AAA AUGER Plumbing Services

Mr Fredrick Dandridge came to service our needs, He was very courteous, patient and informative. He answered so many questions, and cleared up a lot of my concerns regarding the plumbing in the Home. He also advised on the preventive maintenance that was truly a plus. it was so nice to come in contact with someone that didn't do a rush job and explained everything he was doing. i am very pleased with the work done and look forward to working with him again Thanks AAA

I have used this company 3 times now after a referral from my insurance company. All 3 plumbers have been very experienced and efficient. However, I came here to write a review for Peter. He diagnosed and repaired a complex problem with tankless water heaters and recirculating pumps that a few other companies didn’t even think to check. He immediately saw the problem, double checked himself with the management, and proceeded to perfectly fix the problem. After months of troubleshooting, one quick visit from Peter and it was a done deal. Thanks Peter and AAA auger. You’ve got my business from now on.

AAA Auger was great! They fit us in on the same day despite their very busy schedule. Dan was great! He found the blockage & took care of the issue & he also checked the house for any other issues. He helped with our slow drain in the bathroom sink which has been a problem for a while now. He also made suggestions on how to prevent blockages in the future. I highly recommend them & we will use them again if any other plumbing problems come up.

I have been using this company for the past 15 years and they are my go to plumbing company. They are dependable, competitively priced and stand by their work. I’ve had them come out on a weekend as well as a weekday and there are never any extra charges for evenings, weekends or holidays. If you are in need of a plumber then call them!

I’ve used AAA Auger three times now and they’re always great. Peter came out this time and he was friendly, informative and fast. I appreciate that they keep you updated on arrival times and send you a picture of the person coming to conduct the repairs - which adds an extra layer of safety/security. The service fee is more expensive now, but what isn’t these days? AAA Auger will always be my first call as long as they continue to provide such great service. Thank you, Peter!

We have used them twice this year and are very pleased with their prompt service. Frederick came out today and he was very helpful. I would definitely recommend them.

We had a leak from who knows where outside recently. AAA Auger came over right away ON A WEEKEND without an up charge , looked at the source of the leak and took care of it without any hesitation. Since it was related to our irrigation system, they were completely upfront about the possible charges that would be charged by a plumber vs. an irrigation company.We’re ecstatic with the service, reliability, honesty, professionalism, & punctuality.

Frederick was my plumber technician. My toilet was stoped up due to weeds in the pipes. I only have one bathroom which made this repair a high priority. He worked very hard to clear them & get my toilet working properly. He was very knowledgeable, explained each step clearly & most of all reassuring that he could fix it. I was very impressed & had no doubt about what he had to do. He also carefully explained the charges. While the necessity of the visit I was very pleased with the overall experience. He was the best!

I’ve used them twice for two different issues. They really take the time to make sure the issue is repaired. The friendliest people I’ve ever done business with. I’ve worked with Eugene and Windell. I’m just so impressed. I had Bakers Bros out before AAA Auger and they charged me hundreds of dollars, didn’t fix my issue and told me I needed a $2,000 repair. AAA Auger fixed my issue for just a couple hundred. Highly recommend.

After buying our “new” home that supposedly had “new plumbing”, we had multiple issues pop up the first month. Randy, Israel and their supervisor, John, took the time to explain the repairs that needed to be made and offered a fair price for the work. I highly recommend them all for your plumbing needs. I also never felt rushed or pressured to decide on my repair decisions.

Fred arrived at our home on time. He was honest, profession and spent over an hour explaining what all needs to be done. I have never had a plummer explanation so detailed. Good job.

I have used them a couple of times and am very impressed by their service. There is always someone answering the phone and they are on time. The best thing about them is that they do not charge you until they come out and review the need repairs. That allows me to make an accurate decision on whether or not to continue without a trip charge that kind of forces you to proceed because of the sunk cost.

AAA Auger is the best. They were very quick to send someone out to my mom’s house to fix her drain. Frederick was so polite and professional. He got my mom’s sink right in no time. Highly recommend! Do yourself a solid and ask for Frederick.

