Description
For all plumbing matters, it is best to have your home or business serviced by a professional plumber. When hiring a licensed and insured plumber, you know that the job is done correctly and in accordance to local codes. After Hours Plumbing and Pump Service owner Doug Jones is a local plumber with over 20 years of experience and is licensed to work on residential and commercial plumbing systems. Call today for fast and reliable plumbing service in the Hillsborough, NC, area. Don't worry about making time for us, we'll make time for you.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Plumbing leak detection, Plumbing pipe repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Annual Maintenance, Burst Pipes, Clogged Drains, Clogged Sinks, Commercial Drain, Commercial Plumbing Repairs, Commercial Plumbing Systems, Commercial Toilet Repair, Commercial Water Heater, Drain Cleaning, Drain Clearing Services, Drain Work, Emergency Plumbing, Emergency Repair, Emergency Support, Faucet Installed, Faucet Repair, Fixing Leaky Faucets, Garbage Disposals, General Plumbing Repairs, Hot Water Heater, Kitchen And Bathroom Remodels, Kitchen Faucet, Maintenance Work, Need Plumbing Repair, Need Plumbing Repairs, New Piping, New Plumbing, New System Installation, New Toilet Installation, New Water Heater, New Water Heater Installation, Other Plumbing Services, Our Plumbing Services, Plumbing Equipment, Plumbing Fixtures, Plumbing Installations, Plumbing Issues, Plumbing Maintenance Services, Plumbing Problems, Plumbing Services Durham Nc, Plumbing Work, Pressure Regulator, Pump Installation, Repair And Maintenance, Repair Work, Residential And Commercial Plumbing Services, Same Day Service, Small Plumbing Repair, Tankless Water Heater Installation, Toilet Clogged, Toilet Repair And Replacement, Toilet Repair And Replacement Services, Traditional Water Heaters, Water Damage, Water Filtration, Water Filtration System, Water Heater Installation & Water Heater Repair, Water Heater Issues, Water Heater Repair And Replacement, Water Heater Repair And Replacement Services, Water Leaks, Water Lines, Water Pressure, Water Softeners, Water Treatment,
Reviews
Catherine Reach
a year ago
Updated: Based on the excellent experience with Alfredo we didn't look elsewhere for our next repair. And looking forward to working with him more on upcoming projects. I really can't speak anymore highly for Alfrefo and the team at After-hours. Alfredo was punctual, courteous, positive, friendly and fixed my double flushing toilet in a snap. Fair price, weekend service, easy scheduling, easy payment with detailed invoice. Could not ask for a better experience!
We called After Hours because our water heater wasn't working. He called me to let me know GPS showed he was 15 minutes away, and showed up at that time. He was fast and efficient. He was able to relight the pilot and did so without charge! AND he told me that if it went out again, it meant that a particular part was bad. He put notes in our file and pictures and serial numbers, so that if we called again, they'd know exactly what we needed and could bring it with them when they came out. I was very impressed with the service and courtesy. Definitely recommend!!!!!
james poythress
a year ago
Matt with After Hours installed a water filter for us and was extremely knowledgeable and very polite.
Matt took the time to explain everything to us and completed the job extremely fast.
I would highly recommend this company for any of your plumbing needs. We’ve been very pleased each time we’ve called them for service.
Billy Coleman
2 weeks ago
I was having trouble with my kitchen sink and called these guys and I’m thrilled I did. Matt was very responsive and extremely professional. Not only did he fix the issue he also explained to me why it happened and how to prevent it from happening again. Also after concluding his repair he cleaned up the sink area. These guys are now my go to plumber!
Matt was awesome! He notified us of ETA ahead of arrival and was very thorough during his repairs.
Worked with Matt and Omar to replace a faulty gas valve on the water heater. They were very helpful and gave me tips to make sure I get reimbursed (the part was recalled) and for general maintenance. They called ahead to let me know when they would be there and were on time. Would definitely recommend.
Called on a Monday morning because we had no water. They provided a time they could arrive the same day and were right on time. Spent 15 minutes at our home, changed our filter, diagnosed the problem, and charged us a minimal fee to fix our problem. Incredibly honest, on time, reliable, and dependable. Not only will I use them in the future, but I've shared their contact information with everyone I know. When you find a trustworthy business you definitely appreciate it.
Joan Rasmussen
a year ago
Reliable on time appointments and great work.
I have been using Doug and his team at After Hours Plumbing for a few years now. I will never use another plumbing company, as they are the best I've ever worked with. I've had the pleasure of working with Doug, Nick, and Alfredo over the last couple of years and they all are top notch and incredibly professional & knowledgeable. I always recommend After Hours Plumbing to anyone I know that is looking for plumbing services. These folks are genuine and will never steer you in the wrong direction nor try to gouge you for unnecessary costs. I highly recommend this team to anyone...you will not be disappointed!
