William Scott

10 months ago

There are not enough words in the dictionary to say how greatful I am. After an absolute mess of a day, I called hoping someone could help out. I had someone at my house before dinner. T.I.M. could not have been more helpful. He tackled our problem 10 different ways till he found one that worked, really going above and beyond. He was patient, funny, and kind. As a new homeowner, I appreciated him walking me though all his steps so I knew what was going on. This company should be greatful that have employees like T.I.M. representing them.

Jay Raczkowski

a year ago

Victor did a great job and gave good education on pipe maintenance.

V KB

11 months ago

Fast, friendly, excellent service. Got us back to normal quickly and assisted with water mitigation crew for next steps.

Brianna Gartner

7 months ago

Unplugged a very plugged sink.

Miranda Gilfillan

5 months ago

Blocked toilet near base

David Breiler

2 months ago

Our water pressure relief valve failed causing very high pressure in the house. Technician was able to quickly diagnose and fix the problem within a couple hours. Excellent service!

Sonya Glover

a year ago

Wayne Newsome was very professional and made sure I understood the process every step of the way.

Mickey Fanney

3 months ago

Amazing and quick service when a pipe burst. We felt taken care of and Wil definitely call again!

David Crandall

a month ago

I feel scammed. I tried to snake my clogged toilet to no avail so I called R.R. The plumber came out and said to unclog the toilet would be $250 (which was shocking and way too much). The plumber tried to unclog it with his power drill snake and could not even get around the bend the toilet to get to the clog. I looked at his snake and it didn't have a cork screw on the end and it looked like it was broken off. Then he said he had to remove the toilet but it would be another $150 for that. He turned the toilet over and it revealed a clog in the bottom of the toilet. The expense and extra work and time was unreasonable. I will never call them again.

Emily Mangone

10 months ago

Trey was awesome, prompt, professional, and super helpful. He fixed my plumbing issue and provided some great advice. Will definitely request him next time I have issues.

Angie Austin

9 months ago

Preventative maintenance. Wayne Newsome

Ben Genender

6 months ago

Had a clogged drain pipe and Wayne Newsome was very quick and professional with getting it fixed.

Laura Warwick

11 months ago

Marco was very kind and helpful!

Tyra Luers

10 months ago

Our service technician Trey was wonderful. He solved our issue and was very personable. I was able to get service the same night I called, and without a price increase for emergency times or anything.

Al Sabow

5 months ago

Ryan (tech 6800) was very informative, friendly, knowledgeable.
I would recommend him to my friends.

Andrew Timberlake

3 weeks ago

Excellent service provided

Nicholas Sherwin

7 months ago

Tim was responsive and respectful of my time. Would use again.

Linda S

3 months ago

Appreciated the info shared by the serviceman.

Linda Whitley

5 months ago

Great service

carol george perry

a year ago

Justin was terrific!l

hallie b

2 months ago

Roto Rooter, not only took care of my toilet’s issue the same day, but got here 1 1/2 hours after I called! The technician was pleasant and professional. He took care of the problem in about a 1/2 hour. He also cleaned the scale off the toilet bowl free of charge! All good!👍🏼😁

Sharon Zeilstra

6 months ago

Wayne worked very hard for over 3 hours and left my kitchen tidy & immaculate.

Bernard Noonan

7 months ago

T.I.M., the service rep provided a honest assessment of the scope of our drainage problem which was far greater than I originally anticipated. I was very grateful for his professional opinion and wouldn't hesitate to call on him for other work.

Taniya Wagstaff

a year ago

I am so pleased that Victor and John could come out and rescue the cat they came with no questions asked and done they job I’m so happy that they could get the cat out he’s been stuck for a month now and finally the right help came to save him I highly recommend them Victor made sure he got him out with no problem!!!! SUPER EXCITED 😊

Vynette Duncan

4 months ago

Erik was very attentive and explained everything thoroughly

Ashley White

9 months ago

Wayne Newsom’s was great!

Christa Carter

6 months ago

Very quick and easy. This is my second time using this company.

Donna Shields

8 months ago

Very professional and did a great job.

Srey Tang

2 months ago

Toto-rooter is the best .I am very grateful for helping me and they excellent service.

Caitlin Howley

5 months ago

Josh was and is amazing hands down. He helped with a major sewage backup. He walked me through step by step multiple times. Coordinated efforts with their clean up crew when that isn't his job. He took a horrendous situation and guided me through it which kept me calm and focused.

Monique Williamson

11 months ago

Wayne and Lawrence were excellent to work with today. They quickly resolved my issue. I appreciate their Lindt and working with me to understand the issue.

Julie Carter

4 months ago

Our hot water pressure all of a sudden went down to a trickle, and they were able to fix it the next day within a few hours! I thought the prices were fair, although I’m no expert on how much plumbing services cost lol. I could call and speak to customer service or the dispatcher quite easily. The repairman Corey was great, our dog loved him as well!

Melissa Tegge

a month ago

Prompt and effective response.

Cynthia Hanks

9 months ago

Great experience with Wayne and Ahmad as they were professional and fixed the issue and very kind!!

kevin jefferies

2 months ago

The plumbers were thorough and knowledgeable. They did a great job of cleaning up afterwords and provided good information on preventive care to avoid the issues we had which required a visit.

Leslie Dyess

a year ago

Pleasant client interactions, clear communications. Appreciated the quality supervisor checking the completed work.

倪孔仕

5 months ago

Marco is very good technician . I use this company three times so far , But Marco is best. He has very professional and on time .

Lindsey Kaus

3 months ago

Quick and professional

Catherine Edgerton

a year ago

Erik Bradley is respectful and knowledgeable and did a great job!

Lysa Posner

6 months ago

Marco was terrific. Thorough inspection, contacted restoration for me. Was friendly and knowledgeable. Would recommend!

Eric E

4 months ago

The did a great job…

Dee France

5 months ago

Great experience! Erik handled the problem like a true professional! Highly recommend and definitely will be calling on roto-rooter for any future services!

Annie Chiana

a year ago

Best! Connor was a life saver when plumbing disaster happen on Thanksgiving Day. 😁😇😁

Spencer Van Dyk

a week ago

They quickly fixed the toilet

Julia Harshbarger

4 months ago

Tech# 3122. Very friendly and efficient.

Sarah Gonzalez

4 months ago

Wayne came out within 2 hours on a Tuesday after we had water began backing up in our new home. He and his partner worked really hard over two days to get the large clog out of our sewer and helped us contact the city to make sure it was on our property. He really went above and beyond. We will definitely use roto rooter again if needed!

Kirsten Vaughan

8 months ago

My technician was friendly and capable. He let me know what he was doing as he was doing it.

GM Watts and Ward

3 months ago

Very professional and responsive.

Hillary Rigg

a year ago

Service was fast and technician was knowledgeable and friendly. Would recommend.

Monica Wagner

6 months ago

Very responsive and quick service! Ryan and Wayne did a great job! Will definitely use again for future needs.

