Description
We have been providing family-owned, professional plumbing services to our fellow Texans for over 60 years. We still show up Free-of-Charge and we never charge extra for nights, weekends, or holidays. We are dedicated your family's health and home. That's why we're DFW's most trusted plumber.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Auger Service, Back Flow, Back Water Valves, Broken Pipes, Circulating Pumps, Clog Removal, Clogged Kitchen Sink, Commercial Plumbing, Complete Plumbing Services, Drain Lines, Expansion Tanks, Filtration Systems, Fire Sprinkler, Gas Leak Detector, Gas Line Repair, Gas Systems, Home Plumbing, Hour Emergency Plumbing Service, Leaking Faucets And Toilets, Line Inspection, Main Water Supply, Periodic Maintenance, Plumbing Supply, Repair Job, Residential Plumbing, Sewage Treatment, Sink Installation, Slab Leak Repair, System Maintenance And Cleaning, Tankless Water, Video Plumbing Inspection, Washing Machine, Water Closet, Water Jetting, Water Meter, Water Treatment,
Reviews
Sharon Harris
4 months ago
This season has been a busy time for plumbing companies and I knew selecting a good plumber with reasonable rates would be difficult. I contacted AAA Auger and even though they couldn’t get me scheduled right away they did keep me informed about their scheduling. Dan called and told me he’d be over to help. Dan arrived and quickly evaluated the situation and explained to me what needed to be fixed. Dan was very professional and quoted a great and affordable rate. I’m very happy with his work andprofessionalism. He calmed down and took care of an unexpected plumbing problemfor our family. Thanks Dan.Sincerely, SharonHappy New Year
Pistol Rivera
7 months ago
Jesus and his partner were awesome. Very professional, knew exactly what needed to get done and articulated it well. Very positive experience overall. This is the second time we have needed them in 5 years. Both times the team went above and beyond to assure the issue was resolved. They were also able to save me a ton of money when compared to other companies that couldn't even make it to me as fast. Overall the AAA team has a rapid response time that wasn't a massive 5 hour window, and when they got here they did a good, solid and honest job. Hard to come by these days. Thanks Jesus
I had some new flooring put in my kitchen and the gas stove had to be disconnected and moved. The installers told me I’d need to have a plumbing company reconnect the line and to make sure there was no leak. I called AAA Auger at 9:30pm on Thursday night and they were at my home the next morning by 9am. Fast, honest, dependable, competitively priced and just the most decent techs. They are so helpful and knowledgeable. This is should be your go to plumbing company.
Bitsy BRUTON
7 months ago
I’ve used AAA Auger 3 times in the past year or so. The guys in the office, Jared being one, are excellent at communicating when they can send someone out and who it will be. Service is timely. The next day, I received a follow up call to ensure I was happy with the service I received. As an educator, I appreciate how both Eugene and Frederick took the time to teach me how systems work and answer any questions that I had. Their helpful tips are also much appreciated. Their information makes me a better homeowner. I can’t say enough about the customer service this company provides. Did I mention the 6 month warranty on their work? Very pleased.
Stefanie Goodman
a month ago
Juan was incredibly kind, on time, and professional. He worked quickly and efficiently and kept me up to date every step of the way, as well as eased my nerves.He fixed our problem in a short amount of time and even provided me with trail recommendations when he noticed my bike.Would definitely recommend!
Josephine Bonner
4 months ago
AAA staff courteous. Contacted me each morning and evening to update me on when they could come. Many customers with burst pipes due to Canadian Artic Blast that affected most of US last week. AAA came yesterday to replace old water heater that went out on Christmas Day. Eric was friendly and professional and so were his helpers. Grateful for the senior citizen discount which very helpful to my budget as inflation has increased cost of living, utilities, gas, food and other costs. Thank you AAA AUGER Plumbing.
Eugene (brisket grill-master, avid Brad Paisley & Cowboys fan) was a dream! He was professional, informative and didn't diss my cluttered home. I couldn't say enough great things about him and AAA Auger Plumbing! They were friendly, flexible & adaptive with times & weather. I will DEFINITELY be using them again!
Jackie Davis
5 months ago
Best customer service I’ve had in years. Peter was professional, knowledgeable and did a great job for us. Was even able to get us a new hot water heater at the last minute. Great job and thank you! I highly recommend them.
Randy listened to our problems and gave us excellent advice. He installed two new toilets for us and we are very pleased with his work. He is knowledgeable and efficient and we plan to call Randy for our future plumbing needs. Thank you, AAA!Linda and Murray
I have been a customer since 2006 Peter has been my technician from 2014, 2015 twice in 2016 and today 2022 let me just say that Peter is very professional ,cordial ,friendly he goes right to work he's got a bit of sense of humor as well! Although, I don't like having a plumbing problem I do like seeing Peter when he arrives !He is a great asset toAAA Auger PlumbingI only use AAA Plumbing
Best plumbing company in DFW, hands down!! Don't bother calling anyone else, just call AAA Auger. Best people, best prices, best service. Juan is the man!! He saved me an expensive repair that another company wanted to charge ridiculous amounts for, and he did it with a smile. Thanks guys, sincerely.
Kathy Jacobs
3 months ago
Randy was extremely helpful and professional. He answered all of my husband & I questions. We will definitely be using AAA Auger Plumbing Services again and we will request Randy. We called several plumbing companies and AAA Auger was the only one that was available on a Sunday afternoon. We had an outdoor plumbing problem during the morning and afternoon and Randy was here within an hour to repair our broken pipes. Great company and great service.
Cody Mitchell
a month ago
Daniel Replaced broken shower head with new one. Very courteous & fast work. Reasonable cost.I’m a loyal customer & I recommend them. They have tested & repaired for us water leaks, unclogged drains, installed disposals, installed outside no-freeze faucet in backyard & more. AAA Auger also services my daughters home plumbing problems.You can trust AAA Auger to do a professional job at a fair price.R CarrGarland, TX3/27/2023Juan & Kenny did a great job cleaning my washer drain so that it doesn’t leak on the floor! So glad to be a AAA Auger customer!! Not only are they hard workers, but they are nice considerate guys who care about the customer & doing a good job!! I will always use AAA!B CarrGarland, TX
Tracey Breadner
2 weeks ago
I called AAA on a Sunday after my hot water heater started leaking in my attic and raining in my garage. They were here within an hour. Eugene was very professional and nice. They did not charge me for the service. Call and gave me a quote to replace my hot water heater.I definitely recommend this company.
Everything regarding our experience was TOP NOTCH professional, from the initial phone call all the way to the final follow up call. Our technician was Wendell. He was very knowledgeable and immediately diagnosed the problem. He thoroughly explained the problem then gave us our options. He took his time making sure to explain the diagnosis and resolution along each step. We have already given recommendations to several family and friends. We appreciate the wonderful customer service and budget friendly repair. It wasn't cheap but we believe the price was fair.THANK YOU AAA AUGER & Wendell
Toby Dossett
4 months ago
Had a gas leak outside. Another plumber told us we had to replace the entire line from the meter to the house because “if it was rusted at the surface it would be rusted the whole way.” That didn’t make sense to me so I called AAA on a recommendation from a friend. Daryl came out early in the morning and said he would dig up where the leak was and see how much had to be replaced. Turned out only the riser needed replacing as the rest of the line was fine. He finished the work in one day. It was cheaper than the alternative and much less invasive to my home and property. Definitely will use them again. Daryl especially was professional and knew his stuff.
Carol McKone
3 months ago
Juan from AAA Auger has been cleaning our tree root infested sewer line for years. He is always pleasant and in a good mood. Works quickly and efficiently.
Someday we will have to have the line replaced but until then Juan and AAA Auger will be making their annual visit.
Randy Hoosier with AAA Auger has now done 2 jobs (different issues) for us within 2 months and he’s been great.
He was friendly, efficient and respectful of our property.
We will definitely use Randy again.
M'linda Lord
4 months ago
My family and I have been using AAA Auger since 2008 - P Holmes is the best plumber! Everyone who answers the phone is polite and helpful; the guys who schedule the services are great; and the plumbers are constantly in contact with me so I know when to expect them.
Jaycen Smith
4 months ago
Dan with AAA was fantastic. We are so grateful he came to help us repair a busted pipe in one of our bathrooms. He quickly figured out what needed to be done and was able to get it repaired in short order. On top of that, Dan was a a kind, patience, and helpful person. He took the time to explain what needed to be done and what it would cost before starting the repairs. He also helped us with a separate (non-urgent) plumbing issue while he was here. The next time we need plumbing assistance, we will call AAA and specifically request Dan. Thank you again for you help! You rock, Dan!
Eugene was recommended to me and I called and had him come out for some pipe clogs. He was very respectful, kind, and quick. Would recommended AAA AUGER and Eugene in need of plumbing work!
Eric fixed both my toilets today. He was very courteous and on time. I've used AAA auger for the past 12 years for several Plumbing issues. I wouldn't use any other plumbing service.
Demarlot Richard
2 months ago
I'm not going to lie, I was a little nervous about the no charge to come out and estimate... I figured it was too good to be true. We'll, I will humbly admit that I was completely wrong. Our technician David came by immediately (free of charge), analyzed the situation and knew right off the back what was wrong. He gave me an estimate for the job beforehand, and also allowed me to think it over on how I'd like to proceed. What can I say? Just a great plumbing service all around, and must I mention: their dispatch is on top of their game! By the way, this is NOT a paid review! I'm just genuinely blown away on how great this company is! I will definitely recommend to others.
Walter Kesler
4 months ago
An experienced plumber worked promptly to clear the drainage problem, and the cost was quite reasonable. We were totally satisfied. AAA Auger has always done excellent work for us.
MELCHIZEDEK SONS TRUCKING LLC
5 months ago
I appreciated the fact that my emergency was handled very quickly. Dan was very knowledgeable about the situation and was able to get the problem resolved immediately. I had a true emergency and AAA Auger understood and took action. Thanks so much!!!
Katrina Kohn
3 months ago
AAA Auger to the rescue! My sewer line was clogged as a result of a remodel and I had no functioning toilet. Israel was able to come out same day, auger my line and save me from having to use a bucket on the patio!
Alicia Chang
3 months ago
Plumber Tim did an excellent job. He answered my many questions about the work proposed. He even notified neighbors that the water would need to be shut off briefly. Highly recommend!
Dorothy Scott
4 months ago
Will use AAA Auger and recommend their Services to family and friends. David the plumber was very professional and did quality work . Very satisfied customer. Thank you.
Robert Denninger
a month ago
I moved into a 1960's built house two years ago and had a midnight pipe burst in a freeze two weeks after closing, needed repairs to my sink, and numerous other plumbing issues. AAA Auger has been timely and fixed everything with no issues. I work exclusively with Tim, who is a great communicator, always gets a clear understanding of the problem, and walks me through the solution. Plus he is hilarious and has a great demeanor. I strongly support this company for multiple reasons: the first is their customer service and professionalism, and the second is there execution in fixing problems. Thank you AAA Auger, and thank you Tim!!
April Snyder
2 months ago
I have used this company consistently for over 10 years. I have built trust with this company, and they just know how to do business the right way! In addition to the impeccable service, every plumber that has come to the rooter rescue, has been thorough in there process of rectifying my plumbing problem as well as their knowledge of the problem at hand. I do not even consider other plumbing companies anymore. I will wait all day for AAA to send someone. Whoever they send has always been great. And they keep you updated on the plumber’s status and ETA. Like I said., I appreciate AAA AUGER.
We have used AAA Auger for several years now. They are responsive, quick, knowledgeable, clean and have always done a great job for us! We’ve never had a team member who wasn’t friendly and professional!
I used AAA 4 years ago for a clogged sewer line. I called all over town and no one could get to me for a week. When I called AAA they said no problem. We will be there in 30 minutes. It was raining, cold, and late night. They arrived early and never slowed down. They fixed it and we very reasonably priced. Fast forward to today. Same thing. No problem, we have licensed plumbers all over the DFW area. Sure enough the showed up early. They texted me with a picture and little bio of the plumber so I would know who to expect. This time he inspected what I asked and he didn’t find anything so he said no charge. I was blown away. Then I asked him to check out why my kitchen sink was draining slowly. He had that fixed in no time. I am a DIY person but they have the expensive equipment so calling them when I reached my skill limit actually saves me money. OBTW be sure to buy them lunch. Thanks again AAA you’re the best!
I am a repeat customer and Israel at AAA Auger is simply wonderful. He is timely, professional, and does quality work. My experiences have always been positive. Thank you Israel.
Jeffrey Miller
3 months ago
Albeit managing wintry ice condition, Daryl was responsive and professional. He was polite and very expedient. The work was A+ as well. I recommend AAA Auger for your needs.
Randy was friendly, professional and very informative. He answered all my questions in great detail. It took him no time to recognize and fix the problem. I highly recommend AAA. Thank you Randy, you definitely made my day!
Ifey Agukoronye
4 months ago
The technician Israel, was on time. He was very courteous and professional. He patiently explained everything to me. I am very satisfied with his work. I trust AAA-Auger Plumbing.
I have used AAA Augur for years. They are very responsive and do a great job. I will definitely use them for my future plumbing needs!
Brenton Johnston
2 months ago
Had a major leak in the garage below our kitchen sink last night: I called to get someone out for an estimate as quick as they could get someone to come out: They sent someone the next morning and fixed it at a low cost. Would highly recommend.
Anna watch this Williams
a week ago
Mr. Daryl is an excellent plumber. Always on time and very very professional as well as knowledgeable. Leaves things very clean. Always a joy to see Mr. Daryl for my plumbing repairs!!!! He is one in a million ????????
Israel porras was the consumate professional. He and Daniel came to my house on a slab leak call. They were extremely professional and knowledgeable of the problem I was experiencing. I had a bad experience involving a leak in my house a couple of years ago which made me very apprehensive selecting who to trust with and in my home.Israel layed these fears to rest and Daniel backed him up. Together I had 36 years with the same company AAA Auger taking on this task and laying my fears to rest.If you need a plumber, no matter how big or small the job, I whole heartedly recommend AAA Auger Plumbing Services.One last thank you to Keenan the man who assisted on the second day. Thank you all for a job well done.
We have used Am. Leak Detection, Billy Go, & Belue in the past 25 year at our home. Nothing comes close to the service AAA Auger & Eugene has provided on two occasions. Highly recommend Eugene!
William Davis
a month ago
I've been using these folks for about 30yrs now. They have always done a great job. I give them my customer loyalty because they deserve it. Can't say that about most companies these days, all in all.
Tim did a good job of diagnosing and fixing our under sink pipe leak. He was friendly and efficient. I would recommend AAA to anyone needing plumbing help.
After a horrible night of our gas decector going off, Dan Schuck, was sent out by Christine early the next morning. Very responsive. Dan was very knowledgeable, professional, courteous. He has a way of making people comfortable in a profession where people feel plumbers are a hit or miss. Dan was a HIT and I will ask for him by name, he knows his business. I will most definitely use this company again Dan,the man, and AAA Auger took care of my problem where two other entities called in the middle of the night had detected NO leak and that was so incorrect. It could have been a bad situation if AAA Auger hadn't taken care of the problem. THANK YOU!!
Hatem Adenwala
2 months ago
Randy did a good job and he knew what he was doing. I was happy with their service.
Joshua Bailey
a month ago
Very polite and professional. Highly recommend. Over $100 cheaper than Rescue Rooter and no call out fee. Was able to fix my problem in about 25 mins. Please consider if you're having any issues.
