told me those services were included in a normal maintenance regardless of being a member. When questioned on why I was charged $750 for something included in an $89 maintenance charge, his only response was that I was prioritized over other people (although I’m glad I was prioritized I never asked to be especially without knowing that it would cost me 10x more for work to be performed). He never denied that the work I had done was included in the normal maintenance and never admitted that should have been a solution. So instead of the technician telling me I just needed routine maintenance he only provided one solution being $750 instead of a potential $89 and the company stands by that because I was “prioritized”. I would not trust this company to be honest or present anyone with options other than the most expensive. I am giving 2 stars only because they refunded some of the money but I still feel as though they are dishonest with their customers and/or their technicians are not informed of their companies services or what they include. Again, maybe my case was a one off, but I will not be using them going forward for any services.As a side note I used them for some plumbing services prior to this experience. Their prices are definitely higher than you would expect but the work they performed was at least quality.
Bryan Gillespie
2 months ago
Used Streamline for the first time for a plumbing/electrical issue on a tankless water heater. They adjusted who was coming out based on my info and actually got me looked at a day early. The job was explained in detail and work was done on the spot when I approved. I was happy enough with the service that I signed up for their family plan so they will come out and do routine maintenance and checkups on all hvac/plumbing/ electrical.
Jordan LaFontaine
a year ago
Nate was amazing! I cannot say enough good things. I called yesterday about having regular hot water heater maintenance performed and Nate came out 24 hours later. He did not rush the job, answered all my questions, was super accommodating, is clearly passionate about what he does and was extremely courteous and professional. I decided to enroll in an annual maintenance plan because of how great our interactions with Nate were. I totally trust this company to take care of my home's HVAC, plumbing, electrical and water heater repairs in the future!Adding a second half since we just had our second call: This time we needed a trusted electrical expert to look at our home and determine why lights were flickering. Chris was super professional, made sure I had all my questions answered, and not once did I feel pressured to move forward with services recommended. It is nice to know Streamline has our back! So far both the experts we have seen from Streamline were incredibly informative, knowledgeable, kind, professional and thorough. We will be Streamline customers for life at this rate!
Dena Reynolds
2 years ago
Greg was so helpful and professional. He was able to break down everything thoroughly so we understood what was going on and how things work. He also worked hard with assisting us on the best options for our issue thank you streamline
LeeAnn DiMartino
9 months ago
Jasen was a pleasure to work with. Very professional and even came to our home after hours to help with our plumbing problem. Highly recommend this company.
Steve was excellent! Very helpful and did his work well. Unfortunately, Streamline services was pretty expensive. I decided to pay up so I could get the problem repaired, especially since it's hard to get a plumber out here these days. Steve and other personnel I had contact with were friendly and professional, but pricing...let's just say my wallet is not happy right now.It's been quite a while now since this review and public response from Streamline. I have had no communication from them at all, let alone ASAP. Glad I wasn't holding my breath!
Terri Mitchell
2 years ago
Jason Murphy was extremely professional and patient. As the homeowners, we want to ensure we understand what is needed and what option is best both safely and financially. He took extra time answering all our questions so we could make an informed decision and provided quality service. We highly recommend him and Streamline.
Josh came out and evaluated a HVAC system for me. Great service and insight was provided.
Jacob from streamline did an assessment of my electrical system throughout the house. He taught me some things, determined what was in good working order and what needed improvements to function better or come to code. He was knowledgeable, on time and professional.
Josh was very knowledgeable. He immediately noticed that our air conditioner fan was rotating backwards. It had probably been this way since installation about 8 years ago (not installed by Streamline). He fixed it. Now it won’t cost us a fortune to run the air conditioner as it had been. He explained what was happening very well.
Santhosh Enoch
a year ago
Joe was down to go over the work I needed to be done. He was super thorough and detailed. He listened to all my concerns, took detailed notes took time to answer all my questions. I just purchased my property and didn’t have the plumbing layout. But joe was patient to walk with me, show me all the details while explaining what exact work would be needed.I am looking forward to getting an estimate and hopefully would be able to work with him.
Jacob was great. He was very informative and helped me understand exactly what needed to be done and why. I will definitely be using Streamline again in the future. I HIGHLY recommend this Veteran owned local business.
Brad Beauregard
2 years ago
I really wanted to like this company, but my experience was a comedy of errors that dragged out for 8 weeks due to negligence and constant procrastination on their part.We had a terrible leak in our ceiling that required us to expose all of the plumbing, and during the evaluation we decided with the plumber, Steven (who is actually fantastic) that we would also replace the water heater and all of the polybutylene piping. The total would be almost $10k. Steven scheduled it for the next week (3/18), and over the course of 2 days, he and an apprentice worked diligently to complete the job.The problem came when they said they had to request a permit for this, and to not close up any drywall until it passed. Due to the re-piping, this included the whole bathroom ceiling, and large holes in the guest bedroom, bathroom wall, master bathroom wall, and behind the refrigerator, washer, and sink. Three weeks went by with no word from Streamline, so we proceeded to call on 4/9, 4/13, and 4/16, every time being told the permit was being worked on and we would get a call back. On 4/21 I called the Town of Wake Forest and said they had not been contacted by Streamline at all. I relayed this information to Streamline, who magically called for an inspection immediately, and after speaking with their Customer Service rep, Jerry (not fantastic), he offered to refund me 5% (~$570). As I know mistakes happen, and they gave me a library of excuses, I told them it was no problem, accepted the refund, because all I wanted was for my ceiling/walls to be repaired.The inspection happened the next day (4/22), but we failed because they had unknowingly drilled through a truss and therefore did not meet code. It would have to be evaluated by an engineer to determine if the integrity had been compromised, and if so, repaired. After a week, Streamline got an engineer out (4/28), who determined it was compromised and had to be repaired. Streamline then sent a tech out the next day (4/29). We then just had to schedule a re-inspection and we could move forward. In the meantime, I spoke with Jerry to let him know that while I appreciated the partial refund for waiting 4 weeks for an inspection, this mistake with the truss is another problem in itself as they damaged the integrity of the house. I requested they do an additional refund to compensate for this, as well as additional weeks lost with exposed drywall all over the house. Jerry disagreed, said we were “right where we want to be” and said they would not be offering anymore reimbursement.Jerry waited to call me again until the following Monday (5/3) to tell me he had scheduled a re-inspection for the next day. I waited to go to work until after he came so I called the Inspections Office to get an approximate time. It turned out Jerry hadn’t scheduled anything. I then rescheduled it myself for Friday (5/7), and the next day Jerry called me to claim that it was indeed scheduled and that I must have cancelled it. He was clearly wrong, but he had completely run out of patience at this point with us, so he clearly didn’t care.At the re-inspection, we failed again because the tech did not follow the engineer’s instructions completely. Streamline then sent the tech back on Tuesday (5/11) to finish the job. My wife waited for him, who is 7 months pregnant, and after the tech fixed the repair, he told her that he disagreed with the engineer, and in his opinion, he actually just ruined our truss with the additional nails he put in. Why you would say that to a pregnant woman about her first home, I’m not sure. I emailed Jerry to let him know this happened, and he called me back the next day to defend the tech.We had our final re-inspection on 5/17 and we were done, 8 weeks after the job was completed. For the stress and inconvenience, Streamline decided that the $570 out of the $9300 I paid them was sufficient as reimbursement. I never raised my voice with them or used profanity, but maybe if I had I would have gotten a better refund? Please do not trust Streamline with any big jobs like this.
Andrew Mannikko
3 years ago
Streamline services is always great to work with. We use them for all our plumbing and electrical needs! Daniel was great and super professional. He was very knowledgeable and helpful with or electrical problem. They even came out the day I called no problem!!! Also the customer service remains excellent! Can’t recommend these guys enough. They are our go to for all our home needs.
Danny Schmitt
2 years ago
Quick and easy scheduling, fast service, and quality work. The whole team was great to work with. Greg degenhardt did a fantastic job and was very helpful and thorough in answering all questions that came up. Looking forward to working with streamline again
Ruby Garibay
6 months ago
Sophie was awesome and their system of communication is very thorough, thoughtful, and impressive!We signed up for maintenance with them because they offer multiple services, good discounts and well they are just plain good people and that’s an easy decision for me.Thanks so much!
Scheduled appointment for Friday, they wouldn’t give a window of time to expect them. Got txt confirming that someone would be by then hours later get call to cancel and reschedule for another day. Told them I’d find someone else. I wouldn’t recommend this company unless you want your time wasted.
Aaron Hundley
3 weeks ago
Amazing service as always. Called on Sunday night with no water, they had a very kind and polite emoloyee that picked up the phone after hours and they were there first thing Monday morning and fixed the issue quickly.
My husband and I hired streamline services to help finish our basement. We needed all three services plumbing, electrical, and hvac for the project.I have been impressed with the company from the moment I first called to discuss the project to working with the different contractors. All three have gone above and beyond to make sure we understand the steps and process.For the plumbing we had Will Stuart. He installed a stump pump and alarm system for the full bathroom. He was efficient and knowledgeable.For the electrical work, Greg Black was the lead. From the time he came out for the estimate. I was impressed by his knowledge and time he spent explaining things to me. He went above and beyond to make sure we was comfortable with the services and upgrades we needed to power the basement. He also plans to install an electrical car charger in near future. Highly recommend Greg for any of your electrical needs.The HVAC will be installed by Jose Santos once the unit is available. He has been readily available to discuss the process and helpful.Highly recommend streamline for any services. You will not be disappointed.
Great, quick resolution of my clog. Very nice, friendly guy.
Ray was excellent. He took the time to explain and review options while not rushing through and identified an issue that was covered under warranty. Even when I offered to pay Streamline to replace the part, Ray recommended I call the original electrician and ended up saving me ~$300. Great company and highly recommend using them as they are cost conscious, responsive, have cost effective plans and check all the boxes you'd want from an HVAC company.
I was very impressed with quality of work and the tech. He checked everything and cleaned up after job completed. I have a A/C back ground and he did all tasks correctly. I moved from Arizona a year ago and had a great company there , this company just as good . When I find a good company I am very loyal and will continue with company for another 20 years.If possible I will always request Garrett
Kaitlyn Bonavita
6 months ago
Tristan did a fantastic job replacing a light/ceiling fan in our living room. Despite all the challenges he faced due to the height and awkward angle of the ceiling he was more then up to the task. Thanks Tristan!
Martina Douglas
a month ago
Amazing company - membership is worth it. Helped us with a simple plumbing issue and a more complex water filtration and water tank issue. Sophie is awesome!
Technician reviewed my problem, fixed it, asked if he could check remaining HVAC system in case there's any clues as to why the fault happened as a courtesy check. He stuck around for at least 10 minutes after it was fixed to ensure system was still running before running paperwork and leaving. Professional, courteous, exact.
Both Daniel and Jerry did an awesome job! They did a thorough inspection of our outlets and switches then provided a detailed estimate of what needed to be done along with the cost. We appreciated the fact that neither one of them tried to scare or pressure us into doing anything. They laid out the facts and truly allowed us to make a decision on our own. Their ability to not only jump right on the job but complete it in the same day after we gave the go ahead was amazing! We will definitely be recommending Streamline Services to all our friends and family!
Blaine Fitzgerald
a year ago
Replaced a 40 year old furnace and 18 year old AC system in attic as well as all the ducts. From consultation/quote to install went very fast and the job was done in one day. After reviewing the job their were some concerns I addressed with the team and they turned around and made it right quickly. Such a relief in todays world where if something goes wrong companies aren’t willing to own up and make it right for their customers. For that alone 5 stars.
Michael Dorman
a year ago
The most professional organization I use for service on our home. Their staff is amazing and thorough. They provide value and care about their customer. They are experienced and take the time to educate you on the systems in your house. I need to give a specific shoutout to Joshua. The kind of man that gets out of his work vehicle and brings the trash cans back from the front of the driveway. Thanks Streamline!
No complaints. Knowledgeable and courteous. Will definitely use again.
Beth Ricketts
9 months ago
I had a light installed in a hall closet for my daughter and son-in-law as a Christmas present. Cameron Foster was very professional and pleasant to work with. He worked quickly and efficiently and even interacted with our little ones. I will be using Streamline Services again in the future and would highly recommend them.
Collin Montague
3 months ago
I highly recommend Streamline Services. I used one of their competitors for a seasonal HVAC Unit cleaning and tune-up. The competitor informed me both coils were leaking (though they showed me no proof or photos to back up their claim) and gave me an estimate of repair of several thousand dollars. I then brought Streamline Services in for a diagnostic and second opinion. Streamline Services found nothing wrong, took numerous pictures and walked me through their findings. Very professional and honest. I'll be going back to Streamline Services for any future needs!
Michael Robertson
a month ago
Overall, best company in the area to work with for HVAC. The technician on our most recent service, Josh, was personable, professional and is an all around great HVAC technician.
Tom did a great job of servicing my tankless water heater, including adding a much needed shutoff valve for future service! The price was reasonable and membership included a discount for the work done today as well as yearly maintenance on AC, heating, plumbing and electrical.
Katiana Mauras
2 years ago
My AC was no longer blowing out cool air and they came out first thing in the morning! This is an extremely professional company that puts their customers first. Josh Geercken was very kind, professional and efficient. He took the time to explain what was wrong and fixed it quickly. I am very thankful Josh took care of us.
I'd recommend Streamline & Joe for any plumbing work. He's professional, courteous, and you can tell he has the best work ethic. He only left when the job was done and tested for leaks and proper operation of the toilet. I've been calling Streamline now for around 20 years for all my plumbing needs. Thanks again!
Tracey did an excellent job from getting my information to dispatching Jerry in an efficient manner. Jerry was an effective communicator who gave me step by step instructions throughout the entire process. For an out-of-town landlord, I am throughly pleased. Both Tracey and Jerry were simply awesome!! They deserve 50 stars!!! Thank you!!
Josh did a great job getting AC running again.He answered all of our questions. Stream Line is a great company with great employees.If you want the job done right then call Stream Line.Thanks again Josh.
Andrew Parrish
5 months ago
Jaden was kind and engaging, responsive and patient with my questions and provided a thorough explanation of the process to evaluate my plumbing issues. Would definitely use him again!
I’m very pleased with Streamline Services The technician, Greg was very professional and friendly. We were having problems with our tankless water heater running hot and cold. Greg figured out it was a water flow problem not the water heater itself, and worked, over two service calls,until the issue was resolved.This was the first time using Streamline and we’re smiling, so it won’t be the last!!
Technician was professional and friendly. Fixed the problem in a timely manner. Happy with the service
Chris & Sharon Martin
10 months ago
Great job — very professional. Installed the new outlet in the garage for a charger. Gave us options and pricing and completed the work efficiently.
Jason Russell
2 years ago
Greg was very courteous, professional, and answered all of our questions. I am a little disappointed in the gap between the new pipe and existing boot and needing to get a roofing company out to fix that. Other than that, Greg was great and would use again.
I did not have a good experience with Streamline at all! We had a leaking faucet, called the streamline since there are many good reviews online. The technician came and looked at my faucet said we need to change the whole faucet for $ 700 - 800! I asked him if he can take it apart to see if there is worn out seals. He said if he does that, if he use any of his tools to open up anything, he is going to charge us more. So I was charged $85 for a service call and am no closer to having a diagnose on a leaking faucet! What a great company huh!
Philip Strom-Jensen
4 months ago
Mitch did a very thorough job and patiently answered all of my questions about the HVAC. Streamline has also done great work for me in plumbing and electrical.
Lisa Lockinger
3 months ago
Sophie was very efficient and knowledgeable while replacing our water heater. Highly reccomend. It was a great experience.
Kaitlyn Conner
10 months ago
If you value your money, don't use this business.We had a water heater installed in our attic to replace the old one. We were charged $4593.95. That is about 4x the cost of an average water heater install in Raleigh, NC ($1356 according to Angi).I can in no way justify that price. They charged almost $600 to plug in a flood detecter into an outlet ($50 on amazon), and $700 for a mixing valve. I feel absolutely gutted and disgusted that we spent that much. Were first time home owners and maybe they took advantage of our lack of experience. We asked the company to reimburse to match the market price and they only returned about $500, so we still paid over $4000...still about $2500 more than market price.We were hoping the BBB would aide us in getting some reimbursement from the company.UPDATE: We have been contacted by the company several times in an attempt to resolve this. They even came out to check on some concerns we had addressed. Although I still feel we paid too much, I will say the company does have people in it who really seem to care about their customers and their employees. It seems they may be making some adjustments in the future with their flat rates according to what services the customer needs. For that reason I'll move from a 1 star to a 3 star.
Michael Erikson
3 years ago
Greg Black was fantastic. He was timely, friendly, straightforward and honest. I appreciated that he wore gloves and a mask. (Other service people in my home have not necessarily held that standard.) It was my first time calling Streamline. It won't be the last.
I met Saviel DelLaCruz for the first time when he was servicing my neighbors house. I noticed that he was performing work on the HVAC system that the service company that I use to use did not do or perform even after they were paid good money and so I walked over and talked to him. He was very professional and gave me a business card to talk with Streamline. Saviel came out yesterday and he performed an awesome job with professionalism and he was very informal about what he was doing. My wife and I are very happy and will continue to use Streamline and we will continue to ask for Saviel. Thank you Streamline and thank you Saviel for being awesome. Streamline should be very proud of you.Very happy customer,Lester
We love the Streamline team so much!! We have been very happy customers for the past year since we bought our “new” house - which was 12 years old. We knew we would most likely have some appliance issues and the Streamline team have been fantastic each and every time - we have had our AC issues diagnosed and serviced, two toilets installed, seasonal check-ups and overall great assessments of each major utility. I love the three tiered quotes we get for any repair needed or recommended. We joined the family service last year and renewed again this year. Wonderful team from first phone call through to on site team resolution. They truly do make me smile. Thank you all for being a true bright spot in the home ownership journey 😎
Tristan handled everything. The process was a breeze and everything turned out great
It's always a pleasure for me to compliment this company for hiring only the best and technically superior personnel, like John, my HVAC technician. He consistently provides outstanding services. He is extremely customer-focused and offers only cost-effective solutions when repairs are needed.
Great young man. Very respectful and professional. By far the best service technician that's ever visited my home
Joseph was very professional. Did a thorough inspection of the home electrical system. Reviewed same with us and identified potential issues and areas for improvement. Offered alternative without pressure to choose one.
Greg came to determine if I had a water leak and where it might be. He did a thorough job of evaluating my interior plumbing and after replacing the house cutoff valve, determined that the leak was in the supply feed. He developed a pair of alternate action plans and clearly explained both alternatives and answered my questions. At all times, Greg was pleasant, professional and thorough. He kept me informed every step of the way and made sure at all times that i knew what he was doing and that I was fully informed.Joe McShea would be assigned to do the actual installation. He did an excellent job, keeping me informed of progress at all times. When the job turned out to be a two day job, he made sure that I had a temporary water connection for overnight. The following day he was able to complete the job and walked me through what was done, showing me the new convenient cut off valve and showing me the water meter which showed no leakage. He explained that Streamline Services would make the appointment for the inspector to sign off on the job and would notify me when the inspector would be there. Once the job was inspected and signed off on, the trench they dug would be backfilled and restored. At all times he was pleasant and capable and made sure that I fully understood the installation.Jaden Troester would complete the job. He was here and met the inspector when he came. After the installation of the new water line was approved, he and his associate backfilled the trench and restored it to normal, reseeding the disturbed dirt and covering it with hay. He kept me informed at all points and did an excellent job of restoring the site.
Daniel, my technician was awesome! He was professional, knowledgeable, on time, and had great customer service skills. First time using Streamline and will not be the last! Thanks Daniel for being so gracious! Stay safe out there :-)
Streamline has very skilled technicians for all trades and they do quality work. Cameron, in particular, is a very thorough electrician and Greg, the service manager is great to work with. I highly recommend them. Unfortunately the company charges astronomical prices for some things, so you have to pay careful attention to what you’re paying for and make sure it’s an acceptable value to you. Some things, like an 8ft fluorescent light for $1000, are ridiculous. I’d give them 5 stars if they had more reasonable prices.I will say they stand behind their work and won’t charge for something if it doesn’t meet their high standards.
