Best Drain Cleaning And Repair in Columbus OH

I would like to take the time and say a big THANK YOU to John Mathews. My grandmother had just passed away and we were planning on having 50 people over after the funeral and of course our toilet stopped working. We called multiple plumbers and John was the only one to say he would come right away (he even apologized he wasn't in uniform) to help my family immediately. We were so appreciative of his kindness and willingness to help a family he did not even know during a tough time. We will make sure we always call John and if you are looking for a plumber he is your guy!

Great company

Stacey does great work and is friendly and polite while staying professional. She is very knowledgeable and skilled. Many thanks for her help (and Josh for the remediation assistance).

Mick P. came out to my home yesterday and this was the picture AFTER he had left and said he could not find the problem. My complex's maintenance man had come and was able to find 3 different problem areas and even wrote them in pencil on the wall above the pipes. HE COMPLETELY DISREGARDING THIS. His attitude was terrible and he was rude from the beginning. Water was everywhere and seeping out of the utility closet and the garage and he did zero investigation. He then proceeded to say I cannot find any leaks, so lets do an experiment to see if it happens again overnight. He also said it was probably only condensation and it was VERY OBVIOUS that condensation was not the problem. Condensation does not cause fast moving water to flow out of everywhere. I voiced to him that doing an experiment with my things was not acceptable and that I did not want to experiment to see if it floods again! I just simply wanted him to investigate and try to make sure it didn't flood again. He spent about 10 minutes total and obviously did no investigating. He refused to do any work and said he could not fix what was not broken. The water was not spraying out at that moment but had been previously which is why everything was flooded. The pressure release valve was bad and had caused the pipe to blow off and being a PLUMBER he did not even notice that this piece was missing. I only noticed because I was down there trying to clean up water and wait for my complex's maintenance to come back and got burned by scalding hot water spraying at me suddenly. This is completely unacceptable. This is not the first negative experience I have had with Water Works. In May I also had a technician come out and say leaks were fixed and not a single thing was done. I had to call emergency maintenance at midnight because there were puddles. I would NEVER use them. My complex uses them- not my choice. When I called into customer service they offer zero help and just say they have to pass off a complaint. No one holds anyone accountable and they show absolutely NO empathy that their company has not done their job. I still have not received a call from Brad, Mick's manager. They are not reputable and they hire lazy people that do not want to get the job done. SAVE YOUR MONEY AND STAY FAR AWAY!!! Customer service does not actually offer a solution they just say they will pass it off and cannot give a name of who will handle it.

Fritz Baumann did a great job installing my water heater. Very responsive and professional. Good quality work.

Josh was knowledgeable, friendly, and fast! I would Definitely use Apex Plumbing again!

Technicians were very professional, courteous and knowledgeable. They were also very respectful of their surroundings.

Great, quick, service!!!

The service person was very professional and took tone to answer my question and resolved the issue very quickly.

Never returns calls even after they come out and and tell you they will work out an estimate. It's amazing there in business at all.

Our main drain backed up so we called Mr. Rooter and they came out the next day since the drain was not an emergency. When they came out and inspected the line, they informed me that we have some collapse of the drain due to our tree. They provided a reasonable rate to reroute out drain and ensure the tree will not be a problem in the future.

Tony was wonderful! Fixed the plumbing issue quickly and perfectly!!! And was pleasant to work with.

Showed up within 3 hours to fix a water heater tank that was draining on my floor. quick and professional service

They always do a professional job at great rates, responsive and get the job done. Highly recommend them.

I found this business through recommendations of neighbors on Nextdoor. Scheduling is easy and quick. Their price is also quite fair. The first technician that came out did not install the faucet properly so I had to call them back. Next day, a more experienced technician Mike came to fix the issue and it worked. I think overall it is a fine experience but just depends on who they sent to your place to work.

We had our garbage disposal replaced and aftewards we heard a grinding noise. We talked to Tom at Plumbing One on the phone and he said it sounded like something was stuck in it. He suggested that we run ice cubes down it which we did and it cleared it up. Very professional and courteous!

Your employees need to start paying attention to private tow-away zones in the Short North and Italian Village. Next time, the van will be towed.

Used them for a second quote after another company told us we needed a major repair. They came out and said it was an easy fix and the other company was incorrect. All is fixed, they were fast, friendly, great priced, and didn't try to up-sell us on anything we didn't need. They will be our plumber go-forward.

Professional, friendly and reliable.