Lauren Maclise
2 years ago
Alfredo went above and beyond helping us. From installing a new hot water heater to helping with a quick adjustment for our dryer duct and looking out for my elderly mother, we were so lucky to have him as our repairman. You are so lucky to have him work for you. Great communication, on time and very reasonably priced. Thank you so much,
Jennifer McEntire
5 years ago
Thanks to Nick (and Jack!) for the professional job they did for us. We needed a new toilet and faucet installed, as well as removal of water treatment equipment. The team was on time—even early—for the estimate as well as for the job. Nick is personable and knowledgeable and everything that was done was thoroughly explained throughout the process. From making the appointment(s), to completion of the job, to the price of the job itself, we were extremely pleased. We will happily utilize the services of After Hours Plumbing again!
Gregg Phillips
2 years ago
The After Hours team has helped us with a couple of repairs, and they have always been very responsive, courteous, and professional. They've taken care of our problems properly the first time, and their prices are very fair. I would recommend them
highly.
Great service! The technician very quickly identified the problem and fixed it efficiently. He also went out of his way to show me how to fix the issue myself should it happen again. I would wholeheartedly recommend them.
Haley Jackson
19 hours ago
Matt is always very nice and helpful! He and a coworker recently fixed my leaky shower. He’s great at letting me know when he’s on his way to my house. And he always has answers to my questions!
Doug was great to work with. He inspected our hot water heater for gas leaks and fixed a dishwasher drain. He’s honest and a great guy to talk with. I’d use this plumber again.
Anne Melick Brumbaugh
5 months ago
I could not be more pleased with the service and solution I received with this company. Call out to Alfredo who did the work. The well water to my commercial space is light orange with tons of iron, including tiny chunks that consistently clog up the flush valve(s) on my toilet. Another company came up with an over-engineered solution and wanted to charge me 3x more than what I ended up spending with After Hours. Alfredo and team came up with a cost-effective solution to filter out most of the particles and to use a type of flush valve that was less likely to clog. I got an estimate immediately, the work was true to that estimate, and *BOOM* I can flush with impunity now.
I highly recommend this company, and especially Alfredo.
Edward Wazontek
a week ago
Alfredo and Omar were terrific. I had a part go bad on my water heater and Alfredo went the extra mile making sure the manufacturer warranty paid for the part. I was impressed with the effort Alfredo took with me to educate me what to do if I ever have trouble again like where the water shutoff is on the tank, how to restart the pilot light, where to look to see the pilot light, instructed me about importance of keeping clutter away from the tank. All this was very much appreciated
Our hot water heater went out unexpectedly and based on recommendations on Next Door I contacted After Hours Plumbing. They were able to send someone within a couple of hours which was awesome! Nate called to let me know when he would be there and he arrived right on time. Nate let us know everything he needed to do to fix the water heater and provided an estimate. He was able to fix our water heater quickly and professionally. I can’t recommend After Hours and especially Nate enough! Will use them for any future plumbing needs!
Ellie McConnell
2 weeks ago
I came home Friday evening of Labor Day weekend and discovered that I had no running water. One call to After Hours plumbing and my problem was solved in under 24 hours. The answering service actually answered on there first call.. And Nate called me back promptly, gave me a next day service window, and kept me updated throughout. Once on the scene, Nate took completely in stride the age of my well pump (40 + years) and very systematically found and fixed the root cause. I am endlessly grateful for his professionalism and skill!
From Ms. Kayla Miller’s rapid reply to my website inquiry , to a Saturday service call from Nate Nicholson, to Nate’s attention to detail, willingness to educate & offer choices, After Hours earned my respect, recommendation & business .
Great service trustable folks
The American Home Shield assigned a plumbing technician Nick Pleasants come to my home and suppose to repair the Toilet and the upstairs two shower tubs cartridge, garbage disposal, and the master bath aerator. I have requested the After Hours Plumbing and Pump company to wear the shoe protective cover before walk into my home. The plumbing technician his name is Nick Pleasants did wear the protective shoe cover when he left his service truck and walk through the dirty driveway and the dirty garage floor and try to walk into my home with the white carpet. I give him the clean paper towel to clean the bottom of his protective shoe cover and he don’t like it. When he walk into my home and look at the Toilet and the upstairs two shower tubs, garbage disposal, and the master bath aerator and refuse to repair any of the above items and make the un-professional judgement to report to American Home Shield that all of my claim is not covered by American Home Shield Home Warranty Nick provided un-professional and non experience judgement and not listen to the home owner explaining the problems and refuse to repair and said they are existing condition and refuse to repair. I purchased the home repair insurance over one month ago and if something not working that according to the American Home Shields should be cover by the home repair warranty. Nick Pleasants not doing his job and not perform any repair and not following the customer instruction to wear the protective shoe cover before step inside the customer home and provided the faulty information to American Home Shield and not performing any service repairs. I will stronger not recommend Nick Pleasants from After Hours Plumbing and Pump company to provide any plumbing services to any Home Owners.
