Best Main Water Line Replacement in Columbus OH

Chad was quick and thorough. Roto Rooter got me scheduled in less than 24 hours. Overall great experience.

I have owned hundreds of apartments over the years, I have used many plumbing companies with the exception of the WARERWORKS all the plumbing companies either showed up late gave me a written estimate on the price and when the job was finished the original estimate was always more. And most important many times the plumbing companies I have used did not correct the original problem or diagnosed it incorrectly. I have found the WATERWORKS to be ethical honest and dependable.

Jason M did a great job. He was friendly, attentive to the job and I would call for his help again in a heartbeat.

John was very professional and helpful!

I had drain master out for three different services. One was for a cracked sewer line, their water jetting service and shower valve replacement. Highly recommend this company for these specific issues. Great customer service. They take care of their customers that’s for sure! Great prices.

Ended up not needing service....tech looked couldn't find anything wrong

I've used Mr. Rooter several times and have been impressed. However, this time, they were terrible. Pushy sales people, lack of communication, they left open sewer lines open in our house overnight, leaking pipes, no clean up: dirty drain sludge on our walls. After calling them for over a week, they still didn't seem to care about our family or any inconveniences they caused at all. One technician/manager was really nice and seemed to care (James), but he was the only one. I had to practically beg for some sort of discount after they wrecked out lives for a week. I suggest no one ever hires them again.

How can I rate NEGATIVE 1 million and 1? Absolutely WORST PLUMBER EVER!!!! Beyond bad customer service NOT friendly or helpful IN ANYWAY. Truly did not appreciate my business, could have cared less. And, this was all over phone BECAUSE AFTER SCHEDULING APPOINTMENT THEY NO CALLED/NO SHOWED and when I called to inquire I was HUNG UP on.

Edited.
Sometime later I did receive a call from Pat. He showed up pretty quickly and was in and out pretty quick. And did provide satisfactory service. Thankfully it worked out.

Thank you to Donn and the Plumbing One Team!

As a Realtor in Central Ohio I am confident in referring you to my clients, friends and family.

You have helped me out several times on Real Estate transactions where other plumbing contractors have failed to.

You are the BEST!

Wendy Esker, HER Realtors

But it was a smart strategy

Friendly knowledgeable and got right to work to find and remedy my problem with leaking water. I will use them again and share with others about how great they are . .

These guys are consummate professionals. I don't bother bidding plumbing jobs anymore. The job is always completed in a timely manner and the work is always high quality.

Thank you Audie from G-Tech plumbing! he changed 2 toilets for me and did an awesome job. I'm very happy with the service! Will use again in the future.

Nick and Ashton were very nice, quick and professional. I was very happy with my annual routine maintenance service.

The most professional, prompt and responsive service company I have ever worked with. Highly recommend.

John was very courteous and professional. He fixed our issue quickly and offered several tips to keep further issues from cropping up in the future. He wore a protective mask and gloves the entire time which was appreciated.

Mike was very thorough. My husband and I are very happy with their work! Definitely will use again!

Bought a new home and the city told me I needed to get backflow testing. D&L did the prior tests on the home, so I gave them a call. I was told they would call the city to inform them it was being taken care of and that I would be put on the schedule. A couple of weeks later, the city shows up, telling me my water is about to be shut-off and they had never heard from D&L.

TLDR; my water almost got shut off because D&L didn't follow through on anything they had promised.