Best Installation And Repair in Columbus OH

Had a leak in my washer valve and needed it replaced. The technician came out and fixed it same day. Price was good. Unfortunately he accidentally punched through and through drywall in my laundry room and into the adjacent bathroom while fixing. This occurred over two weeks ago and the supervisor still has not even called to acknowledge the damage or arrange repairs. When I initially called to discuss the damage, I was told the supervisor would call me and I should expect a call the next day. I didn’t hear anything so I called back. This has been a recurring issue. I have called five times over the last two weeks, having been assured twice that I will receive a call back the same day to rectify the situation and still nothing. UPDATE: owner personally called me and arranged to have drywall patched and painted and reimbursed me for cost of original service. Not sure what happened with calling in and getting the run around about the repairs but I was very grateful to finally speak to someone and get it resolved. Bathroom looks great

Very good quality service, The Technician Pete was very thorough detailed very informative. Fantastic job!

Nathan was exceptionally professional and courteous, and up-front with all costs before beginning our sump pump replacement. He made sure to answer any questions we had throughout the service call, and was very efficient with his work!

Glad they were perfect for our family.

I couldn’t have asked for a better experience! They knew their stuff, came in on time and got the job done. They explained what the problem was and how they were going to fix it. They were even giving me plumbing tips! I would definitely recommend this company again.

I’ve used this company for four jobs in a short period of time on our new house and they’ve been responsible, neat, and consistently show great workmanship. Their install crew was just here for a sewer line replacement and explained all the steps and left it looking very nice. I highly recommend.

Mistakes were made, but Brandin and Chad made it right, and restored my faith in RotoRooter! Brandin was very nice and explained everything thoroughly and made sure I was satisfied.

DrainMaster is wonderful! From Liz on the phone to the guys coming out (we had Charlie and Joe)... the entire experience was awesome!
Professional and prompt. I definitely recommend.

Brian was great! Thanks again.

The business I work for had a main valve block, and not only did Muetzel come out at night, they came back out in the morning to finish. Very nice to work with. We will be using them again.

Ray worked at my home without stopping until all work was completed. I was very satisfied with the quality of work he did in installing a new toilet and outi side faucet. I had nothing to clean up after he. completed the job. Mr. Rooter has done work for me in the past an will use them again when ever I I need their services.

Matt came to our property to assist with a main sewage line issue. We had let him know what the problem was before he arrived (day before and morning of the job). He didn’t show up with the proper tools to complete the job and stunk of alcohol. He was very smug and arrogant and talked down to my boyfriend. He was clearly there to collect his hourly pay for no work completed.

Fixed a leak in the pipe coming from my hot water heater quickly and efficiently!

They always do a professional job at great rates, responsive and get the job done. Highly recommend them.

I talked with Matt from Accurate yesterday. Since he doesn't have a jetter yet, he told me that cleaning out the drain might not get it all, and it would cost me more money if I'd have to get someone different to come jet it yet. I appreciate his honesty, and would not hesitate to use his services in the future.

Tom and JD came out to take care of the clog that has been haunting us for years in our tub. They were super cool and down to earth and offered great advise. Very professional, friendly. Made it very comfortable to have them do work. I would hire these guys and this company for future projects and future issues.
Thanks again Tom and JD.
Paul and Frances

Excellent customer service! Ben Franklin has been great to work with and very dependable! I have used them for a variety of services! Thanks Guys!

CPR came when scheduled , even called to let me know they were on the way. Fixed our main drain back-up in the hour specified and were totally courteous and professional. Would use them again and recommend!

This was the 4th company I contacted (2 never answered me and 1 canceled and never rescheduled).

Made the appt online (super easy!), received confirmation and reminders. He was on time and diagnosed/fixed my leak quickly!

Sent me a text to pay online and that, too, went smoothly!

I highly recommend!!!