Had an unexpected leak and Nate came out to fix it. Extremely polite and very nice gentleman! Thank god it wasn’t anything major, have him coming back for another project😀 I would highly recommend them! Danielle runs the office and was very efficient via phone calls and texting…🪠
Jean Dewane Stewart
3 weeks ago
I highly recommend this company. This is the second or third time we've called After Hours Plumbing for plumbing repairs. Each time they were professional, provided a clear explanation of the repair and completed the repair in a timely manner at a fair price. Today Alfredo and his partner replaced an outside water faucet for us and the work was excellent. We will definitely use After Hours Plumbing for any future plumbing needs.
Caroline Vincent
a year ago
Linda Poythress
3 months ago
Alfredo and Omar with After Hours fixed our tub leak quickly and with no mess.
Both are very friendly, professional and kept us informed of how repairs were being made. This is our third time using After Hours Plumbing and will continue using them in the future. Very fair prices too.
Charlie Gould
3 years ago
Matt and helper were very good at communicating their arrival time. Their work was fast and very professional. I was very surprised at how fast they were to repair our toilet. Kudos to these guys
Clarence Dillard
a year ago
They were super 🙂. Let us make an appointment. They cared more about us than trying to make a buck. Will use from now on
!
Julie Leemkuil
2 years ago
Nate was friendly, professional and very helpful. We always use After Hours Plumbing! The best.
Alfredo and Omar came out to run a new drain line for our sink, as well as install our new faucet and garbage disposal. They were communicative, friendly, timely, professional, and went the extra mile to teach me where another contractor didn’t complete their work on our kitchen update. I’d gladly call them back out any time and recommend them to anyone that’s needs a plumber.
JACKPLAYZ THE WORLD
5 years ago
He’s my dad and I love him
Matt and Joey came out and replaced pump! They were great! I would recommend this company to anyone with plumbing issues!
Robin Gonzalez
11 months ago
I had an old pressure regulator go out and the pipes we wistling whenever you turned a faucet on. Matt Omar was the lead tech on this job and he did a fantastic job! Would highly recommend After Hours Plumbing.
tom summey jr
3 years ago
Sherry Everitte
10 months ago
I highly recommend After Hours, this company is honest, affordable and reliable with great employees like Matt who is fast and effective and also very polite, considerate, and great with curious kiddos!! Thank you Matt for all your help!!
We had a leaking water heater and contacted HSA for a service arrangement. The initial estimate came out quickly from After Hours Plumbing and the drama started. The technician handed over me an estimated invoice which surprised me with over $500 charge after the warranty company's coverage. Only 3 accessories, which the warranty company claimed that they don't cover these parts, for the water heater were in the invoice. I checked the prices for those 3 parts from Home Depot and Lowe's. The total average price for all 3 parts was only about $50. The price was $375 in the invoice plus $50 installation fee. I contacted the company right away after I realized that I got ripped off with these unreasonable charges. The secretary kicked the ball to the technician, then the technician told me that the prices were determined by the owner, Mr. Jones. I requested Mr. Jones to call me back but got denied. I complained the ripped off price to the technician and secretary. Guess what I got rewarded? The secretary lied to HSA and claimed that we didn't want to pay the fee. The company demanded to receive the payment before the service. I was stuck with this company because HSA refused to change another service company for me.
Stay away from this company if you want reasonable charges and great customer services.
Manwell Faison
2 years ago
After Hours really saved the day. I had a leak in my kitchen and the sent a tech named Nate! His professional work ethic and conversation skills were outstanding! Every company needs an employee like him to give great representation of the company image and customer service
the owner was very professional fixed my sink and replaced my garbage disposal very quickly. he cleaned up the mess and threw away my old one. i highly recommend him.
Matt Cribb just left my house after installing a new well pressure tank. I have never posted a web review. But I feel compelled to do so now.A neighbor recommended After Hours Plumbing to replace a failed well pressure tank. I called the company yesterday and found a friendly and understanding voice on the other end of the line. She clearly understood my problem, mentioning that she would make sure that the responding plumber put a spare pressure tank on the truck in case the only solution was tank replacement. I was THRILLED when she told me that a plumber would arrive today. Matt called prior to his arrival. He was friendly and professional upon arrival. He competently assessed the problem, offered several possible solutions, and provided cost estimates quickly. Initially he told me that he’d likely need to order a larger tank and return on a different day. But then he made a few phone calls and let me know that he’d found a tank and could do the job today. Two hours later he completed the job. He made sure that I understood the fixes and changes that he made to the system and the warranties on the equipment and his work, and he encouraged to call if there are problems. I certainly will call After Hours for future plumbing work.
The technicians were not the most professional. They changed our faucet and garbage disposal but left everything they pulled out from under the sink on the kitchen floor. They didn't return it to the condition they found it in. They sat at my kitchen table without asking, which is not a big deal, but you should have the courtesy to ask as it is not your home.
