Best Gas Service in Cincinnati OH

The tech was on time very cordial and professional. Caleb completed his task in a reasonable time and followed up with his assessment and asked if I had any questions or concerns.

I asked them to fix a leak, they first charged $350 said they will get it fixed, after the tech left the part its still leaking, I called them but they said I need to pay $1500 extra to get the tech to come back and fix the leak, if I don't pay that they will still charge me $350 for fixing nothing, then they threaten me if I don't pay the $350 they will send their debt collection on my way. (Later on I got another quote for fixing/replacing the part for only cost around $500)
Avoid this scam company at all cost

Great people to work with and good communication.

Bill Williams did a fantastic job both times he has worked on our house. He replaced a water heater on one occasion, and our kitchen sink the second time. The work was done right the first time, and everything was very clean. I can't recommend B&B enough!

After receiving a fairly outrageous quote from another company, I contacted Best. They were able to get someone out to see me same day, the plumber was friendly, quoted me quickly, and finished the job with zero issues. Would (and will) use again if the need arises.

Edit: My home warranty company assigned a different company to replace my broken water heater. Over 2 weeks of runaround and little communication from the other company, my warranty company allowed me to use a company of my choosing. After my last experience with Best they were my first call.

They made it out the next day, replaced the water heater the same visit, and even gave me a discount for the issues that arrived from my warranty company and the other plumbing company (even though Best had nothing to do with that mess).

Needless to say, after my last 2 experiences, I am fairly certain I have found my plumbing company for the foreseeable future.

The staff's honesty in conveying pricing information and their thorough explanations were truly impressive. The job was successfully completed to my satisfaction.

Technician was vey kind and professional. However he camp 1hour after my designated time span. Not his fault. I did call the office to make sure he was still coming.

Always great, professional service. They find the problem and fix it right the first time. Very honest and reputable, I would highly recommend them to anyone!

Stay away for this organization. Small gas leak estimate $100+ - then ‘because old pipes and Duke Energy and pressure tests... $500 for this and $500 for that...’. Duke Energy came out and fixed the leak, pressure tested and approved for FREE. Beware!

Drain lines added for kitchen reno and new laundry room. Quality work. If I ever need a plumber again, I'll be calling RT.

Great prompt service

Rusty was awesome!! Very professional, friendly and knowledgeable. Thanks Ken Neyer Plumbing and Rusty— you were a life saver !

We were impressed with Logan's knowledge & performance in providing HVAC service. He answered our various questions with confident answers. His time was spent in doing a good job and he provided info about available future services. We will most likely ask for him again when fall season service is required. Well done, Logan!

They did a great job and a good deal!

Jordan was amazing an Apollo continues to impress. Never had a bad experience with this company and will continue to do business with them. You really get what you pay for!

Easy to work with - clear communication and expectations upfront and a thorough staff that follows through. Lindsay in the office was friendly and helpful. Luke in the field was great…very knowledgeable, takes a ton of pride in his work, and ensured he delivered on our needs. Highly recommend Halpin!