Description
Rocket Plumbing is a residential and commercial plumbing company serving Chicago and its suburbs with emergency service available. We specialize in valves and piping, water heaters, flood protection, and sewer and drain cleaning for both homes and businesses. At Rocket Plumbing, we're committed to providing expert plumbing services from the best plumbers in Chicago at competitive prices. We are at the leading edge of technological advancements that ensure your plumbing is up to the task, not just now but for the future. So, whether you have a plumbing emergency or simply need an online quote for an upcoming plumbing project, our licensed plumbers are ready to take care of all your plumbing needs!
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank repair, Backup Sump Pump, Clear Roots From Pipes, Clogged Drains, Commercial Plumbing, Ejector And Sump Pump, Faucet Repair Service, Frozen Pipes Repair, Garbage Disposal, Gas Leak, Grease Trap Services, Handiwipes in Drains Removal, Hydro Jetting, Plumbing Problems, Residential Drain Cleaning, Residential plumbing, Rocket Plumbing Carries Insinkerator, Root Removal, Sewer Drain Repair, Sewer Line Repair, Storm Drain Cleaning, Sump Pump Ejector Pump, Sump Pumps, Water Filtration Services, Water Leak Repair, Water Pressure, Water heater,
Reviews
Yianni Pelentrides
a month ago
Jimmy was on-time and did a truly professional job. He explained what he was doing removed the old and installed the new toilet and stayed a bit longer to make sure there were no leaks from an older valve. I am very happy with his service and will definitely recommend Rocket Plumbing to anyone who needs their services!
This place is amazing!! I had two 100 gallon commercial heaters that were leaking from the bottom and needed immediate repair. I called Rocket Plumbing and they came out same day and got the job done. Excellent communication and the guys were really funny and down to earth. Definitely recommend 100000%
I had a great experience with Jimmy at Rocket Plumbing in Chicago. I'd initially inquired on Yelp and was impressed with their responsiveness. I heard right back and was able to schedule an appointment next day. They were upfront about pricing and flexible with scheduling. Jimmy was right on time, very professional and efficient. He diagnosed the source of my leak and outlined the steps to repair the problem. Again, the fees were very transparent. He even cleaned up before he headed out. I'd recommend Rocket and Jimmy, in particular, to anyone.
Mark Escorpizo
3 weeks ago
Jimmy W. showed on time was very personable and professional. Finished in a timely manner and worked very clean. Explained each process and was very knowledgeable.
Worked with rocket plumbing on a few occasions, but by far best overall service from Jimmy.
I’ve worked with Rocket Plumbing a few times now, to fix a runny toilet, install a new water filler faucet, install a new kitchen faucet, and install a water shutoff valve. Rocket has been great with scheduling a timely appointment, being true to their estimate, and performing good work. We’ve worked with the same specific plumber, Luis, each time and he’s done great work while being very considerate of our home and taking the time to explain everything. They’ve returned a couple times to adjust some things after the initial install and did so rapidly and without additional charges. Would recommend them.
Rocket Plumbing is the best! Each person was totally responsive and professional every step of the way. We were on a tight timeline for our Kitchen Remodel project. We had the sink piping prepped and had copper piping installed for water delivery to a refrigerator on the other side of the kitchen from the sink. From the day of the quote (Dan the supervisor was awesome, explaining everything and getting a quote to use formally in a matter of minutes) to completion of the project was 48 hours. When there was a valve problem in the condo complex, Dan the supervisor was called and came out in a timely manner to provide his expertise! Eric the plumber worked diligently and professionally to complete the work. Another Eric at dispatch was spot on with timely communication at every phase! I can see why they call the company ROCKET - fast, reliable, quality, professional service. The cost of this project was competitive than other estimates we had gotten. Thank you Rocket Plumbing for providing your service! Looking forward to calling you for any future plumbing needs.
Stephan Bast
2 months ago
I called in to Rocket plumbing after my main sewer line water started backing up in my laundry room and bathroom. I spoke to the manager Danny who provided me with excellent Customer service and he was able to get someone out to me within the hour. Jimmy was the plumber on site and he got the job done quickly while providing great service. From this experience I will continue using rocket plumbing for all my future plumbing needs. I would highly recommend them to anyone.
Mike is awesome, extremely knowledgeable about plumbing issues and dedicated a root cause of an ongoing issue. Mike and his team were super friendly and took time to explain what they were doing to solve the issue. The Rocket team was onsite in less than an hour after I called for service. Highly recommended and we will be using them for any additional issues that arise in the future.
Magali Barrera
2 months ago
I highly recommend Luis. I needed some plumbing repairs in my rental home. Luis was very responsive from the beginning. He was very knowledgeable, and took his time to explain the cause and how to avoid future issues. Luis went above and beyond to make this experience a great one. I will be using this company in the further and will recommend to family and friends!
Jennifer Jozwik
2 months ago
Highly recommend Rocket Plumbing and Geoff for any plumbing issues. Geoff provided excellent service, communication, diagnostics, and repair. We needed reconfiguration of the valve placement for a new dishwasher. Happy with the solution and work that was done!
Jimmy just came and fixed both my toilet and my shower. They work like a charm now, and he did his best to keep the cost as low as possible while still providing high quality work. Will definitely use again the next time I have plumbing issues.
William Hamrick
a month ago
We called Rocket Plumbing several years ago for a job. The first time was because they had the quickest response. After that it has been the only place we call. They are quick with their communications, the estimates are very fair, and the work is done in a timely manner. Today we had Geoffrey out to fix a leaky faucet and the the service was exactly what we have come to expect. Rocket Plumbing is highly recommended!
Andrew Cioffi
3 weeks ago
Luis and Mike were fantastic. From the initial estimate to the completion of the project, Luis kept me informed and let me know what all of our options were. They arrived on time and got everything finished in a timely manner. If you have any sort of plumbing project, do not hesitate to hire Rocket Plumbing!
Update: Luis came out to replace the toilet and was prompt and quick. Still recommend this company for any of your plumbing needs.
Ariel Llamas
2 months ago
One of the best plumbing services I have encountered. Luis was super polite, knowledgeable, and most of all fixed my plumbing issue. I recommend Rocket Plumbing to anyone in need of plumbing services. They are now my go to for anything plumbing related.
J.B. Gerhart II
3 weeks ago
Geoff from Rocket Plumbing did a fantastic job. He arrived on time, gave me advice about my situation and provided options to complete the job. Ultimately, I had to replace an ejector pump and sump pump. Both are functioning great and much quieter than before.
My family and I have used this company whenever something goes wrong with our plumbing. Great company. The quality is very good. I especially like Dan the tech who has came out. He's extremely friendly and walks us through everything before they start. I would definitely recommend this company for any and all plumbing issues.
Rocket was highly recommended by a colleague of mine. They are super responsive, extremely knowledgeable, and did excellent work. They repaired our catch basin for our HOA. I am a real estate agent and refer them to all my clients who love them as well. 5 stars all the way.
I woke to a leak in my water heater and called Rocket Plumbing based on a review from a neighbor on Next Door. They called me back right away and I was able to see someone within hours. They were very professional and helpful. They provided multiple solutions and replaced my water heater that day. Very happy with my overall service.
