Best Excavation Service in Colorado Springs CO

I called this place, scheduled ban appointment, all is good. Then this guy Michael shows up, and snakes the toilet. Tells me that is as good as it gets, and then tries to up sale me on a new flow regulator

The toilet still does not work, he charged me 90$, and I payed because I did not see him wanting to help with my problem.

Thanks kicker of it all is he was going to take all my credit card info, write it down, and then process payment later. Hell no, I went to the gas station, had them follow, and payed in cash.

I then get a call this morning asking for payment.

This is a shady business, or they have shady people working for them.

I did not have a good feeling with anyone except the lady who booked my appointment.

I would look other places

It was a simple fix. He taught me a couple things about how to avoid MY mistake and the reason I needed a plumber. Thank you very much.

Great guy, very affordable and honest. Our issue wasn't solved but he did everything he possibly could to help us. Will be using him again in the future.

Nick always does a great job - resolves the problem quickly and is very friendly and helpful.

They really helped us when we needed it and costed less too!

Great company! Competent & professional technicians!

I used David for a last minute water tank that decided to start leaking. I have to say he was great to deal with and super fair on price. No complaints here.

The crew kept me informed on what needed to be done, picked up the required parts and completed the repairs to my satisfaction.

Master Rooter schedulers Felicity and Sharmane were very responsive and provided a sewer technician who came to the home on Sunday for a clean out and scope as part of the inspection for a real estate transaction. The technician who came, Frank, was excellent in his ability to provide a clear line with the mini jetter technology to clear the build up from the washing machine. He was professional and cleanliness was evident as he took pride in clearing the line to acceptable standards so it is functioning properly. He was immediately able to provide a USB for the video of the post cleaning/ clear sewer line. I will recommend them to all of my clients who need their sewer lines cleaned and cleared!

HCD Sewer and Drain were contracted to my home by my home warranty company (American Home Shield)
It took Donnie a whole 3-minutes to come to the conclusion that our Hot Water Heater was shot and needed to be replaced, and he needed to add an expansion tank. I found this hard to believe since our Rheem hot water heater was only 3-years old and under warranty.
Thankfully we did get a 2nd opinion from another contractor who was able to replace a relief hose at no cost. In my opinion Donnie was trying to take advantage of me and also American Home Shield.

First and foremost - all of the folks I came in contact with were friendly and kind, and the two plumbers who came out were knowledgeable and great at their work. The service is not the problem, and I daresay that anyone with a serious plumbing issue would find them a great company to use.

So why the two stars instead of five? The cost. $270 for something that took them five minutes to fix is far, far too much. Give your plumbers some leeway to discount when they get to a call and it turns out it's something so easy that it takes them next to no time to diagnose and fix. I never, ever mind paying for expertise - what bothers me here is that they had no wiggle room to charge me less when it turned out to be a simple and easily solved issue involving no new parts, and five minutes (if that) of labor.

Again, it's not the service, it's not the plumbers - everything about that was top quality. But my goodness, when one pays a $270 trip/diagnostic fee for 5 minutes of time? That's poor management.

Dennis is great to work with and consistently does good work at very competitive prices. I've worked with him for about 3 years in my capacity as a realtor and in turn have hired him to do multiple projects for myself as well

This business was responsive and communicated well. My technician was great!

Fred and his team worked so hard to get the job done. They went above and beyond and fixed the additional problems they found. They were fairly priced too! I would highly recommend the A Team

Priority Plumbing and Heating now at the top of my Most Unreliable Contractors list ... I've been a property manager/ owner for over 12 years now, I’ve worked with numerous contractors, and there are a lot of good reliable and trustworthy businesses out there ... but Priority Plumbing is BY FAR THE WORST plumbing company I’ve ever had to deal with in all those years. They've been unable to finish a job that was started almost 18 MONTHS AGO, TERRIBLE communication, and ZERO follow through on anything they say to your face. If you care about your sanity, stay away from this company, save yourself the stress of being ignored and having your job go unfinished.

I’ve spoken with the owner/manager Bob and the secretary Melony MANY times face-to-face, and have also texted / called numerous times for updates, but for some reason these two keep passing the blame/responsibility back and forth to each other on who is supposed to Draft the Plans for a simple Backflow Installation and give it to Pikes Peak Regional Bldg. to once and for all inspect their work and get the permit passed. I can’t get ANY clear answer from either of them, ever, and they’ve had More Than Enough opportunity to finish the job they started... Did you install it incorrectly and don't want to stand behind your work? What exactly is going on here?!

INVOICE# 16648610 dated July 13, 2021… you have my number, please figure out your nonsense.