Best Drain in Columbus OH

They were able to fit me in for service on the same day of my plumbing emergency. The plumber was friendly, knowledgeable and had the problem resolved quickly!

Best in Columbus Ohio. Friendly, fast, great service.

Call receptionist was very cordial and responded to our request via phone within 10 minutes of my call. This was an emergency issue on a Sunday evening. Within an hour the technician arrived. He was well spoken and very pleasant explaining what he would be doing and showing us up front what the expense was to be for the work. Within an hour of his arrival he had completed clearing the drain. Excellent service experience.

Terrible customer service. Had a toilet replaced and asked for the seat to be left. I have called 5 times and told the tech will drop off the part when he's in the area. I guess he hasn't had a job any where near the busiest inter-change in Columbus (Sawmill & 270) and their shop is only 15 minutes from my house. Last time I called I was told I'd get a call back that day or the following day. Well it's been a few days. About to call BBB to lodge a complaint.

I cannot say enough great things about Fritz Bauman & Sons. They were referred to me for a slow leaking water main in my home. They rearranged their day to come to my home that same day to locate the leak and determine the best way to repair. They made the necessary call to the City to have the water shut off before they left and let me know they would be back the following day to complete the repair work. The following day they arrived when they said they would and answered every question I had and showed me what they did to complete the repair. I cannot begin to express how grateful I am to Fritz Baumann & Sons. From helping the same day that I contacted them to their professional staff, fair prices and great work, they will be the first and only company I will ever use for plumbing work.

Brian did an amazing job fixing a leaking pipe. He educated me in the plumbing of our house and communicated perfectly to me. He even showed me some future possibilities for remodeling questions I had. Brian went above and beyond and I can't wait to have him back.

Bobby was awesome ?. Very attentive to detail and was able to fix my toilet to my expectation. I would/will recommend to other people.

Absolutely Amazing Friendly and Professional Service. I had a big name company come out and want to replace the main Sewer line for over $3,500. They said the line was broken and there was no other options. Drain Master came out same day and was able to snake the drain using the same equipment as the other company and remove all the tree roots and the plumbing is working perfectly.

Drain Master saved me over $3000 and were friendly, knowledgeable and on time.

One of the best customer service experiences I’ve had in a long time. I recommend them highly and they will certainly be my plumber for life.

Scheduled on my time. Showed up when they said. Kyle the service tech was great. Thanks

Always polite and courteous service at a fair price.

Had the main drain lines bottom burst, had the old cast piping replaced with new PVC, 2 toilets and a new bathroom floor to replace the one jackhammered out. The work done was great Mitch was actually my plumber he was knowledgable and good to work with, the only complaint I have is my front storm door now no longer closes properly.Update. So I thought everything was done nice and proper at the time it was done, couldn't have been more wrong, a few weeks later after doing a sink full of dishes I started to notice it draining slow, walked downstairs and seen water coming up through the shower drain, needless to say the lines that I was told to my face when I got home were cleaned out had not been touched, I know they weren't touched because there was still a silicone bead around the kitchen trap.Long overdue update- They fixed the issue by sending a tech out and getting everything done right within 24hrs

Repaired and replaced parts under sink

In my opinion, any place that leaves you setting all day for an appointment that they scheduled with you is unprofessional. Damaging pipes and still charging without fixing them is even worse. But offering to pay him to fix the pipe he broke, and he still doesn't show, well, I'll let the public decide. It's my opinion that the customer should beware. One reviewer stated they lost their home over this company!

How can I rate NEGATIVE 1 million and 1? Absolutely WORST PLUMBER EVER!!!! Beyond bad customer service NOT friendly or helpful IN ANYWAY. Truly did not appreciate my business, could have cared less. And, this was all over phone BECAUSE AFTER SCHEDULING APPOINTMENT THEY NO CALLED/NO SHOWED and when I called to inquire I was HUNG UP on.

Edited.
Sometime later I did receive a call from Pat. He showed up pretty quickly and was in and out pretty quick. And did provide satisfactory service. Thankfully it worked out.

We have used this company multiple times and they are always professional, friendly and on time. Prices are very reasonable too. Thanks for the great service!

Amazing!! Professional, extremely quick, and very friendly. Would recommend to anyone that needs a plumber in the Columbus area!

Amazing amazing service...... Where do I start?? We had went through very frigid subzero temperatures and as we are use to we dripped our water..... I woke up at 7am Friday Feb 1 after traveling 26 days to hearing gushing water under my house...... Quickly shut everything off and went to search for local plumbers...... I called Benjamin Franklin Plumbing because the reviews were great, the young lady that answered the phone told me she would have plumber call me.... Within a minute I received the call explained the situation and he advised and told me they would call to schedule me..... I called them to save the time and we set up for Monday at my request because we were single digits.....

I received a call back a couple hours later and they didn’t want us to go without so they squeezed us in for Saturday The Next Day!!!

Jeff was our amazing plumber that showed up to assess the situation and see if it was viable to fix that day. Having to make several trips to get the parts he had our water back on within a very short time and I cannot begin to say how quick, efficient, and thorough Jeff was!

In all honesty I don’t think you can go wrong with Ben Franklin plumbers in Grove city Ohio they were amazing thank you so much for saving us!!!

Good quality work at a very competitive price...

Came out to check and replace my sump pump. Trouble shot my existing one to the point there was no alternative but to replace. Great company to work with. Techs work hard and know what they are doing. Highly recommended.