I would like to thank AAA plumbing for their quick response during Saturday and sending professional and friendly plumber Frederick for solving our issue quickly. We had blocked sewer and spilling of sewer water in our front yard. Frederick was quick in identifying issue and thorough in solving the issue. He took ample time to do his job perfectly. I am more than happy with his service and AAA. I highly recommend their service. Thank you for hiring and sending best plumber.

We used this company yesterday for the first time and they were prompt and very reasonable. Fred was very friendly and took time to explain everything and took care of the problem we will use them in future for all our plumbing issues.

We have always had great service with AAA Auger. We have used them for years. Tonight was no exception. Fred did a wonderful job. We are grateful to have a reputable, honest plumbing company to help us with our home. Thank you to Fred for his hard work!!!!

These guys are the best. We've called them at least a dozen times over the last 8 years and we always get the same guy who knows his craft and does quality work. We've never had an issue with their work once it was done. I would highly recommend this company and it's services.

I am so thankful I found the website and phone number for AAA Auger in Dallas! I highly recommend them! I was needing to find a really good and thorough plumber that would not give up and could get this sewer line clear again, because I had already paid 2 other plumbers that couldn't get it done, sadly. This was rental property with tenants with only one bathroom and that makes life very difficult when nothing works in your bathroom! This needed to get fixed fast! This company sent out Frederick and he is our HERO! He worked so hard to get this done and he is a wonderful, caring gentleman! I am so impressed and will definitely call AAA Auger again and request Frederick! The tenants and my husband are also very thankful to Frederick for saving the day! He is awesome! God bless him!

AAA Auger is not truthful in giving scheduling information. I first called around 9:00 AM and scheduling lady inferred she had a plumber available and would call me back in “2-3 hours to let me know arrival time”. This went on and on over multiple calls from me telling her I had heard nothing back. Finally about 9:00 PM a plumber, Frederick, showed up. He was very polite, efficient, and got the drain cleared. I will probably NEVER call AAA again because of their delaying tactics in providing a genuine and truthful estimate of when a plumber can actually arrive.

My neighbor had AAA Auger come out to look at a water heater that AAA Auger installed less than a year and a half ago. The problem was a pressure release valve. They wanted to charge her over $300 plus parts but didn’t have the part with them. After taking a quick look, I took off the part in about 3 minutes, took it to Home Depot, bought another one and installed it in about 4 minutes. AAA Auger wanted to charge my elderly neighbor over $300 for about 7 minutes of work to a water heater they installed less than a year and a half ago. Would not recommend to anyone. I always say the two biggest ripoff companies are plumbers and mechanics. This proves I’m at least half right.

Big thanks to AAA Auger! Had a clogged toilet on a Saturday. They were at the house within 2 hours and had it fixed in no time. This is our go-to company for all our plumbing needs. Always a good experience. Thanks AAA Auger!

Fredrick did a great job for us. Came out in the evening at a convenient time for us, was friendly and professional, and got the job done quickly and cleanly. Second time using this company and will definitely use again if we need to!

Technician #68 Juan showed up at my front door just in time! I was completely exhausted from dipping water out of my clogged sinks in the kitchen. I told him I was losing the battle and he said he was here to win the war. He had a great sense of humor and a big smile. He did a wonderful job of unclogging the sinks in very little time. During which he gave me some hints about what NOT to put in my garbage disposal. He also told me how to maintain my sinks so I would not need his services for the same issue again. He completely cleaned up the area he worked on, leaving it much cleaner than when he found it. The best thing however was the bill. It was less than he originally told me. I now have a new plumbing company and one I will be happy to tell my friends about!Betty

Mr. Frederick came out super fast and was able to address our issues. He was super friendly and very jovial! We enjoyed talking to him and will definitely use AAA Auger again!

Eric D. took great care of us! He came out and diagnosed the problem quickly and told me we had a minor gas leak that was making a high pitch noise at the hot water heater. Excellent and quick service!

Unprofessional; called to have an estimate regarding a hot water tank and instead of assessing the issue he compounded the problem by opening the valve and spraying water everywhere causing further damage and soaking the area of the attic floor and ceiling below that had already been dried.Not only did he make the problem worse, he left the light on in the attic, left the door ajar, and then hid in his vehicle for over 10 minutes writing up an absurd estimate that is near triple the price of any other plumbing company.Daniel, you are a discredit to the profession.Absolutely unacceptable.