Bobbie and Conner were very professional and answered all of my questions. Great teamwork.
Robin Sherrill
2 years ago
We had a water heater expansion tank bust and leak water underneath our house (for probably more than a week before we discovered it 🤦♀️). Of course we found it on a weekend and had to get an emergency repair done. Brandon came out and was so friendly, knowledgeable and fixed it right away. Plus, he double checked the water heater and water pressure was good. I was super impressed with the service and would definitely refer this company to friends and family.
Fastest service in the triangle hands down. The technicians are exceptionally well educated and friendly. Cost effective and the most comfortable I’ve ever felt with a technician in my home. Highly recommended!
David Chapman
8 months ago
Ron came out to give me an estimate on connecting electricity from my house to my utility shed. He was on time. He contacted me 30 minutes ahead of time with an eta. He was very knowledgeable and thorough. He gave me several options. I enjoyed meeting with Ron. He made me feel at ease and gave me confidence that he knew what he was talking about. I look forward working with him and Streamline in the future.
Terry Wilmarth
9 months ago
Discovered and pointed to the object causing my concern, however, there wasn’t anything at this point that could be accomplished to rectify the situation. Chris was informative as well as being very knowledgeable. Last and not least, very polite.
The commode in our upstairs bathroom was leaking onto our kitchen ceiling downstairs. I called Streamline in the morning and they had a technician at my house before noon. They were extremely courteous and professional, starting with how my call was handled and through the repair process. My technician, Nate, did wonderful work. He took time to clearly explain the work he was doing and why. He clearly explained my options and what to expect. It was clear they are committed to educating and informing their customers and not just selling a product or service. There was no pressure. I am a very happy first time customer and would not hesitate to call them again.
Very happy with this company from the office staff taking my work request to the technician giving us a heads up he was on the way!He showing up on time and letting us know what to expect and he got right to itDone in a timely mannerVery professionalMy new go to companySincerelyT Ouimet
Mitch was a great technician. Explained all that he was planning to do & answered my questions. Would use again!
Steven and the Gentleman with him were nothing short of professional. Very informative and willing to explain to help us with our decision. Will absolutely call this company for anything we need under all the services they offer. Excellent company and Crew.
Lindsey Cuave
4 months ago
Josh came as an emergency call on Mothers day. Was very professional and helpful. He gave us answers to the questions we had. Would use again and highly recommend!
Leigh Williams
3 months ago
5 star service on every level. Will absolutely use Streamline again!
Lewis Hutchison
a year ago
This was one of the most professional visits I've ever had. Arrived at 8am sharp as scheduled. It was easy to see from his professional dress and demeanor, he took pride in who he is and what he's doing. Explained things very well and knew what he was doing. This was a great visit.
Ron did a great job! He was prompt and professional. I would absolutely hire him again!
Shannon was able to fit our job in today and I am so appreciative!
Daniel and Josh did an amazing job of explaining everything and providing excellent service! We had several outdoor lighting fixtures installed. Great job! Highly recommend!
From beginning to end, every interaction I've had with Streamline Services has been a pleasure. Scheduling our service call was a breeze, and then Streamline made things even better by letting me know both the name and picture of the specific technician that would be showing up, as well as his estimated arrival time--including a real-time map display showing the route he was taking to get here!And then there was the technician they sent. Jason (one of their plumbers) was friendly and clearly explained everything he was doing. In short order he was able to find the cause of a particularly tricky problem and fix it. That he was able to do so with a minimum of parts was fantastic!Many times the experience of working with home repair folks can be so frustrating--phone calls are never returned, scheduled appointments are missed, and the quality of the work can be low. Working with Streamline Services is nothing like that--I am really impressed. Give them a try!
Carlton Clanton
a year ago
I found a new friend at streamline services a young man name Philadelphia Joe great attitude let me know exactly what he was going to do gave me a price up front did what he said he was on time very professional. When ever I need them again I will ask for Joe. Great job thanks for your help.
Jacqueline Hughes-Oliver
a year ago
We had issues with our basement toilet not flushing, and gurgling in the toilet and sink when water ran in the shower. Nate investigated many things to try and understand the cause. Eventually he had to remove the toilet to clear the line. Even then it wasn't clear the problem was completely solved, so Nate continued his investigation and eventually found the primary issue. I was very pleased with the thoroughness of the investigation. We also decided to enter a service agreement with this company, and we're looking forward to the same level of thoroughness with our HVAC and electrical systems.
Stephanie Diggs-Wilson
9 months ago
Heat Sensory cleaning. Mitch was excellent. He was polite, knowledgeable and efficient. He advised about their family plan and offered other resourceful information. Thank you Streamline Services.
I have use them before and they always have been excellent. That is why I keep going back to them whenever I need anything done. Every service technician has been exceptional. They have been professional, polite and very knowledgeable. There office staff has always been fantastic and have gotten back to me in a timely fashion.
Barrel Dweller
a year ago
We were very pleased with the service we received from Tyler and Josh M. They were professional, efficient, kind, and even when the job took hours longer than expected and they had to come back the next day for an unexpected issue they did it with 10/10 customer service. Would highly recommend them and this company to anyone who needs this kind of work done.
Rodney Williams
3 months ago
Ron Jaimes was on time. Very professional about what we need done. He explain all options that we could take and gave us our best option. Well done in my book.
Dorothy Muccio
6 months ago
Brandon was very professional and helpful. He worked with us to finalize the work previously done. He met with the inspector and checked in with us throughout the process. HE filled in the trench and seeded the area where grass was removed.My husband and I felt that we were taken care of and that Brandon's work was thoughtful and of high professional quality. We are very happy with the quality of the work this company is providing!
Nick Fletcher
8 months ago
Great company. Good communication with customers, service tech's that we have had were always nice professional and informative about service they are performing and any steps to make repairs if needed. Really thankful I found their company. Company takes care of its workers is the one you want working on your house.
Dr. Asha Pai Bohannon
a year ago
Greg D. is amazing! He is very knowledgeable and personable. He made me feel at ease about the issues we were experiencing and always had the right answer. He was very honest about the problems and steered us in the right direction. We will be calling him back for any and all of our plumbing needs.
Marilyn Morock
5 months ago
We've used Streamline Services three times. Of all the service companies, we used, we give Streamline an A+. In those three visits, we had two servicemen, Cameron and Ron. Both were professional and extremely helpful in explaining our needs, working promptly and efficiently. The highest compliment I can give is that we will not hesitate to contact Streamline if we need any type of updating or repairs.
We called to have a leaky valve replaced on our main line to our house. The appointment was made with little delay. Our technician, Chad, was extremely professional and very skilled. And the price was reasonable. We would not hesitate recommend Streamline for plumbing, electric, and HVAC needs.
Richard Strott
a month ago
Jacob McCaslin was very professional and diligent in his work. Would recommend using Streamline Services.
Tech Gabriel was courteous and knowledgeable. Explained the repair and inpection results in detail. Prices are not cheap but are very reasonable. The maintenance plan is a great option and reasonably priced. I highly recommend this company
The carriage lights and flood lights on the back of my house mysteriously stopped working. Streamline sent an awesome tech to my house, charged a fair price, and fixed the problem quickly. The tech also spotted other problems that I needed to address, which I very much appreciated. It was an all-around great experience, and I will definitely be using Streamline again next time. Thank you!UPDATE: I used Streamline a second time after a small electrical fire, and I was again EXTREMELY impressed. They came out the next day, resolved the problem in one visit, and my tech Greg was awesome -- thorough and careful but also down-to-earth and understanding. I will definitely be using Streamline again next time -- I'm just going to have to keep adding more positive reviews to this post! Thank you, Greg!
I've used Streamline's plumbing and electrical services for years, and I believe I've received excellent service. Professional, timely, and good quality work. Perhaps there are cheaper outfits out there, but for the value, I appreciate Streamline's services. Also, when the receptionists answer the phones asking how they can make me smile, it actually makes me smile, even if it is hokey.
Shayla simmons
6 months ago
Ron did an amazing job, made sure I was comfortable with any changes that came about with my doorbell install.
Kelsie Johnson
2 years ago
I was please with everything about Streamline Services. From the first person that answered the phone, to John completing his service call.
Everyone was professional, informative and friendly. Best of all, my house is already cool. It is so nice to work with such a quality business. I highly recommend them!
Steven was very professional and clearly explain the details of the job. I appreciate everything detailed and upfront , mainly the cost. I will definitely use Streamline again for my future plumbing issues. In addition I will definitely request Steven to do the work.
Have used this company previously and the electrician and the job done were great. The electrician today Jacob McCaslin was professional, friendly and knowledgeable in his trade. He did an excellent job installing an electrical box in the ceiling of our kitchen and the installation of a new light fixture.Would once again highly recommend.
Jeffrey Clemens
a year ago
Daniel did a great job of replacing a defective sump pump. The office made it easy to schedule and kept us apprised of expected arrival times. Repair done quickly and efficiently.
Jacob arrived right on time and explained that he would be driving 2 aluminum rods into the ground near our electrical meter and connecting them to the meter. About 30 minutes later, he was finished and showed me where the rods were and the bare copper wire to the meter box. He said the installation was now compliant with code and the rods had an active service life of 15 years or so, before they would need to be replaced again. He asked if I was interested in the family plan for regular maintenance, but I declined.as I don't feel we would use it enough. He then entered my credit card info into his iPad and emailed the receipt along with pictures of the installation. It then began to sprinkle, so we said our goodbyes and he was on his way to his next job. I am very satisfied with his work.
Alice Parrish
2 months ago
Ron, my Streamline Services Technician was excellent! He was knowledgeable, informative, and paid attention to detail. His expertise will assist me in meeting my business objectives. Overall, I am a very satisfied customer and will not hesitate to call on Streamline Services in the future.
I called Streamline because they had great reviews, and perhaps they are good for other services, but I had a moderately clogged shower drain. The technician spent most of the time trying to upsell me on a dozen different things and sell me expensive service plans, with little mention of my shower drain. Finally, when asked for pricing on the clog removal, I was told it would be a $79 diagnostic fee (which required no diagnosis, it was obviously a clogged shower drain) + $315 to unclog the drain. Over $400 for a drain clog removal! He used an electric drain snake and it was done in less than 15 mins. While he did indeed unclog my drain, the pricing was obscene. I will be going with a different company in the future. This by no means reflects poorly on the technician as he did a good job, but instead on the company's policies and sales methods.
Daniel assisted us with an electrical inspection of our home, and Greg assisted us with a plumbing inspection. Both men were friendly, patient, and did a thorough job! I appreciated that both of them took the time to explain what they would be looking for during the inspections, then explain what they found and create thorough estimate options for repairs. Neither of them pressured us into making any decisions that day. Daniel actually recommended that we do some research for ourselves before we make any choices about repairs. That really showed me how much Streamline cares for their customers. They are not just looking to sell a product; they want customers to be educated on the situation and options. We have used Streamline for a few years now, and we always have a fantastic experience! Highly recommend!!!
steve weston
5 months ago
Tristan did a fantastic job, explained what was done well with our systems, about routine practices (cycling the breakers In panel to keep them working properly), showed us the plugs that were switched and how to tell which part was switched. Gave me comfort to know how well everything was grounded, and what certain switches were for. Gave us a great recommendation for getting a surge protector to prevent damage from storm/lightning strikes !Well worth it to have him here!!Very polite and knowledgeable!!What I’ve come to expect from this company!Patrick, the plumbing technician, did our annual inspection, drained hot water heater, checked washer/dryer, 3 bathroom toilets/sinks: tubs/ and showers. Kitchen sink, and finished with outside hose bibs. He was knowledgeable, efficient, and very personable.Excellent service, and love the company! He was excellent!Called when on way, and when arriving. Wore mask, booties, kept social distance, did work, and suggested improvements to Hot water tank, and Expansion tank. Great experience, as usual!!
I filled out a Contact Me form last night and had an Aerus Air Scrubber installed before the afternoon was done, today. Tech Haynes was both professional and personable. As a former repairman, I was more than impressed with John's in depth knowledge, patience listening to my HVAC unit's history, and overall demeanor. Bravo, Sir!*UPDATE* 06/24/21Tech Martin gave the system a once over for the summer and provided some general gems of advice. Lightning struck twice with 2 great technicians in a row. Streamline Services... best kept HVAC, plumbing, and electrical service company secret in the Triangle!*UPDATE* 07/20/21Tech Jacob M. came out and fixed the lights that were not working in 2 out of 3 rooms that were on the same circuit. I had checked everything over and couldn't figure out why 1 room's light worked and the lights on the other 2 didn't, but their outlets were hot. Tech Jacob got to the root of the issue and did a whole electrical, smoke detector, and gas bonding maintenance check to boot. Guess lightning struck 3x for awesome technicians!*UPDATE* 11/24/21Tech Carson came out after the unit went completely dead on a 29°F night the day before Thanksgiving. He had already reviewed the records and found the issue pretty quickly once confirming the unit had power...blown relay. This Heil/ICP air handler is builder grade, bottom of the barrel junk. Ray returned the day after Thanksgiving with an apprentice (Josh) and I had heat in less than 30 mins. So if you're keeping track, that's 1 blower motor, 1 damper motor, and 1 heater assembly with relay and 3 excellent HVAC technicians and 1 excellent Electrician!
I went with Streamline because of their reviews and I now see why they got such great reviews. From when I first called they were very professional and nice. The gentleman they sent out his name was Steve and again very friendly and professional. He found the issues in my house then took the time to explain it and give us options. Streamlines prices were very reasonable and Steve did an amazing job. I would highly recommend them you won't be disappointed.
Would definitely recommend Streamline to anyone with plumbing needs. It was easy to set an appointment, and the text and email notifications for technician arrival were helpful. Allen (technician) explained everything clearly and there were no surprises. Did great work!
Melanie Laganas
4 months ago
I used this service while out of state. The technician argued with me trying to sell me a new system when it was not needed and tried to tell me the system was outdated. I assured the tech this was untrue and unnecessary. He finally worked with me over the phone to find another solution but no one called me to tell me that the job was completed or solved. I expect to know if there was a solution or if additional work needs to be done when paying for a service.
Chris & Kelly H
9 years ago
Alan did a fantastic job! He not only fixed our plumbing issues, but gave us tips on how to maintain things on our own. We have used this company before and every time, we are so pleased, not just with their work, but also the friendliness of their technicians! A 5 star in our book every time!!!
We've used Streamline for several years and have always been 100% satisfied with their people and their work. They don't try to upsell you or add items on. If they see something you didn't call them about they'll let you know and quote it on the spot, but they've never pressured us to do anything they've found. If you decide to have it done they can frequently do it right then. All the techs are extremely courteous and professional and are a pleasure to work with.
We have been customers of Streamline for years and it is incredible that they never cease to amaze. I’m so impressed by their staff, work quality, and communication that it seems unbelievable when they do even more! Streamline keeps up with technology to make the website, messaging, and feedback a great experience. Thank you to Matthew and Trevor today for the great work, including a breakdown of what was wrong and what to do going forward. Five stars guys.
Shane Falcinelli
a month ago
John and Chris did a great job with the electrical inspection of my home, identifying and quickly fixing a loose neutral wire. Highly recommend!
They arrived earlier than we were told, which was GREAT because we needed a new water heater and the store closed at noon that day. The installer rushed off to get one and had it all installed by 2pm! We were so pleased!
I had the team come out to investigate water pressure issues. I expected to pay a $79 diagnostic fee for having them come out and look. After 60-90 minutes of investigating, they basically say they're not sure what's causing the issue. They weren't really able to diagnose anything, which is annoying but I can understand happens sometimes. But then they tell me the fee is now $280 instead of $80. And then try to sell me carbon water filters and family plans and many other things which really had nothing at all to do with the issue they were called out to investigate. They also mention that they can go nuclear and replace all my pipes as one option, and maybe that will help the pressure issue. But they never even identified whether the pressure issue was in my house or was a service problem, yet they're willing to totally rip my home apart.So after increasing the charges to nearly $300 they've done nothing but look around, tried to sell me things I didn't need or want, and offered to rip out every pipe in my house.We used them in the past and didn't have this experience, but won't ever be using them again.
Ramakrishnan Venkatachalam
a year ago
Great job done by Ray Carson.He did AC maintenance job from the ground floor AC UNIT and upstairs AC unit in my attic.This is first time we are getting the service from Streamline.Here after we have 3 more service from them for my 3 year's Old Row home 🏠.Great job.
Zac was very thorough and professional in providing us an estimate to install a 220v line. He took a sufficient amount of time to explain the work required and offered the cost of other services we maybe of interest.
Gloria Oelke
4 months ago
Henry was very pleasant to deal with and our house is now cool and has purified air. Very pleased
Michael Stewart
2 months ago
Just had my seasonal A/C checkup done by Streamline Services and I couldn’t be happier! My tech Josh arrived right on time and went straight to work assessing our systems. He worked quickly and kept me informed about what he saw as he serviced our three systems. He explained everything in terms I could understand and helped us plan future maintenance and upgrades to all systems, including the addition of air scrubbers to improve the quality of our indoor air.
I wanted a dryer vent cleaned and they said it would be $89.00. The guy who came was very nice, but said to clean a dryer duct would be $522.00 and to add in the HVAC clean out would be $1100. The $89.09 was for a service fee to get a quote when all other companies that do this come give a quote for free- not to mention they are ALL cheaper than streamline. Never using or calling them again.
I did not have a good experience with Streamline Plumbing. The technician at first said I didn’t have a water pressure regulator, and that I should just call the city. He spent less than 5 minutes on “diagnostics”. I insisted he look again, and he finally found the regulator and supposedly made an adjustment. He never looked at anything inside the house, and didn’t test the inside water flow after adjusting the regulator to see exactly what was going on. Basically, he spent less than 10 minutes at my house and seemed highly uninterested in solving my problem. I was charged $85 for a service call and am no closer to having a solution to my extremely bad water pressure problems than before. Also, scheduling someone out was very difficult. I had to go through the answering service and they made an appointment, then cancelled it, then re-scheduled. It took 5 phone calls to get them out, and they did not provide any diagnostic services or possible solutions. I’m exactly where I was $85 ago, except more frustrated for having my time wasted.
My AC started not to blow cold air for several days constantly. Decided to get streamline Servide to check my ac unit ( my new ac were replaced by the same company streamline service). Was told that it is the drain line is full and need to be drained. Costed me $338 for this condensate drain line cleaning maintenance although I had purchased extended 10 years part and labor warranty when replacing the AC which was 3 years old. After this drain line cleaned, the ac is now blowing cold air.I’m happy that I don’t have to suffer heat in my house because of their fast schedule and service. 👍🏻👏🏻Just little disappointed that no warranty covered because they says I never had any maintenance services on it since ac was replaced. (They says I supposed to have them check my ac twice yearly to keep it running properly for separate maintenance fees, no warranty covered). 😟💸
Got a leak on a line at the master bath tub called Streamline came out that day assess the situation gave us several options that we had for the repair. Came back the next day installed new line and faucet. Very satisfied with work performed. Would definitely recommend
I did have a rep come out as a second opinion recommendation. I was a less than satisfied when the rep informed that there was likely a leak in the system, but needed to conduct further analysis to determine the origin of the leak, which would cost $370 or something like that. I don’t know why this analysis isn’t already included in the $95!visit. So I ask the rep if he was familiar with the low pressure switch, he was and said there appeared to be residue around the Switch. I asked him to provide a quote to conduct the repair the switch and provide a time in which he could do the repair. The estimate he provided was over $1100 more than the other quote I received. As per the time frame to do the work, it was a longer than the other company. So it would have been about $400 more just to diagnose the issue, $1100 more to conduct the repair, and taken longer to repair the unit.This is just a summary of my experience with Streamline. Also it was raining that day which may have made it more difficult to diagnose. I did decide to go with the other company for the reasons stated above and I did not feel as though I was being nickeled and dimed by the other company.