Katrina P.

5 months ago

Jerry was extremely responsive and helpful! I did not have an appointment, he happened to be assisting my neighbor. He was able to provide service fast! Thanks Jerry, You are a life saver! ❤️

George Miller III

6 months ago

I contacted Roto Rooter on Monday 3/6/2023 and was notified that they would have a technician here between 3:00pm and 5:00pm. At around 4:40pm I received a call stating that there were not any techs available and I would be notified once one was available. I received another call around 5:50pm stating the same thing in regards to techs availability. I did not receive another call until 7:45am on Tuesday 3/7/2023. The tech arrived around 9:00am on Tuesday, he did an assessment and determined that our garbage disposal was the cause of the leak. He stated that they had the equipment on the truck and could get it fixed for us, but needed to provide a quote. The quote was for $700+ bucks $443 for labor and $275.28 for parts. We needed it fixed since we had a leaky sink for about 3 days at this point. They did a great job getting it installed and informed me about all the warranties. So today I tried to register my insinkerator garbage disposal and I could not find the serial number on it so i googled the product. To my surprise the one I was sold from Roto Rooter was $136.28 more than the one from insinkerator. My only suggestion is to not buy the parts from Roto Rooter, if possible because the mark up is insane!

Agnes Baran

4 months ago

Quality service. On time.

Kelly Brock

a year ago

Connor did an excellent job and was very professional! I would highly recommend!!

Robert Bledaoe

10 months ago

Had a clogged pipe in our warehouse and Tim came and had us up and running again in 30 minutes.

Davis Mathew

a week ago

Wayne explained everything very clearly to fix my toilet issue. He is a professional smart Guy. Many thanks for the excellent service.👍

Dara Schwartz

7 months ago

Easy to Book Fixed Quick! Thanks Erik!

Jeff Johnson

4 months ago

Work was done quickly and technician was very personable and professional

Jose Z

9 months ago

Wayne was very clean and professional i would definitely recommend!

Aubrey L. Snowden

2 months ago

Excellent service from Wayne and Adam! They were able to take care of my tub right away and were very professional.

Deborah Hawes

10 months ago

Wayne was very courteous, friendly, and professional. He did an excellent job! We are extremely happy with Wayne!

In Shin

2 months ago

Marco (the technician) shared the cause of the issue and fixed it. Answered all the related questions well. Was pleasant to work with. One thing about Roto rooter - the receptionist was blunt and unpleasant.

Tamara Nichols Helms

11 months ago

I was grateful they were able to come on the same day and were able to resolve our issue. The technician Tim Mitchell was very professional, helpful, and resolved our issues quickly!

Von McA

a year ago

Great service very friendly

Miranda Puckett Williams

a month ago

We had a water emergency on a Sunday night and Joshua was fast and professional. Got to us in less than an hour and now all is great. Thank you thank you thank you thank you!

Kelly Walker

3 months ago

Quick, professional and courteous!

Emily Forrest

3 months ago

I needed emergency plumbing work done on my rental property and was thrilled with the promptness and professionalism of Todd and especially Marco! Marco was able to visit the property very quickly - within just an hour of my initial call. He was very professional and explained everything he was doing and why in detail. He provided me options and explained his thinking for each. Marco had to return again the next day and was again very helpful and professional. I will likely need some additional work done and he provided me a quote and pictures with detailed information about options. I will definitely be using Roto-Rooter again!

Charles Collie

4 months ago

What great response time and service. Couldn't ask for anything better.

Matthew Barton

2 months ago

The plumber came promptly, but was not prepared to do the job I had told them was needed, and then after quoting one price $360, tried to jack it up by $250.00 for merely cutting a small hole in subfloor, without warning me of any extra charge.After several phone calls, got this ridiculous charge removed. The new valve is good.

Scott Gilliam

9 months ago

Marco did a great job.

Sonia A. Cooper

5 months ago

Damon was prompt, helpful, patient, knowledgeable, and polite. He solved
our problem and he cleaned up after himself.

David Benarroch

8 months ago

Great service! Wayne Newsome

Lawrence Luk

a year ago

I called Roto Rooter for a quote as JB Hunt broke the water valve in my laundry room when they were installing a new washer. The previous tech that was supposed to come out got a flat tire and I waited almost an hour and a half past the original 2-hr window. But, dispatch got another tech that was willing to come out to take a look. I can’t say much about the actual service or being on time, but thought that Adam was very professional and flexible to work at the end of his shift late at night. So giving him props

Juan Cerda

4 months ago

Kitchen sink not draining and

Scott Shone

a week ago

Wayne came out right away and took care of our sewer clog immediately. He walked us through checking the system before leaving. Excellent service late on a Wednesday night.

Regina Garrell

5 months ago

After coming in once, they had to come back to double check the problem. Both times they were very responsive and helped fix the issue. Very polite and informative

Nellie Mangum

a month ago

Great job as always from Roto-Rooter. Cal and Josh went ABOVE AND BEYOND, to solve the problem. They made sure the work area was clean before leaving. Thanks again for a job well done.

Jeremy Whitford

8 months ago

Excellent service! Got a drain cleared others had attempted promptly and without hesitation. I’ll use this business again.

Keit Spahiu

7 months ago

Very responsive. Showed up the next morning and repaired my water heater.
Thank you!

Michael Marden

8 months ago

We had a huge kitchen sink grease clog, so bad that the technician’s snake broke. It took a lot of work, but they got the clog cleared. They were thorough and responsive.

Joanne Cullen

5 months ago

Very professional, great communication!

Chris Mccabe

4 months ago

Tim came out to the job site and assess the situation. In was very spot on. I recommend using Tim as your drain cleaner in a business. Very adamant in getting the job done. I am very happy that he unblocked the drain going out to the city sewer. Very knowledgeable. Thanks Tim for your help. I will ask for you next time.

Emily Smith

10 months ago

Wayne and Ahmad were on point and got us back on track! Thank you!!

Gwendolyn B

5 months ago

Marco professional, knowledgeable and explain my problem and options to me.

Paul Chilton

10 months ago

Trey was courteous and helpful. He tracked down the problem quickly and provided a resolution.

Cory McIntyre

10 months ago

Wayne was polite, pleasant, and timely. Would recommend to others.

Douglas Lane

4 months ago

Joshua was prompt and professional, clearly explained to problem and solution. Will use Rotor-rooter for all my future needs.

Chris Ellis

a year ago

Customer service was excellent and technician was very professional.

Blake Vickers

2 weeks ago

Great work, got it done quick

Alfonso Contreras

a year ago

After three years andd ffive different plummers dealing with the same problem it took 30 minutes to Alex to figure out the problem. We have been trying to resilve a water swer leakage in the crawl area since we moved into the house thee years ago. Who knows what the experience from the previous owner was. After some pipes were replace and a new pump was intalked the problem seemed to be getting worse. Of course thousands of dollars had to be spent involving the insurance company. Thanks Alex for taking the time and using your knowledge figuring out that there was a clig blicking the draining pipe outside the house.