Said Edris Sidiqian
2 months ago
I honestly cannot rave enough about my great experience with Rocket Plumbing! My service tech was Jimmy and he was an absolute life saver. Before I even get into the experience, I love the fact that you can track where and how far with an ETA of when the service technician is to arrive (this was a godsend with a newborn at home). Once Jimmy arrived as indicated, he took his calculated time to see where the issue at hand was. My issue, that was thankfully resolved, was a floor drain overflowing. Jimmy was able to identify where the clean out was and cleared out the obstruction. They even have the option of a live camera feed within your pipes to see how extent the damage could be which I completely jumped on for piece of mind (roots, etc.) All I can say is I very likely did the same thing as you when faced with this issue and did a mad dash to Home Depot when the flooding occurred. Simply put, sometimes you just have to bite the bullet and call a professional which Jimmy and Rocket Plumbing was for me and my family. You will not be disappointed.
Army veteran, Said Sidiqian
Jason Kleiman
4 weeks ago
These guys are great! Prompt and super attentive. And yes, they know what they are doing!!!! All at a fair price. Definitely use Rocket Plumbing.
Lindsey Anderson
2 months ago
You know, it's one thing to have to call and schedule appointments with multiple companies to receive estimates for work when it involves aesthetics to your home - fence jobs, landscaping, etc. It's another thing when you're calling a company to rely on their services for a necessary/emergency home repair. We called Rocket in early February when we were experiencing sump pump/ejector/sewage problems. The plumber, whose name I won't fully publish, but will refer to as G, talked up his experience and knowledge, as well as his family's long history of being plumbers. G quoted us as needing a new check valve - at the minimum. There were two other options that included a new sump system, and a fully new flood protection system. Lastly, which wasn't included in our many quotes, we could also have a fully re-routed sump hose/drain system installed out front.... to the tune of THOUSANDS. As we are under a lifetime warranty with our basement flood protection company, I called them to come out and take a look. First off, our check valves are in place and working. Second off, G never once opened/looked into or addressed our catch basin. I'm not sure he even knew we had one. He never mentioned routing/rooting our sewage line for a clog, nor the fact that it could be a busted line. He didn't mention potentially using a camera probe to find the aforementioned. No, instead, G suggested three fixes that weren't only unnecessary, but also would not have addressed nor fixed our problem. I am trying not to think that we were being bamboozled/taken advantage of.... Sadly, I can't give a one star review for one person at a company, because I'm sure Rocket likely does employ competent plumbers - and I don't want to turn anyone away from hiring those competent plumbers. However, this guy wasn't one of them - and, frankly, in the future, G might want to re-think touting his skills when said skills seem to be few and far between.
Needed urgent help to fix an active leak in the home. Called multiple places that were not responsive but Geoff and his team were fast, professional and got the job done! They were able to walk me through some tips as well. They are friendly and care about their customers. Definitely will recommend to friends and neighbors.
Louis is great. He did an initial large repair on our sewer stack when we first moved in and his skill saved us a LOT of money. He came recently and replaced our old outdoor spigots and installed shut off valves and installed a new toilet. He’s prompt, professional and knowledgeable.
Kate Aseltyne
2 months ago
I discovered a leak in my condo and called Rocket. They sent Geoff out quickly who helped diagnose the source, fix the leak and put me in touch with a restoration company to repair the damage. Geoff was in touch with me personally all the way and went above and beyond to resolve the issue quickly and for a fair price. Highly recommend Rocket!
Great experience with Rocket Plumbing. Easy to schedule, came out the next day, and Geoff was great to work with and very professional. We appreciated the price transparency and knowing what we were paying before work was started.
Natalie Swinnea
a month ago
We had a great experience using this company. Luis and Joel did an excellent job installing a new outdoor faucet, shower faucet repair and servicing our water heater. Luis was excellent at explaining everything and offering different price points for the various services. Will definitely call again for any plumbing needs.
Matt Fernandez
a month ago
I had this company put a new toilet into one of my properties in an emergency situation while I was states away. They established great communication, we’re clean, punctual, and professional. I will definitely be using Rocket exclusively going forward!
Luis came out to replace a valve and spiggot for my hose. He was very respectful of me and my property and did a fast and professional job. Rocket Plumbing has made me a happy customer!
At this point I’ve used Jimmy at Rocket Plumbing on so many projects Cleaning drains, installing faucets, fixing leaks, installing garbage disposal. Every single time, he’s been thorough, professional, on-time, knowledgeable. In general, everyone I’ve talked to in terms of setting appointments and getting someone out here to look at things has been great.
Dina Cimarusti
2 months ago
Quick and easy! I called in the morning requesting a grease trap cleaning and they were here in just a couple hours. Jimmy was kind and professional and got the job done quick! Will definitely use again!
Our plumber Nick was very professional. We had him change out /install a bathroom sink. He did a great job and the fee was very reasonable. Highly recommend
Phillip Bullimore
2 months ago
We had a bit of a list when I called - slow drains, old pipe in the basement, needed new fixtures - and Rocket came and did it all the next day! Answered all my questions and gave full, transparent estimates prior to starting work. Will be calling in the future for new projects as needed. Call them today!
Kisha Grant-McClain
4 months ago
Someone called me representing the company and said they must get 300 dollars right then over the phone, before they came out. I asked could I give cash when the worker arrived and was told no he needed a credit card payment now over the phone. This made me very uncomfortable and not want to work with this company. Why would I give money before anyone even arrive? I could have gave cash or called and paid when he got here. I don't know him to trust once he get my information he was going to arrive and how would I have gotten a receipt proving my payment. It's already frustrating that there is a plumbing issue companies shouldn't want to take advantage or stress the customer even more. To make matters worse he told me someone would call me to make an appointment since I didn't want to pay the money and no one never called. I will be using a different company
We had hot water coming from our cold faucets throughout the house. Jeff came in and immediately figured out the problem based on his experience and fixed within 30 minutes. They’ve done work for us in the past and are always really great. You should use these guys always.
Geoff came and gave me an honest assessment of my failed backup battery. Rather than just replace the battery and invertor, Geoff gave me a whole new system with a battery backup for only a little bit more than it would have cost to replace the original battery/invertor. I trusted his dad who always worked on my house and now it’s great to see that Geoff can help me when I need it and I know I’m getting the best advice and the best deal.
Rocket was extremely responsive, timely, and friendly. They explained what they were doing and why, have transparent pricing tiers, and were very tidy. Will definitely use them again and highly recommend!
I had a stubborn clog in my main waste floor drain in the basement. The plumber was focused, diligent, and got the job done. He also did a great job cleaning the work area and making sure everything was working properly before he left. Thank you so much.
Matthew Kochis
a month ago
Geoff was super helpful, prompt and efficient. He gave us a fantastic deal on purchasing and installing our garbage disposal. We always have great service from Rocket and will be sure to use them again.
These guys are awesome! I have kids who like to toss things inside the toilet. We have had Rocket come out at least 3 times. Each time they are on time, clean, and have been able to fix impossible clogs!
Jeff was a consummate professional when it came to helping out with a leak from our upstairs neighbors shower. He helped identify and proposed solutions for my problems. I also really appreciated him taking the time to help me fully understand the leak and what steps moving forward.
Fantastic experience! Super quick to come out on service appointment after initial call, technician was excellent and was able to solve my problem quickly. Very reasonably priced as well. Highly recommend!
diana barrera
a month ago
My sewer lines backed up and needed immediate help! I called and got an immediate appointment. Luis and Joel came on time, very professional, very clean from the minute they walked through the door with shoe covers and left the work area very clean.
Geoff helped us again when we needed to replace our hot water heater. He was fast, tidy and did great work. Much appreciated
Mike and Nick showed up on the front end of the service window, evaluated the problem and fixed it in about two hours. Crazy fast and thorough! Fast, friendly and professional. So happy to have a good and reliable plumbing service. Five stars all around!