Jaden is a really wonderful young man. He is so friendly and professional. I can tell he came here well prepared. He clearly explained every step, each service plan and the costs. I felt so comfortable to let him lead the whole session and only step in for answering the questions he had. I highly recommend him to everyone!
First time I've used Streamline was yesterday for an urgent hot water heater replacement at a rental property. I called around 8am and they had Tom out before noon. Tom was outstanding. Extremely friendly, genuine and likeable guy who obviously knew his stuff. They were respectful of my time allowing me to go about my day while the work took place. So I spent maybe a total of 30 minutes on site for the entire day. Would certainly recommend Streamline!
We were having trouble with our kitchen under the cabinet lighting, we contacted Streamline for service, they sent Ron Jaime, electrician technician, he arrived within time we were told, Streamline's communication keeping us posted on his arrival was excellent. He was very knowledgeable, professional and was very thorough. We decided to get all new lighting fixtures in Kitchen and Laundry Room, switching to LED lighting. We just finished the job yesterday, we are so happy with these LED fixtures, also very happy we'll never have to replace bulbs again! I would definitely use this company again and highly recommend them. Many thanks for a smooth transaction from start to finish, so happy that we converted to LED lighting!
Don McTaggart
4 weeks ago
Mitch was great, very personable and knowledgeable. Explained everything clearly and helped me understand. Great work!
Brian Williams
3 months ago
We had a clogged sewer line with water backing up out of the toilets and bathtub. While it took a long time to have them come out, when they got here they resolved the problem and stayed to make sure that if was fully resolved.
Great outfit! Have used this business over the years and can say they consistently exceed expectations. It's goes beyond one employee - its a culture of excellence. I recommend them to family, friends and coworkers. Think about feeling so good with a service that you are genuinely confident enough to associate your brand with theirs! Happy to do so.
chris stephens
3 months ago
Will Stuart at Streamline did an excellent job explaining the process with tankless water systems. He was able to replace my PRV valve while here as well. Great Service.
Jessica Daily
2 years ago
Greg did a great job helping us with our electrical issues. He took lots of time to explain everything to me and I feel the work was well worth the price.
Waiting for other estimates. Jacob did a very good job, was knowledgeable and a pleasure to meet and I hope their bid is the lowest. Being a very senior citizen I have to watch expenses.
Anthony Grassia
a year ago
John Haynes arrived on time, was efficient, professional, and very knowledgeable with regards to our heating system. He also made some very helpful recommendations. He was friendly and polite and we would recommend him highly to anyone.
Excellent service for all our plumbing needs. Steven was professional and clearly expert in assessing the problems, giving us a thorough explanation and replacing the problem parts promptly. He also did a check of our water pressure for our washer and dryer and some other items. Very thorough and courteous, and he took precautions necessary for safety for himself and for us during the pandemic. I highly recommend him and Streamline Services.
The gentleman that came to our house, (Jason) was very Professional, Punctual, and Personable. His knowledge of our situation and the solutions that he offered helped us to make more informed choices.Job well done. A new and satisfied Family of customers.
Jaden dove in head first to find the leak which he did fast. He repaired it and I got my water back on quickly. I appreciate the excellent service, professionalism, and knowledge of this young man. I would not hesitate to call on Jaden again.
Amazing service. Just doing a seasonal check on the A/C and he was incredibly nice and informative. We have an idea of what needs to be worked on next but not at all pushing for a sale. Great tech!
I have no words. Was respectful and had great communication. Was able to help me understand what he was doing and needed to do to help us. Spent a lot of time trying to figure out what was wrong and when he did was able to fix it. Great work too. Made sure to clean up and didn’t have any issues with him.
My experience with Streamline Electrical was superb. Jerry was prompt and professional and completed the requested work much more quickly than I expected. I would recommend these folks and would use them for all my electrical needs.
Megan Mannikko
2 years ago
Greg came in to test our water and make sure our water softener was working. He came in a very timely manner, he was very efficient, and answered all questions/explained everything very well. He gave us a lot of great options and we never felt like he was trying to sell us something we didn’t need. He was extremely friendly and we will continue to use this company for all of our maintenance needs
Friendly, timely and very professional. Work got done the same day price was upfront and fair, Will my technician answered all questions thoroughly. Will use again in the future.
Thanks Josh
Monique Feast
5 months ago
I was impressed with the communication from the staff before Patrick came to our home. I was even more impressed with Patrick. He was thorough and patient in explaining everything to us. Highly recommend Streamline.
Archantael Clow
8 months ago
Fantastic experience with Streamline as always; Mitch was courteous, thorough, polite and friendly, and gave us a full run-down of our heating system. Will be glad to continue our service with Streamline anytime =)
Greg did an excellent job explaining our options without pressure to upgrade anything. He then efficiently and professionally did the plumbing repairs, checked for leaks and left the area in pristine condition. Thanks Greg. Very nice work.
Krista Summitt
8 years ago
Flawless from beginning to end. They've earned a customer for life with me.I called to have my garbage disposal replaced. Josh answered the phone Streamline Plumbing and Electric. How can I make you smile? I've never had that happen to me ever. The plumber came right out,was extremely nice and prompt.Got my disposal installed quickly, tested it out, and we were done in no time. I went through their Angie's List special, so the price was fantastic.I'd highly recommend these guys to anyone.
Karin Haywood
2 weeks ago
Ron was very polite, friendly, and knowledgeable. Explained everything regarding the issue and the options we had available to us.
Terrance Wayne Spruill
10 months ago
Steven Cravey was excellent in meeting our needs today. He is an expert in the plumbing field. He asked questions, he looked, he checked and checked and found the problem! He fixed the problem and the water flowing through the pipes as it should. Great work and a great guy.
John and Joe were incredibly helpful, professional, and knowledgeable and helped set me up with a great new HVAC system. Both were responsive, on time, and were able to answer my questions. Will continue using Streamline for all of my HVAC needs.
Sophie was not only knowledgeable in repairing my plumbing problem but very considerate of my property.This was my 2nd time using this company. This was an electrical inspection and Zach was very thorough and explained things so that I could understand.
We laughed, We cried, I gave them my money AND thanked them for it. Seriously though, start to finish they were everyone a pleasure to deal with. I had a great laugh with the first person I spoke with then my Technician, Greg Degenhardt, made sure I was comfortable and knew what he was doing every step of the way. He actually made the effort to save me some money to look for an easy fix. THAT is what I want from a company. No sales tactics and immediately trying to milk me for what they can. It was just straight forward and upfront.I mean it, I enjoyed working with these folks and highly recommend them!
Breakfast Blunts
4 months ago
Wonderful service, Justin was very polite and answer all the questions me and my fiancé had. Justin had our A/C unit back up and running in no time. He even provided us with an estimate for thing he think may need to be replaced in the future. Streamline will definitely be our go to for any future repairs.
We had already mounted our TV above the fireplace, but needed help hiding the cords. The tech added an outlet behind the TV, and created a path for the cords through the wall. He did a great job and we are really pleased with the results!
Streamline was super diligent with providing updates and was able to get our repair done ahead of schedule!
End of year 2022 Update: I have now utilized the Plumbing, Electrical, and HVAC support from this team. Every person I work with has been outstanding. Early 2022: Josh Geercken did a fantastic job getting our main floor heat working. He communicated great through the entire process pre-trip, during, and how to follow up if needed. Highly recommend this business and Josh! 5/27/22: Another service from Streamline with Josh Jordan who delivered the utmost professional service and communication throughout the process. What a terrific team and company! Do not hesitate to reach out to them for HVAC, Electrical, and plumbing - tough to find quality like this these days.
Ashlyn Powell
5 months ago
Streamline was amazing! Jaden was the technician that came out for me, and he was very kind, friendly, but most importantly knowledgeable and professional. He communicated everything he was doing every step of the way, and addressed all my needs, concerns, and questions. Highly recommend!
Amazing Gecko
7 months ago
Jacob did a great job! He was prompt, knowledgeable, professional & friendly. He did offer some solutions that we definitely plan on considering. We will welcome him back to our home for any and all electrical needs.
Cheryl Bruce-Jones
2 months ago
The representative from Streamline Services Plumbing, HVAC &Electrical was very thorough, professional, and personable. He was very knowledgeable in his field. I would highly recommend the service.
Kristal Bechtold
a year ago
Nate was fantastic! Our tankless water heater wasn’t working properly and so thankful we found Streamline. We signed up for the membership plan for HVAC yearly maintenance and yearly flushing of water heater. Looking forward to taking a consistently hot shower!
I had a slow drain issue. Streamline was very communicative on when the technician would arrive and gave me ample notice in order to meet the technician. The technician was knowledgeable and friendly and very professional.
Angeline Sears
8 months ago
Mitch did an excellent job and repaired things that had been overlooked before. He offered advice on dryer venting issues as well.
Our AC decided to quit last Friday, right in the middle of the heat wave. After troubleshooting it ourselves, we called Streamline Saturday morning to take a look. Within a couple hours, Matt came out and took a look at everything. He was very courteous, friendly, and professional, setting the tone for the rest of our experience with Streamline. He took a lot of pictures and then explained to us what was going on: we needed a completely new system. Ours was 17 years old and past its normal life expectancy. John was the next to come out and explained our options to us. As we’re from the CA coast and have never lived with central AC, this was all new. John was very patient and knowledgeable, laying out all our options. The sticker shock was big, but we felt that we were dealing with honest and caring people. After deciding on the system and including the Air Scrubber since we suffer from year-round allergies, John was awesome and able to get us going on Monday morning. Tyler and Cole were here for almost 11 hours, making sure that everything was done right. They were really nice and it was obvious they cared about putting in quality work, not just rushing to get done. The installation manager, Ray, stopped by midday to see how everything was going. After wrapping up well into the evening, our new system was completed. Everything was cleaned up, Tyler went over all the work that they did with us, and we were really impressed. And to top it off, they include 2 plumbing and 2 HVAC maintenance visits per year at no additional charge. We couldn’t have asked for a better experience with something that was so unexpected. Matt, John, Tyler, and Coke we’re all fantastic, as was the office staff. Their 4.9 star rating is well earned and I wouldn’t call anyone else. Thanks so much!
Tristan did an excellent job and was very helpful. He called ahead and arrived on schedule.
Susanne Talluri
2 months ago
Jaeden did such a great job! I will definitely recommend Streamline to all my friends and neighbors. Professional, prompt, and friendly. Great service!
I was experiencing a circuit outage in my home and they were able to come on the same day I called and found that I had a melted socket on this circuit which could have resulted in a fire. Chris was the service rep and did an excellent job of checking all the outlets on this circuit to make sure I would have no further problems.
Marilu McQuilkin
7 years ago
I needed some emergency plumbing services and was unable to find same day service after calling several companies. Amber was, by far, the most helpful and pleasant customer rep that I encountered all day! She went out of her way to help me get the same day appointment I desperately needed.Chad W. came out to assess the situation - a 2nd floor pipe leak that ran water down an interior wall, down to the floorboards and through to the crawl space. He was professional, knowledgeable and informative when explaining a process for the fix. My late afternoon service call turned into a two person job. A second plumber with Streamline, Chris, came out to lend a helping hand. Chad and Chris were able to isolate the leak and do the necessary repairs quickly and efficiently.Pricing structure for service is affordable, fair and very straight forward.From start to finish, my experience with Streamline was top notch. I couldn't have asked for a better team in my corner.THANK YOU team Streamline for all of your help!!!
Shelly Canals
2 years ago
Ray Carson is excellent Technician. Extremely honest and very informative. Streamline should be extremely happy that they have him. He has been to my home several times and has fixed everything in a timely manner.Ray is such a kind man and extremely knowledgeable And if he does not know something he will find out.SincerelyShelly C
Very professional company, very happy with Greg Black and how he took the time to go over every thing. He didn’t rush and was able to answer questions for us as well as provide quotes for other projects we need completed. Happy to be a part of the Streamline family.
Sandra deMontbrun
a year ago
Great response time from Streamline. Gabriel was fast and repaired my problem with focus on minimal cost to me as opposed to “how much can I sell you”. Much appreciated! Would definitely recommend and use them again.
Karen Wright
11 months ago
Mitch was very personable and efficient. He performed our annual heating maintenance. Then upon our request he came back and did a cleaning of our dryer vent. Excellent proactive service !
Victor was nothing short of awesome! Great service and personable. He explained everything in detail and offered tips and tricks for lasting maintenance. We appreciated his excellence and the great communication with Streamline. Thanks to Victor and the team!
Contacted Streamline Plumbing & Electric to replace a kitchen faucet and sink strainer assemblies. The service professional (Fred) arrived as scheduled, was very courteous and did an excellent job. He checked over all components in/around/under sink to ensure everything was operating properly. Never appeared to be in a hurry to leave and stayed until all our questions had been answered. Cost for the job was reasonable. Will use Streamline Plumbing & Electric again.
We have used Streamline Services for several years. Scheduling is timely.
Technicians have been professional, courteous and knowledgeable. Nate M. performed our latest service and was very courteous, professional, and knowledgeable of the work he did. Very pleased with the job.
10 stars!! I am the neighborhood cat lady and feed the ferals. I have several heated cat shelters, but I do not have an electrical outlet on my deck, and the front porch electrical outlet is too far out of the way to use. Long story short, I had a mess of plug ins and was using a surge protector and having to run a thick cord into the main door to a dining room outlet (the main door couldn't close). After nearly breaking my neck tripping over the mess of chords, I decided that I couldn't deal with that on a daily basis this fall and winter! I called Streamline to make an appointment for an estimate for installing an outdoor electrical outlet since they did great electrical work for me a few weeks ago and had extremely reasonable pricing. Chris V. was sent out, who I already knew from him doing the electrical work on my house a few weeks ago. He was once again knowledgeable, friendly and helpful, as well as provided me with a reasonable estimate for installing an outdoor outlet and was able to do the work today too. He did a great job and was extremely neat, cleaning up after himself.
Nicki Seefried
10 months ago
I called Streamline to help with a dryer vent issue we were having. When I mentioned my partner was a nurse so being able to regularly clean and dry scrubs ahead of upcoming shifts was top of mind, they found a way to get someone out to me even sooner than they initially were going to be able to. They were super communicative leading up the the appt and the tech Joshua even said he would wait since I was rushing home to make our appointment, and was totally understanding - this is not common and was so appreciated! Then he was very respectful, communicative, and informative, not to mention kind and easy to chat with. I felt like he really had my best interest at heart and even for things he couldnt help with that were out of Streamline's scope, he let me know what to expect and look for when looking for other companies.
Gerry Highsmith
a year ago
We had a sump pump go out and 8 plus inches of water filling our basement. He came out after a late call on Friday afternoon and found a portable pump and stayed after 5:00 to get our water pumped out of the basement so he could get the sump pump replaced and our basement is now clean and dry. I had called three other places and no one could come out for days. This was awesome in every way! I am impressed!
Shonda Peoples
a year ago
Scheduled Streamline to get an estimate for some electrical and plumbing work for a listing of mine. Greg, the electrician was on time, super professional and knowledgeable. He took the time to explain what was needed and never made it feel rushed. WouldDefinitely recommend!
Christine Veiga-Williams
4 months ago
I received an estimate for lighting. They were so efficient, nice and informative. I enjoy working with people that make me feel comfortable and confident in their opinion.
I was kept informed every step of the way. Work was performed quickly. Positive experience from start to finish.
Ron is great! He fully explained what he did today and made sure we are up to code. Everything is working and we are feeling much more relaxed about the safety of our electrical wiring. Next step is the inspection!
Krista Schneider
a month ago
From the moment I called, our experience with Streamline was amazing. They were able to come out the same day and provide an assessment of our well situation. While no one is ever prepared to hear your entire well system needs to be replaced, John offered sympathetic words and took his time in reviewing our options and listened to our questions and concerns. A team of 4, John, Trevor, Brandon and Gabe stayed until the job was done and we had water. This was the best experience one could hope for in a situation like this. We also signed up for their Streamline family plan that offers routine maintenance on HVAC, plumbing, electrical and water heaters. Keeping things clean hopefully means less unexpected expenses down the road. Thanks again for providing the assistance we needed in a desperate time. The Schneiders
scott rhoney
7 months ago
Very responsive from start to finish in a polite and pleasant manner. On time, which is very important to us. Chris was focused on making sure we were happy and checked with us at every step. We are having Chris and Streamline back to do other work.
Jason was awesome! He was at our house within about an hour of calling. This was our third quote and we quickly realized the original quote was way off. He was able to perform the service and fix our plumbing within a few hours. He was very friendly and helped me understand what exactly the problem with our plumbing was, and he left everything nice and clean. Jason actually saved us about $3,000 by not going with the other guys!
John is the best! He installed two units for us almost 2 years ago, and I’m so glad he came out to perform the maintenance on them today. He installed air scrubbers on two of our units and made recommendations for us based on our needs and his experience, rather than what will make the company the most money. John took great care of us, taking as much time as we needed to answer any and all questions we had, plus he’s just fun!Update 2/22/22- Will took great care of us today, unclogging our drain pipe outside and making recommendations for how to prevent clogs in the future, as well as what to look for and what to do if it happens again in the future.
This was our first time working with Streamline and it was a great experience. They were able to get someone out to help us within hours (wasn't even an urgent issue). Our plumbing professional Matt went above and beyond to help us out. He addressed our issues in a timely manner and even took it upon himself to inspect the rest of our house, and gave us some very helpful guidance. We'll definitely be using Streamline for our plumbing needs going forward.
Every correspondence I had with Streamline was courteous, timely, and accurate. Tracy was very kind and concise about my appointment. Matt (the technician) showed up right on time, fixed my issue, and was out the door in a hour. Will continue to use Streamline Plumbing for all of my home needs.
Fred came to do some plumbing work and uncovered an electrical problem. Trevor arrived very quickly and resolved the problem Both of these techs are top notch, explain everything thoroughly and there were no surprises at the end. The plumbing work was completed that day to my satisfaction and also the electric. More will be needed and I will definitely use Streamline. I had a 10 year old coupon from the other time I called them and they honored it!
Very professional, always updated on pending aopointment, and Joe was awesome! Very friendly, explained the work that was needed, and gave an accurate estimate for the repairs. Super happy and would use them again.
All of the staff I contacted to set up my appointment were very pleasant and helpful. Their customer service was outstanding, which is so nice to find these days.Trevor was an outstanding tech. Great explanations, very detailed, very patient with helping me understand what the issues were (I had a few) and what repairs were necessary.I scheduled a repair for next week and their pricing is less than the Rooter places. I am so glad to find a local company whose customer service is great, and technicians are so knowledgeable. I'll be using them for every plumbing issue I have in the future.
Mahmudul Hasan Jilani
8 years ago
Chad came promptly on time, took a look at the situation (washer pan installation for a washer), gave a quote, and got to work. He finished the job in 45 min, listened attentively to any of my concerns, answered questions, and even asked another one of his colleagues to come out and lift the washer into place over the pan. He also drilled a hole in the supplied washer pan and installed it over the drain in compliance with my request for 4 inches of clearance from the back wall. Overall, he provided great, timely service and it was a pleasure to have him work for me. Wouldn't hesitate to seek out his services again at Streamling Plumbing and Electric.
sandeep kumar gundlapalli
7 months ago
I got Tom to install RO system under my kitchen sink and he has done a fantastic job. Tom is very knowledgeable and to date on all the plumbing and electrical fixes. Highly recommend Tom for any of your homes fixes/installations.
Jacob performed an outstanding job today! We’ve sold our home and the buyers’ inspector found some electrical issues that needed repair. Jacob quickly resolved and repaired all items. We couldn’t be happier! I’m a retired Technical Support Director and Jacob has outstanding customer support skills and should receive accolades for a job well done! Thanks Streamline!
David Rogers
4 months ago
This was a good company whenI used them in 2007. Used them at another home in 2021. They have increase their price and service has dropped. This company tries to sell you things you don't t need. When I refuse their upsale tactics, the employee said he was going to turn me in to the city of Raleigh. Of course that didn't scare me....because I knew he was trying to scare me in buying their product. I did buy there service plan at the time of service to save money on repair. Move forward a year, they wanted to come back for the maintenance agreement. I refuse their service, I will never do business with this company again. Beware of them selling something you don't need.