Angelita Crockett

4 months ago

This was a home servicing performed by Joshua Smith. He was very polite, professional, efficient, on time, informative and patient. He answered every question we had! We recommend Josh!

Tina Benschoter

6 months ago

Wayne was very professional, explained in detail what needed to be done. Will call this company again if we ever need a plumber.

Erica Lynn

a year ago

Wayne and Vadelle were very positive and helpful when fixing the toilets at our school. They were very patient and helped explain the problem!!Chad was very professional and helpful when fixing the toilet. He came in identified the problem fixed it and show us what to do if we run into any other issues!!

Adriel Orozco

4 months ago

Wayne was very professional and explained everything to us. He’s super knowledgeable and I’d definitely recommend his services.

Pablo Oviedo

3 months ago

Great service. Very professional and most important for us: fast response. I contacted on Saturday and they were at home on Monday. Absolutely recommend !!!

Timothy Richardson

10 months ago

Great service and very pleasant experience

Claude Moon

2 months ago

Erik did a great job of replacing my water heater. Would definitely recommend again.

Wisny Marcellus

4 months ago

Prompt response, fair prices, and great customer service

Siobhan Millen

6 months ago

The technician was prompt and efficient. He analyzed the problem and cleaned two drains. Afterward he left the area completely clean. We were pleased with the work and would call them again.

Lisa Bostic

11 months ago

Great professional team! Came out quickly and resolved the immediate problem at our commercial clinic.
Highly recommend them!

Andrew Hodgkins

a year ago

Same day service for clogged kitchen sink. Quick and professional service, and even pointed out some other potential plumbing issues to watch out for.

George Brown

4 days ago

fast and efficent

Robin Smetana

2 weeks ago

Wayne was straight to the point, effective, considerate, and time efficient. 5 star job.

Eric Salazar

a year ago

My tech Starky Villa was great! He quickly diagnosed the issue and fixed it! Stayed in communication the whole time and answered all questions. Honestly, the guy should get a raise! Phenomenal!

Adam Anderson

4 days ago

Service was prompt and tech was both earnest and competent in his assessments and recommendations for addressing our garbage disposal issues. Installation went smoothly, as expected.

Zaquavia Jones

3 weeks ago

Jerry Wayne was very pleasant in his visit . He fixed two toddler toilets in a timely fashion , less than 30 minutes. I would definitely recommend!

Lakithia Chapman

5 months ago

Cory did a great job with both installations, working with great consideration regarding noise level and inconveniences. He was informative and professional.

Rachel Denny

a year ago

Friendly, great service. Explained what was wrong and ensured that I understood cost for repair. Ensured that everything was working properly before leaving, and had me check to make sure it was working. Highly recommend!

Clementine Jones

6 months ago

Wayne Show up on time

The Lonsers

10 months ago

Wayne and Ahmad were professional and efficient. Would recommend them!

Paula Carter

7 months ago

Erik and his trainee was very professional and so sweet . I have a small bathroom and he closed the door to use the large equipment my grandkids were sleeping . The children did not wake , I thought they went about kindness. The kids had put diaper wipes down the toilet. I give them a 5 they were stars.

Ashley Williams

4 months ago

The best plumbing service I used! Ryan and David are the best! They serviced our home a few times before and they are quick and efficient! They get right down to business! 10/10 !!

Scott Burger

6 months ago

Cody was on time, efficient, polite, and very effective in solving our sewer line problem. I will certainly choose Roto-Rooter if need arises in future.

Jeremy Williams

4 months ago

Ryan and David was awesome!!!!!! Please give them a high raise!!!!

Carolyn Wilborn

a week ago

Friendly, on time, took care of the problem!

Jay Green

10 months ago

Very happy with the work

Charles Lassiter

6 months ago

The associate, Erik B., was very professional and personable. Diagnosed the leak issue, told me what he needed to perform for repairing the leak. Repair was done in a timely manner. He wiped up any water, showed me the repair he did to ensure I was satisfied with his work.

mike w

6 months ago

Wayne Newsome was a big help. He cleared out drain blockage and was very professional.

Jon Green

a week ago

Arrived at the front end of the time window they provided, did a great job on the repairs they were there for, and connected us with a specialist to check out something they spotted. Couldn’t ask for much else!

Elizabeth Mcdougald

5 months ago

Absolutely professional and great service

michael angel

7 months ago

Excellent Service. Fast and Effiecent
Wayne deserves a definite raise!

Grant Harris

3 months ago

I had multiple issues including brown spots on the ceiling. Root-Rooter's website allowed me to easily schedule online for an appointment the next day. They sent a team including Erik and Lucas (plumbing) and Brian (water restoration) -- each of whom were very professional and knowledgeable. Importantly, they listened and spent a good amount of time troubleshooting the issues. It was as if they were a forensic team, putting ears against walls and turning water systems on and off. Given the time and manpower, I would consider a value for the price and use their services again.

Giovanna Camacho

a week ago

Excellent service and genuine care. Will make sure to use their services if required to do so. Thank you Roto-Rooter!

Justina Arvelo

9 months ago

Very professional experience

Nick Williamson

6 months ago

Called for emergency and got quick response. Wayne Newsome was excellent and provided great service. Even followed up the next day to check on everything.

Rosemarie Lubbers

a month ago

Mason and Eric did an excellent job. They noticed I had another issue and brought it to my attention. Since I was not even in the same state, they were able to send me pictures and took the time to explained the issues. All fixed and done! Thank you!

Josh Ford

a month ago

Good job all around

Ronnie Burch

a week ago

Answered all questions

saul parada

3 months ago

They were great, called them in this week they showed up and got the job done quickly!

Darrin Mobley

5 months ago

Wayne was an amazing mechanic and very professional. I highly recommend his services.

Candace Wingfield

9 months ago

I called to set up an appointment and got a plumber same day on a holiday weekend!! Marco and Hosea were exceptional! They were in and out in about ten minutes. Definitely recommend this company :)

Marion Martin

9 months ago

Very thorough service. Kept us updated on process and pricing throughout.

Paul Dalberth

3 months ago

Starky was great. Same day service with 90 minute response time. I received a text notification 45 minutes prior to arrival as expected. and Starky showed up right on time. He was polite and professional and worked hard to clear a clog in our main sewer line. And the amount due was less than he originally quoted. I would definitely use Cary Roto-Rooter again.

Ricky

4 months ago

Rotor rooter has done a couple repairs in my home now. They have always been 100% professional. They will continue to get business from us.

Marc Langhorne

6 months ago

Our plumber Ryan work number 6800 it was very polite very structured and helped us solve our problem very fast. He was honest told us how the problem works and told us how he saw the problem, he also helped us out with the equipment that we needed to purchase upon him completing the job and we wish for your company to give him a raise a handsome raise and hope that he comes back.

walter bell

a year ago

Great experience.. Company fixed issue at a drop of dime in a timely matter ..