Luis was the best! He was kind and very knowledgeable. He kept his work area clean and tidy. Will definitely recommend to friends and family.
Kaitlin Choate
2 months ago
My husband called these guys for an emergency situation & they arrived within 2 hours. Pricing was fair & the service was excellent! I will be calling them for all my future plumbing needs!!
I had issues with my faucet and they sent over Joel and Luis who did an absolutely amazing job! They were very respectful of the house and super good with cleaning up any mess that was left behind. I will definitely continue to call this company for any of my problems.
They installed a check valve to prevent storm sewer backflow from flooding my basement. The entire process was professional and pain-free. I'm very happy with the completed work!
heather bassie
a month ago
I called rocket plumbing this morning because my water heater was leaking, they sent Nick out right away, not only did he solve my water heater issue today, he also noticed my ejector pump had failed. Rocket really saved the day. Will be my go to plumbers. Highly recommend!
Nick was great. Helped quickly identify the issue and check our other toilets for future problems. Really appreciated his work and professionalism.
Wonderful experience with a very quick response time. They addressed and fixed all problems. So happy with the service! Nick and Mike were great to work with!
Great work by Geoff. He quickly and efficiently solved our problem. We will definitely call Rocket Plumbing again for any future needs.
Matt Langreder
2 months ago
Geoff has been really helpful around my old house. Getting new copper run for our tub and shower, installing an undersink water filter, new kitchen faucet and soap dispenser and water shut offs. This is my go to plumbing shop
Adolfo Rodriguez
3 weeks ago
10/10 would recommend to friends and I’ll be calling this company as my go to for future plumbing needs. I worked with jimmy and Mike the whole way and they made an emergency situation a lot better.
They did excellent work with identifying kitchen sink leak and installing new faucet as well as new showerhead in bathroom. Professional, courteous and responsive all the way.
Spencer Block
3 weeks ago
Geoffrey was knowledgeable and professional. Great job for installing our new water heater. Much appreciated!
My husband used this company for his restaurant. The gentlemen who he spoke to said he would show camera footage through the all the piping and water jet. Upon arrival the gentlemen brought out a descaler only and said this will take care of the job. After descaling one drain in less than 30 minutes, he said we are done and my husband told him you said you would water jet and show me the footage everywhere. He water jetted for a few minutes and then showed footage from one spot. Then my husband wrote a check and he left.
Prior to him leaving my husband told him there’s a putrid smell coming from the pipe you descaled. He said pour some bleach/degreaser and it’ll be gone soon.
It has been a significant amount of time, I can’t recall how long exactly, I would say a year and the smell has never EVER left especially if the dish washer sink is used which is often. Customers continue to remind my husband about a smell once they enter from time to time.
My husband was very thankful for the initial problem being solved. The initial problem was the drain kept backing up whenever the dish washer sink was used. This drain is located near the customers register towards the entrance where they first walk in AND order from.
I would give this business a 10 star review if I could for the initial problem being solved but the aftermath is something I still deal with whenever I visit the business and am consistently reminded of it
Great team amd great work, have used Rocket for multiple projects in the home. Very consistent. Thank-you.
Jessica Engels
6 years ago
These guys were amazing! They fixed our wiring that got crossed in our kitchen and now we can finally use our dishwasher without the disposal turning on, ha!
ANGELA N DUARTE
2 months ago
They are the absolute best! Luis helped me out with my plumping issues. Will definitely hire again!
Nicole Werner
a month ago
They were super responsive and were able to get out to us the same day to replace a broken gas valve. Nick was professional and efficient - highly recommend!
Ryan McAndrews
a week ago
Luis was great and professional. Showed up on time, explained my options, and got the fix done in a timely manner.
Florian Huchedé
a month ago
Very professional, fixed in minutes our problem. Nick and Mike were very good at diagnosis, communication and make the shower work again.
Samuel Saenz
5 months ago
Rocket Plumbing's technician was professional as well as knowledgeable. He was efficient and thorough. I felt confident in his skills. Thank you, Jim. Will definitely recommend Rocket Plumbing.
James is awesome! Arrived early, provide options and quickly completed repair. Thank you, James!
Maggie Maxstadt
6 months ago
Fast, honest, and skilled. They tell it to you straight, and fix whatever plumbing related issue you have. I called on Tuesday afternoon and had someone out on Wednesday morning, and had new toilets installed by noon same day. Highly recommend.
Stacey Watters
8 months ago
This is one of the most professional, genuine, reliable, and prompt businesses I've interacted with.
I called this morning on my way to work not really sure if I had a bathroom sink issue(the pressure was very low and working sporadically) or an underground leak. I was able to get an appointment the SAME DAY.
My plumber, Mike, called me to let me know he was on his way and also to get a more detailed synopsis of the situation. He was so professional and courteous. He let me know he'd call me after he checked everything out.
As promised, he called to let me know what was going on and actually FIXED the problem with a minor adjustment free of charge. He let me know how he knew there wasn't an underground water leak and notified me of the slower draining pipe now that the faucet was fixed. He didn't pressure me to do anything but recommended rodding out the pipe so it wouldn't be an issue. He let me know of coupons that were available and left the house in as good of a condition as he came in. I will 1,000,000% be using this company for all of my plumbing issues in the future and recommended them to anyone I know who needs plumbing assistance.
If you're looking for an honest, helpful plumber who gets the job done right and has the customers best interest in mind... Ask for Mike at Rocket Plumbing Chicago.
Rocket Pluming did a fantastic job and Geoff was excellent. Highly recommend.
Gina Castaneda
a month ago
Got a water heater installed, great service and highly recommended this company! Overall great job thank you!
The Rocket Plumbing team was great to work with and did a fantastic job repairing our leaking shower. Dan was super helpful in helping us pick the right solutions for our project and Nick and his team were extremely friendly, professional, and knowledgeable. I would recommend them for any of you plumbing needs!
Moved into a new house and needed a toilet installed. Eric came out and walked me through the whole process. Rocket plumber rates are super great and service was beyond awesome!
Geoff did a great job! Came out quickly and was very professional.
Debbie Carlson
a month ago
Showed up right on time. Nick and Mike were friendly and offered suggestions on how to avoid a leak in the future. He also pitched the pipe so it will drain clear in the future.
Katie Merrell
2 months ago
Very prompt, professional, and pleasant service! Thanks Geoff! Am glad to have a go-to plumber on my homeowner team…
Alison Flowers
3 weeks ago
Super responsive and clear about options - got my toilet fixed super fast - James was great!
Geoff did a fantastic job fixing my ceiling leak and finding the issue despite it being a last minute Friday fix. I can’t recommend him enough
Geoff was super quick and professional. Great work, and explained the work that needed to be done clearly!
Matthew Nowak
10 months ago
We had a leak in our faucet and was recommended Rocket Plumbing by a family member. Jimmy, our technician, went above and beyond for our service call. He was very thorough and explained every step. I would hands down use Rocket Plumbing in the future. Thanks again, I highly recommend!!!
Great company. Eric came by and installed a tankless water heater for me. Couldn’t be happier with the result.
Michael Dean
2 months ago
Great company to work with very responsive, on time, and professional. Would recommend going with Rocket plumbing!
