Best Heating System Installation in Columbus OH

Waterworks was great to work with from start to finish. They were prompt in their communications and starting and finishing a major sewer repair. They were available and willing to walk me through the steps of the repair, provide recommendations, and answer any questions I had. Everyone that came to our house was professional, hardworking, and knowledgeable. In addition, the final cost of the project did not differ from the original estimate provided.In June 2022, we identified sewage backing up into our basement. Every time we used any water, we got more backup in the basement. We called a plumber (not Waterworks) to snake it (Wednesday). They spent 2+ hours and were not able to clear the blockage. We have an exterior sewer line policy through a home warranty company. I called to report the blockage. They sent someone out to snake (Thursday, no success), then hydrojet (Friday, again, no success). They located the blockage via camera, and it was under our concrete garage floor. Our little sewer basement backup turned into a major and very costly repair.We proceeded to do our due diligence and get 3 estimates for the repair. I was hesitant to call Waterworks, but based on a recommendation, I had them come out to provide an estimate. This was the best decision I made during this process. We did not have use of facilities in our home during this time and were staying elsewhere, so time was of the essence. Waterworks came out same day (within an hour) to provide an estimate (Monday). Their estimate was 33% less than another major service provider in the area.We had the estimate and knew we wanted to go with Waterworks. The next step was to work with the home warranty company to get everything approved before the work could start. When needed, Waterworks jumped on the phone, called the home warranty company, got them the information they needed, and we had the approvals to start the work (Tuesday).Immediately after that (within minutes), Waterworks jumped on getting the appropriate permits and they came out on Wednesday to start the job. The job took 3 days, but we had use of facilities back on the day they started the work. The job involved breaking up the concrete floor of our garage, excavating (7+ feet down), repairing the compromised sewer line and fixing some other areas that could cause future problems (a separate issue Waterworks identified during the repair).Sean and the crews that came out were exceptional. They were always right on time (even early). It was a hot and smelly job, but they got right to work and worked hard. On Day 1, they identified the problem and made a temporary repair so that we could be back in the house that day. On Day 2 they removed the temporary repair and made a permanent repair. On Day 3, they filled the giant hole and reinstalled the concrete flooring. Sean kept us informed every step of the way. He gave us options and recommendations throughout the process. I also appreciated that on several occasions I saw Sean educating some of the other crew members on what he was seeing and potential approaches to remedy.After the repair was complete, we had to work with the home warranty company to get reimbursed for the work. After we submitted our reimbursement paperwork (with lots of detail provided by Waterworks), the home warranty company had follow-up questions for Waterworks. Waterworks always provided prompt responses to keep the reimbursement process moving.As homeowners, we try to prepare for the unexpected. This was beyond unexpected in terms of scope and cost. Waterworks really went above and beyond to provide a high quality and timely repair, as well as to work with our home warranty company so that we could be reimbursed for the cost.

Marcus Greene and APEX plumbing did an amazing job!! I called ten plumbing business and no one could make it out !! Marcus came within 2 hours and got the job done in 45 minutes!

Muetzel had installed our old water heater for the previous owners which lasted FOREVER. When it finally blew, we called them to install new one. The front-line person who answered the phone, Sonia, was so kind and sympathetic to my situation. She said she had to be realistic with scheduling and so they weren't able to fit me in same day but she scheduled me for first time on the next business day. She agreed to call me if they had cancellations and she expressed understanding when I told her I was going to call around to see if I could get someone sooner. We ended up finding a plumber closer to where we live who was able to do it quicker, but I will always remember how easy it was to talk with Sonia and definitely would use them if (God forbid) we have more plumbing needs.

Will came out to give us a free estimate to reset a toilet. He was very professional-gave us the estimate- and was able to fix the toilet right there and then. When I asked if there would be a discount he could apply (my husband is a veteran), Will was able to apply a Yellow Pages one. Our problem was solved and we are very satisfied. We would not hesitate to use Mr. Rooter again.

Very knowledgeable, thorough, professional, and friendly! Highly recommend them!!! Thank you very much, gentlemen.

I was very happy to have American Leak Detection company help me to locate the exact location of a hot water line leakage, which enable the work to be carried out at the least damaging location in the house. From the beginning to the end of the job it was done with good communications, professional leak detection together with a very good team of technicians, the job was done professionally and efficiently. Many thanks to Steve West, Steve Wolf. It was a great team of technicians (Richard, Tim, Joe G and Joe C) with good quality of work. It definitely deserves a 5 Stars. I have no hesitation of recommending their services to all my friends.

The replacement of my water heater was covered by Home Serve but the actual work was done by A 3 Aces. The technician was Alec and he was was nice, efficient and got the work done without any mess or problems.

Considered sewage backup in my rental property not an emergency and did not want to come out at 7 o' clock at night. Last time using these guys.

Seage has been incredibly conscientious and customer focused in helping us deal with a difficult situation: a hard to find set of gas leaks in the piping of a 130 year old house. We have been very impressed with his work ethic and dedication.

The service was expeditious and Jason was awesome. He was very knowledgeable and did not pressure me into services or products that did not appear necessary. Thank you ?

I had a great experience. They unclogged our sewer drain pipe in a short time at a reasonable price.

Lost power late Sunday evening impacting half our house. Joe stopped by himself and quickly assessed the problem as electric company outside line. He called them on our behalf and the problem was addressed later that evening. Joe was very responsive, professional and demonstrated in-depth technical knowledge. Will call PTI again for any and all issues or new work; I highly recommend Joe and his company!

John fixed my pipes sooooo well!! I’ve never been so satisfied with a plumber.

Zach was very polite. He did a great job installing out new garbage disposal! We have had problems with the scheduling with Lowes, but Zach was very accommodating in still making sure to get the installation done!! Thank you!!

Very kind and professional

A friend of mine recommended Evolved and they helped us get our gas line up to code. Austin was responsive and professional. Will definitely reach out to them in the future!

They will fire you if you dont know what youre doing on your third day they dont even give you a chance to prove yourself your and team members will talk behind your back

Thank you, Cory from Dublin plumbing and drain, for your promptness, professionalism, and fair pricing. We'll definitely call on your services again soon!

They were extremely helpful and pleasant the entire time. Even working with my tight working schedule. Thanks guys, I’ll be recommended you to all my friends and family

Reasonable and efficient!!!! Had a clogged pipe on 4-3-19 and was able to arrive immediately. Very cheap! Will be calling again if i have any plumbing issues!