Mr. Israel was the Master Plumber who performed our service today. Israel was on time, personable and accurate in serving our toilet. I will definitely call AAA AUGER in the future for our plumbing needs.
Caleb Jacobs
4 months ago
Peter and Jesus repaired my gas line with phenomenal service. AAA Auger called with an available slot at 7am the day after I called with an emergency at 5pm. I will be using them going forward.
Rakeen (?) did a most outstanding job. He was very polite, knowledgeable, helpful, respectful, and I will request him again if I need their services
Vance Austin
3 months ago
We’ve used AAA Auger several times and have never disappointed. Eugene with AAA always does a great job. Thank you!
I was getting my mom’s house ready after her passing. I couldn’t get the water heater ignition to light. not from this area so I asked a friend who was who they used called them and they were able to get somebody over within the hour because I had an opening and they were willing to fit me right in. The gentleman got the heater working right off only charged me the minimum since it was such a small job for him didn’t take more than 30 mins excellent service.
Tami Kissling
4 months ago
Tim McGrady was very nice and answered all my questions and was knowledgeable in what he was doing. He made me feel comfortable unlike some service people who take advantage. Tim is a good guy and I would recommend him to friends and family.
Israel did a great job, he was on time and efficient and zeroed in on what was wrong immediately. I was very pleased with his work and courtesy. He did a really clean, professional job!
Mary Ann Sanders
2 months ago
Second time I’ve used AAA Auger and couldn’t be more pleased! Highly recommend tradesman Wiendell Jackson. Excellent customer service and very professional!
EUGENE!!!! OMG!!!! He was so professional and KNOWLEDGEABLE about the issues I was having with my water pressure. He worked out in the cold and rain just to make sure my issue was fixed. I would STRONGLY recommend HIM and THIS company! ????
I'm so thoroughly impressed with AAA Auger plumbing service. Not only did they come out right away, they told me the problem and then charged a very reasonable price. The cost was half what I was quoted by other companies. Outstanding Customer Service and kudos to Frederick, the licensed journeyman for coming out during the Cowboys game!!
Angel Carrasco
6 months ago
Last minute leak and a stripped Hex screw later - Auger came to the rescue within a couple hours! Fast, reliable service. Quoted me before starting the work. Price was great and honored my military service with a discount. Will definitely call Auger for all my plumbing needs.
Sydney Harrell
6 months ago
We’ve been using AAA for years and we are always pleased with the quality of work and the professionalism of their plumbers. They are able to get out quickly, and their prices are fair. 5/5 stars!
Water leaks in wall, they found it fast and fixed it without making a big mess. The plumbers were polite and very experienced. I will use them again if needed
Brad Fullerton
7 months ago
If you’re looking for a professional plumber, AAA Auger is for you! Daniel spent the time to troubleshoot a hot water pipe leak in the slab, and he was able to find a more economic solution than other plumbers. Daniel was very professional, personable, communicative, and very thorough. Highly recommended!
pam antratede
8 months ago
Awesome job done by Fredrick. He checked all the sources for my problems, explained and showed me step by step where the drain was not performing and corrected the issue. Also this service was performed on a Saturday evening. I called and they were able to get Frederick outta my residence in 45 minutes. That is what I call customer service. Thanks AAA for great service and Frederick was fantastic. I will use this company again and will ask for Frederick. Thanks.
Hazel Wilson
7 months ago
Knowlegable, friendly. Problem solver. Overall pleased with his expertise. Mr. Eugene did an excellent job of explaining the situation and problem resolution. Thanks for your timely response. Will keep you in mind for future needs. A bit pricey is my only concern. Some discounts should be given to senior citizens/veterans etc. Addendum: discount was applied!! THANKS.
Dan was thorough. He explained the problem and presented choices for repair. He was friendly and professional. We will definitely ask for him again! ??
donna teafatiller
4 months ago
Randy was on time, clean, polite and informative. He worked quickly and I am happy to say I finally have running water again. Would definitely recommend this company.
Have been using AAA for a few years now. They are always available and Juan is cool. I request Juan when I call in, but there are also members of the team who are great. Thanks AAA!
Jungu Olobia
5 months ago
The BEST, most TRUSTWORTHY, most FAIR Plumbing Company!!! Thank you AAA Auger Plumbing for responding so FAST to our plumbing emergency. Your prices and professionalism are unmatched!
Frederick and Eric did a great job! Very professional, providing lots of education and information about their process. Arrived at 6 pm on a Friday night with a smile and great attitude. AAA Auger is the best - always excellent service.
William Frame
6 months ago
Wiendell was prompt, courteous and professional. Fixed our problem in 15 minutes. Have always been satisfied with the service we’ve received from AAA Auger. Would highly recommend them.
Bruce Budnek
5 months ago
Everything went as expected. The two guys who worked on my system were courteous and thorough. They asked if I had questions and explained the 180 day warranty. I am well satisfied.
Michael Crowe
4 months ago
We had a frozen outside tankless hot water heater. I called 1st thing the morning after Christmas and had Jonathan out in the afternoon. He looked at our problems, gave me a price to repair & replace. 2 days later he was out with a team and replaced the units. Very professional.
I've used AAA Auger multiple times. They are always prompt, super friendly and professional and can get out to take care of problems quicker than most and they are well priced. They've cleaned out tree roots, and cleared my lines/cleanouts multiple times (about twice a year) and replaced my water heater. When it leaked, they were on top of making it right the entire process and I couldn't ask for better customer service. I won't ever call anyone else. Y'all rock.
Eugene Williams is a BAWSS. He does great work and doesn’t sugarcoat anything. AAA Auger uses quality parts and employ better people with the experience and know how to get the job done right.
Thanks Eugene!!!!
I have used AAA-Auger for my plumbing needs for years now. They are ABSOLUTELY the best, going over and above to do all they can to provide excellent service at the most reasonable price - with honesty and integrity in the timely performance of each job. Daryl did an awesome job with my shower today! My mother started using AAA-Auger years ago, and I’m so glad she did. I guess you could say that I am now a second generation customer of this wonderful company.
Zel “Suzi” My
5 months ago
Peter was very courteous and professional. He did a good job fixing the burst pipe in my home. I am glad he was able to come out quickly.
Israel has a service a couple of my properties. He is very professional & skilled. I would only requested for him to service my properties.
Leonel Barrera
3 months ago
Jesus was courteous and professional. He analyzed the issue and was upfront with pricing. Kitchen drain is now fixed and draining. Cleaned up after completing the job.
Deborah Mitchell
a month ago
Randy unstopped our clogged washing machine pipe. He repeated the process three times to make sure the pipe that drains our washing machine was completely unstopped & draining properly.
The plumber was friendly and professional and did a great job on our backed up sink/disposal. The price was pretty fair for a Sunday.
Jim Henderson
2 weeks ago
Very fast on a Saturday with little notice fixed the valve and got the water flowing again. Pretty expensive but had no other choice. I would use them again.
Liza Chowdhury
a week ago
Martin did a great job. Moreover, he was polite and kind and professional.
This was such a positive experience. Daryl was professional, friendly, funny, and knowledgeable. The price quoted was reasonable, he didn't try to sell me extra things, and it was quality work. I will 100% use this company again and tell my friends.
Debbie Dacus
7 months ago
It was a weekend when our we experienced a water leak. When we called AAA, they were very kind and responsive. They sent out Randy who detected the leak in the water heater immediately and he repaired it in the amount of time he stated it would take to complete. The work was beautifully done and Randy took the time to explain to me what he was doing and why. I appreciated that so much.
mara berenson
5 months ago
We have used AAA Auger for over 10 years. My husband called them for an emergency on the Sunday before Thanksgiving… they arrived fixed the problem and there was no weekend extra charge. We have used them ever since! Really liked Eugene and Paul!!
The tech was very friendly and did the job quickly. I was very satisfied with the service he provided. The shop operator was also very helpful and friendly. This is my new go to plumbing service from now on.
Peter and Martin were extremely professional and helpful! Was the only company who was able to come out the same day to attend to our emergency!
Michael Brackens
5 months ago
I called several other companies to come unclog the main drain line and was told they couldn't come out because of the weekend and the ones could they doubled the price so with that being said it was going to be Monday. I found this Company and they send mr.jackson out and he gave me a estimate and did the work in the rain,gave me a great price and a discount on top of that they also gave me a 90 day warranty and the others was 30 days if you need plumbing services check this Company out I'm a happy customer today
Joshua Mansell
5 days ago
Juan was at the house within 30 minutes of scheduling the call on a Sunday afternoon. Was quick with addressing/fixing the problem and professional with his service.
We thought for sure our water heater was dead since the hot water stopped flowing. Jesus knew it was a shutoff valve and suggested fixing it with a new flex pipe instead.Really appreciate the honesty and quick response! AAA is now on my speed dial and our neighbors will appreciate knowing this as well.
Great service, super professional Daryl took care of us and explained every detail without charge and fix our problem in no time!
Andrea Nickerson
3 days ago
This is the third time I’ve used this company and I’ve received great service every time. Will be my go to plumbing company going forward.
Fredrick is a professional plumber. He new exactly what to do to solve my drain issues. He actually cares about the customer. I will use this company for all my plumbing needs. Thanks for the experience.
Carolyn MowanVillarreal
4 months ago
Did the shower repair faster than we had been told it could be done by another company. Not only that, but the cost was less than quoted, you can't bet that.
Was pleased with triple a and it's works?? , the information given and recommended maintenance, precise and to the point solved my issue with no problem with added value inform, very professional and courtesy, pleased!! Hope too not need him again,but if I do I know who too Call thanks...
Carlos Marin
2 months ago
We always request Isreal when we call AAA Auger. Very experienced, professional and reliable.
Lisa Smithey
3 months ago
Great customer service!! Eric was fantastic!! He was very friendly, knowledge and joked to make a stressful situation a little lighter!! 4 days of being iced in the house with all of the family and furry family members and the 3rd day no hot water!! We have used AAA for over 13 years and the are the first place I call for any issues! They have a credit service also if you would need it. Fantastic service from the office to the field team!!
Overall great service. This is my second time using AAA Auger and both times the issue was resolved and techs were knowledgeable, nice, and professional.
Fred was very professional he convinced me to hire him for the job he explained it step by step and provided photos and comparisons of materials and what was the better choice
Thanks Fred
Service guy was very efficient and informative about work being done and what needs to be done and the cost. Very satisfied with the service and will call them again for future needs.
Donna Coleman
2 months ago
We have called them for multiple issues and always have been very please. This time was no different. Thanks Tim for excellent service.
Mallory Good
6 months ago
Fredrick was quick and professional. He unclogged our salon sinks and took the time to let me know what we needed to do to prevent it from happening again.
HERB MCCULLOUGH
5 months ago
People doing business with people.Technican explained all the details, $747.00 first hour. For a novice not understanding the technology, found myself speechless. They got the Job done.Yes, I would recommend these two guys
Wilberto Colon
3 months ago
Excellent services. I call in for an emergency services because the bathtub was clogged. The service was outstanding and problem solved the same day.
Bonnie Vance (Bonnie bee)
8 months ago
My water heater was due maintenance of draining and flushed to remove sediment that had collected. David was very nice and professional in getting the job done. In my case I did have alot of sediment and he recommended doing this yearly. I appreciate him taking the time to explain this process to me. Thanks again David.
Daniel (Invoice # 381. 14699 on 2/10/22) repaired a gas leak at the pack nut at our fireplace cutoff/on key switch.He was very professional, honest, worked very quickly but thoroughly and explained every step of the process to repair our problem. He stayed and waited for the gas co. to come back and turn our gas back on.He spoke very highly of the company and stated he had worked for them for 20 years. That speaks volumes for the integrity of the company.We will definitely call AAA Auger Plumbing Co. for all our plumbing needs from now on.Thank you Daniel and thank you AAA Auger for having great employees.The Turners
On time very nice and cleaned up after he was done. Job was done and works great. Daryl has been the best plumber we have ever had.
The technician Fredrick was excellent in explaining every detail pertaining to the job which was repairing my hot water heater I highly recommend AAA AUGER for your heating & plumbing services
Their service is very professional and their technicians very friendly and skilled. It's always a great experience when we have to make a service call and they also do their best to provide the best price, without sacrificing service. Dan is our favorite technician!
Barbara deAnda
5 months ago
I’ve used AAA several times over the past ten years and they have always been prompt, courteous and thorough.
Patricia Stevenson
7 months ago
Fred was great. Very professional and knowledgeable. Answered all our questions. He went above and beyond. We will continue to use him for our future plumber needs.
cesilia guerrero
7 months ago
He knew what he was doing as soon as I told him, what the the problem was he said I know what you talking about I done this many times. And I said thank god and he did the job. I was so happy.
Bart Calahan
3 months ago
Vendell came out was courteous and professional. Got the job done in about 20 minutes. Great job!!
I called on a Sunday afternoon and within an hour I had a gentleman by the name of Frederick arrive and he went to work immediately to unclog my drain. I had 2 bathrooms completely clogged (toilets and showers) and he worked diligently to unclog everything as quickly as possible. I am so, so grateful I called AAA Auger Plumbing Services. I cannot say enough good things about the work Frederick did - he was a lifesaver! Thank you AAA Auger!!!!
Ruth Mullhatten
6 months ago
Called within a hour , the plumber was on the way. The
plumber was polite and finished the job promptly. Explained the cost and guarantee in advance. Really a pleasant experience.
I am very thankful for Eugene at AAA Auger. He’s and expert plumber with common sense!
Barbara Zebrowski
4 months ago
Had Randy here 2 different times, and have been very satisfied with his work.
Barbara Mcmurray
4 months ago
Eugene was very nice and respectful. We will you him again if needed
Michael Campbell
4 months ago
Freeze damaged pipes under sink. Repaired, replaced with PECS. Made the function of the area better than before the disaster.
I called AAA Auger because I had two leaks. The first one was in the bathroom under the floor. The house has an access door outside the house to get under the house to get to the pipe. The technician said that the access door was to small and that I had to make a larger hole on the exterior wall to get to the leak. He did not look at the second leak, gave me an estimate for the first leak and left. I called someone else, they fixed both leaks without having make a larger hole on the side of the house and they charged me the same price Auger was charging just to fix one leak.
I cannot recommend this company enough, and Eugene is the best. They came out same day to fix our drain. He unclogged the drain and made sure everything was working before he left. It was a great value, much less than we were quoted by other locations. I could not say enough wonderful things about this company and Eugene's friendly, fast and efficient service. I am so thankful they were able to get us back in business quickly.
Brian Capener
a month ago
Tim McGrady did a great job. Fixed 2 things and recommend!
Called them last Saturday and Fred came out and got us back in service. No fun having a clogged sewer line! Thank you Fred and AAA Auger.
Knowledgeable, professional plumbers. Can often come within 30-45 minutes. Always on time or they notify of any delay.
Anthony Davis
5 months ago
Quick response and the technician was very professional and explained the process as the work is done. I Have used this business several times before and always satisfied with the work.
Aaron Kaufman
4 months ago
Daniel fixed a leaky, noisy toilet, a dripping bathtub faucet and outdoor pipe to the swimming pool. We are completely satisfied!
Did a great job on a Sunday afternoon. Good communication. Only suggestion is to provide drop cloths and shop vac for cleanup when cutting holes in walls, otherwise fast and efficient. Thanks Eric.
Was referred to AAA Auger by an employee of mine while I was scouring the wonderful world of Google to find someone to assist with some urinal clogs. Called AAA, within the hour they were clearing out what turned out to be a very difficult clog. Very professional, and educational. They even provided a free bottle of urinal drain cleaner to help maintain this issue in the future. 100% reccomend.