Got my watter heater replaced Luis and joel did a good job. Fast and efficient
Michael Schmitt
a month ago
Mike & nick came out.. cleared my main sewer block in less then an hour. Highly recommend these guys
Jeff Sandell
11 months ago
Although I am a happy customer of Rocket Plumbing the reason that compelled me to leave a review is to acknowledge Mike McSweeny specifically who has now helped me twice. Each time my issues were urgent and he made a point to squeeze me in. Also, before he starts a service he explains what he’s about to do and *why* to make sure I am comfortable. He also presents different options to handle a situation and gives his personal recommendation for what would be best for my situation. In all, he’s a really great guy who makes it a point to do great work when people need him the most. Although no one wants plumbing issues I am happy to know I have Rocket Plumbing, and Mike McSweeny specifically, available to provide prompt and fair service!
Melanie Douglas
4 weeks ago
Jimmy was great! He responded to my inquiry right away and came out and got the job done
William Ovca
9 months ago
Nick and Nick did an outstanding job of helping us determine the best approach to handling the necessary repairs in our condo. We decided to replace the bathroom faucets (instead of replace valves) and we were very happy with the many discounts that were offered if we wanted to do it right. An exception was made for service in the south Loop because of the recommendation by Noel at 5plumbingchicago and I am beyond grateful given the results.
What a blessing Rocket Plumbing was to our house! They were able to help us when other companies would not. We had a plugged sewer line and they were able to come and assess the situation in a timely manner. They were extremely respectful and knowledgeable, and thoroughly explained the problem. They were even able to show us the clog with their camera images. We were impressed at how quickly and efficiently they worked with their hydro jet system to clean out the sewer clog. We know who we are going to call for any future plumbing needs! Thank you, Mike!
Sue deisinger
a month ago
Easy to schedule, quick. Fixed my problem. Rocket Plumbing is my go-to plumber
Very professional, reasonable price. I would use them again for sure!
Ana-Liza Quirolgico
a month ago
Jeff came out same day and fixed the clogged kitchen sink and checked the garbage disposal. Highly recommend!
Michael Spikes
2 months ago
Very good experience with Mike. Explained procedures clearly and presented pricing up front. Very appreciated!
Stephanie Lentz Wilkinson
a month ago
Luis did a great job and was efficient, super nice, and professional.
Bailey Szatek
a month ago
Great service in a timely manner and good prices! 10/10 recommendation. Nick was wonderful!
Our hot water tank was around 25 years old, so definitely in need of replacement. We contacted Rocket Plumbing, a firm we have used many times in the past. We were very, very pleased with the quality of the new Bradford White 50-gallon tank. And, the installation by Louis and Joel was done professionally and with great care. They had to replace some of the supply and return pipes and did a great job. Rocket Plumbing is a first class company.
Rocket Plumbing is our go-to plumber when we have problems with our 120 year old three flat. After trying several different plumbing companies around the city I am relieved to have at least one company I can trust. All their technicians are honest and upfront about what they're doing and why. Multiple times they've given us discounts when the job wasn't as much work as they expected. That's on top of the already competitive quotes that they give.
Sam has been out numerous times to repair leaky pipes and has always done a fantastic job. His customer service is also top notch. A very rare combination.
Michael and Adrian were out to do some sewer work and jet out some pipes. Again, did phenomenal work and explained everything thoroughly. I would request them by name if you need any sewer or drain work done.
Geoff was very helpful and explained things to me. Will use Rocket Plumbing again.
Susanna Craib-Cox
a year ago
Really delighted by the quick service, helpfulness, and attention to detail from Rocket Plumbers. After the initial assessment, they organized themselves to take care of two issues in the next visit, helped me to get required elements for my condo building management, and were clear and direct about costs and timing. Appreciate their good work and professionalism
Jessica Jaime
a month ago
Luis and Joel we sent over to my house to fix a main sewer line back up. They were on time, and very clean
Luis and team are incredibly responsive, thorough, reasonable, and all-around great to work with. He goes above and beyond on every task, and always makes sure we understand what needs to be done (and the associated cost) before executing. We plan to use him for all of our future plumbing needs, and recommend you do too!
Jimmy was the best! Very prompt service and professional. I will totally recommend this place!! Thank you!
Geoffrey did an amazing job, came out on a Friday evening, and was a consummate professional
Salvador Cortes
2 years ago
After nine years, my water heater finally collapsed. I got in touch with four plumbing companies and went with Rocket Plumbing because I had a good feeling about them from the get-go. Although their quote was (slightly) higher, the manager made a considerate accommodation on my behalf, which I appreciate. I am glad I went with them because the work was superb. I would like to thank specifically Derrick, the Customer Service manager, Fred, who supervised the job and dropped by my place to make sure everything went smoothly, which it did, and especially, Luis and Mike, who did the actual work. I will use Rocket Plumbing for my all of my needs from now on, particularly the drainage that I should have done once a year to help prolong the life of the tank. Thank you. A+++.
Trisha Melhado
a week ago
Luis is awesome! Fixed the disposal super fast
Jimmy was on time, very communicative and answered all of my questions. We have had him out on 2 separate occasions for our sewer and both times he went above and beyond to make sure the issue was fixed and that we were given all the information we needed. The pricing is upfront and fair. They are the only place I call now when I have any plumbing needs.
Jimmy knew exactly how to fix my kitchen sink drainage problem. He replaced a clogged, galvanized steel pipe with PVC, re-pitched an existing PVC pipe and replaced an outdated P-trap with a Y drain connection. Water now drains easily in my kitchen sink. Needless to say, this was a very messy job as it involved years and years of accumulated grease and food waste. Jimmy left the work site cleaner than he found it. I have used Rocket Plumbing in the past and will continue to do so in the future. They never disappoint.
Jennifer Steinhardt
2 years ago
We used Rocket Plumbing to perform a sewer scope during the inspection process of buying a home. They were great! It was easy to schedule, and they let us know our various options regarding fixing the issue and what would be most cost-effective for us. Other places might quote you a lower price, but the quality of Rocket Plumbing’s service is worth the cost. I think we found our go-to plumber for when we have any future issues!
Rocket Plumbing performed a camera scope of the sanitary drain lines of a home we are looking to purchase. They were incredibly experienced and knowledgeable and shared that with me every step of the way. They were very professional and answered all my questions so now I am informed and prepared for any future issues and maintenance. I highly recommend them!
Luis did a great job and solved our problem super fast!
These guys are very prompt and fixed my issue real quick. Thanks
Luis and erik did a great job. Highly recommend.
Donna Seranko
2 years ago
Rocket Plumbing provided excellent service at very reasonable price on our new kitchen faucet and bathroom repair today!
Was prompt, honest, efficient and professional.
I highly recommend
Andre Berthiaume
2 years ago
We have been using Rocket Plumbing since 2017, and we’re very satisfied with their responsiveness and the quality of their work. We’re particularly happy with Danny Long. He makes every effort to come out as soon as possible, clearly explains the work necessary, and then bills us fairly for what he’s done. His work is always high quality, and we can rely on the repairs that he’s done. Having the plumbing system go out in the house is stressful, but knowing that Danny and Rocket Plumbing are there improves a difficult situation.
Joshua Rosenstein
a year ago
A+ service. Rocket made a potentially unpleasant experience easy. My water heater was leaking, needed replacement. I received a return phone call 30 minutes after leaving a message at Rocket, and scheduled an appointment for an 8-9am window the next morning. Ryan and Ze arrived at 8:00am sharp, we discussed a quote and they left to go buy a water heater. Several hours later they were DONE, new water heater installed. Ze and Ryan were professional and courteous but also personable and friendly. I am very satisfied, intend to use Rocket again the next time I need plumbing work.
