Description
Buckeye Heating, Cooling & Plumbing is the most comprehensive, client-focused HVAC and plumbing company in Columbus, OH. We are a team of highly trained and experienced HVAC service technicians and plumbers that offer the right solutions designed for your home's comfort. Since 1948, we have been providing expert heating, cooling, and plumbing services to residential customers in the greater Columbus area. We earn trust by educating on options, working in the best interest of every client, and back up everything we do – in writing. Our goal is to exceed your expectations by always providing a true comfort experience that feels right, because you know it’s right. Trust Buckeye to provide comfort to your central Ohio home all year round.
SERVICES
A/C preventive maintenance, A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, HVAC system repair, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat installation, Thermostat repair, Cooling Problems, Emergency Service Available, Furnace Replacements, Heat Pump Air Handler, Heat Pump Maintenance, Heat Pump Replacement, Heat Pumps Heat Pump Repair, Heating, Cooling, & Plumbing, Home Repiping, Maintenance Tune Ups, Residential/Commercial, Tankless Water Heaters, AC Repair, AC Replacement, AC Tune-Up, AC maintenance, Ac Unit, Air Conditioner Repair, Air Conditioner Replacement, Air Conditioner Unit, Air Conditioners, Air Conditioning Repair, Air Conditioning Repair In Columbus, Air Conditioning and Cooling, Air Filters, Air Handlers, Annual Services, Broken Furnace, Clean ducts & vents, Comfort Controls, Cooling Tune Up, Dehumidifier, Duct Sealing, Ductless System, Ductless heating and AC services, Electric Air Purifier, Emergency Air Conditioning Repair, Emergency Furnace Repair Services, Energy Efficient Air Conditioning, Free Diagnostics With Repair, Furnace Repair, Furnaces, Gas Furnaces, HVAC, HVAC maintenance, Heat Pump, Heat Pump Systems, Heat Pumps, Heat Pumps Ductless Systems, Heating And Cooling Replacement, Heating Maintenance, Heating Repair, Heating Replacement, Heating Tune-Up, Heating and Furnace, Home Heating And Cooling, Humidifier, Indoor Air Quality Systems, Install AC, Install ducts & vents, Install heating system, Install thermostat, Media Air Cleaner, Mini-Split Systems, New Air Conditioners, New Furnace, New Heating, Repair AC, Repair HVAC, Repair ducts & vents, Repair heating system, Repair thermostat, Residential Heating And Cooling, Schedule Maintenance, System Upgrades, Temperature Control, Thermostats, Tune Ups, Ultraviolet Purifier, Water Heaters, Whole Home Ventilator, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Plumbing Repair,
Reviews
Virginia Addis
5 months ago
Called for emergency service on a Sunday evening and they were there in about 45 minutes! Super friendly, explained things very well, let me view what was happening and kept me well up to date through the process. Price was extremely fair and the technician was top notch! They came highly recommended and I would pass forward that recommendation! 5 star service on a cold Sunday night! Thank you!
Kaitlyn Cloe
5 months ago
The Buckeye Heating and Cooling team that cleaned our duct work was very professional and thorough. They were careful around the house, communicated clearly about what needed to be done, and flexible about a couple of vents that were harder to access. They were also very nice to our toddler, who had a lot of questions!We really appreciate the hard work and great cleaning job!
Ersila Bedalli
3 days ago
My technician, Harold was very professional and knowledgeable. He really knew what he was doing. My AC unit broke down and I had to call so many companies to schedule same day appointment.Eventually, Buckeye Heating and Cooling was very fast on responding my needs. The tech came on time, checked all the parts and gave me the best convenient option to fix the AC. I absolutely highly recommend the company and specially Harold.
When my furnace was unable to be repaired, Buckeye Heating and Cooling were able to have someone come out the next morning to give me a quote. Pete came and talked through my options, then gave me several very competitive quotes for various levels of a new system. Once I decided to go with them, they were able to install the new system within 48 hours, and Pete was in contact with me updating on the plans the entire time. Dominic, Joe, and Scott came to install the new furnace and A/C unit, and were prompt, extremely professional, and efficient. Upgrading from an original 1970s unit wasn’t a simple process, but they did an excellent job installing everything. Understandably, the process took all day, but they were very friendly willing to explain everything. Once the install was complete, they took the time to walk me through the new unit, as well and the new smart thermostat. As part of the promotion, I also get a free duct cleaning. Very impressed with Buckeye Heating and Cooling from start to finish. I will definitely continue to use them for all my maintenance needs moving forward.
Brent was able to fit us in earlier than expected which was nice. He diagnosed our problem with our AC and got straight to work. We have used Buckeye Heating, Cooling, and Plumbing earlier this year for our water heater and were very impressed with the level of service we got then as well. Will return if needed in the future.
Great experience. Called Buckeye for a second opinion after using a competitor. Their technician Terry was so knowledgeable and professional. Fixed what needed to be fixed and gave me options for what could wait. Excellent all around service and professionalism. Thanks!
I booked an appointment between 2-4 pm for an estimate. I received a call at 1 pm that they were available early and could be there in 25-30 minutes. 90 minutes later, no one showed up and I had to call in. I was told that someone would be there in 30 minutes. 60 minutes after that, I called in again and was told someone would be dispatched right away. It is nearly 4 pm and I just received a text that a tech is on there way but they are 32 minutes away. I had no issue waiting between 2-4, but when expectations change when someone calls and says they can be there early, follow through. I shouldn't have to play phone tag to make sure someone shows up.Follow up to Company response: I contacted the phone number but nothing came of it. I decided not to use them to install my water heater or furnace and am using another company.
Summer Eilola - Morton
3 months ago
Same day service. The tech arrived shortly after the issue was reported. He was very thorough and professional. The rate was great. He was quick and did a great job. He even took the time to answer ALL of my questions.
Dennis Kelley
4 months ago
On arrival we went over the equipment location and register locations. They brought in their equipment and got to work. I could hear the dirt going through the vacuum tubing. They were careful moving around our house and when finished, they spent time going over what was done. I will recommend Buckeye to family and friends. It’s good to see a company that cares about the work they do and were not here to push other add on services.
Excellent and informative service, great technician with a friendly personality. Was very open about his process and general tips and advice for long term maintenance. Would absolutely recommend to anyone with hvac concerns.
Overall, install team did good service. They stayed until job was done which was 14hrs. I did have to be the one to approach to get updates. They did the best they could on clean up after completion. A drain grate was thrown away which I wish they would have given me a choice to keep and fix it back. Now I have go replace it. Supposedly, they are going to try to replace with plumbing team but I have not heard anything.
Mike and the other Buckeye employee were very polite and professional. They patiently answered all my questions as related to whether I was better off repairing my current system or consider replacing it. I appreciated their advice.
Roshan Rimal
3 months ago
Plus point:They are fastTech arrived on timeReasonable price for diagnosticMy experience was bellow average.They quote me $1500 to replace system board, but it may not be the system board issue at all. Tech didnt provide enough date to proof its the system board.Tech keep pushing me for a whole HVAC replacement entire time.Their contract anual services is questionableThey do not check Gas press or switches, I doubt they even clean ay internal components or axhaust at all.Please be care before sign up.
Rashmikant Shah
2 weeks ago
Technician came without proper tools and training. He had to send other technician next day.Next day the tech asked for $98 while the first tech promised for no extra charge.My unit is working just fine, I called for tuneup.Other tech suggested that a free on leak and could be other problem.This could cost me $4000Seems this is not right. I had tuneup done.I called Buckeye due to a big name. But I made a mistake.Please stand by your name. I cannot refer to friends and neighbours.
Cody was outstanding and very thorough finding issue that another company did not identify. His explanation of the problem and recommendations to resolve gave us options to address. Extremely happy with the service and will use again. Great job Cody!
Margie Crawford
3 months ago
Our furnace was installed by and is regularly serviced by Buckeye Heating and Cooling. The staff is always professional, arrives on time and explain the work being done. Highly recommend.
Maureen Altier
a week ago
Brian was very knowledgeable and went over and above to get the filter we needed and installed. Super fast response time to come out the same day I called to repair the insulation on the outside AC coil
Mary Jean Roach
a month ago
Brian was very thorough and went above and beyond, cleaning our outside ac unit. He was knowledgeable about the services offered by Buckeye and was very soothing to our dogs. They liked him!
We had Buckeye Heating & Cooling install a high efficiency Lennox furnace and A/C in August, 2015 and had yearly maintenances performed. Last week our A/C went out and on May 19, 2023 Jeremy, a Service Technician from Buckeye Heating & Cooling, came to fix the problem. Jeremy first advised that we had a broken wire that needed replaced at a cost of $250.00. After a while Jeremy then advised that it was not the wire, that he was puzzled, he had NO CLUE as to what the problem is, and he has been a Service Technician for a long time and has never had this type of an issue. Jeremy proceeded to work on the problem and then advised that we needed an A or C Coil replacement ($1,263.00, PLUS THE COST for a liquid line drier, task H146, refrigerant, and air handler coils), also needed a recover and evacuate system ($1,263.00, PLUS THE COST for refrigerant cost), AND a charge for system specs ($1,183.00), AND a electronic leak search at a cost of $394.00. Jeremy advised that the A/C is still under warranty, but the above figures ($3,709.00 plus $394.00 PLUS THE COSTS FOR THE LIQUID LINE DRIER, TASK H 146, REFRIGERANT AND AIR HANDLER COILS ARE NOT COVERED UNDER THE WARRANTY. We paid the service fee of $98.00 and sent Jeremy on his way. NEEDLESS TO SAY, I AM NOT HAPPY. I called Lennox on May 22, 2023 and spoke to Tameka. Tameka advised that the majority of the above items are still under warranty until 2025 (anything inside the system is covered - refrigerant is not covered). The cost for this repair (which is still under warranty) is absurd and almost costs more than a new A/C.
Mary Beth Henderson
4 months ago
I was without heat for 3 days while other companies told me they couldn’t find the broken part anywhere in town or just never called or came back! 2 companies told me I needed to replace the furnace. Buckeye came out 1 hr after I called on the 3rd day, had the furnace running in 30 min. with a “bypass” while the guys went to pick up the part that no one else in town was able to find! 2 hours later my furnace was fixed for 1/3 the price others had quoted! Thank you, Thank you!
Hugh Jamieson
4 months ago
Buckeye came out for a scheduled PM. They discovered a leak and did not have the part to fix it. The tech left with the promise that he would return. That was Friday. It is now Weds. I have called 3 times to request an update (ie when are they coming back). None of my calls have been returned.Calls to Buckeye Heating go thru an answering service, so they will not let you talk to anyone. You have no recourse but to wait for a callback that never comes.This is not personally connected, Highly ethical, nor solution focused as they claim on their website. It is simply very poor customer handling. I don't think it is unreasonable to ask for a company to return a phone call when requested.
Padmini Ekbote
a month ago
My heater and thermostat were not working as I had been away. Brian came over and checked out the heater, replaced the parts while explaining it to me. He also checked to see that the AC was working. He did a great job
I called on a Thursday and they had an opening the following day. They called me when they were 25 mins away. Very thorough, took pictures and explained their findings. Would definitely use them again!
Keena Motycka
4 months ago
Believe it or not, I called this company because I was behind one of their vans and whoever was driving was using their signal, paying full attention and generally being a decent driver. Rare. We got a quote from Pete Kott who was super professional yet very personable. I need other quotes but have a feeling we will end up using these guys. I'll keep this updated!
I needed annual maintenance on my A/C for summer. What I got was a fantastic tech named Brian Pentz , who did in-depth maintenance on my A/C and furnace system. I think he crawled through every inch of those systems. He cleaned where needed and fixed other stuff and overall, just got those systems in better shape than they have ever been. He is an HVAC marvel! He also showed me what a great guy he was when he helped me search for my two little dogs who had darted out the open garage door and run away. He was so kind and felt so bad for me that he spent 30-45 mins helping me to search for them all over the neighborhood. The dogs were later found (thank goodness), but I will never forget his compassion and “above and beyond” service. You have a customer for life, Buckeye, and I have a fabulous tech for life named Brian! Thank you so very much!!!
Amber Estrada
a month ago
Christina & Patrick (I am terrible with names, but I am 99.9% sure those are it!) were absolutely amazing ? They explained what the process was & got to work making it happen. They interacted with my very talkative children, which I really loved! I would have this team out to my home again in a heartbeat!
Technician was friendly but seemed to have limited experience. I asked several questions that he could not answer. He discovered some low-voltage cables that had deteriorated from the sun that needed replaced. I thought my maintenance contract covered such repairs but he changed $179 (their BASIC wiring fee) to replace about 6 feet of wire. I think that is pretty expensive for what was involved. He then suggested that a lubricant be add to the cooling loop for an additional cost of $315. I decided not to authorize that work today.
My technician was great. Very friendly and very thorough. My A/C system has never been so clean.
Brent Taggart
a month ago
I bought a complete new HVAC system from this company in early April, 2023. The furnace failed three days later. Buckeye had improperly wired the circuit board, which burned out the circuit board, the solenoid, the thermostat, the wires from the thermostat upstairs to the system downstairs, and the wires from the main electrical service to the system. They could not get the circuit board part until three days later, so we spent that time without heat. After the repairs, we found multiple old electrical parts scattered over the basement floor. Our deal included whole house duct cleaning. Buckeye rescheduled the duct cleaning several times to fit their schedule, not ours, and tried to reschedule it several more times. It was ultimately completed three weeks after the original system installation. The duct cleaning crew had trouble distinguishing between the supply vents and the return vents. After they were done, we found that they had left three out of seven bolts and the sealing tape off the panel over the a/c coil compartment, with hot air blowing out of the compartment into the basement. We found several sheet metal screws in various parts of the basement, but never found the original bolts. Their supervisor came back to fix the problem, and only found two of the three original bolts. After a long weekend away in the end of April/beginning of May, 2023, we came home to discover that the furnace had failed again. This time, the problem was a loose connection on the newly replaced circuit board. We spent another night without heat, before Buckeye fixed it the next day. I have had Lennox HVAC equipment in my house for decades, but I've never anywhere near the problems with any of it that I've had with the system installed by Buckeye Heating & Cooling. All of the problems were caused by faulty installation and repairs, not by the equipment itself. So, this may not be the best Lennox dealer to do business with, in my opinion.
Cody was polite, prompt, and professional. I appreciated his efficient manner and care with how he completed the job.
Great, pleasant service. Accurate diagnosis, made sure everything was working intact before they left. Will definitely be using again.
Scott Aronhalt
3 months ago
Cody was super professional and courteous, and explained all the results very thoroughly. Actually arrived earlier than scheduled with notice, which was a huge help to my schedule.
The HVAC technician, Cory was awesome. Very professional and thorough. Highly recommend Buckeye!
Stay away. This company installed a new furnace and thermostat in December. In March, I noticed that the thermostat temperature is running higher than the room temperature so the heat won’t kick on. I called to report the problem and they said I had to pay the service fee for them to come out and look at it.They also failed the city inspection on the new install because they used existing venting for a tankless water heater to support the outside venting they installed for the furnace.
The technician Cody was very courteous. He was honest about the cost of repair to my older furnace’s fan and offered info and options without trying to influence. Ultimately I decided to get a new unit and he set up the appointment with the consultant right away.
David Abernethy
3 months ago
Fast, knowledgeable, and professional. They also saved us around $1000 Someone else was going to charge us by simply checking to see if a part was under warrenty.
After waking up with no heat (and snow on the ground), we called Buckeye in a panic. Luckily Angela came out quickly, assessed the issue and replaced our broken thermostat. She taught us how to use the new one and also serviced our system. She is extremely professional and efficient! Thank you!
Linda McCarty
7 months ago
We had a maintenance agreement with Buckeye Heating and Cooling for over 10 years while living in Powell, Ohio. After moving to Grove City, Ohio, we knew we wanted the same Service Contract again. Once again we are receiving top rated service. Signed a new contract and now we have piece of mind we will be taken care once again. Technician Max gave us a rating of 10 service. He was so nice. I would highly recommend Buckeye Heating and Cooling for a satisfaction of great work.
Michelle Brown
4 months ago
Robert our Tech was awesome he was very professional he did a thorough job and our furnace now works. Next Level customer service. I highly recommend this company for any of your heatingservice needsOk
Richard Porter
5 months ago
Technician was very thorough and did a creative job to restore our heat! This was a tougher task on a Holiday weekend but we are warm again. Arrived on time, polite and knowledgeable.
The tech was very nice and polite and appeared to be very thorough testing and cleaning our HVAC systems.
Amy Shearrow
5 months ago
Brent was great. He fixed my heater quickly and even offered me a maintenance plan that I had been wanting for a while. Highly recommend!
Had a tech out due to pilot light not staying lit. Nothing else wrong with it. Upon arrival Tech stated he'd bring a quote for replacement, yet that wasn't what was needed. Tech went down to address and came up saying it was leaking. It was not leaking prior to this. He cleaned up the water, lit the pilot light and gave quotes for replacement. Never gave any reason as to why the light wouldn't stay lit or why there was a leak. Gave quotes and left. I have continued to call, and the people answering phones have been as helpful as they can be with sending emails to management and client compliance, yet I've had no call back from anyone. I now have a leaking water heater and pilot light is back out, not turning on. Saw pictures from the tech and you can see it's fresh water filling up in there from his visit. Terrible experience so far and what may have been an easy/inexpensive fix, is now a replacement. No clue why.UPDATE: received a call from Tina from client compliance several days after initial visit, and she was incredible helpful and responsive. She maintained contact through the rest of the process and emailed all concerns were addressed. Ended up needing several more visits to figure out the problem, Austin and Dan the manager were awesome. Actually explained what they were doing and what was going on. Initial bad experience has been completely rectified.
Katherine Banker
3 months ago
Lucas was amazing! Very professional, walked me through everything he did while he was here. I would recommend him to anyone.
KISHA giorgione
7 months ago
Cody was amazing. He let me know possible issues and what he was doing along the way while trouble shooting before just replacing parts. He was able to find a blockage in the exhaust and showed me different payment options and service plans. Extremely satisfied with the service!
Reggie Williams
5 months ago
Not sure of how this question is worded, what it's meant to obtain.