These guys are excellent. I have had them replace a faucet and a garbage disposal. They also replaced my water heater. They are prompt and their techs are great!
I would recommend them to anyone in need of a routine or emergency repair.
Elizabeth Williams
3 months ago
A breath of fresh air when it comes to efficiency and quality of work. Very,very nice people to work with. Alfredo and Omar are excellent workers. Thank you.
Matt was both professional and friendly. He identified the problem and fixed it quickly.
Doug is fantastic, excellent work with great attention to detail. He installed a point of entry water filtration system for us and I would definitely recommend him and his company.
Matt came to fix our bathtub and toilet. He was very professional, nice, and skilled. We are very grateful for him and would recommend!
Matthew Newell
a year ago
I really appreciated the prompt service when my own home warranty company couldn't find anyone in the area that could respond to weekend emergencies - I'm so glad I called After Hours! The responding technician Alfredo was amazing - super fast, fixed our ruptured pipe in less than an hour, and very kind. I highly recommend this business, especially for their weekend repair service!
Alfredo and Omar did an amazing job replacing the hot water heaters in my crawlspace. Additionally they installed flood stops to prevent a leak from damaging my crawlspace and active anode rods in the hot water heaters that completely eliminated the rotten-egg smell! As a bonus, those rods will more than double the lifetime of my new tanks! My crawlspace is sealed and is part of the house air system. Alfredo and Omar were incredibly careful to protect the crawlspace and left it cleaner than when the arrived. I will absolutely be calling After Hours for my future plumbing needs!
Thank you to Alfredo and Joey! They quickly identified the issue and fixed it. Extremely professional and courteous.
Matt at After Hours is so wonderful to work with. He’s super knowledgeable & went over the repairs & costs in great detail. I felt very confident that the job was being done right. Kayla, the Office Manager, is so nice & helpful too! I would happily use After Hours again!
Professional, prompt, really nice. Did a great job replacing old outdated fixtures in bathroom.
Kenya Ibarra
9 months ago
Very professional and were very fast! Would definitely recommend :)
Alaina Deane
11 months ago
My husband and I noticed a high pitched screech coming from our water heater under the house when we turned on a faucet in the house. We called a few places but they were either booked up or didn't answer their phones. We contacted After Hours and they were thankfully able to come out the very next day! We were really worried about it getting worse with the Hurricane weather on the way and we were so thankful they could fit us in so quickly. Matt was so wonderful to work with. He took the time to explain to us what was happening and what we would need to fix the problem. When we discovered that our Home Warranty wouldn't cover the replacement parts, Matt told us what he recommended we replace and what could wait a little while to help with our budget. This was our first time using After Hours and we can tell why it is so highly rated. We had a wonderful first experience and will definitely call them if we have any other plumbing or water heater needs.
Great service. After an initial visit to determine our problem, we schedule a service call. While not an emergency, they provided prompt service. We are quite satisfied.
Meagan Callahan
a year ago
Technician arrived on time, after communicated his arrival time en route. Very professional demeanor and explained all issues and concerns in terms I could understand. Very please with knowledge and efficiency!
Left a message and no one called me back.
Lindsey Perini
10 months ago
Alfredo and Omar provided prompt, professional and courteous service at my mom's house in Hillsborough (Luba). She has used their services in the past (about 6 times) for various repairs and bathroom remodels and has had only positive experiences. Highly recommend
Matthew Cribb
2 years ago
Callie McBroom
2 years ago
Placed our call, after hours, and they showed up within 15 minutes! Fast and informative.
James Doroghazi
2 years ago
I called in for an appointment through my home warranty this morning. They set me up with After Hours and I quickly got a call and an appointment for an hour later. Nate called me to let me know he was on his way. He showed up when he said he would, wore a mask, was in a great mood, walked me through everything he was doing, made recommendations for the future of the water heater, described the recommended maintenance schedule, and was just an overall great guy to talk to. I made sure to ask for his card so we can call them in the future. Nate fixed everything in a little over half an hour and I couldn’t be happier. Thank you!
Juliett Foxx
6 months ago
It was the best experience after waking up to messed up toilet! His spirit lifts you up!! And work is Awesome 👍! !!!! Feel safe around You!! He ls the Best ln this line of Work!! Make sure He comes when things go on!!
Martin Szymczak
2 years ago
Good results
Cathey Buchanan
2 years ago
Eric and Ethan were very professional and careful in my home. I felt confident in their knowledge and will continue to use After Hours for all my plumbing needs. This is an honest company folks. They DO NOT rip you off.
Sarah Greene
5 months ago
Great timely service at a super reasonable price! Nate came and was professional, friendly and completed repairs timely. I had another company quote the same project and After Hours saved us HUNDREDS of dollars! Will be using again soon for more projects!
