Best Main Line Backup in Cleveland OH

Chad did an excellent job installing a new water heater for us. Great Job. Thanks Wyatt Works

Good job .

I worked with Tim and he was absolutely the best. First trip out for my quote he was on time, very professional and walked me through each step of the process. He worked with my timeframe and addressed all my needs and concerns, unlike other plumbers I had out.
On day of service he communicated while in route and during the repair process. He cleaned up all debris and old material from the house once the install and repair was completed. He was also extremely pleasant and nice to my toddler who questioned him and his duties while he was working. Will definitely be the only person I use for my future plumbing needs. I now have a complete working bathroom and new pipes in my basement that should last through my lifetime in my home. Thanks TIM.

This was one of the best experiences that I have ever dealt with. These guys explained everything and every move. They didn’t cut corners to satisfy me or over charge me. I even enjoyed our small talk on life and family to be honest I felt as if I knew them forever. I highly recommend this URUS SEWER to anyone needing plumbing work done.
Paul Puckett

i hired invisible excavations to jet out my daughters down spout lines in University Heights, they came out charged me $900.00 and left, no follow up! i called days later and asked if everything was clear , ( i had a concrete guy waiting to pour patio & sidewalk) first response was , yes pour the concrete! then i received a phone call from them saying, hold off there is a problem with one of the lines!
that's the last that i have heard from them! i have made 3 calls back, and no return follow ups from them! as of today (4-24-2020), the concrete is on hold!
i am looking for a contractor to come & get the job done!

They were very courteous,explained everything they were going to do ,they arrived on time ,went right to work on the project and finished it in a timely fashion. The install turned out very nice we are very pleased with their service. Thank You ….The Fadzls…………………...…………………………….

Michael (the plumber sent out) was very informative and helpful. Got the job done very efficiently and gave me advice on how to avoid similar problems in the future. Would highly recommend!

Pleased to have used Neptune again for residential services. Technician was professional, polite and informative while explaining the services required and provided. I will be pleased to utilize Neptune's services in the future.

I want to thank Matthew 5422 for everything he has done for us. He went above and beyond to get everything done. I appreciate you and highly recommend!

They also remove my old sink and put a new one in. They did an excellent job.

Fantastic service from Justin. He was prompt, knowledgeable, friendly, and most importantly did a great job at a great price. Highly recommended!

When the original company we booked an appointment with no showed, these guys were quick to pick up the business! Sean came out the very next morning and quickly resolved the issue. They have gained life long customers. Can’t say enough, definitely use these guys for your plumbing needs!!

We sprung a leak in our basement at 5:30 in the evening. We called and left a message with full details (and TWO phone numbers to reach us... we had both phones on us). It's now 2:30 A.M., and we haven't even gotten a call BACK. Guess we'll call someone else in the morning. Oh well.