Best Shower in Columbus OH

Great Company. Professional Techs. Outstanding Service and the fairest prices in Columbus.

I had a water back up at my home. I reached out to Roto-Rooter among other plumbers, but Roto-Rooter was the quickest to be able to get someone out there (so I thought). Dave P. showed up the next morning, but he was only there to take photos and measurements. I was told to sign here, here, and here. That the paperwork was saying they would be coming out to clear the clog and do the work. Dave said he would have his team out there either later that day or the next day to clear the clog and drain the water. This unfortunately was the start of the miscommunication. Roto-Rooter sent out folks on 3 separate occasions prior to Seth coming out. This equated to 3 days of my basement being flooded with water and 1.5 days of work missed. Dispatch sent Melinda, Shawn, Keith and a water management manager. Each time these folks told me they were not the right person to help and I'd be put back on the list. This is all with having the time of each of these folks being pushed back. For example, at 12:30pm, I was told my wind was between 12-4pm...they didn't show until closer to 7:45pm. No communication other than I'm sorry but he is coming. Also, I confirmed my name several times and they had my name listed at Layla and an email I’ve never had even after confirming and providing Dave with my email.Seth comes, clears the clog, and his supervisor confirmed the line is clear. I paid $716 for Seth's services. Almost 2 weeks later, I get a bill for over $13,600 for the removal of wood paneling, tile flooring, and taking a chair and two storage cabinets to the back of my house, and setting up dryers and dehumidifies (some of which weren't even powered on). Emily said that I was made aware of the estimate when I signed the paper work with Dave. That is a lie. Matter of fact, I asked Dave on numerous occasions where we stood with the estimate and was told we still don't have it yet. Absolutely unacceptable from the inconvenience, lack of communication, and complete disregard for customer service practices. After this terrible experience, I would not recommend them if all other plumbing companies left Columbus.

Waterworks always comes through when we need them the most. They schedule us as fast as they can to respond to emergencies, efficient, professional and every technician has been always very kind and knowledgeable. Recommended 100%

I called in for an estimate twice, only to be told someone would get back a hold of me...no return call.

Our technician Nate Shaffer was awesome! He was very knowledgeable and gave us a fair estimate, and had time to do the job on the spot. Even answered some of my unrelated questions to other concerns in my house. Would definitely recommend using him again in the future!

Shawn and Vinny were fantastic! Very professional and explained everything well.

I have hired this company twice through IGS Insurance.
They are very fast and reliable. The plumber was very good at fixing things. The service is really good.
The price not through the insurance company is a bit expensive, but compared to The Eco Plumbers, the hydro jet drain cleaning fee was 1/4 cheaper than Eco Plumbers.
I hired on May 17th for main sewer Drain cleaning from The Eco Plumbers, the problem was not solved and only money was wasted.
On May 18th DrainMaster came and solved the problem. Since then, no problems have occurred to this day.
The reason I gave it 4 stars instead of 5 is because a plumber, who came out on October 14th, not only spoke unkindly and bluntly, but also did not listen to explanations and made an incorrect diagnosis in the first place.
I met 4 plumbers from this company, all 3 were friendly and professional.

Thanks for double checking the water temperature. It works great.

Water Heater was found with a significant leak about 10:00 PM the night before Memorial Day. Called on Memorial Day and technician arrived within the hour and replaced the heater in less than 3 hours.

The entire experience with THE SERVICE PEOPLE, LLC was fantastic from start to completion of the job. Matt was very responsive with the scheduling and Kyle the technician explained and completed the job to perfection. In a world where service calls aren't always the best experience, THE SERVICE PEOPLE, LLC were exceptional!

Prompt, professional, affordable-great all around. I will never call another plumber besides them, again.

Showed up within 3 hours to fix a water heater tank that was draining on my floor. quick and professional service

How can I rate NEGATIVE 1 million and 1? Absolutely WORST PLUMBER EVER!!!! Beyond bad customer service NOT friendly or helpful IN ANYWAY. Truly did not appreciate my business, could have cared less. And, this was all over phone BECAUSE AFTER SCHEDULING APPOINTMENT THEY NO CALLED/NO SHOWED and when I called to inquire I was HUNG UP on.

Edited.
Sometime later I did receive a call from Pat. He showed up pretty quickly and was in and out pretty quick. And did provide satisfactory service. Thankfully it worked out.

These guys are awesome. Save yourself a hassle and go here first. Roto whoever or whatever other huge company will charge you an arm and a leg but Accurate Plumbing is fair, reasonable and amazingly efficient and friendly service. They have helped me out a few different times where they even got me in the same day which helped me out tremendously. Will always call them first.

A HUGE thanks to Jess!!! For going above and beyond to even coming back out a week later to make sure everything was still working properly. After we had a horrible 3wks working with another company her and her team had fixed everything for my family and I. Again highly recommend her she does AMAZING work.

Tech was early and professional . Job was done perfectly exceeding my expectations.

Hesson did a great job with the repair I needed and I would use Hesson again

I will use this company for all my home needs! Austin and Dustin were my husband and I’s life savers this week! They kept me up to date on everything and made sure to fix it as quick as they can. I 10/10 recommended!

They were able to schedule me only two days out, and the guy that came out was very professional and polite and did his job very fast and was able to explain in layman's terms what the issue was and what they had done to fix it.

I can't recommend them enough.