If it meant our experience with [ Brent ] the Tech... Well he was very prompt for the weather conditions, very polite , orderly about his business. Informative, let us know what and why, and made No over the top promises!
Sharon Campbell
a week ago
Great service. We love preventative maintenance, keeps everything working like it should. Thank you!
Tessa Cooper
10 months ago
Called Buckeye Heating and Cooling after my AC stopped working. They determined I needed a new unit, and since mine was from 1998 we expected that news. It took a week before a salesperson could come out and discuss our options for a new unit. We had to then pick a new unit before we could schedule an install appointment, which we did within 15 minutes following the end of our appointment, but the salesperson didn’t respond to our selection for two days to book our installation. We had been told that we would receive a call same day as making our selection. We reached out twice on our own to contact our salesperson as well, with no luck. By the time we were able to schedule an install appointment, the soonest was two weeks out. When it finally came, the techs were in our home only about 15 minutes before realizing that the new coil for the unit we were sold would not fit, and we either needed to pick a different unit or replace our furnace which was 8 years old and in perfect working order. So then the sales guy came back out, took a bunch of measurements and told us the only possible way to replace the AC was to also replace the furnace (which he somehow didn’t identify the first time when he took a bunch of measurements), which was also a completely different story than what the techs had told us. When I asked about some of the options the techs had presented, the salesperson stopped responding to me, and we got a letter in the mail a week later that he was requiring the city of Columbus to inspect our hvac system before proceeding. I called another company at that point, they were able to accurately identify which AC unit was appropriate for our house, and installed on the first try without issue and had no concern whatsoever about the needs for an inspection. Really seemed like we weren’t worth the effort once we decided not to replace the furnace, and were mislead about it being necessary, as evidenced by another reputable company completing the work quickly and easily. Maybe if you have a standard suburban house then buckeye heating and cooling would do an adequate job, but if you live in an older home, I would absolutely not recommend them.
Michelle Garrett
6 months ago
We had a leaky pump attached to the furnace. The technician found the problem and fixed it and was in an out in about an hour. There was no charge as we had a warranty that covered the work. He was very nice and had a great job, as did the person who booked the appointment for us. 5 stars.
My technician arrived punctual, and the maintenance check of the furnace was completed; however, I asked about the inspection of a humidifier filter, and he seemed very irritated and annoyed that he had to go back to the furnace. He then, with his nonverbal communication, explained how to replace the filter in a passive-aggressive manner I didn't appreciate his attitude: I e. Inflection, tone of voice, and rolling of the eyes.
The problem with the furnace was fixed. HURRAH! But our thermostat still resets to 62 during the night. Please advise. Also our last name is spelled Roush. Thank you!
Have used this company for years and have never had any problems or issues. Very professional and knowledgeable.
Bill Capalino
3 weeks ago
We are always very happy with the service we get from Buckeye Heating and Cooling I look forward to having them come out Thank you Kyle
Jeremy was very professional, timely, and quick. He gave me honest feedback and very friendly. I will be working with buckeye again in the future.
D.J. was punctual, knowledgeable and helpful. He explained the maintenance that he was performing in heating system in a way that I could understand. He is very professional.
Shyam Sundar
6 months ago
The technician was very nice and respectful. He has very good experience and knowledge and helped answer all the questions that we had, with patience. He also suggested few things that can keep the heating and cooling system run smoothly. I definitely recommend buckeye heating and cooling!!
Martin Guerena
2 weeks ago
He was competent, explained everything, patient, consummate professional, answered every question, friendly, clean, attentive and kind.
Called prior to appointment time. Arrived on time. Thorough with heating system service. Have used their service for years. Highly recommend Buckeye Heating and Cooling for HVAC
epizan Other
4 months ago
I have used this company for several years. The technician that came out was a young guy that did a great job. I will definitely be using them again.
When my home needed a new HVAC system, I requested several quotes from four major companies that service our area. Buckeye Heating & Cooling was very responsive and honest about what we needed. Pete, our salesman, was very patient and knowledgeable. He did not pressure us to buy the top end systems. In fact, he listened to our needs and provided us with options that we were comfortable with and interested in adding. The quotes were reasonable and easy to understand. When we accepted the quote, they were able to schedule us around our work schedule.The installation crew, Scott and Jeff, arrived on time and worked immediately to replace our existing system. They were professional and very courteous. They explained what they were doing and were careful to not leave a mess. They completed the installation and ensured that the system was running perfectly. They took the time to explain the maintenance needed for the new system and were very friendly.A new HVAC system can be a big purchase and stressful to a homeowner. Buckeye Heating and Cooling was a joy to work with and I will highly recommend them to others. Thank you Buckeye!*Update 12/16/2022The service technicians have been great! Kyle called and arrived on time. He performed the maintenance quickly and took time to answer questions regarding the system. Maintenance program is a great way to protect our investment.
I am very satisfied with this service company! D.J was so friendly and extremely thorough. He explained everything to me in simple terms so that I could understand. I highly recommend Buckeye Heating and cooling.
Kyle was very professional, explained things, made sure we didn't have any questions before leaving.
Came home from out of town with a dead thermostat. Called Buckeye on a Sunday night, and they made it out in a couple of hours, on Sunday! Changed the thermostat and saved the night. The tech Harold was wonderful as well. Puts on shoe cover every time he comes in the house, and solved the issue very quickly. Would call them again in the future with HVAC issues for sure.
John Richardson
3 weeks ago
Very professional, Great for showing details of work by voice and photos before and after.
Very happy with the quality and professional service.
Furnace was in the fritz and wasn't turning on reliably. They were out asap and fixed issue in 30 mins. Brian explained the problem and why it happens. Got a short term and long term solution is place. Beyond happy with the service and will definitely use them again!
Jeremy is an outstanding member of Buckeye’s team. Very knowledgeable and personable.
Troy Gregory
7 months ago
We have had a maintenance relationship with Buckeye for years and continue to be very pleased. Prompt and professional, skilled and courteous, we enjoy their technicians and their many communication channels.
Connie Phillips
a year ago
This was my first experience with Buckeye, they are exceptional. First a live person answered my initial call and I had an appointment for the next day. They gave me a 2 hour window and called to ask if the could come earlier!The Tech(Cody) was friendly andknowledgable. He diagnosed the problem quickly and fixed the problem after he discussed the needed repair. He had the part with him. The staff had emailed a picture of the Tech before he arrived so I knew what he looked like.(nice idea).can’t say enough nice things about this company. I recommend them.
Very professional,did great job explaining everything to me at my level . Purchased service contract. Will request Christina and Reggie in the future
Jeremy Schnipke
10 months ago
I called in the morning with my AC out. They were able to get me on the list and were out before noon. Tech was extremely nice and respectful and kept me informed the entire time. They were able to get it fixed and up and running rather quickly. Would definitely recommend giving this company a call for any AC/hearing needs.
Cristina Found a sparking inducer which is deemed a fire hazard and could’ve cause serious damage to the house furnace is now shut down. Unfortunately part replacement is impossible as there are hundreds on backorder so a new furnace is the only solution.
It was a great experience. The techs were very professional, on time & good communication. They respected my house, explained things clearly and I felt I could trust what they were saying.
Frank Kersanty
7 months ago
We have used Buckeye heating and cooling for maintenance over the past 12 years. I believe that tells you how satisfied we have been with their service. Staff is always very professional, timely and courteous!
Harold called me before he got here to let me know he was on the way. He arrived on time and spent extra time trying to figure out my thermostat. He educated me on my furnace and dehumidifier. I just bought the house and am thrilled to learn about these aspects. He is professional, kind and informed! I only want Harold to work on my hvac, although I am guessing the other buckeye employees are great, too. Thanks for getting to me the next day Buckeye!
Angela was great. The service provided was impeccable.She is a true asset, thank you!
UPDATED Jan 2023Last year I gave them a glowing review because they got my furnace working. This year they sent out a Replaceman, who left me without heat and condemned my furnace because it was near the best buy date, a few days before the recent cold snap. I thought they were better than AB but they are just the same, fear mongerers.I called my reliable Repairman who actually ignited the furnace and showed with his instrumentation that the burner was producing minimal monoxide (all flames produces some carbon monoxide) and said there was no sign of a crack. Educate yourself, typical indoor CO levels 0.5 - 5 ppm. Your gas stove produces between 5-15 ppm. Heavy smoker - 75 ppm. CO detectors go off at around 70 ppm (First Alert website), place one on each floor of your house.Trust is lost in buckets and earned in drops. Buckeye is now on my do NOT call list.Nov 2022I had Buckeye out the day after company AB left my tenants high and dry without heat. I was out of town so I had to schedule and arrange the repair over the phone.Larry fixed the problem and the heat has been working for the last week. He also let me know that if the problem continued, the circuit board would need to be replaced and the office could get me a quote. Unlike the other company, he did not try to sell me a new furnace!Since the furnace is nearing the end of its life and since Larry was honest and ethical, I will be calling Buckeye when I decide to replace the furnace.
Tracey Kelly
9 months ago
I called this morning around 9am bc our AC wasn’t cooling. Tyler answered and was professional. We received an email regarding the call and when a tech would be out. About and hour later, we got a phone call and text from Harold stating that he was on his way. The text had a picture of him, which is nice to know who is coming to the house. He arrived within 30 minutes and was professional. He checked out the AC unit and saw what was wrong. He showed us the part and explained the damage. Harold showed us options for the different payment costs and explained the maintenance membership. He was friendly and we didn’t feel pressured to choose a membership. We actually did chose one bc it was a good deal! We would highly recommend this company. Thank you, Buckeye Heating and Cooling.
Buckeye Heating & Cooling provided a free second opinion after an original technician came out and misdiagnosed the problem we were having with our central AC. The Technician from Buckeye (Dustin) spent more time looking over the system and correctly identified the issue which was missed by the original company we called. This alone saved me $250 by avoiding a leak check which would have not yielded anything as the issue in our central AC was a faulty part. They provided a few different options with transparent pricing to correct the issue and were easy to get ahold of / communicate with. I also liked that they confirmed the appointment and sent details of the technician who would be arriving in advance of the meeting taking place, great system! I highly recommend Buckeye Heating and Cooling, we will be sticking with them going forward.
Susan Marcum
5 months ago
Brian was very good and kind. He went out of his way to make sure we had heat before the temperature went down. Thanks!
Sherri Miller
2 months ago
The technician made phone calls using speaker phone while working in my basement and outside at AC unit. My husband and I work from home and this was very distracting. He also left something small, gray on the floor in front of the furnace.
Manuel Villalobos
6 months ago
Glen from Buckeye Heating and Cooling was fantastic and quick. He explained what he was doing with the Furnace tune up and was able to provide good advice for upgrading my thermostat.
Brianna Velliquette
11 months ago
Buckeye Heating and Cooling installed a new HVAC system in my home last July. Took weeks for the system to arrive, even though they stated the system was available when I signed the paperwork. The new system they installed short circuited within two weeks because it wasn’t installed properly. They installed a new system a week later. We also had a humidifier installed within the system. However it wasn't wired properly thus not working, they had to come back out to remedy the problem. This summer the system hasn't been able to cool my house anytime it reaches close to 90 degrees. It's currently at 80° on the first floor and second floor is at 86°. Even with the thermostat set to 73°. They have been out once and stated the coils were dirty, after cleaning them off the problem still exists. After spending thousands of dollars on a new system I would expect it to be installed properly and to not have these issues not even a year after install.Update: It is now 84° on the first floor and 88° on the second floor. I am 8 months pregnant and even how many issues we have had with their service, was told the earliest they could come out is Friday. Remind you, this is after Buckeye attempted to diagnose and fix the problem this past Sunday but to no avail and didn’t seem to find anything wrong. Poor customer service and terrible quality products
Harold was very professional and he fixed our furnace quickly. I would recommend him anytime.
Tabatha H (Tabby)
2 months ago
Very polite and helpful. Able to kerp furnace running allow time to replace
Team was courteous and worked efficiently. Bonus points for the one who complemented my needlework!
Justin Velliquette
11 months ago
Buckeye Heating and Cooling installed a new HVAC system in my home last July. Took weeks for the system to arrive, even though they stated the system was available when I signed the paperwork. The new system they installed short circuited within two weeks. They installed a new system a week later. We also had a humidifier installed within the system. However it wasn't wired properly thus not working, they had to come back out to remedy the problem. This summer the system hasn't been able to cool my house. It's currently at 80° on the first floor and second floor is at 86°. Even with the thermostat set to 73°. They have been out once and stated the coils were dirty, after cleaning them off the problem still exists. After spending thousands of dollars on a new system I would expect it to be installed properly and to not have these issues not even a year after install.Update: It is now 84° on the first floor and 88° on the second floor. How is my 8 months pregnant wife supposed to sleep in this heat? Was told the earliest they could come out is Friday. Remind you, this is after Buckeye attempted to diagnose and fix the problem this past Sunday but to no avail.
They came out for same day service and Brent assessed the situation and provided a quote for repair. The part needed to be ordered and came in next day in which they scheduled the follow up. At the follow up he let us know that he thought about what else could be wrong and was able to fix it without replacing the part therefore making the bill significantly cheaper. I appreciate his knowledge and transparency to make this stressful situation better for us as this happened the day after Christmas. Definitely would recommend them and would use them again!
The Buckeye team was great. Very friendly, explained everything until I understood what was going on and worked with me to get a solution to get my heating restored in basically 6 hours from phone call to repair! Will work with them in future (though hopefully it’ll be awhile till I need them again)
Feliz Esperar
5 months ago
Glen did a great job and we signed up for another year of your maintenance program. Thanks for keeping things running for us!
This company provides a top-notch maintenance program for my AC and heating units annually! Setting up the appointments is easy, and I receive proactive reminders of the visit. And shortly before the visit, they provide me a heads up on when the team is on the way and whose coming! The guys are very professional, courteous, and are very transparent through the entire process. I just had Terry and a new technician come out to check my heating unit - very pleasant experience! 10/10 will recommend to others in the central ohio area!
Emily Ritchey
5 months ago
Jeremy arrived on time and was able to address the repair and well as provide tips for maintenance. Great service!
PaMela Godswill
6 months ago
Mike was on time, extremely professional, and took the time to explain my options thoroughly. He provided excellent service and represented the company well!
Harriet Hamites
11 months ago
Brian was very efficient and thorough. Courteous and on time. Ver pleased with his work. He discovered two fuses that did not have enough amps for our system. He replaced both fuses with the correct amps. Highly recommend him for service!
Allison Falcone
7 months ago
Jacob called when he was 15 minutes away and arrived at the beginning of the window of time. He was very professional and courteous upon arrival, even though things were a little chaotic at our home due to a fussy newborn baby and two dogs jumping on him since I couldn’t put the baby down. He was really kind, while making sure I didn’t have any questions and that I understood what I was paying for at the end the visit. Thank you, Jacob!
paul crissinger
3 months ago
She was very nice polite technician. Informed us of the issues at hand and options to fix them.
I liked the courteous techs, their knowledge about heating systems, and really liked the air quality monitoring during the checkup visit.
Chris Lovekin
10 months ago
Had then come out for a diagnostic on my system. Helped me confirm areas of my new home that need some work while also confirming my hardware is working as intended! Harold was fantastic and very personable and knowledgeable. I would happily come back to this company for any HVAC need!
Vicki Hatfield
4 days ago
I use their tune up special. I am getting quotes on heating and cooling
I was in need of a new AC and heater for our house. Kyle gave me two solutions and did not try to oversell me on equipment I did not need. His quote for a Carrier system actually came in as the lowest out of the five quotes I received from other companies around Columbus.Matt and Jeff performed my install and were top tier. Both of them are very knowledgeable and are clearly skilled in their trade. They were friendly, courteous, and professional. Anything I asked they explained or handled for me. The install is very clean, all the routing of new lines and cables was done meticulously.I would highly recommend the team at Buckeye Hearing and Cooling to anyone in the market for a new HVAC system.Side note: I get no kickback for this review. But I know how important it was for me to get a quality company I could trust to handle the HVAC for my home at an affordable price.
Andrea Burnham
3 weeks ago
Quick appointments, very detailed explanation of issues found, and great all around service
Excellent customer service! Honest eval of system! Well mannered young man! GIVE HIM A RAISE!
He is a great representative of your company.
Dustin is a great tech! I appreciate the time he took with my system.
Ken Chuchill
5 months ago
Max did a wonderful job maintaining our system. He was also very kind and personable.
I bought my house about four and half years ago and it seems all of a sudden everything is breaking down or needing replacement at the same time. Why is this??? Anyhow, when my A/C seemed to not be working those few days it was really warm (before it turned cold again . . . ah, Columbus), I reached out to a couple of HVAC businesses in the area. Buckeye Heating & Cooling was able to provide me with just what I needed — a Lennox A/C to integrate with my Lennox furnace which was still under warranty. They recommended exactly what I needed based on my home size and patio (less noise).And the guys who installed the A/C were fantastic!!! I have to admit one thing that sold me on this company were the reviews on Google that mentioned the technicians' interactions with dogs. My dog LOVES people and since COVID, she has had very little interaction with people — other than me. Only dog lovers will understand this ?, but not having to block your dog off in another room is a huge plus.I just had the A/C installed today so I haven't had the opportunity to use it yet, but I'm impressed with the size and obvious quality of the unit. I definitely feel I got value for my money . . . and as an added bonus, a worn out dog.
I have used Buckeye Heating and Air, for over 20 years. I guess it is like insurance, you don’t know how good or bad it is until you have a problem and need it! Well, I had a problem for the first time. They left me high and dry. I asked to speak with the owner a couple of times. He never returned my call. To the point, a really upsetting and horrible experience! I will not use them again, nor will I recommend them to anyone I know! If you were to listen to the promises made while you are on the phone, on hold, don’t believe a single word!