Joe was able to come and fix our plumbing issues on a Sunday. He was so friendly and did great work! We highly recommend their services to anyone in need.
Greg was very knowledgeable and personable. I called to determine if my water softener was malfunctioning. He was straight to the point of what I needed. I was given several options and was given a full analysis on what my current setup needed just in case I decided to go with someone else. Checked an area that wasn't asked about originally, to make sure my whole water softener system was up to par. Overall a wonderful experience from what I have typically received from contractors and will definitely do business with in the future
After 3 1/2 weeks the job is still waiting to be completed. There’s a problem with the scheduling system. The actual guys doing the job do fine work ,when they are allowed to be here. We have to call every single day just to find out if they’re coming and what they are planning to do .We have had to chase them to get them to schedule . The quote was 2x what other people were saying. We thought that meant timely quality service. It has not. A rented excavator sat on my property for over a week unmanned. I even paid for their “package” to get timely customer service. My entire section of our neighborhood drives by our property every day, since we are one of the first houses .They have taken notice. Not smiling.
Paul replaced my builder-grade faucets with faucets I ordered. He was very friendly and professional. A real asset to the company. I told my neighbor today about the services provided by Streamline and I'm excited to have a one-stop place to go for my electrical, plumbing and HVAC needs.
Michael Stewart
a year ago
Tyler and Cole made the installation of my new GasPack HVAC system easy for me. I appreciate how friendly and professional they were.
We reached out to Streamline Plumbing to help with installation of a purchased whole house well water treatment system. After discovering the system would not accomplish what we were hoping to do (soften our hard water and make sure it was free from bacteria), we were able to return this system and go with a system that saved us well over $1000 thanks to Chad's advice and thorough explanation on our water profile and what a different system could accomplish. Chad was professional, efficient, and his installation job was great. Furthermore, Chad took an after hours call after installing our system to help us troubleshoot an unrelated septic system question and was genuinely concerned about our situation even though it was unrelated to the work we had him do. Very honest and professional group and I would definitely recommend Streamline for any plumbing needs.
Sophie was a professional and did an outstanding job in unclogging sink. Customer service great too!!
Very professional and take time to explain all the details I needed.
Jennifer Thorne
4 years ago
Streamline was available to come by within a couple hours for my minor gas leak at my water heater. Allen explained everything to me and the price up front, then completed repairs in about 30 minutes. Great job!
Heather Juanita
8 years ago
Jerry was awesome! He was so polite and professional, and came in and helped repair everything I asked him to, as well as gave me helpful tips on maintaining my new home. I really appreciate his cheerful attitude and willingness to help me out. He did great work!
As usual, service on time and very professional. Takes the time to carefully explain all issues and makes appropriate recommendations for future. Thank you for your excellent service.
Ron is an excellent representative of his company. Personable, Professional, and Knowledgeable. 👍👍
Chuck Willoughby
3 years ago
Jason Murphy was super professional and extremely knowledgeable. I had an emergency and called Streamline. They had Jason at my house within 45mins. Jason went through what could be going on and gave quotes on best case/worst case senecio. He did his job to the fullest to give me bed case results. I highly recommend Streamline Services
Tess Bushman
10 months ago
We had a partial power outage of ceiling fans, lights in our bathroom and hallway. We have a person in the house with balance issues and not having lights in our bathroom and hallway was dangerous. When I explained the situation to the person who set up the service call she stated she could make it a priority call. Chris Valdez, the service technician showed up at 8:00am the next day!. He was very polite, professional and thorough. He checked everything and I was so worried it was going to be a major (expensive) issue. It ended up being only the very reasonable service call fee (less than half of some of their competitors) He also checked all of our smoke detectors as the chirping was what started everything (when I disconnected a smoke detector that I thought was chirping the power went out). Chris was so nice! Thank you for the quick response time and the courteous friendly service. This company will be my go to for service in the future and I will make it a point to ask for Chris Valdez as our service person for any future needs.
Davetta Dunlap
4 months ago
His honest opinion saved me money by not recommending work that wasn't necessary. Thought we had a clogged drain but we didn't. Very professional.
Let me start by saying Matt is a very nice young man. However, it appeared he was not experienced enough to find the low voltage short in my HVAC system. After an hour and a half or so, he ended up calling his supervisor (Vic) for assistance. I assume the total time to resolve my issue is a factor in the billing. The total time (about 3hrs) I believe could have been less if he would have called for assistance sooner.
We had a disposal that went bad and clogged the sink and dishwasher, all while I was out of state. My elderly family was in need of help to fix the clogged sink and I called streamline from NY. I was quoted a price to repair. Decided not to replace the disposal and fix it when I got back myself, but then at some point it was leaking after the inspection? Had a debate with the manager about the repair, but he sent a repair tech first thing next day. Tech came out to fix the leak and the manager also offered a discount for our troubles. Decided to take the offer and real happy with Brandon’s service and knowledge. Thanks for working with us!
Matthew helped me with my plumbing needs. He was professional, timely, and explained all of my options and communicated as he was working. Highly recommend Streamline Services for your plumbing needs!
Alice Parrish
a month ago
This is the second time I’ve used Streamline Services and I am very pleased! Jacob was very professional and hardworking. He cleaned up afterwards and left things as they were when he arrived. I will not hesitate to call Streamline for future projects.
Michelle Gabrielson
3 weeks ago
Extremely professional, polite, thorough. Highly recommend!
Nishant Bhaskar
a month ago
Mitch and Jacob were Very professional ,cordial and polite. Cleared all my doubts and had so much time to discuss every bit in detail.
Ayesha Holloman
4 months ago
My electrical lighting repair was fast efficient and professional. Also the prices were reasonable and fair which made the complete experience of using this company again.
Accomplished repair as requested! Note: One Price…Company does not break out Cost separately for Parts and Labor! Total Charge seemed a little high and has almost doubled in just over two years, based on a similar repair at a previous home.
Quick, easy professional as always and still so. Very nice to have dependable service.Continues to be a company I want to service my houseFinished the job today, took one day to get the part. Same dependable company with a professional team.
Bruce Bayliss
7 months ago
Cameron was very thorough . He clearly explained what improvements could be made. Very friendly and professional.
Jaden did a great job, he was super thorough and very professional. We're happy with his work and would highly recommend him and this company to anyone.
Terry Mullenax
10 months ago
Cameron did an outstanding job! He exceeded all expectations. He was considerate and a joy to have in our home. I highly recommend both the company and Cameron!!
Steven was professional and great with the installation. Tankless water heater needed a state inspection...inspector came, but no representative of the company came. Needless to say my crawl space was left in disarray and I had to recapitulate and clean up the mess. Then Spencer emailed asking if I wanted to move forward with an option from Steven...wrote back with????? and two months later still no reply.
Nekia Trammell
9 months ago
Patrick came out and assessed the situation and handled the problem very quickly! He was very knowledgeable and professional. Would totally recommend streamline!
Elaine Guevara
a year ago
Updated: I initially gave this company a 5-star review because they seemed professional and courteous. I have now worked with them a lot and don't understand the excellent google ratings. I think they are just ok. Not awful but nothing special and overall kinda disappointing as they seem like one of those companies possibly more interested in ratings/reputation management than quality service.The family plan is a rip. I got sweet-talked into this monthly $19.95 subscription maintenance plan. It is supposed to include: We will check the various Plumbing, Heating, Cooling & Electrical Systems in your home four times each year to make sure everything is running properly and is tuned up to be as efficient as possible! I paid for this for a year and no one ever contacted me for this visits. When I contacted them for an HVAC maintenance visit, it was a lot of back-and-forth to schedule and then getting the technician's report, which required multiple attempts on my part to contact them, at which point I cancelled the family plan. By then, I had also had done a bunch of plumbing with them: two faucets replaced, hot water heater replaced, water pressure regulator valve replaced, carbon filtration system installed. I don't think they did a poor job but one of the new faucets was leaking within a year and they were going to charge me just to come out and take a look at it. I don't think their work is shoddy, those things happen, and I just wish I had done all this work with another company that I had more faith would stand by their work and be more amenable to fulfilling reasonable expectations of existing customers.Also, their prices are pretty high. Regret not shopping around more.Original review (June 2021): 5-stars/Seems good quality and thorough.
mark messmer
8 months ago
Ron Jaimes from streamline services was amazing. He was friendly and helpful. He was knowledgable and quickly assessed our situation and gave us the run down of what we needed for the light fixture being installed. He then gave us a rundown of other possible electrical needs that he saw we might have in the future, but he didn't push these items or make us uncomfortable with turning down the upsell I am sure the company makes all employees do. It was great because we're normally anxious about having to tell business people, No, we just want done what we asked for. This ease and comfort of the process he brought into the home will most likely make us repeat customers if the need arises. Lastly, but certainly not least, the job was done right and we were satisfied with how our new ceiling fan and light look in the house.
Jason Hartshorn
7 years ago
Streamline is absolutely fantastic. They are prompt and thorough with their work and their customer-facing interactions, and everyone I have been involved with throughout the quote, on-site estimate, and installation processes have been extremely helpful and efficient. They will be my first call for any plumbing or electrical work, and I take every opportunity to recommend them!
Daniel Fleming
6 months ago
Matt is an amazing technician. He was incredibly patient and explained all of our HVAC needs. I highly recommend this company and him. They are people you can trust. Spent a considerable amount of time assessing and explaining our issues with HVAC and he was incredibly knowledgeable
Streamline, specifically Josh Geercken did a great job with our HVAC maintenance. Explained everything he was here to do and helped determine why our second floor system was not running efficiently as it should.
Chris Simpson
3 years ago
Joe came by at the time he said he would be here. He looked at my HVAC systems, explained what was needed and how it would effect the heating and cooling of the house. I had decided on the options I liked and asked his opinion. He matched my choices told me that the higher option for on the units was the best option and that the one I had selected would provide exactly what I needed. He did not try to up sell me. He seems very honest and willing to work with me.
Barbara McKinnon
3 weeks ago
Very helpful and friendly. Walked me through everything and answered all of my questions.
Greg did a great job for us both today and back in November. (My apologies for not commenting sooner). His professionalism and knowledge in servicing our repairs was appreciated so much. Please extend a special thank you to him for his promptness in getting the job done!
Joshua Thomasson
6 months ago
An open and honest business that is quick to respond and schedule. I've used Streamline for electrical work, including panel replacement, and replacing an old water heater with a new tankless unit in a 60's house remodel in need of some attention. They've been professional and courteous each time they've been out and have taken the time to listen and answer any questions we have during the process. When I did raise questions about the aesthetic of some of the work, they were quick to respond and take the time to make adjustments, so everyone was happy. I'll definitely use again.
Mitch snd John were both polite, knowledgeable and informative. Excellent customer service.
I recently had Streamline Services, INC fix a toilet. I was impressed with the process from beginning to end. Setting up the appointment was easy, I was given a 2 hour window, the plumber called 40 minutes before arriving, he assessed the job and gave me a quote. The job was done efficiently and the area was cleaned up after completing. I will use this company again. My only reservation is the cost of the service. As we all know, plumbing is expensive!
From beginning to end, Doug and Jaden were great. They initially came out to give me a quote on replacing my 50-gallon direct vent hot water heater with a tankless system after the tanked water heater failed. They spent an hour inspecting the current system and even took the time to look through the crawl space to verify that the house was capable of supporting a gas tankless system. They answered all my questions and provided me with 5 options including the cheaper option of replacing the 50-gallon direct vent hot water heater. I never felt as if a question was too basic to ask or that I was being rushed to make a decision. Based upon their attention to detail, professionalism, and friendliness I was ready to hire them on the spot.The installation process went even better than the quote. Doug and Jaden arrived on time. They kept me informed of their progress. Chris, the Streamline Services electrician arrived to wire a new outlet to supply the gas tankless water heater with power. Chris was just as professional, friendly, and detailed as Doug and Jaden. Chris took the time to explain what he had done. Doug and Jaden doubled checked every component and I am confident of the quality and craftsmanship of their work. After the installation was completed, Doug took the time to show me the features of the new system. The installation of the tankless water heater from quote to installation was seamless and efficient.I will use Streamline Services again and would recommend them to anyone who is looking for a professional detailed oriented company that you can trust.
David Paterson
2 months ago
Steven responded quickly to our need. The repair and costs were thoroughly explained. The work was first-class and he even resolved a long-time water pressure issue for us. You are in good hands with this company.
Technicians were professional, knowledgeable and courteous. They got to the problem offer me the best solution...mostly of all they were honest and respectful..JUST AWESOME
Brandon was awesome! He showed professionalism and explained everything thoroughly. Most importantly, he diagnosed and fixed the issue at our home. He then followed up with quotes for other repairs and asked if there was anything else we needed assistance with. Overall, this was a great experience!
Kendal Meredith
6 months ago
Gabe was kind, personable, and professional and quickly found and repaired our leak.
Ometrice Morris
a year ago
The maintenance service was A-1! They text you 30 minutes before arrival so you are free to enjoy your day without feeling trapped in your home. They are prompt and courteous and very professional. There was no problem with social distancing as we were able to interact on the phone before, during and after the service. I’m just in love with this company and I highly recommend them.
Samuel Veraldi
4 years ago
Jason was very professional and had high customer service skills. He paid attention to detail while solving the issue with my water softener. He spent the necessary time to ensure my work was completed and to my satisfaction, including reaching out to the manufacturer to see if there were any known issues with the product. Thanks Jason and thanks Streamline!
I have a membership and every technician I’ve engaged with for electric, plumbing, HVAC is knowledgeable, courteous, and professional. Mitch visited recently for HVAC maintenance and was very thorough and professional. Thank you!
Sharonda Jackson
2 weeks ago
I loved my old school HVAC guy but he retired and I dreaded finding another one as thorough and honest as he was…but I think I nailed it! Streamline did a fantastic job! My A/C went out and they responded quickly with 5 star service! Jon Varela was my service technician and he had me up and running in no time. My A/C is old and he gave me honest and thoughtful recommendations, with pictures of the wear and tear so I could make an informed decision. He even went as far as to help me schedule an appointment for pricing on a new unit AND scheduling for one of their plumbers to come out for a completely unrelated issue. Best customer service that I’ve had in quite some time! Thanks guys!
Krishna Kothary
a year ago
We are first time homeowners with limited house knowledge and we’re trying to diagnose some issues with our hvac with recent mishaps we had. Matt was great at explaining what we needed to fix in our hvac and got us taken care of same day. We appreciated his patience and knowledge. He is a great representation for streamline and we hope we continue to have good experiences in the future.
John came out and took a look at my AC units, he showed up early, was professional, courteous, and very friendly. He quickly diagnosed the problem with both of my units. He gave me some great advice and was honest and up front with me. Serviced both my units .Highly recommend Streamline Services .. John was awesome!!!!!
Highly professional, polite and customer-service trained tech arrived on time. He diagnosed my HVAC issue, offered options to fix it both short and long term and was concerned with my convenience. Excellent experience overall.7/20/2022Today I had a StreamlineElectrician, Jacob, out to do several things for me, from inspecting our system to changing fixtures and a ceiling fan. Jacob was on time, so helpful, polite and professional. I am 100% delighted with my service.9/22Shout out to Matt, who came out promptly (and with good cheer) on a Sunday night to address a problem that could not wait. He was knowledgeable, and explained in plain language what was happening and how he fixed it. Matt is very devoted to Streamline and their reputation. We’ve really been impressed with their techs.Update 6/23Continued excellence in their work and best-level customer service. Only very experienced techs work for this company; I have used their plumbing, electrical and HVAC teams.This week, our very old gas furnace finally needed replacing. Streamline took such good care of us from choosing a unit and a new Wifi thermostat to cleaning up post-installation. They always text and call with arrival updates, value our time by being on time, work until it is fully finished and functional and have reliable follow up. 5 stars
Jason Simmonds
a year ago
I had a great experience with my estimate today for a whole home water filtration system and I will be getting the unit installed next week. Greg was thorough, knowledgeable, on time and professional. I would highly recommend them.
Jerry was professional, friendly, and efficient! He gave us an estimate and immediately started installing the light fixtures in our new home. We called for service one day and Jerry came to our home the next day. Streamline Services was in constant communication regarding the service call. We are new residents of Durham and we were very pleased with the service!
Steven from Plumbing did a great job of resolving my problem and helped me resolve another issue I had with a former employee who was dishonest. I am very thankful for his help!
Raleigh Manager
2 years ago
Paul Green was very professional. Called me ahead of time and arrived when he said he would. I appreciated him doing the estimate for us, I believe his estimate is fair. He also got that estimate to me before the end of the day. I did appreciate that he emphasized that it is an estimate and that the final price may fluctuate. Which is also fair. Thank you Streamline and Paul Green for my positive experience.
Brandon Medlin and Gabe his assistant and Jerry Carnell all did a superb job, they were professional , explained every thing and answered all my questions without hesitation, job was completed in a timely manner, replaced water tank. submersible water pump, and replaced pipe in well. would definitely recommend streamline Services for your plumbing needs
Keith Martin was great. He was friendly, intelligent and honest. Having been ripped off by another company for $400, different issue, earlier this year, I trust no one. I now trust Keith. Coming from me, that's saying quite a lot.
john wiedenfeld
a month ago
Very pleasant and seemed to work to get the system to work correctly. Was open to questions and suggestions. No pressure.
Streamline Services is excellent, and I highly recommend them! I called them very late in the afternoon and person that answered the phone (I think Felicia) was so helpful. She said she could send someone out the same day which was amazing. Greg the plumbing professional was at my house in under 30 minutes! He fixed the issue right away and explained everything. Thank you Streamline!!
Chad Woodworth
a month ago
Victor was OUTSTANDING!! Very knowledgeable, courteous, friendly, blown away with the services he provided today!! Thank you Victor!!
Today is the second time we have used Streamline Plumbing And they have been great to work with on both accounts. The visits were not for the same issue, and were two years apart, but on both occasions they arrived promptly, diagnosed the problem, and fixed it within the same visit. I would highly recommend Streamline and will be contacting them in the future for any and all of my plumbing needs.
Professional right from the start! From scheduling to the Electrician's on-time arrival and right to the final explanation of the items on the bill! I got an accurate quote up front and Jerry went right to work after we were both clear on what I was having done.An excellent Customer experience! Jerry was personable as well as professional! Definitely a company to recommend.
I've been with Streamline since 1987 and am always happy with their services. Today Mitch did my HVAC maintenance. He was friendly, knowledgeable and professional. Very pleasant experience.
Paul Makepeace
2 years ago
Streamline has amazing quality and professional services. Very happy with how quickly the problem was resolved! Liz was very knowledgeable and very polite and professional. She easily guided me to a solution and explained all of my options. Very impressed and will definitely recommend that my family and friends call Liz at streamline!!!
Nikki Atkinson
9 months ago
Matt came on time. He explained everything to me and took pictures. So I had full understanding. Matt is such a nice guy. My first time working with this company. I will definitely continue to work with them. I also think there prices are fair. I already told family and friends about them. They have the best interest of there customers.
Claudia Young
9 months ago
Great service, it was a pleasure working with our technician Ron J., he did a fantastic job identifying and solving my issue.
Victoria Moore
9 years ago
I 100% recommend Streamline. We had what we thought was going to be an awful, expensive mess on our hands with a plumbing leak. Jerry came out within an hour of calling *on a Saturday, during the holidays*. He was extremely polite, helpful, did everything in his power to minimize the disruption and cleaned up after himself immediately. He explained everything as he went and recommended fixes etc. He saw we are do-it-yourselfers and offered suggestions on things we could do to supplement what had to be done by plumbing/electrical professionals rather than trying to shove more products and services down our throats. I will definitely, definitely recommend him to all of our friends and family.
Ron was great. He was nice, very thorough, polite, knowledgeable and punctual. I was very happy with his service.
