Best Leaking Water Heaters in Columbus OH

Be weary and get multiple quotes (at least 3 in my experience)This is going to be long, so to sum it up: fraudulent plumbing, some scare tactics and way overpriced. The plumbing issue could be ineptitude, not sure which is worse. I needed to get 2 additional quotes to confirm I was lied to and as a bonus also found another untrustworthy plumber, Apex Plumbing and there will be a review there too. That is the summary, if you want more, please read further.My hope is that this review stops any unsuspecting customer to be lead down the path that I almost went down and spend a lot of unnecessary money (or file a claim in my case). It is not intended, although it would be nice, to receive my money back, but is instead to ensure someone does not fall victim to this unworthy-of-4.5 stars company (at the point of posting this review), there are some many other options.To set the story, July 4th morning went into the basement and noticed sewage backup. I Googled and Roto Rooter came up, they did come out that day, the one bright spot. The most likely cause were roots in sewer line and the solution, cable the line. Now I showed the plumber the two stacks I have with a cleanout and there was also a floor cleanout, which is very clearly evident to an experienced plumber and probably should have been used in this situation, but it was not. The plumber chose the cast-iron clean out which is 100 years old and difficult to unscrew, so it was mangled to get open and then not fixed afterwards, I was supposed to go get a cap for it. Being a holiday fine, but there wasn’t one in the truck (this is important because the last and final quote I received fixed it for free). Anyways the cabling was done, another plumber came out to review the work and that is when I was told a had a collapsed line and it needed fixed immediately. Cool, I had insurance, I will trust them. However, the insurance adjuster’s estimate was $2k less than Roto ($5,900) so I got another quote.Next part of the story, Apex came out, said Roto is way overpriced and they will be so much less. Well, no, not true. First, they confirmed my line was not collapsed, just offset maybe because the camera was able to be pushed through the ‘collapse’, but the line still needed to be fixed. Now I do not know who to trust, but okay. Well the quote came in $300 over Roto. So after bad mouthing Roto, which is probably fair, Apex was still overpriced. Anyways, I got my additional quote to send to the insurance adjuster.Last part, insurance was slow, so I called another plumber, Atlas Butler, not knowing who to trust. They came to camera just to be sure. First, they said, ‘why did they not use this floor clean out and also not replace the cast iron cap they broke” and then they ran the line and identified the ‘collapse /shift’ as a root., the thing Roto was supposed to do. They suggested hydro jetting to clear out the remnants of roots left by Roto and clear out the main root blocking the line. Before I even agreed to any work, they had already gone out to the truck and fixed the broken cap. I agreed to hydro jetting as with each inspection the issue looked better, first collapse, then offset but waste was still able to get through, then a simple root. The jetting worked, the camera was able to easily navigate the line and it was clear. They also checked the cast iron and thought it still looked good whereas Roto and Apex said it probably needed fixed at some point in the near future.Now I have called Roto Rooter’s GM to try to talk to them’ I wanted to give them a chance to at least have my review say, ‘at least I got my initial money back’, but my call has not been returned. Now, this could just be a situation where ‘it’s an art, not a science’ in identifying a problem, but it doesn’t feel that way, it appeared intentional and was honestly felonious with a fraudulent insurance claim. Do not go with Roto Rooter or Apex for that matter and try to get quotes because surprisingly some people want the commission or are really not good at their job.

They did a great job. They were professional, fast and on time.
They were willing to let us use our own part as our water heater was under warranty. I prefer supporting small businesses and I will definitely use them in the future!

Trevor was very professional, polite and friendly. He explained what he was going to do and why. Allowed me to ask questions and answered them so that I understood his reasoning. The response time with Roto-Rooter was also quick and appreciated. I will definitely call them again if I have plumbing issues. I highly recommend them to anyone who needs plumbing services.

I had the pleasure of having Mitch out today to service several issues. He is one of the best contractors that I've had yet. Such a pleasant, friendly and oftentimes funny personality. He was very knowledgeable and even shared some helpful tips. He kept me informed during the whole job and made sure I was completely satisfied with his work before he left. Definitely an asset to Mr. Rooter. Thank you!

Late night.. Only company out of 5. That answered.

Excellent service, on time. No mess left afterwards. Had a in sink garbage disposal replaced. Highly recommend this company

Checked out going drains

They are a great company to use if you compare with others not only with price but availability right now! Their tech Paul made it quick and easy and respectful of our home.

Our pipes burst on New Year's Eve, causing half of the ceiling in our garage to collapse. Luckily, Adam with A 3 Aces was on his way within 30 minutes...on New Year's Eve! I was so impressed with how quickly he showed up, diagnosed the problem, and then fixed it. He even gave me some pointers on what to do to prevent our pipes from bursting again. I will definitely recommend A 3 Aces to anyone needing a plumber.
Thank you!

Tub leak. Previous plumbing company used was unable to find cause of leak. Gunther discovered it right away and fixed the problem quickly. Polite and good work. Much appreciated! Will use again.

Jason showed up same day, talked me thru options on the phone and again in person, and repaired my water heater in a timely manner at the agreed upon price.

I went to a few plumbers and finally found one that I could trust- Dublin Plumbing and Drain. They were completely upfront with me about pricing, so I decided on them. We replaced our water softener and everyone in my family is thrilled!

Technician Joel phoned prior to arrival giving me an estimate which is appreciated. Arrived as scheduled. Perform the needed maintenance on said unit. Advise that there was a part that needed to be replaced. Provided me with the information and options available discussed in length. Agreed upon service returned with said part and replaced. Technician Joel was respectful of the property wore footies inside the home due to the weather. American heating and air is one of the best companies in Columbus and is highly recommended. Their customer service their technicians and prices are outstanding.

I called at 1:50 pm for the furnace blowing a fuse (a recurring issue) and they gave me a repair window of 2-4 same day. The technician arrived around 3 and completed the repair. He was friendly and professional throughout explaining everything and letting me watch and help.

One of my favorite sayings is... You are only as successful as the people you surround yourself with. Let me tell you Vic is one of the ones you want to have around you. He is experienced, honest and fair. I highly recommend him. Thank you Vic for the great work you did on our gas line.