Best Video Plumbing Inspection in Dallas TX

I’m sure this place is great for emergencies but other than that, I feel a bit like we were scammed / ripped off / cheated. When calling for service, we made it very clear what we were wanting (3 sink faucets installed/upgraded). We kept asking what the standard rate of service is / what the hourly rate is / anything - but the person refused to give us a rough estimate (and while I understand the hesitation to provide any sort of quote that risks a price she could’ve been held to (depending on the customer / Karens of the world), I think it would be better business to have some sort price range to provide potential customers (especially when asked - how could there not be a range of hourly rates??) Anyway, we scheduled to have a plumber come by and check it out because we need the work done. The following day, the plumber was over 2 hours late (we were in fact called prior and warned about this (even though said plumber said he wasn’t very busy that day??)) and we show him what we are wanting (should be fairly simple for a pro) - but then to our utter shock and dismay, he quotes us over $750 for a 2 hour job. ABSURDITY! If the person we spoke to on the phone even hinted that the hourly rate was $150+, we would’ve said no thank you. But per their method of doing service, we are out $70 regardless for them to show up and quote us this insane price. I am sure this is done on purpose and is great for their bottom line but it has convinced us to NEVER want to do business with them again.

I rent my house and I have a property management company that hired this plumbing company. They came to unclog my drain and one of the plumbers told me that I would be charged normally because he found a couple hair clips in my drain but he would make sure they did not charge me for this. I told him if I were to be charged I would just fix it myself as I cannot afford it right now. He assured me I would not be charged at all for this service. Afterwards they went on and billed the property management company extra for the particular service he told me I would not be charged for, which gave me a $95 bill. I called and spoke to a manager from the plumbing company to see if she could resolve this and she said she would call me back that day and never did. This company is very unprofessional and clearly lies to people when they feel like it doesn't matter. They never resolved this issue for me and their head technician who came that day lied straight to my face.

Very professional services rendered at a time most needed. Plumbers were respectful of my house, e.g., they laid runners down so they would not track dirt into the house and they were also personable, caring as to my situation, and I felt comfortable with them while they were working inside and outside of my house.I would highly recommend their company if you need good, hard working and reliable plumbers.

They did a great job replacing old cast iron pipes in my house. Excellent communication, on time and left the place clean.

Whenever a problem comes up and has to do with plumbing I always use AAA-Auger.

I actually had them come out for a quote & hookup but I was able to handle the hookup myself. The quote was for unhooking kitchen appliances as I am having counters removed and new Quartz install. Daron was a very nice and professional young man. The only thing I was not happy with was the booties they used in my house. The booties have rubber on the bottom and therefore left scuff marks everywhere Daron walked through. I would definitely you Daron (Pure Plumbing) again but would ask that he doesn’t wear the booties. Thx Daron

My elderly parents had an emergency hot water heater leak in their attic on a Sunday night, so I called Mr Rooter. Shortly thereafter, I received a call from Matthew who was on another call but indicated that he was assigned to us. He then asked if I tried turning off the water going into the water heater - I had because I couldn't get the valve handle to move. He gave me instructions on what to do and also provided additional direction on how to drain the water heater itself. With that, I was able to do both so the emergency was averted allowing us to wait until the next day to call on a permanent resolution. Matthew's willingness to help us, not only saved us time on preventing further leakage in the attic, but saved us a significant cost for an emergency call. I'll definitely consider Mr Rooter again in the future thanks to Matthew.

My favorite part about Flow Plumbing was that their website says Water Heater Installation. Then when you call on August 5th 2022, they tell you that is not a service they offer. Interesting. Not a company I would want working on my house if they don't even know what service they offer. Yikes ??

Sam is exceptionally good at his work. I will trust Sam any day with our plumbing related issues than any one else. It’s his knowledge and his honesty I like the most.

They never called... was waiting for someone to call so I can get a toilet fixed...

Great company, only place I called that was legitimately open 24 hours a day for emergency slab leak repairs! They were reasonable w/ the price which is always great. They made it out to give me a quote less than an hour after I called, would have no problem recommending these guys to friends and family.

They are very prompt and professional. I highly recommend them for all your plumbing needs!

Eric hill was very efficient, informative, & fixed our plumbing issues in a quick timely manner, define our would recommend.

I love my plumber. She came out to find a leak in my slab, located it, and fixed it in a timely manner. No more issues

They can't be too reliable if the don't answer their phone.

Joshua and Thomas were friendly and knowledgeable.

I made an appointment through their web form and was very promptly contacted to set up a time slot. Tony Lopez was personable, professional and efficient! shower's working like a dream again.

Had a back bathroom that was not draining. Did a quick search a on Craigslist and they came up. Gave them a call and they set a time same day. Later they called back and ask if they could come even earlier which worked better for me. Gus was the tech that showed up. Very professional. Did a great job and showed me the drain on camera after he was finished. I would definitely use them again in the future for clogs or other plumbing services.

Lies about calling me back