Daniel Sandberg
9 months ago
First comment, this review is not remotely about our service tech today Jacob B. Jacob did a great job and provided excellent customer service 5-5 stars for Jacob.This review is targeted at Buckeye as a company. Here is the story. We used Buckeye to install our brand new Lennox HVAC system via a Costco partnership. The system was installed well and has worked generally great over the last 4 years. We signed up for their annual maintenance service, which is a prepaid program that they were to visit 2 times a year to do a check up. Those check ups pretty standard and are more preventative maintenance and the first couple years no real issue.But why 2 out of 5 stars???Here is why I gave Buckeye a 2 stars. Lennox A/C system has a design flaw that results in condensation filling up the float switch that exists to stop the system if it starts flooding. To “fix” it, they decided to remove the float switch. Granted it’s redundant, but this is still a “chewing gum and duct tape” like solution. Not super thrilled about it, but it works. Next, I noticed the humidifier never seemed to be working this last winter. The humidifier that Buckeye installed. Call them up, tech effectively confirmed it was never working, he the fixed how it was wired and it works, but I had to pay for the service call and pay for a new humidifier filter even though the original was still brand new per the techs own words. Final issue, had my summer “tune up” which I had paid for as part of the annual maintenance program that is $200+ a year… well some how my “a/c tune up” was already used but not my furnace/winter tune up and there was nothing they could do to apply my unused visit to cover the tune up today. In other words, I paid $200 for 1 crummy preventative maintenance tune up visit and had to pay another $129 for todays as I am definitely done with Buckeye after this nonsense.Do I recommend Buckeye?No. Only exception is if you are buying a brand new A/C & Furnace system and they are still working with Costco for the promo. But get multiple quotes and then pick what’s best for you. Otherwise, I do not recommend Buckeye for your heating/cooling needs.
Judy Barmess
6 months ago
The repair was scheduled in a timely fashion. Brian did a great job and went above and beyond the call of duty.
I had service preformed by Dustin and he was great. Him and his helper were on time and very friendly. My issue was somewhat minor and he diagnosed it almost immediately l. Got the problem fixed and stuck around to make sure it all worked through several cycles of the furnace while we discussed video games and furnaces. He did his due diligence and checked some other small thing. Overall a very good experience. This was my 1st time using Buckeye but i would use them again. Hope this review helps.
Very professional technician provided top notch maintenance on both heating and cooling systems. I had a very good experience with the purchase and installation of the HVAC system from Buckeye Heating and Cooling and they have continued their excellence with their maintenance inspection.
Mamdouh William
9 months ago
1- The technician didn't change the filter though I replaced it on 5/7/2022 ( 90 days) and he told me that every thing is ok?2- He went out side to check the AC unit, and left to his car to prepare the report. When he came back I asked him why he didn't open the unit to check and clean? His answer was I was not sure if I can use the hoose, I told him they you did not ask, you were leaving. He said I will do now?3- The guy was not a buckeye employee, he did a bad job. I do not like this to happen again. I was very disappointed.
We called Buckeye Heating and Cooling because we noticed that our furnace was putting out too much heat. The thermostat was set at 68 degrees but the temperature in that part of the house was 85 degrees. They sent Terry the same day. He ran all the diagnostic tests and cleaned the filter (it isn’t disposable and wasn’t that dirty). He could not locate any problems and we will keep an eye on things. We appreciate Terry’s honestly and professionalism. He has been to our home before. We would recommend without hesitation.
Nanci Danison
6 months ago
Jacob Boehm was very professional, answered all my questions fully, gave me a recommendation for adding a UV light to my system to protect my health, and was very polite and a joy to have in my home.
Darrin Donald
7 months ago
Buckeye has performed two times per year maintenance for 21 years. They are always very professional and so great to work with. Thanks Andy
Kristi Andrews
4 months ago
Cody was professional and kind. He also took the time to teach me how to change my filter.
Jennifer Rittenberry
2 years ago
Our 22 year old furnace blower motor stopped working and we called Buckeye Heating and Cooling. The technician Patrick was knowledgeable and efficient. He presented options to repair or replace and given the age and previous problems we elected to replace the furnace. The next day we went through options available with Jerry who was very thorough and professional. We were lucky enough to be able to pick out a new furnace and have it installed next day! I received a text with the information on who was arriving and when. The installers were very professional and courteous. Scott and Brian came in, covered the floor, took the old furnace out and installed the new one quickly! They showed me what they had done and cleaned up. It was a seamless and wonderful experience. I would definitely recommend them and plan on continuing with their service/check up plans!
They are always professional and on time. I never feel like they are trying to sell me something I don’t need. During my regular normal maintenance they perform the services without a sales pitch. I recommend them every time someone asks about these type of services.
The technician Mike, was on-time courteous and efficient. He explained the work he did and some recommendations to keep our system working as efficiently as possible. I was pleased with the service and will continue as a Buckeye heating and cooling customer.
Roland d'Amato
a year ago
We have used Buckeye Heating and cooking for years. They are prompt, professional and knowledgeable. Our equipment runs efficiently with no problems in all conditions. It’s nice never having to worry about our heating and cooling systems. They just work. The tech we saw today was Terry. He performed routine maintenance and topped off our refrigerant in the AC unit. Checked for leaks, and cleaned the system. We can trust Terry and Buckeye to be honest and not try to sell us things we don’t need.
We had a great experience with Buckeye. Our air conditioner & furnace both needed replaced, and Buckeye was one of the companies that we received for an estimate from. We replaced our heating and cooling about 15 years ago (with another large local company) only to find out from everyone we got an estimate from that it was the wrong size for our home and we probably paid a lot more than we needed to. Buckeye was prompt, professional and priced right for the quality system we purchased. I wouldn’t hesitate to recommend them!
Carrie Ingham
6 months ago
I just got a quote but Peter is a really helpful, professional, guy. I actually trust what he said and I’m sure we’ll discuss more when we’re ready. Thanks!
Sharon Daniel
4 months ago
Furnace maintenance completed. Estimate presented for additional work. Very nice service!
Alex and the team at Buckeye are great!! Always prompt and professional. They’ve installed two separate systems for our family at two separate homes and have always been very competitive in their pricing and very easy to work with.
We have used Buckeye Heating and Cooling several times and have been so pleased with their service! They are quick to respond, honest, and do a wonderful job. We highly recommend them and will use them over and over again in the future!
Bill Calvert
4 months ago
Thorough quote and explained process. Quick install. Quality products. Responded to any issues.
Jeannette Haunty
a week ago
We had yearly maintenance done on both our heating and cooling systems.
KevinSusan Ramey
11 months ago
June 2022 Still Highly Recommend. Service tech was very thorough, polite and respectful of my home. I highly recommend buying their service program to keep you on your toes for regular checkups and it gives you priority service scheduling if you have an outage. Great company!!The first company that responded to our emergency A/C call couldn’t come for 5 days. We were discouraged and hot, but then Steve called us from Buckeye and came in less than 45 minutes ! Fixed our A/C unit very quickly, and he was so kind and courteous. We also got set up with a service contract so we hopefully won’t end up in a pinch again and saved us some costs as well. Thanks Steve and Buckeye! Best possible outcome to a day that didn’t start out so great.Highly recommended!!!!
Andy Richardson
a year ago
I am very pleased with the work done by Buckeye Heating & Cooling's technician Terry. The company scheduled service within two days and kept me informed of the expected arrival time of the technician. Terry inspected our AC and determined that our thermostat needed to be replaced. The company is reasonably priced, professional and honest. I highly recommend Buckeye Heating & Cooling.
When my furnace went out, Jimmy came out the same day and got it fixed. He talked me through what the problem was and provided some advice on preventative maintenance to avoid reocurrance of the issue. He also noticed that my two-stage furnace was only setup to use one stage and fixed that as well, in addition to opening some ducts that I didn't realize were closed off, fixing problems I didn't even know I had.The price was reasonable for the service. He didn't try to upsell me or anything. He was very professional and seemed honest and upright.
The tec was outstanding. Answered all my questions and let me know the cost of parts and labor vs system replacement.
Herald is consistently knowledgable, exceptionally polite polite and a very good communicator. At the end of the day he’s a problem solver which is important in his job. Harold earns an A+ from us.
Jackie Eramo
3 months ago
Very impressed with Buckeye Heating! Kyle was friendly, professional, and answered all of our questions!
Technician seemed very competent, explained things well, & was kind to my dog!!
Cody was very professional and resolved the issue quickly! Thank you
Great customer service and very detailed review of our heat and a/c system along with air quality. Definitely recommend company and our service technician was fantastic.
Kathy Montag
7 months ago
Wonderful service, both sales and installation. I would recommend Buckeye Heating and Cooling to anyone looking for HVAC service or replacement.
Tricia Bingham
a year ago
I was very impressed with the service from initial call to install. One of the installers put the original HVAC system in my home 24 yrs. ago, and has been with the company 40 yrs. -the other 16 yrs. This employee loyalty speaks volumes to Buckeye Heating & Cooling customer care! I chose to go outside my home warranty and I glad I did!
Danette Barnett
a year ago
It could have been told major issue, my heating blower would not turn off, even when heat was turned down and setting placed on off. Blower still running.Terri is so professional, knowledgeable with older Lennox units. He removed an internal panel, the gas filter dirty, cleaned and put back together. 159.00 to make it run like New.???. I am so grateful for the honesty, the fair price to repair and he taught me me some tips as well. You will not be disappointed with Buckeye Heating and Cooling. I'm a client for life.
I appreciated the call before arrival
The technician, Glen, was very professional and courteous.
Brian was quick and efficient and got right down to business. He examined the system and found the issue and took care of it immediately. He also explained the maintenance plan to us. He is a great asset to a great company thank you.
christina tremains
a year ago
Technicians are polite and know their stuff. Problem is with distaching. I was told three times today they had the part and I was on schedule between 2 and 4. Finally at 8 pm tech calls and says I wasn't put on schedule and there is no part. No heat for three nights when temp is 1° what is irritating is missing work all day waiting for a tech who didn't even have me on list.
We received very professional service. Our unit was fixed to get final use out of it. Discovered a bad thermostat which will be replaced this Fall. We were referred by my in-laws who used Buckeye to replace their u it’s a couple of years ago and they had great service. Thanks so much- we will definitely use this company next time!!! Thank you so much!!
Bill Shaffer
8 months ago
Tech was professional, knowledgeable, and explained the repair process in detail. Extremely satisfied with the service I received and wouldn't hesitate to use them again.
Horrid customer service and service overall! Called because I had no heat and was told a technician would come access the problem. Technician had no interest on helping me solve the problem and stated I needed a part and would come back the following day to help. He didn’t know when the part would be in nor did the poor horrible customer service reps. My home is beyond freezing and all the help I kept hearing from there were “we don’t know when the part would be in but we would call you when it’s in”. Hmmm well let me just freeze in my own home while you guys do nothing about it and not be proactive. Technicians at this poor company are paid off commission SO BE AWARE! They will tell you that you need something when in fact you don’t just so they can line their pockets with cash. Please make sure you get a second opinion on their work because chances are they’re wrong and just want your money. Technician a few years ago said we needed a $2k part but indeed we didn’t and we knew it. He lied to our faces and our air conditioning was working just fine. Stay away from these greedy money grabbers
Mike and Jay went right to work and did a great job.
Our ancient heating and cooling system was due for replacement and I obtained three estimates from reputable contractors in Columbus all based on similar equipment. Buckeye promptly provided the low cost proposal for a very solid heating and AC system and we were on the schedule for installation in just a couple of days. Work was well done and system works great. One issue popped up after installation and it was professionally and promptly addressed. Very pleased.
I did not end up getting a quote because I knew the work was out of my budget (he gave me a ballpark estimate), but I felt he wanted to help me. He suggested adding insulation and mentioned a company to use for it. Scheduling was easy and they sent me a text with the tech's photo and location so I knew who to expect and how far away they were.
My furnace was not heating up however, Brian Pentz was knowledgeable and made sure my furnace was working properly. Thank you!
Mary Osborne
6 months ago
Service was right on time! Thorough and honest inspection of our furnace. Friendly as well. Great service!
Elizabeth Lust
a year ago
They came out 3 years ago and replaced our furnace! Called again today to have them replace my AC UNIT! Honestly can't say enough good about this business. They don't over charge, are very friendly, get right to work and are just a down to earth company!
Have furnace and air conditioning purchased through Buckeye Heating & Cooling. Quality is good, installation was fine, prices were fair, maintenance has been satisfactory. Called them to get an estimate for a mini-split for sun room. Said there would be a $64 charge for an estimate. Two other firms are coming out to give free estimates. Free estimates are standard business practice, but apparently not with Buckeye Heating.
Our heat was out. They found a premature wear in an intake diaphragm. He found a temporarily solution to get the heat working again while a replacement part was ordered. They were able to get the part cost covered under warranty and install the following day. I also asked him to give me a quote on replacing the humidifier since it hadn’t worked for a couple years after the furnace was replaced by a different company who quoted me $750 to replace it. It took Buckeye about 90 seconds to identify a bad wire connection. And another 90 seconds to fix it, as part of the same service call. Two trips and installation of new pressure diaphragm and repairing the humidifier was about $300.
I’ve had Buckeye work on several houses… Replace the air conditioning unit in my personal home so when I had a furnace problem I called them… Sent out a technician who could not diagnose the problem but eventually they replaced a part and it ran. An hour after they left it was not working again so they sent out another technician after hours who was able to diagnose the problem very quickly as a plugged drain line which had nothing to do with the original parts that were replace. He seemed confused about the first technician replacing a $800 part without checking the line first. I’ve called four times to talk about the issue only to be told someone will call you. I have not received a phone call back. Technicians were friendly and customer service was professional but upper management is lacking.
Almost an hour later than the window given. A call was received saying the tech would be a few minutes late. Work was completed in a satisfactory manner but, when we paid in cash, the tech didn't have change and we needed to scrounge to get the exact amount. This was frustrating and embarrassing. Not sure I'd recommend this company to anyone else.
I've been using Buckeye for years for routine maintenance, since they installed my furnace and A/C unit in 1996. Both are still going strong. The service technicians are always prompt, courteous, and knowledgeable. And they seem to stay with the company for many years -- I've seen the same faces over and over.
I called Buckeye Heating & Cooling for a routine check of my furnace before winter. Their technician, Terry W., did a really thorough job, was very professional, and very informative and patient in answering my numerous questions. I highly recommend their services.
A/C maintenance. Harold
Was kind professional and quick
I have use used Buckeye for years and have been very pleased with the quality of service.
Both the plumbing service and the furnace maintenance personnel were on time and notified us they were on their way. Both were friendly and knowledgeable.
I was told by another heating company that a new system needed replaced. This was a fairly new unit that was only 5 years old. Dustin came today from Buckeye Heating and explained everything in detail. I was showed what happened to the heating system. He tested the fuse box and’s it was just a fuse which was not checked yesterday but the other company. The other company also changed the thermostat which wasn’t the issue however it was not the same thermostat and further caused issues and time spent trying to see why the heat pump would not come on. I thank Dustin for the thorough job that was done today.Thea MerchantTenant
Buckeye Heating was recommended by a friend 12 years ago when we moved to the area and needed to replace the furnace in our new home. Their sales and installation crew were excellent to work with. They are very competitive in their price and EXCELLENT in service! I have always had great experiences with them during our semi-annual services inspections! I would highly recommend them to anyone.
Karen Schmitt
4 months ago
Very pleased that he explained what he did. I will definitely call him again.
This was our first time using Buckeye Heating & Cooling and I will recommend them to anyone I know. Our air conditioning stopped pushing cold air out and they were able to come out within an hour of calling!!! The technician Terry was very nice and able to explain what was wrong and how much it costs(very reasonable) before starting the service. The job was done quickly and we were able to have our air back and running for these 90 degree days.
Matthew Exline
2 years ago
We’ve used Buckeye previously when we needed a new furnace and they did great work. When our AC went out we called them immediately and they were out the next day to get us a quote. The new unit works great and is so much quieter than our old model. Everyone very professional and friendly during install.
I have used Buckeye Heating and cooling several times for both emergency service calls and system maintenance for both heating and AC. They have always been prompt, fully inspected and tested the systems, knowledgeable, and let me know the issue and cost to fix prior to performing any actions. When a fix is needed, they perform it quickly and efficiently. Most recently, they have been masked up, wear the shoe coverings inside, and maintain excellent safety protocols. I would, have, and will continue to recommended them highly.
Michelle Garrett
2 years ago
We called Buckeye when our 30-year-old furnace stopped working in the dead of winter. They sent a repair person out to diagnose the issue in less than hour. The person was polite and very thorough. It turned out we needed a new furnace - we went ahead and replaced our A/C, too, as they were offering a special and our A/C is at least 20 years old and has had issues, too. The salesperson came out the same day, explained our options, and made a recommendation (and it was not the most expensive option - which makes me trust them even more). Thank goodness we got this done when we did, with the cold snap and winter storm that immediately followed. All their people were professional and cleaned up after themselves. I have only good things to say.
The repair man was very professional and fixed the problem was a pleasure to work with would use them again.
Lisa Mansfield
2 years ago
I highly recommend Buckeye. Patrick was on time, very professional, kind, trust worthy and helpful. He models what it is to provide excellent service. In addition, Scott and Josh just replaced my air conditioner and they both were very professional and did an excellent job as well. Thank you, for being a company I can trust to take great care of my heating and cooling needs.
Claire Simon
11 months ago
Technician was on time and took time to explain the repair process and give additional tips for preventing future repairs. Also great to have a same day fix in a heatwave!
We have used Buckeye Heating and Cooling for many years for our residence and rental properties for yearly service and emergencies. I especially appreciate the office for ease of scheduling and reasonable response during emergencies. The technicians are consistently prompt, friendly, respectable toward the property, and very capable. The company is willing to back up their service/ repairs, and have worked with us when additional/follow up visits were required. Their prices seem to be comparable with other companies we have researched. I would recommend them to friends and family.
Jennifer Wilkinson
2 years ago
Brian was amazing. He was a good communicator, explaining each step and each diagnosis. When the trouble with my unit was unclear, he persevered until he figured out what it was and provided solutions. He worked very hard to get my unit replaced as quickly as possible. He was professional, friendly, knowledgeable and helpful. I would recommend him as a technician and Buckeye Heating and Cooling as a company. I'm not only satisfied, I'm thrilled with my experience. Thank you Brian!
Anthony and Chad were excellent in providing AC service, they went over each and every detail of operations and very friendly.I love to have them and recommend for any future HVAC services... great job both...
