Best Installation in Columbus OH

Horrible pricing all of a sudden. All the techs I was used to working with on my properties are now gone and I understand why. They aren't your mom amd pops plumbing company, they charge 400$! To just snake a drain and they're main lines are double what everyone else is charging.

He immediately accessed the problem (toilet backed up into tub) went to basement and opened the (elbow bend) part. Found plastic pop out piece from setting up toilet 2 yrs earlier, from another company. That was the best experience, cleaned bathroom, no nasty smell (still disinfected) and the price (drum roll) $106.00. I was impelled to give a tip!!
Cheapest plumber that does excellent work.
Have to give them 2 thumbs up!!!

Woody was our plumber and did an excellent job. He gave us a call ahead of when he would arrive, he assessed the situation very quickly and knew what he needed. He was very polite, quick, got the job done, and most importantly gave me peace of mind. Thanks Woody and the Roto-Rooter team!

I had the pleasure of having to use a plumber on a holiday weekend. After calling around, Waterworks was the only person to be able to get someone to me. The tech who arrived (Mick) was great, did an amazing job assessing the situation and quickly resolved my three issues with a minimal amount of fuss and stress. He was happy to answer any of my questions, and was extremely courteous, efficient and knowledgable.In the future I will keep Waterworks in mind for what I hope will always be non-emergency calls!

I couldn’t have asked for a better experience! They knew their stuff, came in on time and got the job done. They explained what the problem was and how they were going to fix it. They were even giving me plumbing tips! I would definitely recommend this company again.

My plumber Nathan Shaffer was fantastic. He was very informative both with tips about the job and also went out of his way to tell me some new home owner tips! Nathan and Olli both were very professional, helpful and had the job done quickly.

Very friendly and knowledgeable. Quality installation.

I always want to call Tina. She will work until it’s done!

Brian was very curtious and very professional I will use your company in the future

I’ve had an excellent experience with Muetzel. From the customer service on the phone to the technicians that came to my house, everything was great. They were able to get to my house quickly (they even called me to move my appointment up a few days when they had a cancellation). The technicians were very friendly. They were able to quickly diagnose the problem and resolve it. I highly recommend Muetzel.

Hot water tank went out on a Saturday they came out on a Sunday! Fantastic job.

Professional, friendly, knowledgeable and efficient!
Always a fair price and have used them many times.
Very happy with the service.

Thanks for coming to my rescue in the middle of the night! this was the 5th place i called before finding someone available. I would highly recommend their services.

We had a sewer backup on Christmas Day. They sent someone that evening who worked hard but couldn't clear the block. They came back the next day, even without their preferred equipment, which had broken, and worked and worked until they got it cleared. We had checked with other companies, who would not even attempt it because of the low temperatures. And then, they even helped clean up the mess. They deserve more than 5 stars!

Good plumbing company does a lot of new construction

Had the owner come out and assess the issue with my downspout and sump pump at the end of the week. The following Monday, members of his crew came out and quickly resolved all my and my wife's concerns. They are very reasonable priced, go out of their way to be helpful and informative, and were extremely professional and respectful to our home. Will definitely call again for plumbing needs.

We hired Benjamin Franklin due to the pretty solid reviews on google. And while I'm pleased to have a new toilet successfully installed and an existing one repaired, I'm less than impressed with the care taken while in our home.

1st Issue:
We opened the garage for them to enter and exit while they worked. At some point they decided to use the front door to enter and exit, which we had not unlocked or suggested they use. This is because we just repainted the front steps two days prior, and we didn't want anyone stepping on them.

2nd Issue:
It being a rainy afternoon I would have also expected for protective coverings to be worn on their work boots... so that additional mud/debris/feces wasn't tracked into our home, and they weren't worn.

3rd Issue:
The toilet we purchased ahead of time was sealed as I unsealed it after they got here... the parts they told us were missing were inside the box, so at this point I'm not sure if the newly installed toilet even has everything it needs.

4th Issue:
As they were leaving we checked the toilet that was repaired and attempted to flush it. It was clogged and I had to ask them to come back inside as they were already leaving.

All in all this wasn't a great experience by any measure. The quality of service and attention to detail was just not there. It's highly unlikely we'd choose to use this plumbing company in the future. We just spent the last two hours scouring the inside of our home and the freshly painted front steps to remove the mud/debris/feces that was left in their wake... Not to mention that we were advised at the last minute that it would be up to us to rid ourselves of the old toilet now sitting in our garage.

Emergency call, late evening, found the source of our problem. They were very courteous. Will call them again.

Repairman was professional but cost was ridiculously high. Repair for 3 valves took approximately 30 min., charged $550. Do not use this company, fee charged to 89 yr old mother was major rip off. Not happy.