Best Sewer Backup in Columbus OH

Once again, Roto-Rooter came through for us and fixed a problem quickly. Very reliable, friendly, and easy to work with. Our Service Technician, John/#1482 was thorough in assessing the problem, explaining the problem and how to repair it. He was diligent, friendly, and took pride in everything he did. I won't hesitate to call in the future.

Very friendly and helpful. $60 trio charge. Options offered. Same day service was great! Evan was great.

This is a small business, but small means to talk directly to the owner when there are questions. Steve spent the time to explain the job, to over things with old plumbing that could go wrong. and how they would charge for the work.
Plumber was Tim—34 years experience, friendly and would answer any questions as the job proceeded. When he got into a little bit of unexpected work, there was no complaints—he just competently worked his way through it.
Job was started as scheduled; I got a call from Baumann at 7:30 am when the City of Columbus was on its way to shut off the water at the curb , and I got a call when their plumber was on his way.
I bid the job with another company, and Baumann was more than competitive.
This company provides great service, and live people answer their phone.
This is a A+ company that deserves its 5 star rating.

Recently had a shower leak that went down into our kitchen. Everyone was extremely quick to respond and helpful. They have came everyday to check equipment and working hard to get my floor/ceiling dry. They even got me a first aid kit when I accidentally cut my finger while they were at my house! Second time using this company and definitely will for any other water related issues.

Drain Master is my go-to for anything plumbing they're always quick to respond and prices are very reasonable

I've had three different technicians come out on separate occasions and all of them were very knowledgeable ,polite and seem to care about my problems

I have a big tree in my front yard and the roots continuously get into the main line so I have to call them out a couple times a year to clear the line until I can get the drain permanently repaired

Each time I called they came out the same day or the very next day and took care of the problem very quickly
They did a great job cleaning up after themselves and they carry a lot of common parts on their truck so they can fix Minor details while they're there

What began as a small repair, or so I thought, turned out to be a major project. My house is nearly 70 years old and still had almost all it's original plumbing except the hot water heater, which was 28 years old, if you can believe it. Now everything is new and under warranty. Since I have plans to sell my house in the next few years, I have a great deal of satisfaction knowing everything is new and will not give me any problems, and that I know I'm passing on a good home to whoever buys it.I think every single Mr. Rooter team member was in my home at some time during the week the repairs were being done. Each and every team member was polite and took time to make sure I understood what, and WHY these repairs were being done.I only have one negative comment to make. I am very time conscientious, and just really impatient. If you are thinking of doing business with Mr. Rooter, keep this in mind...they will be late (hours, not minutes), every day, but they will work their buts off once they get there.

The washing machine installation guys from Lowes had left us with a leaky mess. Accurate Plumbing put in new hoses and replaced the 4 shut-off valves for the washer & sink next to it, and they did a stellar job. Everything's perfectly aligned and works beautifully!

I am beyond pleased with the service I received from Jesse of Plumbing One. I had a leaky custom faucet, which I didn't realize was custom, and had a frustrating time trying to buy a replacement. Jesse told me EXACTLY what I needed and was patient with me during this process--and wasted service call. Not only do I have a nice, new faucet, he told me what to buy when I thought I needed to replace 3 bathroom faucets due to the mineral build-up from the water where I live (Blacklick, Oh). All I needed to stop the water from spraying all over were faucet aerator inserts. He could have easily had me buy faucets I didn't need. He also identified a knocking sound in my water pipes, which I have had tested by my Township, at Jesse's suggestion. I need a water pressure reducing valve which I have learned, due to change in the water system prior to our moving here, is covered by the Township. I would have NEVER known where to begin with a situation such as this; let alone determine what it was causing it. I'll be calling Plumbing One and requesting for Jesse AGAIN. Great customer service and they don't try to rip you off! It's nice to know there are still businesses like this!

Nathan, Matt and Andrew were all great! I am a new home owner and they helped explained the whole process after my basement flooded. The whole Roto rooter team has been a pleasure to work with!

Mike came out on an emergency call over the weekend for our water heater. Prompt, polite and effective! Really appreciated the courtesy call and text prior to arrival. Thank you 3 Aces! We will continue to use you for our plumbing needs.

Dave was willing to do this relatively simple repair for us(<$300) when others just wanted to sell us a whole new unit with install, warranties, etc. for $1500+ The current, albeit old unit was still in good shape and working order save for the burner thermo-coupler assembly. Jason was punctual, communicated clearly, and performed the repair in a timely manner with the expected successful result.

Our plumber showed up on time like they said they would. He was very friendly and told what was going with our tankless water heater. He had in up and going in a little over an hour. Didn't break the bank like other plumbers wanted to charge us.

Blake came out for drain cleaning and fixed the issue quickly and professionally.

I had a leak from the pipe going into my hot water tank. Called around to get a service person all told me it would be four to five days before they could come. This company told me they could be here the next day. The repair man, Mark P. , was a blessing. He analyzed the problem quickly and did the repair. He was WONDERFUL. I would recommend this company to all. They know what they are doing and CARED I was in a crisis. Thank you Best Plumbing, New Albany

I went to a few plumbers and finally found one that I could trust- Dublin Plumbing and Drain. They were completely upfront with me about pricing, so I decided on them. We replaced our water softener and everyone in my family is thrilled!

They did an excellent job! They answered all my questions, were very informative of what they were doing and what was going on. They were very nice and did great work. I will definitely be referring them to friends and family in need of help with water issues.