We have used Buckeye Heating and Cooling for years. We first used them after another company incorrectly installed a new furnace and heat pump. After many failed attempts to fix the problem Buckeye came out and worked diligently with the manufacturer to diagnose and fix the problem. We are on the maintenance plan with them now. They are always on time and professional
Buckeye Heating and Calling was out within two hours of my call - on a SUNDAY! Terry was wonderful & tenants also said how nice he was. He was able to get the unit back up and running today with a plan to order parts on Monday. SO thankful for their help on a such a cold day!
Carrie Smith
4 months ago
Did an excellent job. Very friendly. Would recommend to others
David Lundberg
2 years ago
This visit was for a new AC install and the process was professional, expedient, and a great value. I have use Buckeye for 16 years for annual service contracts, maintenance, water heater installation, and now AC installation. This company provides fabulous value and service. I highly recommend them.
Mohammad Ali
10 months ago
Outstanding service. High level of professionalism. Extremely friendly and sincere staff. Love everything about Buckeye Heating and Cooling. From sales to admin to tech guys. All awesome
Buckeye is a great company to work with. I never have to worry about them finding something wrong. They do a thorough job with the twice-yearly maintenance and have worked to find a lowest-cost-to-us solution when we have had problems not covered by our system warranty. Technicians are friendly and knowledgeable and easy to work with. Definitely recommend!
Called and had same day service to A/C. Fixed within an hour. I’ve used Buckeye for 15 years and have purchased approx. 6 a/c systems during that time for my home and rental properties. Always great service and responsiveness.
Michael Held
2 months ago
Service was very professionally done as well as timely and neat.
Mary Beth Zeigler
2 years ago
We called to have someone come out weeks in advance of hot temperatures. Good planning on our part.Got the reminder text that our service was on the schedule the day before.Then the morning of our service, they called to cancel it. AND the next available appointment was for almost ONE MONTH later. Nice.We planned. We made sure we were home (note the reminder text).They lost our business for now and for the future.
Michael Adams
3 years ago
Brian was awesome! I had a whole-home humidifier installed. Brian was meticulous, making sure the unit and all wires and pipes were installed well and looked good - thoughtful wire management and clean lines on pipes and tubing resulted in a finished product that looks professional and polished. Really well done! And he was extremely nice and approachable throughout the process. Thanks, Brian!
My furnace was acting up - turning on, running for a few minutes then shutting off. Having no idea how a furnace works I called a professional. I was able to get an appointment the same day, which was great as it is cold in Ohio currently. The technician called beforehand, arrived on time, listened to my symptoms and went right to work. He had some ideas he shared with me, and his first thought was spot on.He fixed it quickly, stayed for 15 minutes to make sure it was working, and the price was very reasonable. I will be looking to Buckeye Heating and Cooling if I need anything in the future.
Robert Conaway
6 months ago
Very nice and knowledgeable. He was honest and didn’t try and sell me something I didn’t need .
carol ernst-king
8 months ago
Have been using Buckeye for a number of years. Techs arrive in a timely fashion, answer any questions, leave the work area in good order. Easy to do business with.
Vanderbilt Edmonds
2 years ago
Technician was very professional and knowledgable. He was able to adjust the blower to help get additional heating into the master bedroom. Since we have three dogs, we also appreciated that he was a dog lover, and gave our dogs attention while he worked. We are very happy with the check-up service we receive from Buckeye Heating & Cooling.
Brian did a great job! Very thorough and understood how to diagnose and resolve the issue. I appreciated his efforts in fixing our issue. I look forward to working with them again.
I first used Buckeye H&C about 5 years ago to install a new high-efficiency furnace and AC with humidifier and digital thermostat. Since then I get twice-yearly checkups. They have always been prompt, responsive, and courteous while doing an excellent job and providing sound advice. One time only they postponed a routine appointment at the last minute to the first appointment one week later due to other customers being without heat. You can't go wrong with this reliable company.
Laurie Toalston
3 years ago
Buckeye Heating and Cooling provided great service and installation of our new furnace. Brad and Kevin not only are good at their jobs but were very informative and cleaned up after they had finished the installation.There was no hidden agenda. They know that doing the job right means more than just getting the job done.Everyone, starting with the lady who answered my initial call and scheduled my appointments, Jerry who inspected my old furnace and explained the benefits of the different furnace options, to Brad and Kevin who were my installers, was professional, polite, efficient, helpful and on time.I highly recommend Buckeye Heating and Cooling for your furnace or air conditioning needs.
bridget mcdaniel
a year ago
Terry is great. Very professional yet friendly. Really knows HVAC. Diagnosed my issue and repaired it quickly. I highly recommend Buckeye and especially Terry!
We needed service on a Saturday. The service technician called me within the time frame quoted by the dispatcher.He asked appropriate questions over the phone and was able to zero in on the issue through our phone conversation and the companies computer based service history.He showed up at the time he said he would fixed the issue, was courteous and professional.You can’t ask for much more than that.
Terry was friendly and professional diagnosed and fixed the problem quickly.
David Baumlein
a year ago
Service technician arrived on time and within 24 hrs of non emergency situation. Technician was extremely knowledgeable and helpful w/ suggestions. Have used Buckeye for years and would highly recommend them for HVAC needs.
Dennis and his company joined Buckeye Heating and Cooling and we had used Dennis for years. We had four companies come out and give us a quote. Dennis was by far the most professional with his information and materials that were given to us. Their price was lower than the other three, two were the same systems and one was different.The installers were wonderful, polite, and informative.The whole experience with Buckeye Heating and Cooling was easy and flawless. I hope we don’t need a new system in the near future........but I would definitely use them again.
Technician did very good job communicating all the items he was checking during our annual A/C maintenance check and welcomed any and all questions I had. He also was respectful of our floors by wearing covers over footing as he entered home. It was a rainy day fortunately the technician had a trainee with him that was able to hold an umbrella while he did his checks on outside unit.Had scheduled a 3 hour window for this service and received a phone call 30 minutes prior to tech showing up that was much appreciated. Overall very good experience with this company and it’s representatives and very satisfied with in the air conditioner and water heater we have purchased from them in the past year.
Susan Adelsberger
2 years ago
Buckeye came for my annual heating system check-up. Tech was masked and wore booties, very respectful of social distancing practices. I like that after the service they provide an email detailing all they check and did. Always prompt service. Oh, and I appreciate getting the postcard reminders to schedule because I'd probably forget!
We made an appointment to have our AC unit serviced and they showed up when they said they would and Terry did a great job at a reasonable price.
We would use them again.
Rebecca Cordes
10 months ago
I'm so happy to find this company! They are courteous, personable, professional and very reasonably priced. I will definitely be using them in the future.
Terry from Buckeye Heating serviced our air conditioner for the summer. He did a thorough job starting with the condensate drain etc in the basement, and then outside with the air conditioner itself. We felt very confident in Terry’s work, his attention to ensuring our unit was functioning properly. We were emailed a comprehensive report listing all the readings from the various settings. We would definitely have Buckeye Heating perform seasonal checks on our furnace and air conditioner again.
Richard Anthony
3 years ago
Excellent people. They know what they are doing. From sales through installation, these folks are first class and professional. Patient, knowledgeable, very clean workmanship and genuinely nice people. I asked for more expensive equipment- they patiently and intelligently showed me why I didn’t need it. I appreciated that and the way we were treated.Very satisfied customer. Thanks to Jim, Kevin, Dawson and Scott - well done.
The sales guy that worked with me was great. Since the installation, the A/C has worked great. However, as I begun work in the basement I noticed all the poor, unprofessional work that went on down there and began to regret doing business with them. Additionally my service plan I was paying for was cancelled because I didn't schedule a yearly tune up. Gee, I'm sorry I'm not an HVAC technician and didn't know I needed a yearly tune up and was never notified that I needed one by this company. The manager was real rude during the call too. Low voltage wires were cut without my knowledge or permission, lots of hardware was left strewn about the crawlspace, and they used whatever surface they could to wipe their putty knifes on.
We have had maintenance for our furnace and air conditioning for the more than 20 years. We had been using a different company, but it got to the point that every time they came out it cost us several hundred dollars for problems. We were then told that we needed to replace both units. We decided to try Buckeye, it turned out that both units lasted several more years and we did not have semi annual add-ons to our maintenance agreement. When it was time to replace both units we immediately called Buckeye. We have been extremely pleased with their professionalism and highly recommend them.
Very responsive company, prompt, and knowledgeable. I actually had 2 service issues this week that Jim and Steve handled perfectly. The initial issue was handled by Steve who gave me some great information on my prior HVAC guys and where they were lacking. Turned out to be true AC WAS up and running in 30 mins. A few days later I had another issue (Air Filter) with AC line freezing up. Jim called me on Saturday prior to appointment to go over a few things and ended up diagnosing the fix over the phone. I was back in business with a new air filter and no charge! The charges for 1st repair was such a decent price that I won't go anywhere else. Thanks Buckeye!FOLLOW UP!I had an issue with half of my house lights turning on and off when I turned on/off my AC. Called Buckeye they came out same day and figured it out. Brian P. Went above and beyond to get this done. Him and his lead tech figured out my electric smoker caused an issue in the electrical box which cut off a leg of power to my house. I'm so appreciative because electrical work is outside their job duties. Nevertheless, the fixed it and for $30 because I was on the Gold Star warranty plan.
Dave Bavender
6 months ago
Dustin was great. Professional courteous and explained his furnace checkup.
Marjorie Renspie
8 months ago
Tech Kyle was thorough and explained a concern with our air conditioning unit. He was diligent and personable.
Prompt friendly professional furnace tune up at a great price.
Sari Klepacz
10 months ago
The technician, Mike, was knowledgeable, professional, and friendly. He explained what he was doing and what impact it had on the AC unit. I feel confident in the service.
Buckeye Heating & Cooling was amazing. They were able to come to my house the same day that I called to address the issues with our air conditioning. The technician was very friendly, professional and knowledgeable. Will definitely call them again!
My furnace was only running intermittently. I called and they scheduled an appointment for that same day. The technician was very professional and through.Once he diagnosed the problem, he informed me that that the circuit board was not locally available and would take about a week to acquire. He told me the price and ordered the part.About a week later the part came in and a technician was scheduled to come out that day. He was right on time. He installed the part and carefully tested that the issue was resolved.The bill was exactly what we had agreed to when the part was ordered.I am extremely satisfied with the work performed.
judith curtis
4 months ago
Really liked Angela. I hope she is who will come next time
Charley Maghes
3 years ago
Have used Buckeye Heating and Cooling for several years and they installed our current AC and furnace. I was fortunate last year to schedule my routine check before my 5 year warranty was up and had a leak addressed that saved me a lot of $$. The members coming to our house are always professional and on-time. Would definitely recommend!
I loved my experience! I called and had someone at my house in less than an hour. Brian was great! He answered all of questions, explained step by step what he was doing. I would definitely use again and recommend Buckeye Heating & Cooling to family and friends!
Been with Buckeye since 2006. First major install job was completed 7/19 on a Trane XV20i and XC95M. Their price was most competitive of three quotes we received. Everything about the job was outstanding. Scott, Brad and Dawson, the install technicians, were all extremely professional. Placed drop cloths everywhere, were extremely careful removing equipment, and stayed until the system was running perfectly and I was completely satisfied. Once they left, it was like they were never here. No trash, clean up or mess inside or out. Would highly recommend them.
Kyle, the technician, let us know that he was on the way. When he got to the house on time, he was very thorough in checking and cleaning the entire HVAC system. We were extremely satisfied with the work he did and would definitely recommend using Max again. We will continue to use Buckeye Heating and Cooling.
Tina Fesenmyer
4 years ago
Buckeye Heating & Cooling came to repair my AC. After looking into it, they recommended that I get a new heat pump/furnace due to the condition and age of my existing system. They were able to get a sales rep out that day to give an estimate and the new system was installed within a week. Everyone I interacted with were very professional. Scott and the other men that came to do the install were friendly, efficient and offered several suggestions for the new setup. They did an excellent job and even fixed my broken case for my april air filter so that I could continue to use it with the new unit. Great Job Buckeye Heating & Cooling.
Marilyn Johnson
6 months ago
Technician did a thorough job of checking our furnace for its yearly service.
Ernie Larger
11 months ago
I was disappointed that capacitor replacement was $260+. Also, I learned that reminders will not be sent out that my annual service agreement renewal is due. I am very disappointed as this is a standard business practice.
Roger Johnson
3 weeks ago
Very professional in installing a hvac system in my home.
Carolyn Pettit
3 years ago
Terry has been to my home twice. He came once to repair a problem with my furnace. The second time was for routine maintenance included in my contract. He is knowledgeable, efficient and polite. I would recommend Buckeye Heating and Cooling without reservation!
Technician came out to service our lennox mini split, and simple maintenence check and not sure problem resolved. This is the 4th time someone has come out. This company installed our mini split system which was a purchase through Costco program. Having error codes pop up and technicians not really knowing what there looking for is a little upsetting. One tech said I have a freon leak, the others had no idea what was going on. Today I paid 150.00 for I don't know what, I am very disappointed with this company. I was told I could get mini split maintenence, several times also today I was told I couldn't get it. Needs to be combined with furnace, which is way more expensive. Poor knowledge by techs and staff.
Mitchell Gardner
a year ago
Brian was punctual, responsive, professional, and walked us through each step of what he was doing and what the problem was. Although we did not want to be in this situation, I know we got good service and value!
I've used Buckeye for over 17 years and they have provided consistent and competent service in keeping our home warm or cool as the season demanded. I am giving 5 stars. The technicians are always polite, knowledgeable and competent.
Sales guy and install team were all professionals easy to work with. The installation team in particular did a spectacular job. They knocked the entire full install same day. All aspects of the system look great and well planned. Everything was cleaned up afterwards without any sign of them being there. On top of all of this they we're the least expensive of four quotes we received, by a big difference.
Valerie Dickinson
3 months ago
Christina did a fine job, was professional and thorough.
Robert Gibson
2 years ago
Our experience with Buckeye Heating & Cooling has been a very strong and positive one ever since they installed our new system almost 16 years ago. They have been there when we needed service and always work at the highest level of professionalism and quality. They are the right team for anyone who needs heating and cooling service and/or systems.
Skip Hockman
11 months ago
Very detailed annual maint on both A/C and heat. We are ready for summer heat and arrival of autumn cold just around the corner. Mike was great tech and a credit to Buckeye.
Melinda Sayre
4 years ago
We received excellent today from Brent!He took time and patience with us! I had concerns and question galore!He answered each one and gave some great info to my concerns on our end. I also was impressed with how he respected our home, wearing covers for shoes but most of all with his demeanor.I am a grateful customer of Buckeye Heating and Cooling! We have passed on the great service we have been given to our friends and relatives !Thank you,Melinda Sayre
The Buckeye techs always call to let me know that they are on their way. Brent arrived, rang the door bell then stepped back approximately 6 ft to insure safe distance between us. He explained that he would not be entering the house and asked me to adjust the thermostat to cool so that the A/C would start running. He checked to see when the last time the filter was changed (6 months previously) and asked if I need a new one. I didn't and Brent made sure that I knew how to replace the filter, which I did. Brent then went and did the annual check of the A/C unit. When that was done he also cleaned to unit. After he completed his work he rang the door bell again, stepped back and reviewed the work he did. He asked if I had any questions and let me know that an invoice would be e-mailed. Brent was very professional and paid attention to insuring safe distance. I have always been very happy with the work of Buckeye Heating and Cooling and would recommend them to anyone needing HVAC work.
Nick Zychowicz
3 years ago
I collected quotes from several companies, and Buckeye was by far the best. Their president himself came out to review it with me. My installers were friendly, knowledgeable, and fast. No one wants to shell out for a new HVAC system, but all things considered, I couldn't have hoped for a better experience.
We solicited quotes from 4 HVAC companies in the greater-Columbus area. After having each company come to our home, review our existing system and discuss replacement options, we opted for Buckeye. We knew they did good work, as they’d replaced the system at our prior home in 2015, but we knew we needed to go through the process again for our new home. Nothing had changed from our experience a few years prior: the Buckeye team was competitive in their pricing and very easy to work with. The sales rep (Jim) reviewed all options with us and even recommended against doing something we’d been considering and explained why it didn’t make sense for us (when was the last time a sales rep tried to talk you OUT of buying something?!?). On the day of the install, Brad showed up on time to get the “lay of the land” and set the approach. Once he’d done so, he went right to work on the outside unit. Later in the morning Scott arrived, reviewed the game plan with Brad, and executed his part. Our 6-year old twins “supervised” the work throughout the day, bouncing inside and out, depending on what “neat” was happening. Brad and Scott were both great sports about it, explaining what they were doing and stressing safety when the kids were around. All around, it was a great experience!!!
The Technician (Chad) was very Professional, kind and thorough. He kept me informed as he progressed through the process. Buckeye always has great Service and Technicians are all good people.
Justin Douglas
11 months ago
They came out same day and fixed a problem we were having very quickly! They were very knowledgeable and professional, definitely going to use them again!
Sumeet Agrawal
2 years ago
Buckeye heating got really good team. Tech folks are really thorough and detailed. I got service by them three times at different homes and they always identified the problems correctly and exceeded my expectations.
Aubrey Elasky Green
3 years ago
Same day service was key for our furnace problem in the middle of winter! Steve did a wonderful job. Very professional and knowledgeable, as well as friendly and personable. Worked hard and got the problem fixed within a few hours.
Tammy Parece
4 months ago
They get booked early, so don't wait to schedule maintenance check.
Called in the evening with a situation of the furnace being out and they promptly came out the next morning. A bit of a panic situation as a bad winter storm watch was moving in. They did a very professional fix for me and got things going again. They are now permanently on my contact list. Thank you Buckeye Heating and Cooling.
Hard working and professional. Answered all questions I asked. Showed before and after pictures.
Buckeye did a great job. The guys were very courteous and wore masks around us and boot covers while in the house. They put down drop cloths to help with dust and debris. They explained everything and gave great pointers. It is the second time we’ve purchased an AC unit from Buckeye (2nd house) and we highly recommend them.
Scott Thompson
3 years ago
Called Buckeye Heating and Cooling due to our installer not being able to get to us. Jimmy came out and was terrific. He explained what he was doing, showed results, and continued monitoring the system to insure his work was complete. Based on this experience I would recommend them for any job.
Buckeye Heating and Cooling has consistently provided excellent service, support and products over the years. They don't try to sell me things I don't need. They are respectful of my needs. I trust them and appreciate their staff. Highly recommend!
