Best Water Heater Repair And Installation in Columbus OH

I manage Eastpointe Ridge Apartments and we use Plumbing & Drain Professionals anytime we need them. Normally, we call them worst case scenario and each time they have been here quickly and their techs are very knowledgeable!! Its hard to find a company that runs the way they do and with the people they have working. They are great!!

Very quick and courteous. Affordable and knowledgeable.

Technician was friendly and outgoing, and was very proficient in what he was doing well definitely use your company again

We have used this company in the past and have been happy but this time, they came out to our house and we didn’t hear back from them with a quote. We called and asked for the quote and they still didn’t get back with us. Disappointing.

They did a great job. They were professional, fast and on time.
They were willing to let us use our own part as our water heater was under warranty. I prefer supporting small businesses and I will definitely use them in the future!

Ken and Brandyn was super professional. They went straight to the problem and fixed it in no time. Thank the both of you again. Super grateful.

Many thanks out to Jake, who went above and beyond to help my family with a total backup. He was probably the most respectful and helpful service tech I have encountered—and this property has had many. Thanks for going to bat for us and getting the ball rolling.

Prompt, efficient and professional thank you

John was very professional and knowledgeable. I would recommend.

I had the need for a plumber in a non-emergency situation. They came out an hour later and fixed my problem. Great service at a reasonable price.

Great experience! We have used Mr Rooter many times over the last year for various concerns. Rodney L. was the Tech today and did a fantastic job of communicating with my husband and listening to our concerns. He was professional and thorough. Highly recommend!

The entire experience with THE SERVICE PEOPLE, LLC was fantastic from start to completion of the job. Matt was very responsive with the scheduling and Kyle the technician explained and completed the job to perfection. In a world where service calls aren't always the best experience, THE SERVICE PEOPLE, LLC were exceptional!

Nice atmosphere, great food.

The best plumbers in the state of Ohio.

More like ‘inaccurate’ plumbing.
Outdoor spigot fix. First guy that came out, Jim, was the rudest,most unprofessional repairman I’ve ever been around.
Refused to take his shoes off to come in the house bc he wears ‘arch supports.’
Fine just throw ur boot covers on.
‘I don’t have any.’
So apparently he thinks it’s ok to track mud and dirt and the outdoors all through one’s house.
Owner did call and apologize. Which was nice.
Different plumber came out and installed new spigot.
Great. Except the next day come to find out it’s been dripping.
All night.
And it sounds like someone is breaking rocks into gravel each time I turn it on.
A truly awful experience.

We have used them on two occasions. Both times the communication was better than I have ever experienced with a contractor. Both times they were prompt, quick and did quality work. Next time I need a plumber, I will be calling them for certain.

We live in an older home, so it's important to have a good plumber. Our previous plumber no longer does residential service, so we needed to find a new one when we were having some troubles with sewer smell in the bathroom.

Shawn and Jeff came out. They were professional, polite, punctual, and knowledgeable. They had us squared away in a jiffy, explained the problem well, and Jeff gave us great advice for handling other smelly problems too!

The price was reasonable and we're quite happy with the service. They will now be our go to plumbers when the next need arises.

Very responsive and, as always, was very professional and explained everything needed to complete the job.

Montana and John were friendly and efficient and had us back with hot water in a very short time. Custom Care Group is lucky to have
such high quality employees. I will request them with any future needs. Daniel Martin