Michelle Corbett
2 years ago
After reading reviews from others about this company, we decided to go with them to replace our water heater. Once here, the plumber, Greg, actually noticed an issue with our HVAC unit. He got someone out to look at it same day. That being said, every single person we have met with this company (Greg D. and another Greg, John and Joe, and one more person who’s name I didn’t get) has been amazing - kind and friendly and just remarkably personable. My dog approved of them all! :)
Marisa Asturias
2 years ago
Professional, respectful, knowledgeable, jack-of-all-trades company.Look no further, this company will treat you with old-fashioned kind of service, but on the edge of the best technology for all their appliances. We have had all 3 ac replaced and installed, toilet install, and we are in process of looking at a house water treatment system. They are fair, and kind.Update: water system installed everything went great! Courteous, cleaned up after. Enjoying non slimy, fabulous water 🚿.
Andrea Kilcup
10 months ago
Steven was very professional and assisted by diagnosing the issue and explaining very thoroughly to us what the best course of action was to rectify the problem. He was courteous and quick without losing quality. We will certainly be calling Streamline for any HVAC or plumbing issues in the future and asking for Steven Cravey!
Sherwood Robinson
a month ago
Streamline Services was quick to respond sending over someone the next morning to look at and recommend a new system for the failed one in my home. They where very respectful courteous and willing to earn my business. They where even very respectful and courteous after loosing a sale to a very competitive bid. Much respect for this company based on my interactions with everyone and will be calling them for my next need in their expertise!
Cassie Stopka
8 months ago
Jaden & Justin were prompt, friendly and professional. They were thorough and forthcoming in diagnosing the issue and performed quality service in a timely manner. They went above and beyond to make sure I was satisfied with the quote and work that was completed. They made sure no mess was left behind. I will use Streamline Services again.
(Jack P here, not J Davis). Brandon and Chris were here yesterday for two plumbing repairs. They each did fine work, as a team and solo. Brandon is a good communicator, making both the mechanical and business sides quite clear and precise. Knock on wood - I don't really want to see a plumber soon again - but when I do I hope it will be Brandon and Chris. Many thanks!
David Potenziani
a year ago
The guys, Garrett and Josh, were very friendly and helpful in talking through our issues. Since we are about to do a major renovation, they arranged for an engineer to come by to help us understand the options available to us as we consider changing our HVAC system. Arranging that allowed me not to worry about even making the appointment. Well done!
Matt was super helpful and explained the situation very thoroughly! While the cost was a bit more than expected, Matt’s confidence in the fix made me go with it. Thanks again Matt!
A great. detailed job done! Josh very friendly and quite knowledgeable. He explained to me in detail the actions done, and didn't talk down to me, as he knew I'm a retired engineer.R. Salter
Karlis Kammerman
2 years ago
Our service representative was very friendly polite polite. I love being notified by text when he would be arriving. A picture so we know what he looks like. Felt safe with this info. He was quick and efficient. He finally got the whistling to stop from the air return for the first time since system was installed. So very happy about the experience. Thank you so much.
Santosh Mohite
6 months ago
Our drainage problem is resolved by Joseph very timely manner and professionally. We are very happy with their response time. I am very satisfied.
I called on a Saturday morning as we had no hot water. Greg came out within 2 hours. He is professional and personable. He diagnosed the problem rapidly. Didn't try to up-sell us or push expensive repairs. I had fears that we would need a new water heater. While he said we might need one in the next few years, he did not urge replacement now. He also fixed a minor sink issue while he was here. I am considering signing up for the company's maintenance plan because of his careful and honest attention to our issues.
Due to my travel schedule, they made a late evening visit to repair my toilet before I left on more travel. I really appreciated the extra mile that was taken considering I know it was a long day before coming out for one last stop after hours.
Hannah Chapman
a year ago
Tyler and Josh M. are amazing employees! They worked for hours in the grueling heat of summer to replace our HVAC. The age of our home, construction of our crawl space and the lapse in previous repairs made the job extremely tedious but their attitudes and dedication to quality of service never wavered. Even when an unexpected problem arose, they showed up and fixed it promptly the next morning. 10 out of 10, would absolutely recommend this company and these workers.
Streamline was great -communicated well, fixed my kitchen clog, and installed a water shut-off. Answered all my questions and explained everything.
Chris Valdez did a very good job to replace our non working Attic
Fan with a new one which is now working well to cool the Attic . I am very satisfied and happy for a job well done .
David & Jenny Baird
a year ago
I needed to have the power disconnect from some cubicles at my office. Jacob McCaslin arrived when he was scheduled. He was nice and patient when we ran into issues with our landlord. He worked quickly and at a great price. Five stars. I will work with Streamline Services again!
My experience using plumbing services started off well but then quickly went south. Brandon was very nice and I thought he did a thorough job checking for leaks. I asked for a report of all the places he checked and cleared for leaks and was promised a list by Kimberly for the next day but after a week of calling them nearly every day I still do not have a list. Another representative told me the report I have was blank because no leaks were found - but it would have been nice to have a list of the places checked because another plumber came out and found the actual leak. I am disappointed with the customer service I received following the appointment and that not all places were checked for leaks in the first place.
Josh G. visited today to provide a quote for some duct cleaning services. He is thorough, professional, friendly, and able to explain the duct cleaning process and other Streamline services, in both technical and non-technical ways. Our initial encounter was great. I look forward to working with Streamline for future services.
First off..... I didn't realize it at first, but I am extremely happy that they are Veteran owned. After serving in the Marine Corps for 12 years, I pride myself in doing business with one of my own as much as possible. Second.....Victor was freakin awesome!!!! Extremely professional and very respectful of my home by not only putting on shoes covers each time he entered, but also offering me to accompany him throughout the repair. He walked me through every literal step he took and showed me how he was fixing my issue. I learned so much about my system that two home inspectors didn't mention or let me know were issues. I immediately signed up and paid for my routine annual maintenance because after today I refuse to go with another company. I love the approach and direction Streamline Services is going with the way they provide customer service and how they provide service. I will definitely be recommending them to every homeowner I know and again thank them for such fast and professional service. I rarely post reviews but I had to make it a point to do this one because I was thoroughly impressed.
Curtis King
10 months ago
It’s becoming more and more common that these companies are more focused on selling a brand new system rather than fixing the issue - this is one of those companies. In this case I had a hot water heater that had a pilot that kept blowing out while flipping the thermal reset switch. We dealt with the issue for so many months - over a year. They kept trying to sell a new hot water heater. We eventually found that the only thing that needed to happen is to blow out the metal grate filter and replace the switch. Doing both of these things fixed the problem. I have no idea why they couldn’t do that. There are so many YouTube videos describing this issue and how to correct it. In the case of this company, if you use them push them to fix the issue instead of replacing the equipment.
Eric Poitras
7 months ago
Josh helped fix my thermostat that had a no power error. He came out within an hour of my initial call and fixed it shortly after. Very courteous, professional and explained everything to me very well. He also looked at my HVAC system and gave me suggestions for things he thought may be an issue sometime soon.
Anne Anspach
5 months ago
Streamline reps kept us updated prior to and day of the service. Appreciate this so we were able to go about the dat. The tech arrived when expected and explained all he was going to do and did the work in a timely manner.
With in 1 hour of calling for a plumber Streamline Services was at our door. This is outstanding customer service considering there was still 1 inch of snow on the ground! Our technician was thorough and helpful. He explained what needed to be done and got the job done quickly! We will surely use their service again if we ever need to!
Jaden and Mike did a great job.
Streamline Services was amazing!! We had plumber Greg and electrician Jerry out to fix several issues at our home. They each arrived promptly and then provided exceptional service. They were thorough, efficient and very professional. I would highly recommend this company to anyone in need of plumbing, electric or HVAC services. Thanks, guys!!
Where do I begin…. 10 out of 10 would use Streamline Plumbing again!! I was so pleased with my experience from beginning to end!! I reached out to a friend who works in the new home construction industry about recommendations for a plumber after I started dealing with a tankless water heater issue, and he immediately suggested I contact Streamline. I was able to schedule a request online and within 12 hours got a call from them to schedule an actual time and they were able to get me in within 2 business days. Woohoo!!On the day of the appt, I received several text messages from Felicia and Autumn with updates on my time and I was fortunately able to message them back as well to give them some of my updates for timing.I had Stephen as my tech who arrived right on time and he was so incredibly helpful and informative! He quickly identified the issue and After further discussion I decided to sign up for the maintenance plan. Stephen was great and so professional and I have already sent his card to several friends to advise them about my experience and recommend that they reach out to Streamline for any of their needs! So glad to have all my hvac, plumbing and electrical needs all at one location! Thanks again!
I had Daniel come out and check out a faulty machine for us and he was able to help us right away. He was very polite and helped our store fix a piece of equipment that we rely on heavily for everyday use. Would definitely recommend Streamline and Daniel for your plumbing/electrical needs!
andrew barrett
a year ago
Joe was on time and did a quick and efficient job. Not only did he address the issue we called about, but he identified another issue that was potentially very dangerous and resolved that as well as part of the same service call. I will absolutely be using Streamline (and asking for Joe) going forward.
The Streamline Services team maintain a high standard of quality and professionalism. As a subscriber to their maintenance program, I have been very pleased with their work over the past year. I am writing this review because my experience with an after-hours repair call exceeded even my high expectations. After responding to my call at 10 pm on a Friday night, they had a technician to my house by noon on Saturday. Keith Martin was very knowledgeable and professional. He quickly diagnosed and repaired the problem with my compressor; fixed a simple problem with a blower motor; and identified a gas leak by the meter!! He did all of this while paying attention to cleanliness and adhering to their Covid protection policy. I see no need to look elsewhere for repair services; these folks clearly take pride in a job well done.
Tom O with Streamline is a lifetime steward of industry know-how, and I trust his advice. Streamline is always good, and even better with Tom on board!
Don and Pennye Wells
a year ago
Josh was punctual, friendly, and professional. We were impressed by his knowledge, his careful explanations, and the time spent. Definitely a 5 star experience!
Adam Elshanawany
5 months ago
Great customer service by Brandon and his team! Laid out several options for my bathroom installation needs. Very professional group!
Yuriy Bronshteyn
2 months ago
Seaton, Patrick, and Tristan each did a phenomenal job with our many plumbing and electrical issues! Timely, professional, and highly skilled.
Stephen was prompt, professional, and knowledgeable. He worked up detailed quotes but allowed me to select the options that worked for me. No pressure. Shared a lot of useful information. Will certainly use this company and Steven again.
nathan younger
9 months ago
Matthew came and helped us get the heat back on after a fuse blew in the furnace. He was very professional and did a great job of explaining the system to us.
Lillian Akridge
3 months ago
Tom was absolutely amazing! He came the same day to repair my toilet. He was very informative and reliable. Gave me several options for repair. Highly recommend if you need someone right away!
Update: Once made aware of my dissatisfaction, the General Manager refunded me a little over 50% of what I paid for their services. He also informed me that they're in the midst of an entire price book overhaul & that they're trying to make it so the technician's have even more information regarding the pricing, so that they can better explain. I am modifying my review from 1 star to 3 stars, due to them working with me to come to a compromise.This company charges outrageous amounts in diagnostic fees! My HVAC system is under warranty & I was charged over $1,200 to have a contactor replaced! I had my entire HVAC system purchased & installed less than 3 years prior by another company for $4,500. I spent over $800 just for the issue to be diagnosed, so I guess the diagnostic rate is $800/hour. The charges are very confusing...my only line item that wasn't diagnostic charges was WARRANTY Contactor/ SHIPPING/PAPERWORKWARRANTY RELAY/ SHIPPING/PAPERWORK for $329. I kept asking my technician what this was because I'd initially thought the $800 covered labor & all. I told him I was not interested in an additional warranty to which he responded that charge was not for a warranty, it was for labor. I said I don't understand that because the line item says warranty. Then because I was so confused I said well if I don't agree to this charge are you going to fix my HVAC system to which he responded no. At that point I was so upset because I'd already signed for over $800 in charges & that wasn't even going to get anything fixed, so I signed for the additional $329 charge. I emailed the company my invoice & diagnostic information asking them to review it because I thought surely there was some sort of error. They did not respond back to me. Everyone I've spoken to about the issue, including some people that do the work, said what I was charged was highway robbery. I was very shocked by this experience because like most people I looked into reviews prior to selecting this company & they had high reviews.
As a new customer with A/C suddenly out, Streamline was speedy in scheduling service and even called back with a same-day option that opened up. Service Tech was knowledgeable and professional. They will get my future business.Have the Family Service plan now and get convenient reminders for regular maintenance. Have been happy with this service for past 2-3 years.
I was very impressed with Streamline Plumbing. I called in the morning and Bob came out to my house the same day to fix my water heater. Explained exactly what the issues were and what my options were along with costs. Prices were very reasonable - I've tried other plumbers and their fees seem to be through the roof for some reason. I will absolutely use Streamline in the future. Thank you!
Steven was awesome! He spent the better part of the day at our house, started with an assessment of the items on our list, then presented us with various options, and then completed the work. We had two toilets that need resealing, maintenance on our tankless hot water heater and we had all of the water hoses replaced with braided lines and half turn valves. He was thorough, efficient and cleaned up after himself. Very professional.
Jacob did a wonderful job for us replacing old ceiling lights as well as old outdoor outlets. He was polite, professional and neat. He went out of his way to make sure our clothes in the closet were protected while he replace the ceiling lights. Even though we received a message with his arrival window, he called to let us know what time to expect him. I truly cannot say enough kind words about him and the job he did for us! Really nice young man!
paul szulewski
3 years ago
Matt came by to evaluate the operation of our water quality system as we had some issues with corroding fittings.He was very thorough and knowledgeable and answered all our questions.By the end of his visit he provided us with a written estimate with several optionsI chose his company for it’s coverage of three areas of expertise. Appointments and visits are communicated by email and text and so far have followed thru on their family plan
Pamela Fonville
a year ago
Thank you for sending me a professional who is knowledgeable at what he does. Greg arrived at the scheduled time. He was friendly and did an excellent job with removing and installing new light fixtures. I highly recommend Streamline Services.
Thank you Bobbie, Marc, and Conner for installing our new HVAC system today! You were professional, knowledgable, and did a fantastic job - all without creating a mess!
Steven Seitzinger
10 months ago
After plumbing work earlier this year I used Streamline Family Plan for HVAC. Matt thankfully identified serious problems with my 19 yr old HVAC System. He explained everything well with pictures and readings. John and Raymond went through my options and set up the work and then Tyler and Cole did an awesome job with set up and installation. All were professional and efficient. Answered all my questions and explained things clearly. Definitely recommend!
Richard Spivey
a year ago
Streamline i’m out today to conduct a maintenance visit on our HVAC system. I received the professional and friendly service that I have come to expect from this business. Josh Geercken did a thorough job, explained the work you done, and detailed any problems that needed to be addressed. I would definitely recommend this company to anyone
Great job. Happy with the service!
Tristan was great! Answered questions and fixed the problem. He was also very friendly and focused on customer care. Will definitely call Streamline Services again in the future!
Michael Ryan
5 months ago
Streamline has been great to work with. Our technician, Mitch, provided a thorough review of his process for maintenance as well as a detailed report of recommendations for short and long term system care. Very professional and friendly service.
Greg D is a professional thru and thru. He quickly identified my tankless water heater’s issue and repaired it in the same day. If you need a service company in the Raleigh area you can trust with your hvac, electrical, and plumbing, Streamline is the right choice.
Cathy Heitman
a month ago
Steven was great. He discussed possible sources of the apparent water leaks on my ceiling, recommended a sensible approach and also options for other avenues if eventually needed. He was personable, knowledgeable, professional, and efficient. Very good service with Streamline as always!
Analemma McKee
3 years ago
We had a not-up-to-code drain pipe sprout a leak from the commotion of another job, and we needed it repaired over the weekend before the other crew came back Monday. Our usual plumber was all booked up, but Streamline had reasonable prices for weekend work and replaced everything on Sunday. Bonus, once he noticed that my husband was deferring to me with the questions (I’m the one who had tracked down the leak), Brandon M. was just as happy to talk to me about the situation and what work needed done and did not try to talk past me to my husband. Thank you!
I called in to request service on a leaky water heater at 10am, and by that night I had a new water heater installed and working.Nate was very professional and pushed through several challenges to make sure we weren’t left without water at the end of the day. He entertained my questions and taught me a few things during the process as well. I will definitely use them again in the future.
Paulette Pinder
3 years ago
I want to commend Allen from Streamline Plumbing for providing us with wonderful customer service. He took steps to confirm our plumbing issue and then proceeded to give me options for resolution. He was very knowledgeable, courteous and professional as well as a great plumber!!
I've used Streamline for routine HVAC maintenance for 2 years and am really impressed. Josh is very knowledgeable, professional, and friendly - I hope he's training the new hires.Streamline's maintenance prices are competitive but repair and installation quotes I've received were a bit high.
Shaun Bennett
3 years ago
Jason came by today and did exemplary work on a busted pipe below my house. He arrived quickly, gave me a quote within minutes, and performed the repair in less than an hour. Having a broken pipe under your house is never enjoyable, but Jason and Streamline made a bad day a lot better by taking care of it quickly and professionally.
Josh was extremely professional, pleasant, and fast working. So happy he was able to fix our broken HVAC in less than an hour and gave a very good and clear price quote plus amazing explanations for his services. I would recommend to everyone and will use again.
Vickie Schaffer
6 months ago
Conner was very pleasant and professional. He explained what he was going to do before he started . All in all
The job was finished in a timely manner.
James Henderson
4 months ago
PLEASE SHOP AROUND before you pay their prices. I called Streamline Services because my A/C went out. They were able to come out the same day I called which was great. The guys that diagnosed the issue were professional and correctly identified the issue. My zone control panel was bad and I needed a transformer. They wanted $1700 to fix this. This could be accomplished the same afternoon they came. They could not give me a breakdown of parts and labor. I looked up the cost and found the exact model of the control panel I have for $200, and a transformer for $25. So they wanted over $1400 for probably 2-3 hrs of labor/operating expenses. I know it costs money to run a business, but this seems like price gouging. I called someone else and they bypassed the control panel because I don't have dampers that make it useful and they got my A/C working for $200. The same guy who fixed my A/C said he would have charged $500-600 had I needed him to install the transformer and replace the control panel. This is in-line with estimates I have found online. It frustrates me knowing that Streamline could have done the same quick fix, but didn't even give me that option and instead was willing to let me continue to go without A/C instead of pay their outrageous premium.
Exceptional service from an exceptionally nice plumber named Joe, who clearly explained our options and identified what was most urgent. Seems like a well-run company. The family plan is about $250 annually and you get four visits a year for maintenance/inspection (plumbing, electrical, HVACx2) plus waived dispatch fees during business hours.
Karenlynn Nguyen
a month ago
Very pleased with the service, Five Stars for John Whitlow
Streamline is always wonderful! They are respectful of your home and time. They give you options, and aren’t pushy with upgrades or replacements. They tell you their experience and often what they would or have put in their own homes. Joe M installed our new tankless water heater same day as the inspection and quote. He was extremely knowledgeable, and very easy to talk to and answered any questions we had. I highly recommend this company - we will continue to use them for all our HVAC/Plumbing/Electrical needs.
Raymond Ingram
7 months ago
Jaden, my actual repair person was definitely on top of the situation and knew how to keep me in the loop. As a former business owner within this realm I received no BS answers even though an average homeowner would not have known to ask. Thier entire work crew was curtious and worked well together. Thier cleanup and follow-up were very good. I would recommend them to anyone. Five stars.
Susan Purves
8 months ago
Jacob came for one job and did much more. Very professional and knowledgeable. From now he will be my choice for all electrical work.
Anthony Mitchell
3 months ago
Very professional and quality work.
Streamline Services was a true pleasure to work with from the beginning to the end of the process to overhaul our upstairs and downstairs HVAC system. Ray identified the need, Joe was able to provide great options to consider and Moses, Brian, Cole and Manfret completed the installation. Everyone we dealt with was very professional, friendly, conscientious, respectful and easy to communicate with. Very impressed!
This company was all the things. I had an electrical issue in a 1930s house that 3 other electricians couldn't figure out. Zach took several hours to diagnose the problem and then offeredseveral options for next steps. I'll definitely be calling this company if I have another electrical issue!