Technician was respectful and clean. Clearly stated all issues and status of working and non-working parts.Didn't try and sell me unnecessary equipment.Happy with service and will call again as needed.
Thomas Moran
7 months ago
Excellent communication. Very professional organization. Fixed problem quickly. Fair pricing. Highly recommend!
Our spring equipment check was scheduled and we were called to notify us that the technician was on his way to our home. Brian, the Buckeye service representative was very professional, was careful to wear shoe covers indoors, and checked the whole furnace and AC equipment. He took the time to answer questions, and make some recommendations on use of our system since it was new last summer. We purchased the new system from Buckeye Heating and Cooling as we have been customers of theirs for many years through two houses and highly recommend their service.
Dianne Thompson
3 years ago
Requested service via website. Received phone call back from technician in a short period of time. Advised of travel charges versus a Saturday or Monday and what my options were. Decided to have the situation taken care of on Saturday and Brian arrived at our home within an hour. Very professional and precautions taken for the virus. Detailed invoice given for service performed. Will definitely use this hometown family owned business again.
Excellent service, very thorough. Will call on them again.
We have had three systems installed by Buckeye Heating and cooling, all have been great systems and very efficient compared to what we had before. Each time they explained what the ratings for efficiency meant and how it could help our savings. They also look out for utility rebates that are available on some systems. Highly recommend!
Very kind and knowledgeable staff that were focused not just on informing and selling, but on helping me understand the whys and what I could do now to improve my system.
Wonderful service & very quick response time on a Saturday no less. 86 degrees outside & 84 in my house & he was here within 2 hours of my call. Always pleased with their service. So glad I’m enrolled in their service plan for 13 years now.
I called Buckeye at 9:30 am and got their answering service and by 9:45 I got a call back from their scheduler. I was told their tech would be out sometime between 12:00 and 5:00. Their tech was at my house about a half hour early did his work and was on his way to his next call about an hour and a half late. My furnace works great now!! I highly recommend Buckeye!!
Reginald was very courteous and professional.
Dorothy Tartt
3 years ago
Scott & Dalton installed a new air unit on July 18. They were great. I am now cool. Salesman, Pete was super nice explaining what I needed. Jimmie, the repairman was the greatest. He is a five star + guy. Scott was a five too. I am eighty & they got my home cooler than it has been in years. Only problem with Buckeye is the regular maintenance, you have to call in winter to schedule spring check for summer & in summer to schedule a fall check for winter. They are great in emergencies by coming same day. I would recommend them.
Brent was friendly and efficient, clearing our concerns. He maintained covid precautions during the entire appointment. The company expects employees to wear shoe covers in the house. The company works hard to offer quick services with very qualified employees. Don't hesitate to use Buckeye Heating and Cooling.
Patrick Zinkhon
a year ago
Install was completed in one day. Installers were courteous and worked non stop. Explained operation of the system before they left. Workmanship was very good. Well pleased.
Donald Sylvan
4 years ago
Our spring equipment check was scheduled and we were called to notify us that the technician was on his way to our home. Pat, the Buckeye service representative was very professional, checked the equipment, took the time to answer our questions, and explain the follow-up procedures we would need to do to switch the heating/cooling system from winter to summer. He discovered a problem part in our humidifier so we decided to replace that unit. Pat was very accommodating and made an additional trip to get the new humidifier and return to our home to install it that day. We have been customers of Buckeye Heating & Cooling for many years and recommend their service.
Buckeye heating has always been very good to work with for the installation and preventative maintenance checks on my HVAC system. This past week's visit was especially helpful in that my appointment was for the 12 to 5 window and they called just before eleven and asked if they might come early. Brian T was the technician and was there promptly and was complete with his checkup and on the road by 11:45. This freed up the rest of my day which was great. It has been my experience that Buckeye has usually tried to be there at the beginning of the time window for their appointment window. Much appreciated. Absolutely no complaints with the quality of their service either. The Lennox HVAC system that they installed seven years ago has worked flawlessly.
Our AC failed at 8 PM on a Monday night - in the middle of a heat wave with temps above 90 for several days already. I called Buckeye and got a return call in about 15 minutes. Brent from Buckeye came out in about an hour and was courteous and professional. He diagnosed the problem as a blown capacitor in the compressor. With this I expected to have a return visit the following day to replace the part, but to my surprise he had a replacement capacitor in his truck. We were back up and running in about an hour and everyone in the house was happy. This is the first repair call I have had to make on my Lennox AC in the 10 years since Buckeye installed it in 2010 and I could not have had better service.
Tim Williams
11 months ago
Great service! Very professional! Our technician took the time to explain everything he was doing and what any additional costs would be.
Andrew Serhal
3 years ago
I had an issue with our heat on New Year's with all of my family visiting. The serviceman, James, was very kind, well versed and extremely responsive. He attempted to walk me through some basic troubleshooting via facetime, then came out immediately and got our heat working again. Great job!
Griffin Aufranc
4 years ago
Have been having issues with my AC for a while, called buckeye heating, sent a technician out quickly to diagnose, found out my AC was undersized, got a quote for a replacement a few days later (on a weekend even). Very reasonable, explained everything in detail, gave us multiple options. From start to finish everything was first class, got brand new equipment, a much more comfortable house, and the techs did an excellent job with the installation. Cleaned up any mess that was made, and explained what they were doing. So glad we found this company and would encourage anyone who needs HVAC work completed to contact Buckeye Heating and Cooling. A+ all around.
Stacy Thompson
3 years ago
Buckeye Heating & Cooling. Very knowledgeable. Fit me in schedule promptly. On time. They call 30 minutes ahead of appointment arrival Friendly. Explains things clearly. Provide options. I like they don’t get frustrated when asking questions that are second nature to them. Definitely purchase the package for two time a year checks to ensure things are running smoothly before issues. Highly recommend.
sarah pleasant
3 months ago
Very professional. Happy with service. Will use again.
Dave Lightfritz
2 years ago
After spending well over $200 at Lowes for 2 humidifiers, which did very little to humidify our home, I called to have a humidifier installed on to our furnace. Jimmy and Dustin took care of business and I couldn't be more pleased to not have to worry about filling up 4 water tanks every day, cleaning up white dust as the store bought units described in their manuals, and the reduction in static... EVERYWHERE! Thank you, I highly recommend Buckeye Heating & Cooling and will always call them when I am in need of service!
Awesome experience! Had new air conditioner installed. Work was done quickly, and the installation work is excellent. All the work areas were left spotless. I would and will use Buckeye for any HVAC work we need done at our home.
Dennis Kelley was wonderful and so knowledgeable and kind. I will be recommending Buckeye to every person I can because of my experience. Out of 10 I would give Dennis a 15.
Condensor Unit stopped working over the weekend. Called and was scheduled for a site visit in five minutes. Technician called the following morning, came over promptly, identified the issue and resolved it in an hour. Very happy with the service provided and look forward to working with Buckeye Heating and Cooling again!
James Lobert
4 months ago
Jimmy serviced our furnace. He was punctual, very friendly, professional, and answered all of my questions. He even showed me how to check on the whole house humidifier that added years after we got our furnace. I couldn’t have asked for better service. Highly recommend Buckeye Heating & Air Conditioning
Billy Cardamon
2 years ago
Great team and always a great experience. They were able to get me in earlier than expected for an service appointment, were on time, and not only fixed the problem, but helped me understand how to maintain so the issue would not occur again. Great job!
Christine Reid
a year ago
Our yearly maintenance for the heating system was completed was completed without any issues. We used to use another company in Worthington which always recommended additional service.
They came to replace my A/C Unit and kept me engaged during the entire install. The workman ship shows in the quality of the final product and professionalism went well beyond the expectation. I would strongly recommend this company to any family and friends that need HVAC work done.
Melanie Cousins
4 years ago
They were very fast, professional and efficient. I called them this morning to report my AC problem. They gave me a time frame of when they would be able to be out, on the same day. The technician called advising that he was on his way, and arrived promptly. He was very friendly and answered any questions that I had. AND...with the warmer weather expected for the rest of the week, he was able to solve my problem!! Now I won’t have to worry about my dogs getting overheated in a hot house while I go to work during the day!! Thank you again!!
Laura Ledbetter
2 years ago
Our air conditioning went out on Saturday afternoon. I called Buckeye Heating and Cooling. They said the on-call technician would call me back. Within 1 hour, he called back and was onsite fixing our heat pump. We have been customers for nearly 30 years. Wouldn't use anyone else. Terry is the best -- professional, quick and did a great job explaining what was wrong. I always ask for him by name.
Bryan came to my home recently for the spring tune-up. He was courteous, professional, and efficient. I wish all companies had such valuable employees, and cared about their reputation as much as Buckeye H&C. Please retain your high standards. Great job!!!
Brandon did a great job.
Thx
Stephanie Neal
4 years ago
This is a great company! They are extremely responsive when you need them. We have an annual service contract whereby they come out twice a year and check the furnace and air conditioning. Every technician has been highly skilled and super friendly. I love this company!
Brian was very knowledgeable and willing to answer and discuss my questions about our new system! He helped me learn some minor things that can become a big problem, like keeping leaves clear of the air intake, which is important for us because we have a heavily wooded lot! This has been our first full year with Buckeye and with this Lenox product, and have had a great experience since it started up!
Terry called ahead, was properly groomed, polite, knowledgeable, and took the time to answer my questions regarding a variety of topics.Terry has come to my home three times now. He is always knowledgeable, courteous, and helpful. I know that we will be taken care of when Terry arrives to service our HVAC or AC.
Buckeye installed our furnace and AC several years ago and we've been very pleased. Always professional, friendly and knowledgeable when they perform routine maintenance also.
Mitchell Kemper
2 years ago
Our ac stopped working on a Saturday night. Called Sunday morning at 7am and Steve was here by 9am on a Sunday! He talked us through what he was doing, what the problem was, what he was doing and what the probably timeline is for our ac unit. He was very nice and efficient with his work. If need any future work done I know who to call.
The Buckeye Heating & Cooling team was tremendously responsive to our AC unit leaking due to a clog.The work was done quickly and professionally. I would absolutely hire these folks again.
Had my regular service performed by Terry today - what a great person! He was very quick and timely and got everything finished and cleaned up in no time. And put up with two over-friendly dogs in the process. ;) HIGHLY recommend!
While repairing a problem with our 18 year old furnace, the technician discovered other issues that needed addressed. After considering our options, we decided to replace entire furnace instead of putting new parts in to an old unit. We didn't feel any pressure to do what we did, it just made good sense. A new, very much upgraded new furnace and thermostat was installed without any problems 2 days later.
Terry Willis came to service our HVAC system. He was awesome and gave me a couple excellent pointers for the future! Would highly recommend Buckeye Heating & Cooling!
Steven Chenenko
2 years ago
Buckeye has always done a great job for us. They recently helped me with a problem. They did it under warranty which in this case they didn’t have to do and actually surprised me. Saved me a lot of money and did an excellent job as always.
Sales team was very helpful and explained my options for a new furnace and AC unit. the install team showed up on time and put down floor protection before they started, they were very professional and helpful. Scott explained the new thermostat and furnace filters to me. I would recommend Buckeye Heating and Cooling
Peter Hernandez
a year ago
Terry was professional and executed his work thoroughly. He had friendly demeanor and we appreciate his review on our system.
Just the Facts. You be the Judge!I had a technician from Buckeye Heating and Cooling come to my home on January 21, 2022 and diagnose a whine coming from a fan on my furnace. The tech indicated the Inducer Motor Assembly (see attached picture) and the cost for them to complete the job was $1,084.00. I thought that was a ridiculous amount of money for the job and told the tech I didn't want them to replace the inducer.I subsequently ordered the correct draft inducer motor from a reputable online supplier for $263.55. The evening I received the part, I replaced the motor assembly following directions that came in the package in about 30 minutes.I would argue that charging a customer $800+ for a 30 minute job is an unethical business practice. The bottom line is Buckeye Heating and Cooling, which is owned by a larger company The Wrench Group, is charging exorbitant prices for their work and taking advantage of people that can't do what I did and replace it themselves.
Several different technicians have serviced our HVAC units. All have been stellar.Today, Brent was here. He had a great attitude and disposition. He was polite, answered all questions, and left no trace that he was here.Thank you Brent and Buckeye Heating.
Mike did a great job checking out our AC system and he was very thorough. He explained everything to me and he was very kind.
Laura Gossett
3 years ago
Everyone was great from start to finish. Had an employee answer some questions for us after hours around 5:30 PM. Then Terry worked on our furnace the next morning and was so nice! Happy to have heat again.
Robert Fischer
3 years ago
After extensive research, we finally replaced our 23 year old furnace and air conditioner. Of the four vendors that we contacted for this replacement, Buckeye Heating and Cooling did the best job of helping us identify the unit that would work best for our circumstance. Their Installers were on time to start the job and their workmanship was top notch. Without reservation we highly recommend Buckeye Heating and Cooling. We could not be more pleased with our new HVAC system.
I have been doing business with this company for years. They do an excellent job on service and will be upfront with you with no surprises. I have had my whole system updated in the last couple of years. If you need to replace a product they will tell you, if you do not they are going to tell you that too. Not out to just sell a product just to make a profit, they do what's needed and will give advice.
Michelle Beyazian
a year ago
Quick and professional install, with Costco I got a great deal on whole house HVac. No detail was over looked. Salesman was very knowledgeable and not pushy. Would recommend to anyone looking to upgrade their system.
Pamela Whitehurst
a year ago
Buckeye techs was very professional and polite. They came to my home and took care of my problem. I'll definitely share my experience with family and friends. Thank you Buckeye Heating !!
Customer service from Buckeye Heating & Cooling has been fantastic both on the phone and from the techs in my home. Bill was thorough and explained everything during a std HVAC check-up, and Terry was very pleasant and professional while installing a new humidifier.
I really appreciate Buckeye Heating & Cooling & their Techs. They are always professional, courteous, & prompt. I look forward to continuing to do business with them.
We purchased a heat pump system with them earlier this year. We have been very happy with Buckeye in all aspects of the system. They did an excellent job on a very clean looking install. No regrets with our purchase.
I've had Brian T. out to do a fall furnace and spring AC check for the last few years. He is outstanding. He explains everything, is knowledgeable, and professional. Brian and Buckeye H & C are top notch. You cannot go wrong with them!
My entire experience with Buckeye was fantastic from the initial phone call to the final fix! They were fast, professional, and told me exactly what was wrong and what it would cost. I recommend Buckeye to anyone looking for HVAC professionals you can trust!
Matthew Comer
4 years ago
Great service and staff. Very helpful with providing information on the products so that I could make the best decision on full HVAC & water tank replacement. Installation team kept me updated on status, showed me how the products worked, and answered any questions I had.
Buckeye Heating & Cooling is always prompt and respectful of me and my home. they send out reminders for services I have signed up for. I am most pleased with the education on my heating and cooling systems so I am aware of potential future needs. They have especially pointed out things that were not done the best by other contractors. This visit they have corrected a problem that I have paid others to fix and never have. the front of my home was not getting the heat or cooling and with a simple adjustment, it was resolved. now when my grandtr is over to sleep in front bedroom she will not be freezing. I am so grateful for the professionalism and great knowledge they have.
After obtaining several quotes for a new AC unit..... and receiving attempts of being ‘UPSold’ by every other company, Buckeye Heating and Cooling we’re direct, HONEST, reliable, gave me their best quote and replaced the broken unit in a timely manner! (In The hot humid weather!) nothing butexcellent service with the new installation and their yearly servicing of my furnace and AC !!!! Highly recommend Buckeye Heating and Cooling! Great company and Great Employees that care!
Sally Weithman
2 years ago
We had a regularly scheduled check up today but had a water leak that made the floor damp in one area without damage to anything so we didn't worry about it too much. The tech that came today did the usual check up and noted the water on the basement floor. He said he could blow a line and clear it up for us. We told him to go ahead. The line had an additional problem and the tech told us immediately and said what it would take to fix it if we wanted. We gave him the go ahead and shortly after the water issue was solved he was on his way and we averted a bigger problem down the road. He was vere aware of the Covid issues and wore a mask and distanced himself. We appreciated his care in all respects. We can't recommend Buckeye Plumbing and Heating enough. They are GREAT!
Randy Zimmerman
3 years ago
Very happy working with Buckeye on several projects. The Buckeye team was very professional and responsive from quote to project completion. John and Jeff were very respectful of our house, and took pride in the work they were doing for us.
I called at 8am and by 10:30 Patrick (the tech) had already fixed the issue, walked me through what had caused it, how to fix the issue if it happens again (in another 5 years), and was on his way to the next job. There was no crazy emergency fee, Patrick was awesome (courteous, professional, knowledgeable, and kept everything clean), and my heat works again. What more could I ask for?
stephen poteet
2 years ago
Terry was fantastic, he was very professional and talked me through the issue with our A/C system. He completed the repair and overall had a great experience with Buckeye!
Brian came out on a Sunday as an on call technician. He quickly diagnosed the problem (bad blower motor) and gave us several pricing options for both a blower motor and for replacing the furnace (it's 17 years old). While we are still deciding exactly what to do I was very happy with the promptness and professionalism of Brian.
Thankful for the Buckeye heating and cooling team. New 5 ton HVAC system installed last week.. so far so good. The team was professional, courteous and did the work as quoted.. no surprises. The team did an amazing job cleaning up after themselves. Only two minor issues.. two small hole left unfilled ( open from outside straight thru to basement)which we covered ourselves and they did not have right filter for our system and was supposed to deliver next day but so far we haven’t received yet. We still have old filter that works so no big rush but would like to see follow thru. I like that we had options, fair pricing and good work done as quoted.
Arrived at 6:30. Removed thermostat - took it to truck - came back said did not have one - will be back on Monday / charged $75!! His diagnostic was / have had trouble with this type of thermostat and will get one and replace for $310 labor. I was charged $75 for the so called diagnosis.
Betty Emmons
9 months ago
Kyle was great, showed us things to look for and address for our new place. Very prompt and did great work.