Randall Koonce
a year ago
Matt was brought in to service my Navien tankless water heater. He installed bypass valves and serviced the water heater for one great price. During his time at my house, we was able to find two other water leaks and fixed them for just a little more. Matt is an extremely nice guy and I feel he is very honest. I am happy with his work and highly recommend him and his company.
We have had 2 very positive experiences with After Hours. They showed up when they said they would and did a great job. I would definitely recommend.
Candace Midgett
3 weeks ago
Alfredo and Joey arrived on time, gave me an estimate for the repair, including parts, fixed the problem, and charged me what they had quoted. They are good to work with, and Inwould recommend hiring After Hours-and asking for Alfredo and Joey to do your work!
Abigail Porter
a year ago
Robby Crownover
5 years ago
Fast, friendly, experienced plumber and well expert who doesn't overcharge or do unnecessary work.
We have struggled to find a great plumber that we can trust and were SO PLEASED with After Hours Plumbing. They were so great to work with, great value, great service, and great response. We will ALWAYS use them from now on!! Highly recommend!
Rachel Schultz
a year ago
Evelyn McGlone-Graves
5 years ago
Caleb and Chris were great and saved us literally 500 dollars compared to what rooter estimated. Loved these guys and they were great to talk to, nice and considerate. Thank you so much!
Barbara Covitz
9 months ago
After Hours Plumbing was professional from the making the appointment through the actual work. Matt arrived on time, worked carefully and efficiently. He explained everything. Thank you for a great job.
Lakisha Newell
a month ago
Matt did an amazing job! He was very professional, prompt and friendly. He shared his knowledge of the problem and the solution. Great job, Matt!
Isaac (Auto Rescue)
5 years ago
Highly recommended! Will always be our first call for any plumbing or well related issues!
Doug and his team of expert technicians are top shelf. We had a well issue on a Sunday afternoon. His schedule allowed for him to come over at dusk to inspect and see if he could fix it that night. Parts were not available on a Sunday night (which was not an issue) and he came back the next day with one of his techs and fixed our well!
Quality of services and professionalism are exceptional! Rates are fair, reasonable, and quality exceeds the paid value. Don't hesitate, CALL NOW!
We had those horrible gray pipes that were used in the early 90s. They started to leak and they damaged the house. A friend recommended Doug & the After Hours Plumbing team. A whole-house replumb is a big undertaking and we were scared to death. Doug put all our fears to rest. They were everything a homeowner dreams of in a plumbing team: reliable, totally professional, no mess left behind, craftsman-like, reasonably priced, and friendly to boot. Call them, we're glad we did.
diana daniel lorente
a year ago
Nate repaired water heater hoses. I called and they gave me same-day appointment. Great response, courteous and affordable!
Alfredo from after hours plumbing came out and gave me an estimate on replacing my outside spigots. I got the estimate back quickly. He and his partner came out and did the job they were friendly efficient. I was very happy with all the work. I will definitely use this company again.
My well pump failed at night after 8 pm. After Hours arrived promptly and replaced the pump. Thoroughly checked my system. Matt the technician was First Rate. He was knowledgeable, professional and courteous. I most strongly recommend this business and this technician. 5stars, AAA+
Nate and omar came out and fixed my issue with a running toilet in just a few minutes. Thanks!
I’ve used After Hours for various plumbing needs at least 4 times now. They’re faster than most at coming out and always do a great professional job. Today great service from Nate and Joey.
Matt came out on a Friday evening in 10 minutes. Diagnosed the problem and provided an estimate for all possible scenarios. Came back Saturday and replaced our well pump quickly and efficiently. Excellent service and customer service. Highly recommend. We’ll be using After Hours plumbing for all our future needs. Nice to have a reliable family owned business in town. Thank You!
I was fortunate enough that my Home Warranty Company put me in touch with After Hours Plumbing. My experience with obtaining contractors through the warranty is very up and down, but that's my experience when I've tried to vet and locate contractors on my own as well.
This outfit though..... Top notch! They didn't keep me or my wife waiting, were on time, performed the job quickly and effectively but most importantly GREAT PEOPLE. Smaller company with under 10 employees means that they value character in the people they bring on as employees and coworkers. THAT STILL MEANS SOMETHING TODAY.
Alfredo (just a good dude- great hair too!) was incredibly informative and honest about the CPVC pipes that are littered throughout my house. Was not only able to replace with PECS but give me an honest answer to some of my concerns about how the previous owner had repaired previous problems.
Peace of mind is something that is hard to come by these days. If you have a plumbing problem- these guys will not only give you peace of mind that you won't be under water, they do free estimates, and most importantly YOUR hard earned dollar is going to a business and the families of GOOD PEOPLE, Thank you guys! Thank you Alfredo!
When my home warranty company would not complete the repairs on my water heater after days of arguing with them After Hours Plumbing took my call and was able to arrange for same day service and schedule repairs for the next day. Excellent customer service! Thank you!