Preform water pressure test!! - Very professional and capable of giving details of work done. Excellent service.
Joshua Frilling
a year ago
Will and Jacob were incredibly professional. Will arrived first thing in the morning on a Saturday and was able to identify the issue and set up installation of a new water softener THE DAY OF. The work was quick and looked really good. We immediately noticed a difference in water quality. Plus, Will offered to come back later in the week to insulate the pipes. There's a reason we keep going back to AAA. Bradley installed our toilet months ago, and did a superb job.
I contacted AAA Auger due to a pipe burst between the water meter and the main pipe leading to the home. Lupe assessed the damage and informed me what needed to be done to repair it. Lupe was very professional, courteous, and explained the process with great detail. I appreciated this because other companies will do the work and not take the time to show the customer what work was performed. I trust AAA-Auger's work and their skilled plumbers. Great job, Lupe, and many thanks to Kent and his staff!
julie Albrecht
a year ago
Lupe came to my home this morning to service what was thought to be a clogged drain but was a leak with my reverse osmosis water system which was not of much use to me. He disconnected it for me free of charge so I can get back up and running as I have not had use of my sink, dishwasher and water/ice from my fridge. I am so thankful of his knowledge and help as I have relocated from the chicago area and depend on my brothers for help. I am the least handy person you will ever meet! He was friendly, arrived on time on a Saturday morning and was professional. I highly recommend Lupe and AAA Auger. I called multiple places prior and they were not of much assistance over the phone so it was a pleasant surprise talking to the rep initially when scheduling my appointment. AAA Auger are honest and fair. I will use them for all plumbing needs going forward and feel grateful to have come across them and know they have my back. I can’t express how appreciative I am.
Excellent service!
Wiendell was a wonderful Tech! Highly recommend AAA Auger for your services.
Quick and professional service. I would call them again when needed. 30 day warranty
Byron Rodenburg
5 months ago
Eric DeLeon came out, surveyed the situation ans immediately worked to solve the problem. Excellent repair in a timely manner- job well done
Cheri Houston
8 months ago
Randy from AAA Auger Plumbing, was professional, timely and friendly. He and got the job done! I’m having them do more in the near future and would recommend them highly!
Recently I had one of those unexpected, unsettling plumbing emergencies. Came home to a busted water main and water gushing down the street. After calling numerous plumbing companies and waiting three days for their same day emergency service, I finally found AAA Auger on the web. I called, and within several hours Peter came to our house. After he discovered the source of the problem, he spent a long time answering all of our questions. The next morning he and his crew were here bright and early and quickly completed the complicated repair that even involved pulling a new line under our concrete driveway. Peter's estimate was fair and accurate, his work was excellent, and the cleanup was well done. I highly recommend Peter and AAA Auger.
I have used AAA-Auger for my plumbing needs for years now. They are ABSOLUTELY the best,
Good service, very respectful, honest. Randy did a great job explaining the issue and providing an optimal solution. Reasonably priced service.
Very wonderful experience with Eugene. Definitely would use you guys again and highly recommend to others thank you so much for your service and have a blessed day ??
Israel and his team did a great job on a difficult job. Very professional with a great attitude.
They called in the morning and were here in 30 minutes. Professional work and fixed my leak in less than an hour.
Josabet Wassell
a year ago
We had an ER situation with both of our toilets and AAA Auger sent Eugene who rescued us from a crazy day with the bathrooms!! Eugene is attentive, very knowledgeable, had wonderful customer service and most importantly he found the issue and fixed it right away. We are very grateful Eugene was able to come by and help us on a weekend / after hours !! I would recommend this plumbing service and ask for Eugene!
Betty Manetta
3 months ago
Eric was great fast and very professional. I definitely recommend AAA
Man did I have some problems with my plumbing. Fred and Eugene were great, they worked very hard to get my house draining and installed a new water heater. Fred spent many hours into the night working so that my wife and I did not go without plumbing overnight. %100 would recommend and I know now who to call when I need help with any plumbing.
Priscilla Sanchez
a year ago
Just want to thank Fred with AAA Auger Plumbing Services, for the exceptional service, he was on time, courteous and very knowledgeable and knew right away what the problem was. He explained exactly the work that was needed and gave me his honest professional advice. If you need a reliable plumbing company AAA Auger hires exceptional plumbers. Thanks again Fred!!
The service that was provided by Lupe Carrion was something that is unmatched and amazing to experience. He was on time, personable, helpful, and troubleshooted until the problems with both my shower spouts were fixed. His knowledge and competency was phenomenal but his personality and professionalism is what has my business in the future. Overall an amazing experience with Lupe and the company setting up my appointment.
Cut Throat Finches
7 months ago
These guys are on time and responsive so you’re not sitting around waiting for someone to show up. They came after 5 o’clock, diagnose the problem, and then today were able to fix it completely. Could not be happier with the professionalism and the precision of their work
Have used AAA and Eugene several times and have always been very satisfied
Bobby Hargrove
4 months ago
Daryl did a great job and found a creative way to solve our problem and save us money.
Ernestine Cosper
a year ago
I have used AAA Auger Plumbing Services for years. Every experience has been fantastic, and every plumber sent out has been top notch. July 10, 2021, we experienced our main sewer line backing. AAA Auger was booked and available early he next morning. The dispatcher called back and couple of hours later and said a plumber was available and asked if I wanted them to come out.Fredrick arrived and was very professional, helpful, informative, through and fast! Call AAA Auger in Irving and ask for Fredrick.
Our representative was Wendell. He arrived on time and was very courteous
He did an outstanding job .
Thank you AAA and thank you Wendell
Vincent Mark Music
2 years ago
Gene #176 did a great job moving an outdoor faucet head in my back yard. He came the same day I called for an estimate and let me know what the job would require and gave a good estimate. The next morning her arrived and completed the project which now gives us easy access to the new faucet head and looks professional. Thanks AAA Auger for having a great employee like Gene, who answered every question and made sure the jog was done right the first time.
AAA Auger provides an awesome staff to perform their plumbing services. As the manager of a property management company, I having been using AAA for the past fifteen years. Their Techs are awesome. Frederick and Daryl are two of AAA's awesome Techs. They have provided excellent services for my commercial and residential Clients. And AAA prices for are very competitive. Thank you AAA.
Christin Johnson
7 months ago
AAA Auger and Dan, especially, are great and so easy to work with. We’re able to come out quickly and fix the problem. Polite, respectful, and efficient!
Patric Grimwood
6 months ago
Available when I needed them, prompt and competent found and repaired the leak and left the area clean and tidy. Great service that I can strongly recommend.
Rhonda Nelson
4 months ago
Service was done efficiently however the price was too high for ,1 hr of changing out a faucet....I should have gotten 2 more estimates....
Sheryl Bradshaw
4 months ago
Great service and on a weekend ! Eric was very professional and got everting fixed promptly. Would use again for sure !
Favio Armendariz
8 months ago
Eugene is a very knowledgeable, respectful, and courteous profesional. He is trustworthy, clean, and goes above and beyond his responsibilities to get the work done with customer satisfaction.
Keli Stallings
8 months ago
Wiendell came out and was very friendly and very professional . He fixed my clogged commode . Very nice young man ! I will definitely ask for him next time I need AAA ! Thank You
Keli S.
Brenda Gregory
7 months ago
Fredrick was wonderful,very knowledgeable,,friendly.He actually cared about giving quality service. This company has always given the extra time and effort to do a Good job.
Great professional service. Was clean and neat. Did great job fixing faucet.
Wiendell was professional, honest, and very theral in explaining the plumbing issues I had and what caused it as well as what could prevent it. Would definitely recommend snd would do business again with him.
Michael Robinson
a month ago
Jesus was Incredibly quick to arrive and clear of the drain. Great service!
Eric was very professional and fixed our problem exactly as he described- Great job!
Dan was great and provided professional advices/options regarding my plumbing situation.
I was set to have surgery and the night before we had a late night plumbing emergency. We called and left a message on the overnight emergency line. Natalie called back outside of business hours and after hearing our emergency sent Anthony, a plumber straightaway. Anthony quickly took care of our needs getting us back on schedule. Both the surgery and plumbing event were a success. They were the only company who called back immediately and working with them was a delight. We highly recommend AAA Auger. We will use them for all our plumbing needs.
Donzelle Perkins
3 years ago
I had a plumbing issue with one of my toilets. Paul came out and fixed it in a few minutes. He was very professional and courtesy. He knew exactly what to do and didn't charge for coming out-only for fixing the toilet. He also gave me a discount for disabled veteran. He was wonderful. Put your faith in AAA Auger and Paul.Donzelle Perkins
Everett Darden
7 months ago
This is the best plumbing service around. I am a repeat customer, and can't see calling anyone else. The work is always top rate. Thank you Daryl Robinson for the awesome service.
Replaced flange that they replaced 2 years ago at no charge. Cleaned the drain to make sure it was clear and working right
Fred saved the day! He was super professional and, considering the current pandemic, I really appreciated the extra safety precautions he took while at our house. He fixed our issue with no problem and was really informative about the process. It was also convenient that he was able to come out even though it was later in the evening. The price was reasonable and the service was outstanding. We are so grateful for this pro. Thank you Fred and AAA Auger!
Eugene was our service technician and he was amazing!!! Called to let us know the ETA and was even early. We called on a weekend and there was no charge for coming out last minute or on a weekend. Very professional and friendly. Knew exactly what was the issue. Handled it fast and efficiently. Wore his mask the whole time and was very conscious of finding the best entry point to minimize mess! They will be our plumbing choice from now on!.
Dan Zacharias
4 months ago
They were on time & Eric did a very good job. He really knew what he was doing.
Elizabeth Geihl
4 months ago
Dan was awesome! Very professional and he didn’t stop until he had everything fixed.
Julie Steger
8 months ago
Detailed sewer line replacement, separated from water line, capped off where needed, installed sweep clean out & replaced water hose bibs. Very thorough & kept updating me with photos & explanations.
Holly E. Thaggard
a year ago
We had an incredibly fantastic experience today in San Antonio with Lupe C at AAA Auger. He was such a kind and thoughtful and courteous technician who went above and beyond to help problem solve our water situation and source the best options for new faucets, even texting photographs of these options and then making sure to install properly and inform/educate us along the way. Kudos to you Lupe --we will forever call you!!!
My wife and I had been having issues with our shower getting hot enough for the last 8 months after having a new hot water heater put in. We had the plumber who put in the hot water heater and one from a different company come out and work on our shower and look at our new hot water heater. Both came to the same conclusion that we needed a new shower body component. This piece would have to be custom and would include ripping out dry wall behind our wall with estimates in the $3500 range. After a winter of warmish showers that wouldn't stay warm but for10minutes or so I finally asked for recommendations from a few friends for a plumber they trusted for the big project. Eugene Williams with AAA Auger was recommended highly by a family friend and so we set up an appointment with him. On Thursday, 1/22 Mr. Williams came out and spent 15 minutes going over my problems with me and looking at our water in our bathroom. At that point he said I don't think it is your shower but rather an issue with your water heater. He then checked our water heater and found something that both of the other companies had missed. In the long run he was able to fix our issue for less than $200 and one that should have been caught by both of the others. We were ready to spend $3500 for the fix and that would have been a complete waste of money. We could not be happier and recommend Eugene and his services highly!
Andy Buakong
7 months ago
Pipe burst under front yard. It's was a Sunday, I got plumber Randy 45 minutes after my call. Randy was professional, knowledgeable, and explained everything he was going to do.
josefina bugtai
a year ago
AAA Auger in Dallas,Texas.Special mention to Israel who not only did a good job but also respectful and professional.He was meticulous about his work and did not take shortcuts.He made sure the place was clean before he left.The price was reasonable.Customer service was very good.They called when the plumber was on his way, a delay or needed to reschedule.Overall,I'm satisfied with the service and I highly recommend them.
Edward McKinney
a year ago
I have used AAA Auger since I moved to San Antonio in 2002. Their service has always been timely as well as professional and priced very fair. The plumbers are always neatly dressed, very courteous, and keep you advised throughout the repair process as to what they find and how they will resolve the issues. In addition, their prices are quite fair as well as transparent. They give you an up front price as to what the repair will cost and there's never any surprises. Today, Rudy from AAA Auger came out and cleared a sewer line blockage for me. Not only did he clear the blockage, he ran a camera through the sewer line (at no charge) to ensure there were no other problems with the line--in addition, he recommended a periodic maintenance plan to ensure that I have no blockages in the future. Bottom Line: I count on AAA Auger for all my plumbing needs and I implicitly trust them--they're that good, honest, and reliable.
Jerry Williams
a year ago
I will never in my life use this company. My ex-wife called me regarding her hot water heater not working. There wasn't any water pressure. She contacted AAA augers. The technician came out and conducted a diagnostic of the system. His findings, hot water heater defective (it's brand new, only purchased it 6 months earlier), hot water pipes wasn't installed properly (pipes hasn't changed since the home was built in 1971); he also stated he needed to get a permit from the city to install the new hot water heater. Total cost $3000.00. I got a second opinion from Levy and Son Plumber. After his diagnostic. he just change the hot water line that goes directly into the hot water heater. cost $150. We added another hot water heater sensor $300. Total cost $450.00. Let your conscience be your guide.
Gargi Jethva
6 months ago
Professional and efficient. Prices were upfront with no hidden charges. I will use again and highly recommend this service
Amazing job every time! Daryl is great and very courteous! I highly recommend AAA Auger Plumbing service.
Charles Southwood
8 months ago
Tim McGrady was very professional and really listened to my concerns. I would recommend AAA Auger to anyone who needs plumbing work done.
I will only do my business with this company. My family request Eugene for our plumbing jobs. He is always professional , polite and determined to get the job right. He is worth the wait. It had been about 3 or 4 years since our last call and after all that time we still requested Eugene. Eugene and Eric ( the youngster) is being taught well .They both work as a team. I will not do business with any other company . AAA-Auger is my company , believe me they are worth the wait . You can bank on them ! Keep up the good work !
Water heater decided to leak quite heavily early on a Sunday morning. I am very pleased at quick response. Had a crew here within 2 hours of initial call. Eugene and Efrain were very professional and courteous and had my problem resolved with a new water heater. Thank you folks for excellent service.
I have used AA Auger for years and they are like family to me l have gone through 3 pipes breaking in the front yard to my whole house flooding and it has always been on a weekend.I called and they responded has fast as they could.......on the flood the technician was at my house until 10:30 Saturday night.. Today (9/17) they replaced my hot water and an old faucet. They arrived on time and l had a courteous call before hand. They give a quote before doin anything. Their prices are very fair .... not cheap but then you pay for what you get. Ruben and his team were very nice and friendly and very aware of the protection needed with virus. They a beautiful job and even answered any questions l had about what was going on.They were so great but then so is the company. I highly recommend them!!!!
So of course on a Sunday morning my sewer lines decide to back up. We called AAA Auger Plumbing Services because for one they are open on Sundays and two because they don't charge a weekend fee. Eric and Dylan showed up around 4pm and saved me from a clogged line! They were both awesome. Customer service was their top priority! They explained everything they were doing. When I asked my million questions they answered everyone of them with a smile. As they began reaming out the line they constantly checked the showers and toilets to make sure they were moving water properly. The quality of their work made me a customer for life! Thank you for such awesome service!
Daryl Robinson did a great job. Next time I need a service, I will ask for him. I had a gas leak and he took care of business. He was on time, did what he said he would do. Just a great guy. Thank you so much.