Brian found the trouble weasel a faulty thermostat and went out of his way by driving 45 minutes round trip for spare parts. I much appreciate his diligence and throughness
I've had a great experience with Buckeye Heating & Cooling. they installed a new AC unit for me (never had one before). Scheduling the estimate and installation was very quick. They were very communicative in the process. Their price was CONSIDERABLY lower than others, by over a thousand dollars. Additionally, I was able to use the Costco program with them, saving quite a bit of money. I havent been able to use the AC yet (It's january), so if anything changes i'll report back!
Knowledgeable salesman and techs. Decent prices and great program through Costco. They were quick to get out and replace my AC when it went out during the hottest part of summer. Will definitely use them when I have to replace my furnace.
Prakash Navaratnam
3 years ago
Excellent service. They came on time. They worked on replacing my furnace and took the time to walk me thru the thermostat settings and other features of the new furnace. They also cleaned up the area they were working in after finishing the install.
Excellent service! Our repair man Pat was excellent! Diagnosed our problem and fixed us up. It was after 7pm, still very pleasant, no complaints about the time of day, just cordial and knowledgeable!
Buckeye Heating is always professional and on time with their service calls. They are easy to work with and very polite. I would recommend them to anyone needing a new system or for service.
We had semi-annual service this morning. The technicians were very through and did a great job. They also called ahead and we’re right on time. I couldn’t ask for better service.
Needed an emergency furnace replacement during a cold spell. Sales team came out and gave me my options in the afternoon on Day 1. Installers came in on the morning of Day 2 and got everything set up in a few hours. Everyone was very easy to work with and I look forward to using Buckeye again.
Anthony Polletta
2 years ago
Brian from Buckeye was right on time, thorough, and efficient. Was very very happy with his work and would recommend him and Buckeye to others. Oh - and our dog loved him!
Sally Weithman
2 years ago
Excellent service and wonderful at explaining what work is done. Also offers information to keep things running smoothly and more efficiently to keep fuel bills down. Will use them every time I have a problem and continue to use them for well baby checks to stay ahead of issues.
I use Buckeye for all my HVAC needs and if they are unable to help with an issue they have always directed me in the right direction. They installed two gas furnaces and an AC unit for me a few years ago and I have had no issues and they routinely service them. I highly recommend them.
Bridgett Jeffries
3 years ago
I run a home based business and am responsible for the well-being of my clients' dogs. My AC went out. Aside from the sheer discomfort, it's a health risk for the pups in my care. I called Buckeye at 6:30p. It was raining and soon to be dark. A tech was here within 2 hours and serviced my unit at night. Communication was fabulous, he was thorough, and professional. The price for an after hours call was INCREDIBLY affordable. I could not be more happy. Sothy, my tech, was a rockstar. I would definitely use them again.
AnnMarie Oman
3 years ago
Buckeye Heating and Cooling has been servicing our furnace and air conditioner for our home for several years. We have been satisfied with their prices and service. My most recent experience with Buckeye Heating and Cooling was last week. Sothy, their technician, came to our house to check our air conditioner for the upcoming summer since we have a service agreement. Some of the readings on his gauge were not in the correct ranges. He patiently & thoroughly took his time troubleshooting. After a few hours, he identify the problem, ordered the required parts, and come back out within a few business days to install the new parts so that we were without a fully functioning air conditioner for only a few days. THANK YOU BUCKEYE HEATING AND COOLING FOR ALL THE YEARS OF EXCELLENT CUSTOMER SERVICE!
Cassi Niekamp
6 years ago
Buckeye has always handled my HVAC needs and have done a spectacular job. The staff is friendly, professional and courteous and their service times and costs seem to be in line and competitive with other folks in the area. Highly recommend!
Robert Williams
3 years ago
Very happy with the 24 hour technician - Brian - who spent a Sunday afternoon and evening trying to get me A/C in my brand new air conditioner unit that was only two weeks old.He made sure that the team at Buckeye followed up to make thing right and they are installing new equipment. Thanks Brian
Geoffrey Bush
4 years ago
The folks that we have interacted with at Buckeye H & C have been professional and polite. They answered all our questions. We feel very comfortable in moving forward and using them for our heating and cooling work. I would recommend them to my friends.
Kerri Rathburn
8 months ago
We have been customers of Buckeye Heating & Cooling for over 5 years, and I would highly recommend their company. Great service, technicians are professional and on time, and we love the yearly contract option, which includes 2 service checks a year.
We have worked with Buckeye H & C for over 20 years from building our home to yearly service to installing our new system today with Nest compatability. Good job Bill S, Jeff & John. Service, professionalism and knowledge has been excellent throughout our customer relationship.
Steve Bilikam
3 years ago
Buckeye Heating is a fabulous company. I have used them for 20 years. They did a great job installing my new furnace and air conditioning system this week. I highly recommend this company.
Stephanie Neal
2 years ago
We’ve had a maintenance contract with them for 3 years and they are very professional, prompt, thorough and friendly! They have integrity and don’t drum up needless repairs when not necessary. Great business!
Jacqueline Fuentes
3 years ago
I have nothing but great things to say about Buckeye Heating and Cooling. They come out quickly and on time. Brian was amazing. Would recommend Buckeye to anyone. Very pleased with their service!
I was scheduled for a routine AC check up. I came home from work about 30 minutes before my appointment and found my carbon monoxide alarm going off. I opened the doors and windows and waited, and I shared this news with Brian and Shane when they arrived. They immediately went to work and detected over 40 ppm in my living room. Brian kept working to find the source and eventually did. He remedied it quickly and we were back down to 0 ppm. He and Shane then continued on with the original task at hand and tuned up my AC unit.It's safe to say that these two guys, along with my First Alert CO Detector, saved my life today.I highly recommend Buckeye Heating & Cooling!
Roland dAmato
3 years ago
I trust this company. The product and service is good. The prices are competitive. I did not shop around much, but what I did see was that similar quality price was the same from other dealers. And with a Costco membership I didn't have to haggle to get a good price. Buy through Costco, and you also know Costco will stand behind it too. Its a no brainer.
He knows “the why” of how things work concerning the furnace. He understands the system and the parts, this allows him to be fundamentally sound and proficient. He represents Buckeye very well.Many thanks
Mark Klebanoff
3 years ago
I just started with Buckeye, when they merged with Total Comfort. They called me to remind me to set up a regular inspection, they offered flexible scheduling, they were prompt, pleasant to work with, and knew what they were doing. I'm satisfied.
Anthony Krystofik
3 years ago
Have had them for several years and find all their technicians to be very knowledgable, patient with all our questions, caring about our cleanliness, and willing to explain all details of the work performed. In short, they are everything we wish of a company to share responsibility for the maintenance of our heating and air conditioning systems.
I've used Buckeye for years, and they've always done a good job for me. I think their prices are reasonable and their technicians are very knowledgeable. I feel like I'm in good hands with Buckeye.
Christine Kahn
2 years ago
I have found Buckeye Heating and Cooling to be fair, prompt and professional. They are not high pressure sales types. They are honest about whether something needs to be replaced or can be repaired.
Bridgette Durbin
2 years ago
Chad was punctual, professional, efficient, and thorough! We signed up for the annual service maintenance plan because they do the job quick, and they do the job well.
Lori Godorhazy
4 years ago
All 3 were Very professional and thorough. They were on time and did a great job communicating throughout the process. They stayed and tested the system and did a great job cleaning up. All 3 very Nice guys a pleasure to have in my home.
Buckeye and the Wentz family have been trusted exclusively to care for our HVAC needs during the past 30+ years. We look forward to them continuing their record of exceptional service for us as long as we last!
We want to compliment Buckeye Heating, and, in particular their tech, Jimmy. He went above and beyond standard service by being willing to come to help out at odd hours and weekends. He persisted until he solved our rather unusual problem. His motto must be 'the customer comes first. We will recommend Buckeye to anyone who needs a good company to deal with their heating and cooling issues. Don and Melissa
Richard Howard
3 years ago
We have an annual service contract with Buckeye to check our heating and cooling system twice a year. In the Spring, they work on the condenser unit outside, checking pressures to verify peak performance and verify coolant capacity is full. They also clean the coils of built-up dust and cottonwood fuzz. In the Winter, they check the furnace for proper combustion and burner output. They have a computer that plugs into the system to keep records of various performance criteria over time to predict if certain components need adjustment or replacement. When they come inside, they put on booties and vacuum up after themselves. They let me know what time they will arrive and have always been on time. The techs are very knowledgeable and share their findings.
Kristine Diener
3 years ago
I had a new HVAC system installed. The customer service was excellent the price was very reasonable. I received great communication from the sales department and installers. I had all of my questions answered and felt very comfortable with the process.
scott stasheen
3 years ago
Terry arrived and was professional and friendly the entire visit. He didn’t mind my questions and wore his required mask the entire call. His work was quick, yet efficient and I’d be happy to use his expertise in the future. Thank you.
Jill Eilerman
3 years ago
What a great experience! Everyone we worked with to get our HVAC system was personable and very competent. The whole system was installed within a day. Their prompt attention to our situation is much appreciated. Thank you!
Our AC went out on the hottest day of the year and of course after normal business hours and on a weekend. I called multiple places that claimed to be open 24 hours only Buckeye heating and cooling called me back and got our AC up and running the next day. Will definitely use them again and recommend to anyone.
Recent installation of Lennox Mini-Split. VERY pleased with crew from Buckeye Heating & Cooling. They were all courteous and considerate of our home. They did a great job. Would strongly recommend without reservation.
Dennis did a very thorough job of an initial inspection that will be the basis for a quote. Was impressed with the level of detail. Awaiting quote now.
Anthony Hartke
2 years ago
Larry showed up right on time (5 minutes early actually). Work was done processionally and efficiently. When he went to spray off my cooling coils, he even took the time to ensure the garden hose wasn’t hitting our potted plants as he was dragging it across the deck. It’s the attention to the details that sets them apart.
Excellent service by polite and knowledgeable technicians
Actual Facebook postSpecial thanks to Buckeye Heating and Cooling for coming out and getting the house warm again. After checking everything was working properly, we found that my SMART thermostat wasn't so smart. This fall, there was an update that changed the type of furnace I had so when the cold weather finally came, it would only put out minimal heat and couldn't get above 62. Great service and a nice guy.
Buckeye Heating and Cooling takes care of you the first time and doesn’t over charge for things you don’t need. They work with providing solutions before making you spend a bunch of money that you may not have to.
From the first call and visit from Pete, to completing the installation, this company is first class all the way around. There’s plenty of competition in central Ohio but nobody competes we these guys’ price, service and quality. Don’t even waste time with the other folks, call these guys first!
Harriet Straight
4 years ago
Brian was knowledgeable and efficient. He quickly determined the cause
of my furnace malfunction and explained the various options for fixing it.
Buckey Heating and Cooling has helped me in the past and I recommend them to anyone having heating or cooling problems.
1. They were unable to definitively tell us what was wrong with our furnace, despite us paying $75 just for them to come out.2. Tentatively quoted us a very high number for new furnace and installation ($3k), despite not knowing what was wrong with our furnace.3. We got a second opinion and that person was able to fix it for ~$300 instead of a new system at the $3k they quoted us.4. The second opinion was able to give us modified heat while it was being fixed, and questioned why the Buckeye Heating and Cooling technician didn't do the same so that we didn't have to spend the night in the cold (which we did).Overall, get a second (and third, maybe) opinion before you book anything. Preferably, get some one who can come out for free so that you don't waste $75 getting no answers.
Donna Newman
5 months ago
100% totally satisfied with Buckeye Heating and Cooling… and their technicians.
I had a new HVAC system installed last December and Buckeye Heating did a great job. I had a complicated install due to trying to convert from propane to natural gas at the same time, and Brad (the owner) worked with me every step of the way, even when Columbia gas screwed up their end. The system itself had some quality control issues from Lennox, but Buckeye Heating sent a service tech out the next day and quickly fixed under warranty.You always get a person answering the phone making scheduling appointments easy and they show up on time. It's a very professional organization.
Alexandra Fox
3 years ago
These guys are awesome. We've used them several times and have always been pleased with their expertise. I highly recommend them, and will use them again for any future HVAC needs. Keep up the great work.
I have used this business for your heating and cooling needs for the past 3 years. We get a contract with them for check up for furnace and air conditioner. Terry, the tech, is very kind and answered all our questions. We have had him before..
David Anthony
7 months ago
Buckeye installed a new high efficiency Lennox furnace and S-30 stat … end result is a system that is functioning as expected! Buckeye provided support after the installation to insure the system was functioning per specs !
Jerry Frengou
3 years ago
Todays visit from Buckeye was on-time, the technician shared what he was doing, did it efficiently, and provided some callouts on how to keep the furnace running well. Appreciate the technician and being on-time, and doing the inspection in about 30 minutes. Thanks.
Received a quote today , agent was friendly , professional and efficient. Still looking for the best deal but I am happy with the quote I received opposed to others.
Patrick Walters
3 years ago
I would recommend Buckeye Heating & Cooling to anyone looking for high-quality service and genuine care for customers. We’ve used them for years, and have had nothing but outstanding experiences. They really do their business well and put the customer first!
Jimmy came to my home and performed a check out on my entire system. I know the standard life of a system is between 15-20 years, and my system is at 19 currently. It also turns out my AC was low on refrigerant. Jimmy tuned everything up and cleaned up the system. Although it is running as well as it can for now, he showed me that I have a leak somewhere in my AC system, and the entire system is showing signs of wear and age as I suspected. Thanks, Jimmy, for being so thorough and for doing such a great job. I am currently looking into replacement options as you suggested!
Back to January 2019, our heater broke down in the evening. I called Buckeye contractor customer service, and the technician, Brain, called meback within 20 minutes after I called. He came to our house at after hour and found out what was broken. Two hours later, our heater was fully running again. Later our condensation pike leaked related to the heaterrepaired in January, Buckeye fixed the leak for free. I think this company is very professional and up to front about the cost.
Called this company for a tuneup on my furnace. guy comes out says he can’t do it because my blower is not working properly so we paid $96 for them to come out and do nothing and tell me it’s going to be $700 for a new blower motor I try to look at it. it had power the thermostat was working, the unit was working before it was looked at now it does nothing no power to anything breaker is on but still nothing going on with the unit tried calling for support and the lady on the other line was not very helpful or friendly I would hope they would come out to at least put the unit back to where it was.
The service technician was very knowledgeable and professional
Robin Rexroad
9 months ago
Awesome service yet again! Kyle Ratcliff was very knowledgeable, informative, and professional! Thanks Kyle! Also, thank you Bonnie for your friendly and efficient scheduling!!
Buckeye Heating came out same day to diagnose our furnace at no charge! Our technician Chad was excellent!
Buckeye heating and cooling was our Hail Mary. We had met with 4 other companies, and some even completing work on our house, to help temp regulate our infant son’s room (above the garage). All other efforts from other companies failed. Feeing defeated, I messaged Buckeye Heating and cooling and they called the next day, getting us on their schedule at a time that worked best for us. Their techs were knowledgeable and they offered solution that seemed so simple. We were skeptical but willing to try. They came out as planned, completed the work in a timely and affordable manner.... and IT WORKED! A room that was always 10 degrees cooler/warmer than other rooms was now within 1-2 degrees of the set house temp! We can’t say enough about buckeye heating and cooling and will definitely be choosing them for our future HVAC needs!
Follow up to snow situation last February where the heat pump was so full of snow that the fan couldn't spin. Man reattached to power and tested everything. All okay now.
I spent thousands of dollars on a new system this past fall. Today, I woke up to a cold house (59 degrees) at 3am. It’s -5 degrees outside and my heat is not working. When calling to utilize the GOLD service package, I was told by their answering service that I need to wait until the office opens (24 hour service....I think not). The answering service also told me that they do not service outside units (heat pump) before 930am. Am I missing something here? I paid a boatload of money for this system and its “guarantees”, but it feels like this company is stalling and falling short on expectations...........Update:BH&C called around 8am to tell me that someone would be out sometime between 9am & Noon. It’s now 10:30, still no technician, still no heat. Currently it’s 54 degrees inside, we’ve put the oven on full blast to help prevent our pipes from freezing..............Update:Technician arrived at 11:31am...........Update:Technician completed fix of the system and left around 1:05pm. Auxiliary heating was not installed correctly. It was explained that heat pumps are inefficient at low temperatures like today which is why it was so cold inside. Without the auxiliary heat strips it will not work past 20F or so. He tried to set the heat strips to always on, but I challenged him on the efficiency of having a temperature range so he also adjusted some settings on my Nest thermostat to make things more efficient. All in all it was a good experience, even though it would have been unnecessary if they installed it correctly in the first place.
UPDATE!!!! 8-20-13 Same problem occurred today, that was supposed to be corrected 8 months ago. Sales manager told me that it was because I did have it maintenance.He would need to charge me another 75.00 to come out and try another leak test, but doubts my 10 yr warranty wont cover any parts because I never had them maintain it. He cant get ask the technician until tomorrows morning because they are already gone today after , the sales manager was to call me back four hours ago. PLEASE stay away from this company!! My Erie Insurance agent recommended them when my AC needed replaced and I have already informed him the latter.Well I got with a a real company Bennett Heating and cooling. Installation was completed incorrectly as they left bolts lose throughout the install.Service call, Leak test, labor,(Replacing Coil that Buckeye should have done from the first call ), oh yea under warranty for the part, which was told had expired) , plus 5 lbs Freon. You ready!!! 300.00 Total!!Do not purchase anything from this company as they do not stand behind their warranty and service. The lady in Customer Service was very rude!!!! After talking to other RESPECTABLE company's, they could not believe that BHC would not back their work. They tried to take almost $500.00 just to come out and check a leak , in which the previous guy did three months ago. Then tried to state the warranty was only for 5 yrs, however after contacting GOODMAN the warranty is for 10. AGAIN, please go with anyone but BUCKEYE HEATING AND COOLING or you will regret every penny wasted.
My furnace went out and wasn’t able to get it back on. I called buckeye heating and cooling and the tech Jimmy came out to help me and showed me how to check things out and was able to fix my furnace at an affordable price l. I’m so very happy. Thank you buckeye heating and cooling and Jimmy for getting my furnace repaired so I’d have heat this coming winter!
Showed up on time , Very professional & communicated what service were performed and next steps.
William Hoffman
3 years ago
Very professional and friendly, were on time, installed in less than 3 hours, answered questions, A/C works great and quiet. Of all the companies I called they were the only one to answer the phone on a holiday weekend and the sales rep called me back within 30 minutes.