Beverly Wilson
4 months ago
Matt, the technician was GREAT! He evan answered my petty questions with a smile.
I had a great experience with Nate, he was on time very quick friendly and professional. I will certainly be using them for all of further Plumbing issues,
Very quick response to an emergency plumbing problem. Quick, professional and friendly. Thank you!!!
Good company with great service! Matt took care of my busted pipe the same day I called, on a Sunday. Communication and repair expectations was clear and pricing was fair. I would use them again for my plumbing needs.
David Goodling
a year ago
After Hours replaced an old electric tank heater in an unheated tool shed with new Rheem main + point-of-service tanks in crawl space. In the planning stages, Doug Jones was attentive to our requirements, offered a variety of options, and helped us pick the solution that best fit our needs and budget. Scheduling and communication were excellent. Installation day was a very positive experience. The installation crew was positive, friendly, and willing to explain their work and answer questions. The work was done quickly and expertly. We are thrilled with the results, and would highly recommend After Hours Plumbing.
Matt did a great job! Thank you!
Awesome company. Great people. Doug and his team are some of the best to work for! Doug is a great teacher with great patience. I learned a lot while under his wing.
After Hours handled my water heater issues promptly, expertly and affordably. I was very impressed with the technician, Nate, who troubleshooted our issue quickly and accurately, then returned on time to complete the work. His knowledge and care and attention for the work he does is exceptional. I am incredibly pleased with the job this company completed for me, and highly recommend their services.
Elaine Bellamy
11 months ago
Excellent
Nate and Omar were great today installing my new Hot Water Heater.
Cammie Brantley
3 weeks ago
My husband and I had a truly pleasant and professional experience with Alfredo and Omar with After Hours Plumbing. Great communication plus “outstanding service with unbeatable prices,” which is their motto…and absolutely true. So excited that we have found our new plumbing company.
Highly recommend, they are knowledgeable and take pride in doing a good job!
John Roberts
8 months ago
Fantastic Plumbing Company
Highly Recommended
Diana Walstad
4 years ago
Replacing a kitchen faucet should be simple, but alas, I have found it very difficult to find plumbers that will work on mobile homes. Most plumbers have expected me to reinstall a whole new piping system underneath my home. When I objected, they reluctantly agreed to making simple hose connections, but with an astronomical estimated cost. Is it that hard for a plumber to connect pipes? 'After Hours Plumbing' took care of the problem without the fuss at half the cost. They are wonderful!
We are very pleased with today's repair work completed by After Hours Plumbing & Pump Service, Inc.
Stephen Williams
a year ago
Great company and staff. Very Friendly. Easy to work with. Happy to walk you through what they have to do and explain why.
Kaitlin Gray
4 months ago
Today Matt came out and installed a new shower drain collar in my guest bathroom. That’s not the right name of it but close enough. He was thorough, professional and fast but efficient. I’ve used After Hours before for the exact same issues in my MBR. Grateful to use your company again. Worth the money! Thanks so much!
The Lost Ronin
a year ago
Will get it done that day.
The technician, Alfredo was excellent!! He promptly diagnosed and repaired a shower issue that a previous plumbing contractor sent by American Home Shield incorrectly stated needed a very extensive and costly repair. Highly skilled, professional, efficient, and courteous. Will keep contact info for future needs and will recommend this service to others.
Audrey Keelin Walsh
7 months ago
Thanks so much After Hours! I specifically appreciate Omar and Matt for their communication and efficiency!
Matt & Jean Howell
a week ago
Shout out to Alfredo and Omar! They got the job done quick and perfectly on estimate. Communicated with my while I wasn't able to be home during the work. Will absolutely call this company again in the future!!!
Douglas Johnson
4 months ago
We had a time crunch issue and were able to quickly take care of it. Matt and Nate were both very helpful and professional.
After Hours Plumbing was great to work with. They were responsive, friendly on the phone and in person. Nate was down in the crawl space investigating one issue and found another that would have cost us headaches if he had not spotted it. It was a great experience all around!
Robert Hamilton
3 years ago
Great local business. Highly recommended.
Oh Bichon Please
2 years ago
Honest, thoughtful work at reasonable prices.
Ingrid Robertson
a year ago
My repairman Matt was awesome. Very professional. He called when he was on the way and completed the job quickly. He also cleaned up the area he worked in. Thank you.
Natasha DeLong
2 years ago
Nate was awesome, friendly, professional, and on time.
We called them to get a second opinion after a previous plumber told us we had to replace all of our toilets and he was able to fix 2 toilets without replacement - saving us thousands of dollars according to the quote from our first plumber. This was our second great experience with them so for sure using this company in the future!
Tyler Sciortino
3 months ago
Responsive, efficient, and reasonably priced. They are excellent at keeping you updated and informed while on the job.
