Best Drain Repair in Columbus OH

I had a really tough time finding professionals that would thoroughly made sure that the job was finished, but after working with Plumbing & Drain Professionals, it was apparent that I had made the right choice. They were very personable and quick during repair. I highly recommend them to anyone that's looking for affordable pricing that matches high quality and professionalism.

We bought a home and this company was assigned to fix the underground drain as part of the repair we requested to get done on the house. After we move into the house we found out one drainage was No working properly and one was repair poorly. We thought they neglected to provide the proper repair needed for the underground damage. They claim to understand how underground would works but now we stuck having the drain repair again. Dont trust this company specially for realstate transaction. They take all the $ for a half job. Really bad experience.

Be weary and get multiple quotes (at least 3 in my experience)This is going to be long, so to sum it up: fraudulent plumbing, some scare tactics and way overpriced. The plumbing issue could be ineptitude, not sure which is worse. I needed to get 2 additional quotes to confirm I was lied to and as a bonus also found another untrustworthy plumber, Apex Plumbing and there will be a review there too. That is the summary, if you want more, please read further.My hope is that this review stops any unsuspecting customer to be lead down the path that I almost went down and spend a lot of unnecessary money (or file a claim in my case). It is not intended, although it would be nice, to receive my money back, but is instead to ensure someone does not fall victim to this unworthy-of-4.5 stars company (at the point of posting this review), there are some many other options.To set the story, July 4th morning went into the basement and noticed sewage backup. I Googled and Roto Rooter came up, they did come out that day, the one bright spot. The most likely cause were roots in sewer line and the solution, cable the line. Now I showed the plumber the two stacks I have with a cleanout and there was also a floor cleanout, which is very clearly evident to an experienced plumber and probably should have been used in this situation, but it was not. The plumber chose the cast-iron clean out which is 100 years old and difficult to unscrew, so it was mangled to get open and then not fixed afterwards, I was supposed to go get a cap for it. Being a holiday fine, but there wasn’t one in the truck (this is important because the last and final quote I received fixed it for free). Anyways the cabling was done, another plumber came out to review the work and that is when I was told a had a collapsed line and it needed fixed immediately. Cool, I had insurance, I will trust them. However, the insurance adjuster’s estimate was $2k less than Roto ($5,900) so I got another quote.Next part of the story, Apex came out, said Roto is way overpriced and they will be so much less. Well, no, not true. First, they confirmed my line was not collapsed, just offset maybe because the camera was able to be pushed through the ‘collapse’, but the line still needed to be fixed. Now I do not know who to trust, but okay. Well the quote came in $300 over Roto. So after bad mouthing Roto, which is probably fair, Apex was still overpriced. Anyways, I got my additional quote to send to the insurance adjuster.Last part, insurance was slow, so I called another plumber, Atlas Butler, not knowing who to trust. They came to camera just to be sure. First, they said, ‘why did they not use this floor clean out and also not replace the cast iron cap they broke” and then they ran the line and identified the ‘collapse /shift’ as a root., the thing Roto was supposed to do. They suggested hydro jetting to clear out the remnants of roots left by Roto and clear out the main root blocking the line. Before I even agreed to any work, they had already gone out to the truck and fixed the broken cap. I agreed to hydro jetting as with each inspection the issue looked better, first collapse, then offset but waste was still able to get through, then a simple root. The jetting worked, the camera was able to easily navigate the line and it was clear. They also checked the cast iron and thought it still looked good whereas Roto and Apex said it probably needed fixed at some point in the near future.Now I have called Roto Rooter’s GM to try to talk to them’ I wanted to give them a chance to at least have my review say, ‘at least I got my initial money back’, but my call has not been returned. Now, this could just be a situation where ‘it’s an art, not a science’ in identifying a problem, but it doesn’t feel that way, it appeared intentional and was honestly felonious with a fraudulent insurance claim. Do not go with Roto Rooter or Apex for that matter and try to get quotes because surprisingly some people want the commission or are really not good at their job.

Used them to unclog the drain. Paid $350. The problem came back after two weeks. They showed up and try to sell me on replacing the sewer line and refused to run the snake thru the line again. I asked for my money back, they didn't refund it. I had file a claim with BBB. Don't use them.

Installed a new gas line to convert existing wood burning fireplace to gas. Very knowledgeable and had zero reservations with the quality of their work. Highly recommend.

I had an issue with my sump pump and was pleasantly surprised that I could get a service visit within a few hours. Lance and Daniel were prompt and courteous. They addressed the issue simply and successfully. The pricing was very reasonable, as well. Thanks!

Fast friendly service on a holiday of all things!

Very pleased with the service Tina and Eric provided when repairing my drain spot drain especially in very hot temperatures this week.
Thanks again you did a great job!!

The staff was very kind and friendly when i was already stressed out. Very appreciative.

The best plumbing around

My call -- at 9:00 or 9:30 a.m. on a Sunday -- was handled promptly and efficiently. Mr. Rooter's technician, Matt Berger, arrived about 10:00 a.m. He was personable and quickly cleared the clog. Mr. Rooter isn't cheap but, given the quality of their service, they were worth it. I recommend them highly.

Tony was wonderful! Fixed the plumbing issue quickly and perfectly!!! And was pleasant to work with.

Bad business. paid them to unclog main line, they broke it. they still charged is and gave estimate to repair their damage, we agreed and set appointment, they never showed and will not answer phone. We're out the money and still have a damaged line. Contacted the prosecutor's office and they said someone else had filed suit against this person the day before and ours will be held until the other case gets moving. I do not recommend!

Fast response time. Fast and quality service. Great job.

Had a water heater that needed replacing and Accurate Plumbing was out the same day. We also had Atlas Butler and the Eco Plumbers out for estimates. Accurate Plumbing beat both companies by $900 to $1200. Accurate Plumbing had everything done by noon. Call these guys first.

Great service all around, Tom and JD went beyond the call of duty to help with servicing my parent's leaking sink. I would trust and will use this crew again!

Tim came out on short notice and fixed my shower cartridge after another company tried to “fix” it. The other company was going to try to bill me for more work than what was needed and I called these guys to come out and fix the problem after I told the other company to leave. Tim was very knowledgeable and I would definitely recommend him and his company if your looking for a quality repair and a reasonable price. Don’t make the mistake I did and just call him first.

Came early, assessed the issue and fixed within 30 minutes. Great value, Jeremy and Chuck were super professional and friendly. Highly recommend.

Nice guys, found problem. Will be back to fix the problem!