Best Burst Pipe Repair in Columbus OH

John (owner) was very compassionate in the middle of the night and tried to walk me through what I could do before determining that I definitely needed a new shower valve - I damaged valve previously, trying to get very old stuck cartridge out.
They came next morning and fixed everything correctly - retrofitting to new style valve.
They were great (knowledgeable and professional employees) and more than reasonable for the amount of work required in my situation!

The tech (#3643) was excellent! He knew what he was doing and performed a check of the drain which indicated that it was functioning perfectly. He was extremely polite and knowledgeable. He did not indicate that I needed any service at this time. This is my second experience with Roto-Rooter both of which were very positive. The first time a few years ago I did have a stopped up drain which they fixed and I paid for their work and experience.

Highly disappointed with my experience with Apex, I can't speak to their service as they canceled and would not reschedule in a timely manner. I was eager for their service based on the reviews and scheduled an AC repair 7 days ago. 30 minutes before they were scheduled to arrive, I was informed they were unable to make it and had to reschedule. That happens, I understand, but then I was told the earliest they could reschedule was for 12 days from now. This is not an annual maintenance, but a broken AC, so I will have to use someone else.

I never write reviews but I just had to so no one else has to stress about using this company (or maybe just this specific location). Yesterday I called about a blocked shower drain and toilet I needed looked at, they said they’ll have someone out to my house by 3:30. they called close to 3:30 to say they were running late, no big deal, but they would go on to call multiple more times that day to say they were behind but would have someone here as soon as they could. Around 7pm I got a call saying no one could make it today but would be there at 12-12:30 tomorrow! Even though I don’t have a working toilet, I was okay with waiting until tomorrow I know things happen. So I get a call at 12:50 today..”we’re a little behind today but someone is finishing up a job and will be to your address shortly” 3:45 rolls around so I call them, rightfully irritated I’ve now waited over 24 hours for them to show up, some man gets on the phone asking why I wanted to cancel my appointment, (is it really an appointment if no one ever shows up? Lol) I explain what has happened and say “it’s obvious no one is going to show up”. All he had to say was “oh well sorry that happened, I’ll let them know you’re cancelling”
So super unprofessional, irritating, and all around just confusing that no one could make it to my house within 24 hours? And there was someone supposedly on their way to my house multiple times?? I guess they just got lost.

I highly recommend Drain Master! I have used them countless times over the past 8 or so years and I always have a good experience. Their prices are affordable and they are quick to respond to your call. They do a great job of explaining the plumbing problem and how they will fix it. 10/10 would recommend

Their service technician Devin was fast and friendly only took him 5 minutes to unclog our drain

Professional, friendly, knowledgeable and efficient!
Always a fair price and have used them many times.
Very happy with the service.

I’m very pleased with the prompt, professional service! My septic system clogged on a Saturday afternoon leaving me unable to flush toilets or run water. I thought it would take days to fix and I would have to leave the house temporarily. Chris came Sunday morning and fixed the issue. Thank you so much!

We will definitely be using A3Aces again our water heater wasn't working. Kyle came out quickly and was very respectful he even removed his shoes without being asked a plus. He made everything go smoothly explained everything that was wrong and needed to be done and went right to work. Kyle was very nice and patient with our rambling 4 year old son who wanted to help and talked his head off most of the time. A great company to work with!!!

We have worked with D&L since building our home. They are a great family owned business and care about providing you quality work.

Installed replacement sump pump that failed during huge rainfall, water was all over our basement and rising. The repairman was here in less than an hour from the time I called and replaced the pump so quickly. The price was more than fair. I was amazed and grateful!

Does not offer free quotes.

Blake and Glen replaced our sump pump and did an excellent job. Rochelle in the office is friendly, knowledgeable and professional. We had same day service which really helped. This was our first time working with the company and we highly recommend them.

A friend of mine recommended Evolved and they helped us get our gas line up to code. Austin was responsive and professional. Will definitely reach out to them in the future!

Amazing service

Never fun to wake up to water in the basement. Chris was able to replace my sump pump within a few hours, allowing my basement to drain properly. In addition, I now have a battery back-up in the event of an outage.

Ran out of hot water.
Called this company and they worked quickly to install a new one.
Great prices.
Friendly plumbers.

Thank you so much for coming to rescue our emergency plumbing leak. Gabriel was promp to reply and quick to come help us. We called His Grace Plumbing because he repaired another issue we had with a gas line a year ago. This time we came to our home at 6:30pm when we couldn’t find anyone. We had water pouring out of our kitchen cabinet through the ceiling, down the wall and into the basement. He saved us a lot of stress and worry as he fixed the issue with honesty, didn’t try to up charge us and was available when the big name companies expected us to have an emergency wait for two days!

Thanks so much.

I am sorry to leave poor feedback on any business, but they quoted me one price after a competitive bid process I undertook to find a plumber, started work, and then tripled their price. Further, they were weeks overdue to complete the work before refusing to complete it unless I paid them more money. I am forced to go elsewhere, delaying a move-in date. I gave them multiple opportunities to make this right, but it never happened. Sorry guys, but if you make a promise, you need to keep it.