Emily Robertson

9 months ago

Came out quickly and solved our problem efficiently!!!!! Wayne was the absolute best!

Jim Palombaro

10 months ago

I contacted RR website last eve and set up appt for this AM. Very easy and convenient. This is the second time I’ve used their service. Each time I had Starky as my serviceman. He was great each time. He diagnosed the problem quickly and fixed it without problem. He was very honest w costs and expectations of the work performed. He is a valued member of RR and I welcome him anytime for my plumbing needs. Thank you

Lisa Dees

5 months ago

Wayne was very professional. He kept me informed every step of the way and was glad to explain everything. He made sure everything was cleaned to my satisfaction before leaving and kept the work site as clean as he could given the work he was doing. I highly recommend Wayne.

David Vann

2 weeks ago

Staff was friendly and informative. Would recommend

Omora Parker

9 months ago

Both men were very knowledgeable of the issue and gave tips and pointers on ways to fix it and handle the situation. Thanks a lot!

Darryl Meghan

a week ago

He performed his duties and cleaned up the area well. He kept me informed and was pleasant and professional.

catherine crevoiserat

6 months ago

Great job by Wayne and Cortland!!!

Justin Hatch

4 months ago

Great professional experience with good work

Chileatha Wynn

3 months ago

Wayne was great! He was professional, showed me pics of the issue and was very thorough. Someone else came out to handle the issue first and didn’t get it handled completely. Wayne figured it out and got us taken care of without even talking down about the other guy! Highly recommend.

Chris Turnage

6 months ago

Wayne, very helpful and very nice guy.

Randolph Lynch

4 months ago

The technician was very professional and friendly. He was very knowledgeable and did a great job..

Robyn Ezzell

3 months ago

Very helpful with our concern of smell under the house. Answered our questions and offered suggestions

Miana James

5 months ago

Joshua was every respectable and polite. He was able to get the toilet unclogged in a short period of time. And before he left he made sure that the toilet was working properly.

Vivid Webworks

a month ago

Josh did an awesome job with our plumbing needs. He gave us the options that worked best for my home and completed the work with ease.

Tracie Posey

5 months ago

My outdoor drain was cleared and he dug out an area where rainwater can freely drain without any further issues. He was very knowledgeable and gave advice on how to make the drainage area more aesthetically pleasing. Thank you!

Stephanie Frost

5 months ago

Starkey and Antonio were professional and they did a great job replacing our faucets at the laundry hookups.

Kelly McIlhargey

8 months ago

Wayne, what can I say? Best snaker around.

Maria Suarez

7 months ago

Tim was very courteous and very knowledgeable. He was on time and went beyond the required to get to job done correctly. Highly recommend them.

Robin Wong

8 months ago

Tim , was the best service man I’ve worked with . He was on time and very knowledgeable ! Great job Tim !

Lone Baekgaard

10 months ago

Great experience and very helpful. Will definitely use them again.

David Elliott

7 months ago

Wayne is awesome very professional courteous knows what he’s doing would defiantly use again

Angelina Chavez

3 months ago

Wayne this guy early you all

Gil Feliciano

a year ago

Excellent job from Wayne Newsome! Made sure he cleaned up well after a great job!

Stephen Neal

3 months ago

Quick and easy! Coming to my house after 10pm for an emergency speaks volumes.

Brian Kennedy

a year ago

Both technicians were professional and on-time. Given the uniqueness of our situation, Erik B was despatched later in the day and he solved the issue. He worked independently and communicated when he needed something. He made his visit minimally invasive and was supportive and interactive with the kids and dog in the house. Highly recommend Erik B and roto-rooters again.

Paul Wright

a year ago

Very professional. Asked good questions during diagnosis. Explained the situation and addressed it. Cleaned up after, closing everything up. Would use again.

Pamela Diavoukana

6 months ago

The plumbers were had very excellent customer service skills . They were amazing and took care of my issue. I will recommend them anytime.

J.A. Adams

a year ago

Albeit very expensive the fact these guys were available and on time says a lot. And yes they gave quality service and available to complete the work on a Saturday. I had little time to fet thai work done and it was. I wouldnt use them as a daily plumber. However for cases of specificity and urgency, they are now my go to.

Lance LaBier

5 months ago

Cory was very polite, professional, and effective

amber earp

a month ago

Wayne did a great job!

Ryan Williams

a year ago

Same day repair and really fair price.

Ryan Peterson

5 days ago

Had a clog on a Sunday evening, of course, and Joshua showed up and was able to fix the issue before my kids went to bed so they could get a bath.

Raphael Walcott

4 months ago

Wayne was extremely knowledgeable and did good quick work. Easy recommend.

Will Sumrell

a year ago

They were able to help us get our faucet fixed!

Danielle Bishop

5 months ago

Wayne

Alicia Pierre

5 months ago

Wayne and David came out and did a wonderful job. They helped us get the jobs needed done and done well. Thank you guys.

Ernest King

3 weeks ago

Great staff fun and responsive and fast and efficient

Verlinda Tanner

3 months ago

Mainline Pipeline Stoppage issue. They were professional, knowledgeable, and worked diligently to get the stoppage clear. Thank you for your service.

Justin Phillips

7 months ago

They got the job done. The techs were very nice. They did cause minor damage to the walls while moving a heavy object and left a pipe dripping when they left to swap out the old unit for a new one (had I not placed a bucket myself, water would have been pooling in my attic for 2 hours or so from the drip) Just happy to have hot water again.

Antoine Hickman

3 months ago

Ryan was very helpful and professional!

K

a month ago

Erik, was a professional and quickly solved our plumbing issues. Highly recommended.

yvonne moore

3 months ago

Eric was very help full and made sure he got the drain clear..

Lauren Furer

9 months ago

Tim was personal, funny, and persistent. He did not quit the job until he was sure it was in perfect condition.

Marcy Lowe

a year ago

Very responsive and the plumber was professional and conscientious.

Dan Nifong

5 months ago

Was impressed by the extensive knowledge and professionalism of the field crew. Took the time to diagnose, explain/teach me about the system, and proposed an appropriate solution. Great attitudes too. Will call again.

Deepshikha Charan

5 months ago

Wayne was knowledgeable and helpful! Would highly recommend.

Alex Togans

a year ago

Wayne provided excellent service, polite and attentive.

Bff sisters 4life

5 months ago

Wayne tech: 3112
Came after hours to get my house back up working! What I liked about him the most was he’s professionalism and cleanliness! This man took his time to wipe everything down after making sure it was working

Wanda Jones

2 months ago

My toilet was gurgling, probably have a clog. Jerry Wayne Newsome was awesome! Gave me a great consultation on how to handle the situation. Give him a raise!!

Hart Huffines

11 months ago

Great service for us today on an emergency basis. All professional, all trying to help as much as they could! They are coming back Tuesday.

