Best Home Service in Columbus OH

I never give reviews. However...... Plumbing and Drain Professionals replaced my two 12-year aging hot water tanks today. Moose and Pat were both very professional and courteous all around and very pleasant and respectful. Their professionalism wasn't phased by my annoying dogs or the fact that the job did turn out to have some complications (not their fault, trust me). Moose is very good at customer service..... explaining and answering questions when I requested. Will call them back for any plumbing service I need.

Chris responded to our storm water backup in our basement. It was the heaviest rain in a week in years so they were busy I can understand. The appointments were two days out and that was as good as anyone else, Chris hauled the snake machine down and after he led out 100 + feet the drain cleared and it brought back a tree root.I will call these guys first next time

Super helpful, great price, really friendly employees!

He was on time and was amazing. The price wasn't bad. He was very understanding and patient with my 4 year old wanting to watch him fix the drain. I will continue to use apex. I have had great experiences both times I have used them. Thank you Rodney for all you help!

Had a clog is my pipe's. Tech showed up and I told him the issue. He checked out my bathroom that had a issue with water coming from under it due to a blockage in my pipes (caused flange to come undone). He had taken a end cap off a pipe in my basment to run his snake threw. Said it was cleared and started to clean up. My fiance said that ge needed to run it threw the other end if the pipe since they both went into the main drain line. So he ran it threw. Said he thought he got the clig broken up but to be sure he woukd have to run a line in the bath tub since water was not drainung and thought it may be the real issue.Still had water backing up into my bath tub and toilet when water was ran in my kitchen sink. He got the toliet to flush correctly. Then started on the bathtub. Said the drain was clear. Came back in with the bill and we paid for the service. My fiance had gone down stairs to clean up the water and my basment was flooded. The tech didnt put the cap back on the end of the pipe. Also my drains are still not draining and are still backing up. Nothing got fixed. I asked for my money back and was told I would have to call back during office hours. They tried to send another tech out but i said no way after both wrongs i wanted my money back. Refund policy says they will make it right or refund 100% of the cost. If you didnt fix it why would I let you come back out here again. Just give me my money back. Will never use this company again.

Will is a credit to the company. He was professional, competent, friendly, and courteous. He saw exactly what needed to be done, and kept us informed throughout the process, during which he discovered other problems that needed repair. He explained those clearly, and worked all day to make the necessary repairs to our satisfaction.

After coming home from work I discovered my upstairs bathroom leaking and pouring out of my ceiling. As I panicked and cried, my insurance told me to contact a plumber. I used google and randomly selected a number out of desperation. Dale called me quick and was at my house faster than I expected. He immediately identified the problem, and then repaired it. Absolutely the easiest call and service I've ever had.
Their number is saved in my phone now because I don't need to take a gamble on any other plumber.

These guys are top notch. Bill replaced my sump pump. Very professional and high quality job. Thanks

Recently had them replace a water line from the curb to the home. Owner was very helpful and thorough in explaining the work needing done. Very reasonable pricing. Definitely will call them in the future for plumbing needs

Great skilled technicians

Making plans to replace our sump pump with a newer model.

Quick to respond. Trevor was here within a hour and fixed the issue.

We worked with Sean over the phone he was professional, friendly, and scheduled our new water heater install. Joe the technician showed up on time and did an amazing job! I recommend MB if you have a plumbing issue!

Gary showed up on time. I explained the issue I was having. We agreed on a price and he got to work. After he finished we both agreed I needed a new toilet. He said he would go to home depot buy the toilet and I would just reimburse him for it. Here is where Gary earned 2 stars. Time to pay. Me Gary how much was the toilet? Gary $250 me OK can I have the receipt? Gary I'm writing it up me I need the home depot receipt Gary starts to get upset and states he owns the receipt because he used his credit card and that he had lost it. I state if you wanna get paid for the toilet I need to see the receipt. He finally produces an E- receipt . Cost of toilet $160 plus tax. During his rant he claimed he bought a 6 month warranty. That was also a lie. As a small business owner my self I know how valuable this reviews are..,Gary, I normally tip $50 on a bill like yours . Your greed now has you looking like a lier for everyone to see.

Stayed home waiting for them and they never showed up

I called around to a few companies seeking a quote/estimate when my existing tank water heater began trickling from the bottom. I was fortunate to speak with Nate over the phone. He explained the process and helped quell my anxieties with upgrading to a tankless system. When the other Nate came to inspect and provide a quote, his knowledge helped to make my decision a no-brainer to work with Water Heaters Now!
Their inexpensive price quote for a high quality product and the knowledge of their product is worth every penny and more! Installer Nate kept his work area clean and made the new tankless water heater look so organized it’s as if he was never there.
Their knowledge, courteousness, expediency and keeping me in the loop will have me raving and recommending them to anyone in the market to replace their water heater.

Very good. Even with a unexpected mechanical problem my problem was quickly taken care of

Employ very reckless drivers, will never use this company for my plumbing needs in the future.