Patrick Miller
a year ago
Excellent people! Dustin was professional and informative. I went ahead and signed up for the annual maintenance plan. Thanks BH&C!
Terry was professional and helpful in getting our new thermostat operational. Buckeye Heating and Cooling has always been my go to for HVAC needs.
Excellent service! Really impressed w/ Mike Mahaffey with Buckeye Heating & Cooling who was thorough, knowledgeable and efficient.
Response time and technician were great.
$120 trip charge for emergency service over the weekend... fine.
$106 for a $15 part (run capacitor) that took less than 20 min to troubleshoot and install... a little gougey IMO.
Cynthia Ruberg
3 years ago
Very professional. Prompt, efficient. Good communication. We have used Buckeye for all of our HVAC work for more than 25 years and we are very satisfied.
Carri Melcher
4 months ago
Always efficient, friendly and good at explaining things!
Shaun Kniffin
2 years ago
Returning home on a SAT night with no heat and a drastic drop in temperatures expected, BHC was out to our home that night and got us operational until we could have the permanent fix completed on Monday. Professional, Courteous and Timely.
Sandra Stiffler
3 years ago
Brian responded promptly to our furnace outage on a Saturday morning when temps were in the thirties. We had heat within the hour even after he had to drive to a supply store for a part. I highly recommned Buckeye Heating & Cooling for any HVAC needs.
Buckeye did a great job for me again. My older furnace was making whiney noise that required blower motor & inducer replacement. Same day service quieted down the problem and gave me peace of mind. Thanks Buckeye!
The crew from Buckeye did a quality job on our A/C install. From the estimate through installation, they did a thorough job and were happy to answer all my questions. Thanks!
Bobbie Hedges
5 years ago
Absolutely great service, Jimmy Hacker a tech for buckeye called me on the phone and talked to me for over an hour helping me with my furnace I don’t have words to describe how great he was never once got irritated with any questions, took his time to make sure things were right even called back multiple times to make sure everything was ok. Would definitely recommend to everyone I know and those I don’t BEST SERVICE EVER! Thank Jimmy
Scott, Bill, and their crew replaced my 20 year old furnace. They arrived early, worked efficiently, and cleaned up before reviewing the new manuals with me. I’m looking forward to a warm, cozy winter!
Lynnette Girard
6 months ago
Very pleased with Cody’s work! Very professional and efficient!
Scott McKenzie
6 months ago
Very responsive. Cory was knowledgeable but easy to understand.
It was very expensive. I did not expect a $1000 bill to try to put a bandaid on my AC issue at the end of summer.
First time using Buckeye. They were recommended by a friend and the reviews were very good. So, we tried them and we will again.
diana blackford
3 years ago
we have used this company for years. with the same service man everything about them is better than other companys they wont sell you a furnace if you don't need it . maientce is great ,service is always as prompt as pssible .my service man knows our whole famly ,even the dogs are happy to see him ...prompt, dependable and tries to save us money .
Serviceman Terry was very knowledgeable. He explained the issue, repaired it, and corrected a mistake I had made with the filter. I highly recommend Buckeye!
Very thorough and professional technician. Not rushing at all through the fall furnace tune up process. Friendly and willing to answer any and all the questions I had about the process. Very pleased with the service, would highly recommend!
Michael England
3 years ago
BH&C does an excellent job. We've used them since we moved into our new condo 14 years ago. I've recommended them to a number of our friends and neighbors.
Their great service is what my wife and I have experianced with this company. We would highly recommend this company to any of our friends and family. Great service agreement that gives comfort year round.
Our tech Terry was awesome. He explained everything he did and answered all of our questions about getting the most out of our equipment. I highly recommend BH&C.
Gunnar Samuelson
3 years ago
Repairman Terry was very polite and professional. He fixed our furnace quickly and took the time to explain and show me everything he was doing.
Perry Tuttle
11 months ago
Professional and courteous. Been dealing with them for years and they are the best. My technician is very knowledgeable and great. Thank you.
My 91 yr old Aunt kept complaining she was cold. She called Buckeye Heating and a technician was dispatched to check out her furnace. While he was there he discovered a backed-up drain in her basement. He checked out the furnace then explained the drain problem and gave her the name & numbers of a couple of local plumbers. We called a plumber who resolved the drain problem then a few days later she was complaining about being cold again so Buckeye Heating sent another tech to check her furnace. They went over it with a fine tooth comb ~ all was well. A few days later the owner stopped by her home and talked to her and she told him she was still cold and he patiently listened to her and said to let him think about it. She called us this morning and said she was still cold and could we change her thermostat so we said we would come look. When I looked at it, I discovered that her programmable thermostat had been reprogrammed to go down to 60 degrees at night, 64 degrees at 7:00 AM and 70 degrees at 8:00 AM. (We think she probably did it accidentally when trying to turn the heat up.) I reset the thermostat but was not sure if I did it correctly so I called Buckeye Heating and asked if someone could please come check what I did. First, they said absolutely, someone would come out today. Second, I learned my Aunt had called 3 times today and was a bit cranky (my words not theirs) and she hung up on them twice. Third, they were so KIND and so PATIENT with her even though she was cranky. And last, but not least, when the technician came out and reprogrammed her thermostat Buckeye Heating did not charge her although they certainly were entitled to. It's a very good company with professional technicians and VERY patient office staff. I'd recommend them in a heartbeat!
Brooke Walters
4 years ago
Buckeye Heating & cooling was extremely professional while working in our home. They were very friendly and made sure every question I had was addressed and answered. I would recommend them to everyone!
My wife nd I found buckeye heating and cooling to be very expert and effective.our technician was Terry and he was very courteous very informative and very expert at everything that he did. I would highly recommend buckeye heating and cooling to all of my friends.
Cost is a moving target, nothing was confirmed, at the mercy of the technician at end. Definitely fixed the problem but didn't know the cost or what to expect until the end. Can be a shocker...
Kannan Seshadri
4 years ago
Brian Pentz is articulate, professional and above all, has a high work ethic. We have been using Buckeye heating and cooling for several years now and their customer service is quite remarkable.
Friendly and punctual service. Gave us great recommendations for things we can use in our house to help with dust and pet dander.
These guys are great. Suzanne is kind and efficient and James was detailed and knowlagable. They did exactly what they said they would and gave me good options. They are my HVAC go to.Thanks Guys! Keep up the good work!
This was an annual check-up. Terry was very professional and friendly. I give him 5 stars. All service has been excellent.
Pete the salesman was very professional and friendly, answered our questions, and gave us the information and pricing we requested without pressuring us.
Pat and Brent did an outstanding job with our spring HVAC inspection. They were polite, professional, efficient, effective, and did a thorough job. They are a great asset to Buckeye Heating and Cooling.
Fixed our broken capacitor quickly and on a late weekend night. Jimmy was very helpful, knowledgeable and professional. Very reason rates for after hours and arrived quickly.
Patrick was on time, professional and kept me informed. He has my heat working with 30 minutes. His 5 year anniversary is at the end of the month so take care of him!!
RC Vijaya Chandrasekar
3 years ago
We have been with the service from Buckeye Heating and Cooling for more than ten years. Any company is only as good as its employees. Buckeye Heating & Cooling has well trained staff and technicians who excel in customer service
The folks from Buckeye Heating and Cooling are great. From the sales specialist to the technicians, everyone was professional and provided us great service. Highly recommend!
John Schartman
4 months ago
Friendly, helpful and advisory. Appreciate the service!
Everything went really well. They showed up on time. Installed like professionals, cleaned up and taught me how everything worked. Highly recommend Buckeye Heating and Cooling.
Our air conditioning unit quit blowing air. Unfortunately, BH&C seemed to send me a salesman instead of a repairman. The repairman tried to convince me we would have to buy a new unit for over $3,000 and he couldn't really do the repair unless we spent close to a thousand. I wanted a second opinion, and am glad I got one. A repairman fixed the problem for two-hundred dollars instead. I would not recommend Buckeye Heating & Cooling. Either the technicians don't know what they are doing, or they just want to upsell you.
Carole Miller
a month ago
Serviceman (Mike) was great ! Kept me informed on what he was doing.
John McConaghy
11 months ago
Regular preventative visit on our unit. Informative, professional, on time (early!). Highly recommended.
Friendly technicians and honest. They will tell you what is wrong and will not pressure you into something you do not need. Terry who is my technician for years is honest and tells me what needs done and when. Very trustworthy
Virginia Abbott
3 years ago
Very efficient, and HONEST. I have now used Buckeye Heating and Cooling for 4 different services, and they have been top notch every time. I would highly recommend them.
Terry came out to service my heating system and did a great job. He was easy to talk to, showed up on time, and did the work quickly.
Randy Broadright
3 years ago
Very considerate and thorough - excellent to work with. The crew kept me informed throughout the project, explained any changes or options and cleaned up completely. Highly recommend
cobe stinson
10 months ago
They will fire you if you dont know what youre doing on your third day they dont even give you a chance to prove yourself your and team members will talk behind your back
Great and easy customer service and a very quick response time. Terry was extremely friendly and helpful. He quickly diagnosed the problem and fixed it. I highly recommend their service!
Terry was very kind and thorough.
Your crew work on both of our properties last week tand did a great job
They adhered to all of the Covid19 guidelines. Been using Buckeye for years, super company
Came out relatively quickly to replace our broken AC. Pete didn’t try to up-sell us on a new furnace or for a more expensive AC unit. Felt very comfortable dealing with them.
Margaret Pratt
2 months ago
Mike was on time, professional and informative.
Jeanie Carter
2 months ago
The associate was timely,courteous and professional
Always a great experience with Buckeye! The techs are awesome. They are professional and friendly. I had Brian this time and he was great.
Linda Levinson
6 years ago
If you want your new AC unit to last only 4 years, go with this company. Had a new unit installed in 2012 to fix a leak in the original unit that had lasted nearly 15 years. Everything was fine until May 2016 when it stopped blowing cold air. They came out and suspected a leak. They put refrigerant & dye in and said it'd have to be blowing for two weeks before it could be diagnosed. It never got colder even with the refrigerant. I called back and they couldn't get to me until 5 days later...5 days of no working AC when the weather was in the mid to high 80s. When they came, they diagnosed & fixed the leak, apparently. It was working ok until today. I have them scheduled to come tomorrow but after spending multiple thousands on a new unit in 2012 and $1000 in the last two months, I am incredibly disappointed to say the least. The only reason they're coming tomorrow is because the parts are under warrantee. However, depending on what they say, I'm strongly inclined to get a second opinion.UPDATE: I give them an A for promptness and ability to address the issue. This time it was a part, so it was covered under warrantee and cost very little to fix. It's up and working again and I'm pleased about that. My hope is that like original AC that came with the house, this will last another 10 years without issue. Fingers crossed.
Michael WASHER
2 months ago
Quick and professional. Friendly service.
Lindsey Mayer
2 years ago
The representative was very knowledgeable and courteous and helped me repair tubing that was leaking water onto my air conditioner.
Pradeep Prabhu
a year ago
I have used Buckeye Heating and Cooling for servicing my Heating and Cooling unit for the last 10 years. I have found the staff to be very professional, courteous, skilled and responsive and would highly recommend them to others.
David Cornwell
3 years ago
James explained everything that was going on with the AC unit, cleaned the coils, gave me information on the fall check up and talked about how to treat/buy the humidifier filter before they come out in the fall. He also reminded me I can turn off my humidifier.
Service tech did excellent work on my AC condenser today. He shared helpful information and even removed a dead mouse from inside the unit.
Reasonable pricing. Repair technician knowledgeable quick and well organized. Used covid precautions and was friendly. This company is in my contacts now.
Arrived on time and were finished within the time frame quoted. Bill and Kevin worked quietly, and put down tarps to keep the house clean. They were respectful and nice people.
I have been using this company for many years. I feel like they are very honest and upfront with you. Not always trying to upsell you on something. Reasonably priced, polite, and on time.
Pete Samijlenko
4 months ago
Terry was great! Quick and efficient. The home office is great too in accommodating my schedule.
Curt Flemming
6 months ago
Good communication. Mike did a great job
Jay and Barbara Wilcox
4 years ago
We've contracted with Buckeye H&C since we moved to Westerville in 2011. Can always count on them to be here on time, and to do a professional job. Highly recommended!
Buckeye Heating and Cooling did a great job installing a new AC unit today. Everything went smoothly and appreciate all their knowledge when I had some questions. Thank you
I have always found the men from Buckeye Heating and Cooling that have come to my house have been kind and courteous. They are knowledgeable and honest about what needs to be done. I would recommend Buckeye Heating and Cooling to anyone.
Excellent service, great experience. They even helped me program my new Nest thermostat.
I highly recommend them.
William Lattimer
a month ago
Professional, friendly,clean,courteous, prompt.
Laryn Creighton
11 years ago
My husband pulled the part out of our furnace before leaving for a 24hr shift and said this is what you need to get to get it started again. I called several heating and cooling places and they wouldn't even bother with helping. If I wasnt interested in paying them $90 an hour to come look at the furnace they werent interested in helping (I think it was because I was a woman who hardly knew what I was talking about also). Buckey Heating and Cooling was very helpful. They helped me find the serial number on the furnace and within three hours they had ordered the part, received it, and had me picking it up. Every person I talked to was great. $26 and my girls and I will have heat tonight:)
Quoted my friend $7000 because her heating unit was too old to fix and needed replaced. Got a second opinion. $350 for a replacement fan sequencer.I will be contacting the BBB so something like this doesn't happen again.
Sandy Borchert
5 months ago
Kyle, technician, was on time, efficient, knowledgeable, and very nice.
Brian was the best! He was very courteous and knowledgeable. As a company, you should be very pleased to have an employee like Brian representing you.
It's not often that you find employees considered family, however, as a customer we have found this company truly committed to Quality Service, Fair Prices, and employees that will treat you the same way, like family.
Great job. In and out when they said they would be. Very happy with the service.
Janet Stoneking
3 years ago
The employees are always punctual, careful not to track in dirt from the outside, and take time to explain what they have done. Very pleased to have a service contract with Buckeye Heating and Cooling.
The fan capacitor on our air conditioner failed on July 3rd and would not cool. Buckeye had a service man out the next day to repair it. Very responsive.
Janet Walker
5 months ago
DJ is a Great technician, efficient, knowledgeable, very nice and kind.
Great competitive price. Came with a sense of urgency and replaced my ac unit professionally. Will definitely recommend these guys to anyone.
Ordered heat pump unit about 2 yrs ago. When they came to instal they brought the wrong unit (knowingly) and then knowingly didn't bring the heating aspect of it bc the owner felt that he would just give me that part a few months later. After pulling him in to get involved the situation eventually got fixed. Then I find that I only need to service my unit once a year but buckeye will only check the heat part bc it's winter it was 70 yday right? The only reason I chose these guys is bc Costco had a nationwide sale that no one else could come close to. If I could order things and not have a middle man like buckeye that would be fantastic.
I have been very pleased with Buckeye Heating and Cooling for my HVAC needs. The staff is competent, cordial and respectful of my home. I would recommend this company to others.
Been using this company for 16 years Very satisfied.
Stephen Brunner
4 years ago
Very responsive with a Repair Tech to the house within 20 minutes of first call. Quickly found the problem and was fixed in 20 minutes. Less than an hour for the whole event!
Buckeye is a great choice delivered a quality project with no surprises. Staff was extremely courteous and would not hesitate to use them again.
Mary Ann Core
9 months ago
They have been servicing my system for 15 years and I have never been disappointed.
Randy Clepper
3 years ago
Technician (James) was VERY knowledgeable and helpful. Quickly diagnosed the problem and resolved it but also was very instructive in how to monitor the situation in the future and also gave some longer term recommendations.
Called 10/25/16 for a service call, a follow upof the 9/30 service call well the scheduled date was 10/26 between 1-5,,,,at 5:45 on 10/26 Buckeye still had not shown up and the service (phone) person said that the driver might be in traffic. So, 10/27 when I call to confirm that they will be here, they say oh we can't do that until 10/28 between 1-5 and probably later in the day,,,,,,,,,So,terrible,terrible, terrible and I'll note both times when I said I lived in Blacklick it seemed like that was on the otherside of the world as it related to them making a service run.
Brian is very helpful and assisted to clean up a dead mice issue in our AC box. Highly recommended services. Thank you Brian.
Tim Applegate
2 years ago
Terry quickly located and repaired wiring defect. He was professional, skilled, and personable. Explained problem in very understandable terms.
I love there service technicians. They always seem open and honest. They started out servicing our old air conditioning and years later I selected them out of four estimates to do our new install.
Tyler Berger
10 years ago
Buckeye Heating & Cooling are extremely friendly and easy to work with. The staff is very professional and they really do seem to know customer service since they only deal with residential clients. Very satisfied!
Fantastic job my technician Dustin friendly professional and got the fix done quickly! Could not recommend more!
Our technician was very professional and informative. We had a great experience.
We have had an excellent experience with this company. They are always responsive to our requests and the employees are friendly and professional and do a great job.
I had been having trouble with my furnace on and off. Techs from other companies could never really find the problem. Morgan successfully discovered that it was the regulator on my propane tank.
Just got s new air conditioner installed the team was very professional and efficient. I’ve used the company before for service calls on my furnace and have always been happy with the service.
The scheduling staff and technicians of Buckeye Heating & Cooling have always been pleasant, professional, and taken good care of our home's heating and cooling needs.
Helpful and went beyond the ask to offer useful suggestions. I would call them again if I needed their types of services.
Kristen Ballinger
a year ago
Called Buckeye Heating and Cooling about my air conditioner, had a tech come out quickly and fix the issue. Reasonable prices as well
My Heating system was blowing out cold air. The tech was early, very professional and very knowledgeable. I would recommend Buckeye Heating & Cooling to anyone ??
Tammy Havener
3 years ago
Install team was fantastic! They sell a quality product at a fair price. They now have a long time customer with my family.
Kent Bermingham
4 years ago
Buckeye Heating & Cooling has consistently done a great job. They arrive on time, are professional and have competitive pricing. 5 - Stars
Wei-Chao Chuang
3 years ago
I got this install at the end of last year. Everything is working great still without any issue. They did a great job to install properly and clean out everything from inside and outside.
