Best Emergency Plumber in Durham NC

worst plumbing experience I've ever had. Owner moaned, groaned and cussed all while doing his job. I was extremely uncomfortable and ended up having no confidence in his work. His behavior made me wonder why he is even in plumbing. Can't recommend!

Nate and his helper (whose name I've forgotten) were polite, tidy, professional and friendly. They did a great job installing our new water heater, including dealing with some special requirements we threw at them. I was particularly pleased by the fact that they showed no displeasure when I asked them to mask up inside our house - very different from other tradesmen, who roll their eyes and groan and otherwise let you know they think you're stupid. After years of searching, I have finally found a plumber I can welcome into my home with confidence.

Dale was on-time for an appointment. He quickly diagnosed and repaired the problem with the toilet. Very professional and reasonably priced. I will definitely use Plumbserve for future plumbing needs.

I have nothing but praises for my experience. I was given a window of 8:00am to 11:00am. Edwin and (I forgot his associate's name) showed on time. They were friendly, professional, warm and patient with me. They worked efficiently and were respectful of my home. This is completely contrary to the service I received from a competitor. He showed late, did not cover his work boots, tried to bully me into additional work and was extremely very unprofessional. The competitor, Happy Home, wanted to charge me $525.00. Pure-Line's cost was $236.00.

Did an excellent job.

This is the third tech that has come out to look at my systems zoning issue.The first tech stated it was the nest.The second stated it was not and they fixed the system under the houseThe third just left and stated it's workingI just went under the house to check the zones and two of them do not have power and one has no wires running to it for power at all.Before the tech left I explained this as part of the issue which still was not resolved.The one that is working has lights and can visually see close and open.

We had a water emergency on a Sunday night and Joshua was fast and professional. Got to us in less than an hour and now all is great. Thank you thank you thank you thank you!

Rapid response - made getting a backflow preventer inspection and filing it extremely quick and easy - great doing business with them

We live in an older neighborhood where many houses have developed drainage problems with flooded basements, dampness, etc. Neighbors tried many services (anyone with a backhoe or shovel can bill himself as a drainage expert), and most attempted fixes were inexpensive, but ineffective. Drain Express is far from the cheapest, but the quality of the work is high and completed on time. If there is a continuing issue, they are easy to reach and prompt to remedy any work for which they are responsible. In the long run, Drain Express is definitely worth what they charge and in the long run the quality of the work easily makes up for any initial difference in cost. Drain Express is a family-run business, and Dickie takes pride in his work and is the most knowledgeable plumber I've dealt with in our 45 years in this house.

Lovely customer service
Kind professionals

Technician Wayne was highly thorough and professional in servicing our heating portion of unit, a repair was needed that the warranty covered. He clearly explained then performed repair prior to completing maintenance.We highly recommend Wayne and the Happy Home Heating & Cooling team to our neighboring areas.Sincerely,Darrell & Rhonda Rambeaut

Good job

Starky was awesome! Super easy and efficient repair with same day service. Great recommendations on how to not encounter the same problems in the future. Thank you!!

Corey was very professional and on time. He installed my toilet with no problem. Thank you!

I would 100% recommend this company! I wanted a new toilet installed. I called Frank Polk and he was very professional. Frank came on time and did an excellent job installing the new toilet. He did it very quickly! The prices are fair and Frank educated me on plumbing issues. Overall great communication and customer service.