Jimmy our technician was knowledgeable, fast and went above and beyond
Brennan Baker
2 months ago
The technicians were here on short notice and did a good job unclogging the kitchen sink
Rebecca Armatis-Furr
2 months ago
This company is my go-to plumbing place! They are always prompt, friendly and professional.
Hot water heater went on Sunday, found Rocket and sent an inquiry in that evening. I got a call from the team by 8 AM the next morning and they dispatched Jake and Tyler to my unit. As with all service businesses they give you a window to come by and they exceeded that by getting there before the allotted time frame. I needed a full hot water heater replacement and parts were ordered and tank was installed and hot water back on by 9 AM Tuesday. More importantly Jake from the team communicated each step of the project via call/text and everything including signing off on the work and payment was done simply online. I would highly recommend the Rocket team.
Adrianna Imtiaz
a month ago
Mike and Jim were punctual, professional, and fixed our pipe!
Venus for Oak Park
2 years ago
Tommy came to our house to fix a toilet and was very communicative, professional and fast. Not a hard fix, but he provided tips on how to better care for the toilet tank parts. We’ve used Rocket plumbing in the past and will continue to use them. Plumbing work is never cheap, but they provide a great value for what you get.
Rocket Plumbing was affordable, honest, and reliable. They stick by their work and are certainly your best option in the Chicagoland area. The owner, Brian is a great guy and thorough. I purchased a new house and he took the time to check a few items out for me outside of the scope I hired them for just to make sure things looked alright. Would do business with him again.
Mark Bernstein
2 years ago
I called Rocket Plumbing on Monday. They sent me a quote that night based on what I told them the issue was. The quote was in line with other plumbers I contacted. Went with Rocket because they're right down the street from my house and I'm glad I did. The tech came out and realized the issue was a quick 5 minute fix. Took care of it for me, didn't try to upsell and didn't even charge me for the work because it was so simple. I wasn't expecting that but definitely appreciate it. They'll be my first call in the future when I need any other work done. Don't expect free service when you call but you can expect to be taken care of the right way by local, honest guys. I highly recommend them!
Joe Wojnowski
3 years ago
I have used three times in the past 6 months. This team is friendly and professional! The work was done as scheduled and at the
I found their prices to be reasonable and less than the “large plumbing” chains.
Rocket Plumbing is my go to plumber!
I've used Rocket a number of times and have never had a complete. This time around I had Jake and Tyler come out to fix a rusted out spigot. They did an excellent job in repair and explaining what needed to be done. Would definitely recommend Rocket.
I talked to Derrick from Rocket Plumbing about a leak I had from my tub. He was extremely helpful over the phone and actually helped me resolve the issue without coming to my house. If I have any plumbing needs in the future, I will certainly use Rocket Plumbing. Extremely friendly, down-to-earth, and professional!
Initially hard to get a hold of. But Brian called me with an estimate. He communicated to let me know they were running a little late. But once they started working Big Mike and Little Mike kept me informed and were awesome to work with. Definitely recommend them.
Ruslan Mishiyev
a year ago
Terrible company. I called to get an estimate on a hot water recirculating pump. Got connected to a field manager named Fred, who said he would send me an estimate. Never heard from him or the company again despite following up and leaving several voicemails. Gents, if you don’t want a job, just tell people instead of wasting their time.
I went to Vanguard Plumbing and Sewer instead. They were super responsive, showed up early, and completed the work $300 UNDER budget.
Edwin Fernandez
2 years ago
CLEAN, COURTEOUS, & PROFESSIONAL.
Main drain line was clogged with tree roots. Called Rocket Plumbing and they hurried over to help me out. They fixed the problem in less than a day. Expert plumbers, great office staff, unparalleled service, LOW PRICE, and financing available. I recommend Rocket Plumbing to all whom require service and am grateful to have called myself.
Regards,
E.
Coming Out Catholic
5 years ago
If you're looking for an honest plumbing firm that puts customers first, call Rocket Plumbing. Both conscientious and friendly, their expertise is surpassed only by their customer service. It's rare to find a plumber that delivers excellent results without sacrificing integrity. I can rest easy using Rocket Plumbing for my family's needs and would highly recommend them to anyone in the Chicagoland area!
John Charles McCarthy
2 years ago
I had toilet work done in late August. All went perfectly. During the payment, I was charged sigqnificantly more than what I was quoted - over $1200!
I called the company back multiple times to get an itemized recipe to have anyone make sense of it. Finally spoke with a manager who agreed that the price I paid did not make sense. I haven’t heard back from them. It’s been over two weeks. I do not recommend this company. (I look forward to revising or deleting this review if they open lines of communication to solve the problem)
Tressie Collier
4 months ago
Quick, easy, and provided discounts for an unexpected issue as well. Really appreciate the help!
Rocket Pluming is fantastic, I had issue with back up water in the basement. RP is great solution for your headache, fair price and good workmanship. True to wall to wall clean. Thank you Fred, Mike, and Mike.
Had a pretty significant clogged pipe running vertically through our 3 flat. Mike was the plumber that came to address our issue. Mike was great and the entire experience was great. Highly recommend.
Gabriele Daley
8 months ago
Mike from Rocket Plumbing did an stellar job with hydro jetting our drain. I highly recommend this service from Rocket Plumbing!
Gabriela Alicea
2 months ago
Quick service. Very friendly and helpful staff.
Clean, professional, and happy with the work they did
On time, professional, courteous. Highly recommend.
Jessica Lingertat
2 months ago
The service provider was timely, pleasant, helpful and professional.
Joshua Emerson
a month ago
Great service and fair price
I have been calling for 2 hours trying to reach someone to help me with my plumbing issue. Every other plumber I called to schedule a quote/appt is picking up right away! This si really frustrating as I would like to get this fixed as soon as possible.
James Cummens
6 years ago
The best. I found Rocket and have been very pleased with their service and professionalism. My plumber Sam is knowledgeable, courteous and did great work. I can't say enough about them and would highly recommend them for any plumbing problems you might have. Pricing was very reasonable too.
Jackie Todaro
11 months ago
I want to thank Jimmy the plumber he did a wonderful job I would highly recommend this company very professional and very polite I've used other companies in the past and nobody could get this clog out Jimmy did thank you again
Jimmy and his associate were awesome. They were friendly and explained what they were doing as they went. They gave me great peace of mind. Really appreciate it Jimmy!
I was hesitant at first because of the distance between my home in the Western suburbs and where they're located in the city, however, they made it work! I had a sewer line backup last night where dirty water was coming up my basement toilet and running over the brim. The water came up over the brim half hour after I had given up plunging for the previous hour the water that didn't go down, hence my clue as to why the main sewer line was backed up.
I reached out to someone there. The dispatcher gave me a call back immediately. He scheduled a time and told me to expect a call from Mike. Mike gave me a call shortly after and told me he'd be here by the top of the hour. He and his partner, Peter, was 15 minutes early. I appreciated that.
I wanted to learn about what he was doing, as I like learning new things. He didn't mind me standing there and asking questions and did so with a great attitude and a smile. In about an hour or so, he was able to not only rod out space for water to flow to the sewer, but he was able to run a tool down the line to clear the four or five root balls out of the line. He ran a camera to confirm what was down there before removing them and he ran a camera after.
The bill was right, but I've also always understood the perspective of quality and value over quantity, as previous plumbers just rodded the pipe, which is simply a band-aid to cover a bigger issue, whereas Rocket Plumbing provided the quality and value. Along with what I paid, there is a two year warranty to warrant their work in case I need them to come out to resolve the same matter.
