Best Sewer And Drain in Columbus OH

Gary was very professional, courteous and provided options. We will use this company again in the near future.

Very quick and courteous. Affordable and knowledgeable.

Nathan was awesome!! Very happy to be able to use my kitchen and bathroom sinks again!

Mike showed up on time, diagnosed the plumbing issue as a main line clog, after clearing the clog, discover a miss aligned tile, came out the next and fixed the issue, very happy with the service we have always received from Waterworks!

Great work and great customer service. Highly recommend!

Technician was friendly and professional- overall experience was good but I think the price was too high - he was here for roughly an hour and the price was $406.00 - they wanted an extra $200.00 to pull and reset the toilet so I did that myself - 30 -45 min total to remove and replace plus $7.00 for the wax ring. That should have been included in the $406.

Very good service, quick response time, especially on a weekend. Tech was very nice.

The team at DrainMaster has exceeded my expectations! As a property manager, with our office combined handling 1,000 units, you can image our constant need for drain snaking, leaking pipes... you name it! I was using another company before and it was always a struggle with communication, their outdated billing system, never got any photos of work completed and the list goes on. DrainMaster is HIGHLY customer service oriented and ALWAYS sends pictures with their invoices. They're also willing to think outside the box and go the extra mile when needed. I wish I had known about them sooner! Charlie & Eric are grear! Highly recommended!

Service tech was excellent very knowledgeable and on time. Was quick to set up another tech for further work on the system, and also provide a fair estimate. Thanks John

Rude

Well Mike was my kind of guy very straight forward kind of guy very kind and helpful new what he was doing from the start to finish got it done in no time flat this guy needs a raise if possible thanks mr rooter and especially mike

My water heater was at the end of its life and I needed help QUICK. We were about 1.5 weeks without hot water, during some chilly days this winter and I went through my home warranty and got The Service People.
I was antsy to get my water heater fixed/replaced and worked with them to do it asap. I mostly worked with Matt and he did the best he could with the tools he was given by my warranty and thank goodness, he was able to fit me into his busy schedule and tried to minimize our wait time.
Matt helped explain things to me the best he could and came by to fix the heater temporary. Though the temporary fix didn't last, he worked to help me get the permanent solution fairly quickly.
He was able to install our new water heater and walked me through the steps of this new water heater if it were to malfunction and what I should look for. Very helpful, very efficient.
My warranty pretty much covered all my services, but their pricing seemed competitive. Except for a couple things, I was ae to afford the entire service and that was so helpful, to save thousands for service.

Thank you!

Showed up within 3 hours to fix a water heater tank that was draining on my floor. quick and professional service

Dale came out to assess a problem I was having with a hot water heater.

He went ahead and gave me several options that would fix the problem to ensure I could pick what best fit my budget.

After careful consideration, I decided to fully replace my hot water heater. Dale and the gentleman who came installed it all within the space of a few hours, cleaned up after themselves. The were friendly, arrived on time and did an excellent job. It's so great to have hot water again! I couldn't recommend them enough.

I found this business through recommendations of neighbors on Nextdoor. Scheduling is easy and quick. Their price is also quite fair. The first technician that came out did not install the faucet properly so I had to call them back. Next day, a more experienced technician Mike came to fix the issue and it worked. I think overall it is a fine experience but just depends on who they sent to your place to work.

great people, easy to work with, they were even a little early to the job and got the job done super quick!

But it was a smart strategy

They were wonderful. Awesome job. Highly recommend.

Hard working, great service, would not stop until job was complete