After a roofing job which was good, a bathroom sink was plugged up. We tried varioua methods of opening the drain however nothing worked. We had used AAA Augur before had a few certificates and so went to the phone. Carla did a great job of fielding the call and within a short time Juan showed up. Went to the drain, quoted the price and I said ok. In short order the drain was opened. He cleaned up the area to spotless including the sink. We paid him; had good conversation with him as he worked and after. We appreciate a friendly experienced tech and an understanding company, particularly at my 89 years of age.Thanks AAA Augur. We will suggest others use you too.Edward Hecht

Unsure why they have so many good reviews. I called yesterday at 9am, they said 3 hours and proceeded to call me until 7pm until they said it need to happen tomorrow. Called at 7am, then again at 10am saying they needed more time. I told them last night I was unavailable after noon. They won't schedule an appointment -- rather it seems like you're just expected to make yourself available for days at a time until they get around to you. Worse than the cable guy.

One of the easiest service providers to work with. As a Realtor, I have a lot of requests for this type of work and can heartily recommend them. They are friendly, prompt and professional. Their guarantee is for real! I had to use it once and there was absolutely no problem.

I would like to give a special thanks to Fred with AAA Auger. You came and saved the day for my mom and her plumbing needs. You sir are a class act a we greatly appreciate your hard work and dedication. Thanks again!!!

Great honest service! Frederick is very knowledgeable and friendly. He was on time found the problem and cleared our lines! We are up and running again! I would definitely recommend this service

I had an appointment, they called me at the time scheduled and told me it would be 2-3 hours longer. After waiting 2 hours, I called again and they said it'd be about another 2 hours, but they would call on their way. After waiting almost 2 more hours without a call, I called again, this time to cancel, I could not wait any longer. They did not offer an apology or to try to reschedule.

Mr. Fred was very professional and courtesy, He showed great proud in his work and pleasing

Came out to my home quickly after a plumbing emergency! Fred was my technician and he was very polite and did a great job fixing my sink.

Sorry I did not get a chance to give a better review. Set up an appointment for 1:00. Got a voicemail that it would be 3-4 hours. Called to check on this and she said, well, we don't know when it will be but we will update you.
Four hours later and no update. Very disappointed.

Travis was knowledgeable and diligent. Explained what the issue was and took care of it. Appreciate Andrea as well for keeping us informed on a such a hectic day. Would recommend to everyone.

Frederick was awesome! He came out and ran the snake to unclog the drain going out to the sewer. Great service and great attitude :-)

Have had nothing but great experiences with this company. Plumbers are knowledgeable and very fair. I highly recommend to anyone who thinks they may need plumbing help. And they come out for free! Can't beat that.

They are very responsive and have never had a problem with same day service. Frederick has come out twice and took care of the problem ASAP. I would highly recommend them!

Fred had a great personality and did not mind explaining what the problem was. He was awesome and wish we had more plumbers like him!

I was having problem with my sink caught a clogged up auger plumber came out and did a wonderful job they unclogged it I’ve got a clean sink now thanks to auger plumbers thank you so much excellent work great job thanks again

Juan was awesome. He was prompt, professional and got the job handled quickly. Thank you AAA Auger!

Fred was amazing he listened to everything I tried with my bathroom sinks and fixed the problem immediately!

Spent 300 dollar for them not to fix the problem now luckily the response of the manager was condescending and almost a joke. Anyways I lost my money , just a warning about how my experience was with this company.

Very friendly and professional services. I LOVE that they guarentee their work for up to 6 months!! And they offer coupons as well!!

These guys rock and are good at plumbing. Today Fredrick came out and fixed the issues. Excellent service!!!!!!!

Amazing service! Couldn't be happier with Dylan and Eric. will definitely call again.

Fast, friendly & efficient! Saved us more than once & will continue to be the first ones we call.

Juan was extremely efficient and helpful and solved my problem in a flash. 10 stars to Juan and AAA Auger!!

Good people fair price and punctual. My goto for plumbing needs

On time service, quality work, decent people to work with.

Juan was professional, respectful of the property, quick, and efficient.

Whenever a problem comes up and has to do with plumbing I always use AAA-Auger.

Professional but expensive

Great plumbing.