Parma Plumbing & Sewer

Parma Plumber came out because we were having an ongoing issue with our sewer line. A sewer camera inspection showed several breaks in the line. Surprisingly, instead of just insisting that we dig right away, they layed out all of our options, and how effective each one would be in the long run. They seemed genuinely concerned with how intrusive to our property each option would be. We decided to go with the trenchlesss sewer repair, because we just had our driveway cemented last year and we didn't want to have to break it back up. They did a great job at a good price. Very professional, and honest. Would recommended.

We sprung a leak in our basement at 5:30 in the evening. We called and left a message with full details (and TWO phone numbers to reach us... we had both phones on us). It's now 2:30 A.M., and we haven't even gotten a call BACK. Guess we'll call someone else in the morning. Oh well.

Quality and affordable service that was urgent in fixing the problem

They quick to respond, efficient and a pleasure to work with. Will call in the future, as well as refer all friends and family.

We had a sewer back up and Parma Plumbing came out the same day and solved our problem. They kept us informed through the whole process and the service man was very professional. He even came back for free to fix a leak that started from the sewer clean out where he had worked.

I had this company come out to help with a clogged kitchen sink. After using the sink I have a drip coming from one of the joints. I’m also extremely disappointed that I now have a black mess on the underside of my sink that I’m not sure will come out. The repair person wiped up most of the mess on the cabinet (with just dry paper towels that I had to supply). I attempt to call the company and got a full voicemail message. Shortly after choosing the option for SMS and disconnecting the call I received a spam text. I find it hard to believe it’s a coincidence considering I never get them. This service was definitely not worth $189. It was also surprising when I get an invoice for a company by the name of Metro Plumbing and Sewer with a completely different phone number. This was not the company I contacted or thought I would be dealing with. It was explained that they own Parma Plumbing. This should be more transparent to customers.

My wife and I called Parma Plumber when the floor drain in our basement was backing up. We just had a de-root done by another plumbing company, so we were not happy. But, Parma Plumber came out and did a sewer camera inspection, and they burned us a dvd so that we could see that the other plumbing company didn't solve the issue the first time.

James the plumber was extremely thorough and he had all of the newest equipment. He fixed everything we saw wrong on the dvd, and our drains have never flowed so smoothly throughout the entire house. We would highly recommend.

We had Parma Plumbing do our guest bathroom remodel, and they did a beautiful job. Their staff started with the design layout, and the level of customer service they offered throughout was excellent. The entire remodel shows the highest quality of craftsmanship, and we are so happy. Great job guys! Thank you so much. We would highly recommend.

Never showed up to appointment

I wouldn’t use anyone else for my plumbing needs. They are the best!!!!

When my water heater decided to pick the middle of the night to break, I called Parma Plumbing. They were quick to come out and repair my water heater asap! The quality of their work and professionalism is the best hands down. Would definitely recommend them!

Parma Plumbing had to replace a leaky valve on my water heater. Their plumber was prompt, and was able to replace the valve and have my water heater back up and running in no time. The service was a great price, and I would recommend using this company.

You don’t need to look any further “this is the plumber” you need to come to your house. PERIOD! They will diagnose your problem and rectify the problem. Very honest with no bull and will give you a fair price.

I called Parma Plumbing because my garbage disposal was clogged, and it was causing my kitchen sink to backup as well. Their plumber showed up on time, and he was very professional. He was able to fix the problem quickly, and for a good price. I would recommend.

I called Metro Plumbing last night. They came right away to see what needed to be done. The next day Shawn Collins my plumber came on time. He was courteous, professional and informative. My bathtub drain was replaced and snaked along with some additional things he did. Shawn was efficient and cleaned up after himself I was so pleased with his work and with Deanna who took my call. I would refer this company to friends and family. Thank you for a job well done! Gina Ortiz

My neighbor recommended Parma Plumbing after they did some work over at her house. I called them to install a new 50 gallon high efficiency hot water heater for me. Right off the bat they juggled some appointments around to fit me in that day, they had the old tank removed, the new one installed and fired up in less than 2 hrs. They were very professional, did a great job, and best of all the cost to me was excellent. I'd highly recommend using Parma Plumbing.

Called today thinking we would only get an estimate, but Parma/Metro Plumbers were able to schedule someone to fix a leaky tub faucet/toilet flush within 2 hours. Great customer service and knowledgeable staff. Will contact them again in the future for plumbing needs.

Our toilet wasn't flushing properly, and then it clogged completely. I run a daycare out of my home, so I needed a plumber immediately. Parma Plumbing arrived quickly, and their plumber was really polite, professional, and patient (he did have eight children running around him, lol!) He fixed everything fairly quickly, and their services were definitely affordable. I would highly recommend.

They were out within an hour for emergency after hours

Came out same day to fix my leaking sink. Fast, efficient & professional service. Highly recommend!!