HIGHLY RECOMMEND!! We've had 2 plumbers come for two different problems. Both of them explained (very thoroughly) what they were doing and why, very professional AND they were both super friendly. Finally, the pricing is very fair and reasonable. I don't think we'll be using any other company for plumbing...definitely our go to!
Eleanor Crawford
a year ago
Technician was on time and very polite. Made the repairs & cleaned up after himself. Very pleased with the service, will recommend them to friends & neighbors.
asha richardson
4 years ago
The staff are really awesome. They are very efficient and prices are good.
Doug and Nate were very pleasant and courteous while they replaced our well pump. Nate was a younger worker and seemed eager to learn about the trade he was in. Doug is very knowledgeable at what he does and gave us all the information we needed pertaining to the job. Very happy with the work that was done. Very fair on price and would call them back again for any future plumbing issues.
Peter Logan Schultz
9 months ago
Matt and Joey were punctual and efficient. I appreciate them explaining the additional safety modifications they installed for our pump’s water tank
Timothy O'Hara
4 months ago
We had Matt come over today and fixed our leaking shower. We have also used After Hours back in February for a water heater replacement. Both times they showed up as promised (the same day for the water heater replacement) and were a good value. They were half the price of the competitor who seems to run lots of TV ads (I guess I now know how they pay for those). I would recommend After Hours and would use them again.
Matt did a great job. Was quick and professional. Took time to teach me about the water heater, as well.
Nick came to the rescue - at 4:00 on a Friday night, in the first snow of the year, I called After Hours when my water pressure had become a trickle. Within an hour I had someone at the house to replace my pressure regulator. Around 30 minutes later, the job was done and now I can shower! Excellent work, highly recommended. Thanks, Nick!
Corey O'Malley
9 months ago
Daniel Riordan
8 months ago
Nate did an excellent job helping fix our plumbing issues with a leaky spigot, and I’m very happy with his service. Nate responded promptly to our after-hours request, communicated clearly through out the process, and worked diligently upon arriving to quickly diagnose and fix our problem. I’d gladly recommend Nate and After Hours Plumbing based on our experience.
Tanya Khatatba
5 years ago
I have used this company several times and won't call anyone else. They are reliable and fair. Always willing to offer suggestions but they don't push you into services that you don't really need. Great prices that you won't be able to beat. I have shopped around with other plumbers and they were not comparable to service and price. Highly recommend.
Matt was very professional and courteous from the get go. I called the company out for replacing an electric hot water heater and Matt explained everything that would be needed and what to expect. The price was very competitive and the installation went without a hitch. Would definitely recommend.
Great job on service but took a while 2 and half hours (35+ mins going to store to get part). Had to ask them before entering to wear mask they replied “we’re vaccinated” then only had one mask so I had to provide them with one, Asking me for my own Tupperware or bucket for the water to drain and paper towels to clean area. Shouldn’t a business/service have this and not ask the customer! One of assistants without asking starting using my toilet paper (expensive quality) Very Unprofessional…
June 18, 2021
After Hours Plumbing and Pump Service, Inc. came to my home in Wendell to check out my well pump yesterday afternoon after I put in a service call. Doug Jones, the owner of the company, determined that I needed a new submersible pump. Doug ordered the new pump, 100 feet of pipe and wire and a new well head and switch and gauge for the pressure tank. He arrived early this afternoon with Eric, a service technician and they completed the job quickly. I'm so glad to have water again! I'll be recommending After Hours Plumbing & Pump Service to friends and family! Thanks very much!
Kristina Fowler
Timothy Logue
8 months ago
Matt did a great job repairing our tub and shower faucet. After patiently trying several fixes, he concluded it needed new valve stems and was able to complete a temporary fix while we waited for new parts being shipped from California. The delivery took longer than expected (3 weeks!) but Matt kept us updated on the shipment and installed the new valve stems soon after they arrived. He was exceptionally courteous and professional throughout..
Matt came out & was incredibly helpful & polite. He answered my questions & shared information as he was looking for the problem. He also tested my water. I would highly recommend After Hours Plumbing. Kayla in the office is really awesome in getting the information needed to get help out. She was also wonderful to work with. I can honestly say that I now have a regular plumbing company that I will use and it is After Hours Plumbing!!!
Matthew Adams
4 weeks ago
After having used a variety of other plumbers and plumbing companies, with less than desirable results, we gave After Hours a try. They have continued and will continue to be the only plumbing company that I use and recommend to others. Their response time is always the quickest, and they are always upfront and honest about the work that needs to be done and the cost involved. Nate specifically has been fantastic; I’ve never had a service provider warn me about having to charge more for certain tasks, as most would just keep working and put the extra costs on me later. In fact, in the 3 previous times After Hours has come out, they only charged me once, and that was after they inspected the leak and told me what I should do next. Most companies would charge the service costs just for coming to your house. Thank you all so much for setting a standard that all service providers should strive to match!
