Best Cleaning in Columbus OH

The team at Plumbing and Drain Pros was top notch. They helped identify my issues and came up with an effective solution. Unlike other large plumbing companies, their goal was not to upsell me or simply replace everything that did not require it. Highly recommend!

Called before arrival, professional, followed COVID protocols, quick work and great price! Will be go to for future plumbing needs.

Called for clogged kitchen drain on Thursday. Given an appointment time of 10-2 on Friday. Never showed and no call. Called at 2 and at 4 just to be told we are on the schedule. Then at 5:30 they call and say they aren’t going to show up. Terrible customer service. Do not use this company….

Nick and Andrew were courtious and professional. They took the time to explain the problems and the risks in the repair needed. We would call on them again.

We had what we thought was a leaking hot water tank and realized it was just a leaky pipe. Either way, they were super responsive and were able to come out quickly and repair the issue. They were professional and honest from beginning to end. Thank you!

Apex Plumbing responded very quickly to my inquiry. They were able to schedule service within 1 day. Nathan and Randy arrived on schedule, provided me with reasonable estimate options, and were able to complete the work the same day. I would use them again.

The technician was knowledgeable and fixed the problem easily. Our house has an older drainage system but the tech took a minute to follow the sound and complete the task to my satisfaction.

Had an issue with a clogged line from the sump and gutters to the street. The company was quick to respond and the service tech was very knowledgeable. The price was pretty high for a 20 minute job in my opinion. But the value may be good if I don't have to have the line cleared for another 5 years or so. There were a lot of tree root mats and I was surprised at the amount of shingle granules flushed out. To date, we haven't had enough rain to evaluate the work and I'll report back if there's a problem.

Very courteous polite. Knowledgeable. Gave me good suggestions. Very satisfied with the customer service from the service technician Steven Hadsell

Needed a pipe repaired in home I just moved in to that was corroded and starting to leak (albeit very slowly). Called and was told it would be as an emergency call later in the afternoon which was fine. Great communication throughout the day as they called back and offered to come in the early afternoon as they were running ahead and it would not be an emergency call. Couldn't get out of work early so I kept the later time. Got a call when the guy was headed to my house. He was super polite, explained everything, did a great job, cleaned up, etc. Also answered a few questions not related to the pipe that will ultimately save me money as it gave me the direction to go in order to get my hot water heater working correctly. May have taken him literally 60 seconds, but will save me time and money. And my dog liked him, so that pretty much seals the deal with me! I also appreciate their responses to the few negative reviews. Shows real credibility and responsibility. Well done. Will definitely be using these folks for all my plumbing (and heating and cooling) needs.

We had Mr. Rooter install new toilets for us and were so pleased with their service and professionalism! The entire interaction was top-notch. Would definitely use them again for any plumbing needs.

Repaired and replaced parts under sink

Called late at night were here within an hour and did a great job! Thanks for everything!

We had a sewer backup on Christmas Day. They sent someone that evening who worked hard but couldn't clear the block. They came back the next day, even without their preferred equipment, which had broken, and worked and worked until they got it cleared. We had checked with other companies, who would not even attempt it because of the low temperatures. And then, they even helped clean up the mess. They deserve more than 5 stars!

Called first thing in the morning for a shower valve repair and they were able to send someone out straight away, which was unexpected but nice. Mike Jr. Showed up a short time later and replaced a shower valve quickly and efficiently, all is back to normal now. Service was fast and at a reasonable cost - very pleased with this company and will surely use them for additional plumbing projects.

Tom was awesome and down to earth, best plumber i know! Also helped fix my front bumper, without me having to ask him! Very nice man!!!!!! Thank you Tom! Highly recommend!

Wonderful experience with Jeff. He was extremely knowledgeable and polite. Had my issue fixed very quickly. Would recommend 5/5

If you are considering any other company.. DON'T DO IT.

Do yourself a favor and just call Benjamin Franklin Plumbing and ask for Jeff!!

Very professional, came over checked out the area went right to work, explained what was going on the whole time. Price was very fair. Definitely recommend them

They are prompt and professional. Highly recommend this company