Frederick with AAA Auger came out to my location he diagnosed the issue and immediately got to work he was able to solve the problem in a reasonable amount of time and was very professional and informative
Terri Attebery
a year ago
We have had 3 separate issues since March and Fred has helped us each time. He is very informative and helpful to understand our plumbing issues. Each time they have been resolved quickly and efficiently. Thanks Fred!!!In the past we have had a few leaking faucet issues and on each of those occasions Peter was out and also was quick and efficient. All those issues stayed resolved also. Thanks Peter!!!
Dorothy Scroggins
2 years ago
AAA Auger Plumbing (Eric and others) were exceptionally friendly. They kept us informed every step; from the digging of about 5ft and installing pipes some 30 feet. They worked diligently in the rain.We recommend Auger. After identifying the problem they will tell you what is needed; giving you the charges and they do what they promise.Thank you Eric and the others who came out to help.
AAA Auger has been taking care of our plumbing needs for many years. The quick response from friendly folks is nice and we have never had a problem with their work. Drains, plumbing, gas lines, AAA Auger has always come through. Highly recommend!
Unicornpalacewiththetwinstoo XD
5 months ago
Peter was fantastic! He is actually coming back on Monday to install a new toilet. Very nice man!
Very happy, I highly recommend AAA AUGER. Fair pricing, on time & clean.Appreciate the honesty, professionalism and workmanship.Fredrick is very friendly and I appreciated the plumbing knowledge his expertise.Thank you AAA Auger!
Eugene was very knowledgeable and professional! Took care my plumbing issues in a timely matter. Highly please.
Cherie Almazan
2 years ago
after discovering a leak under my kitchen sink I called AAA Auger to come and fix it. Luckily for me the pipe had just moved out of place. Lupe arrived with a mask and protective wear for my floors which I was happy to see. He explained that the pipe had simply moved out of place and with a turn he simply fixed it. Lupe was very knowledgeable in what had happened and with in five minutes it was repaired. Lupe was professional and quick to find the answer. Definitely would recommend Lupe for your plumbing needs.
Gwendolyn Shingshang
3 years ago
This is the third time we’ve used AAA auger plumbing services. They are very professional and do great work. All three times we have had the pleasure of having Eric Hill do the work at our home and he is very professional and pleasant to deal with. What a great representative for the company. There can be no higher praise than to say that if we have another plumbing need we will call AAA Auger again.
Daryl our Technician was super friendly and kind, he gave us an awesome service. We'll ask for Daryl again if needed in future.
Eugene came out to give me a free quote on a water heater replacement and I couldn't be happier. His original estimate/assessment was absolutely free and there was no pressure to buy. He was quick and knowledgeable and a trip to talk to. The replacement was quick and painless and catered to my schedule. He even gave me advice on things I could do myself to ward off future repairs as well! If you're gonna call- ask for Eugene.
Frederick came out and was great. Very professional and explained everything to me in detail from repair to how the warranty works. Absolutely courteous and nice. He actually showed he cared about his job not let me get this guys money and get out of here. If you call AAA Auger, I would request him to do the work.
Lettie Anderson
4 years ago
Thank goodness for professional and honest people. We have used AAA AUGER several times over the years and every time we have been satisfied with the work and warranties on the jobs. Amongst all of the chaos that we recently went through with a BIG plumbing issue, Joe/181 was so calm and reassuring that it was all going to be ok. His confidence in his work and the ability to make you feel at ease helped make this big problem seem small. Im definitely a devoted customer and will recommend them to anyone in need. Thank you!!
N'Teesha Smith
7 months ago
Fredrick was very knowledgeable of my gurgling toilet issue. It has been solved. Thanks guys.
I tried AAA Auger based on hearing of good work they've done at the place where I work. A 5 A.M. shower-handle disaster (life is funny...) became a non-issue after i contacted AAA Auger. I submitted a work request by email (after shutting off the house water) and got a call before 7. The tech (Randy / RJ) was out here not long after that. He got right to it, worked for a while, realized he needed to go downtown to fetch a part because we had a non-standard valve, and came back and finished it up. Businesslike all the way, showing me the parts and trying to explain to a non-plumber what was going on. The price was at least as good as I would have hoped for the amount of time he spent, and it never seemed like he was doing anything but trying to get our water back to us. Contact with the main fellow at AAA - David Cross - was great: he was right on top of the situation and answered in detail any questions that I had for him.To me, plumbers are like auto mechanics: their ability to make you feel vulnerable to their expertise or to make you feel you have what you need to know, and to create stress or to create relief, is perhaps second only to car dealers (who, overall, are generally better at the stress-inducing part). On the first try, AAA Auger made a bad situation go away in short time, at a good price, and even pleasantly. I'd rather never have to call a plumber, but AAA Auger in on speed-dial after Try #1.
I had the pleasure of dealing with Lupe with AAA Auger plumbing. He was prompt, professional and very knowledgeable and got to the root of the problem quickly all while explaining what he was doing. I will definitely be using them again and I suggest you do the same,
I finally trust plumbers again! After getting completely ripped off by two other large named plumbing companies, I got a recommendation for AAA. Randy came out and explained everything he was doing each step of the way and actually FIXED the issue the other two companies hadn’t. He was up front, priced very reasonably, and went above and beyond to resolve my issue and make sure I was comfortable with the work. I now have plumbers I know I can trust. Thank you Randy and AAA!!!
Great service and our plumber, Fredrick, was super friendly and very knowledgeable of our plumbing problem. He fixed our clogg and got us up and running quickly. Have used AAA Auger before and will continue to give them a call for our plumbing needs. Prices are fair and they are upfront about it, which is much appreciated.
Every prompt and professional service. They also shared a profile of who was coming to our house which helped us feel comfortable and safe.
Frederick was prompt, friendly, knowledgeable and knew how to break bad news gently! My plumbing problem was more extensive than expected and Frederick and his team got it fixed quickly and professionally. AAA Auger and their folks are the best and prices are certainly reasonable. My new go-to plumbing specialists!
We had a great experience with AAA Auger Plumbing Services and John Broughton, the plumber who came out. They kept us very well informed about the expected arrival time. And John performed the work very professionally and efficiently and was just a pleasure to deal with. We will call them again next time we have a plumbing need. Thanks, John and AAA Auger.
Michelle Warren-Reyes
3 years ago
Eric, Jesus, and Fredrick did a great job on my washing machine drain! They came after hours to take a look and provided me a clear up-front quote of the work that needed to be done! All so friendly and helpful as well! I would definitely recommend AAA Auger for plumbing needs!
We had Daryl Robinson come to our home about 2 hours after calling for service. Daryl explained the repairs and why the parts needed to be replaced and said that would stop the squeaking we were hearing in the toilet. While he was here, my mother inquired about her bathroom sink and asked about cost to repair the broken stopper. Daryl did provide a cost for repair but we chose not to have this done at the time. After fixing the toilets however Daryl took the time at no additional cost to pull the stopper out for us. He also stated we could save the sink repair money by simply getting a cheap hair catcher to use in the sink. Now finally our 2nd bathroom is more functional. I don't know if we could have had our toilets repaired cheaper by another company, but I do know we have been charged more from another company for repairing a part of what he replaced. So, due to the professionalism and politeness I will most likely use this company again. I also greatly appreciate Daryl taking time to make the sink functional for my senior citizen mother at no additional charge. The no service charge for an estimate is also a wonderful plus and certainly hope that never changes.
Grace L Singletary
6 months ago
The pipe from my washer was the big problem. He cleaned it. Full of roots. I am glad. Your guys are awesome
The Plumber was incredible! Pricing was extremely fair! Thank you!
Great service ! Paul came out and flushed our hot water heaters and adjusted our water softer today. He came on time and was friendly and went out of his way to teach me about the heaters and softer and show me the emergency shut off , etc. AAA Auger also installed our hot water heaters We will continue to use them for our plumbing needs. I highly recommend them - ask for Paul!Nancy
We had a slab leak at our house, called AAA auger. Eric and Windell showed up and concluded we needed a total hot water line reroute after ruling out more costly options,we agreed. They completed the job in 2 days with minimal damage. Turned out it was covered by our Farmers insurance policy, reroute and damage. Thank God. Eric and Windell were courteous, professional and my Dog loved them. Highly recommended.
Stephanie Cantu
3 years ago
I called AAA Auger and they dispatched service tech Eugene, who was AMAZING!! He fixed my problem within 10 minutes! He was very professional, efficient and knowledgeable in his craft. We will definitely be calling AAA Auger for any future plumbing needs.
Bryan and his partner were efficient and friendly! They were able to complete a 4 hour job in less than half the time. They were patient with our barking dogs and worked around them without complaint. We will definitely be requesting Bryan and using AAA Auger any time we have a plumbing issue! :)
They made a bad situation as good as it could have been. Brian was extremely cooperative and communicated very well. Will definitely ask for him and will call AAA Auger if I ever need a plumber again. Also, price ended up being less than quoted! Thanks for the honesty!
Maira Rodriguez
2 years ago
From the phone call to request the service to the completion they were very nice and polite. Wayne did a great job fixing a water leak on our yard and saved the day! The knowledge and patience were surprising plus he got home before the time expected, so I really thankful to him for getting the water back to my house!
Earl J. Bullock, Jr.
a year ago
I am writing this review on behalf of my 97 year old mother who contacted AAA Auger to unstop her toilet. Every time someone would come out, it would work for a few months and then the problem would reoccur. We have paid over 1400.00 since August of this year. I have called at least three times within the last two weeks only to be told they are waiting on some parts and a technician would call me before the day ended. I’m still waiting to here from someone.
I was very pleased with Lupe’s attention to detail and level of knowledge and how he fixed my drainage. But more importantly on how he was apple to explain it to me so that a non plumber could understand. His professionalism was amazing. Very clear and concise - excellent work!!!! I’d recommend him over and over ... I don’t any anyone to come fix my future problems.
Marsha Halpern
3 years ago
AAA Auger Plumbing is really great. Twice they’ve had to come out on off hours for emergency plumbing problems. Eric and Dylan had to install a new water heater because my old one started leaking badly last night. The guys are knowledgeable and friendly. They cleaned everything up before they left. And they got along great with my big dog. Kudos to AAA Auger!
Ernest Beeler
5 years ago
We used AAA Auger several times in the past. They came to our rescue last week and reminded us of why we keep their phone number handy.We had two issues that Joe took care of very quickly. Joe is a great guy to work with; professional, courteous & thoughtful. He is a great representative of a company we have grown to trust.We keep AAA Auger on our speed dial!
Meredith Miller
5 years ago
Eugene came and fixed my plumbing issue 2 days before Christmas. He was here and gone in 20-25 minutes and was great! Very friendly, answered my questions and knew exactly what the problem was. The price was completely reasonable (especially for a holiday weekend) and there was a 180 day guarantee. Would absolutely call back should I have another issue.
Questionable Edict
a year ago
Frederick was great. Quick service, friendly and knowledgeable. AAA Auger was able to get to us same day, on a Saturday, for a very reasonable price. Thanks!
person generic
8 months ago
There is a reason AAA Auger is the best. Excellent customer service and excellent quality. Daryll is a top quality professional.
Steven Kunkel
3 years ago
My wife and I own several rental properties, so we have had several plumbers to work on them, with confusing outcomes. So we called AAA Auger plumbing they sent out Eugene Williams, his attitude and appearance was great he looked at the problem and gave us a quote that we thought was good. after he finished the work he cleaned up and you could hardly tell he was here. His attitude and knowledge is exemplary. We would not want any other plumbers to work on our properties, we do refer AAA Auger to our friends and family. Thank you for having plumbers like Eugene.
Cookie Kabakoff
3 years ago
This past Monday I realized we had a clog in our kitchen sink. I was not able to clear it, so Tuesday about 2:00 I called AAA to request help. I knew it was going to be a while for the plumber to come out. He did arrive some time after 7:00. His name was Frederick from the Irving office. Even though he had been working most of the day, he was so nice and was able to clear the drain pipe. Thanks you to Fred and as always we will continue to use AAA as we have always had good service with them in the past.
Gayle Robbins
3 years ago
Thank You AAA Auger for your quick response. As always you guys offer excellent service. Your technicians are the best...Randy came today and has been here before...he is always polite, professional, and friendly. We have done business with AAA Auger Plumbing Services for several years and have never been disappointed in your service. Thank You again for excellent service.
I had a clog drain and called a plumber that I had used who informed me that his machine was in the shop. I remember that I had usedAAA Auger so I called and they set up a plumber to come out which was a big relief for me because I didn't know if I would be able to get anyone to get out to fix the problem being it's a Friday mid morning.When the plumber got there he said that he was Fred with aaa auger, he was professional and very knowledgeable and got right to work. In the process he asked me to turn on the water in the tub, Fred was very efficient. And soon I had a open drain. I had forgotten about just how good these guys were, I'm so glad I called aaa auger. Big thumbs up to Fred.J. J. Irby
Venicia Ybarra
3 years ago
We had a clogged shower drain on a Saturday afternoon. We called triple A Auger and they sent someone within a few hours as promised. Fredrick arrived in a timely manner after their company notified us he was on his way. He was friendly and provided with a quote on how to fix our problem. Fredrick was awesome and thank you for sending an awesome plumber to our home. We will be using Triple AAA Auger for all our future plumbing needs.
Tessa Harrington
11 months ago
Excellent work! I called day of and they scheduled me right away! The technician gave me a $20 discount also! Definitely using this company going forward!
From the drain technician and the plumber to the GM and even the owner, the team at AAA Auger were the most professional team we've ever had in our house. Though the work was much more involved than we expected, they took the time to explain our options and looked to reduce costs where they could without sacrificing the quality of the work. They were on time, professional and truly concerned about resolving our issue.I hope I never need a plumber but if I do, there is only one company in DFW that I'd call - AAA Auger.
Irving TX - My elderly dad had a likeage issue with an external pipe. We called around to get an estimate but did not get a fair response from any one until we called AAA Auger. Eric came out on a Sunday and got the whole job done of changing the pipe/faucet within an hour. He was very friendly and gave my dad a senior citizens discount. We are very happy with the service provided by Eric and AAA Auger.
Denise Lester
6 months ago
Wendell took great care of us. He is professional & very polite.
thelma washington
5 months ago
Very professional very nice guy answer to all the questions and made some suggestions I was very pleased with him awesome guy
I am truly impressed with AAA Auger. I’ve had 2 pipe issues over the last few months and the teams that came out here were professional, informative and kind. I got the sense they truly cared and want to educate me on avoiding costly issues down the line. Israel and Daniel are the 2 gentlemen that have worked with me and I can’t stress enough how awesome they were. AAA Auger will always be my first call.
Your plumbers by the names of Max and Jacob are AWESOME!!! They came out to my home and stopped a leak on a plumbing fix that I thought I could handle - no problem (being the proud do-it-yourselfer that I am). I had attempted to replace a water supply cut-off valve near the toilet, but I couldn't get it to stop dripping. I was afraid to torque on it too much and cause a pipe break inside the wall. So I called AAA Auger. They sent Max and Jacob to my rescue. Man, am I glad they did. These two gentlemen were courteous from the start. They analyzed the situation and proceeded to give it a try. I was so worried they were going to have to cut into the sheetrock and weld a new piece of pipe, and that the whole repair was going to cost me a big chunk of change. Turns out the leak was the result of me not tightening the water supply valve enough. Since they do these kinds of repairs all of the time, they possess that MIDAS TOUCH - knowing just how much torque/tightening it takes to fix a problem and avoid creating an even bigger one. Best part of all, is that they didn't even charge me for them coming out and for fixing the leak. I've used AAA Auger in the past, and time and time and again they prove to be trustworthy, and stellar in their customer service: Max and Jacob just confirmed this once again. God bless them and AAA Auger!!!