Allen did a great job and is one of the more honest and easy to work with craftsmen i have met. I really knows his craft and has all the soft skills required, which is refreshing in this day and age. Highly recommended and i'll be calling and asking for him next time i need plumbing work done.
Finally a quality of service you should expect. Very efficient work and professional. I highly recommend this plumbing service.
Marco Calcagno
3 months ago
Another great service call by Streamline. 2 tankless water heaters installed. Entire crew was personable, approachable, and answered all my questions.
Ron explained the quote and gave us multiple options. He showed the advantages and disadvantages along with his recommendation. Thank you
Ron can Zach came to wire my doorbell and they were courteous, efficient and quick. I’m using this company again for all my utilities.
Alejandro “PassTheRuleBook” Nieto
a year ago
I contacted Streamline to get my AC unit fixed. Technician-Victor was very knowledgeable and professional. I appreciate the evaluation and would recommend Streamline to others.
Myishea “MsBann” Bannister
a year ago
Keith M was a very professional, polite and knowledgeable technician. This is my 2nd time using Streamline Services and they are now my regular Hvac company. They don't try and sell you a new system they actually diagnose the problem and fix it. They treat you like a valued customer and human being not just a sale. Keith M. you're Awesome!!
Steven was very professional and knowledgeable about his industry and the repair work requested. He repaired garbage disposal at a very reasonable price, quickly, and made sure there would be no leaks. I would use this service again.
Krystal Smith
7 months ago
Ron Jaimes knew exactly what to do. He was super nice and very professional. I’d use them again.
Very happy with their service and cost. They described the process and cost of replacing my tank water heater with a tankless water heater.
Keith Frazier
a month ago
Very helpful, friendly and thorough. Have been using them for years.
Susan Radvansky
2 months ago
John came out when we had a leak from our master shower to the basement. He helped diagnose the issue so we could report it to our insurance. Then they had to come out again for another issue a few weeks later and were quick and thorough in helping us out.
Had work done by the Tylers (yes, they were both named Tyler) and everything's running great.
Clarissa Trasky
6 months ago
Will Stuart was polite and took the time to explain the details of damage -leakage that our older hot water tank had occurred over time. We learned more of the issues, water leakage due to auxiliary tank age failing and the water pressure valve failing. We understand clearly why replacement was necessary rather than fixing those issues.
Margaret Monteleone
2 years ago
Nate was wonderful. It appeared there was a leaking pipe in our bathroom, he was able to quickly find it wasn’t a leak after all but overflow from a poorly installed tub/shower. He explained everything he was doing clearly. Nate is extremely knowledgeable but also great at explaining things so I could understand. He was patient with all my questions. Would highly recommend Nate.
Justin Paul was very friendly, thorough, professional, and effective with his HVAC services. We will continue to use Streamline and appreciate their help!
I had a tankless hot water issue. My current plumber service scheduled a service call 6 days out. When they came to the house and reviewed the issue, they said they had little experience with this product, but would check for parts - and I should do the same - then left. They did not respond to my follow up on an ETA to fix. I then called Streamline and requested after hours service, but Greg actually came the afternoon of my call (a text was sent that Greg would be arriving shortly). He was pleasant, trained in this product, knew where to get the parts, got them, and fixed the issue - all in less than 2 hours! He also provided an up front cost for doing the work before he completing it. My calls to the office were also professional and pleasant. They won my continued business that day. I will be looking to have them provide ongoing support for my plumbing and electricals in the future. Great company!
Kathy Wenger
4 months ago
Sophie was great. Very professional and knowledgeable. Repair was done quickly. She was able to answer all my questions about future services that I might be needing for my older home. I would definitely recommend Sophie and staff from Streamline Services.
Appointment was very easy to book (Becky is very friendly and good about calling to let you know when the repairmen are coming) - and you can book both electrical and plumbing at the same time. Jerry came for the electrical, Chad for the plumbing. Both were very professional, very courteous and very trustworthy. In a couple of hours, I was able to get all of the little things that had gone wrong during the year fixed up. (I'm a teacher and can't really get off during the year to have things fixed.)Jerry installed a new ceiling fan, re-wired an outlet and installed an outdoor porch light. Chad installed two new faucets and a hose bib. In both cases, they assessed the repairs and told me exactly what it would cost before we started. The repairs were perfect and everything was cleaned up. A very pleasant experience. Highly recommended.I signed up for their yearly service contract and saved back the whole amount on these two repairs.
All of the above. Patrick arrived on time and was extremely professional and knowledgable He explained every thing in great detail. Highly recommend this company for plumbing, electrical and HVAC services
Jason Murphy was very helpful, took his time to explain the issue clearly, and provided an outline on how to proceed. This was more a case of service than repair (there are multiple possible reasons why the problem arose, so a conclusive fix, if one exists, has to wait), and the service was superb.
Stephen Kovacs
a year ago
Keith is an excellent representative for Streamline Services. Had 2 thermostats to be installed. After installing them he discovered a problem with one of the heat pumps and was able to quickly diagnose the reason for the problem and got the part to fix it. He had to go get the part, returned in about an hour and installed it.Keith is very open about everything and does not use any high pressure tactics to sell anything. My wife and I were very pleased with the results of his visit.
Laura wetherell
10 months ago
Between Chad helping me schedule the appointment to our service expert, Victor, coming to the house to look at our A/C, I am extremely happy.They were both very professional.I’m big on communication and Streamline stayed in touch with me via text message the day of our service.They sent a text letting us know that Victor would be the one coming to the house and another to let us know when he was on the way.I highly recommend Streamline!
Joe was through and paid great attention to detail. He alleviated all our concerns and we feel we made a great decision to use this company. Streamline came highly recommended by a neighbor and I feel she was spot on. Excellent service.
Streamline Services performed our annual AC service this morning. Our technician Mitch could not have been nicer. He was very professional. He told us the game plan for the morning and followed up with photos of our equipment at the end of the job. I asked some other maintenance questions about our tankless water heater and before he left the driveway the office reached out to set up a service for that unit as well. First class in my opinion!
Fred was great, on time, explained everything to me. He was very professional and courteous. I have used Streamline Services before and I really like them a lot. Have and will continue to refer them to friends and family.
Shanna Dauch
3 months ago
Kevin and Tom took great care of us. Installed a new washer drain line under the house. Quality job for a great price. Thanks Streamline!
They came fast and did great work. Very professional.
Emmanuel Reyes
3 years ago
Daniel came out to provide an estimate for an updated electrical panel and whole house generator. He was prompt, friendly, courteous, and professional. He was able to carefully & thoroughly answer all my questions and concerns. The service overall was great, and that was only for an estimate. There is a good chance we’ll be using Streamline Services soon to upgrade my house.
Fast reliable services! My technician Will arrived on time, diagnosed the problem quickly and did the fix professionally. He called me with updates throughout the process and explained the problem thoroughly. Very happy with the service! Representatives from Streamline are also very helpful and professional! Thank you all!!
ChristLikeClay
11 months ago
Ron Jaimes did a great job explaining the process, diagnosing the issues, and fixing my electric issues. Very professional and friendly. Strongly recommend utilizing Streamline Services.
From setting our appointment to completing the transaction- we have been extremely impressed with Streamline Services Plumbing and specifically Trevor! He took time to explain the work needing to be done and went over cost scenarios. We had several repairs done and we were shocked at how inexpensive these repairs were. Trevor treated our home with great care. We like this service so much we will use them again and we highly recommend them.
Our water heater died from old age and Streamline Services had someone out to look at it the same day. Brandon assessed the situation, advised us that we needed a replacement, and we took the opportunity to upgrade from an electric tank heater to a gas tankless heater. Brandon was back the next day with Jacob as electrician to run the new gas line and electrical for the tankless heater. They got everything done as efficiently as possible. They were courteous and professional throughout. Jacob even asked if we had any other concerns while he was there and found and replaced a switch that had a shoddy repair done in the past.We were very pleased with their service and are happy to have started a maintenance plan with the company.
Zaymeen Reese
3 years ago
Matthew was awesome! He came out to take a look at us installing a water softener and was very courteous. We appreciated Streamline sending him to us. He deserved much more than 5 stars.
Cindy Southerland
9 years ago
Dennis was professional and took care to wear foot guards and keep the house clean as he was doing his work . He took the time to explain what the issues were and answered all my questions. He also took the extra effort to honor a coupon I had purchased even though it didn't fit all the conditions for the installation. Great customer service!
Travis Wilson
a month ago
Will and Trevor were thorough and provided the best customer service, even the lady I spoke with in the morning that helped schedule my appointment was so nice and helpful. Would definitely recommend!
Jason Murphy was amazing!!! I had an urgent plumbing issue so I searched for companies that had availability day of and I'm SO glad I happened to stumble upon Streamline - I will never look anywhere else for my electric, plumbing and HVAC needs! Jason took the time to examine my entire plumbing and water heater system and then thoroughly explained it to me with no pressure whatsoever. I felt completely comfortable the entire visit and appreciated how he shared what he would do if it were his family. If you're in the seemingly endless search for plumbing needs, look no further! I feel fortunate to have found them today and for all future services.
Sofiya Vinnikova
2 weeks ago
Thank you Will for the great Job! It was done very professional and accurate. I am very pleased with my new water hitter! I am happy to have such a great professional team that I can relay on.Thanks again and Best regardsSofiya
We had an awesome service provided by the service technician Ray today. I can’t praise enough how good he was. Not only he was friendly to begin with, he was transparent and educated me on what he was diagnosing and what could’ve gone wrong. This was second-opinion request after having a very poor service before Streamline Service. Ray’s service was night and day difference compare to the prior visit from the other company. If you need good quality transparent service, Ray is the guy to go for. Highly recommend their service!
Justin is very friendly and respectful. You can tell he enjoys his job, helping his customers, and doesn’t mind explaining in detail the problem(s) at hand. I would definitely request Justin for your HVAC Service guy.
Grady Balentine
10 months ago
Repaired two drain leaks, replaced an outdoor faucet and installation a water pressure sensor. Technician was prompt, thorough and did a great job of respecting our home and cleaning up after his work. He was also very personable. Very satisfied with the quality of the work.
Today was the fourth time I used their services. Electrical work, Hot water heater replaced, broken pipes replaced garbage disposal replaced. and today replace leaking valves. Every time the work was done timely and professionally. Every person that has come to my house was respectful of my time and needs.
Jaden did an excellent job. Great service. Very professional. Very knowledgeable and explained everything very well. Offered several options and explained the benefits .
Great job !!!
Streamline has replaced three lights and installed a ceiling fan for me. The electrician is very nice and professional. He did an excellent job!! I am extremely pleased with his work. I will use them again.
Nancy Harris
9 months ago
I have had nothing but good experiences with this company. The administrative staff does A superior job at keeping the customer informed about when the technician will arrive. the technicians have been polite and knowledgeable, respectful of property, and do an excellent job explaining any issues that were found during the maintenance check
Freedom Dubenion
6 months ago
Cameron provided proficient and excellent service on repairing my electrical outlets and went above and beyond to help with taking down my ceiling fan. Highly recommended!
Thomas Grasty
4 weeks ago
Donny did an installation consultation with me and was great!!! H explained things, cleared up some common misconceptions and made recommendations that I already can tell are helpful.
Jadin has helped us with a couple of different plumbing issues. I've found him to be very personable and efficient -- he clearly knows what he's doing, gets the job done right. He and the whole Streamline team have been great to work with.
Leigh Stratton-Sharp
5 months ago
While the service was pricier than I anticipated, the service was excellent. I appreciate the quick response time of the team and that they came prepared to fix everything on the spot.
Andre Karamanian
2 years ago
My hot water heater broke and we were out of hot water for days due to weekend logistics. I wanted to install a tankless hot water heater, and we were starting to feel a little deperate.After trying to work with several different companies with very suboptimal results I found service line.The experience I had with serviceline from the office call to the installation was exceptional. I was very pleasantly surprised.I called and Spoke to Brenda? I think was her name(I have a bad memory for names). I explained my situation and she was very empathetic and set me up a first call of the morning estimate and at our mutual agreement the technician ready to install if pricing worked out.My technician Greg was super professional. He explained technical details in a way that was understandable. Everything was so organized and hassle free I was impressed. A truly outstanding experience dealing with contract work.He quarterbacked the install which had many moving parts for a tankless hot water heater. From customer service skills, professionalism, organization and execution, he was a rockstar.The electrician they broiled in, I worked with briefly appeared to be excellent also.I can go on, but you get the idea. These folks, from my initial call to my outstanding technician were gems.
Streamline Services is awesome. We have the family plan and they take care of our HVAC, electrical and plumbing (including tankless water heater). The front desk is super friendly, they always come out quickly and they do great work. All the techs are great. Joshua Jordan came out last time and helped discover why our power bill was so high so you get great detective work too. Highly recommended!
David Kruczlnicki
8 months ago
Outstanding experience...super customer service. Jaden Troester is the best service tech we've ever encountered anywhere: knowledgeable, responsive, and an excellent communicator.
I understand they charged a lady $1,200 to replace a HVAC contactor that was supposed to have been under warranty. And have done nothing to rectify the situation. What a ripoff !!! The contactor part price is less than $25 & takes only a few minutes to replace it. I'll never use Streamline Services.
Florence Angyie
4 months ago
Jacob was very polite. Hw quickly discovered what the electrical issue was. Very compassion, respectful and knowledgeable. Was very happy with the service. God bless you Jacob.
Plumbing services, the toilet tanks needed to be replaced. And there was a leak under the house. Steve Cravey is awesome. He is thorough and he is knowledgeable. He takes his time to explain the issue so you understand before you make a decision to fix or how to fix the issue. I will use Streamline again as long as I get Steve to do the work for me.
Maggie Murphy
2 years ago
Greg did an excellent job fixing the bathroom faucet. He will also be installing a new toilet after finding the cause of the leak. He was helpful, courteous, and very knowledgeable and I was very comfortable in these Covid-19 times because he wore his mask the entire time! Thank you Greg and Streamline for a job well done.
Josh was very professional. He did a thorough inspection, took pictures to show us the results of his findings. He made a recommendation to eliminate the issue and provided associated costs. He was respectful of our us and our home. He wore a face mask and shoe booties when coming inside. Highly recommend Streamline.
Josh was great. He was very professional and personable, and didn't mind explaining everything a second time to a family member on the phone, which was much appreciated. Great service!
Josh, Tyler, Don, and Jacob were pros. Can't find words to praise them for such a SPLENDID job!A great TEAM.They understood my need for a completely new A/C unit during the time of record-breaking temps. Fast response. Fast turn around, EVERYTHING to do the job was in inventory.Although COSTLY, I am Thoroughly SATISFIED. Great workmanship, teamwork, friendly, and courteous.Isaac
We purchased Streamline service to fix the blocked sewer problem, first time in January, but two months later, it was blocked again at the same spot, so we have to ask them to come back again, each time we were charged about $650. Couple days back, it was blocked again at the same spot, so eventually we asked city to check if the main sewer line has issue. We were very shocked and angry when city technician told us the issue was at city sewer line, the blocked spot is right at the connection between city and our house, Streamline should let us know and tell the truth, not by cheating to earn their business!!!
I am just in the process of getting quotes but still want to give credit where it is due. Right now, Streamline is at the top of my list because Paul Green who came out to do the quote for my project was extremely professional and, even better, THOROUGH. I am not sure who I will be hiring for roughing in the plumbing for my project, but Streamline Services is currently at the top of my list for his expertise. Keep up the great work.
Leigh Anne Chong
a year ago
I thought Chris Valdez was excellent: professional, knowledgeable. I could tell he really cares about doing a great job for his customers! It’s rare to encounter someone who is excellent at his work like Chris is!
Joe was our consultant today. Evaluation for home generator gas line hook up. Great communication, easy scheduling, professional. Will definitely hire for water/plumbing needs as well.
Center of Excellence Child Care and Academy
2 years ago
Daniel Cowart was the electrican that repaired our light fixtures. I liked him as soon as I met him. He was very courteous and explained everything that was wrong, did the work in a timely manner. In the future if we have electrical problems we will use Streamline and I will request Daniel.
We called Streamline Services Saturday morning and immediately we had a very nice operator answering our questions and setting up an appointment for Monday, which was the day we requested. Chris was the expert technician for more than ten years in the AC business that came to our home by noon and we were impressed with the degree of information and honest opinion he gave us regarding the condition of our AC/heater. We are very thankful that Chris took his time to explain with details what he found. We highly recommend Chris for any issue with your AC system.
Brandon came out on July 4 to troubleshoot possible water leak in the wall He ticked through the potential problems and put us at ease. He is knowledgeable as well as personable so we would be glad to see him again if we have plumbing pain. Thanks Brandon!
Pattie Lopez
4 months ago
Quick and courteous. We called and they came the same day. Leak was fixed quickly! Plumber Will was very friendly and knowledgeable!
melanie marshall
2 weeks ago
The team on the phone and person were so helpful with giving me advice and carrying out the installation of the car charger at my house. They were very personable and would reach out with all updates in a timely manner. Ron helped me understand the process and delivered exactly what I had asked for keeping me in the loop with the process. Thank you.
Tom did an efficient and complete job of fixing my kitchen sink drain, and gave me great advice on preventing further problems.
Suzanne Borwick
a month ago
Sophie came out to install the plumbing for our renovated master bath and I was totally impressed with her professionalism and skills. She was friendly, knowledgable, and I would definately be happy to have her address our plumbing needs in the future. I have a very positive attitude towards Streamline Services.
Fantastic service. Joe had the knowledge and was willing to put in the time and work to solve our leak and plumbing mystery without leaving us having to entirely redo a tile shower. Several other sources had told us there was no way to avoid the entire demo and redo. We're delighted.
Christine Spivey
10 months ago
Justin did a great job from start to finish changing an air duct in my crawl space! He was on time, very professional and experienced. Now I have peace of mind!!
I woke up this morning to a leaking water heater. Streamline sent out a technician to my house within 20 minutes. Will was very professional, explained everything well, and had my 14 years old water heater replaced with a new one by 1:30 this afternoon. I could not ask for a better service on this New Years Eve. I found their pricing to be very reasonable as well.
we found a leak under the crawlspace, Sophie was able found the leaking spot and fixed it quickly without cutting too much of drywall boards, we were very happy with the results appreciated her work and professionalism.
Mark Traphagen
9 years ago
We had an emergency today when a hot water pipe sprung a leak inside a wall. The Streamline dispatcher was extremely courteous and worked hard to get us one of their plumbers ASAP. Within 20 minutes after he called us back, the plumber was here. He also was very courteous. explained completely what he would do, and cleaned up after himself. I would recommend Streamline to anyone.
Beverly Lovick
a year ago
We are very happy with the work that Steven Cravey from Streamline Services did for us after installing our new water heater. His knowledge, expertise, quick response, professionalism and honest opinion of our situation is greatly appreciated. We will continue to call on Streamline Services.
Evan Richardson
7 months ago
As a real estate agent, I encounter many contractors. Streamline is always prompt and professional. I call them for all of my plumbing, electrical and HVAC needs.
Michael Ambrose
a year ago
Great service! Always professional knowledgeable staff…. Steven did a great job checking our water filtration and UV light system. Clean fresh water! We are really happy with Streamline! Thanks for the great work and friendly service!! Happy to be a customer...
Michelle Goode
5 months ago
Our technician was Chris Valdez and he was professional courteous and answered all the questions my husband and I posed to him. He told us what he found and also wrote up an estimate of possible repairs we may want to do now or in the future. We have the family plan, so the electrical inspection is part of the cost for that plan.
Cameron Foster; Many thanks for all of the work that you did for me today. Profesional, polite, and through, truly appreciate it!Thank you,
William Lane
5 months ago
Justin did a thorough inspection of all A/C system and clearly pointed out areas of concern. If possible, I would have Justin take care of all of my HVAC needs.
Bill Tinkler
7 months ago
Gabriel was very helpful in answering plumbing inspection questions and explaining how he would clean out our Rinnai hot water heater. He also gave me professional advice regarding a recently installed hot water recirculating pump and smart switch.