Bryson Burnside
9 years ago
I have an elderly aunt that lives alone in Lombard, and she had a MAJORplumbing issue. Thankfully the true professionals at Rocket Plumbing were around to save the day. The plumber was polite, professional and completed the job quickly at a reasonable price. I definitely recommend!
It was time to get a new water heater so I called Rocket Plumbing to get a quote. From the initial visit to give me an estimate to the actual installation, it was A++ service. Very knowledgeable, nice and efficient plumbers. And some code issues from the old installation were corrected. Cannot say enough good things about Sam and Luis's work.
I had rocket come out to my home for a clogged drain. They were on time and very
professional, they took the extra steps to explain to us what was causing the issue, they
also pointed out a major problem with our catch basin that we were unaware of. I would
definitely recommend Rocket to my family and friends, I found them to be reasonable in
their pricing and very friendly from the office staff to the plumber who came out. Definitely
a great experience!!!
Sam was on time, informative, very knowledgeable. This is second time using Rocket Plumbing and both times a fantastic job!! Lewis was hard working and open to learning. Sam was a good teacher!!
Mike Putziger
2 years ago
Came by same day inside the window I was given. Quickly diagnosed my problem and were gone. Wore masks and booties over their shoes, very happy with their service, would absolutely use again.
Jimmy, Mike and Mike did an excellent job replacing a pipe at our building and doing extensive hydro jetting. They are the best
Christine Harshey
2 years ago
Have used Rocket for a few tenant issues as well as a leaky sink at our house. They are very responsive, always on time and super professional. I wouldn’t think of calling anyone else!
Called Rocket to check my sump pump that had been making a loud noise for a few days, the plumber was on time and polite! He was able to fix my sump pump quickly. Being a first time home buyer I learned a lot from them! I will definitely call Rocket Plumbing for any future plumbing projects!!
Patrick Singler
7 years ago
The customer service is top notch and it was very quick to reach someone on the phone and set up an appointment. I am very happy with all the follow up I have received and I would be sure to go with them again. Thanks Rocket Plumbing!
Very courteous and helpful! Replied to my quote request quickly, and came out early! Anthony and the team were great and took care of our maintenance without any issues. Nice as could be and its great to have a reliable, local plumber just in case! We'd use them again anytime.
Austen Tucker
a month ago
Professional and on time. Also offered advice on future jobs!
I had a leaking kitchen faucet and called Rocket Plumbing. The tech was fast, neat and knowledgeable. The leak was fixed in an hour and I was back doing dishes! The price was very reasonable too! I will tell my family and friends to call Rocket Plumbing for all their plumbing issues! Go Rocket!!
Just great! Very happy first-time customer. Terrific service, came quickly, and a very fair price. On a very busy Saturday, I suddenly discovered our basement was flooded by our old, huge water heater. Rocket plumber came right away, replaced the old unit with a great new one better suited to our needs, cleaned up the mess, and installed much needed new pipes and connections. They explained everything clearly, and the price was very reasonable. Delighted and relieved! Highly recommend.
Ankur Saxena
3 months ago
Professional, communicative, and did a great job!
Rocket plumbing unclogged my drain with a high performance jetter machine. I have not had any problems with sewer back in two years, had them replace a toilet too. Definitely use them again.
Alison Movish
5 years ago
Great service. They arrived on time and Nick and Mike were very informative. My basement had flooded and I needed them to look at our sump pumps which ended up being perfectly fine. They were so nice they didn’t even charge me for coming out and looking. Would definitely recommend to anyone!
Geoffrey Lonberger
9 years ago
Very professional and fast service. Shopped them around with other plumbing companies and found their prices to be very competitive. Great value and will use again for future plumbing needs.
Derrick Lewis
2 years ago
Great plumbers! We have used them multiple times over the years. Everything from installing a garbage disposal to fixing a leaking toilet.
When you're sure that your plumbing situation is going to require busting a wall open, you know it's not going to be cheap. Anthony the plumber was able to get out the same day and deal with several different issues to completion. I feel like I got a square deal
We had a pipe break and within 45 min Rocket had Anthony and his laborer onsite to help! Super professional and extremely helpful. Anthony was able to quickly assess the problem and had the problem resolved within an hour. He also looked at something else I was wanting a plumber for. Highly recommend Rocket!
Flavius Maximus
7 years ago
I've been working with Rocket Plumbing for the past few years for various commercial restroom plumbing issues. I've probably made around 4 to 6 service calls per year. The entire crew communicates exceptionally well and they deliver consistently. They have strong warranties behind all their work. (I've had to do a call back for a job, and they responded with urgency and made corrections within hours.)
Every office receptionist i've spoken to has been helpful. And every single service member that showed up on site has been exceptionally professional. I've been working with Anthony for the past few months and he has further exceeded my expectations! He clearly explains every situation and the work that needs to be done. Clearly communicates any possible complications that may arise and respective costs. Anthony deserves his own review and he gets a perfect 5/5!
These are the only plumbers I call.
Darin Schneider
2 years ago
Called with a plugged drain, they were able to work me in the same day. The guys showed up, sized up the situation and solved the problem in minutes. Professional, efficient and polite!!
Despite a snowstorm, two plumbers showed up to install a new water heater! Service was quick and professional. Moreover, one of the guys provided advice on future repairs.
Rocket Plumbing is all that! I found them on-line. Scary thought. The next morning I called and I was able to schedule a plumber for that afternoon. Two gentlemen, truly capable guys, willing, relatable and smart, came in and replaced my drippy faucet with the new one I bought from Home Depot and thought I might install myself. Sounds simple but the building is old and the water source and connections archaic. No way I could have done it. While working they noticed corrosion on a sink drain pipe and suggested it would need replacement soon. I said how much and then, go ahead. During removal, the pipe gave way underneath leaving a thumb size hole. Thank goodness it didn't happen while running the disposal the next day! Saved a bunch. Thanks Rocket!
Bernard Walsh
2 months ago
Great job! On time and done right!
very good work, Brian was very nice and friendly and helpful. A little higher than I expected, but average for a plumber's fee. I would use Rocket Plumbing again.
Joseph Wantroba
3 years ago
We have had a clogged sewer pipe for over 2 years. I can't tell you the number of plumbers we had come out to try to fix the issue and they just couldn't get all the root balls out. Others tried to scare us into spending thousands. Mike came in and got all 4 root balls removed in about 3 hours and restored flow out to the main sewer. While I know it was a difficult job, he patiently walked us through everything he was doing and videoed along the way. He did what no one else was able to do for us at a VERY reasonable price. I can't recommend enough!
Not sure if this guy works at this location, but we were moving into a new apartment where the toilets weren't working. Anthony, the man who came to the rescue, did a phenomenal job fixing the situation. He was very professional and clean, which is rare when it comes to dealing with sewerage. Thanks again!
Kristy Schilling
7 years ago
Called Rocket Plumbing with an emergency - a leaking bathroom tub faucet. Although they were initially booked for same-day service, they were able to slot me in when someone cancelled. I am so thankful that not only did they fix the faucet, they explained the problem w/o being condescending, checked out something extra I hadn't initially thought to ask about, and were flexible and friendly. Great service! This is the second time I have used RP due to the amazing service and excellent work done during the first visit.
Brian from Rocket Plumbing recently consulted me on a hot water issue I'm having in my master bathroom. He was quick to diagnose the problem and offer me a solution. I would definitely recommend Rocket Plumbing to anyone looking for a reliable plumber.