Maribel ROSALES
3 years ago
AAA Auger was pretty fast to send one of their techs out. Eugene W. came to our house to give us an estimate. He was very nice and helpful. He knew exactly what out problem was and what we needed to do. I highly recommend this company. Give them a call!
AAA Auger was a life saver, pipes were clogged and backing up into the shower-yuck. They came out the same day and Eric Hill did a fantastic job, so nice and helpful. Definitely recommend!
PAMELA GRIFFIN
2 years ago
Jesse #177 and Matt #148 came to my home to replace / install new Bath faucet. My home is older and I wanted to keep the lovely original porcelain tile. Jesse was wonderful! He did a great job and Matt, his helper, cleaned up! I have used AA Auger before and am well pleased.
Robert Pohlman
3 years ago
We asked for service on a leaking bathtub faucet and shower head, requesting a time that would accommodate our providing care and transportation for our grandchildren. The company scheduled a convenient time the next day and sent Stephen to deal with our issues. He arrived on time, was very knowledgeable and professional, gave us a reasonable price in advance and rapidly resolved the shower head leak (which stumped a previous plumber). He also unilaterally adjusted the bill favorably when, despite spending hours working at it, he recognized that an expensive method to access the bathtub faucet would be required as a result of earlier efforts by others to resolve the leak. We highly recommend Stephen and his company for their timeliness and abilities and we will definitely be using them again.
Brandon Boone
3 years ago
I called the AAA Auger service and got Frederick. Frederick did a excellent job explaining what was wrong with my sink and system. And he did a excellent job reengineering the pipes underneath sink and then showing us different ways to flush our sink and sure enough our issue was resolved.Thank you Frederick....great job!
Lynda D Babin
5 years ago
AAA Auger is the best in the plumbing business! We have used them so many times over the past decade, in every house we have lived, and in all our offices. They are always dependable, on time, and efficient. Even on a pinch on a Saturday morning, at all times of day, they are always available to help and pretty much come out right away. There is no job too big or too small for our main plumber at AAA Auger, Eugene. He always arrives with a smile and is able to troubleshoot any issues right away. While many other plumbers charge an arm and a leg for initial service calls and do not respond right away, I know I can depend on Eugene and the team at AAA Auger to take care of us always. Their rates are always fair, they never make us wait, and they do not charge you unless they are able to help you. Thank you for everything AAA Auger! Ask for Eugene as well.
Eric and Martin did a fantastic job installing my high tech water heater. They answered all my questions and responded quickly to a small issue that showed up later. I will get 30 years out of this thing!
Jon S Wakeham
4 years ago
Great experience. Had two clogged toilets and tubs. Called AAA Auger in Irving. They were there faster than I expected, quoted me a fair price, worked quickly with my landlord to gain permission to do the work on the property and cleared the clog lickety split! Their technician was excellent and their office staff was friendly, courteous and efficient. Thanks AAA Auger!
Had some trouble with my toilets flushing and called out AAA Auger. They were out in a couple of hours. Fred came and diagnosed the problem, fixed it, and left everything clean. Fred was friendly, took time to explain what was going on, and gave some tips on how to keep my line from backing up in the future. Appreciate the time he took as well as his good nature. Nice to work with people who want to do the job right and with a smile. Appreciate it Fred.
Blake Clifton
5 months ago
They always take care of any plumbing issues. I have no worries when they are on the job.
AAA AUGER employee, Fred, showed up immediately as promised. We explained the problem. Not only did he listen to us as to where we thought the clog was, but he checked every other place where he thought a clog might occur and explained all the possible ways to clear them. He had a very friendly attitude and we felt very comfortable with him being in our home. Fred knew his business and was not afraid to share his knowledge with us which we thought was very unusual. If this same problem happens again, we would feel very comfortable to ask for FRED.Thanks to AAA Auger Plumbing and for FRED in helping the clog go away!!!
Great experience! After trying to do myself, and with another plumber not knowing what he was doing, Eugene came out on a Sunday and after 1 hour, had everything working and walked me through the whole process. They have many years of experience and that is the only way he was able to “slowly” snake through our clog!
Jessica Hicks
3 years ago
Eugene and Fred came out and did a great job! I would highly recommend these guys to fix your plumbing. They are very informative and are hard workers. Time is not a issue for them. They will stay and work for hours until the job is done. Thank you AAA Ruger for these men.
Marlene Winters
7 years ago
Good service!AAA Auger send Daryl who assessed my damaged hose on my washing machine pipe and removed it within 15 minutes. The only reason I didn't give it a 5 star was the price was a little high for such a small job. Overall nice job!
Lynda Diggles
3 years ago
Fred came out to unplug our sewer backup, he was excellent! He explained everything, showed us what he was doing and was very friendly. His customer service skills are above and beyond and he knows how to get the job done.
Wilma Hamilton
4 months ago
Very good and polite and helpful with my problem, will use your services again ??.
Paula McKinzie
3 years ago
Eric Hill has been to my home twice and every time has done an excellent job. Not only is he professional but he is also respectful. AAA Auger Plumbing Service is the only company that I used but I have also recommended this company to all my family and friends that have plumbing issues.
Christopher Whitney
4 years ago
Called AAA Auger service on Saturday for a leak sink when turned on and scheduled for them to come give an estimate and service on Sunday. Joe Picazo #171 and Paul #150 showed up and was able to fix all the issues that we wanted done on Sunday and answered every question we had on our plumbing issues. Definitely recommend this Company for service if you are in need of any plumbing fixes and do not want to break the bank getting them done. Appreciate the kind and knowledgeable employees that fixed our issues quickly.
We called AAA Auger for a stopped up drain and repairman Eugene showed up less than two hours later. Excellent response and excellent results. Thank you, Eugene and AAA. We've called AAA twice now - once for each of our properties - and I highly recommend this company. By getting the job done in a professional and efficient manner they take the stress out of what can be a very stressful situation.
Our neighbor just had John round to look at their water heater. Before he left he gave me some help and advice about our plumbing issues. He went out of his way to help and assist us. John is absolutely outstanding - we will always ask for him with any future plumbing work we needed doing. The work he did for our neighbor was outstanding. If the rest of the company are like John then you wouldn't want to go anywhere else! They are just excellent!!
Cassie Moore
7 months ago
He came when he said he would,worked till the problem was fixed,stayed to make sure things were right.He was very nice,told us everything he was doing,didn’t take very long.Also he was very professional.Thank you so much.Have a great week.
Fast service, quality work, knowledgeable field and office staff, everyone was helpful, nice and very professional. Bryan did a great job and adequately explained the work he'd done. Would definitely recommend for any plumbing needs.
I had an issue with my master shower water pressure and a little bit of standing water in the shower as well, so I called my trusty plumbers at AAA Auger as usual, and the same day, they sent out Frederick, who was very friendly and professional, and he quickly resolved the issues! This is why I come back to them for anything plumbing related. Good people doing good work!! A++!!
Monica Wells
4 months ago
Fred did a great job. Answered all my questions thank you
Terrence Johnson
2 years ago
Special Thank You to Fredrick for his pleasant and amiable demeanor during my service call. It was a pleasure to meet him and have him in my house to take care of my clogged drain; this was during the frozen pipe pandemic that affected many thousands in the DFW area. Fortunately, I was not one of them!Fredrick is welcome in my home anytime in the future should the need arise for his expertise.Job Well Done! He Deserves A Raise!Terry Johnson
We had a pretty bad leak in our master bathroom that seeped into our bedroom. A neighbor suggested we contact AAA Auger for fast and fair service - that’s exactly what we got. The man who came out was quick, attentive, understanding and informative. I would highly recommend this company!
Lisetta Layer
2 years ago
Very thankful for Fredrick and the superior work and advice he gave us. We called tripleA Auger after another plumber said we needed to replace the main drain and Fredrick saved us thousands of dollars by letting us know that the problem was on the city side and not in our line.
I called in to have someone come out and provide an estimate for a toilet issue. I was told that there was an opening at 1pm and 3pm, I took the 1pm opening. Dispatcher said the technician would call 30 minutes prior to arrival. 1pm rolled past with no phone call. I called shortly after 2pm and Ted advised me that the technician was still working but he would call 30 minutes prior. Shortly after 6pm still no phone call, spoke to Shannon and another excuse. It appears AAA Auger does not have communication as one of their most valued skills so I declined to have anyone come out. If you can't communicate properly then the workmanship may also be questionable.
I Recommend Paul Schuctz for all plumbing service. He is very professional and very helpful and excellent in figuring out any plumbing problems and completed the job he did outstandingly. I gave Paul 5 star plumbing service and work he had in my house and I also strongly recommend Paul for people who need service for plumbing.
Stephen Lazar
4 years ago
I called on a Sunday due to a toilet not flushing/filling properly. Within an hour, Alvin came out to take a look. While he was able to place a temporary fix, he recommended a new toilet. We had been having issues with this toilet off and on for a few years, so I knew it was time and not him just trying to sell me something.He was through with why he was recommending the toilet he was, and we felt the price was reasonable. He came back on Monday, on time, to install. We love the new toilet and the service Alvin was able to provide.This was the 2nd time we have AAA Auger come out to our home. Highly recommended.
AAA auger repaired my outside water leak at the shut off valve. Eric was very polite and did a great job. The only reason it’s not 5 stars is they were very busy and by the time they got out here the first plumber sent didn’t have enough daylight to do the job, so it was 2 days of the dispatcher calling to tell me they couldn’t come yet, I found that kind of annoying.
Eugene was awesome! They came out on Sunday for no extra charge and were great to work with. Eugene was experienced and knew how to fix our problem quickly and efficiently. We would highly recommend this company!
Phillip Zuniga
3 years ago
Called Auger plumbing to give me a price to install a customer provided toilet. Two very polite techs arrived and observed the work requested. I asked how much, tech said let me go to my truck to get you a price. Tech advised me it would cost $407 to pick up and place my toilet with grease ring and bolt in down. $407 USA dollars!!! I understand the over head but this is terrible.Sad thing about this I'm a returning customer with AAA Auger.You thing they would want t to keep returning customers.
from a customer in Hurst (Tim D) - Fred came to our house on 12/1 and just like the prior time he came out here he was so nice and professional and did a great job. having service people come to your house is sometimes a gamble, but with Fred I feel confident we will be taken care of. Very pleased with AAA.
Not recommended. Charged $427.50 for leak detection and said the leak was under our slab foundation in the master bedroom. They said it would cost $3,410.00 for slab penetration and we had to pay half up front. They jackhammered a huge hole in our slab, and Oops, no leak here. They looked harder and found the real leak in our front flowerbed. Dug down about 3 feet to the leak, fixed it, and then wanted another $1,305 before they finished the job. This meant they were giving us a total discount of $400. I was not happy. The plumber assured me he was unable to do anything about the cost, but I could call their local corporate office and file a complaint to see if they would issue a partial refund. After 2 days of negotiation, they would only agree to a refund of $627.50. Keep in mind, we still have to pay someone to come reinstall the carpet in our master bedroom that they left in a mess. What should have been a simple $500-$1,000 hole in the ground turned into a $2,410.00 disaster for us.
Chris Ruckman
4 years ago
Mark came out and repaired a leak coming from a pipe in the wall that was pooling in my bedroom floor. He was professional and polite and best of all calm and quick with his plan to find the source. He gave me his plan then pricing and got to work. Fortunately, it was an easy fix and he finished quickly and cleaned up. Excellent work.
We had several plumbing issues that the technician, Eugene, took the time to repair for us. Now, the stopped up sink is fixed, the kitchen faucet has been replaced, the toilet now fills with water to the proper level, and the bathroom sink faucet is perfect. We called last night and they arrived early this morning to take care of our problems. Would recommend them next time you need a plumber.
I have used this company for many instances. I have always been very happy with their helpful and knowledgeable service. Typically I will use Eugene and this time he brought an associate Efrain. They are both awesome and always thorough I’m explaining the problem. I will always use AAA Auger
I don't plan to use AAA-Auger again. We have used them in the past so we called today because we had water leaking around the toilet. I called around 11:30am and was told that a plumber would arrive around 3pm and I would receive a telephone call when the plumber was on his way to my home. At 4:30pm I had not heard anything so I called the company again. I was reassured that a plumber would be at my home in about 45 minutes and I would receive a call when a plumber was on his way. I hadn't heard anything from AAA so at 8:30pm I called again. After being on the phone for about 5 minutes with the service writer, I was told the plumber was on his way to my home. Since I didn't want to take the chance of the plumber not showing up or showing up 3-4 hours late, I cancelled my request for service. I think the service writer should have called to update me on the status of my service request. Customer service starts at the time the company takes the request not when the plumber reports for the job.
Natalie Aguirre
3 years ago
Fredrick was absolutely amazing!
He was very knowledgeable and walked me through what was happening at all times. He also gave me tips on how to avoid the issue in the future. Thank you so much Fredrick! Definitely use these guys they get the job done!
The wrong toilet was installed. We needed an ADA compliant toilet but we didn't get one. I showed him one of our other toilets which is ADA compliant and told him that I needed a toilet like that one.The one that they installed plugs up when a normal sized dump goes in. I have to snake it out. I am sick of it.Due to their longevity in the business, I had assumed that they did good work at a reasonable cost. Not so. I will not be using them again.
I called late afternoon for a clogged drain line and they had someone out the next morning. Fred was great and explained what he was doing the whole time. He had me cleared out and running again in no time.
The plumber was nice and did a great job!
Kristen Walter
2 months ago
Very friendly and professional. Would definitely recommend to others.
I called early Tuesday morning and service member was at my house within a short period of time. Was able to fix my water heater problem within a short period of time. Ruben Rea hooked us up on same day and provided excellent service. Will definitely call again if the need arises.
Byron Orpheus
3 years ago
We had sewer blockage and Frederick came out and cleared the clog. He then took the time to thoroughly explain the drainage problem and what our options were to solve the issue.Frederick made us very comfortable about our repair and decision to correct the underlying issue. We could not be happier with response and service!
Darlean Smith-Ajao
6 months ago
Randy H. was courteous, timely, and he explained everything every step of the way.
Very poor communication. Called in for an emergency plumbing repair. Was told it was going to be three hours before they could arrive which would’ve put the repair between eight and 9 o’clock in the evening, got a call back with about an hour left in that window saying that they could not come that night. Told him that we needed someone out early, and that we were trying to leave town. They assured me that I would have the first available slot beginning at 7:30 AM in the morning. I got a call at 7:51 saying that they were not going to be able to come for another three hours. I called them back and the gentleman told me that all the jobs had been dispatched out and that “every job carried over to the next day”. Not sure if I believe that having been in this business before. A company this large should never have a client wait a minimum of 6 hours to get to an emergency repair. Understand some of the reviews would state that it was very good work With this being a regulated industry, it should be done very well, their license depends on it. Where you win or lose the review, is with how you handle the customer from the beginning. I’m extremely disappointed and now more inconvenienced. If they had just told me that they could not get to me for another three hours in the morning, it would’ve given me at least enough time to find another contractor. But I guess most people will wait it out and they will still get the work.
Very honest and nice not trying to take advantage of their customers
Kristin Morales
3 years ago
This is the 3rd time we’ve used AAA Auger and we will continue to use them! We needed a broken tub replaced asap, they came out within an hour for a consult- Eugene was amazing! Next day I have a fabulous shower & tub combo! I won’t call anyone else & will always ask for Eugene!
