Best New Water Heater Installation in Columbus OH

Incredibly professional, fast and friendly. John was fantastic - I would recommend this company to anyone

I have used the Waterworks in the past both for home and business and love their communication, timeliness, and workmanship.

Steve Baumann came to my house to give me an estimate for rewiring my gas fireplace. I wanted my fireplace to turn on and off using a remote control because I was uncomfortable using the key and starting the pilot. Steve took the time to teach me how to start my fireplace. In fact, he gave me step by step instructions and stayed until I felt comfortable that I could do it on my own. I'm so thankful to Steve and I'm so thankful to God for putting Steve in my path. Christianity is alive & well.

Erwin did a great job very professional gave me great tips to avoid future mishaps. Very knowledgeable and quick at his job. Apex technicians are good at what they do

Shane was professional and extremely helpful.

ARS Rescue Rooter was introduced to me from Lowes. I'd called Lowes in regards to a replacement electric water heater after our unit stopped working and had a leak and they forwarded my to there preferred installers (ARS). In speaking with the ARS call center I was given an appointment time between 1 - 3 and then received a confirmation E-mail that it was between 2 - 4. I was told that I would get a same day replacement, which was the selling point to my wife and I, as we already spent a day without hot water. (Cold showers are no fun!) It wasn't until after 6 pm that a specialist arrived to then only provide a quote, no installation. Upsetting as I'd taken a half day off work to make sure I was home. Taking the next morning off work a repair specialist was to arrive between 8 - 10, which a gentlemen did arrive around 9:15 am. Upon reviewing the worksite the installer apologied, as he knew the order had been written up incorrectly and the wrong water heater tank was loaded on the truck. It then took over an hour for the installer to return to the shop and arrive back at the worksite with that correct tank. Having taken the morning off work, I then found myself having to make other work arrangements as I knew it wouldn't be until the early afternoon that the job would be finished. We are now with hot water again, but fingers are now crossed that the worst part is behind us.

How can I rate NEGATIVE 1 million and 1? Absolutely WORST PLUMBER EVER!!!! Beyond bad customer service NOT friendly or helpful IN ANYWAY. Truly did not appreciate my business, could have cared less. And, this was all over phone BECAUSE AFTER SCHEDULING APPOINTMENT THEY NO CALLED/NO SHOWED and when I called to inquire I was HUNG UP on.

Edited.
Sometime later I did receive a call from Pat. He showed up pretty quickly and was in and out pretty quick. And did provide satisfactory service. Thankfully it worked out.

Good plumbing company does a lot of new construction

Great company, always answers the phone, prompt with service, very fair pricing no matter what time day or night even holidays they are on your problem WILL ALWAYS USE

Arrived on time and fixed the problem in a short amount of time. Very professional an all around good guy

Great Company! Will continue to use and would recommend.

Very good service and affordable! They sent Audie out to replace my water heater and he did an excellent job! definitely recommend this company!

Hired this company to create an exterior wall dryer vent. They came quickly after my call, were super professional and efficient in their quoting and price was reasonable relative to other outrageous ones I’d received.

When I called to schedule the service, they were able to send out the next day the same tech who did the quote. He was on time, did a good job, and cleaned up after himself.

Super happy. Will use Carpenter again for other services.

Smooth, clean, orderly removal of old hot water heater followed by same process for installation of new Rheem.

Tenants put paper towel down toilet an backed up entire system. He got it an didn't take long.

Great people

Quick, friendly and reasonable. Couldn't ask for better.

I emailed these guys thru their website on Tues Aug 27 and Tim called me within an hour and we set up an appt for Wed the 28th at ten am. Arrived on time and had the correct water heater replacement on the truck. My water heater was 17 yrs old and loaded with sediment - obviously ready for the graveyard and had just begun leaking on Tues evening.. Had the new one in in about an hour and a half and would have been about and hour if not for the difficulty in draining it. Tim and Mike did a great professional job and hauled the old one out and cleaned up very nicely. Also laid down floor protection and were careful not to ding walls. Got a very competitive price, cordial service and even answered all of my mundane questions. These guys were lifesavers. Don't waste your time calling anyone else.!!!!