Currently in the process of replacing some plumbing, and Rocket has been nothing but great. The technicians are on time, polite, knowledgable, and incredibly helpful.
Jake and Tyler were early, fast, diligent, and sensitive to my remote work meetings. Would recommend for anyone!
Very pleasant n confident I love this stores lm going n there 37 years ,n I see it's getting better n better the neighbors n more nice stores business offices like eye n diferents Kain doctors offices n global wonderful area.
Peter Stephan
2 years ago
Had terrible water pressure. Jake diagnosed the issue with my shower hose and provided a reasonable quote. Highly recommend.
Brian Kincaid
7 years ago
In all of my interactions with Rocket Plumbing, they have always been very thorough and professional. I would recommend them to a friend or neighbor for their next plumbing job.
Heath McKinley
3 years ago
I simply can not say enough how happy I am that I called Rocket Plumbing. I have had plumbing issues with our wellness clinic on Irving Park for over 15 years. I've had roto rooter, power plumbing, and a few other companies come out and charge a lot, but never truly fixed the problem. I called Rocket Pluming this week on an emergency call when our toilet was overflowing because of a combination of issues with old pipes, roots, 90 turns that most machines can't rout, etc.....these guys did their job.....came out within 30 minutes of may call, and worked diligently for over 4 hours until problem was resolved. Very kind, and intelligent young men. I was concerned about their experience level, as they looked 30 or younger, but boy did they get the job done! Thanks so much gentlemen!
The two guys that came out we're very cool but he told me they didn't have enough manpower to do the job when after that I had two other guys come out and they did not have a problem doing the job my guess this company only wants to deal with smaller jobs
5 stars all the way! These guys saved me on a recent trip to visit my uncle in Niles. I clogged up the shower drain somehow and I had nowhere to turn. I hit the net to find a local plumbing. Rocket Plumbing showed up highly rated so I decided to give them a call.
Anthony came out about an hour later and popped open the drain in minutes. What a life-saver! I'm so glad this saga is over and I can have my weekend in peace.
Thanks Rocket Plumbing!
Elizabeth Chudick
8 years ago
Brian, the owner, was displeased with a review I wrote on Yelp and left me the following message, Elizabeth, there is something seriously wrong with you. After our conversation today and now seeing what you have written, I actually prefer that you leave the review up as a daily reminder of how black your heart must be on the inside. You are a sadistic control freak and I feel very, very sorry for anyone affiliated with you. Seriously, seek help. No, really, seek help. Luke 8:17 Not incredibly professional or kind, in my humble opinion.
Man, this is what the world needs. They saw my hot water heater from photos I sent them, and referred me to another firm b/c mine is more esoteric. They couldn't have been nicer or more helpful. Chicago, take note! If this is how we all treat each other, we're all set!!
WOW!
I needed a plumber ASAP, the same day. My kitchen drain was horribly clogged from something my friends had done preparing food earlier that day. I called and they answered on the second ring and said they could be out in a hour. I have never in all my years had a plumber respond so quickly to such a request! I would highly recommend this plumbing service to anyone. They did a fantastic job and left no mess. Back to using my sink! :)
Rocket Plumbing serviced our house in May 2016. Our hot water wasn't running and Rocket took care of the problem quickly and professionally. Sam was very helpful and we will use Rocket again in the future.
Bruce Anderson
6 years ago
Both Anthony and Angel were extremely courteous and professional during the installation of my water heater. They drove out to the burbs from the city and provided me with a reasonable quote for a new water heater. They even came back the same day to do the install and haul away my old water heater. I am highly satisfied with my experience and would recommend Rocket to anyone looking for a plumber.
Scott Friedland
5 years ago
Did a great job in a timely manner. The prices are right on too. I paid less for the entire job than most companies charge just to come out and look
Gregory Oladipo
8 years ago
Rocket Plumbing is owned and lead by an awesome and honest fellow, Brian. He prides himself on good work and employs good plumbers.
Dennis Bykowski
7 years ago
Had 2 broken outside faucets replaced. Both required
soldering (outside my skill level) and working in some
tight quarters. Mike did an excellent job, installing
inside shut off valves (that I did not have before) and
two quality faucets. Price for both faucets was very
reasonable. Very happy with the work and will
definitely call them again for my future needs.
Jeremy Stillings
4 years ago
My condominium association has used Rocket Plumbing in the past with mediocre results. Not particularly responsive, but they got the job done in the end.
The last time out they told me I probably needed to replace a major pipe between two units in our building. They pulled the toilet out (so it couldn’t be used) then didn’t follow up as they promised to. After waiting for 2 weeks (it was a guest bathroom), I called another plumber who fixed the problem in less than an hour. It was a straight forward repair.
Beware, some folks at Rocket may be ok, but it seems like some of their workers are not above making up work to overcharge their customers. I contacted Rocket before leaving this review. After speaking with an employee and a dispatcher, the owner did not contact me before close of business that day (I was told he was on a job).
These guys are honest and professional. Quick response and they did a great job!! They don't overcharge like a lot of places. Thanks Brian!!!
I called Rocket Plumbing today because my shower was leaking into my downstairs neighbor's apartment. They were able to come out within a couple of hours, assess, and fix the problem quickly. They didn't even need to go into my neighbor's apartment. It was simply a rubber seal that had rotted. I had previously called a different plumber who came out didn't even look at my shower, and just said let us know when your neighbor is home we will need to cut into their dry wall. So glad I followed my gut and called Rocket Plumbing, and didn't go through all of that! Nick who was our technician did a fabulous job!
Bonnie McShane
a year ago
They were great and worked out a schedule to come to our home ASAP to check out our issue. Would definitely call again.
Matthew Landa
9 years ago
Hiring a plumber can be daunting and expensive. With Rocket Plumbing, you get comparable prices and excellent service. Tony has done three jobs for me so far and each time he's been timely, professional, friendly, and proficient. Furthermore, all needs and repairs were explained to me clearly and then demonstrated. I would highly recommend Rocket Plumbing. I'll certainly continue to use them.
We have used Rocket no less than half a dozen times over the last few years for our condo in downtown Chicago. They have repaired everything from leaking shower pans (which required cutting out part of the downstairs ceiling & multiple visits to resolve the source issue) to replacing a failing ejector pump. Always on time, efficient, professional and easy to deal with - we call them first for any plumbing issues and have referred to friends as well. While plumbing issues are a headache, we always know Rocket will make it as painless as possible to resolve!
Kathleen Carlson
2 years ago
They did an excellent job. They were very timely and knowledgeable. Great experience and would definitely use them again.
My water heater pilot kept going out so I called Rocket. Like a Rocket, Sam was here in like 20 mins to evaluate the sitch. He gave me options and went through each one. I called around and Sam's quote was pretty competitive but I found one other guy with a slightly lower quote. So I hit Sam up and he matched it no problem. Booking was easy and Sam and Geoffrey showed up on time with my new heater. They trudged it up to the 3rd floor in 15 degree weather with no worries. My old heater was in a closest that was too small to even get the thing out but it didnt faze Sam. There was also some piping work that some other guys might have charged extra but not this guy. Water heater installed in a few hours and I'm back to the peace of mind of hot showers for the wife and I.
I highly recommend these guys and would use again.
