Best Plumbing Maintenance in Cleveland OH

Called on a Saturday morning after finding the sewer backing up. They showed up quickly explained my options and then took care of the issue. Great experience.

We are in the process of buying a house. The Air conditioner was noted to be faulty on general inspection. There was rust over the furnace, concerning about an ongoing or past leakage. Also the AC was running intermittently. The recommendation was to consult a qualified contractor. We made a big mistake by hiring Smylie One to inspect the HVAC system. Their technician who inspected the house said the control board was faulty (cost to replace - $671). Also, he mentioned that the H/E collector box was cracked (cost to replace- $1228). Thus overall cost to correct these problems would be $1900.
Based on their evaluation, we asked seller to pay for repairs.
The seller had the HVAC inspected by his own contractor, who said both the control board and H/E collector box were fine and did not need to be replaced.
Meanwhile, the seller still offered us $2000 to use for repairs if any needed which we accepted and signed the contract.
The next day though, a supervisor from Smylie One went to inspect the HVAC again, and he completely disagreed with his own techinician's evaluation. He now said that the AC coil and the drain pan are rusted and actively leaking and he would recommend the AC to be replaced based on the age and condition of the AC.
Based on the initial evaluation from their technician, we decided to take the $2000 for AC repairs. If we had known about the condition of the AC which came out in the second report (which completely contradicted with their own technician's initial report), we would have asked the seller to replace the AC.
Instead, now we have a complete contract and I need to bear the expenses to replace the AC before I move into the house, just because of the incompetence of Smylie One's technicians.
Knowing my distress and dissatisfaction from their work, Steve Smylie, the owner of the company called me, tried to make it sound like it wasn't their mistake and he tried to make a deal with me by providing me, what he made it sound like, a very good deal. He would install a basic Bryant AC for $4000, which he said was $2000 below their usual price.
Meanwhile, I contacted another HVAC agency who quoted me a straight price of $4000 for a new more expensive American Standard AC (without any sort of special deals)
All in all, I am extremely dissatisfied with Smylie One's service. I think their technician was extremely incompetent and failed to detect and report a simple leak from the AC coils (Even me, not an HVAC expert, could see the rust outside the HVAC unit and suspected a leak, but was then misled by the findings of their technician Mikhail Aronov)
Secondly, they charge extravagant amounts for their services, evident by the fact that they would charge $2000 more than other contractors for installing an AC with lower retail price.

They put a new shut off valve on and new faucets on the basement shower. They did an excellent job and were warm and personable.

Guys were out within an hour of calling. Figured out at problem and quickly resolved our garbage disposal backup within an hour. Great service, knowledgable, friendly, professional and quick! Great experience.

I am VERY appreciative of the hard work, kindness and professionalism this company provided. Thanks Mike for your patience, professionalism and excellent quality of work.

Absolutely amazing work I’ve been having a hard time with my pipes and drains not draining water from my kitchen and he went above and beyond to do the what seemed impossible for other companies to do and now my kitchen sink is usable again thank you all so much for your hard work it’s truly appreciated 10/10 recommend great service as well as staff.

Always have done a great job maintaining our Septic. Also did our sewer tie in when that came through as well.

The commercial states $79 for camera inspection for sewer line. Then when you call you are told there would be a $89 service call in addition they say in the commercial don't get rootered. They are the ones advertising fraudulent sales tactics. Do not trust a company that lies to you before even meeting you. Very shady!!!!

I can not believe this commercial is still on I just saw it again. I wish I had the money to take them to court for taking advantage of people that are going thru a very painful time. Basement flooding not only is very expensive to deal with but it is the history of family photos that is the most heartbreaking. They are gone forever 😢

Best in town Great Service, and Dispatcher Stepheny for plumbing is Great, and will get your plumbing needs taken care of, Heating Dispatcher Bruce. WILL GET YOUR FURNCE OR BOILER taken care of, Freat group

Very prompt response when I contacted him about an issue with my shower. Were moving in this upcoming weekend and he was more than happy to fit me in even on short notice. Very honest and down to earth. Was a bit of a pain to get the faucet fixed but he got it done in great time and very a VERY reasonable price. As a new homeowner im glad to of found a local business to support who is honest and fair. Will be calling for any plumbing issues or updates I may have in the future.

Great service, from the first phone call for an appointment, to the end of the job completion. Nice people, excellent workmanship.

Ron was absolutely amazing! The first time he came out (at 4 am no less!) he was professional and had a fantastic can-do attitude. He was extremely knowledgeable and was able to quickly get my furnace running again until he could get the needed part. He ordered the part as promised and followed up promptly. When he came back to do the repair he was on time and once again very knowledgeable and professional. I could not be happier and will be a forever customer! Thank you!

Paul is a very courteous and conscientious plumber. He paid close attention to every detail of my plumbing job. He took his time and ensured that there would be no damage to the bathroom tile while installing the new shower hardware.I would recommend Paul to anyone in need of a plumber.