Richard D'Eredita
3 years ago
As always - excellent service from Buckeye Heating & Cooling. Brian was right on time and was able to get my furnace checked out quickly..
Dave Stefanini
3 years ago
The tech (Patrick) was very helpful,and the response time was within one hour of my call. I would call Buckeye heating and Cooling with all of my HVAC needs
As always easy to schedule. Technicians are friendly and knowledgeable. As pleasant as these visits can be.
Showed up on time, 30 minutes and furnace is ready for winter! Have been using them for 13 years - always good service.
Jeffery Tincher
2 years ago
Scott and Matt did the install, they were very professional and courteous, I would highly recommend Buckeye Heating and Cooling.
Been using them for a number of years now, and they do what's needed, when needed. Techs always use booties and are respectful of our house and time. Good value.
Elliot Slotnick
4 years ago
Competitively priced. New technician was Pleasant, courteous, thorough, and went the extra mile to address a problem not related to a routine semi-annual maintenance check.
They did a very nice job on my new system install..really think their warranty program is a good deal.
Carol Milligan
9 months ago
Jacob did an excellent job and was very polite and personable!
Always a pleasure working with this company.
Very professional service technician.
Kathi Wilson
11 months ago
Was impressed on how quickly they responded since we were in the middle of a terrible heatwave. They were thorough & explained the situation.
Nycia Browder
3 years ago
Our technician, Brent, was extremely polite and thorough. He was in and out in under an hour. Would recommend to our friends and family.
Buckeye was able to install a new furnace the next day when our old one died! Great people and easy to work with.
Ardelle Noggle
6 years ago
Very Happy that we chose Buckeye Heating &
Cooling. We were not only pleased with install but the follow up was prompt & efficient. A+ in my book!!
dale koester
3 months ago
Buckeye’s Technicians have always been very upfront and professional with us. We’ve been very happy with their sales and service.
Terry was very friendly and professional and answered my questions while educating me about my HVAC system. Thank you!
Great experience from the Sales rep doing the estimate to the installers to the home office. Everyone was courteous and professional throughout.
Mike Natarian
3 years ago
Brian worked diligently to find the problem with our air Conditioning system. He quickly repaired it and all is working well now. These guys are the pros.
William Mosca
5 months ago
Believe it was Glenn Wilson who did service was great!
Buckeye has been our service provider for 20+ years and not once has their level of service failed. Keep up the excellent work.
Garnet Styles
4 years ago
Have been servicing my units for 18 years. Alway on time and don't try to get you to fix more than you need to fix. They are a pleasure to work with.
Sherry Shoots
8 months ago
Our humidifier was bumped up and the filter was concerning. We received same day immediate service. Thank you.
Jenni DiPaolo
2 years ago
I placed a call over the weekend and received a call back first thing on Monday morning. The representative was at my house and fixed my AC before 11 am that day, I couldn't ask for anything more.
I have been using them for several years for my home HVAC needs and they are always on time and friendly and professional.
Professional, timely and personable service. Very thorough. Explain the service completed, and provide options when work needs to be done. Very pleased with Buckeye Heating and Cooling.
Scott Hojnacki
a year ago
Great experience with Buckeye Heating & Cooling. The tech (Chad) was very knowledgeable and helpful. Highly recommended.
Steve Gombosch
7 months ago
Brian was AWESOME and I will recommend to everyone ?!
BobAndMonna Kracker
2 years ago
Our service tech was Terry and he was very efficient and personable. Explained everything and took all the covid19 precautions.
He came early which was a plus. He was very honest about the condition of my furnace. He set up a meeting with sales for the same day.
Robert Giesting
a year ago
Technician was courteous, competent, and informative. Great pre-winter furnace checkup.
Our Tech Terry was thorough and pleasant. He explained everything he did and was very professional.
Adam The Computer Guy
a year ago
Very pleased with the service provided. Glad to have Buckeye as a neighbor!
Barry Blitzstein
2 years ago
The man who came was prompt, knowledgeable and thorough. In addition, he respected our concerns by wearing shoe coverings and masks!!
Mitchell Frilling
a year ago
Terry was extremely knowledgeable and informative. Could not recommend their services enough!
Very efficient service. All questions answered.
William Hairston
3 years ago
Buckeye Heating & Cooling technician James H. Did a excellent restoration of my Furnance and had a great! Personality. Thanks Buckeye!
Bruce Bachmann
3 years ago
The service team at Buckeye Heating & Cooling are very courteous and quality oriented. Excellent work and overall experience.
Furnace and water heater isuue. All resolved
John Petrucci
3 years ago
Buckeye is great at following-up to schedule spring and fall maintenance. They always call ahead and show up on-time and ready to work.
Chris was polite and provided clear information about our A/C system. Thanks
Susan Rodman
11 months ago
Very professional and thorough. Would recommend same service technician for future repair or service.
Showed up on time and was very pleasant. Completed the pm quickly but was willing to spend the time necessary to answer our questions.
Pleasant worker and did work in a timely fashion.
We have always had good service from Buckeye Heating & Cooling. Our tech was awesome with the contactless service.
Rebecca Herzog
2 years ago
The service tech was professional and did his work with precision and a true care for ensuring the furnace was working at 100%.
Amber Ferguson
9 months ago
I think his name was Jacob, super personable and professional!
Very professional..price is half of other places we got quotes from..not used this minute..but we are going to use their business in next couple days...
Arrived on time. Was very polite and professional. Work was thorough.
Buckeye Heating and Cooling is always very professional, responsive and thorough. I highly recommend them for your HVAC !
Jimmy came to my house for emergency service, thank goodness, he was very professional and thorough, so nice to have great service, would highly recommend
Good communication, they explain things well and are prompt with their appointments. Have worked with them for several years and highly recommend.
I would have rather happily donated the hefty $350.00 price I paid for these guys. What a waste!
Great service. Friendly knowledgeable tech.
Terry came to my house and fixed igniter and was very knowledgeable, efficient. I will continue to use buckeye heating and cooling.
The tech was on time, knowledgeable and efficient. Everything was explained to me before, during and after the work was done. Fully satisfied.
Michael was on time. He was very professional. He answered all my questions.
These folks are super competent and my system is 14 years old and still over 96% efficient. My tech was excellent.
Jayanta Mukherjee
a year ago
I got an email, but wasa trying to contact the person who worked on my house but was never was able to do so. i was told he is busy
Jeremy Mathis
3 years ago
I called with an issue, and they came out within an hour. Terry was very knowledgeable and efficient about fixing the issue...Thank you!
Michael Smith
3 years ago
Excellent ? technician was on time and extremely through. Shared findings and answered my questions without a bunch of technical jargon.
Technician arrived within the appointment window and was very professional. Definitely recommend this company.
Terry Willis performed AC maintenance / tune-up today. Took his time, Professional, didn't rush through the appointment.
Always on time when they are doing yearly check ups and came to the house over the weekend when requested. Highly recommend.
Buckeye does great work. They set and keep appointments, and they provided an explanation of the work they are providing.
the gentleman that came to the house was very friendly, and fixed my AC problem quickly
Steven Zacharias
a year ago
Punctual. Very professional. Explained everything that he did as well as the options that I had.
Virginia Fuentes
4 months ago
Very professional and responsive team.
Juanita Griffith
4 years ago
Total and completely professional services. Very impressed with quality of customer satisfaction. A true pleasure to have as business contact. Thank you!
Good company. Technicians are professional, knowledgeable and courteous!
peach termeer
11 months ago
Hi Brad As usual, everything went well. Tech was very professional
Johnny Kustomo
2 years ago
the technician -Brent- did a good job. Find the problem quickly fixed it correctly. Also explained thoroughly what the problem was.
They were late for their maintenance window, lied about how they were writing the invoice review, they are a walking joke. Don't use them, I would be afraid to have them actually do a repair.
terry w did a great job. he located the leaks in ac system and explained to me what could cause leaks to happen.
Excellent service! Tech was very personable!
Terry came out to do our semi-annual checkup. He always does a great job when he comes out!
Derek Anderson
3 years ago
They come do general check ups on my heating and A/C Units. We have had no issues with the equipment.
Kenton Charles Lee
a year ago
Came out promptly to check the furnace!!! Quickly found problem with gas valve. Now waiting for replacement!!!
Jeff Grabmeier
2 years ago
Brian did a great job diagnosing and repairing our furnace and had it back running quickly.
Did a great job very friendly and careful. Picked up everything and done early. Will use them again.
The technician arrived on time and wore his mask. He refilled the coolant in our AC unit just in time for an 90 degree day.
Technician politely and efficiently diagnosed problem and ordered part to be installed as soon as it arrives.
Had them out twice now and it was great both times.
Antoine Clark
3 years ago
The technician was very knowledgeable and knew exactly what he was doing. Great job. Great work. Great business.
Great first impression excellent value and service.
I love these guys. Mom and Pop shop. Very reasonable prices and they stand behind their products, technicians etc.
They always show up when they say. We purchased an AC and a furnace and always have great knowledgeable techs.
They were responsive, timely and very honest about our options. We appreciated their candor.
James H was just at my house for a furnace check up. Very professional. You have a great employee
They came out quickly when my furnace stopped working and got things going again . Great service
Dale Laderach
8 months ago
On time and efficient. Christina reviewed everything with me and answered my questions to my satisfaction.
Barbara Boucher
4 years ago
Terry did a good job of informing me of what he was doing. He was polite and efficient.
Terry is a class act. works quickly and explains what he is doing
Highly Recommend
Heather Foreman
a year ago
Excellent service. On time, respectful, diligent, and an overall great experience, always.
Professional, straightforward, no BS.
Michael Hannemann
2 years ago
They came out quickly on a hot Saturday night, and got our heat pump working again! Much appreciated.
Very professional and helpful. Always on time. Very knowledgeable as well.
Jeff Callender
8 months ago
Very professional and thorough, highly recommend!
R. Sergio Simon
a year ago
Discovered the problem with my furnace and also a breaker wiring error the previous electrician made.
I have been a customer of Buckeye Heating for many years and have always had outstanding and professional service.
Our tech was very professional, friendly and efficient.
Always polite, answers all my questions, professional and all around good honest people.
Brad Cantrell
2 years ago
Quick response and excellent service. Terry was really helpful with our repair.
As always, very professional. We will ALWAYS use Buckeye Heating & Cooling.
Linda Gosiorowski
6 months ago
Jacob was excellent and thorough.
Julie Miller
9 months ago
Great technician. Friendly, timely and professionall
Richard Georgeoff
3 years ago
emergency service needed, fixed that day, thorough service,
Brian's service was professional, neat and believe he went beyond what was needed Thank you
Priscilla Mead
a year ago
Knowledgable technician, rescheduled immediately when I missed their call.
Christopher Crooks
3 years ago
Fast response. Very knowledgeable and great customer service and communication. Amazing job.
Really great company to work with. Very smooth installation. Would highly recommend.
Julie Connolly
3 years ago
The yearly maintenance program is definitely worth it. Employees are always courteous and efficient.
Robert Keaton
6 months ago
Technical was great and very knowledgeable
Kyle showed up on time and was polite and professional.
Bryan Vehonsky
2 years ago
Got a quick call back for scheduling and the visit itself was professional and no nonsense.
Rosie DiPasquale
3 years ago
Brian P. is one in a million. He's one of the best HVAC guys in the business!
oğulcan narman
10 months ago
Anthony and Chad did great job!
Repair my furnace in an emergency situation
Beverly Hurst
2 years ago
Very prompt. Explained the kinds of filters I could use. Explained cost of services. Thank you
Joyce Escobar
5 months ago
Provided options for repair or replace.
Very professional, courteous staff. On time. Excellent service from them for over 10 years.
Great experience, start to finish. On time install with good techs.
Excellent service. Install team was great, very friendly and professional.
Kyle was through and professional and right on time. Thanks
Randall James
3 years ago
Have used their services for several years, since 1998. Always prompt and resolve the issue.
Tom & Sally Daft
a year ago
Tune up was great. Found coolant a little low and fixed it.
Pamela Fanning
2 years ago
Did not know how to reset my thermostat and could not get it re connected to my phone. Waste of 80.00
Jimmy did a great job on the service! Keep up the great work!
richard wortman
a year ago
Terry the technician was very efficient and also polite and informative.
Always a good experience with Buckeye. Their techs are personable and through.
Ed Hingsbergen
a year ago
The service representative was prompt, thorough, courteous, and professional.
Jeanne Prest
5 months ago
Courteous and prompt service.
John, Jeff and Bill were great. Timely, polite, neat and educationally effective.
They exceeded my expectations! Seriously, what an amazing company and their installers are awesome!!!!!
Terry did a great job with our annual furnace checkup.
Gregory Hopkins
3 years ago
Brian and Jerry were a huge help at a time of distress. Couldn't recommend the both of them more!
Very friendly and efficient. Prompt. Used Covid safeguards.
Very efficient and thorough service
Very satisfied, Tech was prompt, efficient, and professional as well as knowledgeable.
They repaired our furnace and did a marvelous job.
Scott and one other came to make sure the new cooling system that
was installed in the winter was working. All was well
Service tech was very thorough and professional.
The serviceman was efficient, thorough and safely followed COVID19 precautions. Thank you so much!!!
Great company with very knowledgeable technicians. You can’t go wrong with these people.
Very professional and efficient, a nice young man
Brian was Awesome and Buckeye always does a great job!
Terry and Buckeye have always done excellent work for us.
Fast, professional, on time...
John Browning
a month ago
Cody was great
Maintenance person was very thorough.
Mike Schoeler
3 years ago
Service was great and professional. I’d recommend to anyone who wants speedy and knowledgeable service.
He did a good job came and fixed it left....The companies trustworthy
Sarah Schaber
3 years ago
Same day appt, fixed my issue quickly and very polite worker! Thank you!
John D. Hvizdos
8 months ago
On time, proessional, thorough, pleasant experience.
Make sure to ask for Diane. She has been great.
Excellent service; excellent team! Highly recommended the PM contract!
James Haninger
a year ago
Installation was done properly by technician Terry. Very Pleased
Terry, the technician, is both professional and a conscientious performer.
Thank You.
Robert Slicker
2 years ago
Buckeye provides excellent service with very professional technicians.
Complete check and posted results.
Excellent service! Courteous and knowledgeable technicians!
Always professional and fast to respond. Excellent service at fair prices.
Chad was very polite, unintrusive and did a professional job.
mya rubenstein
8 months ago
On time, communicative, professional, polite and honest.
Very nice people, great prices, fast friendly service. Got my buisness for now on.
James Kilgore
a month ago
Cooling system tune up
Chad did a great job and had great customer service.
Gary Kolnicki
2 years ago
team advised on equipment and installed as planned- very nice work
Came same day and fixed the problem! Also wore protective items to limit exposure due to pandemic.
Thanks so much for spending the time explaining our hvac system. Jimmy was so helpful! Thank you!
Anna Archuleta
a year ago
Service tech was on time, thorough and courteous.
They were friendly. professional and knew what they were doing.
Install went great. The crew was super. Did a great job.
Cindy Reber
10 months ago
Very professional, knowledgeable and friendly.
Greg Muenchen
4 years ago
Great service! Fast response after hours! Highly recommended!
Darlene Zacharias
8 months ago
We need a new central and furnance unit
Steve Wagner
8 months ago
Clean and timely. Showed pictures of task
Good service. Very thorough!
We had a quote provided for an air conditioner
Scott Mccurdy
3 years ago
Arrived same day and were efficent. Fixed our AC.
Gail Frankeberger
2 years ago
Explained the plan for my HVAC system. Punctual, professional and nice guys.
Garen Bedeau
5 months ago
Quality customer service
Carmen Ambrosio
11 months ago
Harold was very personable, considerate, efficient and professional.
Michelle Fulks
3 years ago
Excellent!! I use them for all my HVAC needs!
They are fast and they did a very good professional job
Angela Finney
10 months ago
Thorough and understandable explanations of air conditioning functioning. Very courteous.
George Van Lent
4 years ago
Brian is very competent and professional.. Good job!
Check Up on Heating system
I always receive great customer service by Buckeye Heating and Cooling .
Julia Allchin
3 years ago
Refused to fill out a form our insurance needed after they told us we needed to replace our ac.
Nancy Nehring
11 months ago
Getting regular A/C check. Always thorough.
Tom Applegate
4 years ago
great work, thorough, neat, cleaned up, explained all aspects of install
I have been a customer for 10 years and they never disappoint!
R. Kevin Delaney
11 months ago
We got our estimate and we will decide.
Nancy Charlton
a year ago
Efficient, effective, and great customer service!
Lynne Prijatel
4 years ago
He was thorough, personable and answered all my questions.
Quality work, on time, fulfilled all their commitments, fair prices.
Cindy Capizzi
11 months ago
Dustin did a great job
Russell DeBoer
3 years ago
Arrived on time, fixed the problem quickly and gave us good explanation about the problem and the solution.
Dependable, professional, and knowledgeable. I recommend Buckeye Heating to friends and family.
Kathy Cumberlander
4 months ago
I received an estimate.
Great service, great install, great follow up!
Janet Blanton
3 years ago
Always a great experience. Everyone is always very nice, and always on time.
Made adjustments for better air flow
Mary Ann Potter
3 months ago
Very polite
George Benington
3 years ago
Prompt assistance during pretty rough times. Great team that helps me.
Very good service. Very professional
Rebecca Murray
5 months ago
Professional and thorough.
chakravarthi Ramaswamy
2 years ago
Staff and service personnel are very courteous and prompt at their services
Robin Gulcher
3 years ago
The techs are great. Thanks for all the care and advice.
jerry hatcher
9 months ago
Excellence all the way around!
Great experience. Technician showed how to prevent issue in future
John Zulliger
3 years ago
Brian did a great job fixing my leaking furnace.
Dustin Mock did a nice job.
Great company and great staff very knowledgeable and friendly!
Always fast friendly service, much appreciated.
Albert Clairmont
a year ago
Very professional, friendly, responsive, on time.
Lakeith Entertainment
5 months ago
Pleased
Regular check for operation a super and quality service. Thanks.
The technicians are always prompt, and very professional.
Linda Slawinski
3 years ago
Very nice people, good service, always on time.
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