Best Drain System Installation in Columbus OH

The staff does great work. The team is courteous, clean, timely and reliable. I will always use this company for my plumbing needs.

We were not sure where the water leak was. Josh took pictures of everything to send to our insurance. Tested floors and walls for moisture. Showed me how to submit a claim ..but they charged me $300.00 to fix a washer that took 5 minutes and $300.00 to cut a hole in the bathroom ceiling that also only took a few minutes...then they waited 3 days before coming back to start drying the plaster and floors. I got several phone calls from Mathew telling me he was on his way and then he didn't come. He left the fans which were way to noisy...but didn't pull up the flooring so the sub floors could dry. He pulled all the baseboards and trim from around the doors off...?? not sure if this was necessary. My biggest concern is that they would not listen to us or any suggestions that we made. NO we will not refer you to others. TERRIBLE JOB

I'm opening up a nail salon and it's been hard finding a licensed plumber that deals pedicure chairs and making time. When I called the waterworks the receptionist was polite and answered all of my questions. The plumber was available immediately and came out to quote me for free. They got the work I needed done within a few hour, same day. The price was very reasonable. Ryan and the 2 other plumbers that assisted him were OUTSTANDING! The company also has plumbers that work 2nd shift which really worked out for me because I don't get off work until 6:30. I will definitely be using the waterworks plumbers when needed.

Super easy to get ahold of and pleasant to work with. Did such a great job with my flooded basement.

Super fast response & replacement. Went through options, gave a thorough explanation. Appreciate their care and effort!

Very prompt response and courteous and informative technicians. Five star service.

Drain Master was professional, quick and affordable. Thank you for your service!

Very professional, came a day early and was done within a couple hours.

Had Justin Smith out to the house because our water pressure was low. He's installing a new pressure tank in a few days! Very knowledgeable about what we needed and even spoke with us about the well pump service we may need soon. He answered all the questions we had and was very kind to us!!! Thank you!!!

The technician that came to our house was professional, quick, very pleasant and efficient. Great customer service!!!

Matt met me with a very professional attitude and explained exactly what needed to be done, as well as explaining while he worked. He was far less than the other company that tried to price gouge me into more expensive repairs.

I felt he was honest and did not have any hidden costs.

Well worth the investment...

First off Rick advertises himself as a 24/7 service which is not true. He will come out and inspect the problem within 24 hours yes, but he’ll charge you a deposit, set up an appointment to come repair at a later date, then never show up or call. He never showed up the day he scheduled himself to come repair!! I’ve tried contacting him for the last three days and have yet to hear from him. His phone just keeps going directly to voicemail. He did email an invoice in which the math did not make sense or add up. He put on the invoice that I still owe him a deposit when I paid it the day he was here. The pictures reflect what he left my ceiling looking like when he ripped it away to get to the pipes that needed repaired. He is just extremely unprofessional and would not recommend him to anyone. Please steer clear!!!

After coming home from work I discovered my upstairs bathroom leaking and pouring out of my ceiling. As I panicked and cried, my insurance told me to contact a plumber. I used google and randomly selected a number out of desperation. Dale called me quick and was at my house faster than I expected. He immediately identified the problem, and then repaired it. Absolutely the easiest call and service I've ever had.
Their number is saved in my phone now because I don't need to take a gamble on any other plumber.

I cannot say enough positive things about Mike Young with this company! He is so wonderful and was fantastic! He was the nicest, most professional plumber EVER! He even recommended me change things with my current washer and dryer that I didn’t even think about! He fixed my water heater, moved it and plumbed another item for me! was in and out in less than a day! Love this company! Very economical as well! He even removed old appliances for us and the left the place better than ever!!

These guys are awesome! They did such a good job with my shower that when they left I couldn't even tell they had been there. Great team!

On time, very nice and professional. Fair pricing

Came early, assessed the issue and fixed within 30 minutes. Great value, Jeremy and Chuck were super professional and friendly. Highly recommend.

I will use this company for all my home needs! Austin and Dustin were my husband and I’s life savers this week! They kept me up to date on everything and made sure to fix it as quick as they can. I 10/10 recommended!

Aaron was polite, efficient, and on time. Did a great job in short order. Would use again.