Sharen Truitt
3 years ago
I was driving home from work when I had one of my fog lights come undone. It was dragging on the street. I tried to put it back in but was unable to. I knew I couldn't drive home with it like that. Pulled over but no one would stop to help me. Until Victor Pacheco an employee of AAA-AUGER flagged me down. Got a zip tie from his truck and fixed it so I could make it home. He was very friendly and very helpful. I have never used their services but you can be sure I will in the future. I believe anyone who goes the extra mile should be recognized. So Victor thank you very much from me and my husband.
Irma Anderson
3 years ago
This was my second time using AAA Auger. Eugene was my plumber tonight and he was terrific. He worked on my front bath and possibly saved me from getting sick. I highly recommend this company. Eugene, you are the best!!!
David Lauderback
2 years ago
Ryan, the plumber who did our repair, was so professional and wanted to do a perfect job. He did a great job! We have used AAA Auger in the past and will continue to do so in the future! Thank You!!
Suhaila Robson
a year ago
Eugene came out and was promptly on time. Located the problem with the toilet and had it fixed within less than an hour. Would definitely recommend using him!
Master Stacker
3 years ago
Had a drain pipe crack in a wall. Paul came out promptly. He methodically did a pressure diagnosis to confirm it wasn't a line issue. Then examined all possibilities within eyesight and eventually opened up the wall and found the problem. Fixed it the same day at a reasonable price. Cleaned up thoroughly afterward. Courteous as well. I'm 100% satisfied.
Eric did a great job with the five areas that needed repair on number house. He was very prompt with his work and kept me informed while perform the work. Will highly recommend him for other work.
Called them at 7pm and gave them my info. I was called back at 7:35 and informed I was next and it should be an hour give or take. Was called again at 7:55 and informed they were on the way. They arrived at 8:25 and started to find the problem. Main line had a blockage so they cleared the line. Left a little before 9. Very courteous and professional. The price was great for an after hour service call. I will be using these guys for all my future plumbing needs. Great job AAA Auger.
Thomas Davies
3 years ago
I scheduled a plumber to come out and diagnose an emergency issue and waited several hours at home for them to call back/arrive, then they cancelled on me and rescheduled for the following day. The following day, I made arrangements to be home from work early for the plumbing visit, only to be cancelled on again. Can't comment or review on their ability as plumbers, but their customer service was terrible. Baker Brothers was able to schedule an appointment and stick to their commitment, give them a call instead.
Frederick came out promptly and got to work immediately. He was very friendly and very informative about what he was doing (we’re first time homebuyers and filled with questions). Fair price, great service and friendly personnel, can’t ask for more! Thank you, guys!
As a realtor in the DFW area I recommend AAA Auger Plumbing exclusively to my clients and they are the only plumbers I use personally. A plumber named Ernie came to my home yesterday to check for a leak. Unlike their competitors, AAA Auger did not charge me a service fee (for simply driving to my home) or any testing fees. The tests were inconclusive and I was not charged. I am loyal to AAA Auger because their plumbers are honest, ethical, and hard working.
Avalon Anders
4 years ago
Had what I thought was a loose faucet under the sink, it turned out to be the whole plumbing unit needed to be replaced along with the garbage disposal. Got quoted the price and it was reasonable.Peter was very kind, informative and courteous about his work. Definitely would reccommend these guys and definitely would use them again for any future work.
Jeff Engelke
6 months ago
Awesome price and came out promptly on a Sunday. True 24/7 company.
Fred came on a Saturday and went well beyond what was expected. He is very knowledgeable, and explains thoroughly what, and why he is doing what he is doing. He also instructs you on preventive maintenance that you can do to extend the life of your plumbing. Excellent. Highly recommended, ask for Fred.
Fred was an all-star! He was professional, courteous, explained pricing, warranty, and took me step by step how he was planning to diagnose and solve our sewer line problem. Great experience! Thanks Fred and AAA!
This is the “BEST” experience we have ever had with any trade service technician. Bryan Melton is a master plumber and a fantastic young man! We had lots of work to do and he kept us in communication always. He even came back to our home at 9pm unsolicited at night to make sure the rainstorm did not cause us any further problems. You don’t find service like this very often, I “Highly” would recommend AAA Auger Plumbing Services and Bryan Melton! Gary Cooper Haslet Texas
Tameka Clifton
2 years ago
David (65) was on time. He was very professional and provided accurate information. He explained everything thoroughly and ensured we understood the repairs conducted and the reason. I would truly recommend him to anyone. He is licensed and a professional in his career.
San Antonio: After calling 3 known plumbing companies who advertise on our local tv channels, my fourth and final call was to AAA Auger, glad I did and didn’t desperately go forward with one of the 3 prior companies. Called AAA auger and they were out at my home about 35 minutes later. Plumber by the name of Victor pretty much nailed the problem on point, of course he had no crystal ball in front of him, he stated the possibilities of it being “this or that”, investigated and found the root of the problem I’d have to say in less than a 15 min window. I was in Wow! Especially after speaking to 3 other plumbing companies and them making assumptions and ready to quote me a very high starting dollar. Victor knows his job well & is very experienced as I was watching myself and learning a thing or two as he took the time to explain and educate. Not to mention very polite, professional, sense of humor and HONEST, which was a plus for me as a Satisfied Customer. Thank you again Victor and AAA Auger. Will definitely call you 1st now and if possible request Victor again, if in need of any plumbing fixes & will refer to friends, neighbors and family.
After I exhausted all my handyman skills to clean my drain for my kitchen and washer, could not locate my cleanout pipe, I schedule a appointment with AAA Auger. The Technician show up very professionally, listen what i've done and said no problem we can fix it . The technician who name is Fredrick got the job done with excellent service. Thank you Auger and a very special thanks to Fredrick who a excellent technician and human being.
Wonderful, very professional. And super on time service.
Believing Christian
5 years ago
In the past I have always had great service, however last week had David and it was a poor experience. He and his assistant unclogged my drain to my washer. Took almost 2 hours and over $300.Said the high cost was because they had to go in from the roof of my second floor. Guess what,it had been done several years ago for about 1/2 the price and 1/2 the time. I asked for help on my toilet and dishwasher drain and he recommended I go find a part. I won't be calling AAA Auger again. BYW they were going to charge more, but I complained so loudly they cut the price by $40. Said originally charge $500.
Jaime Sanguino
3 years ago
Frederick arrived on time and he was very helpful to assess the problem. Also, he took the time to do the best job. Overall, he was very professional and respectful. I would call him again if I need plumbing service
Eugene was amazing! He put in two new water heaters for us in a day. He was cheerful and so helpful! We will definitely use him again.
Very impressed with the customer service and the efficient work. Eugene & Eric were professional and very friendly. They were very detailed, I would highly recommend them and AAA Auger Plumbing. 5 stars!
Mr. Harold Weidenhoffer was my plumbing service technician. I appreciate his friendly and courteous demeanor. He kept me well informed and did an excellent job.I would highly recommend AAA AUGER BIG THANKS!!
tinia collins
3 years ago
Fredrick is awesome. He has done exceptional job on unclogging my mainline. He was very informative patient and affordable. Thank you AAA Auger for sending him to me.
I used AAA Auger Plumbing's San Antonio service center for one of our properties. Jaime truly went above and beyond to help us in a pretty dire situation. He drove to Houston and back in the middle of a Friday night to pick up a critical part, installed it, and then stayed all morning to ensure it was properly working. THAT is true customer service. Thank you for being so patient and cooperative with an anxious client, Jamie!
Gloria Russell
3 years ago
Eric and Efram were timely and punctual. I asked a LOT of questions being that I’m no savvy on plumbing and they answered all to my understanding. Very pleasant and knowledgeable. I’ve used AAA for at least 10 years and will continue to do so with these young men as employees!!
Kitchen sink leaking so they came out and replaced the water lines with flexible piping. Took less than an hour and it cost $750!!! After speaking with other plumbing companies and getting their pricing for the same service it is obvious that AAA Auger OVERCHARGED for the job done. Do NOT recommend them AT ALL!!!
Brandi White
4 months ago
Great and fast service and will definitely use them again.
Re Richardson
5 months ago
Juan was friendly, thorough and professional. Job completed well.
Madison Tietz
4 years ago
We recently purchased a flipped home and have had some major plumbing issues. The first time we called AAA Auger, they told us they could have someone out within three hours and ended up having someone to our house within an hour (Israel, thank you). Today we found a leak and had multiple other issues. Dan S. not only got to our house within 20 minutes of us calling, but went above and beyond and was very kind. 10/10 would recommend!
This my go to place for plumbing in Dallas. My family's home is in North Dallas. When we have had any plumbing issues, I have contacted them. They have always had someone out the same day. Very courteous and profession personnel. Very reasonable pricing.
Fast and friendly service! We had a leak from our upstairs tub coming through our ceiling. Daniel Brown was our plumber and did a great job diagnosing and fixing the issues (there ended up being two separate leaks). Would highly recommend!
Stephanie Preston
3 years ago
This place is the real deal. Their knowledge base is robust and they’ve never failed to fix our problem. They provide honest, extremely competitive prices and seem to look out for the customer. They’ve given us options and quotes for targeted work. 100% the best plumbing company that we’ve found in Dallas.
Frederick went above and beyond to get my stubborn kitchen drainage opened back up. It was a challenging case to say the least as my pipes are old and contorted. He cleaned up afterward and really had a cool personality too. Would recommend highly.
Victoria Lawrence
3 years ago
Frederic was professional, informative, friendly. I used another company last year to clear the same drain. They insisted that I needed other services that would cost $2,000.00. I'm retired, limited income with health issues. AAA Auger is the only plumbing company for me
peter walters
9 years ago
I was very dissapointed with this company as after reading the reviews on here I assumed them to be reliable. I called several times and they never picked up then they called back and the guy on the phone was rude and said he was going to send someone out to give me an estimate. When the plumber arrived he gave me a horrible estimate and I was charged for the trip. I found another company that gave me a free estimate I got my water heater replaced everything included great work and service for only 800 bucks. Will not call AAA again
Seth Webster (freshyseth)
3 years ago
Eric came by this morning and cleaned out our main line (sewer line) which was backed up. There were some roots in there and he was able to cut them up and pull them out. It cleared up our problem. Huge help, especially since we had just had another plumber out (which charged $100 more) and while it fixed it temporarily it didn't actually fix the problem.
James Eliasberg
4 years ago
Let me say first that I am not easily pleased or impressed. That said, I LOVE these guys. When a valve broke and I had water threatening my fancy wood floors, they were at my house in 15 minutes. They have come and examined problems and given me estimates for future work and refused to take any money. They have consistently come when they said they would, done what they promised and been friendly, professional and courteous at every turn. Their attitude is simply exemplary - they have treated my problems and issues as their own and acted accordingly. They have earned my praise and my loyalty!
AAA Auger has been my go-to plumber for 10 years ????
Francis Lynch
4 weeks ago
They were very professional and quick
AAA auger is the best company to call for all your plumbing repairs thank you guys for excellent service. Frederick was the service person today he was excellent yeah he educated me as a home owner and I really appreciate him he’s a great asset to AAA Auger
I had a washer machine drain back flow issue. I had baker brothers out here multiple times and A1air plumbing and they couldn’t fix it. I gave your company a try and your employee Fredrick was able to fix it no problem. I will be using y’all for my plumbing needs from now on.
Fred was amazing! Arrived within an hour of calling, diagnosed the problem, gave me a very fair quote and got straight to work. AAA Auger just moved to the top of my list! Thank you!
I have used AAA Auger for many years. They are reliable and give a 30 day guarantee. Israel and Daniel are rock stars!
Eric came today did a fantastic job but I have been trying to get someone out here for over a week someone was supposed to come out yesterday at 7:30 and I called yesterday afternoon I spoken with rasheda and was told by her that she had tried to reach me numerous times which I had no missed calls - she also said she had left 3-4 messages- I had no messages from AAA Auger I would have left a 5 star rating due to Eric’s and EJ work and great performance. I give her a 0 rating due to her lying to me.
Dan Shuck took the time to listen to my concerns and address all the questions I had. Very informative and knowledgeable. Extremely polite, quick service and easy on the eyes. Will definitely use him for any future problems.
Apophia M. Munro
3 years ago
Hats off to Stephen Lopez and Trent Graham of AAA Auger for excellent work in clearing a clogged pipe and replacing two commodes. Service was timely, professional, and friendly. The price they charged was fair.
Danielle Lines
3 years ago
I had an urgent need and it was urgently taken care of! It was only an hour and a half from when I called to when I had running water and flushing toilets! Eric Hill was timely, friendly and knowledgeable. I will definitely use them again. Thank you Eric!!
John Gauthier
4 years ago
I called AAA-Auger on 11.16.2018 at 10AM and they were at my residence within the hour. I had a leak in my main water line near the street. Bart showed up and was very professional and was able to complete the repairs before he left. The price was reasonable and I am very HAPPY. Thank Bart and AAA-Auger
David Kennedy
4 years ago
I called another plumbing service for a major leak that caused the city to shut off our water because of the leak. The other company took 5.5 hours to respond. AAA Auger showed up in under an hour and fixed the problem. Juan was efficient and courteous. He fixed the problem quickly. I will ALWAYS use AAA Auger from now on!!!
Miranda Griffis
4 years ago
Came out on a Sunday within 3 hours of calling. Super nice guy- he gave us information on keeping up with our plumbing and how to avoid future clogs. Fixed our clogged sink and bath tub in less than an hour. Total was 250.
Wiendell was very professional and did great work. Very clean following the work. Very satisfied with the job.
Robert Bruno
3 months ago
Great service, courteous, fair price! I’ve used them many times.
Harold, Doug, and Paul are awesome!!! AAA Auger professionals were skilled, persistent, and kind in dealing with a difficult plumbing job. AAA Auger is definitely my plumber now. I highly recommend.
Frederick did a great job not only fixing our problem, but also giving us tips on how to keep up maintenance on our pipes to avoid future problems. Will definitely use them again!
Original Soul
3 years ago
While I understand that companies such as this have staff already dispatched on jobs, it is really discouraging when you get told that you have a 3 hour wait for assistance and you explain that there is an emergency situation at hand. I called this company at 7am indicating I had flooding toilets in both bathrooms. Was initially told 40 min wait. I called back after 2 hours, was then told 2-3 hour wait. Waited 2 more hours, was told another 2-3 hour wait. I called another company and got immediate assistance. Not recommended.
We're very pleased to have Mr. Fredrick service our home tonight. He was very knowledgeable and understanding. He answered all my questions. He even cleaned up after himself. We appreciate him and job well done!!!
Joe #81 was very professional and courteous.
My family has used AAA AUGER since the 70's. I was told that I may request him personally next time, thank you.
Hansel Varughese
3 months ago
Jesus was great! Knew exactly the issue and fixed it quickly!
