Best Sewer Line Leak Repair in Chicago IL

Overall, great experience with Rescue Plumbing! They arrived within the scheduled time window and completed the repair on our kitchen faucet very quickly. As new homeowners, this was the first time we had to call plumbers and didn't really know what to expect. The gentlemen that came out were very friendly, and they even helped us identify another issue with leaking we were having on the same sink. We will definitely be using them again if anything else comes up.

Pete and Noah provided excellent service. Very friendly and very professional. We would call this company and ask for Pete and Noah for all future plumbing issues.

Ron arrived at the scheduled time, quickly diagnosed my issues, provided several solutions, and completed the work. The overall experience was excellent.

Roter Rooter service tech arrived on time and was extremely helpful and answered all of my questions. He also provided me with info on what I should do once per month to help with the problem I was having with my plumbing. Thank you Mark and I will definitely recommend Roto-Rooter to friends and family and will also be using them in the near future!

We had a weird situation where hot water was coming out of our cold taps. After getting estimates from a few places, we went with Jan at Vanguard because he knew what he was talking about. He diagnosed the problem with a few possibilities and thoroughly explained what might be happening. I appreciated his transparency, admitting that there could be several possibilities that he wouldn't know for sure until he got in there; a lot of other plumbers were quick to assess without a thorough examination.

Jan was also very diligent when he started his job. Over the course of a few hours, he checked on all our fixtures to make sure the situation wasn't stemming from one of the mix valves. And he set out on the work that was scoped, finishing in time for us to have guests over and restore our water flow. Excellent work.

We had a bit of a list when I called - slow drains, old pipe in the basement, needed new fixtures - and Rocket came and did it all the next day! Answered all my questions and gave full, transparent estimates prior to starting work. Will be calling in the future for new projects as needed. Call them today!

Although they picked up on my initial phone call, after I sent follow-up videos and images of the work required, they went completely ghost. No reply texts or phone calls, even after I sent a friendly reminder. Pretty significant job, too. Their loss.

They were professional, direct and clear describing the work to be done, quick to respond, on-time for appointments and economical.

I called to have my water checked because it wasn't working. Was told it was a recall and needed to be replaced or repaired. I'm now looking for the warranty for replacement.

Edwin replaced a whole-house water filter and two faucets. He was extremely responsive when we initially called, and even came by the same day to give us an estimate for the work. He came the following week to do the work and showed up on time - he even called to tell us he was on his way. It seemed like he did everything the way he would in his own home. He was careful and diligent. One of the faucets he replaced was old and corroded and was difficult to remove but he did a beautiful job with everything. We're extremely please with his work. He's also a very nice person. We will definitely call him for any future plumbing needs.

Great service, great people! Always done right the first time. Highly recommended! ??

Great service experience

A+++

Father and son replaced my main water line coming from the city valve (bbox) to the inside main valve which it was about 5.5 feet underground. The city don't cover this so its on your own responsibility and call a plumping company. Paul gave me a good price, they said it was a flat price so they did a trenchless method and did 3 holes 2 outside and 1 inside about 2 ft x 2 ft inside. It took them about 3 days to do the work and about 3.5 weeks to get the permit from the city. They replaced the line with a new 1 in copper k line straight from the b box and replaced my inside valve too. The inside had tile so what they did they backfill all holes the inside with cement but i was responsible for the tile...the outside they did about 4 in with sand to protect the pipes and back fill with the same dirt. Overall i have more pressure since i had 3/4 galvanized pipe very very corroded with several leaks. I had water going inside the house from leaks but i also heard the pipe making loud noises like if someone was using the water usually at night you can hear it clearly so thats how i found out is was a leak and from were. The price was better than other companies. It was my first time contacting them but i would recommend them for similar projects. I was the one who replaced part of my drywall since it had mold from water coming in,they did not do that incase you are worried that they will.

I have reached out multiple times for a follow up on kitchen and bathroom work. After they came out and I paid for a service call (which they claim can be applied to the actual work performed) they stopped returning my calls.

My condo building has hired Juan/Go-Rooter for three plumbing projects since 2018. Juan helped our building with: 1) a pipe burst/pipe replacement, 2) uncovering a long-buried catch basin, cleaning it out, and digging out/installing a new sewer access point in our front yard, and 3) installing a new water heater. I recently hired him to work on a few tasks in my individual unit. Juan and his team have done excellent work on all four projects. Juan is very creative in figuring out solutions to challenges. He's also clear in communication, respectful of time, and thorough. (When he was working in my unit, I had the feeling he was working with as much care and detail as he would for his own home.) I highly recommend hiring Juan/Go-Rooter. I’m glad our building has him as our go-to plumber.

Had a problem with a sump pump. Water backing up into the house. Pete and Noah came out and replaced a valve and got it working again. Very professional guys, patient and understanding. Would definitely call this company again.

Jacob Cater was extremely helpful in diagnosing the cause of our water pressure problem and in removing the massive clog in our shower drain. Additionally, Jacob provided several tips/pointers for preventative measures for us to take to minimize the need for a plumber in the future. Nice work!

Henry was very knowledgeable and did a great job with a sump pump repair. I would definitely recommend using Henry for any plumbing jobs. I will be using Kavana and Heating again in the future.

1st let me say how detailed Walter was with informing me on what was wrong. He walked me through everything with such detail. He gave me his plan and the best most cost effective way to execute it. Him & his crew came the next day, on time ready to work and cleaned all areas they worked in. Throughout the repair he kept me informed on what was being done. He took before and after pictures and was extremely professional. I highly recommend and would definitely call him again if needed. Thanks so much!