Best Water Heaters Repair in Columbus OH

This is my first time using Roto-Rooter. I was very satisfied with the service from the initial encounter of scheduling an appointment to the actual service technician that came to the house to fix our kitchen sink drain. The technician was very patient while I called my husband after he gave me the quote of price for service. I appreciated the fact that he was not pushy and was very polite. Eric did a great job of explaining the problem and fixing the problem!

Jim was knowledgeable, accommodating, and saved me considerable $ over the other estimate. He is not only a great plumber but has superior customer service skills.

I recently worked with Fritz Baumann & Sons to have my hot water tank and my main water line replaced. I can't recommend their company enough! From when Steve came out to provide an estimate for both projects to completion, they were great. During the estimate, Steve walked through everything that would be done and the process. He answered any questions I had and I felt comfortable all the work they would be doing. They also had fair prices, and were more competitive than with another company I had out.

The hot water tank replacement went seamlessly. The workers showed up on time and called before they were heading out. They were friendly. The water line replacement was more challenging, but their workers handled it well and kept me updated throughout the process. Long story short, the city's water line had some damage, so the plumbers completed their work, but were unable to hook up my line to the city's. Then it was left up to the city to repair their line. Steve called the city on my behalf and pressured them to fix their line as I had no water. He provided me with contact information for the city, as well. The city came out quickly to repair their line. I have an old house and the water line was original to the house. After upgrading the line, the water pressure I have is AMAZING. Pleased with all their work!

Our service started on the wrong foot because the office failed to call and let us know there was a delay. James turned it around. He did a great job! My suggestion for the office is to be more responsive. The techs have to deal with clients and it is not their fault when you do not return calls. Overall, because James was sooo good at what he does and his personality was really nice, I would use the company again. Thank you for making a stressful situation better!

John was very professional fast and friendly. Great job happy to have a working tub again. Blessed thank you

Rodney was very professional and extremely knowledgeable. We appreciated that he took the time to show us the problem and also provided several repair options for us. It was nice to have someone who truly cared about the job that he was doing, and who cared about his customers. We will definitely call Mr. Rooter and request Rodney for any future plumbing issues!

Professional, friendly, knowledgeable and efficient!
Always a fair price and have used them many times.
Very happy with the service.

They where professional and honest Justin is a master at his trade

Had a pipe that needed to be repaired at the kitchen sink. I called Accurate Plumbing and asked if it was possible that a plumber could come same day. John and Zack came within a couple hours. They were punctual, polite, and effective in fixing the pipe. Also, they cleaned up after the job was complete. I most definitely recommend Accurate Plumbing.

I have used Benjamin Franklin Plumbing for several years. Their office staff and experienced plumbers are always warm and friendly - and possess expertise. They go out of their way to make sure that the job is done right and the billing is fair. I even had the privilege of meeting the owner recently and he even took extra time to chat a few minutes and pet my very hyper pup. Lol. I would highly recommend Benjamin Franklin Plumbing if you have a plumbing issue!

Dave was thorough, knowledgeable, and he got the job done right. The experience with Hesson was seamless from beginning to end. He has definitely earned our future plumbing business.

on time, efficient. excellent services

Antwan is a true professional. He came out super quick, identified the issue and repaired it and explained why it was leaking. Stands behind his work with a nice labor warranty. Will for sure use his company again.

Gary showed up on time. I explained the issue I was having. We agreed on a price and he got to work. After he finished we both agreed I needed a new toilet. He said he would go to home depot buy the toilet and I would just reimburse him for it. Here is where Gary earned 2 stars. Time to pay. Me Gary how much was the toilet? Gary $250 me OK can I have the receipt? Gary I'm writing it up me I need the home depot receipt Gary starts to get upset and states he owns the receipt because he used his credit card and that he had lost it. I state if you wanna get paid for the toilet I need to see the receipt. He finally produces an E- receipt . Cost of toilet $160 plus tax. During his rant he claimed he bought a 6 month warranty. That was also a lie. As a small business owner my self I know how valuable this reviews are..,Gary, I normally tip $50 on a bill like yours . Your greed now has you looking like a lier for everyone to see.

Reasonable price, excellent quality

This company is not worth your time or money. The technician that came to our house was not the problem. It is the incompetent office staff that does not know what they are doing that causes the problem. They are not professional or respective of time and money of their customers. They ask for photo's to make sure that they have the correct parts but fail to mention that they do not provide nor can they provide the parts and throw it off on you to provide them. Then waste more time of ours to get the parts then when they come out they then inform you that they can not perform the whole job because the parts you ordered do not work. The best part is because of the incompetence of the office staff, which I think she might be the owner which is scary, the items that you purchased can not be returned due to their inability to perform a job in a reasonable amount of time. The company will blame the customer for all their mistakes. I would stay away from this business because they are not customer friendly nor are they an ethical business.

Trevor did an excellent job identifying a difficult pipe leak. Highly recommend!

Jake was extremely, courteous, knowledgeable, and efficient. He answered all our questions and explained many additional details on how to maintain our new water heater. I would highly recommend Water Heaters Now and look forward to using them again in the future for our plumbing needs.

RUDE! I called and asked 2 questions and the guy said this is not what we do and hung up on me!

My Richmond water heater failed under warranty and Richmond made arrangements for A 3 Aces to fix the water heater when the replacement part arrived at my home. The part arrived on a Saturday around noon, and I called A 3 Aces at that time and they said they could install the part Sunday morning. Mike from A 3 Aces arrived during the time promised and quickly replaced the part and explained to me what he done. Overall A 3 Aces service was prompt, courteous in person and on the phone, and efficient. I was surprised there was no fuss about doing the work on Sunday. Based on this experience, I would recommend A 3 Aces.