Robert Sims

4 months ago

Fast, responsive...i needed immediate attention and they were there Cory was great. Informative and professional

Zollie Yavarow

a year ago

Connor worked all day to try and unclog our kitchen sink drains. He quickly identified the issue and tried several strategies. He was kind and pleasant to have in and out of the house all day long. He called in another person, a drain specialist, who will come tomorrow morning and hopefully get us fully operational again.

Don Malik

5 months ago

My sewer was backed up and they came out to diagnose the issue. The price was acceptable and the work was done accurately and in a timely fashion.

Ray Garrett, Jr.

a year ago

Justin was courteous and professional. The service was straight forward. And best of all, they didn’t charge a fee just to come out. We called yesterday, and Justin came today. I’m thrilled. Highly recommend!

Tonya Green

a year ago

Starky was very professional and explained what was wrong with the drain and offered a solution.

Lee Youngblood

6 months ago

The two techs who came in to fix our bathroom did an excellent job. They were courteous, friendly, and very professional. They fixed the problem we knew about and fixed one that we had not noticed. They left the area clean.

brad davenport

7 months ago

Ryan did a great job cleaning a sewer clog for us. He was very knowledgeable and professional.

Arianna Gonzalez

8 months ago

Wayne was awesome! Super helpful within a moments notice

Reza Khan

10 months ago

Wayne and Ahmad were prompt and courteous and professional. They solved the issue the same day and set up my follow up appointment.Thank you for the excellent service.

Lexs Lexs

7 months ago

Wayne and David provided excellent service. We needed help and they were able to walk us through the service every step of the way. Thank you so much. We will be calling you as our first choice. Tomeka

Rita Marino

4 months ago

great work, awesome cleanup after work was done.

Samantha Weiss

6 months ago

Connor did a great job of fixing our cracked pipe. He showed up right on time, was quick and knowledgeable. We will use roto-rooter next time.

Melody Moore

a year ago

Clog was quickly found and our drainage problem was solved. Thank- you to our plumbing technician, Wayne Newsome!

Mary Kuehne

10 months ago

Ahmad and Wayne were super professional and kind. They let us know what the problem was and how to prevent it from happening again. Service was completed within the hour.

david wilson

5 months ago

Work was done in a timely manner

Robert Daniel

a month ago

Arrived earlier than scheduled. Eric B was very professional and courteous, great job!

Ulises Santiago

11 months ago

Good job from Wayne

John Spain

a year ago

Came within 3 hours of my call. Fixed all issues quickly.

Janeen Wallace

10 months ago

Mr Wayne was very friendly and professional. Also Mr Wayne made sure we understood the process and on how to keep it from clogging again

Irene Y.

11 months ago

Wayne Newsome cleaned my kitchen sink drain today and did an amazing job. It took a while as it was not an easy fix, but he was very thorough, professional, checked that everything works several times and left my kitchen spotless. Highly recommend!

Ken Berger

5 months ago

Quick and very skilled.

Hattie Warner

2 months ago

Wayne and Adam were very friendly and helpful! They not only fixed our problem but also provided lots of information to prevent the problem in the future. They left the place completely clean

MELISSA HAGGE

4 months ago

Erik was amazing. Fast knowledgeable. Highly recommend Erik and roto rooter.

Eric Butter

5 months ago

Responsive friendly and very knowledgeable

Jay Cardell

6 months ago

Hot water pilot light went out.

Claudia Mariana Benavides Cavero

5 months ago

Great experience. On time.

Mark West

3 months ago

Showed up on time on a Sunday afternoon. Friendly and courteous. Very professional. Had the major clog located and cleared within an hour. Highly recommended. 5 stars!

Harold Brady

4 months ago

Great job clearing a stubborn drain.

Keith Boddie

6 months ago

Wayne was very professional and informative. He answered all my questions and gave valuable advice.

Meghan Pavelek

3 months ago

Damion was very professional and nice. I would recommend him to anyone.

Iveliss Rosario

a year ago

Travis was such a pleasure to work with. He was honest, friendly, and informative. He fixed the issue in less than 30 minutes. I highly recommend this company.

Elizabeth Pryor

4 months ago

Service was excellent!

Maxwell Clarke

6 months ago

Amazingly quick and professional.

Britni Patterson

6 months ago

Wayne Newsome was fantastic!! He came right on time, cleared the deep, deep clog in my bathroom sink in 15 minutes, cleaned everything up better than it was before, and was extremely professional, friendly, and attentive to questions and concerns! Five stars, would absolutely recommend!

Teresa Headen

4 months ago

Wayne Newsome
I have used Roto-Rooter in the past and have received excellent service.

Sahil Kumar

6 months ago

Awesome and very professional.

Elizabeth Thompson

3 weeks ago

Jerry Wayne came out as an emergency plumber to our sewer backup and came early and fast. He was knowledgeable and so helpful.

Zachary Barnhardt

6 months ago

On time, friendly and very knowledgeable. Even taught me a few things while he did the work. Would use again

Bob Silk

5 months ago

In March I had roto rooter come out to attempt to fix a sewer problem. Jason, the first person out wasn't very thorough and only pushed a root ball further down the line. The line was checked by Cortland with a camera that wasn't working properly and I was quoted repair work, but after 811 poorly rough marked the area they wouldn't continue with the repair and drove away without talking to me. I attempted to work with them and got nowhere. This would be a zero star review based on experience up to today. The line still worked ok up until today, when it started backing up again. I was able to get dispatch to send another tech, and today Cory did an excellent and thorough job. Had I started with Cory my overall review would be 5 stars, the rest was bad enough that he couldn't quite redeem them.

Jesus Vazquez

4 months ago

Wayne was great, gave me a quick diagnosis for my sewage. Very friendly too.

J M

3 weeks ago

He was very helpful and responsive.

Heather McDanel

5 months ago

At 5:30 on a Sunday evening we called three companies that advertised emergency service. We had a broken pipe and had to shut off all water. Roto Rooter was the ONLY company that answered their phone and was willing to get some one out.Josh Smith was able to arrive within 90 minutes. He was able to get us safely operable that night. And then come back the next day to finish all the remaining repairs. He was extremely professional, kind, and willing to explain exactly what he was finding. He didn’t rush out after the job appeared done, and in fact stuck around long enough to spot an issue he needed to correct. Something we would have never found.We have complete trust in Roto Rooter because of the excellent job Josh did!

Evaristo Gonzalez

5 months ago

Wayne tech: 3112
Was very professional and clean with his work! After service he made sure everything was working and took his time to make sure everything was clean!
Awesome tech, he definitely knows what he’s doing!

Durrell McCray

7 months ago

The plumber Tim Mitchell was relentless in his efforts to unclog backed up pipes and trouble shoot water issues. He was very professional.

Jake Garver

4 months ago

Quality work.

Yolanda Gerardo

2 weeks ago

Wayne & Trevor
Great workers communicated great great job always will call them. Do you ever need them again?

Peter Honig

10 months ago

Quickly and successfully completed their work.