Marwa W (Tt1)
4 years ago
I called yesterday and scheduled service for today. I was told I was getting a call this morning at 7 am to confirm the time. Instead I got a call they were running 2 to 3 hours behind. I waited 3 and half hours and no call so with no running water I left my home to use the showers at my gym. In the middle of my shower with shampoo in my hair I get a call. So I rush through my shower to call back as fast as possible. I called them back and told the lady I am taking a shower at my gym to please wait 5 minutes and I'll be there. She told me the plumber can't wait for me and I would be rescheduled 3 to 4 hours till another plumber was available. I was pissed! I waited 3 and half hours could not have my water running cause the leak was bad and you mean to tell me he can't wait 5 minutes for something I am paying my hard earned money for! You guys were not doing a free service I was going to pay for the service and I told the lady it's fine I guess. I also told her I was gonna call around cause thats b.s. I called Benjamin Franklin plumbing and told them what happened. They gave me a discount price for what happened with AAA AUGER PLUMBING SERVICES. and showed up in 25 min! Btw I got a call back from AAA AUGER PLUMBING SERVICES and was told they were sending another plumber but at this point. I got better customer service from Benjamin franklin plumbing that I didn't trust the first company would honor their timing! My plumbing is fixed and I will never use AAA AUGER PLUMBING SERVICES nor do I recommend them! What they did was unprofessional and messed up!
Sharon Bennett
2 months ago
My tech was knowledgeable and very kind and polite
James Schlebus
a month ago
Thorough, price wasn’t bad and very professional.
Erron Bloodworth
2 years ago
Eric Hill was the repairman that came to my home here in Dallas. He showed me the problem and fixed it very quickly. I’ve been using AAA-Auger for years and will continue to use them because of repairmen like your employee in Eric Hill. Thank you
I live in Dallas Tx, they came over to fix my dishwasher and they did a great job! They completely hauled off my old dishwasher and cleaned up the area nicely. They even offered my dogs clean water bowls since the water was shut off this morning. They can depend on me being a customer for life. Thanks AAA Auger!?
Margo Westfall
a year ago
Paul the plumber did a fabulous job. Not only was the workmanship good, he was personable, professional and on time. Highly recommend.
Melissa Gregory
10 years ago
We have used AAA Auger on one other occasion and it was wonderful. After this experience, I will never call them again. It took over 8 hours for anyone to show up and the man that finally did show up was incredibly rude and unprofessional. Will never use again!
Stephen B Munro
3 years ago
Highly recommend AAA Auger. Stephen has been out to our house on several occasions and solved various plumbing problems. He's an expert in his field and very pleasant.
Kristin Waddelow
3 years ago
I was called the morning of the appointment with a window of time to make sure that was going to work for me. The technician was on time, very professional, explained what he was going to do, gave me a quote, and got the job done! Will definitely use them again!
gallons of milk
3 years ago
I recently had a plumbing leak and it was a difficult one to find. Lupe Carrillo went above and beyond to provide the upmost wonderful customer service. His passion for the business is evident in his willingness to resolve the issue. Lupe is the epidomy of what customer service should be. AAA Auger is lucky to have an employee like this . Thank Yall!!!
Wow, what a horrible experience! I called last Friday, 3/13/2015, and asked to have a plumber come out this morning (Monday, 3/16/2015, 3 days later) and was told that was not a problem, that they were wide open Monday. With a morning window (they don't give appointments), all I got all day long were promises that they were still working on sending a plumber to my area, as though I live 80 miles away. I'm 10 miles from their office. The last guy called just before 6PM with the same line of crap, that they were still working on sending a plumber to my area. Then when I pressed him for some kind of evening time frame, he said he actually couldn't say for sure if anyone would even make it out this evening or not. What a run around and just horrible customer service! Don't waste your time with these people! I stayed home all day long with my Monday morning window and now have to start all over again after 6PM with another plumbing company.
Gurmeet Singh
4 years ago
Unreliable and cannot trust this company. They charged a lot of money but their service has gotten worse. Supposed to fix my gas leak...as expected they had to turn off the gas but after the repair they forgot to turn on the gas in places (attic for the heaters). As the weather changed my family noticed the heat was not turning on...given that both units had the same issue at same time...suspect was AAA Auger messed up. After repeated calls to them...no one showed up. I had another person come in and it was basically their negligence. They never turned things back on. Stay away from this so called ripoff company
Picazo and Matt were very professional and went the extra mile to handle my non-standard waste system when the snake wouldn't go. They persisted and got the job done. Thanks
SwingTMJai, Inc LLC “SwingTherapy”
a year ago
Fred was very thorough on explaining and fixing what the problem was. We really appreciate his expertise and will call for him again if need be.
Trent and Victor showed up as scheduled to my house. They fixed the hidden water leakage problem at the Tie-in joint underground after digging it up and locating the leakage point. They gave quality work. I am more than happy with their services.
Josephine Ceasar
4 months ago
You only pay if you want the service. They give you an estimate up front.
Sarah Heinemann
3 years ago
Eric Hill and Dylan McGrady came out and serviced our lavatories and got them running again as they should. Replaced gaskets, and fill valve assemblies. We have used them several times in the past all with great success.
Matthew and his colleague (sorry I didn’t remember his name) were very professional. These guys came out at about 10:00pm and finished repairing the leak in my yard around 11:30pm....will for sure be recommending AAA Auger to ppl with plumbing issues
Curtis Hardin
4 years ago
Had a hot water heater installed Sunday 1-13-2019. Price was expensive, like $1962.50. It was RED TAGGED by the inspector. Not properly installed, needed a electrical disconnect in closet and T&P Line must be copper or PVC. Installer said, he hope inspector would over look that. WRONG!!!! They did come out that afternoon and installed what was RED TAGGED. Hope it will pass inspection this time!!!!! They tried to charge us another $200.00 for this install. Did not have to pay it.
Pamela Tarrer
8 months ago
I appreciated Fredricks explanation of the issue and repair. I will certainly call AAA Auger Plumbing again.
Your Pets Choice
2 years ago
Called for second time to unclog drain. Was told it would be two hours. After three hours I called back only to be told it would be another two to three hours and they would prefer to come the next day. You would think they could have called me instead of me calling them. I believe since it is a warranty job they have no interest in coming.
Doug McPherson
a year ago
Fred came and checked out our problems, gave us a thorough explanation of our options, and got us back up and running. Very courteous and professional.
Benjamin Bracken
2 years ago
Frederick was very friendly, knowledgeable, and explained the problems and solutions very well. Thank you very much!! Will definitely use AAA AUger again and recommend the company to friends and neighbors.
Great service. This is the only plumbing service l have used for the last 10 yrs.
Jeanne Cooper
3 years ago
Paul was awesome, very knowledgeable & knew what the solution was right away. He was also helpful with preventative methods & fixed the faucet that was also not working very well. Great experience!
Pleasant schedulers, tech showed up when promised, and repaired in under 30 minutes. Best experience every time I use this company. Highly recommend them!
Hattie Bunton
3 years ago
Eric Hill came out and he was AWESOME. He was here in a timely manner and did a good job. I recommend this young man to everyone that needs service. KUDOS TO ERIC!!!!
These guys came to fix our kitchen sink. Super friendly, great communication through the whole process. I’ll hire them again if needed...our house is a 1920’s build, definitely won’t be the last time.
Stevie Mitchell
3 years ago
Like family!!! I ONLY call Frederick at AAA plumbing, We have small children and lots of employees...so we are ALWAYS needing a solid reliable plumber. SO GLAD we found them. You will be too.
I'm frustrated I paid an exorbinant amount over $160 wasted 6 personal hours and 2 trips to my property, 3 of their trips and numerous calls to them for making me wait...all to to get the main mounting nut TIGHTENED on a name brand Moen faucet...a task that took the 3rd guy 30 seconds to do. It was a loose faucet for crying out loud. It didnt even leak. He felt bad and reseated the faucet. As a landlord who used to do handyman work, I was not impressed and disgusted at the price of such a simple task. Now disabled, simple physical tasks are no longer possible for me and I feel cheated. There is my honest opinion.
Insanely overpriced - charged $400 just to diagnose the leak then quoted an additional $1400 to repair. I called around and described the problem to two other plumbers - both said it would be between 400-800 dollars to fix. They both also agreed a $400 diagnosis fee is insane and would have charged nothing to point out the leak. $2000 is what they wanted vs. $675 with what I actually paid for another company to come out. I will never call them again and would not recommend them to anyone.
Rodney Tilley
4 years ago
I know one of the plumbers, Bryan HIggins, and he has worked for me in Van Horn, Texas and you are lucky to get a man of his quality to work for you. Good man, and good work ethic, and makes you laugh even when he is telling you your plumbing problem.
I had Eugene from the Irving location come out and inspect my plumping problem & he was friendly, informative & patient. Qualities that are rare now in customer service. I suggest you ask for him next time you need a plumbing issue serviced & resolved.
Theodore Tutor
3 years ago
As a small business owner, and one who feels that honesty and integrity are the key elements to longevity, I only do business with those who operate under this premise.I am a repeat customer, and plan to continue being so!Thanks guys, for the wonderful work and great customer service.
Andre Jennie Lockett
3 years ago
Fred was an excellent plumber today .It didn't take him no time to fix the plumbing .I recommended him to the next customer ,he's a great guy ,great attitude. I love his spirit .He did so good.Now I can wash in peace and if you need a plumber I recommend aaa and ask for fred...Thanks so much
Maxine Lowery
4 months ago
Good service and reasonable prices and great technicians
Michelle Hoskins
4 years ago
Had water backed up in the kitchen close to midnight, called and had Juan here within an hour. He hooked everything up and got us going in half an hour. Definitely would let this company to additional work on my home!
Donova Williams
3 years ago
Fredrick and Wendell was very knowledgeable and professional. Fredrick did a great job of explaining what is to be done and took care of it. The flow is working and I’m satisfied with the results.
Mary Cabrera
7 months ago
Very impressed with the work done, he didnt give up till everything was cleared, very good job!
Fred is awesome. The 6 month warranty is such a good thing.
JANICE DEL PRADO
5 years ago
Your technician David just left. I was told that there was gonna be no service charge to assess the problem whwn i called your office. He went to the attic and told me that he will charge me $167.50 if he has to crawl in the attic to find the problem. He was rude and very unprofessional. I really did not want to put 1 star but it will not let me post this review.
Michael C. Perry
5 years ago
Absolutely amazing service! Water dripping from ceiling in laundry room does not make Mrs. happy. Within an hour and a half of being contacted (on a Saturday), AAA had resolved the problem!
Jesus (375) was on time, friendly, knowledgeable, and went right to work to unclog my floor drain for the A/C condensate line. Would use AAA Auger again. Thank you.
Imogene Arnold
3 years ago
Fredrick did a good job out here today y'all he's a good man I like his work got to keep him on the payroll and give him a raise and a Christmas bonus. This Eddie Arnold speaking take care of my man
Fred provided great service! He came on a Sunday and fixed my clogged drains. Will use again. Thanks Blanca Saenz
Cher Williams
3 years ago
The plumber arrived at introduced himself. He also pointe out the issue price. He made certain that the job was complete and that I was satisfied. Great job.
Brooke Hockensmith
8 months ago
Frederick was so kind and helpful! Also, did a great job!
Had an emergency plumbing problem and fredrick came out immediately and solved my problem. Will definitely call AAA again with any future problems and I recommend this company.
Repeat customer…quality of their work is great.
My experience was not great at first but the follow up from the customer service was superb. They listened to my issue and addressed it immediately. This shows the company cares about the customer's problem and is willing to work with the customer.
Eric Hill was prompt, efficient & professional. He was helpful & answered all of my questions. He fixed my plumbing problem & left my laundry room clean.
Thank you!
Kurt Heimsath
3 years ago
AAA Auger is amazing, especially over the holiday. They were one of the only companies I contacted able to come out and do it for a reasonable prices.
FREDRICK was awesome. On time!! Explained everything! Fixed the issue! I will definitely refer and use AAA AUGER 2436 RIVER HILL DRIVE IRVING location again.
elwetta mitchell
3 years ago
Frederick is a drainage God. He came out and saved the holiday weekend. Thank you AAA Auger for having a great plumbing team.
Alex Alexander
6 months ago
Very good service. The tech is a very knowledgeable person
thank you ??
Isiah Thompson Jr
3 years ago
Eugene with AAA Auger Plumbing arrived on time very courteous very knowledgeable and he provided me with ideas on type of toilet and style and replacement cost and warranty information his information was excellent and it also corrected some ideas that I had previously thought of for the style of the top toilet and that has been correct it now I would recommend AAA Auger Plumbing to friends neighbors and it's also my second time in contacting them and they've been very good and very customer-oriented
Maryann Andrews
3 years ago
Eugene from AAA auger plumbing got to my house earlier than was expected he always has a smile on his face, he's been here many times before and he got the job done fast and with great professionalism.
Excellent, fast and efficient!
He knew exactly what to do..
Awesome Expeditiously completed efficient and Professional
Robert Montgomery
2 months ago
Dave rocks ?? he kick-started my faucet ????????
This review is from my brother Steven Splichal. He wants to be sure Picazo gets recognition for a job well done! He was very pleased with his work!
Terry Brooks-Cardona
8 months ago
Martin was very respectful, courteous and kept me informed about what was going on.
They are not cheap and it hurts the pocket book BUT it is worth it because they do good work and they show up on time. Nice guys when they get to your door too.
AnthonyHegger
3 years ago
Frederick came out took care of the problem it was late night and he was very courteous and professional in his endeavors. He was very astute in going about his job.
Andrea Montuori
3 years ago
Frederick was awesome! Arrived when promised, and figured out our old plumbing system quickly and fixed our issue seamlessly
Robin Peterson
7 months ago
Great service. Quick response and technician was very knowledgeable.
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Albert Guzman
a month ago
They do great work ??
AAAAuger installed out new hot water tank. I couldn’t be happier with the value and service we received. Benny was professional and thorough.
Wayne did an excellent job saturday evening. He was courteous , neat and knowledgeable . Was in and out as quick as possible.CliffGeorgetown
Henry Rollins
3 years ago
The plumber that was sent out today Mr. Eric Hill was very professional, and knowledgeable. I would highly recommend his services as well as your company.
Thank you
Jesus was very skilled and competent.
Jose Portalatin
3 years ago
OK Eugene came to my house to find a leak on the house that was only took him 2 hours I had some plumbers and they'd make a bunch of holes on the walls and they couldn't figure out nothing and eugene came to my house and found the leak and came back next day and and fix the leak for me and he came back next day I am grateful for eugene and the aaa auger team thank you I appreciate everything that you have done.
Frederick came out to fix my sewer line and was very helpful and detailed with information. Thank you AAA Auger for good employee.
Nadra Hackney
6 months ago
Replaced the plumbing behind the washer. Did a great job
Joy Gilcrease
3 years ago
Stephen of AAA Auger just fixed my toilet. Same day service. Fast response. I'm a happy customer.
Eugene was very knowledgable and punctual. Finished up quickly and efficiently. Definitely will call them for any more repairs
Eric came out and quickly diagnosed the problem. He was very efficient and knowledgeable. I highly recommend AAA Auger!
They were very professional, called at 9 am, arrived on time xmas eve day. Second time i have used them. Nice young men.
Joann Henderson
3 years ago
Frederick was hard working, honest and patient in repairing our toilet and charged a reasonable rate.. We will defiantly call him again when next we need a plumber.
Jeraldine Strahan
6 months ago
Mr Frederick was nice, curtious and knowledgeable.
Eric Hill came the same day and unclog my kitchen sink so I can prepare Thanksgiving food!! Bless him!!! All is great!!
Jay the diamond
4 years ago
This is the most horrible place ever. Ian came to my house and was not there for even five minutes and told me that there is no leak anywhere they are very unprofessional and i did not even recieve an invoice everyone will know of the service they have given me nothing good comes from mistreatment in anyone AAA Auger.
Eugene came out even tho I have a home warranty co. he gave me an estimate and once my home warranties up I will be using AAA Auger!