Joe McShea was awesome! He came on time, discovered the problem and cleaned and reset our tankless water heater. He was friendly and explained the situation well. I will ask for Joe to help us when we have future plumbing needs. Thanks Streamline Services for putting a smile on my face!
Excellent, friendly and professional service from the team - resolved our issue quickly and answered all questions! Would highly recommend.
Pam Levecque
6 months ago
From start to finish, everyone at Streamline Services were friendly, helpful and knowledgeable. Easy and fast scheduling. The day of service Ron, the technician, called when he was on his way, arrived on time and was very thorough with the installation. He made sure to address everything that I wanted fixed. Very happy with our new light fixture and great service!! You can’t go wrong with Streamiine Services!
Joseph Brennan
a year ago
Greg D stopped by to estimate two gas lines for a pool heater and fire pit. His knowledge and explanation of what he was going to do was very detailed. I appreciated his attention to detail. Exceptional!
Bobbie and Connor did Ana amOng Jon with the modifications needed to make sure our unit fit and worked properly. Great team working together quickly to get the job done.
Elizabeth Daugherty
2 years ago
Trevor is an amazing tech!! Very informative about pluming needs and very easy to talk to! We figured out my issue together. I’m the type of person that likes to know what’s going on the whole time. I enjoyed the fact that he explained everything to me without issue.
John and Josh were great. Both of them knew exactly what they were talking about, treated my family with the utmost respect, answered all questions, and went out of their way to accommodate us. We are very pleased and look forward to continuing to work with Streamline.
Thank you Mitch for coming out to check out our HVAC unit. You were very thorough and helpful in explaining what happened. We look forward to working with you again.
Great experience! On a Sunday I was able to get through to their plumber-on-call who walked me through how to stop a leak. Today, technician Matt Blanchard, who had worked on this backflow pipe previously, said he could fix this additional issue at no additional cost. Honorable company, great technician!
Michael Rodgers
2 years ago
Well, my ac doesn't like me and youtube apparently isn't a fix all . . . But Streamline services were amazing! I have had them come out about 3 times at this point. Once for heating issues, and twice for different issues with my ac. Today as always they showed very professional like talked with me to see what was going on with my unit (and actually listened to my concerns). They got to work immediately taking my carpet into consideration(they covered their shoes). He seemed very knowledgeable and didn't mind me over his shoulder looking on as he worked. (I was just curious) but he looked from one place to the next checking power and such and he came up with a solution in a timely manner let me know my options and didn't push me to buy a brand new system like most would do nowadays. The technician was professional, courteous, and took into account my needs in this situation. Highly appreciated and recommended! 5 star business!
Amber Neill Boaz
7 years ago
Fantastic service!Our toilets were old (original to the house), and they were semi-functional. Not good!I called and in 3 days I had 2 new toilets! Fred was knowledgeable, fast, and he left no trace once done.I highly recommend Streamline!
5 out of 5 is my rating. Always great, reliable, and trustworthy.
Nate was amazing. I mentioned that I need an electrician and he called the office, and set up someone to come out in just a few days. Because that was “discovered” by while on a service call, I won’t have to pay the service fee😃. I highly recommend Streamline.
Mark Baldwin
6 months ago
We used Streamline for some plumbing work. They were very professional and helpful. I would recommend them.
We have used Streamline for Electrical and Plumbing work and have excellent service everytime! This time was great too, two days and lots of plumbing repairs 5 new faucets, 3 new toilets and repairs. Steven was AWESOME!
Robin Thoman
7 months ago
The young professionals who came to make our repair were prompt, courteous, and knowledgeable. We couldn’t be happier to have running water again in our house!
Matthew was thorough and explained everything very well. I truly felt that he had our best interests at heart. He was courteous, timely and his work was very neat.He made follow up recommendations for us and stayed until the work was done.We have other needs and I look forward to requesting Matthews services in the future.Lynn
Marie Shanley
2 weeks ago
Streamline Services responded to my inquiry quickly and communicated often to keep apprised of my scheduled visit. My technician, Josh Geercken, called me when he was on his way and arrived promptly. He was professional and courteous, explaining what I could expect during his visit, as well as what he was doing along the way, and finally explaining his findings and recommendations, answering all of my questions. Streamline Services is my go-to maintenance team!
I'm really grateful for streamline services. Last week, Jaden replaced my garbage disposal and after joining the monthly maintenance membership, I was able to quickly schedule an HVAC maintenance visit with Jon. Both Jaden and Jon patiently talked me through their assessments, showed me pictures and explained my options without pressuring me to make a decision. They were incredibly kind and answered all my questions and concerns. Both service calls have left me feeling great about choosing to work with streamline services. I've appreciated how communicative they are, including sending messages with information about who to expect, calling ahead of time with ample time, and emailing all the information they've discussed with me after the appointments. Wonderful customer service!
Swimming Pool
6 months ago
Ron was great at finding leak quickly in between flooring and making the new install repair . Great personality , will always ask for him in the future
Melanie Fortier
2 years ago
Joe was amazing. He was professional, personable and knowledgeable. He listened to our needs and took care of us quickly and at a very reasonable price. We highly recommend Joe for any of you HVAC needs.
Willette Rochelle Teasley
a year ago
Victor Cook was excellent at his profession. Thoroughly checked out my system, took pictures of issues and explained exactly what was going on and costs. Couldn't have asked for better person. Would definitely use Streamline Services again.
Rushshane Brown
2 months ago
Tristan was amazing. He was on time, diligent and very attentive. Amazing service overall.
I've been using this company since 2004 and they have never left until my questions are answered, they lay out my options with the pro and cons of each, then help me make an educated decision. The only times they have ever offered to replace rather than repair any system is when I ask about the cost of continued repair vs a new system.Their employees are professional and will take the time to answer your questions. They are efficient when it comes to diagnosing, repairs, and installation. They show up when they say they will be there and let you know when they are on their way.I really enjoy working with this company. I used them for HVAC, electrical and plumbing work. Last visit 5/2/2022
Matt was fantastic in fixing our HVAC system. Fantastic customer service! He was on time, called on the way, and was able to fix our HVAC quickly. He was able to explain things clearly and was friendly. We recommend him!
Ron was awesome. Came in did the job educated me on what issues I had and offered the family plan. Great guy very knowledgeable.
Peter Brown
11 months ago
Plumbing replacement and sump pump for well. Tom stayed with it for over 8 hours in bad rain and cold. Excellent work ethic. But expensive.
Amy Hambright
2 years ago
We’ve been using Streamline Services for several years and have been really pleased with their service. They do great work and have gone above and beyond in customer service! We recently replaced our HVAC system and Manny and Brian did a fantastic job. We expect to be using Streamline for many years to come.
Marilyn Featham
3 years ago
Ray is a very thorough, competent technician. He checked EVERYTHING on our system. One of the coils is badly rusted, but he only suggested that it may need replacement next year, and wasn't leaking yet. All of the techs at Streamline have so far been terrific.
Ricky Campbell
5 months ago
I normally do not give reviews at all but Sophia performed 5 Star Service.
Darby Alafoginis
2 months ago
On time response with a text and call ahead. Chris V. Was also very personable and helped me understand my electrical issues
Greg and Brandon were professional and courteous in their diagnosis and presentation of repair options. Greg patiently answered our questions (even asked several times if we had any other questions) and helped us think through the most efficient long term solution to repair our water heater system. Streamline is our goto plumbing and electrical service!
Michael Wall
4 months ago
Whole house replumb. Gabriel did a great job with expectation management and doing what he said he would do. He was outstanding!
Brandon and Trevor went the extra mile for us. Stayed late to explain all the features of the hot water heater they installed and I even made an extra trip to the hardware store for parts that they needed. Very happy with the service. Daniel followed up with an electrical system review, and he did a great job as well.
Alyssa Johnson
6 months ago
I called Streamline after a good friend highly recommended them- and I was not disappointed! From the minute I called, I was impressed with the staff's friendliness and care! Jaden came out to look at my water heater and give me options for replacement. He was very informative and took the time to explain everything and even show me where the water shutoffs were. He was able to do the install that day, and he worked so hard in a very tight space! He cleaned up after himself and even returned later in the week when I asked for them to double check the water pressure (which was fine). After having bad experiences with other plumbing companies, Streamline has been a breath of fresh air! I HIGHLY recommend them!
Hayley Broadhead
2 months ago
We’ve been so impressed with every employee with whom we’ve worked with at Streamline so we became members. We especially want to recognize Henry, John, and Charlene. We've worked with each of them. They are very diligent and talented professionals. Charlene with dispatch was really kind and responsive through texts. She regularly gave us updates and worked with us when my cell phone was only accepting texts and not calls. Both Henry and John were great HVAC technicians. Both were kind, responsive and took the time to answer our questions. We know that whenever Henry or John comes to work on our HVAC system we’re in the best of hands. As a side note, I've been hearing how well Streamline takes care of its employees compared to other companies, and I feel good about supporting a company that does that. As long as they do we will always keep our membership. Thank you!
Needed an outlet for EV Charger. Ron have me a fair estimate and scheduled me for 10 days out. Showed up on time and got things done with little bother. Ron was ready to talk with and a taught me a few things about electrical work. Or the outlet right where I needed it, five feet from my car's charge port.
Pulled out all stops to fix the problem. Great service!
Joe McShae was great! Very knowledgeable and professional. Fixed our hot water issue in a timely manner. We always use streamline services for any plumbing, electrical or HVAC issue we have.
Tatiana Sokolova
4 weeks ago
Henry and his coworker were very diligent about checking my entire hvac system when I had a problem with the unit. Not only did they clearly communicate the main issue with my system, they also flagged a potential problem with my system (a part that was underperforming that could break the whole unit if it kept going) and provided multiple repair options understanding that I was on a budget. Overall a very helpful, friendly and knowledgeable team and very positive experience.
Richard Gwaltney
6 months ago
Streamline Electrical Services provided professional and detailed electrical wiring support. Tristan S. was focused on the scope of work, diligent, and detailed follow-up. I look forward to working with Tristan and Streamline Services in the future.
Robbie Lippard
7 months ago
Streamline was able to get a tech out to my place within 24 hours. Tech assigned was extremely pleasant to interact with.
John was very knowledgeable about my electrical system and he gave great advice for maintaining my home. He answered all of my questions and was very friendly and courteous.
I have used this company for years and have always been impressed with the professionalism of everyone who has come out to work on my house. Very thorough and I appreciate how much time they take to explain the work needed.
Amber Elizabeth
a month ago
I had some hiccups with being rescheduled a few times, but my HVAC started giving me issues. They were very accommodating and even offered to come the same day. I will definitely make sure all my HVAC issues are handled by them and only them. The information they gave me was amazing and helpful especially as a new home owner. Thank you Jon.!!!
Greg was here a couple of minutes early, which is on time in my book. He was friendly, really knowledgeable, and took time to explain what he was doing and how he was going to solve my Electrical issues.He replaced outlets and breakers and tidied everything up after. I have my dryer working again and feel good knowing there won't be any more power issues in the laundry room.No wonder this company has so many good reviews and such a high rating on Angie's List.I will use them again and recommend them to friends.
Jordan Stoddard
2 weeks ago
2x using the service. Technicians do a great job of explaining what they’re doing, giving options along the way, and being very fair with their pricing. Never something you want to spend $$$ on, but I’m happy to have the peace of mind these guys provide.
Elizabeth Pritchard
a month ago
Seaton was incredibly helpful in diagnosing several issues at my property. He went above and beyond by testing all sink and helping to look for other issues. I was very satisfied with the service and plan to use them again. seaton you are awesome!
Sophie was terrific. She spent a great deal of time looking at our current system and explaining our my options. She also clearly answered all my questions and concerns. Everyone from Streamline that I have met has been highly knowledge, professional and courteous. I would recommend them in a flash!
Kait Goodnight
3 years ago
Our technician arrived first thing in the morning, which was a huge relief as all three of our toilets were clogged. He was very conscientious about COVID precautions and was in and out of our home within 45 minutes. The only recommendation I have would be to prearrange an actual time of service - we knew the date of the appointment but had no specific time - but his thoroughness and friendly professional demeanor More than made up for us jumping out of bed to answer the door!
david beiswenger
7 months ago
This company is great! Jaden was a wonderful and informative tech. Highly recommend using Streamline for any plumbing needs.
I used Streamline Services in May when I had a leak in my crawlspace. This was caused by my tankless hot water heater. Their technician was fast and efficient at finding and repairing the leaks and their price was very reasonable. I'll certainly use and recommend their services in the future. Very satisfied, A+.
Richard Jones
8 months ago
Mitch was very professional, knowledgeable, and efficient in his work. He was very transparent in all discussions, and provided outstanding recommendations. A 5 Star experience.
Manuela Hescock
a year ago
I'm pleased with how quickly I was able to get the service appointment. Victor was very respectful and took the time to explain the issues my A/C system had. He offered several repair options on the failed and not properly functioning components. After getting great customer service I also opted for the maintenance plan. Contacting Streamline was definitely the right choice
Nick Chehreh
9 months ago
I have been a Streamline customer for several years now and have had a great customer experience. They recently installed a new A/C system for me and it has made a big difference in comfort and utility savings.11/20/20 Jason Murphy came out today to replace the well pressure tank and did a fantastic job.12/10/20 John Haynes is a rock star! He came out to adjust our upstairs heatpump and things are nice and toasty now.9/1/21 Josh performed our summer A/C check and did a great job!11/28/22 Henry performed our annual A/C check up and was very professional.
I had a gas leak and when I called Streamline they immediately sent out a technician to solve my problem whereas the other two companies I called said nobody would be available till the next day! He came very quickly and he was super friendly! Jason very thoroughly explained exactly what he was going to do before he did it and and was very patient and answered all of the questions I had. Experience was definitely 10 out of 10!
Jeffrey Clemens
4 weeks ago
Jonathon D. did a great service/annual electrical inspection visit with us. He identified some issues to be addressed, including fixing some previous mistakes or at least poor practices. He presented the reason for each step and provided various options to choose from. Issues identified included lack of GFCI where current code would now require, fixing another problematic circuit and moving a receptacle, fixing a 3-way switch, and replacing failing switches (audible crackling). He cleaned up all of the areas where he worked. We continue to be happy with Streamline Service, the member’s plan, and the technicians that we welcome to our home.
Howard Poole
8 months ago
Mitch Degenhardt was an excellent technician. He was thorough and very customer satisfaction oriented. He answered all of our questions. He demonstrated a detailed knowledge of our system. He was a member of the original team that installed our HVAC system. In the future we would like to have Mitch as our preferred maintenance technician.
John Davidson was great. Very professional and thorough with his work.
Matthew Mayne
9 months ago
Matt provided fantastic service as he has in the past and as Streamline Services has provided since my first call for an after hours/emergency service about two years ago. The $20 per month service plan covers two HVAC checkups per year (heating/cooling), an electrical checkup, and a plumbing checkup and water heater maintenance. Today's service was the HVAC heating maintenance, and Matt went above and beyond to explain how the system was performing and how to keep it alive and well. The company's motto is how can we make you smile today?, and they succeed by offering service that is second to none performed by top notch technicians who know their field and are also personable, patient, punctual, and pleasant. I recommend their service.
Andrew Paley
4 months ago
Had this company come out to tune up my 2 units. Just received an estimate of $7255 to do recommended repairs. My units work completely fine. There is no doubt this company comes out, takes a bunch of photos and tries to scare you into doing unnecessary repairs. Shame on you. Not taking this customer for a ride. Do not fall for these tactics.
My service technician was professional, timely to when he forecasted to arrive and well knowledgeable with going over my service as it unfolded. Used pictures and sat to discuss with me the options we had to service our AC unit. I'm extremely happy with Streamline and would recommend them to anyone.
Nancy Phillippe
8 months ago
Joe showed up on time. He was professional and approachable!! He went right to work. He communicated in a positive way and did excellent work. We were very pleased with the results and would certainly recommend him to anyone else who needs plumbing problems solved right and in a timely fashion. Thank you Streamline Plumbing!!
5-star experience working with streamline, start to finish. Excellent communication from their office and service team throughout. Greg Degenhardt and Gideon were very professional and knowledgeable. We live in a historical home and needed an expert like Greg and Gideon to handle our complicated job. We appreciate your service!
Kate Morgan Jackson
3 months ago
We discovered a significant leak in our crawl space on (of course!) Sunday morning of a holiday weekend. We reached out to Streamline, and they immediately scheduled us with their technician Patrick. He solved and fixed the issue, explained everything in detail, even sending us pictures of the finished repair. He could not have been nicer and more professional. This was our first experience with Streamline, and we will definitely be returning for any and all plumbing needs! Lots of places claim to be available 24/7 - Streamline really is!
What can I say that hasn't already been said? I tried Streamline after hearing a lot of good feedback on my local AM station and I am not looking back. They're prompt, fast, courteous, friendly, honest, and every single repair they've done in my home has been explained in detail and then done to an exceptional standard. It's been a few years and Streamline is my go-to for any and every plumbing, electrical, or HVAC repair because I know I can trust them and their pricing is great. They are truly the best.
Susan Phillips
4 months ago
Ron Jaimes did another very good visit and service here. Will request again!
I have been dealing with them for years on my home. Bob the plumber and Richard the electrician are brothers - its a family owned business. Great attention to detail and customer service - their President's Club is great for older folks to take care of their home. Once a year they send a technician out to check all the mechanics of your home. Streamline checks, Plumbing, Electric and now this year they have added a friend of Richard's that does Heating and Air, Jeff. Being proactive and less reactive with repairs has helped my wife and I become less fretting. We highly recommend them
Cody was great! Through communication before, during, and after the tech visit. Friendly, prompt, and hardworking as well as informative. Will use again
This was the second visit Jacob McCaslin paid us to help with an electrical issue. He was awesome both times! The first time was the installation of a new outlet in our master bathroom. Today, he came to help get our outdoor outlets working. We were embarrassed, because the culprit was simply a flipped GFI outlet. But he never made us feel dumb! And he recommended and installed a new box to protect the outlet on our deck from rain, for a really inexpensive price. Highly recommend Jacob!
Sekayi Lodge
11 months ago
Josh was great to deal with. He provided great service and was able to repair the water leak. I wouldn’t hesitate to use Streamline for future needs.
Streamline replaced our AC unit and improperly installed furnace the Home Direct has installed. They were timely, efficient, friendly and professional. The system works wonderfully well process includes an independent QC component adds assurance that the installation was done correctly.
Theresa King
4 months ago
Patrick and Brandon were wonderful !!! They go the extra mile! Jaden was terrific these young men stuck to the job above and beyond!!!! They saved us 30,000.00$$$$ our family is very pleased with streamline service and would highly recommend this business!!!!!!!!!!!!!!
Eric Bohannon
9 months ago
Joshua Jordan was very professional and thorough. He took his time to ensure all systems were operating at peak performance and concerns over health and safety were top of mind. He went through in detail all of his findings. Great service and we thank StreamLine for all the great work the team does for our family!
They stood behind their work despite problems encountered. 3 years after they initially replaced my water heater, and after several attempts to repair it, they replaced the entire water heater under full warranty. They have been responsive and have stood by their work, from the owner down to the courteous crew that has now visited my home on multiple occasions. Very impressive customer service. I only hope the new water heater is now trouble free.
I had to have the HVAC, plumber, and electrician techs come to the home I just moved into to inspect the entire house for various things that came up on our inspection report. When I first made my appointment the office was very responsive and was able to get 2 of the 3 techs out to my home within the same week. All the techs were very knowledgeable and friendly. They even gave me some useful information about emergency shut offs in the home and what I can expect to see when systems start to fail so I know what signs to look out for. I signed up for the family plan because to have each tech come to the house would have been about $79 each visit and the family plan is $22/ month so it’s a good deal if you have ongoing repairs and more than one inspection that needs to be completed. They are upfront with the pricing and will give you options for repairs as well as ranking things by highest priority to lower priority. I highly recommend this service.
Matt Womble
10 months ago
I just wanted to say that I had a great time using Streamline Services. Ron was extremely punctual and knowledgeable. He was able to diagnose my problems quickly and repair them within a matter of minutes. Can’t say one bad thing about my experience. I would highly recommend!