I would give this business ten stars if that were an option. Matt did just an amazing job with the repairs and was courteous and professional to boot. This actually was the best experience I have ever had with a home repair!! I could hardly believe my luck. I had to replace my washing machine and found that the water shut-off valves would not shut off. A bad moment. To make matters much worse, I could not operate the water shut off valve to my house. Matt appeared at the time promised, quickly diagnosed the issues and the needed repairs and was back out to do the repairs in a day. All the valves were replaced with amazing efficiency plus Matt explained everything as he went. I could not recommend this business (especially Matt!!!) more highly.
Both Matt & Joey arrived at the time they said, very professional and asked questions to better help them. Work was quick and no mess was left. We even shared a lil moment about cars lol. Thanks again Matt & Joey..
Diane Robinson
3 years ago
Plumbing problems at my church, the park, my friends/family, or my house I pick up the phone and call Kayla at After Hours Plumbing! I have dealt with Doug and his professional team for years and they have my complete trust.
This week we’re were fortunate enough to have Chris replace all the ancient parts in our shower. As is routine with this company, he was on time, polite, knowledgeable, competent and fast, and neat! These guys get five stars every time!
Sylvia Mcneill
3 years ago
After Hours plumbing was great! The technician Alfredo, wore a mask, was efficient and left the services areas clean.
Kirsten Leysieffer
2 years ago
We met Alfredo through our contractor during demolition of our kitchen in June. In addition to the demolition, he and his assistants have found and repaired a leak to our main water line, repiped the house due to discovering corroding pipes, installed our sink, faucet and dishwasher. Service is prompt and cheerful. Would definitely recommend.
Nate was really knowledgeable, professional and personable. He diagnosed the causes of two different issues, gave a fair price estimate, and fixed the issues quickly. I’ll definitely use him again!
Lisa Irby Westbrook
2 years ago
After Hours is our go to plumbing business. They are always responsive and thorough in their visits. We recommend them to anyone who needs plumbing services.
Fantastic company! Office staff very nice, understanding, and prompt. Service for our home, staff was very courteous, timely and caring of our home. Work was excellent. Thank you so much.
We highly recommend After hours plumbing.
Gwilherm Lebigot
2 months ago
Got an appointment scheduled quickly. Nate came in, super friendly and professional. Helped with diagnosing the issue (clogged faucet) and found another issue (dead expansion tank) in the process that he fixed on the spot. Got an estimate right away for more work, will schedule them again soon. I will definitely recommend them to my friends.
Great company cheaper than anyone around and fast and friendly service
The expansion tank on my water heater was leaking. After Hours Plumbing was quick and ready to take on the job. A gentleman named Matt made contact with me before arriving to let me know beforehand. They fixed the expansion tank quickly and professionally. They even added in some straps to hold the tank in place and not have its own weight pulling on it. Matt and his helper did an amazing job and were insanely quick at getting us hot water again. Thank you so much.
John Higgins
8 months ago
Outstanding work on a new kitchen faucet installation! Matt at After Hours Plumbing executed the task efficiently and had the job done, including picking out and picking up the faucet for me, within two hours while I worked in the field today. It was fun to come home and see how cool the new faucet looked and how nicely it worked! I have used After Hours several times for my plumbing needs. They are in my opinion the best! The Hillsborough areas finest plumbers!
Beverly Mauney
a year ago
A very nice, polite young man showed up, after dark and fixed the problem in no time! Answered all my questions and didn't act 'annoyed' by me asking things! Wonder if he gives Customer Service lessons?!?
Nate and his helper (whose name I've forgotten) were polite, tidy, professional and friendly. They did a great job installing our new water heater, including dealing with some special requirements we threw at them. I was particularly pleased by the fact that they showed no displeasure when I asked them to mask up inside our house - very different from other tradesmen, who roll their eyes and groan and otherwise let you know they think you're stupid. After years of searching, I have finally found a plumber I can welcome into my home with confidence.
Stacie McGregor
5 months ago
Matt was awesome I let him do his job and he did awesome! He communicated with me and was done in no time. Thank you Matt for your prompt service I will be using your services again with recommendations to my friends and family!
Brittany Hobson Leedy
11 months ago
I called After Hours Plumbing when my garbage disposal stopped working, after seeing a recommendation for them in my neighborhood Facebook group (Hillsborough, NC) - and I am so glad I did! Best experience I've ever had with a plumbing company. Not only was their response to my call quick and professional, Nate who came to perform our service was extremely friendly - he not only efficiently repaired our garbage disposal but also gave me helpful maintenance tips to ensure things will keep running smoothly. I was thrilled not to have to replace the whole unit! 10/10 will be using After Hours for all of my future plumbing needs.
I must say Doug is by far one of the best plumbers that I have come across!He leads his company with GREAT customer service as well.Very hard finding a company with excellent customer service and great at the trade.
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