Eduardo Guerrero
a year ago
Eugene and wiendell came to our house early in the morning as promised. They got right to it and got the unclogging done in no time. Thanks.
Sharon Behne
7 months ago
Used AAA for years and always happy with their service.
jason bernard
4 years ago
I called about 1 a.m needing emergency service for a busted pipe in a elderly care facility, was told by dispatch nobody would wake up when he called tech's, the one guy that did has hurt back and could not respond. Asked for me to call another company.
Amanda Christensen
4 years ago
Insanely fast service! I knew exactly when they would arrive. Our plumber was amazing, friendly, and fast. This company is cool...it is like the uber of plumbing services...they are that quick!
Terrence Butler
4 months ago
Randy did a wonderful job!!!
Bryan does excellent quality works, truly honest feedback and personable. Just an overall outstanding performance, Bryan! Thanks.
Our Tech was Paul Schultz. Did an excellent job. Professional and courteous. Would highly recommend..
New Jordan came out today and unplug my drain he did excellent job punctual everything is working well today so far excellent job won't give him four star
Christian Sayles
3 years ago
Came up and cleaned quick and it's all working Well! Eric Hill was very nice and patient and did his job well.
Fredrick and Eric repaired my slab leak. They did a wonderful job!!! Thank you!
Quick and efficient, very professional
David I came out and fixed an underground pipe that was accidentally busted by a different handyman. He worked fast. Will do business again.
Michelle Archie
5 months ago
Excellent service. I will use again.
Chris Anderson
3 years ago
The price was great and would definitely use them again. Stephen was great and got the job done in Austin.
Great service. I would recommend.
we’ll done, quick and thorough. I appreciate the promptness of the service.
Alma Alexander
3 months ago
He replaced the pump inside the tank
Sharon Bybee
2 months ago
Quick response and solution. Clear explanation of issues.
Eugene was awesome!!!! He diagnosed the problem and fixed us you. Very friendly and professional!!!
Fredrick was a very good person in explaining on how to avoid my problem for the future and educate me on why to use certain products over others.
martha giggleman
2 years ago
Paul the Plumber in Austin is top notch. He will do an outstanding service for you.
Raider Fan 4 Life!
4 years ago
I was in contact with the Mesquite location for three days and told I was on the schedule each day. No plumber ever came out and then they stopped calling altogether! I will never consider this company in the future.
Susan Daniels
3 years ago
Eric Hill did a great job! I was impressed with his kindness and efficiency. I will definitely give him 5 *****
Eugene was awesome. On time and completely transparent and did not leave until the job was complete. Great job.
Eric hill was very efficient, informative, & fixed our plumbing issues in a quick timely manner, define our would recommend.
Fred is a RockStar!!! Thank you so much for the quick service. You've made this woman very happy!
Worked with them on a project this weekend. Very responsive to the customers needs and following up. Would recommend them for any plumbing needs.
Kevin Shamlin
8 months ago
I am big on customer service and that's what we got from dispatch to the person doing the job. ?? thanks
Janice Horton
3 years ago
Frederick was very knowledgeable and friendly and I enjoyed the service and I actually learned something thank you AAA Auger
Diane Olliver
2 years ago
Plumber Darrell lies and adds charges without informing first. However the actual work was done well.
Jeffrey Pierce
3 years ago
Eric Hill was wonderful. Had us up & going within 30 minutes. A blessing when you have kids.
Michael Bradford
3 years ago
Fredrick was awesome on time and very helpful. I would recommend this company and Fred to anyone. I appreciate the customer service from this guy Fredrick.
Bianca Swayne
3 years ago
Alex did a great job! He was quick, professional and friendly. Thank you!
Great service from Fred today came out and did a fantastic job fixing the problem. Grade A service would recommend to anyone.
Chris Baiamonte
3 months ago
Fred and Eric very helpful.
Eugene was fantastic! Very professional and quick!! Tub runs great now!!
Terrie Khoshbin
3 years ago
Great service from Eric Hill and Dylan McGrady. They were knowledgeable and quickly resolved my gas leak.
beverly patin
2 years ago
Eugene was very professional. I like how he takes the time to explain and answer questions
.
Very professional and knowledgeable
Thomas Schmidel
5 months ago
Great job
Jonathan Poon
3 years ago
Eugene was extremely helpful and went above and beyond what I expected. Thank you for your knowledge and just being a good person.
We were having trouble with a bathroom sink and Jordan came out on a sunday afternoon. Got it done and at an affordable price.
Eric did an excellent job. The work was done in a timely, high- quality manner.
Reba Reynolds
3 years ago
They are always quick to respond and are very friendly and professional. Fred did a great job today for us.
Vana SHAWSTINES
3 years ago
Eugene was very knowledgeable and helpful in fixing our issue. Would definitely recommend him!!
Paul was super great and helpful, everything was done in a timely manner and too the standard!
Eric, was informative about my plumbing situation and he did an excellent job for me and my family...grateful for the service.
Lindsay Friedlander Gregg
3 years ago
Alvin was amazing her changed my moms 2 hot water heaters.
Very satisfied customer!
Harold Weidenhoffer was wonderful! Such a professional, honest man. I would highly recommend him!
Terry Warner
6 months ago
Great response for 6pm on a Saturday 89.00
AAA Auger has always provide excellent service. Eugene was terrific
Gloria Portalatin
3 years ago
I want to thank Eugene for the great job he did in my house fixing the plumbing
God bless always.
Ginger Ramage (GRam73)
4 months ago
Martin was very professional!
Keith Williams
3 years ago
Fredrick was a life saver! Drained to perfection!
Will be calling again for more work!
CYNTHIA HUGHES
4 years ago
Excellent customer service. Victor Pacheco and Lupe were very knowledgeable, informative, polite... Would definitely recommend.
Phillip Bennett
9 years ago
On time- solved problem and gave us the knowledge to prevent it from happening again. Eugene was our tech and he was WONDERFUL!!!!
Venu Sumanth Potru
3 years ago
Frederick was excellent in his plumbing ability today thank you for such a good job.
Eugene was fabulous! Took care of my clog issue in record time.
Service tech Eric Hill was very professional and did the work I a timely manner. Great job!!!!
Eugune done a great job on the house inspection. Will use him in the future and recommend to others.
Great service! Fixed quickly once there. Only reason not 5 stars was length of time to get here.
Jeff Ferguson
3 years ago
Fredrick was friendly and honest about the price and best case scenario and worst case scenario. I would recommend them and use them again.
Ashley DeRiso
3 years ago
Eugene came out on a Sunday and helped Grandpa Frank. Highly recommend!!
Brandon Smith
3 years ago
These folks are always the best, Frederick and Dylan took great care of us today!
Becky Stephen's
8 months ago
Great person,great job very professional, thank you !!!
Bryan Higgins was super. He came promptly and had our problem fixed in a jiffy.
Heather Faith
2 years ago
Even though I ended up not needing them, they gave me tips for next time I have an issue. Nice job!
William Brown
3 years ago
Eugene did an excellent job. Friendly, helpful, highly professional.
Have used several times. Always very punctual professional and courteous. would highly recommend
Jesse Williams
3 years ago
Frederick and Wendell did a very good job and we were pleased with the results
Frederick was great! He explained everything and fixed the problem asap!
Thanks Frederick$
Carmen Carreon
3 months ago
Great guy Eugene
Andrew JrBoy Jones
5 months ago
Very informative, courteous, and efficient.
RoyD Chambers
3 years ago
ERIC HILL did a fantastic job, professional and answered all my questions..Highly reccomend.
Eugene and his assistant did a great job ??
Eugene was excellent and able to help me with my plumbing needs.
Leonard Jefferson
3 years ago
Frederick was excellent and he was very knowledgeable about plumbing job.
Eugene did an excellent job. I would highly recommend this plumber.
Cyrus Alexander
6 months ago
Great job professionally done
gilbert melchor
4 years ago
They advertise 24 hours but they couldn't help me when I needed my drain unclogged at 10pm.
david stout got one price when they came out to fix a gas line 2700 but when they were done it had gone up to 3495 biggest rip off i have had done to me
Frederick has become a knight in my king done!! Excellent job Sir Frederick
Anthony Cahee
3 years ago
Excellent service with perfect customer service here at The Heritage House of Keller. Thank you Fredrick for your service.
Steve Waldren
3 years ago
Eric Hill & Everett were great. Had things going in less than 30 minutes
Kathryn Churchill
a year ago
Customer service was able to set up appointment quickly
Crystal Martinez
3 years ago
Eric was great! He unclogged it quickly! Will use again!
Robert Herbert
3 years ago
On time, helpful, and ready to get to work. Frederick and efrain, great guys!!!
Excellent work as always. Eugene was fast and knowledgeable.
James Mcquaid
2 years ago
Eugene did a great job for me! Thanks
Robin Curnutt
3 years ago
Eric Hill
Excellent and very personable and knowledgeable. Recommend him again
Elizabeth Jones
3 years ago
Stephen Lopez was efficient, courteous, competent and personable. Thanks, Stephen.
Charlotte McElligott
3 years ago
Great service and Eugene was so nice!
Highly recommend
Deborah Crawford-Rivers
11 months ago
Fredrick did a very good job ??
Heather Gingrich
3 years ago
Great job! Eric Hill Thanks for taking care of us on a weekend.
Dorothy Williams
a year ago
Professional Service that this company gives. I will always use them.
Steven Palmer
3 years ago
Showed up on time, made the repair quickly with no mess. GREAT JOB !!!!
Frederick did a great job! Awesome dude!
Great job on drain unclog and replacement of garbage disposal...will use for all my plumbing needs!!
Fredrick and Eugene are my favorite plumbers. Thank you AAA AUGER
Darryl Hammler
3 years ago
Eugene was prompt answered all my questions and definitely resolved the issue. Thanks
Corner Market Flowers
3 years ago
Excellent service, thanks to Eric and Jesus. Would recommend!
Nader 117119
7 months ago
Good work and good prices
Eric Hill saved the day...awesome quick service!
Michelle Dooley-Czysz
a year ago
Eugene did an awesome job!
Freddie Phillips
2 months ago
Excellent service
Kevin Brigham
4 months ago
The prices are too high
Great job. He was on time and very courteous.
Eugene came out and fixed shower all give tgem a call
John Coffman
5 months ago
Quality work, fair price.
Unexpected drain blockage. Stephen saved the day. After hours too!!!
Scott Simmons
3 months ago
Good job ??
Coretta Arrington
a year ago
The plumber was really nice and fast
Steven Lopez did a great job. Thank you..
David Cantu-Crouch
3 years ago
Great communication through whole process. Great company.
Desiree Jacobsen
3 months ago
Great service
EUGENE CAME OUT AND ACCESSED THE PROBLEM . HE PROVIDED A FREE ESTIMATE AND WE WILL MOVE FORWARD
Virgie Coleman
3 years ago
Eugene is an honest repairman, work is commendable
Sharon Johnson
2 years ago
Fred was honest friendly and great.
Stephanie Poole
4 months ago
Frederick is very good and skilled and professional.
Teresa Hambrick
7 months ago
Good
Charles Thompson
8 months ago
A job well done??.
Best plumbing experience will call them again
Tommie Tipton
5 months ago
Jesus was awesome!!!!
Shahveer Dhalla
3 years ago
Ask for Eugene. Great service and very friendly.
Frederick was a amazing and was very helpful.
Eugene was very nice and hopeful
Great service, Fred was fantastic!
Frederick Spaulding
8 months ago
Peter was excellent!
Kathy Sherwood
4 years ago
Always quick to respond. Friendly courteous and honest.
Great service by Eugene, professional and friendly
Paula Williams
2 years ago
Very professional. Very satisfied with work.
Thank you Eric Hill for fixing our kitchen sink!
Great job from Joe Vasquez.
Fredrick was very nice and professional
Plumber Paul was Very helpful!
Frankie Ellis
3 years ago
Thank you Fredrick for the speedy service!!
Mario De Los Santos
7 months ago
Great service
Helen Mcclaney
8 months ago
Very satisfied
Guillermo Reyes
a year ago
Ismeal is the best one
Ella Spalding
3 years ago
Was accurate, fast service, curious.
Raphael Onyedinma
3 years ago
Fredrick thank you for good job
Frederick outstanding very professional
Kimberly McClendon
3 years ago
Very knowledgeable about issues!!
Professional and quick drain service
MasterPlumber Rob
3 years ago
Worked here many many moon ago...
S. Kathleen Green
3 years ago
Eugene is awesome!!
Good people who know about plumbing
Christa Stephens
4 years ago
Always great service
Blanca Mendoza
2 years ago
Carolyn Haag
16017515
Anthony Brown
2 weeks ago
I am a repeat customer because of Israel. He is great master plumber that does quality work.
Peter came out and displayed great knowledge and expertise in fixing my issues. He went beyond the call of duty to ensure a satisfied customer. Wish all plumbers were like Peter.
Charles Redding
a week ago
Randy was great! He came quickly. He diagnosed the problem. Explained it well so that I could understand. Gave me options for the repair. Went out of his way to find a solution that worked for us in scheduling the repair. Cleaned up his work area. He was very helpful. I would be very happy to use him again.
pedro carranza
a week ago
I called super early on a Sunday and Tyler answered my call immediately. From that call alone, I knew service would be top notch. Many plumbing companies advertise 24/7 service, but when calling trying to schedule an urgent appointment, you get told you'd have an answer in 3 hours. Tyler was great, gave me clear instructions on availability of reps and told me when I could expect service. Eric was my plumber, and he did and amazing job! Showed up on time, analyzed the situation, knew exactly what he was doing, gave me the costs per service as well as options, did his thing, and resolved the problem in a matter of 30 minutes. I'm making AAA Auger my immediate go to company for plumbing services. I'm highly satisfied with their work! Also, they provide warranty, which is always a plus.
Diagnosed nonfunctioning tankless water heater on same day we called and installed a replacement unit two days later. Adjusted enclosure to fit replacement unit. Highly professional and trustworthy.
Angelica Mancilla
3 weeks ago
Great service had issues with sink and tub both problems were fixed thanks!
Happy to have found this place. Fast and excellent service.
Eloisa Habibnia
a day ago
Fix the shower , turn on the water source outside
Randy took care of my water line leakage. He was courteous and very professional. Thank you Randy!!
Miguel Salazar
4 weeks ago
(Translated by Google) Good service
(Original)
Buen servicio
Michelle Lewis
6 months ago
Isaac Molina
3 months ago
Efrain Robles
5 years ago
Michael Dooley
4 months ago
Alan McIntyre
6 months ago
Donna Burks Manuel
5 months ago
Karen Neville
2 years ago
Betsy Hollingsworth
3 years ago
Forgiven Patton
4 months ago
Trevor Bryant
3 months ago
Debra Beeman
6 months ago
Sheldon James-Bey
2 years ago
Kendra Blakley
8 months ago
steven minten
3 years ago
David Grewing
2 months ago
Natalie Session
4 months ago
Allison Sisavath
3 years ago
Truman Thomas
5 months ago
Russell Turman
4 years ago
Shabana Hameed
6 months ago
Michael Zacha
2 months ago
Amanda Pleshe
4 years ago
Chris Erickson
7 months ago
Tarrin Kennedy
8 months ago
Martin Campos
3 years ago
Victor Fimbres
4 months ago
Tommothy Landrum
3 years ago
Lorraine Dixin
6 months ago
Elida Buchanan
5 months ago
Randy Hoosier
4 years ago
Nevine Yacoub
5 years ago
McClain Stone
6 months ago
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