Garrett was a professional throughout the process explaining all work in layman's terms. I've been looking for a dependable and honest company to take care of my heating and A/C service and repairs for years. Today I found that company and Garrett was instrumental in that decision. Great job Garrett!!
Robert Blanchard
2 years ago
Joshua did an excellent job. He was very professional, personable, and kind. I highly value quality of product and service. I would highly recommend this company, and the technicians working here to friends and family.
Greg has visited our home twice now, once to replace our water heater and a second time to fix the hot water for our showers. Both times Greg was professional, on time and also friendly. We have had an excellent experience so far with Streamline Services.
Caroline Warren
a year ago
I would highly recommend Joe McShea with Streamline Services for any plumbing needs. He was professional, personable, knowledgeable, and thorough. I couldn’t have asked for a better experience!
Repair to sewage lift pump was prompt and tidy. We have used Streamline Services a number of times and highly recommend their work.
Mayuri Coleman
a year ago
Steven came to clear a clogged drain and in the process educated us on what we needed to know about properly maintaining our drains. He also tested the water and provided suggestions on what we could do to avoid future issues. Will definitely be using their services again!
Demah Payne III
2 years ago
Dan was exceptional. He was very friendly and informative during his visit. He was also able to catch an additional issue that was present during the installation process. I would highly recommend him to others.
Joe showed up the same day I called. We have old iron pipes on our septic system and they were clogging up. My regular plumber suggested getting someone who could use a hydro-jet system on them. We had no access to our sewage pipes except through the septic tank, so Joe recommended we try using a snake first and then send a camera down to check out the system for leaks. He was here all afternoon, but we did get the line cleaned our and verified that there are some rough parts on the iron piping that probably caught flushed TP. I once again can safely have a BM in my own house without worrying about wastewater backing up into my first floor toilet . Thanks, Joe!
Steven Cravey was very professional, educated and experienced.He answered all of my questions and made suggestions for a solution. He provided written quotations for each item. No pressure. Solid company.
Thanks!!!
Got a whole new HVAC system installed and the customer service has been over the top fantastic! I can reach a real person 24/7 and I love my new system! The house is consistently cool and now we don’t fry up on the second floor in the bedrooms. I highly recommend Streamline! Today I needed some help with my thermostat they installed and someone was out to help same day. Awesome!
Robert Barrier
9 years ago
When it came time to connect our faucet and garbage disposal under new countertops, we decided to call a professional to help since the drain needed to be reconfigured. We found Streamline through Angie's List and gave them a call. The customer service team at Streamline was very courteous and responsive, and we had a plumber on site the next morning. Chad assessed our situation and presented a couple of options, along with costs for each broken down by task. We chose to have Streamline rework the drain and to do the faucet connections ourselves. Chad and Jeremy did an outstanding job, and were very professional and courteous throughout the process.We appreciated the responsiveness of the team, the quality of the work, and the transparency of the billing for the job. We look forward to help from Streamline again in the future, and highly recommend them to our friends.Thanks!
Great company! We use them for every type of service they offer (plumbing and AC)Update 2021: We particularly want to comment on Josh, who did our routine HVAC inspection this year. He did an outstanding job by making sure our unit is working at its top performance but in addition he was able to provide a major correction to the initial installation this spring. Due to some miscommunication the UV air scrubber was not installed as part of our original package despite being included in our order. Not only Josh identified the issue he also properly installed the unit within less than 1 hour!The best business is not the one that never makes any mistakes(which is not possible!) but one that does an excellent job taking a corrective action to customer’s satisfaction. I would highly recommend StreamLine services to anyone who values top notch quality of work and the best in class customer service.
Marjorie Ewing
2 years ago
Paul Green was so helpful and went out of his way to assist with a needed adjustment. He explained everything completely and will be back to replace a failing pressure valve. We feel really confident that our plumbing is fine for another year.
Michael Brundage
a year ago
Greg and his apprentice did a great job both fixing my tankless water heater and explaining exactly what they were doing. They were both very friendly, knowledgeable, and efficient.
I have used Streamline twice now, and both times I can't say enough good things! Each technician I've worked with went above and beyond to make sure I had all options and estimates in front of me before making any decisions, and even provided estimates for questions I had for down the road projects. I have never felt uncomfortable or pressured when dealing with these guys, and know they have my best interest (and my wallet's best interest!) at heart. They are clean, professional, friendly, and prompt! HIGHLY recommend!**updated review**I have again used Streamline to replace my duct work and HVAC system. Not only have they been great servicing my old system through the years, but they consistently gave me a “life expectancy” so I could plan ahead. When my most recent service occurred, John did a great job explaining the potential repairs I could do, but also set up a time for me to meet with Joe about replacing the system. I was then able to compare costs and timelines to make the best decision for me and my wallet.When I decided to replace the system, Moses and his team were able to do so in ONE DAY To accommodate my travel schedule, and they did a beautiful job! Thank you to all at Streamline for the continued great work!
Alysse Mazzei
5 years ago
***EDIT: Although I did not have a great experience, I will say that a few months after this all occurred, the owner of the company contacted me directly, apologized for everything, and gave me a full refund. While it was not a great overall experience, it was eventually made right in the end.***Consumers, beware. I recently paid Streamline to install a new water heater –they did charge more than their competitors to do this type of work, but they had good reviews and I figured I was paying for better quality and better service. Fast forward 30 days later to a Friday evening when I came home to discover my brand new water heater was leaking pretty profusely. I called Streamline and was told a technician would call me back within 15 minutes. Fast forward 3 hours, and no one had called me back. I then called another 10-12 times that evening and night, only to get the same response every time.Note – this is their “answering service” that picks up the calls and is otherwise removed from the company. There is no one at their actual office who can answer the phone and put you in touch with someone.The next day, someone finally calls me back and sends a technician out to me. This was after my water heater had been pouring out water for 16+ hours. Although they advertise on their website that they are open 24 hours a day – this is simply not true and is good ole false advertising. They are a 9 to 5 company, plain and simple.A technician finally comes out to find that a part had cracked on my new water heater and needed to be replaced. He says this is due to the “cold weather” since it is an outside water heater and I would need to pay to replace it since it would not be covered under warranty. Funny how my previous 12-year old water heater withstood much colder winters, and since my new water heater had been installed, there was only one night that even got below freezing temps. So I’m not sure if they don’t know how to properly insulate outside water heaters or if they are just using substandard materials, but either way, I just don’t buy that cold weather caused this problem.After going back and forth, they agreed to not charge me for this repair but told me if they had to come out again for another “cold weather fix” I would have to pay for it. So even though I just paid $2,400 for this brand new water heater, they’re telling me their warranty is basically worthless and they don’t plan on standing behind the work they did.Finally, I have been trying for the past 2+ days to get in touch with a supervisor or someone at the company to tell them about this experience in hopes they would remedy the situation and make it right going forward. No such luck…. If you are hoping to speak to someone at this company, you’ll have a hard time finding anyone. This has been the worst experience I’ve ever had with any type of home repair service, and I cannot warn enough against using this company. They are twice as expensive as their competitors, perform substandard work, and do not stand behind the work you pay them to do.
Joe was extremely nice and thorough. It was a leasure to have him come to detect and fix a drain in a bathroom sink and the handle of the water faucet in the kitchen sink. He has placed an order for the proper faucet handle to replace the temporary one which had been on there and the hot water suplu to the faucet.
Extremely sweet and helpful about what replacement unit we needed and finding the best financing options Streamline has to offer. Definitely recommend!!
Valeri Smiddy
4 years ago
Jason was awesome!!! Very professional and courteous. He gave us estimates on services we were looking to do and he fixed the PRV issue which was of immediate concern to us. I highly recommend him and Streamline Services!!!
I called Streamline and they were able to schedule a diagnostic visit quickly. I thought the hot water heater was leaking. The technician (Will) thoroughly examined the hot water heater and was unable to confirm it was the source of the leak. Additional inspection of a nearby closet and the crawlspace located a leak in the wall. Will clearly explained everything as he made the repairs and offered a couple other suggestions that I should consider for a 20 year old house. I will definitely call them next time I need something.
Arrived promptly after scheduling same day service to replace water heater. The work was in the attic and it was hot up there(July). All work was prompt, professional, and beyond expectations. I would use again without hesitation.
Dominique Jolly-Miles
2 weeks ago
Streamline Service Technician Josh was fantastic with fixing my hvac system. He was able to explain what he planned to do and then went ahead and explained how everything can be prevented for future issues. He was able to answer all my questions and was very professional. I will definitely be calling Streamline Services for any future (hopefully not near future) problems.
Aaron Winslow
9 months ago
Jaden helped us with our tub handle/shower valve, as well as a large number of fittings in our crawlspace. He was extremely helpful, kind, and a pleasure to work with. Would highly recommend Streamline in the future largely due to Jaden's support.
Dominique Crump
4 months ago
Will did a great job and came in a timely manner. He tried small solutions before telling me we needed a new water heater, it was 18 years so it was time. Not how I wanted to spend my Sunday but he definitely made things easier. Highly recommend!
Chad did an excellent job diagnosing the problem and presenting me options for the repair. Once I choose a solution, he had a big job done in a matter of hours. He communicated professionally with a great attention to detail. I highly recommend Chad and Streamline.
Donna Menge
10 months ago
Joe McShea installed a gas line for me. He was very nice and very professional. I would highly recommend Joe McShea to handle any of your plumbing related needs.
Dan Haggerty
3 months ago
We had 5 bathroom faucets, 10 bathroom vanity angle stops and 3 toilet angle stops replaced by Sophie and Mike. They encountered some expected & some unexpected issues in the old plumbing in our House that Jack built, and they kept on coming up with clever solutions (at no extra charge) until all of the problems were resolved. And... despite being here for more than 9 hours each... they remained professional and genuinely friendly. (If it were me... I think I might have started getting tired and grumpy of problem after problem with the old plumbing).TBH - Streamline's estimate was more than 15% higher than the two other plumbing groups we had quote for the job, but when Sophie looked at our previous plumbing and worked up her estimate, she noticed issues the others didn't catch so we figured it might be worth paying a bit more for quality service... and I'm glad we did.Both Sophie & Mike represented Streamline extremely well. Streamline is now our new go-to for plumbing and HVAC.
Excellent service! I was extremely impressed by the quality of service and will never use another company.
Matthew Brookby
a month ago
Will and the Streamline team came to my house in early August'23 for a potentially broken water heater. I am new to my house and did not fully understand my entire plumbing layout prior to their arrival. Will was very polite, professional, and thorough, and he did a FULL diagnostic review of the entire plumbing situation of my house--despite my problem sounding simple at face value. It turned out that my water heat was not broken after all, once Will had performed his thorough review and reported back to me. I have to think that some plumbers out there may have still tried to upsell me on a new water heater I didn't need, but Will was very honest about everything. Further, had his diagnostic not been so thorough, he may have just simply proceeded with replacing the water heater without performing more diligence. In short, Will has a very client-first attitude, and he fixed the situation in a very efficient and cost effective manner for me. Some other plumbers may have just (i) installed a new water heater and I would've been none the wiser, or (ii) not been competent enough to realize the water heater was still working. Will is both honest and competent. Highly recommend Will and the entire Streamline team. 5 stars!
Grayson Mendenhall
10 months ago
Patrick was knowledgeable, professional, and courteous. I called the company for emergency service on a Saturday morning and he arrived even earlier than they estimated and got the job done quick. Thanks!
Jason Mccartney
a year ago
Joe McShea was an outstanding plumber. Correctly and carefully identified the issue and fixed it without a hiccup. Took the extra time to explain the problem and answered any and all questions that I had. Ask for this man if you want excellent service.
Maritza Laureano
a year ago
My service representative Greg, was wonderful. He was professional and hard working. He stated he would install my water heater the day I spoke with him, and he did. He contacted me 1/2 before arriving and I made arrangements to let him into my home. He reassured me that my water heater will be installed that afternoon and he was right. The whole process started at 2:00pm and my water heater was heating up my water by 6:00pm. I am extremely grateful for Greg and his team for not letting me down and I was able to enjoy a hot shower by 7:00pm that night. Thank you so much!
When your AC goes out it’s always trouble. Pricing always seems very high in this field so it’s hard to gauge if you got an ok deal compared to the field. Overall, JJ was kind and fixed our not working AC as he struggled in a very hot attic. Thanks!
Emil Albouyeh
4 months ago
Streamline was on the phone with me before typical business hours, helping me to get a technician quickly to repair my system. The technician, Justin was very knowledgeable and understanding of my issue. He located and repaired the malfunction with ease. Great Company!
Michelle Meade
3 months ago
Jacob was very professional, knowledgeable, and fixed the electricty issue with great attention to detail. I plan to continue to use Streamline and have set up a date for ceiling fan installation. Highly recommend
Shannon Johnson
3 months ago
Our AC had been out for multiple days, and after trying all known easy fixes, I started looking for an HVAC repair service. less than 24 hours later, I can feel the cool air blowing as I type. Josh was super nice and very knowledgeable. He had the AC fixed in an hour and had no problems answering our questions. Loved that I could schedule my appointment on their website, not wait on hold. I can’t stress enough how nice it is that they provide updates about when they’re coming, allowing me to go about my day as usual.
Rebecca Mooberry
9 years ago
Ken and Chad came to our house late on a Friday and saved us on a nightmare kitchen remodel problem that left us without plumbing which is no good for anyone. Not only did they stay late to finish the job and make sure it was done right but they were courteous and made me feel comfortable having them in my home. I had a great experience and would quickly call them again for future plumbing problems. THANK YOU
Since Cary is increasing water pressure in their mains, I had Streamline come out to replace the old pressure reducing valve in the house. Allen was pleasant, explained what he was going to do, and then did it. (No leaks, no issues and FAR faster than I had expected). Provided photos of the work done. This is NOT the first time I've used Streamline and I keep going back to them because they do excellent work and have great people.
Always very honest and knowledgeable, and very clear and fair pricing! I've used multiple plumbers over the years, and Streamline is by far the best choice - they always fix the problem, give me good advice, and most importantly, they are honest about pricing and work. Great company!
Glenn Nichols
8 months ago
Joel came out to do maintenance on my water heater. He arrived, did the maintenance, explained what he was doing and made recommendations. Very professional. Will use them again…
Henry was very responsive and professional throughout the entire visit. Best service visit by any provider that I have had since the last time they were here🙂! Streamline consistently delivers top notch service.
LaSaundra Booth
2 weeks ago
I called for my garbage disposal. Sophie was prompt, kind, knowledgeable and gave superior customer service. I was very impressed with her ability to solve my issue. I highly recommend Sophie. I hope the managers give her an award because she has made me go with Streamline for all my needs. The price was reasonable, honest, and fair. She gave me a detailed list of options and my husband and I chose what was best for our budget. Again, I highly recommend Sophie and Streamline services.
Benjamin Fitzgerald
2 years ago
Steven was amazing and very detailed. My old houses pipes and the problem they presented were very tough to diagnose, and he figured it out and provided and excellent quote including detailed information.Steven came back within a day to replace all the cast iron plumbing under my house and the job looks amazing and he rerouted things the right way when they weren't before.I was very happy to have him in my home and was satisfied with his work and his advice on decision making and cost analysis of each decision.
Whitney Sexton RID, NCIDQ, LEED GA
2 months ago
Jaden was professional and courteous, a breath of fresh air In customer service. Beyond that, he handled the work efficiently and communicated effectively. Highly recommend!
Great customer service. We got an estimate and John was very detailed oriented. We are in the process of doing estimates right now before we change the whole system since it is a very big investment.
Claudia Guzman
8 months ago
Will Stuart was awesome! He explained everything to me to ensure I understood my options/answered all my questions and was very nice/professional. I will be using Streamline Services and Will later this year to replace my water heater. Thank you again for the great service!
John Haynes does a great job. All the people working for streaming have been very personable and professional. I would rate Streamline at a 5 star if there prices were more reasonable. The work is good just on the expensive side.
Jaden was very polite and courteseous. He did a splendid job explaining the nature of the problem. He is a caluable asset to the company.
Robert Milks
6 months ago
We’ve used Streamline for roughly 20 years for plumbing, electrical, and HVAC work and have consistently been pleased with the quality of the work and products and competence and professionalism of the technicians
Kenny Langley
8 months ago
After a phone call, a technician was at our home in two days and communication was excellent. Cameron was great - professional, kind, and explained everything he was doing along the way. Did a great job checking two light fixtures and installing a smart light/cam over the driveway. Cleaned up everything afterward, too! Price was higher than expected, but isn’t everything these days? Overall, I recommend.
Prompt response to service requests. Excellent quality of work provided. Puts things back together and cleans up after work completed.I purchased the membership plan which was reasonable and includes electric, plumbing, and HVAC. Much better deal than going with HVAC company. My 2nd service request was covered under this plan so savings are terrific.I could not be happier!
I am using Streamline Services for a whole house repipe. It has been such a pleasure working with Brandon and his helper Gabe. Brandon has guided us through the entire process with the help of his office staff. Including his service manager Jerry. We feel very confident the job will go well with so many eyes on it. I would not use any other plumbing company and I always refer Streamline to friends and family. Brandon is courteous, knowledgeable and very patient answering questions. This is a big job and he has managed it very well. You will not be disappointed using Streamline!
Michael Giorgi
3 years ago
Daniel from Streamline Services was thorough, professional, knowledgeable and thoughtful. I highly recommend this company *and* Daniel himself. I really felt we were treated honestly, professionally, and with sincere respect. He very thoroughly explained their Family Plan, and wasn't pushy or heavy handed (as so many companies do) about it. He left a detailed report and estimate on things that our electrical system will eventually require. He was outstanding. I could not be happier with the company and their representative. ⭐⭐⭐⭐⭐
We have highly recommended Streamline to all of our friends since the very first experience we had with their technicians. Every single technician who has visited our home whether for little repairs or entire replacements has always been prompt, courteous, informative, detailed, fast, and thorough. While no one ever looks forward to the bill that comes from an unexpected plumbing visit or electrical visit, I feel like I can at least trust Streamline to be honest about the cost and I trust the work its techs do. On top of all that, whenever they're done, they leave the area even cleaner than when they arrive! Today topped it all though - in today's COVID-19 climate, the technician (Greg D.) wore shoe covers, maintained a 6 ft distance, wore his mask at all times, and even wiped all the surfaces he worked on with cleaning wipes to make sure he was minimizing his risk to our home as much as possible. That level of care makes me feel like Streamline values us and our home in a way no other Plumbing/Electrical/HVAC company would. I cannot thank Streamline enough for all it does!
Julia Robertson
7 years ago
Jerry is a terrific electrician - fast, efficient, friendly and polite. He explained all my options to me and broke down the cost for each. This was our second time having Jerry come to our house, and each time we have been very, very pleased with his work. Streamline has our business now because of him.
I had a gas leak on my water heater. Will Stuart gave me one of the best customer service experiences I've had so far. As a new homeowner, I've had quite a few new experiences recently but this one was probably the biggest. Will heard out all my questions, took the time to explain how he would fix it and gave me upfront pricing options before ever performing any work. I will be using this company for any future work that I have and I reccomend this company heavily to any new homeowners in the area!
Steven Cravey was the AMAZING technician that came out to perform my water heater yearly maintenance. He was very courteous of me, my time and my home. He answered all my questions, showed me how my equipment worked and gave me some really good advice. I was extremely impressed from the time I called Streamline Services to set up an appointment all the way to when the work was completed. I highly recommend this company for all your plumbing, HVAC and electrial needs. I will defintaly be using them in the future!
Josh was fantastic to work with. He's very friendly, professional, knowledgeable, and courteous. He invited me to watch him work and explained what he was doing throughout the HVAC maintenance. He was careful to take photos and/or videos of any areas of concerns and offered understandable details of the problems. When it became obvious that repair costs were mounting and a new system might be the best option, he quickly arranged for a consultant to visit for an estimate/options. Despite the bad HVAC news, Josh was excellent in his performance and explanations. Would highly recommend!
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