Edith Carpenter

5 months ago

Wayne Newsome and David Traister

Derek Adams Real Deal Smart Contract

7 months ago

Ryan is a top-notch plumber I will use him all the time.. I've been told by a lot of different plumbers different things but he was very honest and he was very forthright he came right to the point and told me exactly what I needed and he came back the next day and fixed it. I greatly appreciate everything he's done and I would recommend him to everyone thanks again Ryan.. Great man of character I greatly appreciate it..

hardtothinkofaname

3 months ago

Tech arrived on time. Handled the additional work I through at him with out blinking. Very happy with the work performed

Christopher Suh

7 months ago

They came out the next day, explained exactly what to expect and even cleaned up real well afterwards. I appreciated the professionalism that's been harder to come by these days.

Arlen Schweiger

a year ago

Justin was very professional and took time to be extra sure about explaining issues, repair options, etc

Kamil Slaczka

11 months ago

Installed a new sink faucet, arrived under 1HR. Only negative was the price.

Ben Barry

3 months ago

Wayne came out and did an awesome job! Highly recommend.

Malissa Evans Hall

2 weeks ago

The team provided great service and explained all steps taken while cleaning the pipes.

Leo-Paul Giannakis

5 months ago

Cory was fantastic. Communicated the issue, ran out at night and got what he needed to solve our problem so we could have water. Went above and beyond expectation.

Karen Lopez

2 months ago

The Roto Rooter team came out within an hour of calling in the evening when we had a toilet overflow in an upstairs bathroom. The plumbers were friendly and quickly fixed the problem explaining what needed to be done. . Recommend Roto Rooter when you have a plumbing issue, especially after normal business hours.

Jonathan Creel

a year ago

Justin was incredibly professional, and really had my best interests at heart. Great tech!

Talos Travis

9 months ago

Having issues with a clogged pipe. Marco and his partner along with Luke, were very knowledgeable and professional and will definitely be the reason I would use Toto-Rooters again.

Cam Jeffries

3 months ago

Not in my burger at the time but very professional.

Jessie Jones

9 months ago

This guy was awesome he explained himself well he was very professional.

Eric L

4 months ago

It's been quite a month for plumbing issues around here. First the toilet upstairs leaked, flooding the bathroom upstairs and flowing downstairs as well, and the shower needed a new cartridge but was stuck. Not a month after that the toilet downstairs backed up from a root blockage in the main pipe. Ryan helped with the first issue, and Tim with the second. Both were extremely professional to work with and did the job quickly and well. They also scheduled the water mitigation appointments which were also handled professionally and in a timely fashion. I will definitely be working with Roto Rooter for any future plumbing needs!

Reese Burks

9 months ago

Wayne and Ahmad fixed us up. They left the sink cleaner than I have ever seen! Thanks guys!

Trevor Tschosik

a year ago

Pros:- They installed a new water heater within 24 hour notice and it seems to be quality work to my untrained eyeCons:- Upon arrival, the plumber told us it would take about 3-4 hours to complete. It took over 7 hours, which isn’t a big deal, but the water was shut off to the house for 6+ of those hours, including while he was out getting the new water heater and eating lunch. We had to run to the store and buy bottled water so we had something to drink…- He was extremely condescending any time I asked a question about the job- He didn’t install insulation that came with the new water heater.- He didn’t clean up his work area at all. There was trash in the crawl space and on my driveway. He even asked me to burn the box that the new water heater came in, and I was in such disbelief that I agreed.- He left the water heater at our curb, saying Durham county would pick it up for free, which it turns out they don’t service our area, so I had to call several providers to try to get someone to haul it away.

Matt Ludwig

a year ago

Connor was a pleasure to work with. Good guy with honest feedback on what needed to be done. Will absolutely use again.

Robert Finley, Ed.D.

5 months ago

The technician was on time, polite, responsive to my concerns, and completely professional. I am more than satisfied with work done.

Lance Sanders

11 months ago

Mr Wayne showed up and assessed our situation. He was able to give us the exact issue and give us the beat possible solutions with destroying our wallet! Thank you for your service!

Martha Rubish

6 months ago

The technician was very friendly and knowledgeable. He detected and fixed my problem quickly

Heather Berry

5 months ago

Tim Mitchell arrived punctually with a smile and positive attitude. He worked hard to find the best route to unblock our clogged sewer lines. We appreciated his kindness, humor, and tenacity very much! All is clear—-thank you!!!

Ellacyn Ganas

2 months ago

Arrived early. Started with one method to fix the issue before having to go a more expensive route, and was able to resolve the issue and minimize costs.

Matthew Campbell

a month ago

Wayne was prompt in getting out to assess my situation. He was professional and effectively communicated throughout the entire process. Would recommend him to others!

Natalie Khatibzadeh

4 months ago

Tim was very kind and explained the issue with the clogged sink line that goes to the main line. He was thorough and made sure that the clog was completely cleared. Tim also provided a jug of maintenance treatment liquid to keep the pipes clear over time and to avoid excessive service calls. Thank you to Tim and to everyone at Roto- Rooter so much for your help!

Alia Fan

5 months ago

They did a very Good job on fixing the water faucet

Radha Peri

10 months ago

Wayne and Ahmad did a great job. They were very responsive and helpful.

Rana Gupta

7 months ago

They did a great job! On time and solved the problem quickly. Very professional!

Deanna Haynes

6 months ago

Eric fixed our issue in a timely manner, was professional and knowledgeable! Thank you again!

Glenna Jeffries

4 months ago

Great service and they actually cleaned up after! Wayne, tech #3112, was knowledgeable and very professional.

Jason McAllister

4 days ago

The tech they sent out was very efficient and professional!

Star Byerson

3 months ago

Daisy Mae's Kitchen sends a big shoutout to Wayne at Rotoer Rooter-Raleigh. He came out to Hubbs Kitchen, We showed him the problem. He did his evaluation and had everything back to normal in thirty minutes. Thanks to him the kitchen won't be shut down.

Tammy Betts

a year ago

The Tech was great and very knowledgeable. We will call him again next time.

Jeremy Chasak

a year ago

Wayne Newsome came out and took care of our probably and did an amazing job! Highly recommend requesting him to come out to take care of your plumbing issue.

Joe Creech

7 months ago

Wonderful service!

Alban Barrus

3 months ago

Great experience. Tim was awesome.

Phillip Kanas

7 months ago

On time and fixed first visit

elke graser

a year ago

Wayne did an excellent job was courteous and on time. Left the bathroom clean after finishing. Thanks!

Robin K.

3 weeks ago

Wayne, Adam and Aaron were all super professional and nice. They explained everything and answered all of our questions.We had an emergency situation on a Saturday. They were prompt and available within 1 hour of me calling.Never fun to have an emergency but they made it a little less painful.

Daniel LeRoy

7 months ago

Technician was on time, professional, thorough, and took the time to explain the root cause of the problem. I would absolutely use them again!

Catherine Smith

5 months ago

Jerry is the plumber you need! He is fast, friendly and right on time! Thanks Roto-Rooter! I'll be calling you guys every time.