The guys at Rocket Plumbing are first class in every way. My wife and I were remodeling one of the units in our building that required moving some of the pipes around as well as replacing some old galvanized steel water lines in the basement. Sam and Geoff were here working diligently all day and came back promptly the following day to finish up the work they still had left to do. They worked so well as a team to quickly and efficiently finish the project. Sam was polite, knowledgable, very skilled at his craft and took the time to explain all that he was doing. Geoff was equally as polite, very attentive, and without him the project would not have gone as smoothly as it did! Even Brian, the owner, even came by to say hi and make sure things were going well. We won't be going with anyone but Rocket Plumbing from here on out.
Called for service and got yelled at. Urg! We all need to have more patience, yet I'm very reluctant to spend my money with angry people.
Christine Kauke
4 months ago
Very good service from Luis
Meredith Friedman
2 years ago
Jake came, fixed the problem and gave estimates for all of the other “issues” I have. Great communication and knowledge.
Robert Bassie
a month ago
Fixed my non working sink
We bought an very old house and have literally had six different plumbing companies out to estimate various repairs in the last month. Anthony at Rocket Plumbing is BY FAR the most knowledgeable, the most skilled and the most communicative of any of the others. We've learned a lot about our house and feel 100 percent comfortable with Anthony. He has installed a kitchen sink in a space where a giant radiator blocked access to the counter, he's installed a water shut off value despite the water not turning off and he has rodded our main line. We are so thrilled we found Anthony and Rocket Plumbing!
Great work done in a commercial place. Fixed everything a different plumber couldn't.
Sam was early, communicative, personable, and solved the issue in under an hour. Stellar. Next day morning appt made my life and my tenant's life easy.
Andrew Huebner
2 years ago
Terrible. Called back to tell them problem wasn't fixed after paying 900.00 for simple rodding and they never got back to me. Never again!!!!
Brian J. Crowley
a year ago
Professional, fast work and clear communication. These folks did a wonderful job!
Stephanie Ryan
2 years ago
I will use again. Great service very responsive and timely.
I had a dishwasher recently installed with an extended hose. There was additional cost due to parts which I understand from the extended hose and anchors. The team said they would remove the lazy Susan to anchor the hoses in place with new anchors. They did not take out the lazy Susan to anchor the hoses and just re-used the old anchors and screws. Re-using the old anchors in the same position as they were previously in did not hold the hoses in place and caused the lazy Susan to come in contact with the hoses. Not a major deal but to anchor the hoses I had to go to Home Depot to get anchors and screws while also taking out the lazy Susan. All in took about an hour of time to disassemble and assemble everything. I went with rocket knowing they were a little more expensive but expected better service due to the high price. Don’t recommend.
Jennifer Holmes
7 years ago
Brian did a great job helping me. Very fast and professional!
Josh Lampright
4 years ago
No call back so I am not sure how good the work would have been.
Alexandra Curry
6 years ago
Sam and Luke were awesome!!! 5 star service from start to finish! Thank you!!
Excellent service - responsive, prompt, efficient, helpful and informative
Very organized, same day service, and very professional.
Jerrad Langlois
6 years ago
Great service, quick, and did an excellent job
Good people, good service. Will recommend.
Prompt, professional and reasonable service
Nick was our guy and he was professional, courteous, knowledgeable and fixed our leak quick & affordable! We will Rocket anytime we have plumbing issue.
Mike & Nick came and unclogged my kitchen sink… very knowledgeable, clean & professional. 5 star company. Wouldn’t take my business anywhere else
Jimmy helped clear a garbage disposal backup and clog. he also showed us other potential issues across the building's plumbing and gave great advice on further maintenance to avoid issues in the future.
responsive to texts and calls and on-time for service. got a service date within two days of calling.
Matthew Seidner
6 days ago
These guys are great - honest, quick, and thorough! We have been using them for a few years now. Rocket is our go-to plumber.
Found out that over the deep freeze from winter my “frost proof” outdoor spigot had frozen causing the pipe to burst. But didn’t leak until I opened the spigot. Rocket Plumbing was very responsive sending out Luis only a couple hours after calling. He fixed the pipe and added a shut-off valve in just a couple hours. Great service!!
Mike and the gang from Rocket Plumbing are the best in the business. I've had them here at my Jefferson Park home for three repairs, including a check valve installation, and, most recently, a sewer line repair. Each time they've done excellent work at a fair price, have been communicative and informative, and have never tried to upsell unnecessary services. As a licensed home inspector here in Chicago, I have high standards for the contractors I work with, and these guys definitely deliver, time and time again. Whenever my home inspection clients ask for a plumbing recommendation, I always tell them to call Rocket.
Kristin Bernstein
5 days ago
Great service. So friendly, helpful understanding. We are repeat customers. 5 Stars!
Luis was amazing. Everything was fixed promptly and all questions were answered. Would not hesitate to use them again for any future problems.
Luis was awesome. Quick and easy fix. Thank you !!!
Peter Mielcarek
a month ago
This is the third time I've used rocket plumbing and i will be using them in the future as well. I've worked with the two Mike's and Jimmy and all three of them have been wonderful. Good communications, punctual, professional. I know folks are always hesitant to call up contractors to work on their home, but it's nice to know a good plumbing company you can count on when you have issues with your pipes.
Elle Kanjuparamban
4 weeks ago
We’ve used Rocket Plumbing twice and they’ve been excellent both times! They are quick, professional, and helpful. We had Jimmy come out this morning to fix a clog and he arrived on time and was able to fix the issue with no problems! We will definitely continue to use Rocket Plumbing in the future!
Great service> James was extremely helpful in resolving the blockage. Rocket Plumbing came thru in resolving my issue. I would call them again in a heartbeat.
Luis was very responsive and knowledgeable and very respectful of my home. He listened to my concerns and was able to find the problem. He was also very friendly and highly communicative.
I've used Rocket plumbing multiple times in the past. I had a great experience with them, and I will use them for all my future plumbing needs. They went above and beyond and were very professional. If you're hesitant pick up the phone and call them. They will not disappoint you!
Had the opportunity to have my work done by Luis. What an amazing experience! He was kind enough to explain what he was doing. His work is wonderful and Luis made sure the job got done within the time frame I needed, so respectful while visiting our home and I'm happy to book with him whenever we need work done. Thank you for being so kind and helpful Luis!!!
Amazing, Luis is always on time and professional - have used rocket for over 15 years
Geoffrey did an awesome job- found the problem right away and got it fixed within an hour. Very professional and friendly. I will use them again for sure.
Jimmy was quick and informative! Great experience!!
Luis was on time. Diagnosed the problem. Fixed the problem. He is highly professional and respectful. I would hire Rocket again!
Very happy with our water heater replacement. Louis was very knowledgeable, polite, and finished the job quickly. Would definitely recommend
Luis was amazing. Great service, provided a fair quote and scheduled the job quickly. He also helped troubleshoot and solve the inevitable issues that occur working on plumbing with old homes, making sure that I understood what the issues were and the potential options to fix.
5/5, definitely recommend.
Jordan Homsy-Harris
2 weeks ago
Friendly, knowledgeable, responsive, and got the job done, as always!
Highly recommend Jeff from Rocket plumbing.came out in between rain storms to get my sump working again.very quick & professional.They also do great Hydro jetting and installation
Joe Costello CNC
a week ago
Great work, fair pricing, all around would highly recommend them!
carlos arias
2 months ago
Mitchell Mancione
a week ago
Andrew Anderson
a year ago
Patrick McConahy
a year ago
Slavisa Mijailovic
2 years ago
Joel Vazquez
4 months ago
Patrick Harvey
a month ago
Danielle Bridget
4 years ago
Cathryn Albrecht
4 years ago
Julia Barrott
3 years ago
Rachel Granneman
4 years ago
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