Samantha Widdifield

a year ago

He was fantastic, quick and did it right on the first try. Knew exactly what he was doing and very patient with us. I recommend he get a big raise.

Nic Allen

a year ago

Great help for a plumbing issue we were experiencing. I wholeheartedly recommend for any plumbing issues.

jerry justice

2 months ago

Wayne Newsome
Adam beasley

Paula Spence

4 months ago

I would recommend highly. Very satisfied. They were thorough and informative. Very professional. Excellent 5 star service.

Mary Propst

a year ago

Travis was very courteous and professional . He solved both my problems in a short time. I would request him again

Ryan Beck

4 months ago

Corey fixed my water heater, he went above and beyond. He ran into a more complicated and uncommon fix but was able to diagnose it and get the job done!
Greatly appreciate the hard work and dedication.

Joseph Spears

4 months ago

Very fast response time and service. We had a pipe burst overnight that flooded our crawl space. Upon waking up, finding the problem and calling them, they were on site within two hours and done prior to lunch time.

Blake Eder

2 months ago

Very nice and competent technician.

kimberly Williams

6 months ago

The technician was very professional and explained what the issue was and how it can be resolved. I an very pleased with this visit. Will call this company again .

Tara

3 months ago

Wayne was extremely helpful and helped us continue to work out of hubbkitchens with his fast problem solving skills!!
most definitely recommend 🩷
BE Bakery recommends 100%

Sumit M

a year ago

Roto-Rooter was very responsive and was able to send their technician within an hour of making the phone call. The good thing is that visit is free of charge. Their technician Erik came to the house and was very professional. He clearly explained what was involved and quoted us reasonable amount for the work. He worked very hard to clean the sewer line which was penetrated by roots from the tree in the yard. Finally, he was able to clear the roots from the line. They were also able to show me with their camera the condition of the pipe and suggested corrective action. I am pleased with the professionalism ofErik and the Roto-Rooter team!

Diane Harley

a year ago

Adam cleaned two clogged drains for us. We'd been living with standing shower water for months. Thankfully Adam was able to unclog them. He was here the same day we called and showed up in the time frame that we were given.

Debbie Kight

a year ago

Justin did a fantastic job...very personable and knowledgeable.

Adam Ward

6 months ago

Wayne Newsome came out to clean drain. He was very professional and speedy. Explained what was going on and got things flowing again!

Anna Strawbridge

4 months ago

It took a little time for them to get out but it was Sunday and a holiday so I was grateful to be able to get a same day appointment. The technician was knowledgeable, efficient and professional. I would definitely use them again.

Tim Duffy

6 months ago

Needed the water supply faucets to my washer in the laundry room repaired because they were leaking. Eric showed up within an hour of our call and completed all work within an hour of arrival. Very happy with the results.

Nansi Josey

6 months ago

Joshua repaired my toilet quickly and east with same day service!!

Darlene Cook

a year ago

Great service and good quality!

Emma Johnson

6 months ago

Very fast response

T W

7 months ago

Ryan is pretty professional and did a great job repairing the leakage of the heater.

Richard Anderson

7 months ago

Josh did a fantastic job!

Shamber M

4 months ago

The technicians and support were very professional and provided solutions for our issue. Timeliness to fix it all.

Justin Tosco

a year ago

Victor was the tech today and was excellent.

Tasha Lucas

10 months ago

Wayne Newsome and Ahmad Hicks awesome workers & very professional

Gina Hensley

4 months ago

Fixed the problem quickly and professionally!!

Khalid Yahya

7 months ago

Wonderful team of Wayne and David. God bless

Jackie Pittman

3 months ago

Very professional and courteous.

Caron Mitchell

2 months ago

The 2 workers were great at their job.

Amya Merritt

2 months ago

I called Thursday at 7pm for a leaking hot water heater and they were able to schedule an appointment for the next morning. (Spoke to Karen - she was great!) Eric showed up at 8:30 and was helpful and professional. I have a new hot water heater in less then 24 hours for a reasonable price.

Carla Savage

6 months ago

Josh did a great job diagnosing a leaking dishwasher, replacing, and installing a new one. Professional, knowledgeable, courteous, and reliable. Also helped connect us with mitigation services,

Diane Byrd

3 months ago

My two service men, Wayne and Lucas from Rooter-Rooter, were fantastic. They both were so knowledgeable about my problem of a blocked drainage pipe from my toilet to my septic tank.Rooter-Rooter are truly blessed to have these guys working for the company. They definitely give Rooter-Rooter a good name. I would recommend Rooter-Rooter to anyone that has a plumbing issue.

Ron Woodard

5 months ago

Unclogged gutter underground drainage pipe

Mike Wilkerson

4 months ago

Professional, friendly and knowledgeable.

ML Berg

a year ago

It's always a great 👍🏿 experience. Jason is the 💣 💣 bomb. Very knowledgeable, and we were lucky to have him 2x.

Maggie Jordan

a month ago

Very personable and professional. Work was careful and thorough.

Ana MArie Rivera Jones

a year ago

The young man that came was very very knowledgeable and very very professional. Performed his work quickly, I will definitely use them again if needed

Clarrisa Grady

10 months ago

Excellent service! Excellent technicians! I will be using this business again

Molly Matlock

7 months ago

We had a clogged main and were not happy that we suddenly couldn't shower and had to go to the Food Lion to use the toilet. Tim Mitchell immediately set my mind at ease and even had me laughing through bad plumbing news. He also offered pithy wisdoms that I wrote down. I'm quoting him in a work presentation. And Tim knows his stuff! We didn't know much about roto rooter before and weren't sure who to call. I'm glad we made the choice that we did. It was such a relief to be greeted by someone who has the experience and expertise to accurately and quickly assess a major problem, offer the right solution, and keep us calm and even happy throughout. Tim was able to readily identify the source of our blockage and to get a camera technician over to show us where tree roots were growing through our old metal pipes. Both Tim and Gordon were communicative, clear and jovial. Can't say enough good things. Tim has great plumbing skills and people skills! Thank goodness. We were in quite a plumbing pickle before.

Shayla Robinson

4 months ago

The service was fast and efficient. The technician was very knowledgeable to diagnose the problem quickly and fix it. Would defuse again if needed.

Puneet Jolly

4 months ago

Great work after hours and at a reasonable price

ETHEL EDWARDS

3 months ago

MR. Wayne did a great job he came after another plumber and fixed the problem right off gate yes he save the day and fixed other people problems thank you very much with your helpful self you deserve a raise and very good at your job thank again Mr. Wayne

Kasey Kirks

4 months ago

Timely and professional!!

Lyra Pérez Dumdum

2 months ago

Roto-Rooter was very professional. They came with all the tools needed to finish the job. They were upfront with the cost and didn't charge me just to roll the van to my house. Erik and his trainee Adam did a fine job.I highly recommend them!

Keisha Peacock

4 months ago

Joshua was very professional, polite and knowledgeable. He explained his assessment thoroughly and went the extra mile to ensure that our drain was cleaned properly.

Paul Hinrichs

3 months ago

Excellent service and friendly technician

Jim Rigsbee

a year ago

Did not have the right tools for the special faucet. Went above and beyond to go purchase the right tool and fixed my leak. I really appreciate getting the job done today.

Emily Crenshaw

5 months ago

Technician was professional and thorough by carefully inspecting the points of issue. The diagnosis and treatment of the problem were carried out very steadily. He diagnosed a further roots in pipeline problem that only a camera technician could detect and resolve. Overall very well done and we muchly appreciate the time taken to come to our house.

Berekel White

5 months ago

Marco and Calvin came to the house on an emergency call with limited information on the problem. They made sure that the problem was diagnosed properly and then worked till the problem was gone. They were very kind and talked me through everything that was going on. Together Marco and Calvin saved me time and money in the long run which is phenomenal. Next time you call this company in the RDU area ask for Marco and or Calvin, they will get the job done!!!

serissa

5 months ago

Wayne and his trainee David were very professional and informative. They were patient and answered every question that we had. I couldn't ask for better service. Highly recommend.

Chris Reed

9 months ago

Wayne was professional and efficient

Gang Cui

2 months ago

Very thorough service!

Joseph Orosz

9 months ago

Wayne was fantastic!

Phi Mu House Corporation

3 months ago

Mr. T.I.M. evaluated all of underground drainage issues from gutters and downspouts around a large house. He informed us of how the water drains away from the house as he jetted drains to clear clogs and debris from tree roots and leaves that had built up over time. All drains running great at the end of the day!

C Little

2 months ago

I had a serious plumbing emergency and I honestly did not know how I would handle it. My daughter called RotoRooter and they not only showed up, but they showed up on time. The technician (Marcos) was polite, kind, professional, patient, had an excellent attitude, and he listened! He walked me through the process, showed me what and where the problem was, and he solved my issue. He also took the time to explain what steps I would need to take going forward to make sure my issue did not reoccur. I was hesitant to call - but I am so happy I did!!! The level of service Marco provided was above and beyond what I expected!!!! Kudos to Marco for an outstanding job!!!!! H. Little, NC

Zoe Tomczak

2 months ago

Wayne & Adam. Cleans up well!

America Escamilla

11 months ago

Wayne did a great job working on the house! Efficient and communicated well!

Jen Johnson

5 months ago

Joshua was very professional and knowledgeable—he took great care in explaining and fixing my crawl space issue—5 out of 5 stars!

Leah

11 months ago

The servicemen we're quick and responsive. I will definitely call again if I have concerns!

G Hirschfield

a year ago

Professional and Knowledgeable. Took care of the problem in short order. Great service!

D. Byron

11 months ago

Wayne Newsome was very professional, polite and courteous. He came on time and did a terrific job, I am very pleased with his work, and he also cleaned up after he was done, I will not hesitate to use him again. TOP JOB!! Thanks Wayne!!!

Ryan Moeller

5 months ago

Josh was awesome! Fixed our problem quickly and professionally, 10/10 would recommend and use again. Give Josh a raise, he’s the man!

Steve Miles

4 months ago

Plumber came out to fix a drip in the shower (Starkey, I believe his lapel said). We thought it might be the cartridge that needed replacing, but he showed me it was just dripping from the leftover water in the shower head. Very honest, very good at explaining the issue. Didn’t charge me for the visit.

Kathy Howard

8 months ago

Friendly, thankful to have the fix on Christmas Eve!

Joshua Peavey

5 months ago

Main drain was completely clogged on Easter Sunday evening. Water coming up in thr downstairs shower basen. Their guy Joshua S. was very fast, thorough, and cleaned up the area nicely. Very happy with their service

Ken Barna

8 months ago

Very professional, excellent job

Kat Tucker

a year ago

Connor was professional,timely and knowledgeable in solving problems with job. A true gentleman.

John Tate

5 months ago

I had a p-trap leak under the kitchen sink, as well as loose piping.

Torrell Arnette

5 months ago

Tim was very professional and knowledgeable on his job and in his profession would recommend Rooter to other potential customers and Tim as a service technician ⭐️⭐️⭐️⭐️⭐️

Olivia Foshay

5 months ago

Came out on Easter Sunday to auger a toilet…a few hours later it wasn’t working again. I called them and David and Wayne came out, found a Bobby pin deep in the toilet. Working again, appreciate the follow through!

Uchechi Nwokocha

6 months ago

Cory did an awesome job breaking up the sewage blockage. He explained everything in great detail. I have no problem calling them if needed in the future for service.

Prospero 66

4 months ago

Mr. Joshua Smith arrived within the hour as the Customer Service Representative Ms.Melissa stated during our phone conversation. Mr. Smith was quick, efficient, professional and knowledgeable about the job task he repaired. Thank you.

Kareen Taylor

6 months ago

Good Quality Work

John Capers

3 months ago

The technicians discovered the root cause of our problem that we’ve been experiencing since February 2023. I’m very grateful for their prompt and thorough work!

Felix Kollmannthaler

3 months ago

Easy fast response, prompt analysis and fix. Toilet drain clogged up. Recommend!

rita Gorman

5 months ago

Excellent service

Chandler Alm

5 months ago

Had the stop valve snap off at the top of our water heater tank. Guys were very timely for appt and were able to fix quickly. Much appreciated!

Marcus Dublin

5 months ago

The two services rep were great and did a fast and professional job!

Alexander Tropsha

9 months ago

Came promptly and fixed the drain problem. Courteous service.

Brenda Harrison

10 months ago

Starkey offered professional service and I would highly recommend him to my friends and neighbors.

Jon Flemer

a month ago

Roto Rooter was Johnny on the spot they made a bad situation very pleasurable

Tara Britt

7 months ago

Joshua Smith was excellent. Very professional, polite and efficient. He’s the type of employee every company would want.

Paul Lee

2 months ago

Marco was excellent! Very informative had it fixed in about 30 minutes!

Steven McKinley

4 months ago

Corey was the technician who helped with major repairs in our bathroom. He was punctual, professional, and very knowledgeable. Highly recommend and would use again.

Lu VL

8 months ago

Fast response. Great customer service. Tech was great and knowledgeable, and was able to fix an issue eventho it took him a bit longer than expected. But job is done.

Gaelen Campbell

4 months ago

Very professional, answered all of my questions and gave trouble shooting tips.

charles atchinson

5 months ago

It all good

Jessica Dale

6 months ago

Tim was great!! He cleaned up after himself and got it cleared so my compressor room isn't flooding.

SD Carrier

3 weeks ago

Jerry did an excellent job with a very tough clogged drain - thank you!!

Chris Goodnight

2 days ago

TIM was awesome! Got here on time, gave an honest appraisal of the situation to set expectations for cost, fixed my issue and explained the problem clearly. Outstanding service!

Roto-Rooter Plumbing & Water Cleanup